Airtel Complaints & Reviews

Dear Sir/ Madam,

I had applied for a SIM exchange since my old Sim was damaged and not fetching any signal. For this, I approached an Airtel showroom in Adyar, Chennai on (06/08/2018).

The executive asked for my ID proof (Voter ID card), which I provided. After getting the verification process done, she provided me with the new SIM card, saying it would get activated within the next 4 hours. Moreover, It is mentioned on the Airtel website that the new SIM card gets activated within 2 hours. But, even after 16 hours, my SIM card is yet to be activated. I called up the customer care executives and all they said was to switch off and switch on the mobile phone, while removing and inserting the SIM card again, which I had already tried several times. The Airtel Network Coverage is very good in my locality, so there is no problem of coverage area. As of now, there is no signal at all, for the new Airtel SIM card.

As this is my official number, it is hard to carry out my work.
Please immediately activate my SIM card.

Thanks & Regards,
Vignesh N

Today(08.07.2018) morning I was recharging my prepaid mobile through Airtel app by using net banking option. Airtel had initiated the payment transaction with TXN ID[protected]. The payment was made and when the web page was redirecting to the merchant (Airtel), got a message that Payment has been failed for the above mentioned transaction. At the same time i got a message from Kotak bank that the amount of 149 INR has been debited from my account with ref No. [protected].
Kindly look into the issue at the earliest and let me know if the recharge can be done or not

I mistakely done recharge on my airtel no [protected]. Then I realised that still there was 40 days left in my package. But after I mistakenly done my airtel recharge for rs 399 for 84 days it didn't add 40 days to my new package. Please add these 40 days to my new package.or otherwise cancel my new package & refund me that amount

See i made a call for saudi on 4/7/2018
that my balance was 72 rs for 26secs Now
they a send message for ADONGAMES
They deducted 60 rs
for what reasons u are deducting customer money
UR deducung customer money
u scoundrels
jzt let me u rasclas u ### give me my money u bloody ### how sarcastic ur becoming day by day .u bloody ###.

In customer care(121) everybody giving me wrong information. My data is going over without showing the data usage and when I ask about this at customer care, the people are not telling anything good this is what happens every time when I recharge Rs.49. Do you think my money rises in the tree? I want my data back or a proper solution or I will go to consumer court.

I have been getting messages from A$-ftarot which gives details like call cost and remaining balance just like I would get had I called someone from my phone. But at the time when I receive the message either I am doing something else or not using my phone at all. I can't understand why I am getting such messages. Please solve this issue as soon as possible.

Sir i request many of times to costomer care please do some solutions we getting very poor network in our village essra punjab . But they wait me 6 months. You think how i spend 6 months with Airtel, because i trust but this month i try 3 time to port but they requested me to stay i will stay in so they recover signal .but finally i will go to idea after this month . Full idea 4g signal come in my room. Airtel has zero . Very bar network everyone leave airtel . This company is now money theif.my contact no [protected], email id [protected]@gmail.com

We recently potted out from Vodafone for excessive billing and AIRTEL turned out to be better billing wise but network problems are too high-sometimes our phones receiving SMS, sometimes no calls can be made or received, sometimes data doesn’t work at all and sometimes even though international roaming is activated it doesn’t work on a foreign land.
When complained (which is very often)AIRTEL executives ask us to do troubleshooting steps everytime by taking out the Simcard and again reinserting it-the simcard is new hardly 5 months old but it doesn’t work -by continuously taking out and reinserting the SIM card the phone gets damaged and think of the cost of an I phone and it’s repairs -it is really too heavy a burden.
In my family 2 members have taken additional sims this incurring additional bills but since without communication business cannot be done it became extremely essential.
Everytime a simcard is replaced you need to visit the store and pay Rs.25 for the simcard exchange-it seems these network providers are developing inferior quality sim cards to profit from their exchange.
Kindly get the services improved

Sir, i have recently take prepaid connection of airtel 4g after seeing their advertisement but all the promise are wrong . the network quality in my area (jagatpura, jaipur) - 302017 is so poor that even we can't send or receive any whatsapp message.alonwith it, the costumer service is not providing satisfactory answer, many times they don't even receive my phone. i got frustrate with their poor service.i have complaint so many times but they are just avoiding me.
please help us

Hi

im writing this mail regarding to the network issue, as ive already called to the customer care executive 3rd time even then my problem have not sorted yet

1. as i was using 3g hand set, so the 3g network is really pathetic than aircel at speed of 20 kbs ?? what is this. i ported my no from aircel to airtel thought that it provide the best network as it claim the fastest network. but to be honest the network...

I phoned the airtel office in Quilon for the hotspot device was told it's Rs 999. Airtel.in hotspot device priced at Rs999. Airtel hotspot device at Ernakulam for Rs999. I went to the airtel Quilon office to buy hotspot & told that it costs Rs 1400 for the device & sim extra They said today's stock is Rs 1400 just for the white hotspot device and sim card extra when ever where it is advertised as Rs999 ! Why is Quilon Airtel selling white hotspot device at this inflated rate?

I port to airtel postpaid from other operator.
First they told me that plan will be 399 per month and we will give you 100 discount voucher. But in first bill there was no voucher. then they agreed for voucher from next bill.
Also with unlimited plan they charged me Usage charges of approx 50. When I asked they told me that you made calls on special numbers which are not included in plan. I want to know about those special numbers.
They also charged for some international messages. But in reality I did not send any messages to international numbers.
Please forward my complaint to airtel.
Thanks.

I have recharged my mobile number [protected] by Rs 499 on 1 July 2018 but unlimited voice calling benefit and data benefits are not given to me till this date. I have complained almost 6 times on airtel customer care. Every time, they tell me to wait for one day but they are not solving my problem. Even Aitel is sending the sms that problem has been resolved without resolving problem.Kindly resolve the problem or refund my money back otherwise I will move to consumer court and sue Airtel for its totally unprofessional behavior.

Sir,
With humble request I'm to inform you that my mobile number [protected]
Was reacharged twice in same day and same time from different place through internet amounting rupees 509 and 448 respectively having the same nature of reacharge valide for 90 days and 84 day's
So, please refund one of the reacharge amount preferable rupees 448 immediately so that I may not be published.
Thank you...

Dear sir,

My airtel no is [protected] i recharged 399 rs today dated7/7/18 o[censored]nlimited call and 1.4 gb data perday but after i recharged it i am unable to call my home landline no its give massage of busy network and cut the call automatically.\
i was using from 2011 voda fone first time i thought to use airtel service but i got this ridiculous kind of service i use to call mostly in my home landline no and when i am not able to use it then it is useless for me and my 399 rs recharge will go waste.

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ConsumerComplaints.inAirtel PREPAID SIM CARD ACTIVATION
Airtel Prepaid — PREPAID SIM CARD ACTIVATION

118 Reviews
Bh Bharat Bhushan
Submit a Complaint
Dear Concern

I purchased a prepaid Simcard by online site VIP hexx then I paid 3000 by Andhra bank debit card by myself that payment was paid on 02/07/2018 reference id is . Your A/c no. XXXX534 is debited with Rs 3000.00 plus charges on[protected] . Ref no[protected]. To Account Number
[protected]
Account Holder Name -
Rameen Khan
IFSE Code - HDFC0002345
Branch - Amargarh but still My no hasn't activated yet My mobile no is [protected] Airtel but all of sudden from 03/07/2018 Evening a Message received in mobile that sim registration failed and service completely stopped according to his suggestion again i deposited doc as voter card photo & Declaration form along with application form

I would like to draw your kind attention to take personal initiative and get it activate shortly

Thanking You
Bharat Bhushan
[protected]

Complain
i want a new sim of this no [protected]
Bh Bharat Bhushan

Dear Concern

I purchased a prepaid Simcard Whose no. is[protected] and Mob. No. is [protected] on 14 Dec 2007 covering 2 years incoming facilities in amount of Rs 560.00 only, from local Agent(shop ) . I submitted documents i.e . photograph & voter card along with application form. This document submitted to airtel showroom At Behind PVR Vikas Puri Delhi -59 on dated 29 DEC. 2007 . After that my Mobile was activated and serving smoothly but all of sudden from 15 Jan 2008 Evening a Message received in mobile that sim registration failed and service completely stopped then i went to show room and contacted showroom incharge, according to his suggestion again i deposited doc as voter card photo & Declaration form along with application form

I would like to draw your kind attention to take personal initiative and get it activate shortly

Thanking You
Bharat Bhushan
[protected]
Da darpesh r chiplunkar

Hi... Please revert to me if you have Government Prepaid card schmes
Jo joackin prabu

power prepaid pack — not activated after submission of Document

Dear sir,

sub: non-activation of sim:reg

I have purchased your
sim no:[protected] and
sl.no : A[protected]
mobile no: [protected]
pack Code: mthof pkg_12/07

the sim was purchased on[protected] at about
10.00am and it was promised to activate on or before 17.00hrs and till date 19.[protected] the same was not activated.
I have submitted my pan card for my identification
proof and family ration card for address proof .
Mr. Rahuman mobile no[protected] the incharge of Airtel is informing that he will not
activate the same and will destroy my document also.
please let us know the outcome

with regards.
F. Joackin Prabu
[protected]
good home mani mahal apt
s0wripalayam road
puliyakulam
coimbatore 641045
Sa Satkarjeet Singh

Airtel/ Prepaid Mobile Card — Non Activation of Prepaid Number

Dear Sir/Madam

This is to bring into your kind notice that I, Satkarjit Singh has got a FREE AIRTEL SIM (NO. [protected]) with a purchase of NOKIA N73. I got it activated from an AIRTEL dealer ‘ SUNIL AGENCIES, OPPOSITE SHINGAR THEATRE, NEAR PUNJAB NATIONAL BANK, LUDHIANA’ WITH Rs. 100 (Activation Charges) having ONE Month Validity. Then I got the same number recharged with Rs. 500 Pack. But the SIM didn’t get Activated. The same dealer issued me a NEW DUPLICATE SIM worth Rs. 190. Again I got it recharged with Rs.100 Pack with ONE month validity. The result was same, it didn’t get Activated. I approached the Head of ‘SUNIL AGENCIES’ Miss Puneet Anand. She told that the SIM is DEAD and it can’t be activate and returned Rs. 190 (which were charged for issuing duplicate SIM)

I have lost almost Rs. 750 and a Lot of TIME in this process. The Dealer has harassed a lot and I am left with nothing on Your side.

Kindly look into the matter on PRIORITY BASIS and take Necessary Action as early as possible.

Looking forward to hear from You soon.

Thanks

Satkarjit Singh
Contact No. [protected], [protected]
Airtel No. [protected]
Residential Address: House No. 175, Sector – 39
Urban Estate, Chandigarh road
Ludiana - 141010
Su suraj

AirTel — activation of my sim card

please activate my sim card
Bi bibhishanv

please send airtel guide how to use sim card & refil
Sh shiva prasad rout

Personal — kindly activate my perpaid connection

Hello,

This is shiva prasad rout, i had taken a reliance prepaid connection around last two years back, my number was +91-[protected], i need to activate that prepaid connection.what should i do ? could u help me out please? kindly mail to me the details of the status.

Warm Regards

Shiva Prasad Rout
#370, 3rd cross, Gurappa line,
Annasandra palya, Hal,
Bangalore 560 017.
Mobile No : +91-[protected]
Pr prashant waghmare

Airtel Prepaid — since 2 months my sim card is not actvated

HI MY NAME IS PRASHANT .WAGHMARE, I HAD PURCHASED A SIM 2 MONTHS BACK THE NO IS [protected] & THE SIM NO IS[protected], IM REALLY SORRY TO SAY THIS THAT UR SEVICE ISDOIN VERY BAD DUE TO MY EXPRIENCE THE PEOPLE OUT THERE IN UR GOREGOAN GALLERY DO NOT GIVE SATISFACTORY ANSWER, I WAS BEEN TOLD THAT THE SIM IS NOT THE 1 U BUYED, THE OTHER TIME I WAS BEEN TOLD THAT THE SIM NO IS NOT MATCHING, WHEN I CALL UP UR HOTLINE SOME SHEWTA SAYS SIR U RECHARGE IT BY 149 RUPEES &
INSPITE OF TELLING HER THAT IT IS NOT ACTIVE, STILL I DID A RECHARGE, INACTIVE AGAIN, THEN A CALLED UP AGIAN SOME MR RUPESH KUNDRA COMES UP SAYING IM THE FLOOR MANAGER HEREAFTER HAVING SOMECONVERSTION WITH HIM IT SEEMED LIKE HE WAS 1 OF THE CSE CAUSE HE WAS JUST NOT KNOWING WHAT HE WAS TALKING ABOUT, THIS KIND OF FOOLISH & IRRITATING STUFF'S R GOIN ON IN UR AIRTEL PROCESS, I SIMPLY WANT AN EXPLANATION FROM U AS EARLY AS POSSIBLE CAUSE NOW ITS OUT OF MY PASSION IF ITS NOT DONE FROM UR SIDE I'LL TAKE IT VERY SERIOUSLY FOR SURE, THE DEALER OF THE SIM CARD IS BOMBAY TELECOM GOREGOAN & THE RETIALER IS SAI ELECTRONICS
thanking u prashant. waghmare

[protected][protected][protected][protected]
Dr Dr. Anju L.

Airtel Prepaid Connection — No reactivation of sim in spite of submitting the documents asked for

I am a grieved customer of airtel prepaid. had taken a connection from a dealer in pillaiyarkuppam, pondicherry . number was deactivated due to lack of address proof, as per the customer care personnel. Submitted the relevant document ..reactivation not done, almost 2 weeks now. Repeated calls to customer care not fruitful. kindly help
Pr Pramod Kumar

Airtel Sim Card — Activation of Prepaid Sim Card

I had taken Airtel prepaid sim Card [protected] from sangeetha marathahalli on 10.08.2008. My Sim gor deactivated on 6.09.08 stating Address verification. I have resubmitted the address proof on 8.09.008 and again on 12.09.08. Still the Simcard is not activated .I really do not know the problems Airtel is facing in activation as no proper answer is available.
Pl help to satisfy the needs of the customer.
Vi vivek sawla

Airtel Prepaid SIM — stop message service

mobil mein stopmessage for5432101and52906005
Jy jyoti ranjan darjee

Prepaid Card — SIM card activation

my cell no [protected] was activated for one year, but how can it deactivated within four months.kindly activate it as soon as possible.
Pr PRATIK ASHOK CHAVAN

Airtel Prepaid — DELAY TO ACTIVATE THE SIM.

Dear sir / mam,

Please do disconnect my postpaid sim connection as soon as possible and send bill which, i shall pay.

Thanks
********************************************************************************...⇄

Hi,
I cleared dues and I have submitted disconnection request to airtel store on 8th may 2018. I followed up many times. But, they havent disconnected it . Instead they generated bill in next month. With bill period 23May 2018- 22jun2018. Now, they are calling daily to pay the bill. It is like mental torture for me. Please help.

Airtel store - Oracle campus phase1,
Hitech city 500081
Hyderabad.
Thanks

For past 12 months I have been raising complaint saying my internet connection is not working and I have been getting the response saying server hardware issues and will be fixed in some time - 12 months is not acceptable and few times my complaint have been closed by Airtel with out giving any solution.

My resent complaint number[protected] is on hold for more than a month and no update from Airtel and they claim that system will send auto generate SMS and when I asked them to check when the SMS was triggered they are tell that its not sent and they don't know why.

I have been told to call Mr. Padiyan to know when this is issue will be fixed and when I tried calling I got auto response that they work only during the office hours.

Why Airtel is not giving me the correct response?
Why customer care is available if I should call someone and check for response?

I paid 12 months bill and i am unable to use the service.

It will be of great help if some one can help me wrt issue.

Unsatisfied Airtel Customer
Arun Sethumadhavan
+91-[protected]

Dear team,

I am really very unimpressed with ur service what kind of service provide by you...i have raised a complaint regarding my digital tv that my standard stb dosen't working ... ur executive came and told me that we don't have standard stb and forced me to upgrade with hd box.. with Rs-600/- and from customer care says u have to charge with only Rs 350/- to change your standard stb ... why i have purchase hd box .. after that they have closed my complaint without my information ...after two days i have reached your service partner named "net dot solution" they have suggest me that we have upgrade ur standard box with hd box in the amount of 450/- and they have promised me to do a waiver of amount Rs-250/- with their side ... by tomorrow but still two days gone still waiver not done and also they don't pick my phone ... what is that means they are foolish me ... i am really not happy with this kind of service ... on the other hand u have promised ur customer a better service ... but on other hand what kind of service provide by ur service partner i need my waiver that they commited ... else i stopped my service ... and i am move on ur compititor...

Customer ID - [protected]-001
Name - Seju nirankari
Contact no. - [protected]