Airtel Complaints & Reviews

I never asked for icon service activation. Airtel informed me through sms yesterday that this service was activated on my sim [protected] and i was deducted rs35/- for a week.

I was totally shocked. This is brazen cheating. I don't even know what this icon service is supposed to be. Airtel should have first explained to us subscribers what it means and asked whether we want it or not.

I want my 35 rupees reverted back to my account. Thanks

I selected 599 postpaid plan for hotspot which is 4gb daily and additional of 8gb but in real they provided 12gb of data for some time and slow down the speed to 2g which is not connecting and working now. Very worst network but promotions saying very fast network. I tried so many times to customer care also and every one is singing the same song. No one is not trying to resolve the issue and resulting i don't have internet from saturday. It's all fake advertising and attracting the customers

I’m currently residing in saudi as a part of job.

On 30-jun-2018 my connection got deducted rs 99 saying “internation roaming rental of rs99 activated”.

I did not request for any roaming packages and it was activated automatically. Kindly unsubscribe me from this automated international roaming service and refund back rs 99 to my main account.

This is not at all acceptable when you deducting charges without any prior information, that too without requested by customer. As i;m staying abroad, these sort o[censored]nexpected deductions are shocking. Please don;t loose customers trust with airtel and take necessary action.

When i am using other applications i am receiving this kind o[censored]nwanted messages. And also this kind of massages shows that the call duration and losing of money. Now i have the offer o[censored]nlimited calls so it just showing duration. At the first time don't care about it. At that time i just think that it's showing that my call duration. And now i just receive two massage that's why i am registering this complaint so please do something immediately

Subject : police complaint registered on. 30.06.2018 against unknown person online debit card transaction (On my sbi bank)
Dear sir,
My father got received a call from [protected] on and around 6 pm (Dated 30.06.2018) in my mobile no. [protected], where he said we are calling from sbi bank and todays is the last date to link the bank and aadhar details and asked for aadhar number, pan and the card number and he asked the cvv & otp when i checked the sms completely till the transaction done.

The amount of rs.24999 debited from my account and the payment is done for airtel money.

I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.

Please request you to help me on this matter to get back the amount.
Card details :
Icici bank ([protected])
Airtel money – rs.24999, reference number : 040389 dated 30.06.2018
Pos [protected]

Vodafone mpesa - rs 9999 dated 30.06.2018
Vodafone mpesa - rs 9999 dated 30.06.2018
Sbibuddy - rs 4999 dated 30.06.2018

Please help.

Dear sir,
I am a subscriber of airtel digital tv with id no. [protected].
I have received a message that imusic 1 m topup has been activated on my airtel digitaltv id and would be charged rs 51.0 i have not requested for this service and do not want the same repeat "do not want the imusic 1m topup at all" i do not want any thing to be charged for this. Kindly confirm the same by return of post,.

A sankaranarayanan

I recently did an unlimited pack for three months in my airtel sim. The internet is really terrible. Every second net goes off and even they are showing 4 g symbol.net speed is really terrible. I wanted to make an immediate call through what's app. And the network was really bad. I'm residing in a city and the network signal is full. Please airtel fix this issue

My phone number always busy when the other person call mee they didn't contact mee they hear only that thing that my number busy busy busy but i am not busy. Having a network issue i change ally setting but can't work... Off this continues then i change my sim... Please please i face many problems many please airtel. Please work on it or i change my sim to other company coz i facing many problems with this sim or you can update my sim please...

Hello,

My account was suspended for a long period.

On[protected]; 1:34pm, i got a call from the mobile number [protected].

She said that, i am calling from airtel digital tv customer care.

She asked me, why don't you recharge your account?

She said to me, "if you will recharge with rs. 200 or higher now, you will get ten 2 and ten 3 channels as free. This is a world cup offer."

She also said that, we will add these channels if you will do recharge within 10 minitue.

As per that lady's direction, i recharged my account immediately with rs. 250.

But i could not watch these channels after this recharge.

What is this? Airtel is making fake calls for cheating your customers?

I called to airtel customer care 12150 after this recharge. They replied that, this offer not available here on airtel.

If this offer is not fake and their information is not cheating, why did not add these channels?

I am going to quit from airtel dth permenantly after my account validity date. I will not recharge.

If this information is fake, i do not want this airtel dth connection.

If not fake, add these channels.

I want an answer about this fake call. You must investigate about this matter.

We are waiting for your answer.

Hi

A very bad experience of airtel customer service. Being a brand you people don't know how to serve your customers. My dth services are not working since 28th june 2018, now its 4 days; i, e. 1ist july its not been fixed now.

I have called customer care 100 times, your executive fool us by giving false commitments and saying we will send technician in one hour two hours, by 2 pm, by 8 pm, but no one came to help us. I am calling you guys like fools from past four days and you people are not ready to help us.

Very bad service, now as customer i will make sure to post this bad incident on every social media platform so that people would know how badly you treat your customers.

Airtel - a bad service provider

Unnecessary service started without my consent saying service will be renewed after validity expiry. Today, in my cell phone received the following message:-
Adofgames service has been [protected]@rs.80 for 20 days txn ids [protected], 01 jul 18 01:46. Sevice will be renewed after validity expiry.

Sms for stopping the service was also send by me & the same is stopped but the amount charged will not be credited.

So, i want the service provider to credit the full amount of rs80.0

I ordered a samsung phone from airtel online store, it was not delivered to my address, never got call or emails regarding the same. Also vulcan guy never bothered to call me evver. All i was tracking was the order by link sent to me by airtel. I am highly dissatisfied with the services of airtel as well as their assoiciated services. I am going to boycott airtel forever.

The fraud network.. Airtel charging me incorrectly. Please requesting every one who are using post paid airtel check your bill properly. These cheaters are making maximum from people. I came across this when i saw roaming usage in my bill. Again i requested to remove all boosters from my number on 16th june, the # cs guy told yes i removed. But till now these packs are activated. I got the bill for both the boosters when i ask, they are telling its flat rental if you use it for one day also you have to pay. So you dumb guys did not remove the booster and again in next cycle i have to pay for this one? Why? Any one knows where to complain for this kind of fraudulent things done by airtel? Please check your bill before making any payment. Never trust airtel

I received a message few days back that funny zone is activated again. I did not activate any service anytime. It is not the first time as few days back comedy munch service was activated for rs 5. I did deactivate the service by calling 155223. But the service gets activated automatically.
Seriously disappointed! Please take action and solve my problem. My number [protected]
Screenshot is attached. Check it.

Hello,

Cumer id:[protected]

My account was suspended for a long period.

Today 1:34pm, i got a call from the mobile number [protected].

She asked me, why do not you recharge your airtel dth?

She said to me, "if you will recharge with rs. 200 or higher, you will get ten 2 and ten 3 channels as free. This is a world cup offer."

She also said that, we will add these channels if you will do recharge within 10 minitue.

As per that lady's direction, i recharged my account immediately with rs. 250.

But i could not watch these channels after this recharge.

What is this? You are making fake calls for cheating your customers?

I called to your customer care 12150 after this recharge. They replied that, this offer not available here on airtel. That call may be fake.

If this offer is not fake and their information is not cheating, why did not add these channels?

I am going to quit from airtel dth permenantly after this account validity date. I will not recharge.

If this information is fake, i do not want this airtel dth connection.

If not fake, add these channels.

I want an answer about this fake call. You must investigate about this matter.

We are waiting for your answer.

I am staying in gunttupali village near to vijayawada.. I am facing daily less signal and call drop issues and internet issue also.. Previously i am complaining same issue. But still i am facing.. Kindly resolve my issue. Other wise i will complete tra..

Mobile no:[protected]
Name: gollamandala ravibabu
Location: vijayawada.

Service provider : airtel.

There are no network bars in all airtel devices. Messages and calls are not coming neither going and its not only happening in one mobile phone that supports airtel but in three mobile phones.
Its been happening lately, before[protected] it was working just fine but now calls are not coming or going.
Need a quick solution so i don't have to change my network provider

Why my services are barred despite of making payment?
I have done a payment of rs. 555 /- on 29/06/2018 immediately as my services are barred temporarily and my outstanding is rs. 0 /- now.
Still my services are not active. I have already logged a complaint for the same on 30/06/2018, they said it within 2 days services will get activated. Is this some kind of joke. Airtel is the popular brand and services like this from there side is never expected. I am a very old airtel user but i think i have to move to other network because the service like this is never accepted. Its a torture and i feel like a beggar to make a call in emergency from others mobile. Whats the use using an post paid.
My complaint number :[protected]

Hi. I'm a registered user for volte beta testing. But according to the norms i haven't received 30 gb data. First 10 gb after registration and rest 20 gb after completion of feedbacks. I didn't get any of the data. While checking on the beta page i see my number register for the same but no history of any data transferred in my account. Please help me resolve this. Thanking you in advance.

4g data connection, mobile data shows 4g but, a small exclamation (!) mark appears in the network icon and internet does not work.
Even if i set preferred connection as 3g network, after a while 4g gets connected automatically.

Other airtel users in my area have no problem with the data connectivity.
I tried using other sim cards (Airtel 4g) in my mobile it works fine,
I tried getting new sim card still no change.