Airtel Complaints & Reviews

Hello,
My name is Narinder Kaur.I am the airtel customer.My husband died last year and his mobile number [protected] was used for last 15 years.I have been using the same number for last 1 year because its connected to every government document and banks.But this year in May 2022 i was trying to port it to Jio Prepaid.I had paid my whole bill before porting but somehow Rs20 was left.And airtel stopped my port process and told me it will be resolved.Instead for resolving its they had surrendered my Number without any prior warning or notification and put up for re issue.I have tried to talk to airtel Sirsa but they are asking that i will have to buy this number again for 1.25 Lakhs.I cant buy it again for this Amount. Please help my in getting my mobile number back.

Thank you
Narinder Kaur

Second time issue ❗ ipaid more than week for Fiber net. Still waiting. Without installing router and giving 4G again asking money next month. I think I have to change. Very bad service. I will never advice to switch or pay in advance please help me

My Account has been Blocked
My savings Account Number. [protected]

I had booked airtel d2h along with airtel fiber but due to some issue airtel d2h connection is not installed in my society building and got cancelled.

My airtel digital tv id created during booking is [protected](Wakad, Pune, Maharashtra)

I have contacted twice with customer care and salesman but no one is refunding my amount.

Customer care is saying salesman will refund your amount and salesman says airtel will refund your amount...but ultimately I am not getting my amount back.

Please help me to get my cancellation amount back.

Good day
right now i am working in Dubai and i came here in the month of April 2022 for one month the SIM was active but all of sudden from May end the SIM have no network coverage and I need that sim to be activated and I had filed complain to Airtel on Twitter but to i am unable to gain access my SIM and i had recharged monthly pack also Please do solve my Problem ASAP
My number - [protected]
Mail [protected]@gmail.com

Airtel Xstream Fiber broadband installation delay by their technicians even after Airtel took 6 months advanced payment. Customer service and booking agent have been giving false assurances since 5 days that it will be done in few hours/by EOD, by next day, technician is reaching in sometime etc. Twice Airtel phone customer service gave promised assurances it will be done by EOD/tomorrow etc but still pending. There are subscribers in my building who already have airtel fiber and on assurances confirmed by Airtel a week in advance of booking date that installation will be done same day or at most 48 hours I paid 6 months advance. Seems like airtel is only interested in earning interest of my payment and their technicians lazy to provide prompt service which can be done in matter for few hours on the first day itself. Can Airtel get serious about providing better service or will lose customers like me along with all my family members, friends, etc even for mobile call services along with broadband.

I had enquired about Airtel DTH a month ago, and since I had a change in plans I did not go ahead with it. And since then I have been getting at least about 20 calls minimum from the customer care and it has become a torture for me. There have been multiple attempts to tell the team that I am not interested and still I get a call back. This is not the way sales work, and being such a reputed like airtel these issues have to be taken care of.
Numbers for ex : [protected]
[protected]
[protected]

Multiple attempts have been done to stop calls from these numbers, but they end up calling from a new number every time.

I have airtel mobile and broadband. In July they made a mistake of sending wrong link in broadband bill. As a result I ended up paying excess to my mobile ac instead of broadband. Airtel fooled me by saying that payment is stuck at the gateway.

After all the investigation when I realized that payment got credited to mobile instead of broadband, I reluctantly paid broadband amount.
By then due date had crossed. This goof-up happened because of tech mistake on part of airtel.

This bill they have charged me late payment fees. I am disappointed.
Contacting customer experience team and CEO is not helping. No one is interested to resolve this issue.
They are clearly cheaters.

My airtel mobile no. Is [protected]
Alternate no. [protected]

I have put an airtel postpaid sim change request two months ago because my sim was broken. I got the sim 5 days ago after 55 days. but still, it is not activated. For the last 50 days, I am continuously going to the airtel store..but they are rotating round and round only. the situation remains standstill. All store persons ignoring this matter by saying it is in process.

I am not the person who can solve this issue to activate my number. This is hardly one day job but I don't know how airtel is managing this stupidity. Your service is completely disgusting and it doesn't seem that you care about your customers.

I am a software engineer and paying too much tax to the government. Due to your silly issue, my sim is out of the network from the last 5 days. It seems that changing the network will beneficiary for me.

Kindly assist with this issue asap and stop harassing your customer.

Postpaid to prepaid migration is denied saying 90 days not completed in postpaid account. But as per TRAI FAQs, migration from postpaid to prepaid or vice versa is allowed without any period stipulation. 90 days mandatory time period is applicable only in case of MNP ( one service provider to other) and not for postpaid to prepaid within the same network and same LSA.

I want port my Airtel number [protected] UPC code not received

I had charged my prepaid mobile number [protected] with various amounts, from time to time about five years back, with the intention o[censored]sing my main balance amount for charging it with different plans (including increase in validity) as and when needed. My main balance is Rs 8, 404. Now, this facility has been suddenly withdrawn by your company, and I cannot use this amount of my money for recharging, as confirmed by your nodal officer. Consequently, the amount of Rs 8, 404 deposited by me with you is stuck and has become completely non-usable for me.

Therefore, please refund my money (Rs 8, 404) lying with you so that I can use it for recharging my mobile as payment for the purpose.

Thanks

Huge time of delay for instalation of fiber around 9 days but not any response of installation

I have tried multiple times (5 times in a month) for portout from airtel to vodafone, but everytime airtel is rejecting my request by saying "PORTOUT REQUEST IS REJECTED DUE TO ERROR IN AUTHORISATION LETTER" and i am assuring you that the letter is in prescribed format.

Kindly get it rectified
Regards
Amit
[protected]

I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider."
It's been two months I have been continuously contacting customer care none of them are able to provide any resolution all they do, they take time to resolve issue with in 72 hours, and giving false assurance to resolve my issue and then they never contact to me, this is extremely disappointing and frustrating for me as those executives have no idea how to resolve my complain, that it is more than two months Airtel is unable to resolve my issue what a shame for company.
All the want to get my UPC code generated so that I can port out.

I recharged for rupees 58 today for 3gb internet and now it's been more than 6 hours I haven't received any confirmation message on my phone . I request you to solve this asap!

When moved to Germany the Airtel international roaming was working Fine but after 30 days the network status is showing no Service even after the International roaming recharge
Mob Number: +91 [protected]

Hi,

I have taken Airtel Fiber connection for Airtel. Before providing connection they had committed that they will be providing facilities of Internet (Unlimited Data), Call (Unlimited through landline), OTT platforms.

But post connect they have provided facilities of OTT for few days. And they have not provided calling facilities as they had committed through sales person.

As a solution I want that either they should provide calling facility or re-imburse for the services they are not providing to me.

Recharged with Rs. 111 and then Rs 100 when not received the first recharge balance, Ph: [protected] both the recharges are not reflecting in my account.

The transaction is successful, despite no balance has been allotted.

Internet speed (4G/LTE) is very low in our area