Airtel Complaints & Reviews

We have been facing airtel signal issue for couple of months at greenwood residency, kowkoor, hyderabad. We complained many times but they are saying network team is working to resolve the issue and they do not provide eta when can they resolve the issue. After couple of followup calls, finally says need site upgradation but no eta. Please check and fix the issue at earliest else we left with an option to portability to other network.

I am forced to inform airtel network in my area (Milan nagar, Guwahati, Assam) has provided very poor and worst 4g Internet network. I recently changed my sim to 4g network but my speed is worst than 3g and 2g. Please improve your service or its ironic of claiming your network to be fastest. Please improve ur network or I have to shift to other network.

At our area airtel internet sucks even we can't even get at least 500 kbp/s speed we are receiving 100 kb or less than that speed i've reported this to airtel costumer care many times but they are saying internet speed is excellent in your area. How is this possible not just my but the whole area is suffering so soon we will port our sim to other company if this network issue continues because we don't want to waste our money for this stupid internet not just me all the people in our area will change sim because we are facing this problem by 3 months from now. So i hate airtel

Dear sir,
I have airtel dth connection customer id-[protected].My connection stops workings now a days every month last month i also has the same problem and i paid ₹150 as there visiting charge and now also i am having the same problem and they again want there service charge of ₹150 and when i asked why i will pay them for the same problem when i have paid it in last month for the same problem then there engineers reply was that you have to pay it but when i register compalin in the customer care they told me that time you dont have to pay it will free for you as you have paid the last time for the same problem then when today in the morning i called the customer care and told about the reply of the engineer then the customer care representative also told that you have to pay and then when i asked them to refund the rental which are being charged for the period when system is not working they were not ready for that also and then i asked for surrendering the connection then the customer care representative transfered the call to there senior representative but at that time it didn't got connected then they told me you will get the callback then they called me when i was in meeting and in first sight i cut down the call and in second ring i didnt do any thing and in third i again rejected the call then in fourth i leave the meeting and answer there call and after answeing her reply was quite strange that why you are calling customer care when area distributor and engineer have already call you. Is this the way of talking to customers? I think consumer protection act of india has given the right to the consumer to get informed so i have full right to ask for the information and to fight for my rights.i would also like to mention that number from which i received call[protected].
I want my full installation fee back from the comapny or repair of the fault by the comapny without any cost and refund of my balance for the period my setup box is off.

Hi,

I ported my nunber from vodafone to airtel 2 months ago. I complained several times about the bad network coverage and data rate but as tmsuch there was no resolution from on these issues. However now what i observed is really shocking they somehow linked another mobile number having some pending bill and asked me to clear it otherwise they will barred my services. Eventually they did so my number was barred on[protected] around 2 pm with no reason and since then this is like on&off.
I have complaint it several time ls but i am seeing no response from there side.
Please do help me on this.

I have reacharge on my no [protected] of rs 448 but my no is not working.airtel is the worst company i have seen...even i cant talk to customer care of this company...this is the worst company...and i have 5 numbers of airtel and i will port to vodafone ...go to hell..worst network in the world...wastage of money in this network.and i want my port number

I have forgotten my date of birth please help me to find my date of birth which I have registered in my Airtel number [protected]. I have called to customer care but my problem is not resolved they did not respond me properly, I have remembered my Mpin yet I am unable to reset my Mpin what should I do now I didn't understant...i am planning to send a copy to consumer court if my problem is not resolved and post to social media as well so that if anyone is thinking to use Airtel Payment Bank be aware of this fact . I have some money in my wallet and I am unable to recover it.

My self manohar lal thakur, i want to port air tel postpaid number [protected] to reliance jio, i already send port request on dated 13/06/2018 and received reference number AI 781978, i have already discussed with AIRTEL representative many times through customer care and they told me that the said number within 72 hours, 48 hours . but neither port the said number nor any convey message this purpose to me . hence i request please look into the matter on priority basis otherwise i will proceed to court for legal action against AIRTEL authority.

I have recharged my mobile number [protected] through net banking for rs. 499 on 2nd july 2018 and received an sms with transaction reference bil*[protected]. Bank transaction was also completed successfully but displayed message airtel recharge not successful. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

I recieved a msg 02/07/2018 time 5:40am
In this message Call cost Rs 0.00., Duration 00:02:23 Bal Rs0..71...please Block this unknown messages for my number[protected], please do solve this problem, if any hacking please cheque it once, my mobile numbers in my contacts also missing one by one, other wise suggest me whome should I do my complaint how to resolve this problem ...regards ...prathap
Shyam

Airtel dth is having worst service in this sector. I have complained thrice for not recieving signal but they are closing the complaints from service centre. They dont have a system to check the discrepencies caused by their own employees. And i am being charged for the days that i am not able to get signal. Recharge goes for a month and i have lost a weeks money without service. I have a tata sky connection also. Atleast they refund the money. But airtel is worst. Dont recommend it to anyone.

सर
मेरा मोबाइल खो गया है जिसकी रिपोर्ट मैंने थाने में कर दी थी मेरा mobile number[protected] है इसकी दूसरी सिम बनवाने के लिए मैं आपके airtel टेली शॉप पर जो कि इलाहाबाद में समीरा होटल के पास में स्थित है के पास गया जिनकी की रिप्लेसमेंट का उन्होंने मुझसे ₹25 की जगह ₹ 100 लिया पूछने पर कहीं लगेगा लेना हो तो लो अगर 100 रुपए लगता है ।
अतः अतः इसकी जांच की जाए और ₹25 की जगह 100 रुपए क्यों लिया गया है उसकी पूछताछ करके मुझे ₹75 वापस दिलाए और इस पर एक्शन लिया जाए

Mitesh agrawal
C-58 kareli allahabad
[protected]

I have never activated these services but time to time MVN games and Games Arena gets activated in my number and money is getying deducted on a regular basis. Rs 35 got deducted today. I want to deactivate these unwanted annoying services permanently and get my money back.I got the message given below:

GAME ARENA service has been activated @ Rs35.0 for 7day(s).Txn ID Sxxxxxxxxx, 02Jul18 03:56. Service will be renewed after validity expiry.To use, click http://bit.ly/2yeIAGy (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789

Recently I am facing lot of issue with connectivity and internet data package.
I called airtel customer care number of Mumbai.
First of all its a long menu and unnecessary add promotion before you finally reach customer care.
I have selected my default language as "Marathi". Although the menu language is Marathi, the customer care people always speak in Hindi. Twice I asked them to transfer my call to someone who speaks Marathi and then they request to put your call on hold and then its on call with you just forcefully hearing their add promotion constantly. And after a long wait your call just ends abruptly.

I mean what???

On applying for a connection for a braodband and landline, I paid Airtel 1000 rupees which was never refunded. After a host of exchanges, their final response was that the executive was not from airtel and I could pursue legal action against the individual but not them. This after mutliple assurances that the connection would be given at the earliest. Did they not realize this earlier...

I have taken an airtel 4g hotspot and the speed seems to be very less. If i check the speed in the same laptop connecting my device and of my friend (Both using airtel 4g), i get half the download speed of what he gets. I have raised complient few times and it is not getting resolved. The mistake i did was to take the connection for 6 months. Its just 2 months now and i am struck with this device for another 4 more months.

My mobile number is [protected]. My previous plan was cug199, and had a data balance of 83gb. I enrolled into a new plan after purchasing an s9+ handset from airtel, and the new plan including my emi of 2799 rupees was activated on may 15th. As per the plan, i should be getting 80gb plus 10gb special data for six months.in the month of may and june, only 50gb was credited to my account. Why was a total of 90gb not credited per month for may and june, when you have collected the money for the same? Total gb that should be available to me is 263gb until june. The present data plan which is showing in my app is 182gb. There is a balance of 90gb data that should be credited to me, and this is until june.

I spoke to one of your customer care executives in the month of may regarding the data issue, they told me that the data would be credited to me in a day or two. This has not happened until date. When i called them today again, they have raised a new complaint and one of your executives from airtel customer care, called me at around 6:12 p. M. Today and told me that this issue has occurred due to some error from their end, and the plan was mistaken for something else and old data cannot be reviled for which i have paid if cant revise the data you have to refund the amount i paid other wise your are cheating me. Is this not an issue that raised from your side? And why should i be at loss for something that went wrong on your end? I should be receiving what i was promised and i have not, despite paying for it as well. Please see to it that the balance data comes to my account immediately or the refund of the same must be given.
Regards,
Amudha cariappa

Mobile number: [protected]

Sk sridhar jul 2, 2018

30-june-2017 morning rs.75/- has been deducted from my account without my knowledge. When i enquired @ airtel customer support, i came to know that `lifestyle dressing room' is activated on my mobile number. I did not receive any call nor i activated any service.

Similar issue already happened to me on 26-may-2018

Since we feel that comparatively airtel is a secured network providing good service to it's customers, all my family members and many of my friends were using airtel for more than 10 years. No such things happened in previous years. But, now i came to know in my circle that so many people has lost their balance in the same way in recent times.

Some services automatically gets activated without the customer's knowledge and the amount is getting deducted. How could this be possible without the permission of the network service provider. These type of activities creates a negative opinion about airtel too.

These type of fraudulent is highly condemned.

We hope airtel will hold the responsibility and take immediate action against these services and refund our balance without delay.

Thanks & regards
Sk sridhar
[protected]@gmail.com

I have complaint an lot of times for an issue with my dth box and requested for an demo how to use it but no response at all they say an time the engineers will come and keep me wait in my house but no one comes, it frustrating and all my money is stuck as i have paid an advance yearly package and brought this dish tv i need to give it back and take back my money and switch to other company

My number is [protected].. Sim back side number is[protected]u... Its puk locked... So pls provide puk number...
Airtel customer care service very very very poor and very badly and irresponsibility...

So many times i was called to 198, 121, [protected] like this customer care service numbers but not connect to executive...

So pls improve your customer care service...