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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 762

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D
Debashis Layek
from Bankura, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have tried to recharge my mobile number money deducted but recharge not done

Address:Bardhaman, West Bengal, 722136
Website:My Airtel app

I have tried to recharge my Airtel mobile number [protected] through my Airtel app via SBI card on 29/05/18 at 10:37 am. Two times of OTP came & I have submitted that. At that time my SBI ACCOUNT debited Rs 399 two times total amount Rs. 798. But benefit not received. My Airtel app shows recharge not done. I have contact with the company customer care executive they said that your money will be credited within 7 to 10 working days. But I have...
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Nitin4646
from Bengaluru, Karnataka
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airtel secure duping customers

Address:560001
Website:www.airtel.in

I had applied for an airtel secure. I got a call and someone asked me to add basic description, once i did that, i got a call back saying that i had to add description like, where the phone fell & what time and what height. Once i did that, i got a call back saying that clam is rejected because of improper usage.

This is absolutely unacceptable. Worst customer service. Might be moving away from airtel after being a loyal...
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K B Sharma
from Suratgarh, Rajasthan
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my complaints are open from june 2017

Address:Bikaner, Rajasthan

I am following for my complaints to airtel since last one year and I had also written mails to their RM Mr. Manish Bindra, still no response from their side from last one month. Contacted customer care also but they also fail to provide any solution. My complaints are pending from 17th June 2017. I had raised complaints from my official mobile no [protected] as well as from personal no [protected]. We are corporate customer with 100+ connections....
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P
pamrutkar
from Mumbai, Maharashtra
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accidentally recharged wrong number

Address:Mumbai City, Maharashtra

Hello sir/ma'am,
I have accidently recharged wrong number. Request you to reverse that recharge and transfer it to the correct number.

WRONGE NO - [[protected]]

TRID[protected]
Date - 18-Jun-2018
AMOUNT - 448
CORRECT NO - [[protected]]

Please either reverse the amount or transfer the benefits to correct number...
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P
pankajkvaishnav
from Jodhpur, Rajasthan
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recharge of 148

Today i received message at 11:30 am that if i recharge by ₹ 148, then I will get 56 gb of data. After 2 hr i recharge by ₹ 148 and i get only 28 gb data.
When i talked to customer care they behnave very rudly and refused to give me that remaining data. I am feeling cheated by airtel.
I want my remaining 28 gb of data.
I have attached the snapshot of that message.
And other detail is here:
My Mob no....
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N
Naval Kishore Bhatt
from Mumbai, Maharashtra
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relocation of dth connection

Address:560008

We had requested for relocation of our dth on friday and continued calling to technician but no response, today technician who came for the work, was working like a thug and tried to extract money as much as he can from my wife (Alone at home) and misbehaved, now i am thinking to discontinue with your services and will go for others service providers....
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S
satyamranjan1781
from Kishanganj, West Bengal
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network problem satyam service

Address:Vaishali, Bihar, 844125

Its very disheartening to inform that your network services in my area is very poor and our institution is suffering a great loss because of this as we are loosing our customers. After filing complain twice no response was given.
If this what one of the oldest company is dealing with so i am going to drag you to court. As a proof i have customer complaints and live network issues....
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N
neha.k21
from Delhi, Delhi
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bill received after changing my network

Address:144005
Website:Airtel

Hello this is to inform you that i changed my network from airtel to some other connection from may 2018 after paying my last bill still i got a bill from your side for this month. i have received call from your side many times and i had notified them about my network change but still i got the bill of this month. please look into the matter . my contact number is [protected]...
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D
Deepika Ratnawat
from Rajpur, Madhya Pradesh
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automatic activation of services on my airtel no

Address:Ujjain, Madhya Pradesh, 456010

I am using airtel and on[protected] a service FUNNYZONE is automatically activated on my number and 25 rs is cutted from my main balance. And again on[protected] DESITUBE service is activated and again they charge for it.
My complain is stop activation of this services and return my 25 rs to my airtel no as soon as possible.
Thanks...
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S
satavisha mitra
from Kolkata, West Bengal
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unwanted vas was activated

Address:711109

My airtel number is [protected]. I had rs 26.21 in my main balance. Yesterday i was informed through a text that games club service has been activated to my number for which 25rupees was deducted from my main balance. I never subscribed to any airtel service. As this happened without my consent and will, i would like the company to take measures to refund me the amount that i have lost. Kindly look into this matter asap.

Thank...
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T
tnsen
from Kolkata, West Bengal
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extra billing

I am dr. Sanjay sen with airtel no. [protected] which has been disconnected on 20th april, 2018 through the airtel customer care personnel. I am not using it even for a single time since then. But still i am getting bill of rs. 360.15 for payment through mails and also over mobile. This should be stopped and the bill should be withdrawn. This matter was mailed to airtel on 20th may, 2018 but still i am getting calls from[protected] asking...
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S
Sarvesh Sonawane
from Narwana, Haryana
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issue with airtel prepaid recharge

Address:Chandigarh, Chandigarh, 0172
Website:www.airtel.in

Hi

I had made a recharge for my grandmothers mobile no. [protected] from sector 11 chandigarh dated 15th june' 18 at 2011 hours of rs 1000.

Transaction id: [protected]

The retailer recharged it in correctly to some other mobile no. [protected]

Now he is denying to give back the money or get the needful done.

Kindly support in this matter, else i will have to go to consumer...
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R
Rhennon D'mello
from Mumbai, Maharashtra
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sim card dysfunction

Address:Mumbai City, Maharashtra, 400070
Website:www.airtel.in

My sim card just stopped working this morning around 3 am, i immediately reach out to the "bharti airtel" twitter handle for asking them to fix this as soon as possible since all my cards and what not are linked to this number. These guys have just been giving me templates and nothing else, and on asking them for an update right now, they say that the issue would be acknowledged by the 22nd of june, 2018. How ironic is that?

Service...
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M
Muzammil3112
from Bengaluru, Karnataka
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100% data used

Address:560045

From past 3 days as soon as I turn on my data connection a message is displaying that 100% data is used and only 1mb is left.i[censored] had to do this fraud then why are u advertising abt ur services. For 448 rs only 1mb. U just resolve my problem or else I have to Port it. There r many better service provides in market than yours...
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D
Dr.Kainth
from Bengaluru, Karnataka
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complaint ticket number 96585364

Address:560042
Website:Change of plan

Dear team,

With reference to the complain ticket number – 96585364, i have not received any call as per promise by v srinivas kalyan and also i am been sending reminders for the same.

Should customer understand that your team is not working on emails my complain ticket is been open since 10+ day and your giving me a tat of 48 hours what kind of customer service is airtel providing....
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G
gajju89
from Pune, Maharashtra
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wrong billing incorrect charging

Address:Pune, Maharashtra, 411057

Hello team,

Last month i ported from airtel to idea. When the last bill came they charged me amount of 361 extra in the name of hello tunes stating the the its auto renew and i have not confirmed to stop it. It was a subscription which i started last year i dont even remember when. How can airtel expect to remember such things which was subscribed last year. We have lots of other work then remembering this. I have already...
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M
Mir Umar Farooq
from Mysore, Karnataka
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poor 4g connection

Address:560074

I am an airtel prepaid mobile service user. Since last year, me and people of my locality are suffering from bad signal strength of airtel 4g network.

Airtel being a big telecom player need to take initiative and support the customers who are facing such technical issues. Even most of the poeple in my locality have been migrated to other service providers.

Please look into this matter and do the needful at the...
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Tolstoy Debbarma
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatic activation of a service called comedy munch

Hello, i am tolstoy debbarma and my mobile number is [protected]. Today, i read a message that i have added a service called comedy munch and had been deducted 15 rupees from my mobile. I must tell you that i had added no service like that. It has been added on its own. But i must tell you it had been many times that i selected airtel over jio bcoz airtel has good connectivity across india and has very good 4g speed too. But if this is the...
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S
Sravya1234
from Hyderabad, Telangana
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4g problems

Address:Krishna, Andhra Pradesh

U pepole advertise that airtel has largest network with 0 complaints. I have been asking your customer care people a lot of times that our area isnt getting net. They say that all the problem exits in our phone. See, hotspot devices aren't getting net. We are facing a lot of issues we won't get 4g only always in edge. Choosing manually network everytime is a big work for us. I need u pepole to look after this issue as soon as possible. Area...
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U
Utpal Mohane
from Bhopal, Madhya Pradesh
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bad internet speed and network connection.

I am using airtel as my internet service provider but i have the worst internet experience with airtel. It claims to be fastest 4g network but works so sluggishly. Its network connection disappears any time. If you can resolve this problem then it will be fine but if they cannot i am afraid i will have to switch to a faster network. My experience with airtel is most worst experience. It never provider internet speed more than 350 kb/s. Please...
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