Airtel Complaints & Reviews

Have been using airtel internet service for a while now, the customer service and the Connection is Pathetic. After getting the connection, within months our net stopped working. For a month we requested, raised complaints with senior managers, did everything possible to get the issue resolved. But all in vain, the only comment they had was it will all be resolved "tomorrow", that TOMORROW never came. when no technical team showed up, we disconnected the line and got a new Airtel connection as our building supports only AIRTEL. now, our new connection too stopped working and they are back to saying the connection will be restored TOMORROW.

I am much more frustrated as I work from home and my work is getting heavily affected because of this issue. I wouldn't have cared much if my internet requirement was limited to leisure purpose.

Such a lack of integrity is not expected from a big branded company!!!

Hi airtel,

My query regarding on week network bandwidth signal in my room area. Whenever i am out from room the network is fine for me. Bu in specific in my room the network is gone out. I tried other sim like vodafone, idea, jio. All operator network are fully in my room or outside.
So please see the towor or you technical thing to resolve my query.
I already raise a port request to shift in other network. But if you able to resolve my query within 2 days to might be i will retain airtel.

Below is my details.

Name:- pramod singh
Place: pratap nagar [north delhi] near gulabi bagh thana.
Pin:- 110007

Since the last 6 days, Airtel is playing fraud with my Internet balance. In the afternoon, I use to get the sms that 90% of 1.4GB has been consumed. Today I tried to test it myself. I disabled the Internet today and used my JIO wifi (which is the best network without any fraudulent activities). And again at around 6PM I recvd the sms that 90% of 1.4GB has been consumed. Airtel is really started losing its customers, My curse to this network on this day of Guru Purnima... You would repent on your actions...hell with your network.

I have already raised many complaints regarding the network issue and the internet connection of my Airtel mobile connection, but nothing has been rectified. Everytime i call them the customer care will tell me that they are working on it but nothing get fixed. Its been 3 months now. I have opted for 4g connection, but the speed which i received from Airtel is less than 2G.They have not even gave me any discount for the bills i have to pay every month, doesnt matter to Airtel if i am able to use the internet or not. Pathetic service from Airtel.

Dear team,

Few days back in our society airtel team distributed the pamphalets regarding the new broad band connection on which i like the plan and consulted the sales person [[protected] ] i don't remember his name. He told me that my new connection will be done in max 2-days so i did the payment for next 3-months [ amount rs. 2474/- ] and transaction id :[protected] but till date no one has contacted me for this connection even i tried multiple time to sales person and he is also now not picking up the phone.

If this will be the service type then i don't won't to go-ahead with this connection so please refund my money asap. No one is responding and no responsibility at all.

Take this request for cancelling the new connection request immediately and refund my money asap. Very bad service.

During the process my details was entered as below.

Name :- manish kumar srivastava
Mobile :- [protected]
Email id :- manish. [protected]@gmail.com
Address :- smr vinay hiland, miyapur, hyderabad, telengana.

Airtel customer care exexutives are not at all supporting us. I have raised a complaint on 17TH but tilltoday there is no response and simply saying we are trying to solve. but as per our observation there was no progress and more over they are saying that we are in 4g coverage but we are not getting atleast 2g coverage. and also calls also not connection and we are very much depressed regarding

They are very polite and clam while taking money and when they see that they have received the money the treat you as if you are not their consumer. And at the night times before 12 you will not be able to surf internet and after 12 they will provide a bit better internet and when our pack gets end it does't works at all. And most off the time i face network fluctuation issues. And some times the calls get connect to strangers. They worst experience that i have ever faced in ma life tata docomo was better than this

Few day back I went to your Faridabad, Sarai khawaja store for activation of my old number. I have given my adhaar number there, thumb print on adhaar acknowledgement machine and I got my SIM. They said that it will activate within 4 hours. I waited for 12-18 hour then I got I call my number without activation formalities and then calling person said this my number so how can you take this number. When I call from activated number to my residence number I got to know that this is my number so how Airtel can provide any SIM after all thumb verification. I have given them print n all everything but number was not mine. Rabish store ever. Kindly appoint some good staff there who know how to talk how to behave and how to run store. ### staff .

Call me on [protected]

Since 1 week or 2 i have no network neither in my locality nor anywhere else. Even the mobile network option in data usage setting is greyed out. So what do i do? I tried to change its network settings, but to no avail could i get any positive results. On the contrary i can't click on cellular network and turn on the mobile data. Anticipating for your sincere help. Thank you

Dear sir,

I’m upset with Airtel. Couple of days back I had ported my Idea number to Airtel assuming the best service from you, but unfortunately all in vein.

In short I will explain my concern. I got my Idea postpaid ported to Airtel Prepaid and got one prepaid SIM card as well and handed over the sim to my dad and Left the country.
Then again someone from Airtel or some Agent Called my dad and he handed over one more Sim which was Pospaid.

Now the Sim is activated and when they tried to check the balance they encountered that it’s a postpaid connection.

My question is why you guys don’t have a control on Agents who are spoiling Airtels name.

Now when we went back to the Airtel Store bear HBR bangalore to enquire, they said some Agent have cheated us and now we don’t have any option other than waiting for 3 months? Why do we need to suffer for your incapablities?

I don’t want to pay a single penny and I want Prepaid connection.

Please revert back ASAP to avoid further exclation or further action.

Regards,
Khadir
[protected]

I paid my bill on 24th July and services were working and out of nowhere, today on 27th July, my services were barred and when I called CUSTOMER CARE they told me that i haven’t paid my bill when I told them to recheck as I have paid my bill. They apologized and said they will resume the services and after few hours when i called them again they told me that the services are activated. Then I waited a few more hours and called them again and this time the agent on the other end said services are barred. WTF!! I missed an important meeting because of this and now they are saying that I need to go to airtel store to get it unbarred.
I travel a lot and attend a lot of meetings. I dont have time for ### like this especially when I already paid my bill.
i am gonna port out as soon as I get network in my sim

I have port my number from vodafone to airtel.
i have logged the complaint to airtel so many time but they are not solving my issue.
I have taken airtel sim and i am not incoming call.
Whenever someone calls me its showing switched off.
i have informed aritel company but they are not able to solve my problem.
Please help me to solve the problem asap.
My mobile nos is - [protected]./ [protected]
Airtel company is not helping me.

Regards
Niraj Gunjal

My Name is Vijay,
the mobile No for Porting was [protected]
My plan with vodafone postpaid for Rs 299/- Monthly, Airtel customer care have called for the better offer plan in airtel for 299 (Unlimited Outgoing, national raoming And 100 national Sms Free, and data upto 20GB per Month.
I Thought all the offer is same but only data plan in vodafone was 15GB (4G)data and there was no Speed and no SMS facility, so i though of porting to Airtel. On 23 Jul 2018 the network been ported and when i enquired about the plan, the customer care informed as 399 plan. then i lodged the complaint through customer Care, then they changed the plan to 299 but as per 299 Plan there is only 5GB Data and rest remains the same so i again lodged the complaint regarding 20 GB Data it as not yet done till date and the speed is worst than the any other network.

the airtel customer care cheet the people in this way, (By Offering the best what they can divert your mind and when once ported they can do as their wish. because when once porting done we cannot go for porting other network for three months

I had traveled abroad for which i had enabled international pack in the month of may and as i reached my destination as to my wonder the service was not working and i was asked to wait for 4 hours (How stupid can that be for them to ask me to wait on the international airport for 4 hours). I anyways deactivated the service instantly. Last month i again traveled abroad and without my notice airtel activated the international pack again and charged me on my bill. This is highly unprofessional and is like fooling customers. They claim themselves to be the best network, god knows how.

Unauthorized transactions were done on 26th july 2018 for rs 204.38. And on 23rd june 2018 for rs 149.49 without my knowledge and permission by. WWW.airtel.in(PGSI) through my sbi credit card. I have not subscribed for autopay. Or something like that. I don't know what for and the how thetransactions were made using my sbi credit card. So i wish to state that you should stop this practice immediately and refund the amount at an earliest date. My e-mail i'd. [protected]@gmail.com. My phone no.[protected]. My credit card no. [protected]

Sir 16 july se meri incoming call.sms nahi aa.rahi h.mere dwara vodafone postpaid se airtel postpaid me port karwaya gaya tha.airtel sim me aaj tak incoming call sms nahi aage h .198, nodaloffice appele sabhi kar Diya h.mere ko sabhi jhuth bolkar bebkauf bana rahe h.[protected] no par problem h dusra no [protected] h.help kare please

Dear team,

I was worse experience from the airtel...
I was complaint so many times for internet speed but still not resolve even no buddy visit at my house... I have 3 connection if not resolve then i am going to port... Even i was visited so many times on your retail outlet but still not resolve...
My airtel no is -
[protected]
[protected]
[protected] (Even i was buy hotspot before sometimes but 2g speed coming now...)

Hi i have been to airtel store in erragadda, hyderabad to port my number from other operator to airtel. The guy has processed my request and then said i have to pay rupees 300 for the first recharge and without this my porting will not complete. I know that it’s in no way related to porting but still i paid them rupees 300 for my first recharge which gives me unlimited calling and 1gb 4g data for 28days. Now my porting is complete and still they haven’t recharged my number with 300 amount they have charged. I have been to the store once and they said they will process it by end of day, now it’s already been 2days and still my recharge has not been processed.

I just took 1 3g loan of ₹14 because i was traveling and i needed internet. Then on 25th, it deducted another ₹14. And i didn't even ask for any more 3g loans. I found nothing at their support service. I sent them email, but they haven't satisfactorily answered my query.
Then today, they again deduct ₹14. I found no option to deactivate this auto 3g loan service. And now i have only ₹7 in my main balance.
I can't loose my money.
I just want to deactivate that 3g loan service.

Dear sir / madam

Am mohanraj, today someone called my father and told am calling from bank manager kindly provide card details
Later in minutes rs 25000 has deducted from our sbi account

Account :[protected]

Reference for transaction :[protected] airtel money mumbai

Kindly do some needful help on which number this transaction made

My contact number [protected]

Thanks and regards

Mohanraj duraisamy