Airtel Complaints & Reviews

My Airtel prepaid number is [protected].i have recharged with 28 days unlimited call and one gb net per day on 15 June. Plan is working properly till 27 /6/18 after that shows I have no plan for anything when I check balance show one gb net but not working deducted my main balance.when I call on 198 for complaint call not connected by company.

I have sumitted my complaont many times to customer care regarding to the poor netwro connection in my house. There is no 4g/ 3g network in our house and somtimes it comes and goes. I have 3 airtel connections in my family but we cannot use your services and we are very much troubled by it for over a month. I am sick of hearing the excuses about your solutions. I had tried all things which customer care personnel told me but nothing works. So I requested you to please solve our problem as soon as possible.

Please note that every time i went to your barasat customer care outlet wb and the replaced my dongle sim without cancelling my previous sim connectivity but the said it will be deactivated automatically. No they are sending all bills as outstanding (But not used by me any way) — how can i pay such bills - please do the needful-
The only sim i use this no..[protected] all other nos are not used by me-
I paid the outstanding amount for - sim no [protected] rs 382. Please close it.
2nd no [protected] rs 1196.. Please close it.
Other due [protected] rs - 1100 is not used by me - close it.

Sir i am using the service of airtel digital since last 4 yr but in october 2017 the company come to update my set up box with the new setup box at the cost of 250 which also consist a new warrenty on box for 1 yr but the box after 6 month get damanged and was unable to display via hdmi with is conform by my tv technician as well as a local technician but the company denied to echange it with a new fresh set up box after taking 250 for technician visit too

I have been overcharged as part of international roaming with a bill amount of 16000 inr. I have enabled the international roaming for 149 inr from my airtel app which do not provide any description and breakdown of the tariff.

I traveled on may 9th and on may 10th i got a msg stating you have used 3mb approx rs 2054 in international roaming and as a precaution the internet service will be blocked soon. I immediately turned off my mobile data and only used wifi services from the resort. Also i activated the data barring in international roaming was activated and i got the msg for the same. Inspite of this i got a bill amount of 16000 inr.

I do not know how this amount was arrived at and the charges was not mentioned anywhere on my airtel app and instead of turning off the data i was charged extra amount other than the initial bill amount of 2054 inr.

Airtel has fraudulently charged the extra amount and i need this to be waived.

I have activated international roaming on my post paid connection on 25th may 2018 for a period of 10 days while visiting france. The international roaming pack for 10 days is rs.2999/- and for 30 days it is rs.3999/- since my trip is only for 10 days i chose the 10 days package and exactly on 4th june 2018 i boarded the return flight to chennai. Even during my visit i had used my phone only for one or two calls and did not send any sms at all.

While this being so airtel has auto renewed the ir package on 4th charging me another rs.2999/- plus gst and another rs.649/- which i do not know what for without any alert and any consent from my side.

When i contacted them they said it is as per the ir package for post paid connections and that i have got to pay.

If i had taken a prepaid connection they would not have charged me like this. Moreover when there is package for 30 days for rs.3999/- i. E. Just rs.1000/- more how can they renew for the 10 day tariff which is absolutely arbitrary to fleece the customer.

Airtel activated value added services gamesmarket without any confirmation from my side and deducted unnecessarily 49rs from my account. They are looting amount by simply activating some services

Find the below messages sent by airtel

Thanks for choosing gamesmarket on your airtel mobile. You have been charged rs49.0 for 7days. A/c balance: rs15.54 at 06:11. To deactivate, call or sms stop to 155223

But i never opted for this service

Service request has been logged more than 6 months ago for no coverage of voice and data of 3g/4g in this area / society for indoor and outdoor. Airtel team confirmed multi pal time that there is some issue at there end, concern team is working on it your request has been on hold and will be resolved within 180 days. 180 days is already crossed and there in no improvement or proactive update from airtel on this ticket. Being customer we are paying the 3g / 4 g network charges since long but getting only 2 g data signal.

Address where this issue is faced is as below
Trishla plus homes, peermuchalla, zirak put, sas nagar, punjab.

Dear airtel,
It completely pains me to write this email to you in complete displeasure that being a very premium client of your services for more than four years and yet i am not all satisfied with your conduct and services rendered towards me,
This mail refers to an online purchase of handset (Galaxy note 8) bought at your online portal (www.airtel.in) with order id[protected] on down payment of rs.9490/- (Nine thousand four hundred and ninety only) through net banking by sbi bank a/c no (Confidential) dated 20.06.2018,
I was promised to have received the order and the handset at my billing address at lucknow, uttar pradesh by 25.06.2018.
It may completely surprise and shock both o[censored]s that i haven't received the order till date nor did i have any hopes of receiving it any time soon,
I have been informed that the package has been duly dispatched and should reach me by 25.06.2018. It was later informed (Not at all communicated earlier) that the package shall only be realised on my biometrics and delivered to me on time.
To a complete shock and surprise for both o[censored]s the delivery has been outsourced to a another company who by its conduct and act is completely irresponsible and non-professional in nature, the delivery person did not even pay a heed to reach me at my residence even once at my place though your portal and sms send on my registered no. Portrays that it was out for delivery on the very day. I received a call from the delivery person via his mobile no. (+91 [protected]) that the package cannot be delivered as their lies a online software malware by which the finger print scanner or the device of biometrics cannot be processed. Henceforth i have to visit their office for the same and collect the handset in person. I was in between a travel where i had to take up a urgent flight to lucknow and reached their office on 28.06.2018, with hopes to take up the package i was asked to wait for several hours and make numerous visits to the office all day long to receive the same, said number of calls were also made to the concerned zonal office heads and person in charge only to realise that same software malware is occurring from three days and hence package cannot be released i offered my self attested adhaar card in lieu of it but with no success and after eight hours of visits and waiting at the office i was asked to leave for it cannot be delivered or handed over to me. I am completely frustrated and saddened with your unruly and rude behaviour which i have received from you and your office employ which at times cannot be even defined in words.
I am left with no other option but to file a registered complaint against you over this and moreover a legal proceedings before the concerned hon'ble consumer forum in this regard for the physical displeasure/ mental trauma and agony i faced all day along and all these days
Its complete harassing someone to make numerous visits to office for receiving own parcel and package only to realise after three days of such mental harassment and trauma that nothing at all cannot be processed.
I hereby wish for an early disposal of the matter at your end and i look forward for your support over this before filing an official complaint and take appropriate legal proceedings and court case against you.

Thanks & regards,
Adv. Aashish singh
Bsl ll. B, ll. M, mbl, m. Phil (Law)
Panel counsel & legal consultant,
High court, lucknow.
Aashish. R. [protected]@gmail.com
http://linkedin.com/in/aashish-singh[protected]

I am airtel sim holder. I recieved a message regarding 6t seconds wap services activation where some amount from my balance was deducted. This is the second time i am facing this. I never applied for such services. This is humble request to deactivate this service. Please take the necessary action. Thank you.

Hello airtel customer service team,

I am writing this mail to let you know that my number is been activated with airtel lifestyle dressing room services with out my concern/knowledge on my mobile. Please deactivate it asap.

These services are automatically activated without my wish and amount getting deducted now @ ₹99 for 30 days.

Please stop this nuisance immediately and get back my money. Otherwise i will change/port all my family 4 connections & my close circle's 3 connections. Moreover if not satisfactory with your response i will seek legal help to face this now.

Thanks
S, kishore
Kishore. [protected]@gmail.com
[protected]

Airtel has started value added service whatsmob without my consent and deducted money. This is unfair and illegal. Request to stop such practice and refund my deducted money.
My mobile is prepaid.
This has become a standard practice of airtel. Too many such complaints.
If such practice continues, we will have no alternate except to leave airtel and go to some other company..

I ported from vodafone to airtel which was ported successfully on 24th of june but incoming calls and messages not working, outgoing works perfectly only incoming call and message problem.
I called airtel customer care and they said call divert is activated on my number, i checked there is no call divert activated on my phone.
They are unable to resolve this.
Please help

I am writing this after a huge disappointment from airtel services. They auto activated a pack of some 6t seconds wap by deducting some amount from my balance. I never initiated the requested for this.

The worst thing is that when i tried calling customer services to stop this service and get the refund, was really annoyed on the failure to connect to their executive. The long list of the ivr options is just a pain in the # and that also when you are still not able to find your relevant option. I am trying to connect to them since yesterday afternoon.

Other disappointment is the poorest network in a well-known location in chandigarh which is my work location.

Really i never expected this kind of service from airtel.

My airtel digital tv id no.[protected] was recharged for rs.357/- by using my netbanking facility on 24th june 2018, the very next day they have suspended my account. On seeing this, i called the customer care exceutive to know the details, they intentionally disconnect the the line without giving proper reply, again called them and hold about 20 minutes to attend the customer rep and finally one replied me that your recharged amount wrongly credited some unknown pack and recharge again to watch the channel, he also disconnect the line. Again i called them wasting my 45 minutes one customer rep on line told, the amount wrongly credited will be refunded within 24 hours,.
Today is 28th june 2018 and today evening i tried several times, to call a rep but they disconnecting the line intentionally for not giving the reply. Kindly find the reason why these people are doing like this and take proper action against them

Number [protected] barred for not paying bill for another no. I was given plan for 4 months for [protected] of rs.2000 total. Once 4 months completed automatic rs.2000 per month plan was activated. This is clear cheating to customer to give attactive plans and charge them enormously without informing. Now customer care is harrasing me and asking me to pay 4500 to activate my current no. As this no bill not paid my no [protected] barred. And pathetic responses im getting from customer. 1 person said pay 1000 i will settle and activate. Once i paid it did not still get activated and another person says pay 2600 and settle. Itd sad how an old customer who never has defalted is being harresed like this.

Dear sir/ma'm,
Greetings!

This is to draw your attention that the my number blocked by ndnc-airtel/trai without any information and without any commercial/wrong use, it is autocracy by telecom company and trai, the number is [protected] and it was very old number.

If you really help the consumer and you are requested to pl do the needful and stop of autocracy which is being made by airtel/trai.

Will be grateful to you.

Thank you so much!

I recharge my airtel no on 25/06/2018 of Rs 399- online The airtel app shows for 84 days & after i recharge its shows 70 days & net is a very slow plz look after the matter solve as early as possible if net is slow 1.4 gb per day its useless i attch herewith screeshot of airtel app shows the 399/- offer i was very disappointed from airtel

Dear sir,

My airtel no is [protected] and i recharged of 169 Rs it was showing in the plan of 28 days unlimited call and 1 gb data per day but after recharged i was unable to call sir i dont need data i dont have smart phone i just have to make call by profession i am driver of an officer so he suggest me to complaint here so i wish that you will be resolve my problem as soon possible because i got very disappointed response from airtel customer care talk with dinesh named executive he talk to me very rudely and didnt resolve my problem he told me that i have to recharged again of 199 RS sir i am very poor person as i told you, so 169 rs matter for me lot so kindly recharge my number only unlimited call i dont need any data sir again i request you i need only unlimited call plan so against this recharge pls do this thanks and hope that you will resolve my problem soon. thanks and have a nice evening.

I recieved an SMS saying thank you for choosing ADOFGAMES service.. you have been charged Rs. 25 and it will be renewed after 7 days... I have not activated any such service..I've checked out on the internet and many users have reported the same issue...On calling cust care...they stopped the service bt didnt refund my money..Looks like Airtel has started fooling people