Airtel Complaints & Reviews

Address: Thane, Maharashtra, 400615

Website: Airtel

I received call from your various partners for porting additional number of my son. I asked one of them to take it forward. She promised that in my existing family plan of 649/- in addition to existing child number, I can add additional number without any additional rental. I realise later that Your business partner has cheated me by giving wrong information to port my sons mobile number [protected] under family plan. As per pre porting discussion she promised no additional rentals for adding this second child number with my number [protected]. After porting formalities she changed the communication and informed that there will be additional rental of 199.

Refer the attached screenshot.

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M

Myjunkmail

from Mumbai, Maharashtra

Jun 29, 2018

Needs conclusive action to be taken

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M

Myjunkmail

from Mumbai, Maharashtra

Jun 29, 2018

Airtel agents are taking us for granted...

Someone should put a control on this uncontrolled game

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M

Madhudube000

from Mumbai, Maharashtra

Jun 29, 2018

I would be interesting to see what action Airtel is going to take on such unethical business practices...

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P

pandeypiyushkumar

from Mumbai, Maharashtra

Jun 30, 2018

I received call from Airtel. Only lip service without any action. They have not yet taken my complaint.
.

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Address: Hyderabad, Telangana, 500064

I recharged my mobile yesterday night at 1.15 am, it meens today early morning 1.15am. Amount 199 deducted from my account. and recharge had not happend. again i tried my rcharge at 1.15 pm it was success fuk.
I had a transaction id[protected] and my mobile number is [protected]
please return my amount back as soon as possible

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Address: Dehradun, Uttarakhand

Website: Paytm

I have recharged my number online... Every thing went fine and my money was debited from my bank but the recharge was not done. Please help.. My bank bank is not refunding money and i want to recharge to be done immediately and it has been done for the first time... I want my recharge to be done immediately... So please help me with some solutions please... And please recharge myvsim as soon as possible

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Address: Hyderabad, Telangana, 500017

My name is d. Sundarchand. I have applied for dnd service on 20/6/2018. Mr nikhilnaidu n, customer service advisor of airtel says that it is only one week required. One week completed today. But till today i have not yet received the dnd status from airtel. When it is expected for dnd confirmation from airtel. A lot o[censored]nsolicited voice calls/sms received every day. Waiting for their early action.

Thanks

Regards
Sundarchand
[protected]

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Address: Kokrajhar, Assam, 783370

Website: www.airtel.in

Dear team
Today morning at 10:45 am i make a recharge of ₹199 of this airtel no. [protected] through online airtel recharge but its shows technical fail. Again i do recharge but still it shows technical fail. When i saw my bank account details amount has been deducted. Please recharge my first amount and refund my second amount to my account. For reference i have send the tranction id of both attempt. 1) igavliqt4
2) igadvljdq4
Regards
Kishore krishna das

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Address: Ahmedabad, Gujarat, 382445

Hi this is priti an airtel user.
From last few days i am getting messages from a$-tfarot dat [call cost is 0.30 duration 10.30 bal. 0.00].
This is deducting my balance. If this continues i will stop using airtel.
There so many complaints i see on the same and no has any clue who is sending this sms or how its been triggering. This is annoying. Company should take this seriously. Please ask them to fix this as soon as possible.
If this continues company may lose customers.

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Though i didn't activate the adof games subscription they activated it and and rs 120 get deduced from my balance and when i connected to help line number, they commented that your balance wool be refunded and some if them said that it wouldn't and today when i called them after one day then they said that your balance wouldn't be refunded... What the hell.. Without any action of activation from our side they reduced the balance on their own... Is this what they do with customers... Really hateful airtel...!!!

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Address: Jammu, Jammu and Kashmir

Internet is not working, although the system shows it is connected to internet, unable to open even the basic websites like google. Can't even open the airtel dongle homepage. The connection has been like this for last three days, dated 25th june, 2018. Network coverage shows availability of airtel 4g network on my mobile but the dongle isn't working anymore. Please check it asap or kindly shutdown my connection.

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Address: Ranchi, Jharkhand, 834004

Unwanted whatsmob service auto activated and rs 15 has been deduced from balance. I havent clicked at any pop up at morning 4 am for sure to activate this. So it is a kind request to refund and deactivate this service with an apology for inconvenience. Its hard earned money donot repeat it ever again. Send and email on my mail get my number and get it corrected immediately

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Without choosing any service on airtel I got a message stating "Thanks for choosing WHATSMOB on your Airtel Mobile. You have been charged Rs35.0 for 7days. This is not the first time. I faced the problem previously also. Same 35rs got deducted. Airtel is regarded as a big service provider and if this is the case, switching to an other network is good. So I want a refund of 35+35=70 rupees immediately.

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Address: Pune, Maharashtra, 411057

I did mobile recharge on 16th june, 2018 through my airtel app via phonepe, but inr 359 deducted from my bank account and till the time, i'm not any recharge or refund?? Transaction id:p1806160054075549700226 for phonepe and please give my refund or recharge benefit. Please find attached error message at time of transaction and i already called their customer care twice but they just said that i will get my refund in 7-10 days, but that days are already passed. Please give my refund as soon as possible

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Jun 30, 2018

Updated by deepak2222 what is the status of my complaint???

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Address: Sri Ganganagar, Rajasthan, 335524

Dear airtel customer support,

Yesterday (27/06/2018) i recharged my mobile number with 399 unlimited plan but accidentally today (28/06/2018) again i does same amount of recharge 399 unlimited plans.

So, requesting you to please refund my second recharged amount or transfer benefits of second recharge, on my other airtel number.

You may call me at [protected]...

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The incoming calls are not available on my number. Whenever tried by anyone theres is always a computerised voice saying that the number is not reachable or out of coverage area. Please look into the matter as soon as possible. There is no problem in outgoing or in data services but i'm just not getting any incoming call. Please resolve this problem as soon as possible.

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I had done a complaint to airtel customer care via mail and call before 10 month. each and every time they are telling about the open network team but till the time I didn't receive any call from their side . I'm using the same sim for last 6 years . I am facing this issue from last 10 months then also the team is not responding nor doing anything to improve the network . Its only seems that the airtel is telling a lot about open network systems are all fake . I'd lost total trust in airtel and I planned to switch to other network .

Thanks
Akhil
[protected]

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Address: Hyderabad, Andhra Pradesh

For the past 1 week i am having a problem with the network. There are lots of calls that i am unable to receive even though ppl have called me multiple times. This is ridiculous as it's getting difficult to communicate effectively. I hope that you could resolve this asap. The worst part is i m not even able call the support center.. I would request immediate action on this.

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Address: Ernakulam, Kerala, 683102

After reset my phone and re install the airtel app it's showing yousuf, i am anoop mohammed the owner of the sim, i am the one who purchased it about 12 year's back and using since then. Now i'm abroad in saudi arabia. Making online recharges.

I have made a rs 400recharge it was meant to add to the unlimited talk time, but i was added a package which is not useful for me, as i am abroad roaming.

My phone number [protected],
Email [protected]@gmail.com
Anoop mohammed

Kindly do the needful
Thanks,
Anoop mohammed.

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A

amitkumar pradhan

from Bareilly, Uttar Pradesh

Jun 27, 2018

I pissed up with its service...I did a mistake to change in Airtel...I got port my my sim from last two months...but still first recharge is not getting...

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Address: Ghaziabad, Uttar Pradesh, 201009

Customer care executive against complaint misbehaving and giving postpaid number forcelly.
Customer care executive name is Niharika
Pata nhi aise aire gaire Ko job m rakh lete h mujhe plan nhi Lena tha tubhi juberdusti bol rhi thi lelo lelo.mujhe jaldi s jald response chahiye.usne mujhe gali di kon customer k sath gali deta h company wale n nhi sikhaya kuch unko.

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Address: 523274

I am from a town in a. P. I checked in airtel open networks service whether my area got 4g service and it shown my area has very fast 4g coverage but i can't use 4g network on my 4g mobile when i turn on the data it shows 4g after some time (3 to 5 min) 4g will become 3g coverage. If i turn the data off and turn it on again it was again the same issue. This is ridiculous and i have complained already about the issue and didn't get a reply

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U

Uma Shankar Teli

from Nokha, Rajasthan

Jun 27, 2018

My name is Umashankar teli
mo. no. [protected]
i am using airtal Sim long time but my mobile call rate is very high and 198 custamer care number is not proper working.

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Y

yasin mahida

from Salaya, Gujarat

Jun 27, 2018

Im yasin mahida dear airtel presence this conversation is genuine (i"ve seen the timeline myself) i refuse to pay another penny to a company that condones such blatant bigotry I'm beginning the process of porting my number to another service provider & canceling my DTH & Broadiband

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P

[email protected]

from Mumbai, Maharashtra

Jun 27, 2018

Custom care not deals with consumer

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H

hemantchandel

from Gurgaon, Haryana

Jun 27, 2018

I've ported my no.[protected] from company paid to personal paid airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number. I couldn't believe how airtel is so weak in customer service.

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Address: 560109

I have been paying my bills on time for more than 2 yrs. Last month i missed the payment by 2 days. For that a late fee of 100rs is too high.
I request airtel to make this an exception and withdraw this penalty.

Dongle number: [protected]

As it is included in this months bill, i have to pay it avoid another late fee. So, please refund the amount!

Also, airtel makes it very difficult to reach a customer service representative. Its customer care numbers are all automated. The chat only supports for postpaid accounts. And there is no email/page to post complaints.

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C

Chilpuri Rama

from Chirala, Andhra Pradesh

Jun 27, 2018

My phone number is [protected].Once I am crossing home state there is no network connection.I have given complaint twice.Twice they assured my problem will get resolved but so far nothing has been done.

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Address: Gulbarga, Karnataka, 585102

Sir,
Myself renuka a customer of airtel prepaid with phone number [protected] from gulbarga, karnataka state.

I am facing severe network issues like i am not getting 4g speed internet access even after recharging for 4g. There is always issue network issue while calling and messaging.

Most of the times messages are failed to delivered.

In order to overcome this i thought to port to other network, but even port message is not being delivered.

Kindly provide me the solution

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M

mohammed laiz

from Mysore, Karnataka

Jun 27, 2018

I had 900 rs in my account and as I had not used any plan within a few hours the amount was showing as 0 when complaint was given no response and asked me to sent an email. Renewed again but not showing in my account and no response

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9

9918820017

from Jammu, Jammu and Kashmir

Jun 27, 2018

Main Muslim hu isliye main apna number port Kar raha hun thank you

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D

Deepika Dahiya Tehlan

from Bhanjanagar, Odisha

Jun 27, 2018

I recharged my number 149 rs for 1gb data per day but I got only 300 Mb data. I ask why is it so? Give my money back Or give full benefit. My number which I recharged is [protected]

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S

Suraj Ghosh

from Port Blair, Andaman and Nicobar Islands

Jun 27, 2018

Call and sms problem regularly.
My number is [protected]
I'm unhappy with airtel services.

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D

Deepakkashyap111

from Gurgaon, Haryana

Jun 27, 2018

I recharged my no. [protected] from Amazon pay on 12/6/2018. It got successful but i never received the balance.
TransID[protected].

Airtel Complaints & Reviews

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Airtel reviews & complaints page 765

cheating by your business partner

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recharge not happened they cannot track transaction id

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i have recharged my no. and my money has been deducted but recharge was not done

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dnd status-reg.

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recharge of 9954320232

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airtel a$-tfarot message deducting balance

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i'm complaining about the adof games which unnecessarily reduced rs 120 from my balance even if i didn't activated it.

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no network connection for 4g dongle

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unwanted services automatically activated

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I'm complaining about money deduction without choosing any services

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money deducted from bank account, but not got any recharge or refund

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i accidentally recharged two times on same number with same amount 399 unlimited plan

I'm complaining about not getting incoming calls

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open network - fake

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airtel prepaid mobile

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ownership of the sim

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customer care complaint

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4g in my phone

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late fee for dongle

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messages are not being delivered

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