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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 767

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S
srikrishna2304
from Akkarampalle, Andhra Pradesh
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serious network issue

Address:522439

Dear respected airtel officials,
I am airtel post-paid user ported from prepaid (Airtel), with a big hope i opted your network but i am seriously fed up with your network.. I have raised this issue couple of times from the past 1 year. There is a network issue in my area seetharamalayam, vijayapuri south, macherla mandal, guntur district, andhra pradesh with pincode – 522439 (Hope u can track this location). I am not able to use...
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N
Nikhilraj_
from Chennai, Tamil Nadu
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network related issue on data

Address:Kannur, Kerala, 670142
Website:www.airtel.com

I have registered a complaint on 29th may 2018 and the executive said that it will be solved in 4 days after these many days still I am facing the same issues 3 days before a executive called and asked for appointment and I have given this reptedly for last three days but only appointment is given no one responded. Finally I called the customer care executive now i.e 13jun 2018 19:40 hrs but the way she ( executive) reacted to me was the...
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M
Mukul_Agarwal_
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card not activated after 11 days

Address:New Delhi, Delhi, 110033

I 'd like to bring to everyone's notice that I got a duplicate micro sim card on June 3 2018 and was informed that it would be activated within 3 days(postpaid to prepaid). The airtel provider in Adarsh nagar(Delhi) had changed our sims 3 times, but it had not been activated at all.However it is extremely disappointing to note that it has still not been activated after 11 days. So I can't even dial the 121 number too and file a compliant...
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M
Mashook Ali Shah
from Mumbai, Maharashtra
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regarding my plan

Address:Mumbai City, Maharashtra, 400021

I enquire about no.
Portability at your airtel store situated at chinchpokli on 26th may, then I got call on 5th of June regarding no. Portability from your executive I ask for 99 rs plan, so she said yes we will provide you this plan. After portability when I check my plan in airtel aap it's shows 499. After that I call your executive more than 10 times but she is not picking my call....
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R
Rajamanickam Anandh R
from Erode, Tamil Nadu
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recharge amount refund require - reg

Address:638052
Website:airtel

I have recharge 199 & 149 in my mob no [protected] on 11th & 12th June 2018.after that i got message from airtel that dear customer . your recharge request could not be processed.that time 348/- deduct from my icici a/c. i want to know how many days required to refund this amount.

Thanks & Regards,

R.Anand
[protected]...
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N
Neerajk96
from Hyderabad, Telangana
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no service from past 5 months

Address:500083

Airtel has such pathetic service. They r unable to resolve my ticket nor the network issue. They proudly say that airtel is fastest network it is just a bull crap. Useless customer service. Even the supervisors are useless. I have spoken to as many as 25 executives and supervisors archana and sampath from eecalation department[protected] and rakesh...
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Hello,

Please note that airtel is double charging me and also sending bills with error.

I called 2 times in last month and got the amount waiver messages but it was never waived off.
Each time the executive re-performs calculations of waiver and it consumes 30 minutes. Seems there is no record kept of previous correction.

The worst part is i am not getting feedback on the queries those...
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Address:Bangalore, Karnataka, 560103

I had booked an airtel broadband connection on 7th of june, 2018 and paid rs 6018/- as advance for 6 months rental. I was assured that the connection will be installed within two days i. E 9th of june, 2018.

But after that no one is contacting me and when i forcefully register a complaint no. 96942146 after making several calls, the customer care executive only make excuse of getting the same thing resolved within 24 hrs.br...
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P
Pooja Nagvekar
from New Delhi, Delhi
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dth new connection

Address:400705

My complaint id with airtel is 76038067 and this is for new connection request which is pending for more than 48 hours.

I have called n number of times to customer care since then and no resolution.

This same behavior was shown last week as well.
I am very frustrated and disappointed with airtel service for new dth connection being so poor.

This is occurred since past 2 days and new connection...
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A
Aakashdeep Chandel
from Korba, Chhattisgarh
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my airtel postpaid no.suspended after porting request

Address:Ujjain, Madhya Pradesh, 456010

Yesterday i am applied for port airtel no. To jio after paying 250 additional amount for porting period and after the process my airtel no. Was suspended within 4-5 hr of processs and that current no. Was not with jio till now so plz revert the cause of such problem.
[protected] this is no. Inprocess
As per porting rule the current network disapear after 4-5 days and new service provider sim got network but in my case airtel...
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Address:Gurgaon, Haryana, 122003

I ordered an iphone 7 plus 128gb from airtel online store. On 28th may 2018.
I also requested for an mnp from prepaid airtel to postpaid airtel. I have paid an amount of 31, 000rs already.
Its 13th june - i have received nothing - neither the phone nor the mnp has happened. Every time i call their customer service all they say is - wait for 48hrs.
My order no. Is 10033794.
I have no where to go - and these people...
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P
prasad aher
from Sangli, Maharashtra
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not giving 30 gb free after upgrading my 4g phone into 4g phone

Address:Ahmednagar, Maharashtra, 414304

I have upgraded my 4g phone but you are not giving me that. I have called on 51111 but the number is wrong. Before 2 days i hvae upgraded my 3g phone into 4g phone. Also my im is 4g. My airtel app is also not working properly. And my airtel app is also no see a bznner as company stated in website. I have upgraded my 2g sim into 45g sim and 3g mobile into 4g mobile....
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Z
Zeeth
from Bengaluru, Karnataka
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airtel landline which is claimed as free

Address:Bangalore, Karnataka, 560034

Hello team,
Train the customer executives (Ce) when they mention as everything free, mention clearly what exactly is free and what will be charged. Horrible experience with customer care. I took broadband connection for 799rs at the month of march from gangadhar j (Sr manager), without even notifying me plan was changed to 999rs. On checking in my airtel app later i found out and while checking with ce, they mentioned there will be...
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S
Sekhar Murthy
from Belgaum, Karnataka
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fake user ids used to perpetrate a fraud on olx

Address:Jodhpur, Rajasthan

13 june 2018

Dear sirs:

A person with the cellphone number[protected] and having a paytm account[protected], isfc # pytm123456 and claiming a name of mr. Ss has perperated a fraud on a transaction on olx. This person wanted to sell a cellphone and i offered to buy it.

I transferred the payment in two installments to this paytm account (Inr 2000 as token advance + inr 38850 as final settlement...
+4 photos
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Address:121004
Website:airtel.in

Dear sir/madam,

I am your very old customer and has been using your services for more than last 18 years.

I wish to register my complaint as i have been unable to make calls even though i have already paid for the unlimited plan which is still valid for unlimited calls for outgoing and incoming calls. I am facing the same problem on all three of my /family numbers. Also te calls are frequently dropping very...
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R
rak1116
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new broadband connection in lucknow

Address:Lucknow, Uttar Pradesh, 226010
Website:Airtel.in

I applied for a new broadband connection from airtel's website in viram khand 5, gomti nagar area of lucknow city. As a customer scavenging response, i received a call almost instantly for sales representative (Mr. Vinay [protected]) to come for collecting documents and requisite fee on 9th june 2018.
He promised that the connection would be installed at my residence premises latest by monday 11th june 2018. Believing airtel's, otherwise...
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S
Sai Sarath Ram
from Chennai, Tamil Nadu
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airtel broadband services - not working for 4 days and no customer support

Address:600056

My internet is not working for past 4 days. I am trying to log complaint from saturday and the customer service centre doesn't allow me to connect to the service person for past two days. And, today, the person who picked the call puts me on hold without hearing me. This happened for two times. When i tried to connect to the online chat support, they asked me to validate the otp sent to my number to provide the online support. It is a four-digit...
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S
Sidtharth
from Kottayam, Kerala
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I forgot the details which I have while registering for mpin

Address:Chennai, Tamil Nadu, 600068

I forgot my mpin and i don't remember details which i gave to register mpin, can you please help me to retrieve my mpin in order to make recharge from my airtel app, when i try to do recharge it's asking for mpin, i was trying to change by giving forgot mpin but it's asking for details like name nd dob, i was given some random name i think, if i type my name nd dob it's telling that the information is wrong, so kindly go through that and...
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S
Sesha Sai Plvk
from Madanapalle, Andhra Pradesh
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whatsmob service activated without my consent and rs. 150 deducted.

Whatsmob service activated without my consent and rs 150/- deducted. Message received is 'whatsmob service has been activated @ rs150.0 for 30day (S). Txn id n[protected], 13jun18 03:51. Service will be renewed after validity expiry. To use, click http://202.174.122.12:8085/airtelwap/actnotify. Php (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
I want the service to be deactivated immediately...
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N
nehapriya@3283
from Aligarh, Uttar Pradesh
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antenna is not catching signal

Address:Jodhpur, Rajasthan, 342011

Within 9 months its 3rd time dat i am facing problem. Antenna is not catching signal properly again and again. Engineers come and they charge money bt don't give any guarantee and slip to me.in september 17 they changed something from antenna and still i m facing problem. My customer id for airtel digital tv is linked to my mobile number [protected]. Plzz help me and i want proper justice...
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