Airtel Complaints & Reviews

I just want to say that on 22nd june i placed an order for iphone x on airtel, paid 29, 000 inr to them and the order was successfully placed as well.
Today its 26th june, 5th day from i placed this order and there is no further processing of the order.
I am getting harrassed because of this as the shipment was assigned to a courier company named as vulcan express, they have not picked up the order yet and the worst part is that, when i call airtel customer care they say that they do not take care of complaints regarding the order which is placed on the website, when i go to airtel website there is no such option to raise a complaint for delay in the delivery, when i call customer service of vulcan, the automated system says you do not have any order with us even when i am calling with my registered mobile number.
I am still waiting for my phone and airtel do not have any platform where customer can raise a complaint for such an issue if anyone place an order from there website, please look into this and help regarding the same.
Please check the attached pictures for your reference.

Hi,

Closed airtel postpaid connection with number [protected].
Send couple of mails to 121, [protected]@in. Airtel.com for last bill.
Still today airtel did not send a details bill for 102 rupees. Updated to customer care via [protected]. I got a call from [protected] from airtel executive stating that she for got to attach bill. Still today 26 june 2018 12 pm i did not get the bill. On 26 june 2018 i got a call from[protected] threatening that they will send a legal notice to me.
With out the bill i am not going to pay.
If bill is delayed then it is the responsibility of airtel and i am not going to pay late charges.
Send me the bill to my registered email id then only i will pay
Close this issue as early as possible.

Thanks
Suresh.

Respected sir,
With due respect, i have to inform you that from the network problem of neepco, yazali, arunachal pradesh is so poor. People are fed up with your network on the other hand vodafone and bsnl network is good as compare to your network. I[censored] believe me in 30 days may b netwrk stand for only 7 to 10 days. As i m your valuable customer because when i know about mobile phone i have only and only using airtel sim. So i am requesting you to please resolve our problem. This type of problem running from 3 years. And most of the people has been shifted from airtel to bsnl and vodafone. So it is my humble request to solve this issues as soon as possible. And one thing i want to say that this is hydro project area most of the time rain occurs but we have seen when rain comes network goes out from 15 to 20 days. I have already tried to nodal officer but couldn't connected.
Thanking you.

Tarun kumar
Neepco, yazali
Arunachal pradesh

How can airtel let some other company to activate junk service and let them deduct from prepaid balance there should be some kind of checks and confirmation from customer before they can let some # company to eat away prepaid balances, will airtel let someone just take away their money from their accounts without any written confirmation? When i called customer service their answer is really insane "its not airtel service and we have no control over it" but when you ask them not to send such stupid offers or calls they say they will put on dnd and will deactivate whatsmob, if its not airtel's service then how come you can deactivate it, its all airtel's business tactics to eat away innocent victims money with shady offers and schemes. Shame on you airtel

I have mistakenly recharged to the wrong number

Wrong number : [protected]

Amount : 448 - 82 days pack

Correct number : [protected]

Kindly reverse the same

I have sent an sms to 59109 but getting the following response : no keyword match, enter proper message

Seeking help to revert this recharge and transfer the recharge amount to my correct number which is [protected]

Mobile no.[protected] outgoing calls are barred. The balance and validity is available. Please solve this problem urgently. Thanks. The incoming calls are working. Please solve this urgently as i am outside of india.

Please please.. Please... I have recharge the my no.

Please please.. Please... I have recharge the my no.

Please please.. Please... I have recharge the my no.

Please please.. Please... I have recharge the my no.

Please please.. Please... I have recharge the my no.

Please please.. Please... I have recharge the my no.

Please please.. Please... I have recharge the my no.

Please please.. Please... I have recharge the my no.

Please please.. Please... I have recharge the my no.

Airtel first inflates my may 2018 bill & on verbal complaint stops my mobile services. Written complaint was made on airtel complaint site. Still no results.
This irresponsible behaviour has caused mental harassment and finsncial loss to me.
My mob. [protected]
This is to convey that i feel cheated... When i was told about my plan if rs 399 it was stated that all the incoming and outgoing calls whether local or out of circle would be free and no roaming charges would apply. Now when the bill was sent, roaming charges were applied. My previous complaint was on the site of airtel whose ref no. Is po[protected]. Sadly no action has yet been taken

Went to Airtel store to get a duplicate sim for which I was supposed to be charged Rs.25 as told by your customer care, while in store they bluntly asked for Rs.50 and on confronting about the charge they told me "then get it form customer care".Want resolution.
Airtel Store
C-1, Laxmi Garden, Vidhayak Market, Loni, Bus Stand No. 2, Ghaziabad 201102

On 1st june 2018 i have installed airtel broad band and today is 25th june out of this 25th day the net connectivity is not available whole 8 days and for this i have lodged complain with airtel nodal agency.
And for this connection i have paid advance to rs. 2480/-

Now i do not use such type of connection.

My office work was totally depended on net so i have to buy another connection.

Now i request you please advise airtel for refund my whole amount

They are cheating me from around 1 week they deduct my data balance. and last time on 25 Jun they told me that data was used at 4:00 am which totally unexpected and can't be possible they are lieing to me. Sort this matter as soon as possible.as well my phone and installed app does not says that I have used that much of data .
Attaching in hope of quick response.

Today I received a call from Airtel Sales Team on vodafone number. She was asking me to convert to airtel postpaid while I already have an airtel post paid connection. I told her about the pathetic service airtel provides and planning to change airtel to jio or any other service she has been very rude saying I live in a rural area and cannot expect better service from airtel. The fact is I live in city but since she was not able to handle the call she thought it will be better to insult the customer than giving proper advise. This call could have been recorded and I can share the landline number from where I got this call. First of all the airtel service is horrible, despite of so many complaints nobody is bothered to take action and top of it is the horrible customer support team/sales team who do not even have common sense to speak. I waited all these days hoping the airtel service would get better but after this call I am definitely going to change my postpaid airtel connection to some other network.

And the other thing I want to share is have some respect towards customers, people say they are not interested in your service, stop making calls on other number each and everyday. Just because you want to increase your sales, doesn't mean that you call the same customer each and everyday and bugging them. If someone is not interested and requests you to unlist their contact no from your data you better do that.

A rate cutter service has been automatically activated to my airtel no. [protected]. I was charged rs. 99 for the unwanted offer. The price of the rate cutter is rs. 99 which was deducted from my prepaid balance without my consent. I want to deactivate the rate cutter service and get back my balance of rs. 99. Please help me to get back my rs. 99. I am looking forward to a positive action from airtel on this issue.

Prepaid mobile no. [protected]
On 11/6/18 balance was rs.300/-. From 12th inwards unauthorized spam airtel messages from airtel a$-tfarot deducting every 1-2 hours sms charges from.50 paise to rs.2 totaling to almost rs.10 on an average per return resulting in my balance coming down to 218 and my hard earned money is deducted unauthorized way.

I would request your goodself to kindly look into this and arrange to refund rs.80/- deducted from my airtel prepaid balance from my mobile no. [protected]

Regards

H varadharajan
Mrf ltd poonam chambers dr annie besant road worli mumbai-18

Dear sir
My village area network position very week 2g network also not working please do some thing on my network issue or other wise we all people near my home chang our connection because we all are yours old customer and we all are seafaring on this issue please help us and please reply my complain solution is this

Yours
Rahmani

[protected]

Hi

I have been struggling to get a proper network and data connectivity on my prepaid number [protected].
Multiple complaints lodged and no proper remediation provided.

Area of residence in bangalore : kamakshipalya (Pin 560079)- here too i had attempted to notify my problems but they only said they will upgrade towers and networks here but never happened and i gave up my follow ups.

Currently i have been attempting to get my problems in my office area addressed where data and network randomly fluctuate and go blank and switch between no network, 2g and 4 g. (Location of office : mahadevapura pin 560048)

Complaint numbers :
C4gsp[protected]
C4gsp[protected]

I have been told that its an indoor issue and i have no idea to fix my indoors as its an office bang in the main road.
And also they informed me that the back end team has forwarded my query to survey team under #[protected] for which i was told none in the airtel as an organization can provide a time limit or eta on when the required upgrades will be done to improve the reported issues. Which means my problem is unresolved but still the 2 complaints i have lodged are closed.

And also upon speaking to a said hemanth kumar who said he was the supervisor, insisting that he was the last level of escalation available on the phone and i could not escalate further as the issue that was reported to survey has no deadlines and none from the complete organization of airtel can provide me an answer to it.

He mentioned my next level for to lodge a complaint on the airtel website which is useless to me as it only gives faqs of common issues and no option to lodge a complaint for my problems faced.

Airtel as a service provide has failed to address, resolve or provide a resolution to the problems reported.

Please advice on how to go about it.

Thanks
Ullas
[protected]

With due respect I([protected]) and my family are in airtel since a long time... But this time I am dissapionted with airtel ...As previously I had my number in Delhi circle and approx 4 months ago I have ported my number to rajasthan circle... now the best offers provided to me are of delhi circle and are not applicable to my number...even my airtel app is showing that there are no special offers for my number...even *121*1# is also showing that we are unable to process the request... Now please tell what to do...how to apply these offers send to me via sms... sms of offer are attached in attachment section...

-Regards,
Avichal Srivastava
([protected])

I have poted my sim from 3g to 4g and i went to airtel store in jagraon ekta communication regal market jagraon and they took 100 rupees from me to port this sim from 3g to 4g where i got message of free porting my no. Is [protected] and i want my money back or i will case on this ekta communication and i had also told them to give me this sim free but they said that we took 100 from each coustmers and they also told that ask from every shop and i asked from 2 - 3 shops and they told me that 1 took 20 ₹ another 50₹ and last told 30₹ and iwant my money back otherwise i will case on airtel as well as on ekta communication in high court

I have been struggling like hell since friday (22 june'18), i was unable to receive any incoming calls and internet usage, and being a working women and this as my primary number ([protected]) is hindering my work.

I went to nearest airtel customer service center, aecs layout, in front of brookfield mall, bangalore. They checked and told me that the incoming services are inactivated and activated the same, it still did not work so they advised to take a new sim card instead, which they activated on the spot.

Even after changing the sim card, i was unable to receive incoming or internet.
I went again to the same service center and your employee named keshav, lokesh and team behaved like hooligans and refused to take the request, for which i have a video, later on which resulted in my number deactivation and when i asked, will you check whats the issue, they said we will only resolve the issue if we will delete the video.

I dont think that they have any rights to deactivate my number.

This is not the first time i am facing issues with my airtel number. Last time also, 3 months back i chased airtel for 1 month to get the things in place.

I hope this will be taken on priority and reasonable actions are taken on time.

Now i don't have access to my number, its deactivated. Earlier ateast outgoings were possible after i have the video i error oncall that my doesnot exist

I recharged my vodafone no. Which is ported from airtel of amount rs249, by mistake operator is wrongly selected and the no. Got recharged but i got 0 balance since the is vodafone. So i request u to kindly return the amount to my paytm wallet.

Details of recharge
1. Order id-[protected]
2. Operator reference no-[protected] on 14 jun 18 at 1035 am

Paytm no. [protected]

I have air tel post paid connection with add on card, both are rs 999 yearly packages, one is due in april payable in may and other is due in september payable in october. Both i renewed on due dates. But in may 18 bill, again i was billed with rs 999+999 for both the numbers. On constant persuasion and with agony explaining to each of the calls received for the last 20 days i fed with this type explanations. At last they have with drawn only 999 for one main number and for add on number which is due only in september 18 it is still not withdrawn. I am fed up with this type of billing and explanations. Pl do the needful.
'
A a narasimha murthy [protected]