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K
Kuldeep.gupta
from Hajipur, Punjab
Jul 23, 2018
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Address: Ludhiana, Punjab, 141013
Website: www.airtel.in

Dear sir myself kuldeep gupta from ludhiana, punjab my contact number is [protected] which is now postpaid connection of airtel. I am using this in airtel postpaid from 17 july 2017. This ia a normal number. But company said this is vanity number and in this month bill generated as vanity number bill amount 12107 rupees (Twelve thousand one hundred seven rupees)
Regarding this bill i did complaint many time to airtel customer care and office but not solve my problem till date
And they close my all outgoing, internet services and massege service from 15th july 2018
So please solve my complaint regarding false bill generated by airtel
Airtel customer support has been notified about the posted complaint.
Jul 24, 2018
Updated by Kuldeep.gupta DEAR sir i am Kuldeep Gupta complaint about my Number [protected]. Sir in this number vanity charges are generated without any information to me and i didn't activate vanity plan. This is generated by your billing department thereself. In July month i requested for port because of bad network and internet services. Your executive calls me back and give me cheap plan of 349 with 100 rupees rental discount. My bill comes 12107 in the details of Bill there is vanity charges. I complaint about this many times from 7 july 2018. but my issue doesn't resolve till date. Please solve my issue. And activate my number [protected]
Jul 24, 2018
Updated by Kuldeep.gupta Consumer complaints logo
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Mobile Service ProvidersAirtel complaint for wrong bill
Airtel — complaint for wrong bill

1 Review
Kuldeep.gupta on Jul 23, 2018
Mark as Resolved
Phone/Mobile Number: [protected]

Dear Sir myself Kuldeep Gupta from Ludhiana, Punjab my contact number is [protected] which is now postpaid connection of Airtel. I am using this in Airtel postpaid from 17 July 2017. This ia a normal number. But Company said this is Vanity number and in this month Bill generated as vanity number bill amount 12107 rupees (twelve thousand one hundred seven rupees). this vanity plan is activated by airtel center themselves. I didn't activated this.
Regarding this bill i did complaint many time to Airtel customer care and office but not solve my problem till date
And they close my all outgoing, internet services and massege service from 15th july 2018
So please solve my complaint regarding false bill generated by airtel
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    T
    tthiagaraj
    from Gurgaon, Haryana
    Jul 23, 2018
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    Address: 600059
    Website: www.airtel.in

    I was not happy with vodafone and decided to port my number to airtel, i also paid upfront for my package. This was done at badra communication, 253 gst road, chrompet, chennai 44 cash receipt no 11491 dt 13.07.18 for rs 495/-.

    On the day of actual porting 19th and later on 20th when i kept calling them over phone to activate there was no response.

    When i went in person the senior most person sitting in the shop was very rude and said that they will not pick the phone if there is a customer in front of them.
    Fair enough but how many times i should call. Cant they call back when there is a call recd by them so many times for 2 days.

    Arude welcome to airtel.
    Airtel customer support has been notified about the posted complaint.
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      D
      Diwa Baskar
      from Chennai, Tamil Nadu
      Jul 23, 2018
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      Address: Chennai, Tamil Nadu, 6000026
      Website: www.airtel.in

      Very very worst airtel.. No 1 fraud company.. Am order google pixel 2 from july 7 mrg 8.38. Still now am didn't get any response from airtel.. My complaint still open from july 13 onwards to still july 23rd.. Am going to give complaint about my order.. Am called to airtel floor manger four times there saying simple answer u will get by within two days but am waiting more than 10 days... Fraud company
      Airtel customer support has been notified about the posted complaint.
      View replies
      Sir I recharge mobile no. [protected] rs 99 but did not get balance through true balance so I request you to please help me
      My eMail---- harshit.[protected]@gmail.com and please contact [protected]
      Reply
      Sir please help to get my upc code.

      this mobile no[protected] and sim no[protected] and please let know my upc code to replace my simcard and get new sim.

      I to replace with this sim no[protected]U
      and IMSI [protected]

      And renew with these mobile nos[protected]
      Reply
      Earlier I have used airtel for the same this time i am been forced to file a complaint because the speed is soo poor it's in 3-4 kbps.
      Reply
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        H
        Hkrajoria
        from Kota, Rajasthan
        Jul 23, 2018
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        I had recharge my mobile no [protected] on 3rd may 2018 with rs 50.00 it was already had some balance of around rs.20. After recharge i had shut down the mobile phone device till now. Today on 23rd july 2018 when i checked the balance it is showing rs 7.77 only. What a great service? Do they charge for switching off the mobile. When contacted on customer care service at 198 a lady answered "we can tell on the problems when recharge done with in 72 hrs" and disconnected the phone. Although i dont use this number regularly but i recharged it for emergency and to keep number running. But it seems they have started to cover their loss incurred after jio entry by such tactics. Now i will not recharge it. Let it close. - h k sharma
        Airtel customer support has been notified about the posted complaint.
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        Mene airtel sim [protected] ka 1730 rs bill pay kar diya he plz sir meri request he vo sim mere paas he jo filaal bund he usey activate kardo

        Gurmeet singh
        Reply
        nauty meet's reply, Jul 20, 2018
        Plz sir its urgent
        My Airtel number that was on international roaming lost my entire balance of 1600 the phone was locked but it dialled 112 emergency number
        Reply
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          D
          Djmohit Sounds
          from Mumbai, Maharashtra
          Jul 23, 2018
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          Address: 421004
          Website: Airtel

          First of all, i'd like to put this to your notice, that airtel has been playing with it's customer by simply activating services without the notice of the customer. Sadly for the past few days, a service called icon service has been deducting my balance. I tried every possible way to stop this service, however airtel is not giving me any option to stop this service.
          Please look into this matter.
          Airtel customer support has been notified about the posted complaint.
          View replies
          Network problem
          Reply
          Rajan Star test Video's reply, Jul 18, 2018
          Hamara network not pakar Raha hai
          I faced error code 6 on my TV are today I recharged my Airtel Digital TV but not resuming myservices I turned on dish 2 hours but not resuming services please resolve this issue
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            R
            RUPRA AUTOMOBILE
            from Bhagalpur, Bihar
            Jul 25, 2018
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            Address: Bhagalpur, Bihar, 813210

            We have to inform you that we have ten connections ([protected], 32, 34...)under CUG. But we are facing lot of problem regarding network last one (1) year .

            We have already lounged so many complaints regarding network. But the problem is as it is. All the time your Technical team solve it only for two or three days and after three days problem is same .No one solve our problem.

            I think airtel is one of the most worst mobile networks company in our area and also you have no any trained technical person, who solve our problem

            Please confirm us whether our network problem solve or not
            Airtel customer support has been notified about the posted complaint.
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              N
              NamitaP
              from Pune, Maharashtra
              Jul 23, 2018
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              Address: 400081
              Website: airtel.in

              I have a plan of 20 GB data and balance of the month gets carry forward to next month. My balance at the start of Jul month was 38 GB and I have hardly used 2 GB of data and now the balance is showing 19.94 GB, which is incorrect. Where is the last month's balance?
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                S
                Sebashish
                from Bengaluru, Karnataka
                Jul 22, 2018
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                Address: Bangalore, Karnataka, 560066

                This network is so ### that for an otp you have to go outside of your house. You can't talk inside your house. If you want to talk walk for 500 meters to get the network. Forget the 4g. There is no G at all. Worst airtel with a poor management which can be seen while entering to this side. Below 30% customer satisfaction rate. What a performance by BHARTI enterprises and Bharti Mittal. #worstAirtel #[censored]Airtel #poorBhartiEnterprises
                Airtel customer support has been notified about the posted complaint.
                Jul 22, 2018
                Updated by Sebashish                 They are playing with you. I appeal to everyone stop using airtel network and other products of airtel. I recharge each month free pack. But full of money goes to there account and I don't even get a chance to talk for 1 hr per month. How bad it is you guys can imagine. Not even an hour per month I can talk. Because there is no network in most places of Bangalore. There is no internet services in most places of Bangalore. You can't be able to see 4g internet on your mobile. Nonsense useless network and company. 😤😡
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                  S
                  sanjeev_mimit
                  from New Delhi, Delhi
                  Jul 22, 2018
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                  Address: 122001

                  I am not getting internet service on my airtel mobile connection at all at my residence in sector 47 gurgaon since last 2 months. I have already registered my complaint but airtel did not provide any resolution and when i called them after 10 days they said they will look into it and not sure how much time it will take. When i asked them any tentative date they said it may take 1 week or 1 month too. On my request their representative visited my place any took all the technical details on hi equipment and said even he is not sure if someone will resolve it or it may take forever too. I did tweet too for the issue and got a message from airtel person to call customer care which i already did long back.

                  My question is, if they are charging me full money since last 2 months then why i am not getting the expected service.
                  Airtel customer support has been notified about the posted complaint.
                  Jul 24, 2018
                  Updated by sanjeev_mimit                   FYI, I and many of other people have already made many complaints many times to customer support and as per so called customer support they do not know when this issue will be resolved. If this is the resolution you guys provide on your forum by forwarding complaints to the people who cause the problem then it would be better if you scrap this forum. Utter useless !
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                    J
                    Joban Joy
                    Jul 24, 2018
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                    Address: 682312

                    My wife Airtel sim is not working, some time i can use internet but outgoing and incoming i can't get.sim said to have been switched off or out of coverage area. since yesterday.Since yesterday, She have missed so many Urgent calls.I hope this will get you will find solution soon.

                    [protected]
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                      S
                      Saudamini1967
                      from Bhubaneshwar, Odisha
                      Jul 22, 2018
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                      Address: Puri, Odisha, 752104

                      My airtel set up box doesn't get any current supply. Even after i switch on the power supply, the set up box doesn't get turned on. So, the box doesn't start. And hence, there is no connection to the tv. This issues persists since 15 days and the the customer care people are not helping. They haven't come for repairing even after repeatedly asking them.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        srinivaspotharaj
                        from Chennai, Tamil Nadu
                        Jul 22, 2018
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                        Address: Chennai, Tamil Nadu, 600097

                        My name is srinivas and i am airtel customer since more than 10 yrs (Too bad). I had a problem sending sms (Outgoing only) and not a single network engineer at airtel customer care is able to solve it since 4 months. I think airtel doesn't care about their customers anymore except takes their money month over month promptly. Stop showing ads about no 1 data/network provider and start addressing customer care issues. Hope some one bothers to respond

                        Regards,
                        Srinivas p
                        Airtel customer support has been notified about the posted complaint.
                        Jul 22, 2018
                        Updated by srinivaspotharaj                         Ph# [protected]
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                          S
                          Srumita Narzary
                          from Vadodara, Gujarat
                          Jul 22, 2018
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                          Address: Vadodara, Gujarat, 390009

                          I had taken international roaming of rs 149 as per which 1gb 3g/4g data was included for 28 days. However i have been charged rs 649 for every single day. Please clarify as 12, 940.79 bill even when i am on international roaming is not making any sense to me.

                          If the package was for 149 why i am charged 649 every day?

                          Regards,
                          Srumita narzary
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            akash91
                            from Jaipur, Rajasthan
                            Jul 22, 2018
                            Resolved
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                            Resolved

                            I took data plan "29 inr for 150mb 30days" a month ago.
                            Yesterday i got message that my plan renew automatic and 29 inr deducted from my account.
                            This happen without my consent. This morning same thing happen again.
                            So finally i got 300mb for 58 inr 30 days.
                            When i took that plan it's nowhere mention that it is auto renew every month.
                            I call customer care they give me a no. *129*000# to deactivate this auto-renewal but refuse to give me refund.
                            The thing is airtel deducted my balance without my concern at all.
                            All i got a message that my balance deducted.
                            I want airtel deactivate data plan 29 inr two time (Total 58 inr) and refund me the same immediately into my main account.
                            Jul 23, 2018
                            Complaint marked as Resolved 
                            i receive call from airtel customer care and got refund. (i also mail the same thing to them) PS- they said that all airtel data pack auto renew at last date(though it's nowhere mention & that's the whole point) so if anyone reading this when you activate airtel data pack use *129*000# to deactivate data pack auto renewal. this auto renewal can't be found on *121# (start/stop a service) -(mail address i found on their official website.) thanks guy you are the best :)
                            Airtel customer support has been notified about the posted complaint.
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                            i receive call from airtel customer care and got refund.

                            (i also mail the same thing to them)

                            PS- they said that all airtel data pack auto renew at last date(though it's nowhere mention & that's the whole point) so if anyone reading this when you activate airtel data pack use *129*000# to deactivate data pack auto renewal.

                            thanks guy you are the best :)
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                              S
                              Santhosam Chidambaram
                              Jul 22, 2018
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                              My mobile number [protected]
                              My number is not working since yesterday. It is my primary number to all banking transactions.Kindly do the needful to reactivate ASAP and i am ready to pay if charges applicable.It will be very helpful for me. As i am in aboard i can't visit any airtel outlet. Kindly reactivate number.
                              . i can't register my mail ID because i am not able to get OTP.
                              I am not able to contact any costumer cate with airtel number.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                anupam samantaray
                                from Dhaka, Bihar
                                Jul 22, 2018
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                                Sir mere area me airte ka network nahi rahata hai jise ki sabhi ko paresani hoti hai aapse mera request hai ki aap mera area me tower lagwaye approximetly 5 years se networking problem hai jo ki calling aur net dono me paresani hoti hai hamne aapke nearest retailer se bahut bar milla to usne hame sahi jankari nahi di and last i am requested to you please check our locality and help me for good networking
                                Airtel customer support has been notified about the posted complaint.
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                                  R
                                  Rajiv Ahluwalia
                                  from Delhi, Delhi
                                  Jul 22, 2018
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                                  Address: New Delhi, Delhi

                                  I had lodged a complaint with Airtel on 11th July 2018 on the issue of nil / poor signal at my residence . My complaint was acknowledged vide reference number 86394562 and assured that the issue would be resolved within 3 days . Regret that till date no one has bothered to contact me . The signal strength remains very poor and I have to go out of my house to make or receive calls .
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    anand1002
                                    from Bengaluru, Karnataka
                                    Jul 22, 2018
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                                    Address: 560078
                                    Website: airtel.in

                                    Hi
                                    i'm P R VENKATESH. when i was living in Raichur, I had purchased an Airtel sim with a number [protected] and was actively using it till 2010 or so. But in 2010 Airtel relationship center office frustrated me for over 6 months over address proof id proof inspite of submitting same physically to the office. when they didnt heed my request to activate my pre-paid connection, i was so fed up and just purchased a new sim.

                                    But surprisingly airtel has allotted a number purchased in my name to someone from karnataka. I feel being cheated by this organisation .

                                    I have purchased a new sim reliance sim [protected]. I want an explanation from Airtel for allotting my mobile sim number to someone else. if the same number is cancelled and allotted to me, even now im willing to accept it. otherwise I wish to drag Airtel company to court seeking compensation for making me suffer all these days by cancelling allotted phone number to me.
                                    Airtel customer support has been notified about the posted complaint.
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                                      H
                                      Hitesh Goenka
                                      from Kolkata, West Bengal
                                      Jul 22, 2018
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                                      Address: Kolkata, West Bengal, 700156

                                      My number is [protected].

                                      I am not able to send SMS for three weeks.

                                      I complained but got no solution from customer care.

                                      Please look into this and solve the issue.

                                      I tried restarting my mobile device. But didn't help.

                                      I updated the messaging app on my mobile. It didn't help as well.

                                      I tried messaging to different numbers. But the problem persists.
                                      Airtel customer support has been notified about the posted complaint.
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                                        R
                                        Rajesh Rajesh Mahanti
                                        from Jasidih, Jharkhand
                                        Jul 22, 2018
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                                        Address: West Singhbhum, Jharkhand, 833201

                                        Airtel is a ### ### fraud network. its a fraudulent company providing 2G service on the name of 4G. its a traitor lier company with ### intentions to lure us to pay for what they are not providing. they are telling big big lies on tv advertisements about there garbage fraud company. they are useless all over indian useless garbage network. it must get suspended and atleast get ban in jharkhand region for providing garbage fraud ### service. i request TRAI and jharkhand government to please ban airtel in jharkhand because it is useless garbage and fraud company. they are not providing 4G service rather taking money of 4G. all garbage services must get trashed out by ban. Airtel deserves to be flushed out for providing garbage poor service and taking the price of high speed. i really request every indian to never ever switch to airtel ### fraudulent service. they are ### money suckers vampires they never care about there ### poor service rather only money. they are taking money from every indian as a fraud organization by providing us useless garbage ### service. we must switch to other high speed telecom network rather then this ### fraud traitor of this country.
                                        Airtel customer support has been notified about the posted complaint.
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