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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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P
Purba banerjee
from Ranaghat, West Bengal
Jun 16, 2018
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I have broken my airtel postpaid sim... Since i dont want to use... I have broken my sim 2years ago... But airtel company gave the connection with same number to someone else who is contantly disturbing me by phone calls even he also uses it in social sites... He is harassing me repeatedly.. His number is [protected]... So i want to complaint against it... Please stop giving the used number to anyone else...
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    K
    Kartikey Jani
    from Bengaluru, Karnataka
    Jun 16, 2018
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    Address: 560048

    First of all, i paid for all inclusive package for a year, which guarantees all hd channels. When i didn't get a particular hd channel (288) despite of paying for it, i raised service request[protected], which got closed down without my confirmation. When i asked customer care to reopen the same request, i was told its not possible, and they have to open a fresh one. This is usual tactic to avoid flagging of tickets, which takes longer resolution time. It is not the problem i have faced first time with airtel.
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      R
      Rajiv Ranjan Sunil Singh
      from Jetpur, Gujarat
      Jun 16, 2018
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      Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli
      Website: www.airtel.in

      Worst experience in my life as an airtel customer.
      I had linked my bank account with the airtel no.: [protected] by the virtue of which i receive all my important calls on this number but the airtel network is not arranging my call to many helpline numbers one of them is dena bank tollfree helpline number : [protected]
      And also emergency helpline number : 104
      I couldn't understand such a problem because i abled to call these numbers with idea network. Airtel services have the boundation of minimum 90 days for porting to another service provider then why don't they have such a boundation in which they must resolve the problem of their customers. So i would request for an immediate response to my problem.
      Airtel customer support has been notified about the posted complaint.
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        M
        MansiShukla
        from Kanpur, Uttar Pradesh
        Jun 16, 2018
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        Address: Shahjahanpur, Uttar Pradesh, 242001
        Website: Airtel.in/digitaltv

        Samsung is giving built in airtel set top box in its smart tv but there is no proper service provided by airtel. They are unable to provide airtel digital tv connection even after 03 days of installation of tv. Without the airtel connection, the tv is useless. It's really disappointing. I contacted airtel right after the installation of the tv and was told that i will get the connection by the next day but even after several emails there is no proper response from airtel.
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          G
          Ghapp
          from Indore, Madhya Pradesh
          Jun 16, 2018
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          Address: Bathinda, Punjab, 151001

          I got my sim card no [protected] damaged and visited your outlet at mall road to get it replaced. But i am really very sorry to see the working of your staff perhaps one of worst i have ever encountered throughout my life. They not only talked in a rude manner but refused to get the sim card replaced.in contrast to that i visited your outlet at tripuri area patiala punjab and they solved my problem within half an hour in a highly graceful manner.in the corporate sector the kind of bad working at bathinda in absolutely not tolerated. It was also surprising that when i told your staff that i am going to to complaint regarding this they laughed at this. I hope that company will look into the matter and for early response.
          Airtel customer support has been notified about the posted complaint.
          Jun 16, 2018
          Updated by Ghapp
          Outlet at Mall Road Bathinda 151001
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            K
            Kushagra Ahuja
            from Indore, Madhya Pradesh
            Jun 16, 2018
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            Address: 454001

            A certain months ago i bought a airtel broadband connection.in the beginning the service is aceeptable but now its service is not good as much as required. The landline do not work and wifi also not worked properly. It create many problems in my business organisation process and directly affect my goodwill. So it is a humble request please tak quickly action regarding this

            Thank you
            Kushagra ahuja
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              A
              Adithyan TR
              from Ferokh, Kerala
              Jun 16, 2018
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              Address: 679322

              Message came that your porting was successful but no in coming calls or messages from other users are not coming. Outgoing calls are coming and message is being set data is working properly but no incoming calls.
              When some one calls me it is saying that "the number you have called is note valid please check the number dialed"

              Please resolve this problem as soon as possible
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                D
                Deepank Kapoor
                from Khed, Maharashtra
                Jun 16, 2018
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                Address: Pune, Maharashtra, 411057

                Hi,

                We have requested a reinstallation concern against customer id : [protected] on 2nd june[protected] where in till 13th nobody responded. I used to have a call daily with the customer care where in they simply make fake promises eveytime that our engineer will be coming sooner however, nobody ever visited. Somehow one of the engineer named nikhil (Wakad, pune) came and after all examination said we have to change our cable wire with the help of electrician and he will come again to connect the setup once done, we agreed and made the changes which later on identified as nevereve needed. We had to pay extra (600/-) just because of him to electrician along with his fees of 500/- and now whenever we call him, don't get any response. Its been 15 days now our tv connection is off. And now when i called customercare this morning got to know they have closed the old request raised without any notification and created a new one[protected] which i have to followup again and again and again for. Deeply disappointed, never heard of or saw this class of services. No engineer picks up the call, worst service ever.

                Thanks & regards,
                Deepank kapoor ([protected])
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                  C
                  Cherlopalli Jayasimha
                  from Bengaluru, Karnataka
                  Jun 16, 2018
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                  Address: 560066

                  Hi From yesterday Airtel Sim showing No service. Recently from Andhra Pradesh to Karnataka i have shifted. so i have submitted documents last Saturday i.e.9 th June 2018 from circle change till now no update regarding number port. I called customer care and they are saying u number is still Andhra circle, we cannot pull any details.
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                    N
                    Narendra Chinna
                    from Hyderabad, Telangana
                    Jun 16, 2018
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                    I have recharged my airtel number from my airtel app yesterday with 399 they gave discount and 359 was paid from my bank to my airtel but the recharge was unsuccessful, still my money was not refunded to me. When i call customer service they are saying it will take about 7-10days, then what the hell is happening with this my airtel app it was disgusting! So many payment apps are refunding with in minutes, but this app taking 7days, again the recharge history in the app was showing nothing!! Waste of time & money!
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                      Vignesh6464
                      from Chennai, Tamil Nadu
                      Jun 16, 2018
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                      Address: Vellore, Tamil Nadu, 632001

                      I have downloaded some 300 mb videos with previous day data usage limit i. E on 14.06.18 around 23.50, but along with 300mb previous day data excess 300 mb data consumed from next day data limit. We guys are keeping trust on airtel but this kinds of disgusting activities from trusted airtel provider makes very much uncomfortable. I have attached a photo showing that at 12.01 am data consumed is 330 mb. How is this possible?. I need an explanation for that extra data consumption from bharathi airtel. Kindly provide it as soon as possible.
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                        surendrayadav1979
                        from Karimganj, Assam
                        Jun 15, 2018
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                        I surendra yadav inhibitant of bidyanagar tea estate post office - bidyanagar district - karimganj, assam pin 788734 would like to inform wirh very regret that i made a complainr on 31st may 2018 regarding airtel 4g network issue. But till date no step has been taken from bharti airtel. Now the network iaaue is at its pick. Becauae earliar though network showed 4g network but speed was like 2g. Presently the network shows 4g connection but speesd is totally nil since 13th june, 2018. Being a airtel customer, i expected prompt step after my complaint dated 31st may, 2018. But all in vain. As such once again i intended to bring to light such fraudulant service by the company. We regularly recharge for combo packa and company cheats us. Bdy nr 1 airtel tower at bidyanagar is always neglected towards maintenance owing to its errection at rural area.
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                          A
                          alphawizard
                          from Siwan, Bihar
                          Jun 15, 2018
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                          Address: 811112

                          I tried to recharge my airtel no. [protected] with ₹399 pack using myairtel app through my bhim upi [protected]@upi..Money transaction was completed but the recharge was not completed and there was a confirmation regarding failure of recharge but ₹399 is deducted from my bank account.
                          Please resolve the situation.
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                            B
                            Bhashkar Tiwary
                            from New Delhi, Delhi
                            Jun 15, 2018
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                            Address: Gurgaon, Haryana, 122001
                            Website: a

                            Hi,

                            I have been trying to deactivate my post paid connection account. The number is [protected].
                            I keep on paying bills. Though the account has been deactivated yet the bill keeps on coming.
                            Worst part is that the set of people employed to make calls are abusive and they get down to misbehaving.
                            I wonder is this the customer service airtel provides.
                            How can a customer executive isbehave? Aren't there any monitoring of calls?
                            This was least expected from a brand which boasts of a service. Airtel has been continuously degrading in all front be it connectivity, network speed and the customer services.
                            Airtel customer support has been notified about the posted complaint.
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                              G
                              garimella.jay
                              from Warangal, Telangana
                              Jun 15, 2018
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                              Address: 530029

                              Dear sir/ mam
                              This is for your information i am using airtel postpaid connection from last two years. I had some due with the connection. Some of your executive contacted me and he reminded for outstanding. That time my outstanding 1400 change. N he said he will waved off the hidden charges and he said pay to rs.1045/- immediately i paid 1000/- on 8th of this month then out going got released again the same same day midnight sim got suspended. I call back to the same person who spoke to me, mr. Shiva ([protected]) again sim got activated, then again on 10th sim suspended till now it was not activated. My contact number of airtel is [protected], n my alternate number is [protected]. When ever i call to him he is telling something nonsense. Now my present outstanding is this month 30th due date. How sim will get suspended need clarity. Please reply me on my alternate number or garimella. [protected]@gmail.com looking for your faster reply.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Ayush Bhaskar
                                from Hyderabad, Telangana
                                Jun 15, 2018
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                                I activated a plan for call rate 1p/sec (Airtel). But plan not worked then i call customer care then he said your phone in roaming so plan can't work.
                                Then i ask for any other way so i can use my main account balance (94). Operator said that if your account balance is 99 or above he can activate 99 rs plan from main balance.
                                But when i recharge my balance to 100 and call back to customer care then he/she refused to do so.
                                So, i am very dissatisfied with that type of fraud service by customer care (Airtel).
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  anil02798
                                  Jun 15, 2018
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                                  new airtel broadband refund

                                  Address: New Delhi, Delhi, 110034

                                  Dear sir/ ma'am,

                                  I have a complaint regarding my new connection of airtel cif no. 11179420. I apply for a new connection on 17 may 2018 and i paid rs. 5428 one time payment of 6 month of airtel but after 1 month my connection is still pending and because of delay i don't want any connection now, i want my money back, kindly refund my money back....
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                                  gunjan_g09
                                  from Gurgaon, Haryana
                                  Jun 15, 2018
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                                  Website: www.airtel.in/prepaid-recharge

                                  Hello,
                                  I attempted to recharge my prepaid airtel no. +91 [protected] on 14 jun, 2018. I selected the rs.249 package and paid twice (I wanted to recharge twice for a balance of rs.498). I received 2 messages in which the txn ids and recharge amount were mentioned. It was written that the recharge had been initiated. A day has passed, still my balance is rs. 0 and 1 paise (I used 121 i. E the customer care number to get an sms containing the details of my account balance). I request you to recharge my account balance or initiate a refund for the 2 transactions of rs.249 each, at the earliest.

                                  My email id: gunjan. [protected]@gmail.com
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                                    M
                                    mkag
                                    from Chennai, Tamil Nadu
                                    Jun 15, 2018
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                                    Hello,

                                    Sub: value added services activated without any request

                                    Today all of the sudden rs 35/- deducted without any request for some namkeenpack. I don't even have an idea what is this vas and never requested any such service today or even in past 10+ years. I called customer care but they are saying we can only deactivate the service. But they should understand when customer is calling them with 5 min of such message, how he can request any such bakwas service.

                                    This is totally fraud.

                                    Regards,
                                    Manish
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                                      dp543
                                      from Jharsuguda, Odisha
                                      Jun 15, 2018
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                                      Address: Jharsuguda, Odisha, 768234

                                      Please change the mobile number because i have lost my mobile. My last mobile number was [protected] and my new airtel mobile number is [protected]. So you are requested to change my register airtel mobile number to [protected] instead of [protected] for further communication and send relevant massages to my new mobile number [protected]. So please register my new airtel mobile number[protected]
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