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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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M
mehraricha99
from Gurgaon, Haryana
Jul 16, 2018
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Respected sir/Madam

I don't how Airtel claims to say Best network provider.We are facing no network at our home since last 2 years. Airtel is charging us for their service but in return no service is provided.

I am in conversation with Airtel over mail chain since last year but no solution have been given yet.Every time they say we are working on your problem but till date no resolution have been given not even a temporary solution.The network issue is irrespective of postpaid or prepaid connection.

We can't receive/dail calls while we are at home, we need to go out of the house to get the network.We are 7 users of Airtel and all o[censored]s are facing this issue.If someone enters are home and that person is also an Airtel user then their network also goes away.

Kindly look into this.
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    Sandeep4airtel
    from Bhogpur, Punjab
    Jul 16, 2018
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    Address: Chandigarh, Punjab, 160039

    I have been using my mobile number [protected] for past 12 years plus. I recently was out of station for 8 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my 10 years old number was allocated to some one else. After this long service i did not expect airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks & regards, Sandeep
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      M
      mg9702
      from Noida, Uttar Pradesh
      Jul 16, 2018
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      Address: New Delhi, Delhi, 110053

      Dear sir
      I am Your Customer in airtel bharti but Your service in not properly
      4g network i am very upset in your service your service is very very poor i am calling in your customer care but not response in my complaint your 4G service is not worked you give a add TV nice airtel but how i am facing problem very poor service i am live in delhi maujpur 110053 mukesh gupta this area is not airtel tower not calling not net pls solve my problem i hope you accation immediately in my complaint otherwise your are ready in court i am case in your company airtel

      Thank's & Regard
      Mukesh Gupta
      [protected]
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        B
        bluecomb
        Jul 16, 2018
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        I'm unable to send the Porting request from my Airtel number. I have been trying to port out of this network from the last month but all messages I'm trying to send to 1900 are not sent, whereas other SMS are going fine. I have talked to the customer service from friend's number (there is no option provided by IVR when trying 121 and 198 from my number) they suggested me to update the messaging center number and restarting will solve my issue. I have tried but no luck.
        I have tried to change the SIM to other phone but still getting an error while sending a message to 1900.
        Please help.

        My Airtel Number: [protected]
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          S
          Sattaru dharma teja
          from Bengaluru, Karnataka
          Jul 16, 2018
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          Address: 560037

          I am using airtel postpaid connection, there is a lot of network issues now a days, the Internet shows 4g but the speed is less than 2g.This is very frustrating to tell that YouTube homepage is taking nearly 2 min to load completely. I have been facing this issue from a week and I am planning to port to JIO if this is unresolved. Please resolve this asap. This is my number : [protected]
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            S
            saidireddy234
            Jul 16, 2018
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            Address: 600042
            Website: airtel

            Myself Saidi Reddy.

            I have used a airtel number -- [protected] in chennai.

            Now i lost mobile and it was misusing by others.

            I tried blocking several times but some one fraud with the help of my address proof keep unlocking and making use of it.

            I requested several times to block my number to avoid further misuse.

            But still the number is using by others and airtel customer care not validating address verification at the time o[censored]nblocking.

            please mail me on janga.[protected]@gmail.com for any solutuins
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              M
              Moxit
              from Jamnagar, Gujarat
              Jul 16, 2018
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              Address: Bhavnagar, Gujarat, 364001

              Many time i registered a complain releted internet service is very slow nd I can't use not properly but no one can give exact solution slove my problem fast because i am pay the money so why i am facing this type of problem if the company give not satisfy my so they can give me refund i don't want to take this type of problem my number is [protected]
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                M
                marina monteiro
                Jul 16, 2018
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                Address: North Goa, Goa, 403515

                My phone number as well as my sister's number were debited for unwanted value added services. Every week they were debiting Rs 35/- from my account and as it is an additional number which I do not use daily I was not aware of it.When I wanted to make a call I got a message saying there was a was in negative balance because of this weekly deduction.The same thing happened to my sister's number but her deduction was just once.
                .Since my sister and myself have been put through unnecessary stress we should be compensated for the same.
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                  V
                  Vijay wisdom
                  from Tirupati, Andhra Pradesh
                  Jul 16, 2018
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                  Address: 620019
                  Website: www.airtel.in

                  I am using a Mi note 5 device & the data is very low & dead slow, lets forget about the Images & videos, cannot even load a simple page in the browser.
                  the speed is always below 1Kbps. and when I come out to the highway it is around 200-300Kbps.

                  I called the customer service many times & also visited the local airtel showroom (Kailash Nagar, Trichy), all the do is reset the APN config & reply everything will be ok. But am not even load a single page once I go back to my residence area.
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    Pritish Ranjan
                    from Bengaluru, Karnataka
                    Jul 16, 2018
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                    Address: Kolkata, West Bengal, 700091

                    I have faced multiple network issues with Airtel, but the resolution and the customer service response is very poor and shameless.
                    They claim to be the best network while in just 3 months I am fed up with them and want to move out of Airtel and back to Vodafone. But the problem is the outgoing messages are not working for me so I can’t send PORT request to 1900.
                    Airtel customer support has been notified about the posted complaint.
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                      Viku3391
                      from Dimapur, Assam
                      Jul 16, 2018
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                      Address: 841417

                      Sir, you r not expected to bestow us worst network connection instead of paying a lot of money as well as in form of extortion, we all are fed up with this critical situation, it is hard to say that we possess a phone without coverage among thesaurus of problem, we are being exploited by this service in the guise of a devil, do ur best and prove yourself really a user listener and resolve this issue asap.
                      841417
                      Durgauli, Chahiya
                      Mashtak, Saran
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                        S
                        Suranjan90
                        from Jalpaiguri, West Bengal
                        Jul 16, 2018
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                        I have an Airtel postpaid corporate SIM. Despite being given a NOC by my organization to change ownership name from company to self, service provider is not cooperating. I have submitted all the necessary documents twice. It is being rejected every time without proper clarification from their end.

                        Ph no : [protected]
                        Name : Suranjan Das
                        Company : Ntpc Ltd.
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                          Sainidhruvraj
                          from Coimbatore, Tamil Nadu
                          Jul 16, 2018
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan, 302013

                          I am Airtel user using Tamil Nadu Airtel SIM card. Now I am in Rajasthan trying to get code.sent msg for code but no response.i call them they are saying sir we can't do anything u have to go to Tamil Nadu to get port code...now am posted to Srinagar can't go for port code only plz help.i call them 3-4 times first time they told we haven't any option I am transferring my call to supervisor but after some time call disconnected then again saying you are in roaming so you have to go to Tamil Nadu for upc
                          Jul 16, 2018
                          Complaint marked as Resolved 
                          One of their guy told me sir...we can't do anything as you are in roaming...other guy told me you have to go to Airtel store...one guy told me try with your friends who is available in Tamil Nadu...other guy told me we can't do anything sorry sir...you have to go to Tamil Nadu to get port code but as I have already left Tamil Nadu forever..I can't go spending 6000 RS for upc...so please take care of me.All messages after talked are as...1)Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel 8695361425.Reference no. for your request is CUNRM20716352945. 2)Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 8695361425.Reference no. for your request is QQDSMS0716353176. 3)Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 8695361425.Reference no. for your request is CUNRM20716354626. 4)Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 8695361425.Reference no. for your request is QQDSMS0716355017.
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                            S
                            Shineindia
                            from Raipur, Chhattisgarh
                            Jul 16, 2018
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                            Address: 307515

                            Respected sir i request to you please remove airtel network problem of 4G from my village Jaswantpura because airtel comapny is taking 4G services charges and it is giving us 3G and 2G netwrok services so please remove all trouble of Airtel netwrok from my area and kindly pay attemtion on this matter and escape from fraud of Airtel.it is giving 2G service last 10 month even established 4G network, it's so poor service, I'm waiting for your massage
                            Area-Jaswantpura(jalore) Rajasthan
                            Pin code -307515
                            Airtel customer support has been notified about the posted complaint.
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                              V
                              Vipan Koul
                              from Mumbai, Maharashtra
                              Jul 16, 2018
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                              I got a call from Airtel customer care regarding their new service that I can use, which was I can get a second number plan on a low rate if I have a 499 plan active on my first number. Then they told me about the plan that you can change your plan to 649 and can get 90 gb of data that I can use on both of my numbers. But I didn't like the plan because in 649 I can get 90 gb on my single number then what is the fun in using second number if cannot get extra data or something on my second number and debate went for couple of minutes and then he just said rudely that we don't have any such plan. Then I said ok I want some other plan but in that time he didn't even listen to me and he then put the phone down. Then I called again so that I can ask for any other plan but he didn't talk to me and he put the phone down again. So I think if Airtel customer care are not treating their customers as customers then why do I bother keeping 2 Airtel sims.
                              Airtel customer support has been notified about the posted complaint.
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                                Priyanshu Tyagi
                                from Saidpur, Uttar Pradesh
                                Jul 15, 2018
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                                Address: New Delhi, Delhi

                                This to inform you that my unlimited data plan is not working properly..speed is very slow I just want to say that your executive not interested in resolve the problem... unlimited data plan is just in words ...but we didn't get any satisfied service.. speed is very slow...I also know that no one call us from your side to resolve this matter because erlier I was facing same issue and also complain for the same but still I didn't get any response from your side...this is too much...you people force to us to switch the operator...
                                Airtel customer support has been notified about the posted complaint.
                                Jul 16, 2018
                                Updated by Priyanshu Tyagi
                                Still didn't get any response...
                                Still I didn't get any response from Airtel team and service is so poor day by day..
                                It is the worst network of india

                                It's only say but not to do

                                I am complaining for net problem from Previous 7 month but the service and the work both are fail .

                                When you call at Compliant helpline they only used to say that " sorry for the problem " but not want to solve the problem

                                I live in city and the interesting is that the speed on 4G net speed is 150kbps and in 3G net speed is 50kbps and 2G net don't work ancd when 4G is avilable you can't call to anyone .

                                How much I problem i will count you .

                                I think it's enough .

                                Thank you for the worst service.
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                                  Pratik Vitthalapara
                                  from Ahmedabad, Gujarat
                                  Jul 15, 2018
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                                  Address: Rajkot, Gujarat, 360003

                                  My qname is pratik vitthalapara,
                                  i am practising company secretory in rajkot gujarat.
                                  i have complain regarding cut of balance due to self sms service sending by airtel company at any time and start any valyu added service to cut balance of customer. i have problem that in my mothers celluer number [protected]
                                  which is used of airtel companys sim card.on 13th july 2018 they started vas service and i was awared about that service on 15ty july 2018 at 9:30 p.m. then i called at 198 at customer care and they said that service activate by company sending sms without intimation of customers and when i called at customer care they said that to me we are not be scared from consumer court .
                                  and also they delete balance cutt offs masseges directly to customers mobile phones.my mothers dont know about the balance cutoff. airtel cut of 30 ruppes balance without permission of my mother nd anyone.and when i request him to refund it they was denied for that. if the compnies do whatever he wants than a where common man go?
                                  Airtel customer support has been notified about the posted complaint.
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                                    Gohon
                                    from Khawhai, Mizoram
                                    Jul 15, 2018
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                                    Address: Dimapur, Nagaland, 797103

                                    I have been using 3 postpaid airtel sims and one prepaid sim.earlier it was good but now I m bound to change my network all becoz of bad 3G and 4G network and call drops. Inspite of regular complaints no heed was given from the service provider. I don't know how they claim that they are the fastest network provider. Totally a lie actually. I have been promised that it will get resolved within a week but unfortunately it's been more than 2 months since my last complaint. Jst wanna knw what kind of joke is that
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                                      rajsaga
                                      from Mumbai, Maharashtra
                                      Jul 15, 2018
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                                      Address: Pune, Maharashtra, 411001

                                      Sorry to inform u about ur services very very poor service 20 days connection is not working no body has yet tried for solution but all ur service people have decided to bring ambanis jeo to overtake airtel because they know if they will not solve the issues people will automatic turn to ambanis jeo so this is an just an suggestion how u concerned people will handle this issue depends apon u few years earlear bsnl people were working for reliance mobile now ur airtel people are not giving service for what we r paying we common people are now having lot of options
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                                        Himu17
                                        from Jaipur, Rajasthan
                                        Jul 15, 2018
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                                        Address: Churu, Rajasthan, 331507

                                        I have my internet unlimited pack activated since 2 months and it was working fine..but from past 2 days.. the internet is not working and there is no speed. I can't use it and am unable to do most of my work. Its causing me too much trouble.
                                        Resolve this issue as soon as possible or else I will port my sim to some other operator.
                                        My mobile number - [protected]
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