Airtel Complaints & Reviews

I'm using 4g airtel sim. And for the past 1week i'm not able to make any calls or receive calls or use internet in my area (Near aadhikadu temple kollam kerala). The sim was working fine till last week. But suddenly stopped working showing no network. Sim is working fyn in other locations. No measures taken even after. Couldn't make calls or use internet. And it's really affecting my day to day life. Please do the needful

Dear Sir/Madam,

i Am Ashok Mishra (Proprietor Of kava Financial Services Indore Madhya Pradesh ) Taken An TeleMarker connection From Airtel In 2013 With 50000 rs Deposit Money, in 2018 Airtel Closed My Connection Without intimation, After Connection Not Working I Am Send Mail To airtel Company More Than 50 Times In Last 3 Months Thy Revert Me That We Are Provided This Connection To Some Other Company Now We are unable To Resume The Services .

Kindly Help On The Matter My 50000 Rs Deposited In Airtel For This Number And Also Submitted in Many Banks.


Thanks
Ashok Mishra
[protected]
[protected]

My company name is atff hospitality which is located at 125, xth central mall, next to d mart, mahavir nagar, kandivali west. One of yr airtel executive came from the galary which is near to xth central mall, mahavir nagar and promised us to give landline connection along with internet. He has taken money in advance full six month via cheque and only net connection done and he has also taken rs.1000 in cash for landline. Two weeks got over but no landline is given by him and no connection given by him. We told him that we dont want internet only wants landline but he said to me that internet is free with this. He is not picking up our phone and says do complaint i don't care. We want our full money back. We don't want yr landline and even internet. Please refund our money back to our account. Otherwise i will go to consumer court. His name is omkumar nirmal. When we visit to gallary then they told us we will provide u withing hour. But no person visited to us. Kindly take strong action against them.

Ref number - [protected].
I have been trying to get a postpaid connection of airtel from past 3 days and they just come back with a response that it will be given in next 24 hours which has not happened yet. I wonder how the associates can take such things so lightly. Isn't this a revenue to the company which they are letting go for no reason? Highly demotivated and casual attitude customer care who had no responsibility to help me to get a postpaid connection. On the website, they are promising delivery and activation within 24 hours and i am here waiting for some associate to call me to give a confirmation from past 3 days. I will never approach airtel ever again! Worst service provider ever.

I live in chennai and went to hosur for about one and half month and when i came back to chennai on 12/06/2018 the net became slow it has been three days and the net is still very slow. I tried calling the customer care but i could not even talk to the manager or someone. What shupd o do now? When will my net speed come back to normal? Is there any way to fix the speed of my net?

Hello sir as per my request no /complaint no your company not going to
Take any action regarding network issue and speed from last month on 3
April, when i put my this no on ad on service to get the better
Network (As per your transparent advertisement) but during that day
It works on 3 to four days after in this particular area i am neither
Getting the simple speed network nor to download simple page from web
And also facing the call drop problem. After complaining my previous
Complaint 85211331 the surveyor reach at my home location after he
Said the conclusion about network there is no tower. After not taking
An action on my first complaint then i registered again in airtel
Office sadar bazaar ambala cantt he gave me refrence no 31-[protected]
I got the call from network team but again they didn't work on it, now
From last month i am daily go to cyber cafe to do my usual work and
Because for that i loose my 20 projects of mystery audit survey from
Last month because of the network issue now i am paying for every
Thing but not get the any benefit. Kindly work on this issue don't
Take as a lite.

Dear sir,
I am staying at sheetal heights misrod at my home i am getting phone calling problem and also net data not working while my son is 4g.
Kindly send your representative they will check the problem so that i can get help.
Otherwise i will take another sim card.
My home address is ankit shrivastava
Sheetal heights near win win show room
Hoshangawad road misrod
Pin code 462026
Regards
Ankit
[protected]
[protected]

From 1st june to till date i had internet connection for three days only. Multiple times i have raised the issue but still no solution. The problem with almost everyone in this apartment. The engineers are coming and randomly disconnecting existing connection and giving connection to new customers. The customer care representative only giving false promises.

On 2nd of June 2018 we recharged 2999. This we did after calling the airtel customer care. They said just download the airtel app and follow the procedures . We did exactly what the app showed us. We opted the country Switzerland were we were about to go on 3rd. So just before 24 hours we recharged 2999 for international roaming. When we reached Zurich on 4th the sim did not catch any tower. We were in a lot of trouble as we did not have any other working sim. So we had to purchase another sim over there. Now after coming back we called the customer care and now they say that as this was the first time that the sim was moving out of the country it had to be registered under some ivr or something to which I told them why was this information not given to us before? They had nothing to say on this as they were completely dumb. Really feel sorry for airtel because such monstrous brand swallows we like small customers without a burp. I want a refund (2999) of the amount they had charged for this chaos. Airtel should be banged completely as they are fooling people like us and looting money. Lost faith in airtel completely.

Dear Airtel Customer service,

I have had a Airtel prepaid number since 2006/2007 almost for 10+ years. My last topup was in Dec 2017 and was receiving messages till last month May 2018.

Now my number suddenly not working and when I called, someone attended & said he got it as new number.I am not sure how my number given to someone else when I am actively using it. Please guide me how to get my number back as I have attached that number to my and wife bank accounts and my children school records.

PLEASE HELP. Thank you in advance.

PS: You can contact me replying to this complain, so I can then provide to alternate contact like email address or other contact number. I am not mentioning the contacts here, because this is public forum information.

I am a customer of Airtel. My mobile No. is [protected]. I have been using Airtel since last 5 years. Today an amount of Rs.75/- has been unauthorisedly and unethically deducted from my account on the ground that WHATSMOB has been activated in my Mobile. .. I have not made any request for activation of WHATSMOB.

Please solve the issue & take step for return of my hard earn money.
Thank Q.

AIRTEL WHATSMOB service has been activated automatically on 26/05/2018.This information has got activated without doing anything. This is ridiculous. How could you taken my balance amount without informing. Pls give back my money and deactivate the service. MY MOBILE NUMBER IS[protected].

I have problem with my digitial TV service (Signal problem). I have registered a complaint on 5th of june with airtel. It is been 10 days, they did not fix it. Every day i call the customer care people, and their supervisors promise me that they will surely fix it that particular day. I even mailed the issue to their nodal department, but still there is no action from their side. My registered complaint number is # [protected].

I am a platinum customer and i have paid money for 1 year at a time.Please suggest what can i do?

Good afternoon,
Kindly assist me resolve this issue. I bought data through my stanbic ibtc account from my mtn line [protected] to credit my airtel line [protected] for #1000 but i was debited twice. But still i cant use the data on the phone.
Yes i have not for longtime load any data on this line for about 2year plus. I dont know if that is while your did not credit me. Please i need your assist

Amount debited for unsuccessful recharge
Hello,
I did a top up for my mobile where the amount has been deducted from SBI saving account and recharge was not happened, so kindly refund my money.
I complaint to sbi and airtel no. of times.
SBI confirmed the transaction is successfull so they can not refund the amount .
AIRTEL confirmed that they did not received the amount.
Transaction I'D – IHH1095934
MERCHANT – OXIGEN SERVICES INDIA
Amount : 399 INR topup by sbi netbanking for airtel mobile no. [protected]
Transaction date Feb 28, 2018

Do the needful..

Icon service has been activated without my consent. Message below
ICON service has been activated @ Rs50.0 for 20day(s).Txn ID S[protected], 31Mar18 04:27. Service will be renewed after validity expiry.To use, click http://111.118.179.35/at.icat.lp (data charges apply).To deactivate, call or SMS STOP to 155223. More services?

There is no Netwrk in my airtel number since one week and I have complained so many times bt still my problem hasn't been resolved. As it rains a little there is no Airtel network in our area. This is not my problem it is the problem faced by all Airtel users in my area. On complaining your supervisors tell that this is best service being provided to you we can't provide more than this. If this is the case than I don't want to use airtel Netwrk any more. I am using Airtel since 7 yrs bt this kind o[censored] r going to provide me than I am forced to port my number in another network. Solve my problem as soon as possible otherwise I will have to switch to other Netwrk. This attachment is to show you the Airtel network availability in our area which is nil.

I had deactivated international roaming on my mobile number in nov 2017.
I have acknowledgement from airtel for receiving my request.
But no action was taken in their system on this request. It is a system failure of the company.
In my bill for jan 2018 i have received a bill of over rs 10 lakhs.
Firstly, they did not act on my request for deactivation.
Secondly, their internal warning system failed to alert on the billing limit at any stage before this amount was billed.
Thirdly, they have now disconnected my long-standing number.

I hav got a replacement airtel 4g sim fr my old microsim. As said i Sent new sim number to 121. Got a mesage and i sent 1 to proceed. It says it vl call shortly to confirm. And i got a call in 10 mins. But during the call... it doesnt recognise my choice of pressing 1 to approve. I hav bn trying fr 2 days with no use. I have no option or to change to jio. Getting vexed with airtel customer care. Worst.

I had requested for a new broadband connection and made a payment of rs. 7884/- through airtel's website (www.airtel.in) on 3rd june 2018.
A week after making the payment i got a call from airtel saying the package i was interested in could not be provided to my location.
I asked for refund and provided the transaction id, caf number and my registered phone number. They said the refund will be credited to my account in 7 days. I called them a few days later
To check up on the refund status and the customer care executive said that they are not able to access my profile
And refund process has not even been initiated. They are saying this after 5 days since i asked for refund. Now i dont
Know the status of my payment and they are not even acknowleding that i have made the payment. I even called the
Executive who came to collect the document and he is just asking to talk to customer care. Now i dont know how to get
Back my money. I am providing the details here, if airtel is reading this, please improve your services.

Caf number: 80138786
Transaction id:[protected]