Airtel Complaints & Reviews

I am not getting any network on my phone since last 4 days hence i marked an email to [protected]@airtel.com to assist me better. Later on an executive called me on another number and explained that you need to go to our nearest airtel customer care brance and need to buy a duplicate sim worth rs. 25 by carrying adhar card copy with you. I did the same and service representative from the shop informed me that the sim will be activated within 48 hours as our thumb impression machine is not working overhere. I said okay and the hell it been more than 48 hours and still i am not getting any activity or network on my phone. Again i marked an email to airtel customer care but, still no assistance from them. Even i tried using the same sim in another phone but, no use. This has been really affected to me and really a pathetic customer service from airtel. Nobody has a courtesy to even call me and ask me about the exact issues till now.

Respected sir,

Fr d last three days my clients, friends r calling to me but my phone is showing dem unreachable. Thgh i get d missed call alerts but y my phone is showing unreachable. I checked it frm d another no den also itz showing unreachable.
I hope u can understand my problem. Plz rectify my complaint as soon as possible.

Thanking you.

I have ported my number from vodafone to airtel. But there is no signal in that sim and my old number has stopped already. I got this message from airtel last night that the services have been set. And they asked me to restart the handset. I already did it for million times but still no service is showing on my phone. Please help me out.

My number - +91 [protected]

My airtel number is [protected]. On 07/05/2018 i have recharged with rs.448 for data under unlimited pack of 1.4 gb per day. I received data till 11/06/2018. From 12/06/2018 i cant receive data. I got sms from at - airslf that my package is valid upto 26/07/2018. But in my airtel account it shows that there is no data balance as on date. Kindly instruct airtel to resume service immediately.

We are a resort called the leaf munnar, we have nearly 15 connection, previously we were using idia network and it was nice in all aspects but we face call drops in between as there signel flechuate, as we face this issue we have think about an alternative option and talked to your executive monish who is dealing with your prepaid connection. After condinues request one of your representative came and inspected the signal strength and told us we have full signal strength in outside and inside signal is bit slow, as he promise to have a booster to improve that (Immedietly after porting the connection) we have decided to port the sim, all this procedures were taken long time approximately 3 months. Now we have got the conneciton 2 months back and the signal remain same and our call drop didnt solved.in addetion to that the call were not connecting and it says the numbers are busy were we wont get any mis cal alert as well... While we are writing this we are really desappointed with the customer care and the executives we are dealing... During this time we happend to call many executive and many of the wont pick up the call, even those who pickup they will not follow up. When we called the customer care they answer without a new tower the issue cant be solved and they donot no when they install it. If this is the truth the airtel people are not trustworthy as they told a booster can be install and the call drop problem can solve... If this cannot be solved all the people should know about it through social media to safe guard themselves...

Im holding airtel number [protected] mumbai circle. I had activate 149/-international roaming pack from my airtel app. To my surprise after returning back i find whopping bill of 1970.18/-.
When inquired to 198 complaint number i get info that even one incoming call is to be received you are being charged for 1199/- + 649/- and 149/- (Actual activated).
If this was to be the case then why it is not clearly mentioned that if...

I recharged my airtel number [protected] on 10/06/18 at 11.56 worth rs. 100/-.
Within 15min the whole amt was deducted due to some some value added services for which i din't applied.
I called on 198 complain number bt they said that currently system is not working so it ll b returned till 13/06/18. Now m trying to contact back bt unable to contact and my balance is not returned yet.
M fed up with this compny & its poor services. From last 10years m my whole family is using airtel bt currently we r facing problm with this company&its poor services. If my problm is notv solved within time i ll switch for other company through portablity.

Sir, my airtel mobile number is [protected].
Yesterday i did 448 recharge from myairtel app by using phonepe. Money deducted by phonepe with transaction id p1806130444073965927118. But i did not received any recharge confirmation from airtel neither it is showing in transaction history of airtel app. Even validity has not been extended as per recharge validity.

I have registered complaint about disconnection of my airtel number without prior notice. Due to which i m not able to receive sms from anyone. I am registering my complaint from last month; every time airtel representative commits that my number will get reactive in 2 hrs, but my number is not reactivate till now, i am not able to receive any sms from number

I have a balance amount of 199 rs in my main balance and i cannot use it for speacial recharges. What kind of service is provided by the airtel to the customers. The customers have no freedom to choose the offers even if we have the main balance and i found its like a bad service provided by the airtel and should take action against airtel. And this is slavery

I have the rechage in 99 i will not benifit to sms i have the benifit whatever right to be sms so please give me the my benefit in the last night so you will last largest company in india for telecommunication you have the cheat for customer in the sms through your executive whatever answer to be customer so please take the action immediately thanks

Dear sir,
I am living in loladgaon village, post kurla, tal-dist-beed. Maharashtra-431122, i am using airtel services from last 5 years, however we did not got any 3g and 4g services properly in our village side due to lack of network issue and limited no. Of tower. Because of this we did not got the proper network which causes the problems for us. We have made the several complaints for the same but we did not got correct solution for the same from last 2 years. We request you to provide 4g servicesin our village side.

Data is not working properly and it is very slow cannot be able to use properly. Very poor network. Unlimited pack will very even it was not used in that day. Every time buffers all video due to low speed of internet, it was difficult for me to get the basic information. However i am not satisfied with the airtel service now a days. I think airtel cannot providing for customers needs.

In reference to my complaint for channels not working for my airtel dth connection, had raised a complaint 10 days before and there was no resolution provided by airtel. After 10 days when called back to raise another complaint, airtel wants to loot money rs.150/- without any reason. When questioned about the reason, i was made to wait for more than 25 minutes in the same call.

This kind of poor performance in customer care and ill treating the customer is not tolerable. Necessary action should definitely be taken against airtel.

Sufficient recordings of phone call available.

I'm regular airtel customer but i'm very disappointed, not satisfied with airtel network, speed, data plans, and not able to receive good servics and annoyed with the hell airtel network
Compring to others sim like jio, vodafone network it's too worse i wish to port my number to airtel... 1year experienced customer using airtel please don't use the airtel network

Dear respected airtel officials,
I am airtel post-paid user ported from prepaid (Airtel), with a big hope i opted your network but i am seriously fed up with your network.. I have raised this issue couple of times from the past 1 year. There is a network issue in my area seetharamalayam, vijayapuri south, macherla mandal, guntur district, andhra pradesh with pincode – 522439 (Hope u can track this location). I am not able to use internet services in this area not even phone calls sometimes. U are providing enough 4g signal in the forest area which is just 1km from my locality. I am requesting u to please strengthen your 4g signal as this is tourist area and with major landmarks. Outsiders are too suffering with this issue. Try to understand the severity and take proper measures, if not the entire might shift from your network. Apart from this i am paying more than the plan amount which is 530 instead of 499/- without utilizing any your service. My entire plan gb accumulated to 140gb. I think u won’t respond as u are not customer centric. We are cursed to use this kind of network.

I have registered a complaint on 29th may 2018 and the executive said that it will be solved in 4 days after these many days still I am facing the same issues 3 days before a executive called and asked for appointment and I have given this reptedly for last three days but only appointment is given no one responded. Finally I called the customer care executive now i.e 13jun 2018 19:40 hrs but the way she ( executive) reacted to me was the worst. I felt really disappointed why I choose Airtel postpaid plan 499/- and being cheated like this. Worst response from the customer care never experienced before . My mobile number is [protected]

Regards,
NIKHIL RAJ

I 'd like to bring to everyone's notice that I got a duplicate micro sim card on June 3 2018 and was informed that it would be activated within 3 days(postpaid to prepaid). The airtel provider in Adarsh nagar(Delhi) had changed our sims 3 times, but it had not been activated at all.However it is extremely disappointing to note that it has still not been activated after 11 days. So I can't even dial the 121 number too and file a compliant with customer care. Request you to kindly look into it and resolve the issue at the earliest.

I enquire about no.
Portability at your airtel store situated at chinchpokli on 26th may, then I got call on 5th of June regarding no. Portability from your executive I ask for 99 rs plan, so she said yes we will provide you this plan. After portability when I check my plan in airtel aap it's shows 499. After that I call your executive more than 10 times but she is not picking my call.

I have recharge 199 & 149 in my mob no [protected] on 11th & 12th June 2018.after that i got message from airtel that dear customer . your recharge request could not be processed.that time 348/- deduct from my icici a/c. i want to know how many days required to refund this amount.

Thanks & Regards,

R.Anand
[protected]