Airtel Complaints & Reviews

Dear Sir
I called customer care at 121 twice and got a thoroughly inappropriate answer "we have told you we cannot help, do not call again".
I had balance around 200 rs and suddenly its gone. My data connection is off, I have not made any calls in last 3 months. They checked and said it was deducted on 3rd June 2018, which I refuse to believe since I did no such thing. Its some issue in that area for all providers (Jio etc.), it shows MBs consumed for no reason, even when data is off. I got no SMS about the deduction or data usage since I get an SMS for every 10MB consumed. I have proof of such previous occurrences.
I demand refund and to find out where the data was used and they ask me to shut up.
Yes it is not possible to check personal history but how else can I prove that I DID NOT use internet services?
Something similar happened before and somehow I convinced them otherwise to go to police station to get the browsing history.

Mobile Number [protected] I was using this number for years and took this number for Life Time from Airtel and kept enough balance on the mobile as per their previous policy, I am working abroad and goes to India yearly on vacations only. Last year they disconnected my number due to inactivity without any message or call. I had sent several emails and had discussed with airtel customer care, each time they say the case is forwarded to higher authorities and still no response. I complained to TRAI with reference DS[protected] dated 22nd November 2017 still day there was no reply. Two days back they issued the number to a third party, I had given the number to my contacts, officials and financial relates. Please act on this matter asap as its considering my personal and confidential information.

I have taken Airtel DTH on 16th June and paid of Rs.1680 through online, same day they came and installed connection., but till now it was not activated., i called so many times to customers care but their numbers also not connected.,
i lodged complaint in online but they also not respond., totally vexed about airtel dth service.,

AIRTEL DTH [protected]

Regards,

Rajasekhar
[protected]

I was on international trip from 13th may to 10th jun 2018 for 28 days. I opted for airtel international roaming plan of 149 for my airtel number [protected] to just get text notification and incoming call alert. So i can respond back with my pre-paid international sim card bought for my international travel. But i surprised that they have charged rs 649 per day for international roaming incoming call. This is without any information or my knowledge. I am not sure how they have took that decision to charge. Airtel has charged rs 649 for 8 days total of 5192 + taxes without my consent and i would like this to be waived off from charges. My airtel credit limit is rs 1900. I am not sure how this has been applied. I request this has been handled on priority as my billing pay of date is 24th june 2018

I was from kerala and presently i am studying in delhi. There is no network for airtel services at my place and i temporarily want to opt other services. Eventhough im sending text stating port my 10 digit mobile number to 1900 and yet it reply’s me the same stating u have sent an incorrect code. What do you guys think, am i stupid or # to send incorrect code that many times. Look into my problem

I have raised my disconnection request for my Land Line number. Airtel customer care person said they deactivated my bill cycle and process will take for 7 days. I got a call after 2 days from airtel person. They would like to offer a new plan. I said I am not interested. Without my consent, they send a bill for the new plan

I visited saibaba colony branch at coimbatore tamilnadu...
When i was in office an old person who had to convert his number from postpaid to prepaid visited the same office.
He was confused with the plans and conditions told to him. So as an old man he had to raise his voice to the customer service executive. All of a sudden mr. Arunkumar s who was the manager of the concerned office raised his voice f3lling that he also will get angry which is not a proper way to handle the customer. I would request you to kindly advice your executive to handle customer in a right manner

Dear
Sir/maidam,
Sir, my address is Vill-jalwara tola-khaparpura, Po-Jalwara, p.s-keoti, Dist-Darbhanga, Pin-847121, state-Bihar my contact no-[protected] hai. Sir. Yahan 6-7 mahino se Na hi calling thik hai aur Na hi internet service. 4g Ka recharge karate hai aur 2g Kam karta hai.Please sir quickly help me.

Yesterday midnight at 01:06 am, airtel activated gamesuite, without my concern. Early, morning i had seen the messages regarding the same. They had deducted an amount of rs. 35.00 from my main account balance, illegally.

Immediately i deactivated the said service.

Hope this is the latest scam of airtel, to earn money illegally from its customers.

Please take immediate action and i want my refund back.

It may look so small to you, but if you imagine that airtel had done the same with 1, 00, 000 customer's all over india. They earned 35, 00, 000.00 in a span of minutes.

I had good faith in you, that's why complaining here.

P. Anil kumar,
[protected]@gmail.com
Visakhapatnam.

Dear sir,

Greeting of the day,

This is to inform you that my name is niraj kumar singh and my mob:[protected] and this numbar i port the number from vodafone to airtel 20 months back but the after coming to airtel from sep-2017, i was facing network issue, i have given the complain to customer care on the month of sep, i got the call from customer care team and they advised me some stupid things to change the sim card, and i have did it for 7 times then they advised me to change the phone, and i have changed it for 5 mobile phone.. Finally they could not help me out again i have given the complain on jan-2018 same things repeated at this time i stop making payments on apr-2018 and given the information to customer care team and also i went to airtel service center at sahakar nager and yelhanka the staff at both service center very rude, and i asked for port back to vodafone on the month of apr-2018, but they did not relisted the port and again i called to the customer care and i have inform them very clearly i will not make the payments but again and again they was calling me back to back about payment were i have inform them am not using your service why you want me to make payments, and at any cost i will not make the payments, finely 2 days back my number got blocked, i feel very bad and i decided to raised it about it as per my knowledge airtel service is very useless in india and the west part is the customer care team also useless and this i will not leave it over here, i went police station and i have given the fir and the fir number i will proved you shortly,
Advising you to kindly look in to it do whatever is in your hand because at this time i will not request to anyone, at this time i will look for justices and also want to know where is my country stand on justices,

Thank you.
Niraj kumar singh

My number is [protected] and i have recently ported to airtel from vodafone. I still haven't received my amazon prime membership as promised also i'm facing major network problems and call drops. This is the pathetic service i'm receiving from airtel. Vodafone was much better than airtel. This is the third day i'm using airtel in andheri and facing such bad network problems. I want to switch from airtel with immediate effect.

Sir, i would like to bring to your urgent notice that i have been visiting airtel store regularly in sarabha nagar market, ludhiana. This time i have experienced sexual harrassment by one of the male staff for the first time. Few daysback when i went to get some new prepaid connection. One of the staff a male mr harman helped me in getting me a new connection. But when i came back home he started following me unnecessarily, by calling me, sending me hi, hello messages continuously. When i asked him why he was calling me, he started telling me useless reasons. He got all my number details, and is sending me messages on all my no. S. This is really one of my cheap experience with such a reputed company
Please take urgent action against him else i have to submit this complaint in police station soon.

Further to my earlier complain on short date gb credit, i tried calling up customer complain 198 it went to another state they gave me a direct no o[protected] and again i had to repeat pressing keys 1_2_2_9_6_9_1 reached a dead end, phone went dead.
I don't know why airtel makes it so difficult to reach their customer complain desk for prepaid. I have yet to reach them by phone though my email complain to [protected]@airtel.com was replied stating i need to mention mobile no on the sub line, though i had mentioned in the body of the letter, reverted to them accordingly and still waiting to get the short credit. And response.

Dear sir,
i am not getting the UPC code from Airtel
i tried sending port request many times
and asked customer care service about not getting UPC code they are not responding please solve my issue its very urget.
porting format i used: PORT[protected]
the Airtel customer service is not all solving the issue they are just bullying and wait for anothe 48 hrs
i trying this from several days though i am not getting UPC code
My mobile number:[protected]
thanking you sir.

Dear team,

I was x employee you company i was fta spoke manager basingstoke location was aurangabad & left job as on 4/3/2013 my exit was processed on 7th april 2013 but i have not received f & f & relieving letter

Kindly provide me reliveing letter as early as possible

Regards,
Mahendra kulkarni
Fta spoke manager
B-74058
Aurangabad
Mob [protected]

Dear sir,

I want the call history for the date of 28, 29 and 30 of may, 2018 of my airtel prepaid number [protected].

Please consider my request and provide me the details. It is very important.

As i need the call history to resolve my family problem.

So kindly accept my humble request and do the needful.

Which will help me to solve my family problem, please.

Regards,
Karthick.

I have airtel postpaid plan having A/C no:[protected] has been offered free 10 GB data .in the bill month of 2nd May to 1st June has been charged with Rs.507 for data usage.I had visited Airtel center twice and they have lodged my complaint regarding unfair charges and given assurance to revert back of charges .In my aitel app it is still showing 78Gb data available.
i would like to know if my free data validity expired then how it is being reflected in my account.it is unfair to charge without informing about expiring of data or whatever.
your customer care denied to revert it back by calling back on same day after my complaint.
Please do needful otherwise i have to think about another service provider.
I am attaching here a screen shot of my accumulated free data in My Airtel App
email: [protected]@gmail.com
Relationship No:[protected]
Bill No:[protected]

Hello

I had raised a request for re-installation of DTH service due to address change, it has been 8 days where I have been calling at least twice a day to get the re-installation done. As of now the service is not done, the customer care executives are hopelessly helpless, they don’t have any damn clue what’s really going on. The so called service engineers on the ground are just fooling around and giving any damn excuse to close the tickets. All the time I have been promised a supervisor will call me and look into this, but again that’s in vain.With this age and technology I am still not sure how you guys are making business with this type of lame service. I have been waiting for the calls for a week now, neither the so called supervisors or the so called service engineer are bothered to give a call and taking an effort to get this done.
I have paid for the service till March next year, which is undoubtedly the stupidest thing I have done, hence I am going to post in all the social media not to opt for this long term trap.
So please process the request to refund my money and close this damn account.

Surjit jena

The 4G network condition of Airtel has become very pathetic since 9-10 days. I cannont even browse any page properly. The speed of the 4G internet has become much more slower than 3G. So i request you, kindly fix it up ASAP. Otherwise i will have to change my network operator. 😏

Today, I recharged my mobile for Rs 399, the plan offered was 2.4 GB data with unlimited roaming calls. even the agent at the counter confirmed while recharging.
On recharge Airtel initially send SMS for same as under
Congrats All Unlimited calls +100 sms/day+2.4GB/day for 84 days is activated. FREE Airtel TV Click get.airtel.tv

But credited me with only 1.4 GB and subsequently send an sms as under
All India Unlimited Calls+daily 1.4GB & 100 SMS, 84 days is credited. Best recharges dial 505( Toll Free)

I am awaiting for their response. Their customer service numbers have no no to talk to customer support only pre recorded Ivc numbers available. It's time regulatory authorities insist mobile operators to provide easily accessible customer support numbers to users to register their complain, .