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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 776

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D
Deepikha
from Bengaluru, Karnataka
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network down for more than 2 hours

Address:560045

I am working in hebbal region bangalore. Today from 11.30 am there has been no service. It is now 2.00 pm. This is absolutely unacceptable and too much inconvenience. If a consumer doesn't pay bills on time you levy late charges then why shouldn't it be implemented in the reverse direction also? The number of network outages you have which causes us to not use our phones for hours together, there should be money paid to the consumer for causing...
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Sree0493
from Robertsonpet, Karnataka
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amount refund

Today i tried recharging my mobile through myairtel app, after following through the process, amount debit to my account but recharge was not successful.
After waiting for 15 mins in the confirmation page error message displayed as webpage error occured and no progression from that screen. Also amount not reversed after waiting for 3 hours.
Kindly do the needful.
Ph no : +[protected]...
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P
Pranav Mankar
from Gurgaon, Haryana
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dnd service not being activated

I have opted for dnd service infinite time, but none of it stopped random promotional messages and calls i am getting.

Last request date - 17/05/2018
Registration no. - s[protected]

It said dnd will be activated after 7 days. It's a small dumb feature, why does it take 7 days to get activated in first place. I didn't receive any confirmation on activation after 7 days. And i am still getting different promotional...
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A
Amitbtee
from Delhi, Delhi
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airtel sim not working after porting from idea

Address:Gurgaon, Haryana, 122001

I ported my number from idea to airtel. The process initiated on 29th of the may and i got a confirmation from idea on 4th june telling that 'my port out request has been completed', now my idea sim is not working and i haven't received any confirmation from airtel side, also my airtel sim isn't operational yet, after inserting my new sim, it's showing 'no service'. It's been already 15 hours i'm without network. I'm really frustrated with...
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Address:560103
Website:Consumer complaints

I am using airtel mobile network from last 10 years and i’m using post paid. I’m staying in bangalore and in the btm it is center of bangalore, the network is very very poor and it is worst. Internet also i’m using 4g but i’m not even getting 2g internet. I’ve been given complaints many times regarding the network and internet but no use. If i’m calling to others automatically disconnect the call in between in few s comes itself...
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Shweta Ballal
from Mumbai, Maharashtra
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voice calls

Not being able to make calls. Call gets cut immediately after generating. It's happening since last night. And i have recharged for 399 for 84days on 29th april, 18. As per the plan i should be able to make calls and use internet and sms as well but still not able to make them. Request you to please look into this and help me with this and do get it sorted as early as possible....
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R
Roxa Bacardi
from Hyderabad, Telangana
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airtel is deducting charges in name of whatsmob without informing us.

Address:Hyderabad, Andhra Pradesh, 500027

Airtel, this is too much, unknowingly this fraud company deducts charges from my main balance, now this time the magic word is whatsmob, sometime or the other with different application name, they are deducting balance, i tried calling customer care on 121, but its consuming a lot of time to reach customer care executive, after hearing and selecting infinte options, there is no direct number to call customer care executive, and the reply...
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K
Kiruthika Mahalingam
from Gobichettipalayam, Tamil Nadu
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bank amount debited, but transaction failed

Address:641035

I recharged my fathers phone number using airtel app for 448rs.
The amount was debited from my icici bank account but the airtel app showed transaction failed.
Immediately tried second time, this time it was recharged and rs448 got debited.

The failed recharge amount has not been given back, its been 3 days.
Can you please give me a call for further details? And refund rs448....
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P
Pritam Patra
from Coimbatore, Tamil Nadu
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airtel internet connection

Address:Bangalore, Karnataka, 560037
Website:www.airtel.in

Ref. No. C4gsp[protected]

I am yet to hear anything on this # reference number. Have you closed this internally, without letting me know that you were not capable enough to resolve this and i port my number to some other network.

Alright, i am happy to port my number. But before that i want you cheaters to pay me back my complete last amount recharge rs. 448/-.

Post which i will stop sending this.br...
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S
Salma Salam
from Thrissur, Kerala
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whatsmob has deducted rs 150 without my attention

I have been with airtel from last 7 years... But never faced cuch kind of a problem..
I received a meesage that whatsmob has been activated in my mobile... It has deducted rs150 from my account... It is said that service will be renewed after validity expiry... This whatsmob activation has taken place without my consent.. So i would like to get my balance back...
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M
mansi bavlecha
from Mumbai, Maharashtra
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recharge not done payment deducted from my account rs 149.00 rs 49.00 rs 29.00

Address:400078

01. Your airtel mobile [protected] online recharge txn id[protected] of rs 149.0 has been initiated. Please keep the txn id for future reference.

02.: your airtel mobile [protected] online recharge txn id[protected] of rs 48.0 has been initiated. Please keep the txn id for future reference.

Money got deducted but recharge not received. Need. My money back...
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S
sureshp0920
from Bengaluru, Karnataka
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can't able to contact to airtel

Address:560045

Hi sir/madam

I have tried all the possibility to contact the airtel but i can't able to contact this is a worst experience ever.

My mobile number is [protected]. Somebody is using my number but that sim i am using currently. Continuously i am getting some app otp. Minimum i got 15 otp for different app. I don't know what is happening? So for that purpose. I am trying to contact to airtel but unfortunately i can't...
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A
akkii922
from Bengaluru, Karnataka
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getting only 300 kbps speed in 40 mbps plan

Address:560102

Hi, i am having a plan for 40 mbps speed of airtel broadband but currently i am getting 300 kbps speed.. Please solve this issue quickly. Or i will not pay this month bill as i am facing this problem form last month.. And when i am dialling 121 as referred to airtel website its connecting to vodafone customer care. So i don't no how to connect to airtel customer care....
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S
sunitha kumari
from Patna, Bihar
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prepaid recharge money was stolen from my account

Address:Patna, Bihar, 801503

I have recharged on 2/6/18 amount of 239. And next morning when iam making call. The balance of my account is showing 0.0. Where did my money go? When i called customer support they said this complaint will be taken by prepaid customer support of bihar. On calling bihar customer support there is no one to take initiative for the complaint. It shows that airtel just launches product and there is no single person to answer it. Airtel bihar...
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K
Kushagra Funbook
from Allahabad, Uttar Pradesh
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installing towers

Address:Kanpur, Uttar Pradesh, 208011

Sir, i want to install a towr in my plot, which is located in naubasta, kanpur.
it is very best placefor tower installing of airtel.so plee the procedure to installing the airtel tower in my plot on my given emai.
it is situated in near ton the society whre there is very less towers installed near to it .
so please give reply of it and also tell me the procedure also.

thanking you...
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S
Santhosh Pabbu
from Hyderabad, Telangana
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am not getting 4g or 3g internet

Address:Hyderabad, Andhra Pradesh, 500068
Website:AIRCCM

Am since complaining 8months ago 4 times in a month complaning to customer care but no one responding my internet problem they resolve in a week our networking team is working on issue but how many days to wait I trust airtel that's why am getting till now also but finally i want to change to other network because am struggle a lot...
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H
harishkalagi123
from Bengaluru, Karnataka
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rollback mnp

Address:560040

In vijayanagar bangalore some airtel retailers fraud and don't take son from them and don make MNP with that fraudulent retailer

Can airtel team take action on retailers [protected]
[protected]
?????
Can airtel refund my 500 rupees to me

Any action on retailers
[protected]
[protected]?????

Will these retailers [protected],
[protected] return money????
br...
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T
Tanny Habib
from Bengaluru, Karnataka
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wrong bill for last 2 months

Address:560066

Further to our discussion I am attaching the emails that I sent to Nodal and appellate and no resolution provided.

I have attached all the emails and I have shown you the bank statement today. Pls take necessary action and close the issue on priority.

There are 2 issues on my mobile number:

Reversal of Rs 1372 to my account that Airtel claims to have done on 14th April has not happened, this needs...
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R
Raghavendra Kulkarni bangalore
from Bengaluru, Karnataka
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online order of iphone x

Address:560061
Website:Airtel.in

Ordered iPhone X on 29th May and got a confirmation that the device will be delivered on 4th June 2018. Made the payment in full as the terms and conditions. On the portal it still shows the product will be delivered on the 4th June 2018. I made multiple follow-ups but such a careless response from customer service and the escalation team that out right said that device cannot be delivered on time....
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S
Saurabh1279
from Nagpur, Maharashtra
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service not being provided even after multiple reminder

I have registered a comaplint about poor transmission and poor picture quality at airtel dth customer service number and also on thier twitter handle, from 24th may 2018, wherein they assured that issues will be solved in 24hrs and technician will visit at address to solve the problem, however nobody visited the place.
Airtel dth no. [protected]

Have tried contacting them multiple times, and everytime when called a new...
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