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1
123Prashanth
Jul 13, 2018
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HI,
on 12th July I have recharged an amount Rs 99/- to my mobile number - [protected] by mistake, even though I have valid unlimited pack which is expiring on 13th July.

When I called Airtel customer care number 121 on 13th July and requested to reverse the recharged amount Rs 99/-, they are not ready to do the same and abusing me by saying the mistake cant be taken and reverse cant be done

Request to kindly check and take necessary action on Airtel company.

Thanks.
Prashanth
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    R
    Ravi gaonkar
    from Robertsonpet, Karnataka
    Jul 13, 2018
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    Address: Belgaum, Karnataka

    Your customer care executives are of no use neither do we get to speak to them easily and when we do get to speak instead of helping a layman they confuse the already confused customers by asking about the subject they are not aware of, kindly address my problem on mobile no [protected]. There's an issue with data all the time.
    Airtel customer support has been notified about the posted complaint.
    Jul 13, 2018
    Updated by Ravi gaonkar
    Please rectify the complaint of data lagging of my phone all the time I am hardly being able to use my 1 GB data free everyday once in a blue moon when I want to matches on net or anything important it is inoperative all the time and specifically after a complaint is brought to Airtels notice. This is high time you fix this or else legally I shall do my best
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      N
      Nivas Kumar Bodhankar
      Jul 13, 2018
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      Address: 500010
      Website: Airtel Pre paid servcies

      These are the services started on my air tel mobile and amount getting debited automatically .
      1.videoparlor.
      2. air tel now flash .

      Problem is Right Now iam in Vietnam country i cant even call the customer care and trying to send the messages to customer care but not helpful can you please stop theses services and re credit my amount in to my account .
      Because My Phone is Roaming . Now iam getting Meassages in 3 days another 49 Rs will be debited for Renewal. when iam not activated these services why you are debiting my money when iam in roaming.

      My Mobile Number is [protected]
      Airtel customer support has been notified about the posted complaint.
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        G
        Girlsonali
        from Gurgaon, Haryana
        Jul 13, 2018
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        This is to inform that i purchased a airtel hotspot in april trusting airtel hotspot company as a good service provider.But i founded it With the worst service provider.The hotspot we provided to us dint worked with network even a single day. The biggest mistake i did was the money paid by me.I complained a lot many times but i dint got any response. Hotspot provider dont even receive any call.He dint even returned the hotspot . They are not even refunding my money back.
        Airtel customer support has been notified about the posted complaint.
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          E
          Er Rajinder Katwal
          from Mohali, Punjab
          Jul 13, 2018
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          Address: 174101

          Airtel deducted 45 rs on 24th May of 2018 for 15 days from my balance at the time when my mobile was kept idle on desk . "What is this Red Chilli ?" and why my balance got deducted fraudulently. I never requested to activate such service. I will file a strong case against such malpractice and teach them a lesson.
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            A
            abhi5987
            from Mumbai, Maharashtra
            Jul 13, 2018
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            Address: 122004
            Website: www.airtel.in

            Recharge transaction was done for mobile number [protected] on 30th May, 2018 of 448 Rs. 1st transaction number[protected] payment got failed. but the money got deducted from the account. so again i did another transaction of rs 448 with transaction no.[protected] which got successful. also money got deducted from my account for the same.
            for the both transaction, complaint done to SBI bank with ticket number [protected], [protected] says that both the transactions were successful and the money of 1st fail transaction is with the merchant i.e. airtel.
            so please revert the money of rs 448 back to my account or to my mobile account.
            Airtel customer support has been notified about the posted complaint.
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              P
              Prajwal Eliya
              from Bengaluru, Karnataka
              Jul 13, 2018
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              Recieved a message early morning at 2 47 am saying WHATSMOB service has been renewed at 150rs for 30 days. It's rare that I have such account balance, but when I do have Airtel never fails to impress with it's fraud and scams.
              I deactivated it, but I need a complete refund. They can't play with customers everytime. And this is not unintentional at all. Everytime somebody has balance 8/10 times they play these tricks and then lamely answer we don't know or you yourself activated it and such stupid stuff.

              GROW UP CHEATERS !! FOR NOW GIVE ME BACK MY MONEY!!
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                A
                Arish Ali
                from Ernakulam, Kerala
                Jul 13, 2018
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                Address: Hyderabad, Andhra Pradesh, 500082

                Yesterday after recharging my airtel prepaid no. With 150 rs i got another message within 5 minutes that 35 rs have been deducted for the namkeen pack, since i was not using airtel since 5-6 mths i never activated that service. Sms provided me one no. To deactivate the service, when i called that no. The service was deactivated but 35 rs were not returned. I want my 35 rs back.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Sudhinmandy
                  from Bengaluru, Karnataka
                  Jul 12, 2018
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                  My wife has travelled to Thailand... and she tried to activate 1199 plan which is international roaming plan and the amount is deducted and the plan has not been activated even after a day. I tried to raise a complaint here in India but they wanted min 2 authentication which even the subscriber have forgotten other than mail id. As it is 9 years old connection. And they dint not find a solution for it.
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    from Delhi, Delhi
                    Jul 12, 2018
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                    Address: 122001

                    I have paid Rs 1000 on[protected] at about 09:22 hrs through PAYTM, for recharge of airtel digital TV ID . But by Mistake i have entered wrong DTH ID [protected]
                    Please rollback this transaction from and credit to my DTH ID [protected]
                    My Registered mobile number is :- [protected]
                    My Registered email id is :- [protected]@gmail.com/[protected]@gmail.com

                    DTH location is :- Gurgoan Sushant Lok phase 1

                    Please do a needful help.
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                      M
                      Mandyaal Raj
                      from Hajipur, Punjab
                      Jul 12, 2018
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                      Address: Mandi, Himachal Pradesh, 175024

                      I am using Airtel post paid mobile number [protected]. More than 10 times I approached to the store with my request to change plan from post paid to prepaid. A month back I got a new sim but till now plan not changed. Airtel is charging amount of 500/- every month. I am facing problems with Airtel. As my usage is nil so why should I pay for. I also called to customer care but no body is ready to solve the issue. Now only option is left to approach to Consumer Forum.
                      Airtel customer support has been notified about the posted complaint.
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                        N
                        Naini Sachdeva
                        from Delhi, Delhi
                        Jul 12, 2018
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                        Address: New Delhi, Delhi, 110085

                        I am naini and i am using [protected] since 3-4 years as a postpaid number.

                        4 July - I registered a complaint to convert my postpaid number into prepaid number
                        6 July- I received confirmation via SMS
                        8-july- I recharged my phone with RS 499, 10, 20 but outgoings were still not working I called up customer care on 121 and 198 but they didn't help me. Since it was a Sunday Airtel store was closed.
                        9 july- I send someone on my behalf since I was traveling.
                        11 july- I went to Airtel store they registered my complaint when I ask for solution that lady started shouting on me.
                        12 july- today also my complaint it not resolved yet.

                        When everything work is dependent on phone on those days my outgoings are not working.

                        Airtel customer care is not supporting. Airtel store not supporting.

                        Who compensate the loss of rs 15000
                        I have beared just because of my phone was not activated.

                        Kindly resolve
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                          S
                          Subhashini176
                          from Bengaluru, Karnataka
                          Jul 12, 2018
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                          I have been using airtel number for past 13 years. Initially I was subscribed under prepaid plan but after mandatory linking of aadhar there was some verification issue so I decided to switch to postpaid plan for a while before reverting to prepaid. Here comes the best part. As per airtel official the plan was active from Jan 11, 2018. But I wasn't able to use the network. I stay away from home town and during my next visit I enquired them what was the issue. They recommended to change the sim card and surprise surprise bill amount was generated without network being on for single second for whole month. I contacted the customer care but no avail. (usual flippant answers) Now airtel official promised that I will be able to switch to prepaid after using postpaid for 100 days. Every time I visit these ppl (remember I stay away from hometown) they have been anything but cooperative. I already paid close to 1200 without using this network. And a late fees of 100 is charged now(as there was delay for 2 months for Bill amount of 470). My credit limit is 1400, it makes no sense I should be paying 100 for 470 rs bill. I am still facing tough luck changing this number to prepaid. I swear this is the last time i will use airtel.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Spiderfan Priyanshu
                            from New Delhi, Delhi
                            Jul 12, 2018
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                            Address: Hathras, Uttar Pradesh, 204101

                            My airtel speed is too much slow even slower than 50kb/s for loading a page i have to wait too much i never have seen speed above 500 kb/ps i have tried every operator life vodafone, jio but the airtel speed is slower than all airtel is only best in showing fake ads... before recharging the airtel i used jio on that time i thought the airtel speed will be better but now i realize that jio is the best sim operator and will remain they do not show anything fake and the thing of 50kb/s jio has unlimited data of 65kb/s so i am not satisfied with airtel at all i just wasted my money on recharging on airtel
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              shit happens airtel
                              from Bengaluru, Karnataka
                              Jul 12, 2018
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                              Address: Bangalore, Karnataka, 530023

                              I had switched my sim from Bsnl to airtel and using the Unlimited tariff Plan,
                              From the day One I had facing issue while making Outgoing Calls.
                              whenever i try to make outgoing calls, most of the times it says all line are busy please try after some time to make a single call i had to try more than fifteen times. I had complained to customer care more than three times and they never seen this issue seriously and saying it will get over. At the end i had only one solution switching my service provider. I really regret to be a airtel customer. [censored] Company.
                              Airtel customer support has been notified about the posted complaint.
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                                K
                                Kashishgoel
                                from Delhi, Delhi
                                Jul 12, 2018
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                                Address: New Delhi, Delhi, 110018

                                I m kashish goel
                                My airtel number is [protected]
                                Complaining about signal network in my home to airtel network
                                But there is no resolution of my problem
                                I registered my complain on 4 july but there is no response the network team call daily for taking good feedback only but there is no executive is coming
                                And there is resolution off my problem
                                Airtel network is a worst network ever they dont provide good service and cost is highly paid by consumers
                                Its my first and last time complaining about airtel i will change my all airtel phone number to another service provides like Vodafone, reliance jio
                                I want to said that please stop doing fake advertising about airtel network because you cannot provide proper service
                                Airtel customer support has been notified about the posted complaint.
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                                  KuldeePriyanka
                                  from Banswara, Rajasthan
                                  Jul 12, 2018
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                                  Address: Darjeeling, West Bengal

                                  Dear Sir/Madam,

                                  1. I had the main balance of Rs 145/- in my prepaid mobile number [protected] till 10 Jul 18.

                                  2. On 11 Jul 18, I had recd following msg from your Company without initiating any action by me to activate any kind of service :-

                                  (1/2) Dear Customer, International Roaming rental charge is Rs99. Due to low balance in your account, Rs.69.06 have been deducted and balance amount of Rs.29.94 will be deducted in subsequent
                                  ..(2/2) recharges.

                                  3. I am surprised to see that today my balance has become Rs1/- from Rs 145/- without choosing any chargeable service or doing any call other than free calls allowed to me as per already opted plan of mine.

                                  4. You are requested to refund the balance of Rs144/- which has wrongly been debited from my above prepaid mobile number.

                                  Regards
                                  Major Kuldeep Tiwari
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Sailesh_K
                                    from Bengaluru, Karnataka
                                    Jul 12, 2018
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                                    Address: Hyderabad, Telangana, 500055
                                    Website: www.airtel.in

                                    My Digital TV connection not working since July 7th and everyday I am raising complaint. Without attending the complaint they simply close the ticket. The ticket are 77284694, 77309158, 77415556, 77467980, 77415556, 77517135.
                                    Everyday someone from customer service calls and says technician will attend today but no one attends and ticket gets automatically closed
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      amitkochar1984
                                      from Noida, Uttar Pradesh
                                      Jul 12, 2018
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                                      Address: Pune, Maharashtra, 411036
                                      Website: www.airtel.in

                                      I was using Airtel connection for past many years in Delhi and Pune in India.Last year I had to temporarily shift to Charlotte USA. I started receiving messages from AIrtel with their roaming offers and decided to go with recharge of INR 2498 with unlimited local calling, 500 min call to India and 5 GB data for 30 days. I paid on 30th of May 2017 and waited for services to be activated till today i.e. 30th of Jun 2017 . For similar amount I would have taken a new connection from any of operators and not faced such issues.

                                      Moreover after recharging again in Oct 2017 in India( i had to visit due to death my family) I was able to use the services again (Only in India). And i kept receving messages in in US till March 2018.

                                      Now when i have shifted back to india, i found my number is deactivated and reassigned to some one else without any prior notification .
                                      Airtel customer support has been notified about the posted complaint.
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                                        k k bhat
                                        from Jammu, Jammu and Kashmir
                                        Jul 12, 2018
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                                        Address: 180007
                                        Website: [email protected]

                                        Mobile no [protected] fav kanwal kishen bhat please stop standing instruction from my credit card as i have already surrendered the above mobile no. refund the amount already taken from my credit card after surrendering the number.as my credit has been debited with Rs.227.00 .but i have already surrendered/ closed the mobile no.[protected]. pl refund and cancle the standing instruction if any from above mobile no.
                                        Airtel customer support has been notified about the posted complaint.
                                        Rs. 99 unlimited plan with limits for 28 days is not offered to all prepaid customers.

                                        It is unfair and false advertising that anyone can subscribe to the plan.

                                        Shame on a company like Airtel to be discriminating on customers. A good lawyer should take them to court and sue them for such behaviour.
                                        For last 6 months I am doing follow up with Airtel customer service. They are only saying it technical issue it will solve. No no t solve yet last six months please take necessary actions... Wasting my money and time...
                                        Dear Sir.
                                        with the ref of Complain No - C3GSP[protected] As on 21st June-2018 the complain is already Register earlier related with the Network issues but still the issues is not resolve .

                                        Kindly take some corrective action

                                        we had taken plenty of followup but no reply from your end
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