Airtel Complaints & Reviews

I have lodged a complaint with customer care on 9th July 2018 Req No. 86348983. Today is 12th July 18 and still I am not able to use internet services of your compnay. Your company claim to be the fastest network. Very often I face this problem and every time it takes more than 15-20 days to resolve the issue. I am your customer since 2006 but I think this is the time to port to some other service provider. My family has 3 airtel numbers are all faces same problem. I am attaching a screen shot of my number [protected]. Do the needful at the earliest.

My name is piyush agrawal.
Today i recharge my Airtel number with 70 rupees.
And instantly it got deducted from my account automatically a gaming service activated.
60 rs deducted from my account on 12-7-18.
I haven't opted for any service.
Please check the account. And refund my money as soon as possible.

Name -piyush Agrawal.
Phone number- [protected]

Hello
I am airtel user since almost 8 years but since last one year they were not providing good network as well as Internet speed so i decided to port out but when i sent Port Message they send me that due to system issue we are unable to generate UPC code please try after some time. after this i emailed them and they told me that my payment is due so they were not sending. and payment due is for last 1 days only and current months. after clearing payments same thing happens now they are not answering me.

I am facing too much problem in network not able to communicate properly and my work is going pending on and on and voice call is too poor and data is not stable properly in 4G...

4G signal is very bad only running with 2signal by inwarding 4G pack of Rs. 499 /- suffering from 7 days I have complaint in customer care also but nothing happens till date..they said me that it will recover in 24hour but not a Singal improvement...

So plz provide me full network ASAP

Thank You

My previous plan was advance rental plan which ended in July 2018. and i have updated the plan to 399 plan this month.
I have changed my bill plan, but still my bill has included advance rental amount of Rs. 999 in the bill.
I have called many times to customer care but they are not responding positively.
I need a revised bill with deduction of advance rental charges.

I am a airtel user from 4 years and I have 4 more connections in my family.I have always take unlimited plan of 199/- on all my airtel numbers every month.but we have faced the problem of bad network in our area from last 1 year and my plan always go waste because i am not able to do call, use internet facilities because of bad network.I have complaint many times on airtel helpline no. but not responded yet now.so now I try last time for request of my problem, if you will resolve this problem them it would be great, otherwise I would change all connections of mine in other sim.

Ravi Marigeri

As claimed and mentioned Airtel is not providing 4G service properly.

Network is very bad
Connectivity will be good on the day of recharge but from next day it wont even connect. Its been more than 9 months being in continuously in touch with Airtel Customer care but no use. No one gives solution.

This issue is all across the users, i have checked my own 3 connections (2Prepaid & 1Postpaid) same issue. And issue is even with my colleagues.

Currently Airtel is the dumbest of all network providers.
its very clear that they want to be in competition without loosing their wide margins.

What the [censored] service and network you are giving...real [censored]...
Your network is to tooooo slow and it will automatically change the speed of internet like from 4G to E or H+...ugh...Such a poor and worse service you are providing...
Do something otherwise I'll port my number to another Broadband...

The internet speed is really becoming poor and poor day by day... Resolve my problem as soon as possible

My airtel number ([protected]) recently stopped receiving 4g signal in spite of 20 days remaining of the activated 4g plan. I have another airtel sim in which 4g network works fine but in this number (as above) internet signal is not available. I live in Dhanbad, Jharkhand area. Please fix this issue ASAP.
Thank You
Kartikeya Bagra
Contact: [protected], [protected]

I don't want this BOLLYWOOD GUPSHUP service without my permission plesae don't activate such useless services. really it's very disappointing such stupid things happening from this much reputed telecommunications company. stop this service immediately. really its disappointing the reason to accept my complaint your complaint is too short ha ha ha.
Regards
SHAIKH M RAFIK

Village kishangarh po boria kamalpur
Yha speed bhut kam h
Na calling hoti h na net chlta h
Sab log Airtel se jio me port krwa rhe h sim ko
But yha se koi answer nhi mil rha h complaint le lete h but koi action nhi lete
Plz problem ka solution kre asse kab tak kabhi is sim ko use kiya kabhi kisi ko use kiya assa krte rhege
Costumer care me call krte h to bolte h 2g use kr lo
Phir 4g headset kyu liya ager 2g hi use krna h to

I have a main balance cut 7+7 Rs.Two times in a one week. I have already stopped all services earlier but how can activated sceam i don't know so please refund my main balance.If activate sceam i will stop the sceam within 5 min .But not refund the payment. Also I have to call customer care but can't connect to the customer care services after activating the sceam after 24 hrs then will be connect. Then how can we call customer care for services stopped b problem. If you can't give my payment refund then I will stop your card permanently.

[protected]

A few days ago My SIM was not working it shows emergency call only and there is no network on my SIM so I bought a new SIM of that same number but now I can't activate it as there is no network in both SIMs I even tried jio sim to check my phone and it was working. it is only problem with airtel.

You can contact me at this email [protected]@gmail.com

Hi,

This is regarding my dongle #[protected]. I would like to report that I am being mentally harassed by AIRTEL team.

NEED HELP ON MY ISSUE FOR WHICH I AM BEING HARASSED FOR THE PAST 45 DAYS. I HAVE BEEN RECEIVING THREATENING CALLS FROM AIRTEL RECOVERY TEAM.

I have been charged 10309 as some advanced rental plan which I have not even opted for.

I raised a complain calling the toll free number on 5th June since then I have not received any response, I have been following up every 2 days, my services have been barred I have spoken to the supervisors Mandeep Gupee. Neha, Amit etc everyone just read out a script they have. They say that the issue has been escalated and will take time. Now from past 4 days your collections/billing team has been HARRASSING me. They call me atleast 3 to 4 times (in addition to the automated calls) a day and when I said I want to speak to a supervisor they asked me to call[protected] stating that this is Varun Saini’s number and he will help me. When I called that number again I had to go through a customer service rep, narrated the entire thing and asked her get me connecte to Varun to which she stated that she cannot get me connected to him as he is the circle head THEN WHY WAS I ASKED TO CALL HIM. Then I insisted on speaking to a supervisor, got connected to Vinod Gandhi most pathetic supervisor I have ever come across. Instead o[censored]nderstanding my concern and helping me out he was adamant that the bill was valid, when I insisted on speaking to his supervisor he stated that it is not possible and cannot provide you with any resolution on call and hung up on me. I have never come across such pathetic customer service.

I think I have been patient enough, now I am sick and tired of this. I work in night shifts and everyday I am woken up by these calls and my entire day is disturbed .Every day I am just wasting my time on call.

Recharge done on[protected]:06PM, MRP:Rs399.00, GST 18% payable by Company/Distributor/Retailer:Rs60.86, TransID[protected].To check your balance, validity, call tariff and best recharges, dial *121*51# or download My Airtel App, click www.airtel.in/5/LBNV

Recharge done today but still not activated.
(399 plan)

Looking forward for your quick response on the same.

Sir,
i would like to inform you that, i have a big problem.the problem was indoor mobile network problem. when i am in room then full mobile network goes away. as a result Nobody is getting me in the phone So, i requesting to you please arrange to resolve the same on the urgent basis as soon as possible.
please follow below mentioned place where i face this problem...

Nanak Complex Building
Ground Floor, Sevoke Road
Near Church Road
PO-Siliguri
PIN-734001
West Bengal
(M)[protected] (Airtel)
phone no- [protected]
Thanking You

I have been harassed with atleast 5 to 6 calls in a day from the subcontracted agency which is following up on bill payment on behalf of Airtel. I have paid my bills already and there are no outstanding bills. I have asked the agency to stop several times over the phone and have raised a request on Airtel website aswell. There has been no resolution and this is really creating panic and amounts to mental harassment.

Hello,
I recharged for 448 plan everything was fine but after 10-15 days they show their real face giving me only 20kbps-100kbps speed. I contact Airtel 2 times regarding this issue. but no help they just say that "We are investigating this issue and our technicians are repairing the TOWER". (Telling me this **** reason for 1 month).

how careless they are, feels like I did a big mistake selecting Airtel. Should go for JIO.

Pin code : 400605, Kalwa-Thane. Mumbai.

I am using prepaid number [protected].
I hve active 4g net pack of 1.4 gb per day.
In my house I am not able to get even
10 kbps. I am trying to contact customer care from last one and half year they saying either server is down or network is upgrading. How much time it takes to up the server or upgrade ? I am sick of this. I have tried open network it show position of your towers but not showing where to launch qwery or complaint what the mess is this. I have paid for the 4g internet service and you are fooling us that wait wait it be better soon.
Please please sort this out as soon as possible.

On 15th of june 2018 i recharged my airtel mobile number for rs 399 through my airtel application and it was unsuccessful, but my cash was released from my account. Later i called to the airtel customer care and they said it will be credited within 10 working days. later on 28 th of june 2018 i again called the customer care the lady who attended the call submitted to the higher official and the officer said that seeking their account it seems there is been no transaction done like wise and was irresponsible answer, till now i have not yet received my cash back. so kindly take necessary steps to refund my cash.