Airtel Complaints & Reviews

Hi sir,

Yesterday 05th june 2018 around 12:30 pm to 1 pm, one fraud transfer of 25000 rs happened from my father's icici bank account[protected] using debit card details to airtel money. My father ram achal singh already filed report in local police station.

That fraud person (Pankj kumar sharma name told on phone call) asked account and debit card details over phone and did this transaction.

Please revert this transaction.

Hi,
I recently added rs 509 currency to my dad's cell by mistake, wherein my intention was to recharge my mom's cell (Via paytm app). When i contacted customer care to reverse the same, they are saying tat my dad's number already has a package worth rs 499, which was activated just 2 days back. And so they won't be able to cancel or transfer the amount to my mom's number.
Very strange.. Looks like anybody can loot indians.. For me 500 is a big amount but wondering if airtel is thinking the same..
Thanks

Hi,
I have raised a port request from airtel postpaid to prepaid. Currently my postpaid is not utilised as i have got my comapny mobile. On 19th may i have visited airtel store and raised a request. The store executive taken my details (Adhar verification) and gave me a new sim. He told me that it will take max 7 days.

Till date nothing has happened. I had to visit that store twice. I had repeatedly send emails and called customer care. Nothing has happened till date.

Actually last i moved fro madras to lucknow.in madras i recharged with 448 rs. Scheme which holds a validity of free calls and 1.4 gb data daily.in madras the speed was 2 or 1.5 mb/s but here in lucknow its not more than 75 kb/s. Since 1 month (25/04/2018) i am facing this problem.
My data is being wasted since 1 month. Please helpme with this situtation so that i could retain my speed.
(Contact-[protected])

I switch my connection from jio to airtel... I can not able to take the proper speed.. It is just 5-10kbps.. My phone can not able to catch the 4g network.. And on 3g service, my speed is just very low and cant be able to load the single page... Your coustner executive says that my signal strength is excellent.. Then why i cant be able to use the service? Airtel is just the crap.. Cant fulfill my needs and have to shut my connection early if it takes much time to recover.. Phone number is [protected]

My airtel dth tv monthly plan is rs 399/month 30 days. If i recharge on 6th of month my 30 days expires on 5th of next month but airtel disconnect the connection two days advance means on 3rd day of next month they disconnect the connection, which is wrong and cheating.
My connection should be alive till midnight 12'o clock of 5th day of next month.
Now its my wish when i have to recharge my connection but airtel starts penalizing the customer for not recharging the connection in two days advance as per their notification.
If i don't have money i am not recharging it, why i should be penalizing for it.
My suggestion is it must be "hourely based" monthly rental, as per customer uses like electricity bill, png gas connection, water connection so on.

Me and my daughter are users of airtel prepaid and few more users in our apartments are facing severe network problem.
My no. [protected]
My daughter no.[protected]
I request the authority to kindly improve the network services at the earliest. If this problem continues we all are planning to switch over to reliance network.
Kindly address our issue at the earliest.
Thank you
Hirudiaraj

Airtel has activated superstore on my number without any intimation. They have deducted rs.99 for this. I have called airtel representative but he told me its non-refundable. How could airtel do this to their customers without customer's consent. I want my money to be refunded. Otherwise i am going to file a case.
Please check into the matter as soon as possible.

I have taken an airtel dth hd package for rs.3250/- for one year free package channels.
1) my airtel digital tv id is.[protected] and the transaction id is[protected]. This was activated on 31.05.2016. The voice message i receive for the validity is up to 20.05.2019 which supposed to be up to 31.05.2019.
Why this difference?
2) i was promised that i would get all the channels including hindi and english along with the tamil channels. But i get all the channels except hindi and tamil channels. When i contacted the customer service, he said it is already activated and cannot help. Now i feel the very purpose of installing airtel dth is defeated.
I do not need the other language channels except tamil, hindi and english.
What is the use of having malayalam, telugu, kannada, oriya and bengali channels if i do not know the language.
Please remove all these channels from my package and restore tamil, hindi and english channels only.
Thanking you.
A. Chandrasekaran

I have bought a phone from airtel online store, made payment on 31st may.
Airtel customer care people misguided me and informed me ill need to convert my prepaid airtel no to post paid if i want a delivery of my phone, in case i dont convert my phone will not get delivered . So i rushed to airtel store to get my no convered as today when delivery person from airtel arrived he denied to handover me phone because he informed customer care people fooled me and in order to give me phone he had to convert my prepaid no to postpaid and then he himself cancelled my order . After making me wait for 5 days i got to know i have been fooled by airtel company . I paid amount for phone that company was using for them without giving me services and now unwantedlt they converted my no to postpa. What is te use for me if i dont get phone . They are also denying to convert my no to prepaid again .

They are just making money by fooling there customers there’s motive is just to steal money from customer instead of 200 forcefully i will need to pay them 400+ taxes to them each month now . Also i dint get phone for which i wait for 5 days

Phn no - [protected]

They not providing hello tunes service properly. when we set one song as hello tune they send message that hello tune service will be activated but not deducted main balance. after few hours deducting 60+15+15rs as charges for hello tune. to check what's going on, i called 198 but they said u activate one song after that u have changed another song but actually my phone not working few side of touch so setted hello tune on web but that fellow saying that i'm activated via sms service.how's it possible when touch not working after min again called 198 they connected to senior for query but that guy saying i'm activated via web. fellow people talking non-sense again and again after few min. after long argument they saying if willing to use airtel change to other networks by simply. is this the way aitel providing customer service means finally one day airtel also down like aircel. becoz of non-sense service and customer care. finally my hello tune is not setted at first see the screen shot for further details my hello tune setted is "ennai kollathae song " but see screen shot when it is activated and they said it is activated at 12.13pm but msg time is 3pm telling it may be delayed for sms. then how it is activated before receiving sms any service is activated before 3hrs?? 2 r 3 min means acceptable but this fellow said activated at 12.13 at that time my mob bal also low then how's possible it been activated. cheating and no proper hello tune service also many more like internet service

My mobile number - [protected] in the name of himanchali mishra, on dated 25.04.2018 i had lost my number and i had taken new sim card of the same number metioned earlier by submitting them police complaint copy in our local airtel store dated 27.04.2018. But the insurance provider needs sim barring form duly signed & stamp by the service provider but the service provider is not helping in any manner for the same. For the above issue my insurance provider is not approving my claim. Please help me in this regard.

I (Sunil basak) went to airtel franchise store in dharampur opposite to lic building, dehradun (U. K.) for port in of my idea prepaid no. [protected] to airtel as i heard that services of airtel is better but the executive services and monopoly disappointed me. Ms. Simran (Executive) took rs. 50/- from me as port in charges. When i asked for receipt for the charges. She refused.
I have confirmed and got to know that no charges is being asked for port in customers. Kindly look into the matter seriously as this small negligence put a bad image on company

Airtel has deducted Rs 15 from my account for a service called whatsmob which I haven't subscribed to. I called the consumer care helpline and they were not able to give me any information about the service either.

This is not the first time that Airtel has done something like this, and to top it off, they have made it very hard for customers to complain as you cannot find the customer care number on their website.

I want my money back.

Myself MANOJ KUMAR ROY, a regular CUSTOMER OF VODAFONE.NO-[protected].
I hereby inform you that I am very much disgusted and frustrated with your customer services because they are calling everyday for porting my no to AIRTEL. Despite my repeated request not to disturb anymore, they are continuously calling me.So I request AIRTEL not to disturv anymore, otherwise I will complain in the consumer forum. THANKING YOU.
MANOJ ROY
KOLKATA
WEST BENGAL

Hello,
I am an airtel user with a mobile number [protected]. Recently i recharged my phone for rs. 100 from a nearby shop. But when i checked it later, my phone was showing zero balance. I waited for two days but nothing happened so again i recharged it for rs.100 but this time through the internet. Money got deducted from my account but the balance on my phone still showing zero.
Please solve my problem as soon as possible because i have to deal with many urgent calls.
Thank you

I am working in hebbal region bangalore. Today from 11.30 am there has been no service. It is now 2.00 pm. This is absolutely unacceptable and too much inconvenience. If a consumer doesn't pay bills on time you levy late charges then why shouldn't it be implemented in the reverse direction also? The number of network outages you have which causes us to not use our phones for hours together, there should be money paid to the consumer for causing inconvenience.

Today i tried recharging my mobile through myairtel app, after following through the process, amount debit to my account but recharge was not successful.
After waiting for 15 mins in the confirmation page error message displayed as webpage error occured and no progression from that screen. Also amount not reversed after waiting for 3 hours.
Kindly do the needful.
Ph no : +[protected]

I have opted for dnd service infinite time, but none of it stopped random promotional messages and calls i am getting.

Last request date - 17/05/2018
Registration no. - s[protected]

It said dnd will be activated after 7 days. It's a small dumb feature, why does it take 7 days to get activated in first place. I didn't receive any confirmation on activation after 7 days. And i am still getting different promotional messages and calls all the time.

I ported my number from idea to airtel. The process initiated on 29th of the may and i got a confirmation from idea on 4th june telling that 'my port out request has been completed', now my idea sim is not working and i haven't received any confirmation from airtel side, also my airtel sim isn't operational yet, after inserting my new sim, it's showing 'no service'. It's been already 15 hours i'm without network. I'm really frustrated with your horrible service. Plz fix it soon.

My number: [protected]