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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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D
Dinesh Nimmalapudi
from Hyderabad, Telangana
Jun 9, 2018
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Address: East Godavari, Andhra Pradesh, 533440

Im using airtel network since 12 years, never troubled me in all those period. But now since 4 months, facing more problems regarding no network access and while coming to internet its too worst, so many times tried to contact airtel customer care for support, but no use. The worst network now to solve customers problems. So planning to shift the netwok.
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    A
    AG 911
    from Siliguri, West Bengal
    Jun 9, 2018
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    Address: Darjeeling, West Bengal, 734003

    Cannot use my data at all. Call drops continuously on every calls and sometimes cross connection takes place. And i have to call a person atleast 15-20 times then the call connects and i can talk. After call gets connected it drops too. Complaint has be done but no improvement at all. No network coverage at all at some places. See my unused data till now. I think i am regretting by switching to airtel from vodafone i think i hv to now port my all 8 connection in jio network. Is it so or will it be unsorted still from ur side. Plz kindly reply back. Take actions asap
    Airtel customer support has been notified about the posted complaint.
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      R
      Roposhnipi
      from Chennai, Tamil Nadu
      Jun 9, 2018
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      Address: Chennai, Tamil Nadu, 600092
      Website: airtel.in

      Hi. I bought a new 4g airtel sim 2 days ago. I am able to send messages but i'm not able to receive the same on my phone. I bought a new phone and had to replace my existing sim with a new one. I don't know why i'm able to send messages alone but not receive any. I am not able to carry out any online transactions since i'm unable to receive any otp. Please look into this as soon as possible.
      Airtel customer support has been notified about the posted complaint.
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        C
        chellam manickam
        from Erode, Tamil Nadu
        Jun 9, 2018
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        I have received sms from at-airfta informing "your request for porting the xxxxxxxxxx to airtel has been received"

        I never made a request to change over from the present operator to airtel. Then how did this happen? Who gave my number to them? Under what basis the airtel has sent such unsolicited message? Please take necessary steps and action against airtel. Thank you.

        Please be informed that i am very happy with my present mobile service and have not put any request for porting to airtel at all.
        Please look into this urgently and take corrective action against these fraudulent operators.
        Else i will have to lodge complaint against airtel with my local police station and department of telecommunication which may please be noted.
        Your immediate action will be highly appreciated.
        Airtel customer support has been notified about the posted complaint.
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          H
          hosabettu
          from Mumbai, Maharashtra
          Jun 9, 2018
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          Address: Pune, Maharashtra, 411007

          I am using cell number [protected] and the quality of the reception is very bad. If I use my phone to make a call my contact always complains the voice break, similar when I receive a call. This s a problem is maximum in my residence address.
          I also use VODAFONE but it is very much better, Can you help to improve the performance ?
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            S
            syambabupadamati
            from Hyderabad, Telangana
            Jun 9, 2018
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            Address: 500089
            Website: www.airtel.in/prepaid-recharge

            Dear Sir/Madam,

            I have recharged my idea number instead of airtel number due to over sight through www.airtel.in

            Recharged number : [protected]
            Recharged amount : Rs.509/- and Date : 09-Jun-2018.
            Transaction Reference No.[protected]

            Telephonic Customer care response ; They dont know for this transaction. There is no sms confirmation to resolve and acknowledgement for this compliant.

            I humbly request you to resolve and see that they should return my amount.

            Thnaking you.

            Yours truly,

            P SYAM BABU
            Mobile : +[protected]
            Airtel customer support has been notified about the posted complaint.
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              R
              Ravipati Upendra
              from Hyderabad, Telangana
              Jun 9, 2018
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              no signal problem

              I was not getting any network. After trying the sim in different phones i realized problem is with sim card. I Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I received the signal in 10 min and a msg stating "your services have been set. Please restart handset". After restarting i'm getting a "no service" message. What is the issue. Why do i have to keep running around...
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              S
              Santanoo
              from Bengaluru, Karnataka
              Jun 9, 2018
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              I have submitted for porting my airtel no[protected] from maharashtra circle to karnataka circle on may 21. It is still not completed. I have called all the complaint no without any result. Twice i recd call from airtel that it will be done within 24 hrs but actually not done. Meanwhile i am paying for roaming charges while using phone. Since yesterday nobody is picking my phone. Complete silence on when the porting will be done
              Airtel customer support has been notified about the posted complaint.
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                T
                Talkad Muralidhar
                from Bengaluru, Karnataka
                Jun 9, 2018
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                Address: 560070
                Website: www.naturalremedy.com

                I am a valued customer, holding post paid data card & mobile. No,
                From last 2 weeks, i am struggling to get internet connection, for waseting time 2 to 3 hrs, what nonsense sir.
                In tv ads, you claim 4g fast, india's best
                A really worst service
                I totally frustrated, ad professor, professional, depend on internet fir my project, research upgradation

                I will cancel it, i[censored] r unable to resolve this
                Sorry for the trouble, being a customer

                With regards
                Dr muralidhar t s
                Prof & research coordinator
                Bangalore
                [protected]
                Email: tallkad. [protected]@rediffmail.com
                Airtel customer support has been notified about the posted complaint.
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                  Saurav Bhagat
                  from Samba, Jammu and Kashmir
                  Jun 9, 2018
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                  Address: Jammu, Jammu and Kashmir, 181141

                  My airtel no [protected]
                  We are facing issue in our permanent address (Vill trindian p/o ramgarh tesh&distt samba)
                  Pinecode 181142
                  We facing network issue from last 6 years

                  We are continuing complaint but airtel company not resolved our issue
                  Airtel company say we are working on it but no change in our network issue

                  And in our village all users are suffering for network issue
                  In our village there is approximately 300+ yours
                  So please help.
                  Airtel customer support has been notified about the posted complaint.
                  Issue cannot resolve
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                    S
                    Sandeep098
                    from Bengaluru, Karnataka
                    Jun 9, 2018
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                    Address: Visakhapatnam, Andhra Pradesh, 530032

                    Respected authority, please do take strict action on airtel services giving fake promises to costumer saying that airtel 4g is the best.in my locality visakhapatnam steel plant, township, sector 3. Airtel services are very bad complained this issue to airtel many times but i didn't found any solution.in my area airtel 4g is not at all working. Not providing proper service. Please help.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      ricbabe avenger
                      from Agra, Uttar Pradesh
                      Jun 9, 2018
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                      Address: West Singhbhum, Jharkhand, 833201

                      I request trai to please ban airtel in jharkhand. It is such a fraud company luring us by sucking money for what they are not providing. Very very useless garbage company a vittal trash. Vittal trash must kicked out from our jharkhand his garbage has no right to do business with fraud intention to lure us to pay for what they are not providing. Just request trai to please ban it in jharkhand asap.
                      Airtel customer support has been notified about the posted complaint.
                      Jun 09, 2018
                      Updated by ricbabe avenger
                      Airtel is a very useless garbage service known for luring us to pay for what they don't provide. Airtel is # fraud company known for providing 2g speed internet on the name of 4g. Very # telecom service very useless #. It must get ban in jharkhand because in jharkhand there are too much things to do and for that we need high speed internet which airtel # # telecom sevice will never provide. Towers of airtel must be broken destroyed in jharkhand and kicked it out from jharkhand vey very useless garbage company. Very very snail beggar network too slow speed money sukers greedy dump # # liers.
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                        D
                        deepak barse
                        from Mumbai, Maharashtra
                        Jun 9, 2018
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                        Address: Pune, Maharashtra, 411014

                        This is deepak suresh barse from vimannagar pune :-411014. Some days before i think almost 45 days back some of your representative visited our office and asked to purchased air-tel sim. And he convinced me that there is no hidden charges and no sim activation charges it is totaly free from our side and he spoke a sugar coated word taught by you. As this is your policy to attract customer by using sugar coated fake words.

                        And he said that only 349 plus gst took place when the first bill genrated. Now the fine day come and i got a message from you that the bill is 703.
                        And i shocked so i called your call center quickly.. They said that there is no hidden charges you have to pay sim activation charges rs 250. This is what you sales representative deceived. Cheat us because you have given training to him.. You teach them that do whatever you want but earn money for airtel

                        I just want to say you that this is not ethically way to earn money.. Fear the lord he is almighty forever and forever
                        Airtel customer support has been notified about the posted complaint.
                        Jun 09, 2018
                        Updated by deepak barse
                        this is deepak suresh barse from vimannagar pune :-411014. some days before i think almost 45 days back some of your representative visited our office and asked to purchased air-tel SIM . and he convinced me that there is no hidden charges and no sim activation charges it is totaly free from our side and he spoke a sugar coated word taught by you . as this is your policy to attract customer by using sugar coated fake words .

                        and he said that only 349 plus GST took place when the first bill genrated . now the fine day come and i got a message from you that the bill is 703.
                        and i shocked so i called your call center quickly .. they said that there is no hidden charges you have to pay sim activation charges rs 250. this is what you sales representative deceived .cheat us because you have given training to him .. you teach them that do whatever you want but earn money for airtel

                        i just want to say you that this is not ethically way to earn money .. Fear the lord he is almighty forever and forever
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                          jayanth Merugumala
                          from Hyderabad, Telangana
                          Jun 9, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500033

                          Hi,

                          I met with an accident and my phone is damanged due to the phone fell down aling with me and my vehical. I am covered with insurence for my bike and for me as well. When i submitted the claim for handset insurance they said it is rejected due to negligence. How the hell it is come under negligence? This is a # service providing my airtel and everytime we submit claim they by default reject our claims saying improper handling. This is really rediculas. Please never ever recommend airtel a # service provider provides very # service.

                          Jay
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Jun 09, 2018
                          Updated by jayanth Merugumala
                          Phone number [protected]
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                            L
                            Lazzy Lovie
                            Jun 9, 2018
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                            Address: HX12DG
                            Website: In.Airtel.Com

                            I have been a airtel customer for almost 10 years now and recently moved to uk. Before moving to uk i wanted to convert my airtel postpaid to prepaid as i was just using my airtel sim for bank transactions. But some airtel executive called me and changed my mind to keep the postpaid as they would provide a rs 50 postpaid plan with unlimited roaming. So i thought this would work out. But as soon as i came to uk the airtel network did not register any of the available network. So i have been calling them for past 1 month but not at all getting any help from them and i have paid the postpaid bill of rs 300 which they said it will be 50.
                            Now the finally as they were not able to figure out the issue, they just said that sim has problem and i have to go back to india to get a duplicate sim card. So they expect me to spend 1lakh and fly to india just for a sim card. And when i asked if a family member can take the sim card on my behalf they said that would not be possible.

                            My airtel number is [protected].
                            Airtel customer support has been notified about the posted complaint.
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                              M
                              Manvitha kandimalla
                              from Hyderabad, Telangana
                              Jun 9, 2018
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                              Dear sir,

                              I have done a recharge in the morning of 09-june-2018 through paytm but the recharge is done for wrong number. And the wrong number that got recharged is not a smart phone which can't make use of plan credited to it. Is there any way to refund money to paytm by cancelling the wrong recharge.

                              Operator reference number:[protected]

                              Thank you,
                              Airtel customer support has been notified about the posted complaint.
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                                Nisha lakra
                                from Bhubaneshwar, Odisha
                                Jun 9, 2018
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                                Address: Bangalore, Karnataka

                                My sim is 4g and handset too but while i was travelling from bangalore to bhubaneswar i lost signal on my phone and now it's not coming. I tried to switch on off the phone but still no signal. Please look into this i am unable to contact anyone. It's being very problematic. I am not able to understand the problem of my sim card. It has been days that i am without signal on my phone.
                                Airtel customer support has been notified about the posted complaint.
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                                  Muthu Karuppan
                                  from Kotamangalam, Kerala
                                  Jun 9, 2018
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                                  Address: 600049

                                  My family plan was initiated on 19th dec 2017 till now the the plan has not been changed and i have been charged for two mobiles. If am not paying the bill the service is getting disconnected and i need to go to airtel store for resolving the issue. Almost 6 months over till now the issue is not resolved and no update in emails also.. Email chain is going on for last two months with same update
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                                    Vijaysonde
                                    from Bengaluru, Karnataka
                                    Jun 8, 2018
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                                    Address: 560099

                                    See dear airtel team
                                    Very worst network becoming earlier y i don't know 4g network not getting simply buffering each 5 sec. Wt is use. Better move to jio network i am feeling to go that jio network please give the root cause &target date i need reply with correct action i hope don't get problem so try to solve the problem and provide good connection
                                    Airtel customer support has been notified about the posted complaint.
                                    Jun 08, 2018
                                    Updated by Vijaysonde
                                    4g network very weak

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                                      nutscrews
                                      from Lucknow, Uttar Pradesh
                                      Jun 8, 2018
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                                      Address: Lucknow, Uttar Pradesh, 226001

                                      There is no connectivity in airtel broadband since 06/06/2018. Inspite of several complaints on telephone airtel or its employees are taking no interest. It is a cable error. Please help as i need the broadband urgently for councelling. I have called airtel complaint cell, the boy who installed the broadband and the airtel franchise. Either get my problem resolved or i will be compelled to disconnect the broadband.
                                      Airtel customer support has been notified about the posted complaint.
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