Airtel Complaints & Reviews

I phoned the airtel office in Quilon for the hotspot device was told it's Rs 999. Airtel.in hotspot device priced at Rs999. Airtel hotspot device at Ernakulam for Rs999. I went to the airtel Quilon office to buy hotspot & told that it costs Rs 1400 for the device & sim extra They said today's stock is Rs 1400 just for the white hotspot device and sim card extra when ever where it is advertised as Rs999 ! Why is Quilon Airtel selling white hotspot device at this inflated rate?

I port to airtel postpaid from other operator.
First they told me that plan will be 399 per month and we will give you 100 discount voucher. But in first bill there was no voucher. then they agreed for voucher from next bill.
Also with unlimited plan they charged me Usage charges of approx 50. When I asked they told me that you made calls on special numbers which are not included in plan. I want to know about those special numbers.
They also charged for some international messages. But in reality I did not send any messages to international numbers.
Please forward my complaint to airtel.
Thanks.

I have recharged my mobile number [protected] by Rs 499 on 1 July 2018 but unlimited voice calling benefit and data benefits are not given to me till this date. I have complained almost 6 times on airtel customer care. Every time, they tell me to wait for one day but they are not solving my problem. Even Aitel is sending the sms that problem has been resolved without resolving problem.Kindly resolve the problem or refund my money back otherwise I will move to consumer court and sue Airtel for its totally unprofessional behavior.

Sir,
With humble request I'm to inform you that my mobile number [protected]
Was reacharged twice in same day and same time from different place through internet amounting rupees 509 and 448 respectively having the same nature of reacharge valide for 90 days and 84 day's
So, please refund one of the reacharge amount preferable rupees 448 immediately so that I may not be published.
Thank you

Dear sir,

My airtel no is [protected] i recharged 399 rs today dated7/7/18 o[censored]nlimited call and 1.4 gb data perday but after i recharged it i am unable to call my home landline no its give massage of busy network and cut the call automatically.\
i was using from 2011 voda fone first time i thought to use airtel service but i got this ridiculous kind of service i use to call mostly in my home landline no and when i am not able to use it then it is useless for me and my 399 rs recharge will go waste.

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ConsumerComplaints.inAirtel PREPAID SIM CARD ACTIVATION
Airtel Prepaid — PREPAID SIM CARD ACTIVATION

118 Reviews
Bh Bharat Bhushan
Submit a Complaint
Dear Concern

I purchased a prepaid Simcard by online site VIP hexx then I paid 3000 by Andhra bank debit card by myself that payment was paid on 02/07/2018 reference id is . Your A/c no. XXXX534 is debited with Rs 3000.00 plus charges on[protected] . Ref no[protected]. To Account Number
[protected]
Account Holder Name -
Rameen Khan
IFSE Code - HDFC0002345
Branch - Amargarh but still My no hasn't activated yet My mobile no is [protected] Airtel but all of sudden from 03/07/2018 Evening a Message received in mobile that sim registration failed and service completely stopped according to his suggestion again i deposited doc as voter card photo & Declaration form along with application form

I would like to draw your kind attention to take personal initiative and get it activate shortly

Thanking You
Bharat Bhushan
[protected]

Complain
i want a new sim of this no [protected]
Bh Bharat Bhushan

Dear Concern

I purchased a prepaid Simcard Whose no. is[protected] and Mob. No. is [protected] on 14 Dec 2007 covering 2 years incoming facilities in amount of Rs 560.00 only, from local Agent(shop ) . I submitted documents i.e . photograph & voter card along with application form. This document submitted to airtel showroom At Behind PVR Vikas Puri Delhi -59 on dated 29 DEC. 2007 . After that my Mobile was activated and serving smoothly but all of sudden from 15 Jan 2008 Evening a Message received in mobile that sim registration failed and service completely stopped then i went to show room and contacted showroom incharge, according to his suggestion again i deposited doc as voter card photo & Declaration form along with application form

I would like to draw your kind attention to take personal initiative and get it activate shortly

Thanking You
Bharat Bhushan
[protected]
Da darpesh r chiplunkar

Hi... Please revert to me if you have Government Prepaid card schmes
Jo joackin prabu

power prepaid pack — not activated after submission of Document

Dear sir,

sub: non-activation of sim:reg

I have purchased your
sim no:[protected] and
sl.no : A[protected]
mobile no: [protected]
pack Code: mthof pkg_12/07

the sim was purchased on[protected] at about
10.00am and it was promised to activate on or before 17.00hrs and till date 19.[protected] the same was not activated.
I have submitted my pan card for my identification
proof and family ration card for address proof .
Mr. Rahuman mobile no[protected] the incharge of Airtel is informing that he will not
activate the same and will destroy my document also.
please let us know the outcome

with regards.
F. Joackin Prabu
[protected]
good home mani mahal apt
s0wripalayam road
puliyakulam
coimbatore 641045
Sa Satkarjeet Singh

Airtel/ Prepaid Mobile Card — Non Activation of Prepaid Number

Dear Sir/Madam

This is to bring into your kind notice that I, Satkarjit Singh has got a FREE AIRTEL SIM (NO. [protected]) with a purchase of NOKIA N73. I got it activated from an AIRTEL dealer ‘ SUNIL AGENCIES, OPPOSITE SHINGAR THEATRE, NEAR PUNJAB NATIONAL BANK, LUDHIANA’ WITH Rs. 100 (Activation Charges) having ONE Month Validity. Then I got the same number recharged with Rs. 500 Pack. But the SIM didn’t get Activated. The same dealer issued me a NEW DUPLICATE SIM worth Rs. 190. Again I got it recharged with Rs.100 Pack with ONE month validity. The result was same, it didn’t get Activated. I approached the Head of ‘SUNIL AGENCIES’ Miss Puneet Anand. She told that the SIM is DEAD and it can’t be activate and returned Rs. 190 (which were charged for issuing duplicate SIM)

I have lost almost Rs. 750 and a Lot of TIME in this process. The Dealer has harassed a lot and I am left with nothing on Your side.

Kindly look into the matter on PRIORITY BASIS and take Necessary Action as early as possible.

Looking forward to hear from You soon.

Thanks

Satkarjit Singh
Contact No. [protected], [protected]
Airtel No. [protected]
Residential Address: House No. 175, Sector – 39
Urban Estate, Chandigarh road
Ludiana - 141010
Su suraj

AirTel — activation of my sim card

please activate my sim card
Bi bibhishanv

please send airtel guide how to use sim card & refil
Sh shiva prasad rout

Personal — kindly activate my perpaid connection

Hello,

This is shiva prasad rout, i had taken a reliance prepaid connection around last two years back, my number was +91-[protected], i need to activate that prepaid connection.what should i do ? could u help me out please? kindly mail to me the details of the status.

Warm Regards

Shiva Prasad Rout
#370, 3rd cross, Gurappa line,
Annasandra palya, Hal,
Bangalore 560 017.
Mobile No : +91-[protected]
Pr prashant waghmare

Airtel Prepaid — since 2 months my sim card is not actvated

HI MY NAME IS PRASHANT .WAGHMARE, I HAD PURCHASED A SIM 2 MONTHS BACK THE NO IS [protected] & THE SIM NO IS[protected], IM REALLY SORRY TO SAY THIS THAT UR SEVICE ISDOIN VERY BAD DUE TO MY EXPRIENCE THE PEOPLE OUT THERE IN UR GOREGOAN GALLERY DO NOT GIVE SATISFACTORY ANSWER, I WAS BEEN TOLD THAT THE SIM IS NOT THE 1 U BUYED, THE OTHER TIME I WAS BEEN TOLD THAT THE SIM NO IS NOT MATCHING, WHEN I CALL UP UR HOTLINE SOME SHEWTA SAYS SIR U RECHARGE IT BY 149 RUPEES &
INSPITE OF TELLING HER THAT IT IS NOT ACTIVE, STILL I DID A RECHARGE, INACTIVE AGAIN, THEN A CALLED UP AGIAN SOME MR RUPESH KUNDRA COMES UP SAYING IM THE FLOOR MANAGER HEREAFTER HAVING SOMECONVERSTION WITH HIM IT SEEMED LIKE HE WAS 1 OF THE CSE CAUSE HE WAS JUST NOT KNOWING WHAT HE WAS TALKING ABOUT, THIS KIND OF FOOLISH & IRRITATING STUFF'S R GOIN ON IN UR AIRTEL PROCESS, I SIMPLY WANT AN EXPLANATION FROM U AS EARLY AS POSSIBLE CAUSE NOW ITS OUT OF MY PASSION IF ITS NOT DONE FROM UR SIDE I'LL TAKE IT VERY SERIOUSLY FOR SURE, THE DEALER OF THE SIM CARD IS BOMBAY TELECOM GOREGOAN & THE RETIALER IS SAI ELECTRONICS
thanking u prashant. waghmare

[protected][protected][protected][protected]
Dr Dr. Anju L.

Airtel Prepaid Connection — No reactivation of sim in spite of submitting the documents asked for

I am a grieved customer of airtel prepaid. had taken a connection from a dealer in pillaiyarkuppam, pondicherry . number was deactivated due to lack of address proof, as per the customer care personnel. Submitted the relevant document ..reactivation not done, almost 2 weeks now. Repeated calls to customer care not fruitful. kindly help
Pr Pramod Kumar

Airtel Sim Card — Activation of Prepaid Sim Card

I had taken Airtel prepaid sim Card [protected] from sangeetha marathahalli on 10.08.2008. My Sim gor deactivated on 6.09.08 stating Address verification. I have resubmitted the address proof on 8.09.008 and again on 12.09.08. Still the Simcard is not activated .I really do not know the problems Airtel is facing in activation as no proper answer is available.
Pl help to satisfy the needs of the customer.
Vi vivek sawla

Airtel Prepaid SIM — stop message service

mobil mein stopmessage for5432101and52906005
Jy jyoti ranjan darjee

Prepaid Card — SIM card activation

my cell no [protected] was activated for one year, but how can it deactivated within four months.kindly activate it as soon as possible.
Pr PRATIK ASHOK CHAVAN

Airtel Prepaid — DELAY TO ACTIVATE THE SIM.

Dear sir / mam,

Please do disconnect my postpaid sim connection as soon as possible and send bill which, i shall pay.

Thanks
********************************************************************************...⇄

Hi,
I cleared dues and I have submitted disconnection request to airtel store on 8th may 2018. I followed up many times. But, they havent disconnected it . Instead they generated bill in next month. With bill period 23May 2018- 22jun2018. Now, they are calling daily to pay the bill. It is like mental torture for me. Please help.

Airtel store - Oracle campus phase1,
Hitech city 500081
Hyderabad.
Thanks

For past 12 months I have been raising complaint saying my internet connection is not working and I have been getting the response saying server hardware issues and will be fixed in some time - 12 months is not acceptable and few times my complaint have been closed by Airtel with out giving any solution.

My resent complaint number[protected] is on hold for more than a month and no update from Airtel and they claim that system will send auto generate SMS and when I asked them to check when the SMS was triggered they are tell that its not sent and they don't know why.

I have been told to call Mr. Padiyan to know when this is issue will be fixed and when I tried calling I got auto response that they work only during the office hours.

Why Airtel is not giving me the correct response?
Why customer care is available if I should call someone and check for response?

I paid 12 months bill and i am unable to use the service.

It will be of great help if some one can help me wrt issue.

Unsatisfied Airtel Customer
Arun Sethumadhavan
+91-[protected]

Dear team,

I am really very unimpressed with ur service what kind of service provide by you...i have raised a complaint regarding my digital tv that my standard stb dosen't working ... ur executive came and told me that we don't have standard stb and forced me to upgrade with hd box.. with Rs-600/- and from customer care says u have to charge with only Rs 350/- to change your standard stb ... why i have purchase hd box .. after that they have closed my complaint without my information ...after two days i have reached your service partner named "net dot solution" they have suggest me that we have upgrade ur standard box with hd box in the amount of 450/- and they have promised me to do a waiver of amount Rs-250/- with their side ... by tomorrow but still two days gone still waiver not done and also they don't pick my phone ... what is that means they are foolish me ... i am really not happy with this kind of service ... on the other hand u have promised ur customer a better service ... but on other hand what kind of service provide by ur service partner i need my waiver that they commited ... else i stopped my service ... and i am move on ur compititor...

Customer ID - [protected]-001
Name - Seju nirankari
Contact no. - [protected]

My Airtel mobile no: [protected]...
Airtel May-2018 bill, was Rs. 467.67.ps which was Paid on June 11 - 2018 vide (Txn ID[protected] but this month sms received that i have to pay Rs.902. (My package was fixed at the time of connection taken is Rs.399/- per month only) excluding taxes.

I would like to talk with Airtel employee but no one is available on line,
and i have seen many complaints in online even though Airtel is responding.
This is my complaint.
Kindly treat this mater as very important.

If there is no proper reply from Airtel then i go to consumer court.
Kindly reply to me

I harpreet singh 1487/4, rani bagh delhi 110034 applied for broadband on 22-06-18 & made payment of rs. 500 by cheque no. 828322 sbi shakur basti delhi 110034

Mob: [protected],
CEF No. 11148107

after 2 days i gt a call that there is no availabity at my location
i toid to return my documents n cheque
but my cheque has bn cleared
n no broadband
u r requested to refund my amount of rs. 500

I have obtained a new connection in the month of May 22nd 2018
They told me that the monthly charges will be 990 plus taxes

and the prorata bill will be done for the month of May since the connection is taken only on 22nd May 2018

I have received a bill for Rs 1460/- stating the bill for 17th May to 16th June even though the connection is taken only on 22nd

I have paid the bill on 5th july vide your Receipt No: 66494703 Transaction Ref No: [protected]

I have paid form my sb account online and also got a sms receipt

Again i received a mail saying the bill for 17 May-16 June 2018 as Rs 961/- and to be paid before july 7th 2018

I have also went and saw my account and it shows receipt of Rs 460 and Rs 500 on 25/6/18 which your people told it will be adjusted in the coming month bill

I don't know why you are sending two bill and the first bill which i have paid is Rs 1460/- which is against what the rental told me that too charged for the period which i have not used the internet and land line also.

Kindly make the repayment of the excess billing i have paid to me and check you account how you have charged Rs 1460/- and again sending a bill for Rs 961/-

i have switched over from ACT and they are giving more options as come back options
The way you treating the customer i am not happy

you have also registered a wrong cell no, my cell No is [protected] kindly change the same in your account
Hope you will reply to the customer

Hi,
I have two aritel number of my family member. I processed those number for porting to another company on 4th of July 2018. Airtel customer care called me on 5th of July 2018 requesting not to do port to other company as they have offered me that if I do recharge Rs. 399 the I will get 82 day of validity they will cancel the port code . But I got only 70 days of validity instead of 82 days.
Please help to get actual benefit.

Please find the numbers.
1. [protected]
2. [protected]

Regards,
Riddhiman Nath
[protected]

We at dahisar west, kandarpada, mumbai, has been have Airtel range issues for a week now. zero range. On calling your customer support they said we are not in area of coverage and new tower is under installation. I have been living in the same house for 3 years now and i had no such issues earlier. This is the mangrove area and trying to put up another tower will kill all the tiny living things ... this is the only place where you can see some wilderness...I have seen birds dissapear in my home town with the instalation of new towers. Please do not come up with excuses to put up new tower..it was working fine till past one week. The image is from your own website that states that there is excellent service in our area.

I have been in touch with Airtel team from past one month.

Please find attached the receipt for the payment i have made for the broad band.

I have sent several emails as well as visited their santacruz branch where i brought the device from for the refund as they could not able to installed it.

but till now they are giving some or other excuses and from past 3 month not even reply from them.

I am help less now as they are cheating the customer.

.YOUR ALL SENIOR MANAGEMENT TEAM IS ONLY INTERESTED IN THEIR SALARY, NOT IN YOUR CUSTOMERS, IT IS HIGH TIME YOU WAKE UP FOR YOUR CUSTOMERS & SHAREHOLDERS. YOU ARE STANDING ON CROSSROADS, IT IS TIME FOR YOU TO TAKE STOCK OF THE SITUATION, CLOCK IS TICKING FAST.
Poor Quality of Signals

I am customer of Airtel for a very longtime. My present no. is with me since 2009. I am quite dis-satisfied customer for last Six Months. In my house, there is a serious issue of signals. Now a days, even outside house there is a frequent call drop and poor connectivity problem.

Dear Mr. Sunil Bharti Mittal, This may please be treated as a wake up call for you and your large organisation. Your service team is sleeping and just misguiding you. They are putting up customer satisfaction fudged figures. On the ground, there is a lot of dis-satisfaction. I am crying for last 7 months for good connectivity. No action. Your people fudge the reports. They are capable of providing customer a very temporary relief till the time call centres registered customer voice stating that my complaint is over. Within next 48 hours, they are facing the same problem. This is manipulation of highest degree. I am not in a position to understand as why you are not taking your customers seriously. This is the biggest crime one can commit with the business " NOT LISTENING TO CUSTOMER VOICE"
One question; why your senior people are inaccessible to your customer? Why only call centres ? Your senior management has no pulse of the market. WAKE UP < WAKE UP > WAKE UP Shriman Sunil Bharti Mittal ji. Your salary drawn people are only interested in their salaries & perks, not in delivery. It is you who have to see your business.

Sir,

I did not the get the recharge benefits of the attached Invoice bearing No.[protected], dt.[protected].

I have been suffering huge problems by AIRTEL MOBILE SERVICES since long back.

Please look into the matter personally and please redress my grievance at the earliest.

Thanks & Regards,

ANAND. V,
Cell Ph. No.[protected],
E - Mail: [protected]@gmail.com

I have plan of 1.4Gb per day plan. But I never use it any day. The Airtel debit the data balance on its own. When I connect to laptop with in two minutes half GB is debited. I opened mail and download a file less than one mb my all data 1.4gb is debited. This happens every day. I use only basic uses like WhatsApp, mail, etc. No downloads but data is debited. When I am having plan of BSNL of 100mb it's more than enough for me for checking mails and WhatsApp. Now with out any use 1.4gb I'd debited. Really cheater company.

Hi Sir,

I want to convert my Airtel postpaid connection to prepaid connection.

For this purpose multiple times visited the Airtel customer care service centers but every time they are telling some stories

Not converting my connection to prepaid .

Today I went to Marthahalli Bangalore Airtel customer care service center which is near by marthahalli kalamandhir branch .I was entered in to branch 7.25 PM .I was asked her she replied their working hours are over.I was asked her up to 8 PM you support like that no luck.

Not only single time.multiple times they are doing like this only .I am paying the bill unessarly with out using more calls.

When I saw the working hours on their board it is having morning 10 AM to 8 PM.

It is clearly prooving her lazyness with her work.

Is it way to bahave to the customers.

I need your justification about this issue also I need your reply from higher management.

Bangalore - Marthahalli Airtel customer service center near by kalamandhir

I don't know customer executive name but she is on duty on July 6 2018 time we visited around 7 to 7.30 PM.Based on this details you people can guess her.

zakhee.[protected]@gmail.com