Airtel Complaints & Reviews

Dear sir,

I made a recharge on wrong number ([protected]) for inr 448 using amazon pay. After that i recharged correct number ([protected]) again as it was too urgent.

Then i approached amazon and airtel both in next 5 minutes but both said they can not help me on this.

Please get my money reverted in my amazon pay as a paid using amazon pay balance.

I kindly request amazon / airtel to address my issue and get my problem solved.

Thanks
Vipin sharma
[protected]

Airtel me 399 ka recharge krwaya lekin net chal hi nhi rha. Customer care wale keh reh ki thik kr rhe h lekin kb tk hoga bta nhi rhe. Daily ka 1.4gb data use hi nhi kr pa rha. Ab ye keh rhe ki tumhare area me 4G network hi nhi h. Or keh rhe aapne chek krke recharege karana tha. Jbki inki website pr 4G net available bta rha is area me. Or agr 4G nhi h to km se km 3G to chalna chahiye

Am facing problem of call drop or call ended automatically from last 1 month. Sometimes call didn't connect, and sometimes i can't able to receive call but in message it shows miss call. I complained earlier about that but the progress is at its resting place (Zero).
I even not able to make call during emergency time.
I hope someone gonna listen my problem n take appropriate required action.
Thank you

I would like to raise a formal complaint in regards to my Airtel Prepaid connection - Number deactivation. My airtel number has been deactivated since last few weeks and I have been following up with airtel customer service for more than a week without any success. I have contacted airtel customer service on Phone, went directly to the Airtel showroom and also seeked assistane on the twitter handle. I haven't got any update on the next course of action to get my Airtel number back. Airtel customer care ask me to go to showroom and in turn they ask me to contact cutomer care online. It is going in circles and the case is not progressing Could you please advise on the process to register a formal complain on this issue?

Since last month im facing issue with my bill & rental. I have opted the plan of rs.399 with 6 months discount of rs.100, which git expired last month.
I raised a mnp request but your ghys called up & said they will waive additional rs.100+18gst from my bill & keep active 100rs. discount for next 1 year. I was agreed & make the payment to continue the service.
But this month you guys had sent me bill with the same rental & also added last month waive off money rs.118. I had complaint on 29th june then your floor support jaikrishna committed that the last month & this month add. charge total rs.236 will waive off & also activate 100rs. Rental for one year in next 48 hours also i will get a call to confirm the same but still the chargea not waived off also plan not discounted. Im no longer want to be a airtel user, kindly disconnect my no. Im mot going to pay single extra penne over my regular charges & disconnect my no.
Im fed up with airtel never suggest anyone to take your connection, you guys are worst to fulfill commitment.

Regards,
Ashish Agrawal
[protected]

I have recharged my number [protected] with recharge of 49 rupees from paytm with details as 1. Operator Reference Number:[protected]. Recharge number: [protected] 3. Date & Time of order: 03-Jul-2018.
I havent received any confirmation or balance update. This has happened to me like 100 of times .You people dont have terms and condition clear. Its for one day validity, and ofcourse we cannot contact you directly and you will contact back when whole story is over. You are in industry of providing services to customer not robbing off them from their hard earned money. I would really like to hear soon from your representative

Sir/madam,
I've recharged my prepaid mobile no [protected] with 92 rupees for 6GB data-7days on 6.00pm TransID [protected]. But i didn't get 6GB data. I've checked through *121*51# and my airtel app both showing that 1.4 GB screenshots attached (my present pack is 509/- 1.4gb daily data 90days) even I've approached customer care 4 times they said to raise complaint and their answers are in irresponsible manner.
I've attached all the screenshots So kindly look on this issue and solve the issue at earliest possible.

Please find the attached files and do the needful

I have recharged my DTH connection with Rs. 125 at 14th Jun, 2018 through "My Airtel" android application and as per offers applied, I should get Rs. 100 cashback but more than 15 days left and till now I haven't received this cashback.

They don't have any support or email link in "My Airtel" application.

I have tried to call customer care number[protected] which is given at https://www.airtel.in/personal/money/contact-us but its not working.

It says "Please check the number you have dial"

So I have to file complain here.

I was using Airtel Fixed line when I was in chennai and when I sent a request to disconnect, nobody cared. After a month, they have agreed to disconnect the connection. I have billed for this entire duration and the customer care supervisor Mr. Karthik (interaction ID[protected] dares me to take action. This is pathetic.
I want to the issue to be solved and action to be taken against Mr. Karthik.

Hi,

I have decativated an hello tune amount which i did not like.
And choose another one. However the amount was deducted from both.

How to get back the additional amount that was deducted?
As it is supposed to be refunded after deactivating the hello tune.

So please put ut back to my airtel balance such that i can continue with your services.

I had recharged my airtel yesterday 2 July with Rs. 50 and an internet pack of 149. My balance shows 0.51. I haven't made any cells. I too received message my mobistore has been activated...to be precise this is the message:
MOBISTORE service has been renewed @ Rs 40.0 for 4day(s) from your Airtel Mobile. To deactivate, Call or SMS STOP to 155223.More services, click http://56789.airtel.in
I have never opted to this service.
What is happening and where does the money go?

Inspite of forcefully making me change my prepaid sim ([protected]) to postpaid while porting, airtel has charged me a sum of rs 360 while converting again my postpaid back to prepaid. I didn't have any dues for previous month and also had nearly 12 days usage left with my previous payment. Such a money making process and cheating airtel does. Never ever i'm gonna recommend airtel to anyone. It's been always money loss for me using airtel sim.

Bhuvana

I am using Postpaid Connection plan ₹499/-. I am facing problems regarding Call dropping, No Internet Speed, network dropping to 2G, 3G which is disgusting.
As I am complaining since 2weeks, but no response is coming from the Airtel.

I pay my bill before time but Airtel services are very poor and no importance is given to there customers. I am irritated from Airtel connection and will surely PORT MY NUMBER TO ANOTHER CARRIER.

From another carriers like VODAFONE, JIO, IDEA giving BEST SERVICE ON CHEAPER RATES.
ASAP RESOLVE MY PROBLEM I[censored] VALUE YOUR CUSTOMERS.

Dear Team,

This is to bring your notice that, i am facing

huge issue with Poor Indoor Network coverage

at residence Puranigudam Bhimargaon. Prior to

this i made may complaints to Airtel for Poor

Indoor Network coverage at residence .But

every time my complaints was closed without my

concern.I have been using my Airtel no since

long time but now a days Airtel does not

respond to customer concern at all.I used to

recharge my no with Rs 448 which is my hard

earn money and i am not getting value for

that. Because once i entered in my room

signals used to get shut down.

Kindly look into the matter, if there is any

hope of resolving the issue then please do it

ASAP.i was so satisfied with the Airtel but m

sorry to say if my problem not get resolved

soon then I have to port my no.to some other

network.
Solve the issue asap.

Regards
Dipmoni Das
Puranigudam Bhimargaon
Nagaon Assam
Mob No-[protected]

It's ver much distribing that
Kind spam sms always receiving and customer care executives are helpless how can I stop such messages
Every day without making any calls or send messGes getting below messages
It's very much disturbing and making screen full with such spam messages

A$-TFAROT

CallCost:Rs.0.00 Duration:00:00:30 Bal:Rs.0.47.
22=Gulf 10p/s+US?1p/s
199=ULcall+1.4GB/D28D

Since i bought post paid data sim with wifi device, i have been facing problems regarding the bill.
I received my bill for the month of june around 9203 rupees suddenly, when i viewed my billing details they changed my plan with out my consent or prior information and charged around 9203 rupees.
I contacted concern airtel office nearby and they said that they will raise the complaint regarding this but till now there is no information from the airtel office.
I personally raise the complaint through email to the customer care they are not bothered about to give the reason or explanation for that they are keep sending mails and following months bill regularly and making the phone calls to pay the bill.
Again i request you to resolve my problem as soon as possible.

My data sim number [protected]

Hi team,

This is regarding full& final letter of airtel account id: [protected].
I am 10 year old airtel subscriber and monthly paying 4k approx to airtel.
I had closed my dsl & broadband connection in 19 april 2018 and received no due certificate from airtel team, but unfortunately still showing pending amount
After closer since last 4 months and simultaneously receiving many calls in a day for due payment.

Many time i have raise complaint to the customer care (Complaint number[protected] and email same to [protected]@in. Airtel.com (I can forward previous mails).

See the trail mail no due certificate mail. Raising same to the concern dept/person/authority.

This is how the world class service working in india.
Pathetic... Pathetic.

Kindly look into the issues and close asap otherwise kindly deactivate my all the service mobile post paid 2 number, broadband and dth.

Thanks in advance

Parikshit
[protected]

I made online payment of Rs 3301 vide transaction no[protected] for my dongle no [protected] and online payment of Rs 3301 vide transaction no[protected] for my dongle no [protected]( Infotech HAL account) . Kindly forward these payment receipts to my email id : [protected]@infotech-hal.com

For the last 2 days in a row, i have been charged rs 35 value added services i did not request (Musicmasala and funstore1) on my prepaid airtel sim. Money has been deducted and these are also on auto renewal. Have no clue how i can effectively stop this from repeatedly happening and get my money reimbursed. Never had i even heard of these services before. Incredibly disappointing.

Sub: complaint in connection with of my post paid connection mobile no [protected] for changing family plan in cheating manner without getting my consent.
Ref. Of mails received from airtel and sent to airtel.
1. I am customer of airtel since 15 years and availing family plan of rs. 599 with add on four family mobile nos.
2. The family plan of my post paid connection mobile no. [protected] has been changed in cheating manner without getting my consent.
2. Neither i had sent mail nor i had approached to customer care center for changing plan.
3. The customer care had given me wrong information and changed my family plan without getting my consent in mail/message/call.
4. I had already received call from appellate authority of airtel punjab who refused to solve my problem.
5. For not getting response from appellate authority punjab,
I am compel to approached in grievances of trai,
Request to look into matter
And kindly help me redressing my grievance.

Thanks with regards.
Nirmal singh pmg
Mob. [protected].