Airtel Complaints & Reviews

I have coverage problem in my area of my datacard and launch complaint on 25th may, till now i have not received any call or solution or even requested to engineer visit that also not done yet.

Request to resolve asap

Complaint no: 85492072
Datacard no: [protected]
Add. Where prob:
F101-earth ambrosia, canal road, vemali, sama-savli, vadodara, guj

Dear sir/madam,

I am residing at vill - abdulpur, p. O-digra, p. S - balagarh, dist-hooghly, pin - 712512. Last few month i have been facing lot's of problem when i tried to connect call and use internet. Even right now facing this problem very much. Call drop is common problem at this area and access 4g internet. Some time i could not able to access any internet. All of villager's are also facing such problem. I have already given all above information to airtel customer care over the phone (198).

So, if you provide your best service at this area, villager's will be glad and your customer will be increase day by day either we will port in another network.

Please look at my matter as soon as possible and resolve it.

Area pin code:- 712512

Thanking you.

In my home i am using 3 airtel sims in 3 mobiles. All these are not working since yesterday. I switched off, removed sim and then inserted it again, then turned it on, still no use. Seems some network down.

But it showing there's enough signal and internet is working, but phone calls are not happening. Its trying to connect and then ending the call.
Please look into issue.
My phone no. Is [protected]

Good afternoon sir,
One of the guy calling on my sister's mobile number and disturbing her

I want to know his address and details about him.
Please help me to find out his address
Contact : [protected]
Operatior : airtel
Area : rajasthan
Please solve my issue as soon as possible.
He is disturbing our life, we can't handle this much of non sense activities any more....

Hi sir,

I have ported to airtel recently.

At starting all was going fine.

But after 15 may, i am unable to receive sms sent from any other mobile.
My phone balance is ok.

I have already complain for the same but no action done yet, still waiting for reply

Please help in this regard.

Thanks
Amit kamal sharma
Mobile no [protected]
Email [protected]@gmail.com

Without intimation mobistore service activated and deducted amount from my balance i didn't seen the message. So i called to customer they informed we are not refundable the amount. So i kept a port to another n/w. So my suggestion for all airtel customers don't kept balance in your account they deducted amount with out any intimation. And i asked for other airtel customers they are also getting same problem. So i think port is only option but my friends and all other airtel users suggested we need to give complaint on this because it's not only me it's deducted so many airtel users with out intimation, so they are blaming the customers i think they get huge amount in their accounts it's looks like another scam.

I have airtel prepaid sim card from mumbai circle using it from last 3 years without any issue, presently i am working in nagpur, from last 2 days its stop working it very difficult to understand that what is the problem and i visited nearest airtel gallery where it knows that it's problem of network from mumbai circle, all my work stop due to this issue.

Hope u understand the situation.

Number [protected]
Makarand

I have already raised to disconnection request, but the airtel cable was not removed and the airtel cable was touching 11000 volt electricity cable due to poor installation by airtel, major accident happened on 20 may 2018 and my fatherinlaw and my wife and myself had high volt shock, my fatherin law age 85 is sick now.
Please contact me [protected] and going to escalate to trai now

Hi,

I observed below pincode, airtel network is worst, call is not connecting and signels is very bad and keep on disconnecting. Calling parties are getting out of coverage area or switched off. Signels are very very bad. Once upon time in below places airtel was best network.
Take care of it.in othercase subscribers will migrate to other operater (Idea, jio, vodafone).

Pincode : 516002, 516227, 560100

This is regards to the may 2018 bill cycle which enabled an international pack without my knowledge.

I was out of country visiting china from 21st april to 7th june. We had a stop over in sri lanka outbound and inbound for a day each.

Details of bill dated 21-may-2018 for airtel no. [protected]: total due: rs 10507.42, due date: 08-jun-2018, bill delivery date: 01-jun-2018. 15% service tax has been replaced by 18% gst. To view bill/pay online, click

Here is my case:
1) after my dubai trip in august i got a random call from your promotions team and was told that why don't i enable a scheme at no additional charges for free incoming free messages abroad. I remember repeatedly asking if there are hidden charges and i was told there aren't any charges to enable incoming messages while roaming internationally. So i kept my phone on.

2) i would like to listen to the conversation which according your team happened in december where i approved of the plan. I do not recall agreeing to enabling any such plan. There has clearly been some mistake. I would like to hear the recording myself.

3) if i had taken the pack why would i not use it. I didn't even know if it was enabled. I have not made a single call. I am being unfairly charged for entertaining random in-coming marketing messages where charges and other information is hidden and not passed on to customers. This is a clear case of cheating.

4) if the pack was enabled i should have gotten a message from airtel as soon i landed in sri - lanka on 22nd but according to your team the first data pack enabling message was sent to me in china on 29th. If you are enabling such expensive data packs you need to inform customer upfront and not sneak behind their back enabling random packages and charging them a bomb.

These are unfair malpractices and i will make sure to take it to consumer court if the charges are not waived. This is charging a customer without them being aware.

We have been as a family of four have been loyal airtel's customer since 1996 with original phone number registered in our name +[protected] and have paid more than 10 lakhs in just bills.

Even after jio was introduced we still kept loyal to airtel. We are very disappointed of this attempt to fraud the customer. We all will make sure to move to another carrier along with legal actions if this isn't rectified.

These are unfair practices and as a company claiming to be the best you need to sort this fairly.

Thanks,
Shilpa vikram jain

I've ported my no.[protected] from aircel to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number. I couldn't believe how airtel is so weak in customer service.

Dear sir
I an writing this issue due to airtel telecom services actually the issue is that i am using the prepaid no of airtel prepaid from march 2014 to till 2 days back but recently my phone has been lost due to stolen by someone and then i went to airtel store for reissue the same so they told me your aadhar
Is on the name of dipesh jaiswal but your no is on the name of dinesh jaiswal and all details are same except this and they insist me for postpaid (Thana road najafgarh branch) but they earlier dont see all this when i am using the no for 4 years till yet and they reissue the duplicate sim but not working from janakpuri airtel store. I want this in a prepaid one only. And having all original proofs and this is the miatake of retailer or airtel validation team. Please do the needful for me.
Prepaid airtel no. [protected]
Name. - dipesh jaiswal
Alt no. - [protected]
Regards
Dipesh jaiswal

From last 1 year I am leaving in Dubai, [protected] this is my airtail no. When I came to India it's showing registration fail, I contacted to the airtail gallary( Bandra East, Mumbai near lucky hotel), Mr irfan(airtail employee) he told me first u change Ur 2G sim card to 4G, and he took 325 rs. from me and after complainting finger prints registration work, he told me within 4 hrs Ur SIM will activate. But it's not activated after 5 days I called to the custemer care that time I comes to know same no. register ed on another person. Now he (Irfan) refused to give back my money.

I have a plan ogf daily 1 g b as it is not suffucient for me i want to take a recharge of 1.4 gb again..
I a recharge my account with 1.4 again how much can i use my daily balance..
Can i get 2.4 gb per day till both plans are active and after ecpirity of 1 gb per day i can continue with daily 1.4 gb..?

So i want to recharge a new pach whic consists of 1.4 gb per day if i recharge with other plans will the bohh plans exists..?

I surendra yadav village - bidyanagar tea estate district - karimganj, assam would like to bring to light the fact how tele service provider are cheating us. 4g mobile handset shows airtel 4g network but the actual speed is like 2g. Even net surfing is quite inconvenient in such speed. I made a complaint to pmo govt of india. As a result a team visited a few days ago with technician and showed me the better speed. And the technician team made power fluctuation the main cause of lesser speed. However after visiting technical team, 15 to 20 days speed was ok. But from 3 to 4 days its once again the same scenario. Our tower id is bdy nr1. Plase take needful step

Dear sir/madam,

I am willing to give our land to your internet tower because in our place we have a poor connection with shortage of towers and we are ready to give you the land in monthly rental please contact [protected] or rohit. [protected]@gmail.com.

In our place jio and other networks are good but airtel has a less network with huge customers so please send your team for survey we have 2 lands in different...

An airtel sim sales person came to our house. He offered me to buy a post paid sim that will be giving me 32 gb data. I already own airtel pre and postpaid sims.
After getting this new sim activated, i got a message to pay the bill for the 2 gb data. So, i was being cheated that i will be getting 32 gb data while the data plan was only for 2 gb. I have never used the sim after knowing about the fraud. Now, i keep getting calls to pay the bills everyday. They simply keep adding everymonth bill amoount. Now it is 1200+. I have never used the sim and i have requested them to cancel the sim card many times. Still they keep calling me. I am very prompt at paying my other airtel bills.
Plz take action against them. They have started new way too exploit the consumer. They send a sales person home with the sim card with false plans and promises, then they start calling to pay bill for an unused sim card

Dear sir,
Air tel no. [protected].14.05.2018 i have recharge my no. With rs. 248. But it is not working on 17.05.2018 i call in air tel care to solution my problem. Airtel executive inform me your recharge no success on your mobile. You take another recharge, your rs.248 refund on your air tel app wallet in 24-48 hours..
But refund money not received.
25.05.2018 i call again air tel care for this matter. Air tel sr. Executive listen dated 17.05.2018 call record and confirm that air tel executive gave wrong information. So that your money rs.248 refund on your air tel wallet in 24 hours & write down a complain of this regards.
Complain no. [protected]
Refund money not received so i call back again (31.05.2018) air tel sr. Executive ms. Manisha told me your money not refundable.
Please refund my rs.248 because air tel executive gave me wrong information regard my recharge.
Call recording of 17.05.2018 & 25.05.2018 attached.

Please investigate my problem and give a right discussion

Thanking you,

Regards,
Yogesh kumar

[protected]

E mail - [protected]@gmail.com

I have recharged airtel of 399 which provide 1.4 gb 4g data per day and i cant even browse not even google. Shame on you airtel. Its a pack run for 70 days. What do i do for 70 days if i cannot even browse. You as a biggest telecom company doing such a cheap business. You have mention that if consumer do recharge for 70 days then airtel will provide slow speed. Hence recharge one months pack if need better than slow speed. You are not providing fast speed internet.
Such a rubbish and cheap marketing and business what airtel is doing.
Cheap airtel, deceiving airtel in the name of jio competition and theif airtel.

Ref. No. C4gsp[protected]:

I have registered a complain from the beginning of this month stating that i am unable to get the network connectivity which i used to get till 30th april.

They contacted me stating that they were planning. And they were upgrading.

So, why did not they informed me prior to my recharge.

Just to get the same amount. Since there is a loss for me. I need rs. 448/- refund back for the recharge as compensation.