Airtel Complaints & Reviews

Dear team
I have raised a request for the new number for pospaid connection. The employee of your company visited to me and given me a new connection unknowing me he changed my personal number to postpaid.. I have tried and complained through customer service but no action taken till now

My old prepaid num is [protected]
New num is [protected]

Hi team,

I got my postpaid number ([protected]) converted to prepaid on 28th may 2018. It was migrated to prepaid the same day itself.

But since two days i have not been able to recharge my number through any of the payment options i. E. Paytm, amazon pay, free charge and my airtel app too.
See below screenshots of the failed transactions. Please help at the earliest as i am not able to contact customer care of airtel because of zero balance.

It has been over 24 hours and my prepaid 4g hasn’t been activated. It still says “no service”. I was told it would take 24 hours.
I bought this sim as i’m from out of country and i’m worried it won’t work. Am i waiting for the 59109 sms? Or for the network to appear? All i did was put in the sim card i’m not sure what else i’m supposed to do. Thank you.

I have did a recharge of ₹448/- for mobile number [protected] date[protected] at my airtel app (App logged in with [protected]), recharge amount deducted from bank paytm payment bank debit card, but after 10 working day also the amount not refunded.

Communicated with airtel representative after 1 day of transaction, they conformed that the recharge was initated but failed, if i am not received the refund within 10 working day i will replay with transaction id and other details, i did so (Without airtel transaction id but with bank transaction id) at 11 the day. But one of nodal officer at call & email denied that there is no recharge initiated.

Actually i lost the message which include airtel transaction id of recharge. I am hopeless now. Details available at the retailer airtel but not getting any help.

I am not getting sms from last one month on my airtel no. This is my prepaid card. I have no issues with airtel from last 4 years. But as i am not getting otp, unable to pay my dues of credit card and many more. While doing online transaction i am facing problem due to not receiving otp. It's really frustrating. Please have a look in this matter and solve as early.

I surendra yadav airtel consumer bearing number [protected]. I intended to recharge my mobile through sbi net banking app on 28th may 2018. But due to mistake i recharged inr 995 plan on a wrong number viz [protected] transaction number uh44573686. I immediatly made intimation on airtel presence and got assurancei that the amount would be reversed as top up on right mobile no. 30th may 2018. But till i have not received the same. It is to be stated here that after wrong recharge i once again recharged my actual number with 995 plan through sbi net banking app transaction number uh44573991 on same day perceiving that 995 plan is 1.4gb/ day plan. But soon i realised that the plan 995 is per month plan and once again i approached airtel presence to reverse my plan as 509 plan and the rest amount as top up. But all in vain. Neither my wrong number recharged amount reversed nor my plan was reversed as correct plan. So please take needful step

I recharged my airtel no with rs 3997 which is the international roaming pack for uae which includes 500 minutes (Incoming and outgoing) 5 gb data and sms. I recharged and got the confirmation regarding payment done and the offer is not yet active. I'm not able to make any outgoing calls to any number. I'm only able to receive incoming calls. No outgoing calls can be made. When i called customer care they're not ready to solve the problem. They are simply saying it is a technical issue and it'll get cleared soon. They're not telling a time about when the problem will get solved. They are not responding correctly and cut the call after sometime. They do not refund the amount not activate the offer or solve my problem. The customer care executives are simply playing and when asking for refund they won't do that also. Fraud service and fraud people.

Sir/ madam,

This is samuvel,
Email [protected]@gmail.com
Dth customer id [protected], i have recharged this dth account for rs 400 on 27 may 2018 (This have validity up to 31 august 2018), but on 30 may 2018 onwards i am getting error code 6 and message displayed as "this account is suspended due to low balance and asking to recharge again", kindly check this issue as soon as possible and enable the connection.

I have not added any other recharges after after 27 may 2018, when i have checked online, it is showing some wrong informations

Thanks

I have not taken any airtel mpls connectivity, but i have received invoices from airtel [account no of airtel 20131340, bill no[protected], bill date 26-may-2018]. Earlier also around 2000 invoices was generated in my name, but i have not taken any connectivity from airtel. Misusing my name and address, even my id, which was given for airtel data card.

We bought an airtel 4g hotspot on friday, 25 may 2018. The airtel technician, mr. Rakesh tiwari, from the airtel gallery at irla, vile parle, mumbai assured us about speed, connection drops, range etc. Our office is on the 1st floor of the building. He particulary said that once activated, we will get range even at the ground floor level. It is almost 5 days now and we have been facing frequent connection drops. We cannot connect to the hotspot even from the next room. Signal reaching the ground floor seems like a remote possibility. Both download and upload speeds tested time and again using http://speedtest.att.com/speedtest/ are around 2 mbps and nowhere close to 4g speeds. The technician took rs. 1500 (Rs. 999 for the hotspot and rs. 399 for one month of postpaid service) from us and totally hoodwinked us. The bill that he emailed had an attachment with no extension and could not be opened. He changed a few settings on the hotspot on wednesday, 30 may, but to no avail. Airtel needs to fix these technical issues before marketing such a sloppy device.

Thanks,
Ipsita de
Be (Electronics), ms (Computer science)
Vacha charitable trust.

I am not able to do the recharge for my airtel number. When ever i try to do the recharge amount gets deducted but recharge gets failed. When i check with airtel team they say there are no transaction history and even the amount is not refunded.

This is very disappointing. Funny thing is my last recharge was made of 149 and if i make a call it connects one day and on other day it says no balance.

Really frustrating.

The customer care called me from airtel and told that ur free postpaid sim will arrive and our executive will call u for that i have to postpone my meeting in another state but no call from the airtel executive in call they committed that u will get a call.
But no one called me. 2 times the call came for this ignorence i will do a case on airtel for playing with the people's head. As there was an important thing out there for me and i did not went because of waiting for that executive will come.

I want to reactivate my airtel number. I am working in uae and i got deactivated my number due to non usage.
Now i want that number. Last time i went to customercare and they replied that you cannot reactivate this number. I am using this number right from beginning and continues for 10 years. So i want to retrieve this number at any cost and i hope you can help me on this

Name anurag premchandani
Employee id b0081546
Date of leaving 14th oct 2017
My fathers name was wrong updated by pf team and that's why i am unable to withdraw pf
I joined bharti airtel services ltd on 1st jan 2014 and then went to bharti airtel on 1st july 2016.
Please help me so that i can get my pf
Wrong fathers name - kamal das
Correct fathers name - late neeraj kapoor
Form 13 and joint deceleration form sent many times but still correction not done.
Mobile no [protected]

I had requested for sim card from the contact center which wasn’t honoured. I first spoke to a rep named shrishti srivastav on 28thmay’18 who doesn’t even know my plan and was convincing me to go to a store. I had to disconnect the call as it was disappointing to see someone so incompetent however i called back again spoke to manpreet singh who took my request after explaining a thousand times that i have an iphone plan and need add on connection which is free on my plan.. He said he can’t find my address and to visit the store and when i yelled at him he said he will do it manually. I called again on 29thmay to track my sim where kuldeep verma took my request to escalate the issue an that i will receive a callback... Meanwhile i received a call from andheri branch where miss ankita tiwari called an was enquiring about my request. I was furious and disconnected the call. She called me back again an hour later promising me that it’s gonna be delivered and to keep the aadharcard ready.. I wasted my day waiting for the sim. Today i receive call from akhilesh from outbound team and he gave the dumbest answer that i don’t have to do a sim swap as i have 4g sim... He said the rep has mentioned that i wanted sim swap and not new add on connection. I called back ankita tiwari and she informed that the delivery boy could not reach me to which when i enquirer why there was no message left as i didn’t receive any missed call she asked to forget about it and that she ll send a rep and to wait for it.. This has been so far the worst experience and i am deeply disgusted with this behaviour. I will make sure i will spread this like a wildfire... Pathetic customer service... Worst behaviour by contact center

Your upset customer
Sujit nair
[protected]

I have recharged for 2999 on my airtel Indian number. For which i am not able to use the sim neither call nor sms. it is always saying not registered on network. right now I am in New Zealand. I don't know which network i should register on. i tried to register on every network nothing is working frustrated to the core. I did tried to register Vodafone NZ spark NZ 2degree nz nothing is working here. Trying to use airtel in NZ is a nightmare. I need my money back my no. [protected]. It has been 48 hours nothing is working

Dear sir/madam i am ramavatar sharma and i am use airtal connections. This company give best voice calls quality but 3g/4g network is very poor. Airtel give me speed 100kb/s to 250kb/s any sites browsing. So please resolve 4g speed problem as soon as possible.
Ramavatar sharma
[protected] (Airtel)
[protected] (Airtel)
Location kanarwas
Rajasthan
303012

For the past 3 days outgoing sms has been sent problem in my airtel prepaid number in tamilnadu. I am on a 449/- pack which has a benefit o[censored]nlimited calls, 1.4 gb data per day and 100 free sms. My mobile number is [protected]. Few sms sent with the state of tamilnadu however gets delivered but none of 4th e sms sent to other states are getting delivered.

This is the second time i am getting sms alert from airtel and i am been detected money for a value added service called bhojpuri video service which i have not subscribed ever... I need my money back... This msg have been given me too much stress for me... That too after i deactivated the service as per the sms the company had detected money for another 1 month... Kindly verify and credit back my money

Respected sir,
I can't make calls to some specific numbers (Std specially) when i'm on roaming. I could make calls to them few days back but now i can't.
I've tried changing every setting i could, but it just doesn't work.
I can connect to their numbers from other cellphones but not mine.
I tried to even change my operator settings but nothing works
Please help me to resolve this.