Airtel Complaints & Reviews

Dear airtel team

Greetings!

My name is akash jain.
I was using airtel postpaid since 2-2.5 years and recently switched to vodafone using mnp.

However, i have made the excess payment of rs.8, 500 for my account.
As i am no longer using airtel. I request you to refund the amount to my account/card at earliest.

I have been trying to contact airtel through my vodafone sim but not able to do so.

Kind regards

Few days ago. My airtel no ([protected]) got out of network reach. Permanently and now after so many call to the customer care they unable to activate my 6 years old number which is i using continuously.. Now i am out of india, when its got deactivated suddenly without any reason. Because of i’m out of india also i can’t able to come india now and the customer service is saying that of a 90 days eta number will look at it to someone else why i want to do know why
My number why it’s a look at it to someone else
It’s my number and i’m not allowing or allocated to someone else
Without any reason they can’t do this
They said i have to visit the customer say care so that i can’t cause i am out of india and if i am coming to india again, it will cost me at least rs.60, 000 why should pay this amount without my fault.
Either they send me a new one sim it might out of india is address otherwise they have to be for my tickets for coming back india and come back dubai
Otherwise if this number is a look at it to someone else i will take legal action

Hi,

I have reached out to airtel support to deactivate my connection several times, but they are not disconnecting the service, instead they tell me that a senior executive will need to discuss the reason for disconnecting the number and will call you within 24 hours and nobody calls back. This has happened more than five times and i have been getting the bills every month.

When i go to the airtel store they tell me that it can be done over the call only and they are not authorized to deactivate a connection. I have been hopelessly paying the bills for past 6 months.

Im using airtel network since 12 years, never troubled me in all those period. But now since 4 months, facing more problems regarding no network access and while coming to internet its too worst, so many times tried to contact airtel customer care for support, but no use. The worst network now to solve customers problems. So planning to shift the netwok.

Cannot use my data at all. Call drops continuously on every calls and sometimes cross connection takes place. And i have to call a person atleast 15-20 times then the call connects and i can talk. After call gets connected it drops too. Complaint has be done but no improvement at all. No network coverage at all at some places. See my unused data till now. I think i am regretting by switching to airtel from vodafone i think i hv to now port my all 8 connection in jio network. Is it so or will it be unsorted still from ur side. Plz kindly reply back. Take actions asap

Hi. I bought a new 4g airtel sim 2 days ago. I am able to send messages but i'm not able to receive the same on my phone. I bought a new phone and had to replace my existing sim with a new one. I don't know why i'm able to send messages alone but not receive any. I am not able to carry out any online transactions since i'm unable to receive any otp. Please look into this as soon as possible.

I have received sms from at-airfta informing "your request for porting the xxxxxxxxxx to airtel has been received"

I never made a request to change over from the present operator to airtel. Then how did this happen? Who gave my number to them? Under what basis the airtel has sent such unsolicited message? Please take necessary steps and action against airtel. Thank you.

Please be informed that i am very happy with my present mobile service and have not put any request for porting to airtel at all.
Please look into this urgently and take corrective action against these fraudulent operators.
Else i will have to lodge complaint against airtel with my local police station and department of telecommunication which may please be noted.
Your immediate action will be highly appreciated.

I am using cell number [protected] and the quality of the reception is very bad. If I use my phone to make a call my contact always complains the voice break, similar when I receive a call. This s a problem is maximum in my residence address.
I also use VODAFONE but it is very much better, Can you help to improve the performance ?

Dear Sir/Madam,

I have recharged my idea number instead of airtel number due to over sight through www.airtel.in

Recharged number : [protected]
Recharged amount : Rs.509/- and Date : 09-Jun-2018.
Transaction Reference No.[protected]

Telephonic Customer care response ; They dont know for this transaction. There is no sms confirmation to resolve and acknowledgement for this compliant.

I humbly request you to resolve and see that they should return my amount.

Thnaking you.

Yours truly,

P SYAM BABU
Mobile : +[protected]

I have submitted for porting my airtel no[protected] from maharashtra circle to karnataka circle on may 21. It is still not completed. I have called all the complaint no without any result. Twice i recd call from airtel that it will be done within 24 hrs but actually not done. Meanwhile i am paying for roaming charges while using phone. Since yesterday nobody is picking my phone. Complete silence on when the porting will be done

I am a valued customer, holding post paid data card & mobile. No,
From last 2 weeks, i am struggling to get internet connection, for waseting time 2 to 3 hrs, what nonsense sir.
In tv ads, you claim 4g fast, india's best
A really worst service
I totally frustrated, ad professor, professional, depend on internet fir my project, research upgradation

I will cancel it, i[censored] r unable to resolve this
Sorry for the trouble, being a customer

With regards
Dr muralidhar t s
Prof & research coordinator
Bangalore
[protected]
Email: tallkad. [protected]@rediffmail.com

My airtel no [protected]
We are facing issue in our permanent address (Vill trindian p/o ramgarh tesh&distt samba)
Pinecode 181142
We facing network issue from last 6 years

We are continuing complaint but airtel company not resolved our issue
Airtel company say we are working on it but no change in our network issue

And in our village all users are suffering for network issue
In our village there is approximately 300+ yours
So please help.

Respected authority, please do take strict action on airtel services giving fake promises to costumer saying that airtel 4g is the best.in my locality visakhapatnam steel plant, township, sector 3. Airtel services are very bad complained this issue to airtel many times but i didn't found any solution.in my area airtel 4g is not at all working. Not providing proper service. Please help.

I request trai to please ban airtel in jharkhand. It is such a fraud company luring us by sucking money for what they are not providing. Very very useless garbage company a vittal trash. Vittal trash must kicked out from our jharkhand his garbage has no right to do business with fraud intention to lure us to pay for what they are not providing. Just request trai to please ban it in jharkhand asap.

This is deepak suresh barse from vimannagar pune :-411014. Some days before i think almost 45 days back some of your representative visited our office and asked to purchased air-tel sim. And he convinced me that there is no hidden charges and no sim activation charges it is totaly free from our side and he spoke a sugar coated word taught by you. As this is your policy to attract customer by using sugar coated fake words.

And he said that only 349 plus gst took place when the first bill genrated. Now the fine day come and i got a message from you that the bill is 703.
And i shocked so i called your call center quickly.. They said that there is no hidden charges you have to pay sim activation charges rs 250. This is what you sales representative deceived. Cheat us because you have given training to him.. You teach them that do whatever you want but earn money for airtel

I just want to say you that this is not ethically way to earn money.. Fear the lord he is almighty forever and forever

Hi,

I met with an accident and my phone is damanged due to the phone fell down aling with me and my vehical. I am covered with insurence for my bike and for me as well. When i submitted the claim for handset insurance they said it is rejected due to negligence. How the hell it is come under negligence? This is a # service providing my airtel and everytime we submit claim they by default reject our claims saying improper handling. This is really rediculas. Please never ever recommend airtel a # service provider provides very # service.

Jay
[protected]

I have been a airtel customer for almost 10 years now and recently moved to uk. Before moving to uk i wanted to convert my airtel postpaid to prepaid as i was just using my airtel sim for bank transactions. But some airtel executive called me and changed my mind to keep the postpaid as they would provide a rs 50 postpaid plan with unlimited roaming. So i thought this would work out. But as soon as i came to uk the airtel network did not register any of the available network. So i have been calling them for past 1 month but not at all getting any help from them and i have paid the postpaid bill of rs 300 which they said it will be 50.
Now the finally as they were not able to figure out the issue, they just said that sim has problem and i have to go back to india to get a duplicate sim card. So they expect me to spend 1lakh and fly to india just for a sim card. And when i asked if a family member can take the sim card on my behalf they said that would not be possible.

My airtel number is [protected].

Dear sir,

I have done a recharge in the morning of 09-june-2018 through paytm but the recharge is done for wrong number. And the wrong number that got recharged is not a smart phone which can't make use of plan credited to it. Is there any way to refund money to paytm by cancelling the wrong recharge.

Operator reference number:[protected]

Thank you,

My sim is 4g and handset too but while i was travelling from bangalore to bhubaneswar i lost signal on my phone and now it's not coming. I tried to switch on off the phone but still no signal. Please look into this i am unable to contact anyone. It's being very problematic. I am not able to understand the problem of my sim card. It has been days that i am without signal on my phone.

My family plan was initiated on 19th dec 2017 till now the the plan has not been changed and i have been charged for two mobiles. If am not paying the bill the service is getting disconnected and i need to go to airtel store for resolving the issue. Almost 6 months over till now the issue is not resolved and no update in emails also.. Email chain is going on for last two months with same update