Airtel Complaints & Reviews

Hi team, we have been using airtel from last 5 years and in my family everyone has airtel dth. Recently we moved to bengaluru and took airtel broadband plan which promises a speed o[censored]pto 40mbps, after we got the broadband installed we came to know from your team on call that only 16mbps speed is provided in my area where i am currently located. That’s fraud we were expecting up to 40 mbps the advertisement says 40 mbps but only 16 after getting the connection installed no disclaimer was mentioned to us during document collection. Also the internet connection does not work half of the time. We start the router multiple times in a day as while working we see that the internet is not working. So poor service, fraud about the speed. I am an airtel loyalist but now i am so frustrated and disappointed by the service. I am not expecting 40mbps speed in a village it’s a metro city and so poor service. This way you will surely loose your customers to jio or act fiber net. I am observing your service for three months then i will surely think about switching to act. Hope you act effectively this time. Also i use airtel internet tv in which net flix is not working it’s been a week only and the airtel digital tv stops abruptly many a times in normal whether conditions. It feels really frustrating in front of our guest the airtel digital tv stopped many a times. Sometimes it work well and some times stops abruptly in normal wheather. Resolve this asap. Poor products poor service. I have been using airtel dth from last 5 years this never happened in hyderabad. My parents use airtel internet tv, no service issue but with me it’s poor just poor.

I have requested for a new broadband connection and provided all kyc and 6 months adv cheque to your sales team executive kunal around 20 days ago. Cheque has been presented to my bank and got dishonoured. Now, your social media team is saying that connection is not possible as of now and would take time. Please help me with the same and help me who's responsible for the same. I need to have the compliance team and senior leadership involved in this case.

I recharged for Airtel unlimited plan Rs.448 on 11th May 2018 in the website www.airtel.in/prepaid-recharge. The plan provides Unlimited Local+STD calls, 1.4 GB 3G/4G Data per day for 82 days. I can make a call after recharge but mobile data is not accessible. I request to clear the issue as soon as possible....

Hi the worse airtel network,
These days i am not able to make calls by using your network. The worst signal in hyderabad. I made complaint to customer care couple of time, but there is no use. But you are generating the bills very promptly, at same time you are not giving proper service to the customer. I think no airtel customer is happy in hyderabad city. I dont know, whom to escalate this issue. What airtel higher management is doing or what troi is doing on this issue. They need customers money, but they dont bother about customer issues like signal problem.

Forgot about internet, not even making calls. But you are advertising open network saying india's no 1 network. Yes you are right airtel is india's no 1 worst network.

Airtel is the worse worse worse than any other network.

Thanks,
Kiran.

Airtel is fast becoming worst mobile network service provider in india, being with airtel for more than a decade as it was the best service provider in the country but from the past year or so we don't get proper reception at most of the places and day by day it's services are getting deteriorated.
7 out of 10 calls doesn't connect most people say they are unable to reach you on your mobile you cannot even call 121 or 198 taking your frustration levels to peak.
Finally making a decision to move out of airtel to something which would work.

My number is[protected]. I changed from bsnl to airtel few years back. Earlier your network was ok. Now (Few months) your network become worst. Wherever i go voice breaks and 4 g speed is very slow. I am carry forward my 350 gb data without using it. But the jock is you are giving amazon prime free subscription for one year. With your data speed i am able to use whatsapp. How can no watch amazon prime?

I want to switch airtel postpaid to prepaid. When i visit airtel store they refused to do so as my number is only 1 month old. Then i call customer care to disconnect my number. Again again i post request to disconnect and they themself close my request. Help me asap or i will switch to other service provider. My number is [protected]. My request number is 85198848

For last 3 days friends in my contact list received calls from my number and when they answered the call some one else is on call. And the strange thing is that i at that very time did not make any call. This has happened 4 time with me and 2 times with my wife also having airtel connection and my mother also an airtel subscriber. Call centre agents are of no help and are useless.

I am from kolkata. Now working in sultanpur, up. From last 6 days my sim stop working not even mine all roming sim stop working. I called customer care but no response. 6 day without your permanent contact number means lot. I get my flipkart item undelivered because no network. Lost a job opportunity because i can't receive call where i just join a interview and not able to receive confirmation call. Travel 50 km to swap sim card because custamor support told me that my sim was damaged.

Whats the hell is this. Fitonza i have never activated any services like this. Without any confirmation why did u diduct my balence.. 35 rs... Who is going to pay me now... I need my balence back.. Such a # services are neccessary for me.. Solve this issue asap and refund my balence amount deducted.. Its not fair to cheat the people in the name of these services

Hi Team,

I had a request for deactivation of SIM for 2 Airtel numbers, on 14th April 201. Till date I am getting the bills for the same.

The service request no as the per the customer care are as follows:

84719760
84719622

Request you to deactivate both the numbers - ([protected]/[protected]), as i will not be paying for the bill generated

From past three days a lot of network issue and no signal even now am using ma cousins jio WiFi and sending this complaint and I saw the complaints count and understood u are just spending on Airtel girls commercial than putting up proper towers and things ... Starting to hate Airtel ..it's not my airtel it's just your Airtel for money not services . Am in hospital with ma mom who is not well and ur signal is gone ... ppl with emergency situation will suffer becoz o[censored]r services ...I have sent u a screenshot seee wer your network is

Respected Sir.

As i lived in family, one airtel number is constantly annoying to my wife personal mobile number. Now, the stage is that it is very problematic for my wife. when i am goes out of stationfor job purpose that person calling my wifecontinusily and when my wife dont pick that call then thet person text message on whatsapp. The number is active and when i call to him with my personel number they didnot pick the call on that time . So, it is my humble request to give the full details of the airtel mobile number. The mobile number is [protected]. Even the call is coming at mid-night also.

So, pl give me full details to my mail id (dev[protected]@gmail.com).Treat, this is as my final step to stop the unwanted calls.
Treat this matter on urgent basis as the question is of my wife safety.

The 13/04/2018 some technical error as per them, they credited my a/c.1049/-
when i rec the MSG and i complain immediately to 121 helpline no, then that lady told me, sir don't worry that our mistake i m reimbursing the amount, today i found my out going calls are bard, mr. surjit roy told me when you made the current dues then we restore the line, then i ask him why my due date of current bill is 25/05/2018, why i should pay now i m always make the payment on in between 20-25, then he told me no sir because of our technical fault so our system not allowing till date so i request you please make payment, when i told him if i not pay then he told till date your connection is bard.
so pl tell me where i m wrong they did the wrong on them part then why i should pay the extortion on them choice, so please me out.

Dear sir, our club m/s. Hennur banaswadi cosmopolitan club situated in ca-7, 80 feet road, hrbr layout, kalyan nagar, bengaluru - 560 043. I wish to bring your notice that there is a airtel junction box in front our club. The junction box was installed in front of our club gate. The construction work is going on in our club, the junction box is causing a lot inconvenience for moment of heavy vehicles which brings construction materials and may damage the junction box. It is requested to remove or shift the airtel junction box at the earliest. Thanking you. R. Venkatesan, hon. Secretary, hennur banaswadi cosmopolitan club mob: [protected] /[protected].

I applied for a new broadband connection in ip extension, delhi. I chose 40 mbps plan (Rs. 899 plan) and i online deposited the advance rental of rs. 5428 against the cef number 11162114 on 6th may-2018.

But now after making payment your representative is telling that this much speed is not available in my area.

The representative is also picking the phone after making payment. I called 2 times to the customer care but they are not helping.

I guess airtel is only giving service to get the amount from the customers and once the payment is done they do not bother about us. They are cheating the customers.

I want to get my advance rental to be refunded as soon as possible.

This is very shame full matter for a reputed company airtel. If you believe that your company network is excellent than others companies than why your call center executives calling us continuously every half an hour... Don't you a perfect data for a updating consumers no"s to whom you have called or not.. I am extremely fad up with your executives calls for bloody airtel plan. This disturbing my work and affected.. If i am calling someone your executives calls are on waiting on every half an hour how can i coordinate my work by calls.. This very shame full & disgusting for a so called reputed company airtel... Such a useless.. This kind of things not suits on airtel. Dont spoil your name & market through this kind of work.
Through this no m getting so many calls per day.. Just stop them..[protected]

Airtel is a # # traitor disgusting network. Airtel must be kicked out from indian telecom market. It is the worlds useless garbage # money sucker company. All indians must never use airtel or switch to airtel service. All service center must kicked out and must given to other telecom networks. Airtel is garbage turd snail horeshit company useless service worst of worst network must get ban in india useless # network. Internet speed sucks worst than bsnl & docomo. Airtel company must shut down forever and other best companies must given chance to improve our snail network in india. Airtel is useless garbage network which is a curse to india and it's development era. Airtel must kicked out from telecom service by trai. I request every indian to never ever buy airtel in future. Airtel must get ban in india it must be shown latrine basin flush where it deserve to be forever. All towers must broken to gain land to create other useful things.

My number was deducted of rs 99 this morning. I do not want international roaming rental on my airtel number.
Airtel arbitrarily initiated to deduct balance from my main account without my request for any international services.

I do no want any international roaming or international service.
I want to be out of your default balance deduction schemes.

I'm reaching out here because airtel customer service has not responded within the timeline they had stipulated.

Please let me know how to unsubscribe from your default scheme of balance deduction without any request from the users.
Why did this happen in the first place?

This complain is about airtel internet services (Dated[protected]. I had used nearly 440 mb with 559 mb still remaining a balance of rs.42 was deducted from my account claiming that my data is over at 9:35 am. I had nearly rs 58 balance and currently the balance is rs 16. It still shows 559 mb data left.

I want a complete refund of rs 42 for phone number : [[protected]]