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Airtel Complaints & Reviews

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Updated: Jan 15, 2026
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S
swayam dash
from Nashik, Maharashtra
May 9, 2018
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Address: 411027

I am constantly being harassed by airtel representatives for a bill payment. I had an outstanding bill of 12, 600 which i paid in april, 2018 and had requested them to disconnect.

I have received another bill worth 8, 000 out of nowhere and now have started receiving calls from the representatives asking me to pay the bill. The representative from mumbai (That's what she said) are absolutely uneducated and speak in unacceptable ways like airtel kya apki wajah se chalti hai kya etc. When i asked them for a solution, they had no idea. Instead, she yelled saying call this customer every 2 minutes.
Airtel customer support has been notified about the posted complaint.
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    Imranshk32
    from Mumbai, Maharashtra
    May 9, 2018
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    Address: Mumbai City, Maharashtra, 400099

    I am receiving message from a$-tfarot like "callcost: rs.0.00 duration: 00:1:09 bal: rs0.00". I am worried because of this message, as i am not using the phone for calling at that time and i am receiving call usage details. Can you please help me in this as i am receiving this message sometimes during night also, while i am not using the phone. Can you look into this seriously as i think that this is someone is using the number..
    Airtel customer support has been notified about the posted complaint.
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      D
      DivyaSamvedi
      from Delhi, Delhi
      May 9, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

      I have been using airtel postpaid services from a quite long time now. Earlier i never checked the bill details but since from the time i noticed that there are extra charges everytime, i started investigating and found the discrepancy in the bill.

      These people take complaints and waive off the fees (After a lot of discussion), but is that the correct approach. Not everyone checks the bill details every single time.

      Such a poor service!
      Airtel customer support has been notified about the posted complaint.
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        B
        Bhaskar20
        from Noida, Uttar Pradesh
        May 9, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
        Website: airtel.in

        Hi team,
        I am chasing the airtel customer care service for past 1.5 years and till now i have not received any resolution.
        I am facing some. Serious network issues on my airtel number. There customer care is the worst in the world.
        I have filed multiple complaints with them and they gives you some amateur and unprofessional answers. I am facing difficulties in receiving calls let alone internet.
        I am using airtel number for 7 years now. I have contacted every team possible but no resolution.
        Airtel customer support has been notified about the posted complaint.
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          H
          hpanwar35
          May 9, 2018
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          Address: 53593

          My airtel number [protected] has stopped working all of a sudden. On the 3rd of may i did a recharge of 200 rs to replenish the balance. But soon after recharge was done the number was rendered out of service. Received no response from airtel customer service ([protected]@in. Airtel.com) despite emailing them twice.
          I request the resumption of service to my phone number since i'm not able to receive otp from anywhere i've given this number.
          Airtel customer support has been notified about the posted complaint.
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            A
            Ajay452009
            May 9, 2018
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            Address: New Delhi, Delhi, 110053

            I have raised a complain as i am unable to use internet in my home and make calls.
            Customer care representative advised me to to change my sim card.
            I have changed my sim card but nothing is changed.
            My data net speed is very slow in office too.
            Please do the needful otherwise i will have to look another network such as vodafone, jio etc.
            Many thanks
            Ajay kumar
            Airtel customer support has been notified about the posted complaint.
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              A
              Adil Ahamed
              from Ernakulam, Kerala
              May 9, 2018
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              Website: [email protected]

              Sir,
              I have mistakenly recharged my number ([protected]) on[protected]Yesterday) with ₹:498,

              The number was already recharged with the same plan 1 month ago and the plan is remaining for another 60 days. But still the company has processed my recharge request without any warning of the same plan existing in my number. This is pure business by exploiting an error that can often occur from a customer.
              I contacted them regarding the issue and they were not giving a positive reply.

              So, i am kindly requesting you to take necessary actions for a refund or transfer of the same plan to my friend's airtel number ([protected]).
              Hope you will consider my request.

              Your's faithfully,
              Adil ahamed n

              Wrong number:[protected]
              Transaction id:n[protected]
              Correct no:[protected]
              Recharge amount:₹498.
              Airtel customer support has been notified about the posted complaint.
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                H
                Hiradiamond
                from Dehra Dun, Uttarakhand
                May 9, 2018
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                I went to airtel office ramnagar district nainital i. E green city galaxy for upgrading my 3g sim to 4g on 06 may 2018. Firstly there was no airtel employee in the office, only the merchant who has a shop of milk dairy was entertained me. He has given me a new sim and told me that it will activate in next two hours but today i. E on 08 may 2018 the sim hasn't activate yet and i went to airtel office so many times but couldn't get a satisfactory reply from anyone in the shop cum airtel office. This disgrace me and down the reputation of airtel in front of me. Still i didn't get any info about my sim.
                Very bad show by airtel network

                Thanks.
                Airtel customer support has been notified about the posted complaint.
                May 09, 2018
                Updated by Hiradiamond
                My last 3G no. which I had given to upgrade is [protected].
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                  C
                  Chirag1407
                  from Gurgaon, Haryana
                  May 8, 2018
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                  Address: 122017
                  Website: www.airtel.in

                  I'm not getting proper network in my area. i live in Sector 23A, Gurgaon and I only get 2 cells in my phone and most of the time only 2G or 3G signals I get that too very low signals and even when I have 4G pack i still dont get 4G services in my area. Most of the times I face call drops and I dont recieve SMS and even after complaining so many times to customer care. Please resolve this issue immediately.
                  Airtel customer support has been notified about the posted complaint.
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                    W
                    WJ Surresh
                    May 8, 2018
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                    I'm unable to make any outgoing calls. I have activated the 4000 rs international roaming pack before coming to the us. But nothing seems to work now. Unable to make outgoing calls even to local us calls. Tried everything. As of now, able to only make calls thru whatsapp when connected to wifi. But i did not pay airtel 4000 rs for this! Need outgoing calls to go through asap!
                    May 8, 2018, 11:30 am et, new york, new york.
                    My airtel number: +[protected]
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Shivani Garg 315
                      from Jaipur, Rajasthan
                      May 8, 2018
                      Resolved
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                      Address: Jaipur, Rajasthan, 302020

                      My number is [protected]. From some hours ar-airsep services automatically activates in my mobile. I deactivate this but again another service activates. I didnt take any kind of plan related to this and due to this i have lost my airtel balance. Please kindly stop these services as soon as possible (Services which were activated like sports, etc)
                      Thank you
                      Jul 16, 2019
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Sahil chettr
                        from Jalpaiguri, West Bengal
                        May 8, 2018
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                        Respected sir/mam I am Tanka Mani Chettri humble resistance of kalimpong, west Bengal, on 8/5/18 I got call from unknow number and when I received that call he told me that he is A.Sing from Kolkata and he told me to install aitel 4g tower.first he told me that he will give me 15lakhs as soon as the works begins and rs 15000 monthly.later he told me send Id proof and documents of land in his what'sapp number .so can you please help me to decide what should I do .is it fake or it's true?
                        Airtel customer support has been notified about the posted complaint.
                        pls call me [protected]
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                          M
                          maaji
                          from New Delhi, Delhi
                          May 8, 2018
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                          Address: 226021

                          Hi team
                          This is to notfiy you that i am fail to connect with any of my telecom network at my residence area, i am using airtel, idea, jio but no one performed properly in my area many of my neighbors facing the same problem, every single cal i have to move out of my house. Apart from that internet is also week, bellow is the my residence address :

                          A-12 nirmal homes, sports college kursi road lucknow.

                          Kindly resolve this network issue immediately.
                          Airtel customer support has been notified about the posted complaint.
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                            J
                            Jay Krishna Jha
                            from Bengaluru, Karnataka
                            May 8, 2018
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                            Address: 560029

                            Hi Airtel,

                            This is really frustrating for me, the way you are taking revenge for porting from Airtel.
                            I ported my airtel postpaid number "8050xxxx56" to Jio around 17th March 2018. My last billing date was 12 March 2018 and the bill amount was Rs. 278. I had around 26GB of carry forward data + 10GB of current month's data in my account. The porting was successful but after some days I started getting calls from airtel regarding bill payment. They told me that I have Rs. 325 (Rs. 625 total - 300 security deposit) of bill amount still due and I need to pay that.
                            I had plan of Rs. 199 per month and around 36GB of carry forward data, then how come my bill can be of Rs. 625.

                            I tweeted to airtel regarding that, and got call from them telling that I should visit airtel office to clarify about it and since I had the carry forward data, they can only waive this.
                            Then I visited airtel office (Radha Krishna Tower, 7 & 8, Ground Floor, 154/11, Opposite IIM B Main Gate, Bann, Bannerghatta, Karnataka 560076), for this. They told that since the number is deactivated, they do not have access to the data and only Airtel Head office can help.

                            Then I visited airtel head office (55, Divyashree Towers, Bannerghatta Main Road, Bengaluru, Karnataka 560029), again I get the same reply from them, that they do not have access to my number's database and only nodal officer can help and gave me your email id.
                            Here is the audio recording of same: https://soundcloud.com/jay-krishna-jha/what-happens-when-you-port-from-airtel-po...

                            After wasting so much time here and there, I emailed nodal officer, but they also did not reply. Now I do not have any other places to go.
                            I will wait for a few days more and surely raise this issue in consumer forum with all my details.
                            My questions to airtel:

                            If there is a bill due for my number, why I have not received any bill for that amount either through email or SMS.
                            Since I already had carried-forward data of more than 36GB, and my plan was of Rs. 199 per month, how the due for 5 days become Rs. 625

                            Registered email id: [protected]@live.com
                            +1 photos
                            Airtel customer support has been notified about the posted complaint.
                            May 09, 2018
                            Updated by Jay Krishna Jha
                            Its been more than 24 hours.. but no reply from the Nodal Officer...
                            I will keep this thread active unless they resolve my issue.
                            No response yet.. 48hours +
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                              V
                              vinod_airtelprepaid
                              from Indore, Madhya Pradesh
                              May 8, 2018
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                              Address: 462023

                              Without prior information they deducted money from my main balance before 3 months (every month 19 Rs), after each deduction i called customer care the told next month it will not deducted. but next month again deducted again called them same reply but not resolve problem. now every day deducted money from previous four days. Again called them they provide some complaint no. and promise me next time not deducted money. Till date i have lost total 133 Rs. from airtel. Please request you take necessary action and stop automatic deduction money from my main balance mobile No. [protected].
                              Airtel customer support has been notified about the posted complaint.
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                                H
                                Hambai Debbarma
                                from Imphal, Manipur
                                May 8, 2018
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                                Airtel gone mad in tripura. Very unstable network, speed is good but it behaves up and down 10-15 times in minute which effect in games and other surfing stuff, in that way it effects jumping ping while gaming. Iam telling u airtel tumse na hopayega. Saala mera 500 nagalgay airtel,, i can't even use properly now its a headache to use airtel more 2 months.
                                Airtel customer support has been notified about the posted complaint.
                                May 17, 2018
                                Updated by Hambai Debbarma
                                Airtel mera 509 kha gaya, thief network provider saala 4g ki maam pe fooling all their customers.Specially network fluctuation is the main headache while using Airtel, can't play online games, unstable ping.Network ups&down[protected].I pray to God and curse Airtel to vanish in the near future.Go to hell.
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                                  V
                                  Vdaa2702
                                  from Palghat, Kerala
                                  May 8, 2018
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                                  Hi.
                                  My ported airtel sim card is not working.
                                  I had ported more than 10 days back. I was told by an airtel employee that it would work in 7 days maximum. It's been more than 10 days and now both my old vodafone sim and the airtel one aren't working. I'm able to receive calls but i'm not able to call anyone or use the data.
                                  I had paid for the initial data package too but i'm not able to use any of it. I really need a response asap.
                                  Airtel customer support has been notified about the posted complaint.
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                                    M
                                    manojbkumar
                                    from Delhi, Delhi
                                    May 8, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122001

                                    Sir my cradit card payment to airtel payment billdesk pls serch payment which account. I am not use card airtel payment but my card use online airtel payment pls sarch and chek my name is (Manoj kumar-[protected])
                                    My mail id ([protected]@gmail.com)

                                    Rs.10, 000.00 was spent on your sbi card no. Ending xx4243 at airtel pymt-billdesk on 8 jan 18. At 4.17pm

                                    Rs.9, 000.00 was spent on your sbi card no. Ending xx4243 at airtel pymt-billdesk on 8 jan 18. At 4.17pm
                                    May 8, 2018
                                    Complaint marked as Resolved 
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                                      Aryan Delwal
                                      from Morena, Madhya Pradesh
                                      May 8, 2018
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                                      Address: Morena, Madhya Pradesh, 476001
                                      Website: Airtel

                                      Have been using airtel prepaid sim since about years now, and from months i have been facing an issue of call dropping and unable to send sms to any number, i have registered a complaint about 50 times as of now, and everytime i was asked to wait till 24 hours to resolve the issue, but issue remains the same. I was asked to change the sim card as well, i changed the sim card and i changed my phone as well. Everytime i call the customer care centre i have to explain them about the issue and issue remains the same. Please help me
                                      Airtel customer support has been notified about the posted complaint.
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                                        3
                                        3011334206
                                        from Delhi, Delhi
                                        May 8, 2018
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                                        Address: 110049

                                        Sir my airtel dth id [protected] suddenly get one message through mobile no 98110412 that omshakti channel activated and rs 39will be deducted. But i have not subscribed it. Please deactivate it immediately and if any money deducted from my tv i'd pl refund the amount immediately.

                                        Change yourself first and then look at other

                                        Early reply is expected

                                        Mangal chandra paul
                                        Id [protected]
                                        M. No [protected]
                                        Airtel customer support has been notified about the posted complaint.
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