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A
Amitbtee
from Delhi, Delhi
Jun 5, 2018
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Address: Gurgaon, Haryana, 122001

I ported my number from idea to airtel. The process initiated on 29th of the may and i got a confirmation from idea on 4th june telling that 'my port out request has been completed', now my idea sim is not working and i haven't received any confirmation from airtel side, also my airtel sim isn't operational yet, after inserting my new sim, it's showing 'no service'. It's been already 15 hours i'm without network. I'm really frustrated with your horrible service. Plz fix it soon.

My number: [protected]
Airtel customer support has been notified about the posted complaint.
My no [protected] airtel up west pre
Today i recieve a msg from airtel that your service is activated and charge of rs 15 for 3 days is debited.this is too many times with me.plss help me.
I m using 4G net, mobile showing 4G tower but no web page is getting open.
I have just recharged my airtel prepaid no. [protected], transaction ID [protected] for Rs 98/-.

Your website says that I should get 1 GB data for Rs 98/- recharge. But my phone shows that only 500 MB had been credited to my data connection.

Please clarify.
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    S
    from Mohali, Punjab
    Jun 5, 2018
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    Address: 560103
    Website: Consumer complaints

    I am using airtel mobile network from last 10 years and i’m using post paid. I’m staying in bangalore and in the btm it is center of bangalore, the network is very very poor and it is worst. Internet also i’m using 4g but i’m not even getting 2g internet. I’ve been given complaints many times regarding the network and internet but no use. If i’m calling to others automatically disconnect the call in between in few s comes itself and if i get call from others also is happening same. I’m paying the bill around 2000 every month and it is worst network in india. It should get it resolved asap.
    Airtel customer support has been notified about the posted complaint.
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      S
      Shweta Ballal
      from Mumbai, Maharashtra
      Jun 5, 2018
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      Not being able to make calls. Call gets cut immediately after generating. It's happening since last night. And i have recharged for 399 for 84days on 29th april, 18. As per the plan i should be able to make calls and use internet and sms as well but still not able to make them. Request you to please look into this and help me with this and do get it sorted as early as possible.
      Airtel customer support has been notified about the posted complaint.
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        Roxa Bacardi
        from Hyderabad, Telangana
        Jun 5, 2018
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        Address: Hyderabad, Andhra Pradesh, 500027

        Airtel, this is too much, unknowingly this fraud company deducts charges from my main balance, now this time the magic word is whatsmob, sometime or the other with different application name, they are deducting balance, i tried calling customer care on 121, but its consuming a lot of time to reach customer care executive, after hearing and selecting infinte options, there is no direct number to call customer care executive, and the reply they give is at height of ignorance and same time arrogance, no one is bothered to give a proper reply, they blame that the customer itself went to options and selected it, what should customer do if they suddently gives popups while doing some important work. I request the consumer forum to book case against airtel for this meaningless deductions and creating such money deducting popups. I also request that consumer forum should create strong orders for repaying the amount deducted, back to the respective customers
        Thank you.
        Airtel customer support has been notified about the posted complaint.
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          Kiruthika Mahalingam
          from Gobichettipalayam, Tamil Nadu
          Jun 5, 2018
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          Address: 641035

          I recharged my fathers phone number using airtel app for 448rs.
          The amount was debited from my icici bank account but the airtel app showed transaction failed.
          Immediately tried second time, this time it was recharged and rs448 got debited.

          The failed recharge amount has not been given back, its been 3 days.
          Can you please give me a call for further details? And refund rs448.
          Airtel customer support has been notified about the posted complaint.
          My Airtel number is [protected]... I don't have network from 24 hrs I.e., 30/05/18 to 31/05/18...only emergency calls can be made...am a dentist and my mobile need to be in active mode...please see through my problem as it is very frustrating and irritating...
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            P
            Pritam Patra
            from Coimbatore, Tamil Nadu
            Jun 5, 2018
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            Address: Bangalore, Karnataka, 560037
            Website: www.airtel.in

            Ref. No. C4gsp[protected]

            I am yet to hear anything on this # reference number. Have you closed this internally, without letting me know that you were not capable enough to resolve this and i port my number to some other network.

            Alright, i am happy to port my number. But before that i want you cheaters to pay me back my complete last amount recharge rs. 448/-.

            Post which i will stop sending this.

            Hope you will not understand this... Because this requires brain, which you or your bloody management doesn't have.
            Airtel customer support has been notified about the posted complaint.
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              S
              Salma Salam
              from Thrissur, Kerala
              Jun 4, 2018
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              I have been with airtel from last 7 years... But never faced cuch kind of a problem..
              I received a meesage that whatsmob has been activated in my mobile... It has deducted rs150 from my account... It is said that service will be renewed after validity expiry... This whatsmob activation has taken place without my consent.. So i would like to get my balance back
              Airtel customer support has been notified about the posted complaint.
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                M
                mansi bavlecha
                from Mumbai, Maharashtra
                Jun 4, 2018
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                Address: 400078

                01. Your airtel mobile [protected] online recharge txn id[protected] of rs 149.0 has been initiated. Please keep the txn id for future reference.

                02.: your airtel mobile [protected] online recharge txn id[protected] of rs 48.0 has been initiated. Please keep the txn id for future reference.

                Money got deducted but recharge not received. Need. My money back
                Airtel customer support has been notified about the posted complaint.
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                  S
                  sureshp0920
                  from Bengaluru, Karnataka
                  Jun 4, 2018
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                  Address: 560045

                  Hi sir/madam

                  I have tried all the possibility to contact the airtel but i can't able to contact this is a worst experience ever.

                  My mobile number is [protected]. Somebody is using my number but that sim i am using currently. Continuously i am getting some app otp. Minimum i got 15 otp for different app. I don't know what is happening? So for that purpose. I am trying to contact to airtel but unfortunately i can't able to contact. I tried 5 to 6 toll free number but some call automatically disconnected and some numbers are invalid.

                  I don't know what to do in this situation so i am complain to consumer about airtel regards this issues.

                  Thanks & regards
                  Suresh parmar
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    akkii922
                    from Bengaluru, Karnataka
                    Jun 4, 2018
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                    Address: 560102

                    Hi, i am having a plan for 40 mbps speed of airtel broadband but currently i am getting 300 kbps speed.. Please solve this issue quickly. Or i will not pay this month bill as i am facing this problem form last month.. And when i am dialling 121 as referred to airtel website its connecting to vodafone customer care. So i don't no how to connect to airtel customer care.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sunitha kumari
                      from Patna, Bihar
                      Jun 4, 2018
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                      Address: Patna, Bihar, 801503

                      I have recharged on 2/6/18 amount of 239. And next morning when iam making call. The balance of my account is showing 0.0. Where did my money go? When i called customer support they said this complaint will be taken by prepaid customer support of bihar. On calling bihar customer support there is no one to take initiative for the complaint. It shows that airtel just launches product and there is no single person to answer it. Airtel bihar has no one to settle the issues. Airtel just spend money on making advertisements and not satisfying customer. It is a company with fake ideas and protocols. It's main aim is to grab money from
                      . They say fake slogan that says happy customers.
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        Kushagra Funbook
                        from Allahabad, Uttar Pradesh
                        Jun 4, 2018
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                        Address: Kanpur, Uttar Pradesh, 208011

                        Sir, i want to install a towr in my plot, which is located in naubasta, kanpur.
                        it is very best placefor tower installing of airtel.so plee the procedure to installing the airtel tower in my plot on my given emai.
                        it is situated in near ton the society whre there is very less towers installed near to it .
                        so please give reply of it and also tell me the procedure also.

                        thanking you
                        Airtel customer support has been notified about the posted complaint.
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                          Santhosh Pabbu
                          from Hyderabad, Telangana
                          Jun 4, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500068
                          Website: AIRCCM

                          Am since complaining 8months ago 4 times in a month complaning to customer care but no one responding my internet problem they resolve in a week our networking team is working on issue but how many days to wait I trust airtel that's why am getting till now also but finally i want to change to other network because am struggle a lot
                          Airtel customer support has been notified about the posted complaint.
                          Jun 04, 2018
                          Updated by Santhosh Pabbu
                          Internet problem

                          Jun 04, 2018
                          Updated by Santhosh Pabbu
                          Am since complaining 8months ago 4 times in a month to customer care no one responding to my internet problem they were telling like that problem will resolve in a week our networking team is working on these issue till now no response I trust airtel because am waited till now but finally i want to change to other network
                          Am santhosh from Hyderabad am not getting internet speed on my mobile am still facing still 8 months am complaining 4times in a month or above also till now am getted any resolvement from airtel... When ever am calling to customer care they were telling your problem will resolve in a week our networking team is working on these issue how many days to resolve sir these issue finally more time I told to customer I want to change to other network they were it's your wish they were not at all giving positive answer To question... Because I trust airtel total my family were using airtel sims only around 6 sims were using this is not a way to answer or resolving problem... Please can u resolve my problem as soon as possible please
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                            H
                            harishkalagi123
                            from Bengaluru, Karnataka
                            Jun 4, 2018
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                            Address: 560040

                            In vijayanagar bangalore some airtel retailers fraud and don't take son from them and don make MNP with that fraudulent retailer

                            Can airtel team take action on retailers [protected]
                            [protected]
                            ?????
                            Can airtel refund my 500 rupees to me

                            Any action on retailers
                            [protected]
                            [protected]?????

                            Will these retailers [protected],
                            [protected] return money????

                            Please take action on retailers with number
                            [protected]
                            [protected]

                            My situation : I have done MNP to airtel from some other network and gave 500 rupees, sim is activated but didn't recharge any amount they are not returning money also .

                            Below are numbers of fraudulent airtel retailers :

                            [protected]
                            [protected]
                            Please roll back my MNP request since I am not getting any response from airtel on this issue
                            Airtel customer support has been notified about the posted complaint.
                            Jun 04, 2018
                            Updated by harishkalagi123
                            In vijayanagar bangalore some airtel retailers fraud and don't take son from them and don make mnp with that fraudulent retailer

                            My situation : i have done mnp to airtel from some other network and gave 500 rupees, sim is activated but didn't recharge any amount they are not returning money also.

                            Below are numbers of fraudulent airtel retailers :

                            [protected]
                            [protected]
                            Jun 04, 2018
                            Updated by harishkalagi123
                            Please ban these retailers to retain better service from airtel
                            Jun 06, 2018
                            Updated by harishkalagi123
                            Hi Team,

                            Could you please take action on sales executive at Airtel mr.yogesh gowda who is not responding properly for MNP request and it's already a week after my mobile number activated . Yogesh took 500 rupees but he didn't make recharge .

                            Since 4 days i am going to his shop asking for money he denied to return money and not recharging my number also .

                            Please take action on retailer and return my money .

                            My MNP number:[protected]

                            Sales executive @ Airtel number who is responsible for number porting .

                            Yogesh Gowda
                            Sales executive @ Airtel india
                            Mobile:
                            [protected]
                            [protected]

                            Please take action on above mentioned number else cancel my porting request.

                            Thanks,
                            Harish K
                            [protected]
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                              T
                              Tanny Habib
                              from Bengaluru, Karnataka
                              Jun 4, 2018
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                              Address: 560066

                              Further to our discussion I am attaching the emails that I sent to Nodal and appellate and no resolution provided.

                              I have attached all the emails and I have shown you the bank statement today. Pls take necessary action and close the issue on priority.

                              There are 2 issues on my mobile number:

                              Reversal of Rs 1372 to my account that Airtel claims to have done on 14th April has not happened, this needs to be closed earliest and I want Rs 50, 000 compensation. If this is not taken care and closed in the next 3-4 days I will definitely file a case in the consumer court and also in TRAI.

                              • My 2 numbers were merged with my primary number with no dues and suddenly AIRTEL shows dues to the tune of Rs 4000 and I need this reversal without any further follow up

                              • I want all my customer service calls to be sent to me on priority from Nov’17 till date from your customer service team and also the calls that I spoke with Heena

                              I have attached all the proof’s and will not share anything, but if the issue is not resolved this will be taken seriously and I will go ahead and disconnect all my 3 numbers from Airtel.

                              Of late Airtel has been one of the worst customer service providers and I am wasting too much time handling the small issue.

                              Naveen – I hope you can resolve the issue as I have also kept the consumer forum director in the loop in this mail.
                              Airtel customer support has been notified about the posted complaint.
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                                Raghavendra Kulkarni bangalore
                                from Bengaluru, Karnataka
                                Jun 4, 2018
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                                Address: 560061
                                Website: Airtel.in

                                Ordered iPhone X on 29th May and got a confirmation that the device will be delivered on 4th June 2018. Made the payment in full as the terms and conditions. On the portal it still shows the product will be delivered on the 4th June 2018. I made multiple follow-ups but such a careless response from customer service and the escalation team that out right said that device cannot be delivered on time.
                                Airtel customer support has been notified about the posted complaint.
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                                  Saurabh1279
                                  from Nagpur, Maharashtra
                                  Jun 4, 2018
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                                  I have registered a comaplint about poor transmission and poor picture quality at airtel dth customer service number and also on thier twitter handle, from 24th may 2018, wherein they assured that issues will be solved in 24hrs and technician will visit at address to solve the problem, however nobody visited the place.
                                  Airtel dth no. [protected]

                                  Have tried contacting them multiple times, and everytime when called a new representative come up who was having no idea about what has already been registered, it is actually very irritating to explain the same complaint every time.
                                  Sharing some of the complaints number here also viz 75083306, 75081629, 75561734.

                                  Kindly provide solution...
                                  Airtel customer support has been notified about the posted complaint.
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                                    kjibin
                                    from Bengaluru, Karnataka
                                    Jun 4, 2018
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                                    Address: 560068

                                    Worst customer service i ever came across. They even don't have a system which updates the bill payment details. They will daily call twice and ask to pay the bill even though it has already paid. Also abuse you if you ask any questions back. Customer care also pathetic and they don't have any connectivity within different departments of airtel. They blindly give some false promises which never fulfilled. This my personal experience and never recommend airtel to anybody
                                    Airtel customer support has been notified about the posted complaint.
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                                      Daivik Paul
                                      from Agartala, Tripura
                                      Jun 4, 2018
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                                      Address: Cachar, Assam, 788001

                                      I use the airtel 1gb per day pack along with extra 3gb sometimes. But due to low network i am unable to use my paid gb's. If this goes on, i would be forced to let airtel go and use another service provider. All airtel cares about now is looting people of their money. Very dissatisfied and disappointed with the services provided by airtel. The internet service provided by airtel in my area is too bad even though their website shows high voice and data connectivity.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Ronith s60
                                        from Udupi, Karnataka
                                        Jun 4, 2018
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                                        Address: Bangalore, Karnataka

                                        Nds circle not found for my number

                                        Since i have deposited the required amount

                                        Into the airtel wallet i need to pay the

                                        Amount as i have a due date to pay.

                                        Also i am not able to avail wynk

                                        Subscription though even though i have the

                                        Airtel infinity 499 plan.

                                        Requesting you to kindly look not these

                                        Technical issues as soon as possible and

                                        Resolve them at the earliest possible
                                        Airtel customer support has been notified about the posted complaint.
                                        Airtel payment bank make fool to everyone.i add money on my account.but when i redeem this.it show you are not allowed to debit ammount.its a realy legal issue.
                                        My sim card lost
                                        With out my request, you have activated WHTSMOB service @ RS150.00 for 30days TXN id N[protected] on 25May 18.02;25.Why this is done?Please deactivate this service immediatley & recredit my Rs 150.00 to my AIRTEL balance.URGENT.
                                        LAXMI L KINI
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