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M
mansi bavlecha
from Mumbai, Maharashtra
Jun 4, 2018
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Address: 400078

01. Your airtel mobile [protected] online recharge txn id[protected] of rs 149.0 has been initiated. Please keep the txn id for future reference.

02.: your airtel mobile [protected] online recharge txn id[protected] of rs 48.0 has been initiated. Please keep the txn id for future reference.

Money got deducted but recharge not received. Need. My money back
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    S
    sureshp0920
    from Bengaluru, Karnataka
    Jun 4, 2018
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    Address: 560045

    Hi sir/madam

    I have tried all the possibility to contact the airtel but i can't able to contact this is a worst experience ever.

    My mobile number is [protected]. Somebody is using my number but that sim i am using currently. Continuously i am getting some app otp. Minimum i got 15 otp for different app. I don't know what is happening? So for that purpose. I am trying to contact to airtel but unfortunately i can't able to contact. I tried 5 to 6 toll free number but some call automatically disconnected and some numbers are invalid.

    I don't know what to do in this situation so i am complain to consumer about airtel regards this issues.

    Thanks & regards
    Suresh parmar
    Airtel customer support has been notified about the posted complaint.
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      A
      akkii922
      from Bengaluru, Karnataka
      Jun 4, 2018
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      Address: 560102

      Hi, i am having a plan for 40 mbps speed of airtel broadband but currently i am getting 300 kbps speed.. Please solve this issue quickly. Or i will not pay this month bill as i am facing this problem form last month.. And when i am dialling 121 as referred to airtel website its connecting to vodafone customer care. So i don't no how to connect to airtel customer care.
      Airtel customer support has been notified about the posted complaint.
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        S
        sunitha kumari
        from Patna, Bihar
        Jun 4, 2018
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        Address: Patna, Bihar, 801503

        I have recharged on 2/6/18 amount of 239. And next morning when iam making call. The balance of my account is showing 0.0. Where did my money go? When i called customer support they said this complaint will be taken by prepaid customer support of bihar. On calling bihar customer support there is no one to take initiative for the complaint. It shows that airtel just launches product and there is no single person to answer it. Airtel bihar has no one to settle the issues. Airtel just spend money on making advertisements and not satisfying customer. It is a company with fake ideas and protocols. It's main aim is to grab money from
        . They say fake slogan that says happy customers.
        Airtel customer support has been notified about the posted complaint.
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          K
          Kushagra Funbook
          from Allahabad, Uttar Pradesh
          Jun 4, 2018
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          Address: Kanpur, Uttar Pradesh, 208011

          Sir, i want to install a towr in my plot, which is located in naubasta, kanpur.
          it is very best placefor tower installing of airtel.so plee the procedure to installing the airtel tower in my plot on my given emai.
          it is situated in near ton the society whre there is very less towers installed near to it .
          so please give reply of it and also tell me the procedure also.

          thanking you
          Airtel customer support has been notified about the posted complaint.
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            S
            Santhosh Pabbu
            from Hyderabad, Telangana
            Jun 4, 2018
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            Address: Hyderabad, Andhra Pradesh, 500068
            Website: AIRCCM

            Am since complaining 8months ago 4 times in a month complaning to customer care but no one responding my internet problem they resolve in a week our networking team is working on issue but how many days to wait I trust airtel that's why am getting till now also but finally i want to change to other network because am struggle a lot
            Airtel customer support has been notified about the posted complaint.
            Jun 04, 2018
            Updated by Santhosh Pabbu
            Internet problem

            Jun 04, 2018
            Updated by Santhosh Pabbu
            Am since complaining 8months ago 4 times in a month to customer care no one responding to my internet problem they were telling like that problem will resolve in a week our networking team is working on these issue till now no response I trust airtel because am waited till now but finally i want to change to other network
            Am santhosh from Hyderabad am not getting internet speed on my mobile am still facing still 8 months am complaining 4times in a month or above also till now am getted any resolvement from airtel... When ever am calling to customer care they were telling your problem will resolve in a week our networking team is working on these issue how many days to resolve sir these issue finally more time I told to customer I want to change to other network they were it's your wish they were not at all giving positive answer To question... Because I trust airtel total my family were using airtel sims only around 6 sims were using this is not a way to answer or resolving problem... Please can u resolve my problem as soon as possible please
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              H
              harishkalagi123
              from Bengaluru, Karnataka
              Jun 4, 2018
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              Address: 560040

              In vijayanagar bangalore some airtel retailers fraud and don't take son from them and don make MNP with that fraudulent retailer

              Can airtel team take action on retailers [protected]
              [protected]
              ?????
              Can airtel refund my 500 rupees to me

              Any action on retailers
              [protected]
              [protected]?????

              Will these retailers [protected],
              [protected] return money????

              Please take action on retailers with number
              [protected]
              [protected]

              My situation : I have done MNP to airtel from some other network and gave 500 rupees, sim is activated but didn't recharge any amount they are not returning money also .

              Below are numbers of fraudulent airtel retailers :

              [protected]
              [protected]
              Please roll back my MNP request since I am not getting any response from airtel on this issue
              Airtel customer support has been notified about the posted complaint.
              Jun 04, 2018
              Updated by harishkalagi123
              In vijayanagar bangalore some airtel retailers fraud and don't take son from them and don make mnp with that fraudulent retailer

              My situation : i have done mnp to airtel from some other network and gave 500 rupees, sim is activated but didn't recharge any amount they are not returning money also.

              Below are numbers of fraudulent airtel retailers :

              [protected]
              [protected]
              Jun 04, 2018
              Updated by harishkalagi123
              Please ban these retailers to retain better service from airtel
              Jun 06, 2018
              Updated by harishkalagi123
              Hi Team,

              Could you please take action on sales executive at Airtel mr.yogesh gowda who is not responding properly for MNP request and it's already a week after my mobile number activated . Yogesh took 500 rupees but he didn't make recharge .

              Since 4 days i am going to his shop asking for money he denied to return money and not recharging my number also .

              Please take action on retailer and return my money .

              My MNP number:[protected]

              Sales executive @ Airtel number who is responsible for number porting .

              Yogesh Gowda
              Sales executive @ Airtel india
              Mobile:
              [protected]
              [protected]

              Please take action on above mentioned number else cancel my porting request.

              Thanks,
              Harish K
              [protected]
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                T
                Tanny Habib
                from Bengaluru, Karnataka
                Jun 4, 2018
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                Address: 560066

                Further to our discussion I am attaching the emails that I sent to Nodal and appellate and no resolution provided.

                I have attached all the emails and I have shown you the bank statement today. Pls take necessary action and close the issue on priority.

                There are 2 issues on my mobile number:

                Reversal of Rs 1372 to my account that Airtel claims to have done on 14th April has not happened, this needs to be closed earliest and I want Rs 50, 000 compensation. If this is not taken care and closed in the next 3-4 days I will definitely file a case in the consumer court and also in TRAI.

                • My 2 numbers were merged with my primary number with no dues and suddenly AIRTEL shows dues to the tune of Rs 4000 and I need this reversal without any further follow up

                • I want all my customer service calls to be sent to me on priority from Nov’17 till date from your customer service team and also the calls that I spoke with Heena

                I have attached all the proof’s and will not share anything, but if the issue is not resolved this will be taken seriously and I will go ahead and disconnect all my 3 numbers from Airtel.

                Of late Airtel has been one of the worst customer service providers and I am wasting too much time handling the small issue.

                Naveen – I hope you can resolve the issue as I have also kept the consumer forum director in the loop in this mail.
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Raghavendra Kulkarni bangalore
                  from Bengaluru, Karnataka
                  Jun 4, 2018
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                  Address: 560061
                  Website: Airtel.in

                  Ordered iPhone X on 29th May and got a confirmation that the device will be delivered on 4th June 2018. Made the payment in full as the terms and conditions. On the portal it still shows the product will be delivered on the 4th June 2018. I made multiple follow-ups but such a careless response from customer service and the escalation team that out right said that device cannot be delivered on time.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Saurabh1279
                    from Nagpur, Maharashtra
                    Jun 4, 2018
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                    I have registered a comaplint about poor transmission and poor picture quality at airtel dth customer service number and also on thier twitter handle, from 24th may 2018, wherein they assured that issues will be solved in 24hrs and technician will visit at address to solve the problem, however nobody visited the place.
                    Airtel dth no. [protected]

                    Have tried contacting them multiple times, and everytime when called a new representative come up who was having no idea about what has already been registered, it is actually very irritating to explain the same complaint every time.
                    Sharing some of the complaints number here also viz 75083306, 75081629, 75561734.

                    Kindly provide solution...
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      kjibin
                      from Bengaluru, Karnataka
                      Jun 4, 2018
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                      Address: 560068

                      Worst customer service i ever came across. They even don't have a system which updates the bill payment details. They will daily call twice and ask to pay the bill even though it has already paid. Also abuse you if you ask any questions back. Customer care also pathetic and they don't have any connectivity within different departments of airtel. They blindly give some false promises which never fulfilled. This my personal experience and never recommend airtel to anybody
                      Airtel customer support has been notified about the posted complaint.
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                        D
                        Daivik Paul
                        from Agartala, Tripura
                        Jun 4, 2018
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                        Address: Cachar, Assam, 788001

                        I use the airtel 1gb per day pack along with extra 3gb sometimes. But due to low network i am unable to use my paid gb's. If this goes on, i would be forced to let airtel go and use another service provider. All airtel cares about now is looting people of their money. Very dissatisfied and disappointed with the services provided by airtel. The internet service provided by airtel in my area is too bad even though their website shows high voice and data connectivity.
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          Ronith s60
                          from Udupi, Karnataka
                          Jun 4, 2018
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                          Address: Bangalore, Karnataka

                          Nds circle not found for my number

                          Since i have deposited the required amount

                          Into the airtel wallet i need to pay the

                          Amount as i have a due date to pay.

                          Also i am not able to avail wynk

                          Subscription though even though i have the

                          Airtel infinity 499 plan.

                          Requesting you to kindly look not these

                          Technical issues as soon as possible and

                          Resolve them at the earliest possible
                          Airtel customer support has been notified about the posted complaint.
                          Airtel payment bank make fool to everyone.i add money on my account.but when i redeem this.it show you are not allowed to debit ammount.its a realy legal issue.
                          My sim card lost
                          With out my request, you have activated WHTSMOB service @ RS150.00 for 30days TXN id N[protected] on 25May 18.02;25.Why this is done?Please deactivate this service immediatley & recredit my Rs 150.00 to my AIRTEL balance.URGENT.
                          LAXMI L KINI
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                            P
                            pavan kanodia
                            from Nellore, Andhra Pradesh
                            Jun 4, 2018
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                            Address: Hyderabad, Andhra Pradesh

                            Sir/Madam,
                            I am a Airtel customer since many years now. I am very disappointed with Airtel service and this is a official complaint from my end.
                            I had been on International Tour to Bhutan and had taken a pack for the same for 4000/- but i wasn't able to make any outgoing calls or use my internet. after repeated calls to airtel customer care from there, i was told i need to have some amount talk time amount to be able to use the 4000/- pack, hence i recharged 500/- immediately but even after that i wasn't able to make any calls or use the internet.
                            I have always admired Airtel for its service but this was the most irritating and exhausting experience i had with Airtel in terms of your packages and customer service. Each call made to Airtel customer care took me at least 15 to 20 mins to be able to talk to your executive and even after multiple calls there was no support from your end. it was a 10 days trip and i was left without network after spending 4500/-
                            My Travel period dates are 5th may to 15th May 2018, and in that i have made various calls for complaint and one such ref that i can provise ia on 9th may - complaint no [protected]
                            Also later for a complaint made after i was back - [protected], i spoke to the supervisor and there was a call arranged next day from higher authority and they confirmed refund would be initiated. After waiting for 2 weeks, i called again on 31/05/18 - complaint ref no - [protected] and now they suddenly say that they see usage in the no and refund cant happen. i have used the local no of BHUTAN and made ISD call to AIRTEL CUSTOMER CARE in INDIA. if i had the network working properly, why would i waste my time and BHUTAN CURRENCY to make complaints from there???
                            I need a refund of the said amount in my card from which the payment was made on a immediate basis since you failed to provide me service. 4500/- is not a small amount and for the number of problems i had to go through and the inconveniences caused makes me want to take a very strict action against Airtel.
                            Airtel customer support has been notified about the posted complaint.
                            Jun 05, 2018
                            Updated by pavan kanodia
                            With regards to complaints made earlier - 9th may - complaint no [protected], Complaint no - [protected], and complaint ref no - [protected] among all the calls i have made, Airtel charges 4000/- for ISD pack out of which nothing was used due to airtel's lack of service. Earlier they agreed to initiate a refund and now they say they will give only 2000/- back and that too in the way of talktime!
                            who wants talktime? it would last me for a year and i prefer packs rather than talktime. And y should i forgo 50% of the amount? the fact that they arent being honest and not taking responsibility for their lack of service, makes me want to disconnect all me airtel nos.
                            i need a full refund of 4000/- in my bank account and not as a talktime!
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                              C
                              complain18
                              from Hyderabad, Telangana
                              Jun 4, 2018
                              Resolved
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                              Resolved

                              Address: 500032

                              Hi airtel team,

                              FUNNYZONE services automatically activated on my number and 15 ₹ was deducted from the balance, kindly credit back the amount as soon as possible. The request to activate this particular service was never made from my side, request you to resolve this issue at the earliest. 2-3 days ago 1 more such service got activated from its own without my permission and 7 ₹ was deducted then. After that message came and I stopped that service by following the steps mentioned in message. The same thing I did today also to deactivate FUNNYZONE service as well. Though I had never requested such services.
                              If these kind of issues will happen again then how the customer will keep it's account balance to perform phone calls. Please take immediate action to credit back my deducted money else I have to forcefully switch to other mobile operator.
                              Jun 6, 2018
                              Complaint marked as Resolved 
                              resolved by contacting to customer care executive.
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                N Manickam
                                from Mumbai, Maharashtra
                                Jun 4, 2018
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                                Address: Mumbai City, Maharashtra, 400099
                                Website: www.airtel.in

                                Sir,
                                I sent rs 448 for airtel prepaid on 2.5.2018 but amount dedcuted 2 times through my sbi crrdit card. Kindly refund the excess amount or extend the voice/data facility for another 84 days. My cell no.[protected]. First i tried on www.airtel.in for payment of rs 448 it was hanging then i tried second time so i did not realise 2 times amount of rs 448 dedcuted instead of 1 time.
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Ahmed Jamal
                                  Jun 4, 2018
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                                  Address: Chennai, Tamil Nadu, 600045

                                  Hi,

                                  I have applied for a airtel broadband connection online with the required details given. I didnt got any message or email regarding the request. After two days a agent said i'm calling behalf of airtel and said i'm checking for the connection for u. And another field agent called me and said that i will come and collect doc and money from you (Rs.[protected] and will give u connection within a day. Another agent called me from coimbator and asked for connection where i live in chennai. This is totally a disaster approach. And u will keep on getting message related to broadband and call.

                                  As per airtel coverage checking team we dont have any connection in airtel at my area for broadband /vfiber

                                  The agent who claim them as airtel will come and collect money with no proper bill and the ask only for cash??

                                  Airtel is a big company but still they dont have this organized?? And allowing agent to scam people. If considering the above, once the customer given money and realize that the connection cannot be made at the area. Call the customer care. They say money will be returned to the bank account or will send u cheque which is a false note. Also its difficult to reach any agents as the call from different number. How a ordinary customer gets the money back??
                                  Airtel customer support has been notified about the posted complaint.
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                                    shomu161
                                    from Pune, Maharashtra
                                    Jun 4, 2018
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                                    Address: 411001
                                    Website: airtel

                                    My name brig samir bhattacharya sr citizen airtel no [protected]
                                    Cant make any outgoing calls since yesterday — all my bills have been paid and that too well in advance.. And as a result of which i have incurred big monetary losses in my deals during these last 24 hrs. The last bill of rs 500 and a few paise was paid in cash way back in the 2nd week of june 2018 to aryan communications — shop no 62 — konark apt, dhole patil rd pune 411001 — [protected].
                                    Please reconcile immediately — failing which i am not only going to chsnge over to some other reliable provider and also take up the matter with the consumer court
                                    Brigadier samir bhattacharya — bldg!-flat 4 — atur park, 5 koregaon road, pune 411001
                                    Airtel customer support has been notified about the posted complaint.
                                    Incorrectly entered 175 instead of 199 monthly pack I tired to add again 25 but got two different data plans if you revert back
                                    Sir we are from Ramalingapuram, chipurupalli mandalam from vizianagaram district in Andhra Pradesh...sir we r facing network problem & no 4g coverage in our village instead many of our villagers are using Airtel network...we r not happy with Ur service please solve this issue as quickly as possible...
                                    I am not able to call a jio phone numbers starting with 63...
                                    Whenever playing a vedio or song there is flash message is popping up. The msg. is "airtel live invalid input". I have contacted your customer care and told me to sent a msg to 58234 saying STOP ANOW. But after sending the same msg is still popping up
                                    My Cell No [protected] and [protected], punjab circle, that we are facing voice calling problem for 2 months inspite of complaint, issue hv not yet solved, now second option that hv to port my all numbers which is with airtel,

                                    i request you to resolve the issue
                                    I have 1483 in my account balance I want to activate the offer service I’m feed you with this airtel network
                                    If I have taken a step
                                    Sir i have forget my customer id and i dont have registered mobile no pls provide me customer id my VC no.is[protected]
                                    Network problem.
                                    Use 4g network speed 3g network.
                                    Messages problem.
                                    Calling problem.
                                    Incoming call and outgoing call problem..
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                                      S
                                      satyam patel 1234
                                      from Indore, Madhya Pradesh
                                      Jun 4, 2018
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                                      I have ported my number [protected] from tata docomo to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
                                      This is such a bad service for postpaid users like us. We wholly depend on our phone.

                                      Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately
                                      Airtel customer support has been notified about the posted complaint.
                                      Jun 05, 2018
                                      Updated by satyam patel 1234
                                      please look into the matter as soon as possible it's too urgent
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                                        M
                                        Muhammad Jumail
                                        from Ranchi, Jharkhand
                                        Jun 4, 2018
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                                        Airtel's loyal customer since 2009. And still they loot me for a mere 150rs. That's the only balance i had in my phone. The customer care said i clicked a link and it got activated without any confirmation. How can they let a third party with this much freedom? Customer care lady also said they don't need our measely money. But still they steal from us.
                                        I never thought would say this, but i think i will port to another telecom network where they will be happy to have me.
                                        Airtel customer support has been notified about the posted complaint.
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