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Airtel Complaints & Reviews

2.1
Updated: Jan 15, 2026
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R
ranjana56
from Jind, Haryana
May 7, 2018
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Address: Kurukshetra, Haryana, 136118

My phone no is [protected]. There in no network since one month. Talked to customer care 121. But no respons.no in coming and no out going calls possible.we have a data card also .we are unable to use data card .we are facing a lot of problem . No engineers bother to visit for checking.
Since I am Airtel customer for a long time. But due to this problem now I am thinking to Port to other network.
Hope procure your kind and much needed action in this matter.
Regards
Ranjana kakkar
Airtel customer support has been notified about the posted complaint.
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    S
    Sumit Kumar Lal
    from Kolkata, West Bengal
    May 7, 2018
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    I am an existing airtel user
    My airtel number is [protected] (Jharkhand)
    I have recharged my number with rs 448 voucher on[protected]. At that time it was showing this voucher is applicable for 82 days and 1.4 gb data per day will be available, but this voucher is expired on[protected]. This is totally not acceptable from airtel. Please check my issue and kindly update me why this happen.
    Airtel customer support has been notified about the posted complaint.
    Apr 28, 2018
    Shabbuu's response
    We use 3G becz the condition of 4G is so weak in our area .so we hopefully requested to you our problems should solve immediately...with in days..
    May 02, 2018
    Nandkishor ujjwal's response
    Sir/Madam,
    My Airtel no. is [protected] & my complain are that the network connectivity & 4G Net is very bad working on my Airtel no. [protected]. so plz request that you solve it immediatly. I had many complaint in complain no. 198 for two month but did not solve it at this time.
    Hey, I have forgot my Airtel mpin and I can't be reset it please help me.
    I had put for a data pack through the app. The transaction didn’t happen but my money was deducted. How to get a refund?
    Sir,
    Our mobile has been activated by services not decided by me and now the balance has reduced to zero and recently I have reacharged but then also deducted
    So if the balance is not refunded
    In future I may arise complaint on consumer Court.
    Thank you.
    Waiting for your response.
    Hi,

    Twice activated Airtel lifestyle without information/ subscription. Money deducted. Want my money to be refunded.
    Sir/Madam,
    My Airtel no. is [protected] & my complain are that the network connectivity & 4G Net is very bad working on my Airtel no. [protected]. so plz request that you solve it immediatly. I had many complaint in complain no. 198 for two month but did not solve it at this time.
    I submitted documents on 25th to migrate from postpaid to prepaid. Today around 5 my postpaid sim got deactivated but prepaid is still not active after 7-8 hours. 59059 is also not working. Please fix the issue. alternate no is [protected]
    Sir we have a lot of problems faced from last 2 months.4G is working like as 2G .so we request to yours network team should stress on our network problems.
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      H
      Hajiasif
      from Hyderabad, Telangana
      May 7, 2018
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      Address: Hyderabad, Andhra Pradesh, 500059
      Website: Airtel

      Its the worst serviced. Have ever got from any network even cant able to call dome times and newltwork goes often and issues in using internet and facing diddicukt for jncoming call to what the hell o[censored]se of all ths adds and packs when the service is not good enough i even raise the complaind thrice a month but didnt got appropriate help. So i would like to switch to vodafone and would recommend people to leave airtel bloody network, its like BJP baatein badi badi kaam chote chote. Unnecessarily we are making bloody recharges with no utilization.
      +1 photos
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        D
        Datta Dandge
        from Pune, Maharashtra
        May 7, 2018
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        Address: Pune, Maharashtra, 411038

        Refer to transaction Id[protected] carried out on 5 May 2018 vide which Rs 499 has been paid to Airtel as recharge of Phone No [protected]. Though money has gone from my BOI account, service is not available. Please help urgently. It is highly irritating to this lapse on your part. We regret to have chosen Airtel service provider by looking at your advertisements on TV.
        +1 photos
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          A
          akjha40
          May 7, 2018
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          Address: 700059

          Hi,

          I raised the complaint regarding DTH screen issue on April 19, and it is still pending since 3 Weeks.My Reference No. is [protected] and complaint number 73508489.

          Daily I call to customer care execute of Airtel and getting same reply that will be resolve by today/very soon as we are working on highest priority of complaint.

          Its really very pathetic response from Airtel like prestigious company and a mental harassment. Now my patience is over and I don't have other option than switch for other operator.

          Please let me know how will get back my money what I have charged for these interrupted connection period of complaint raised on April 19. Can I get that one in Airtel money app or is there any other option for that?

          Regards,
          Abhishesh Kumar Jha
          customer ID [protected]
          Airtel customer support has been notified about the posted complaint.
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            S
            Soura Kumar
            May 7, 2018
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            Dear team,

            I am writing to you with regards to reactivation of a prepaid number
            That seems to be deactivated due to lack of frequent use. I am
            Currently resided in dubai, uae, but using airtel services (Prepaid
            Number services) for making bill payments for online transactions as
            This number is connected with all banks.

            The phone number is [protected], and its registered under the name of
            Soura kumar ghosh and i would like to know how to reactivate this
            Number for future use? Today, while doing some online payments, he
            Noticed that the sim is failing to recognize the service, and
            Therefore he could not complete the transactions.

            When called on this above mentioned number, it says "this number does
            Not exist".

            Kindly note the above problem and revert soon with a probable
            Solution. We have been trying different ways to connect with you but
            Nothing is working, so we really need your assistance on this matter
            As soon as possible as reactivation of [protected] is very important
            For all bank related transactions and services.
            Airtel customer support has been notified about the posted complaint.
            May 06, 2018
            Saras159's response
            Reply pannugada pundaya
            May 06, 2018
            Saras159's response
            Airtel network ###
            Gotha ennada Net vatchurukinga

            activation of prepaid sim - Comment #3089205 - Image #0
            From last one month I am not able to send any SMS. Even after updating my SMS center number. The customer care executives are just fooling by telling restart the phone...

            activation of prepaid sim - Comment #3089206 - Image #0
            My airtel bill password not sent and pdf file didn't open. So my problem is very important and this problem solved.
            Please deactive FUN GAMES SERIVIE from my number [[protected]] which is automatically activated and it charges Rs. 75/15 days. I am requesting you to please deactivate it from my number ASAP.

            Thanks
            M using this network from last 6 yrs... Since jio came in market... Airtel network became worst... In the name of 4g they are not even providing 2g speed... Have to sak fo wifi each n every time. M getting sick of this.
            Hi,

            My Mobile Phone Number [protected] is having network issues while making or receiving phone calls since February.
            Can't even make calls on customer service number because of the network issue.
            Please look into it. Hope to hear from airtel soon.

            Thanking You
            Gopal Tiwari
            Sir please reversal this amount 448 tran id[protected] and my flexi no [protected] the solution point .please help
            N-[protected] par 70₹ katliya Gaya date_[protected] ko gabki racharge Friday Ko Kiya Gaya tha is dukandar se sekayat karane par dukandar ke duwara kaha Gaya ki Airtel wale chor hai sab ka kat leta hai dukandar rasikpur chok sah ka sope hai dist Dumka
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              V
              VishalShekhat
              from Mumbai, Maharashtra
              May 7, 2018
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              Address: Rajkot, Gujarat, 360004

              Respected sir,
              I am vishal shekhat, from rajkot (Gujarat).
              Mo.[protected]
              This is my airtel postpaid number.

              I was able to change the sim card at airtel store - rajkot.
              But taking 100 rupees charge for swap sim into 4g of from me to airtel store.

              And do not give me a receipt of any rs.
              If the urge to give my money back.

              I sincerely it wrote down the address of the airtel store.
              And the number of order to change my card in 4g.

              Airtel store
              (Prakashbhai chauhan)
              Mo.[protected]
              Near anand banglow circle,
              Krushna nagar main road,
              Mavadi plot area,
              Rajkot-360004.

              Sim change order no.
              [protected]
              If my application to request to be removed quickly.

              Thanks.
              Your faithfully,

              - vishal shekhat
              From, rajkot (Gujarat)

              Contact details -

              Phone:
              [protected]
              Mail:
              Vishal. [protected]@gmail.com
              Airtel customer support has been notified about the posted complaint.
              My Airtel number is [protected] it's now ported into Vodafone before I paid postpaid bill of 400 via paytm app. But I'm unable to got benefits of paid bills. Please check and reply me as early as possible do contact me on [protected]@gmail.com

              Thanks

              complain for airtel store - rajkot (gujarat) - Comment #3089351 - Image #0
              I have already paid previous moth Bill, still amount is added in current month Bill. I have bank transaction details for the same. Also due very poor network issue I was not used the number still I got bill Rs. 473.32. I have attached bank trasaction details screenshot. Please check and revert asap.

              complain for airtel store - rajkot (gujarat) - Comment #3089370 - Image #0
              Airtel network is very weak in Lingampally, hyderabad area from past few weeks.
              Tried calling customer care and even went to office to complaint for the same but there is no response and even the network is getting poorer day by day.
              35 rs have been deducted for the namkeen pack by itself. Kindly refund my hard earned money.
              Executives are soo dumb with no knowledge about airtel online store each and every executive is telling different clauses no clarity at all worst services and staff..
              No 3G and 4G signal in my area.. . And during the call receiver can't hear (disturbances). I hope you look into this problem.
              I need to change the airtel dth account name and I am not finding any way to change the account name of my airtel dth
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                S
                Satya Deo Singh
                from Gurgaon, Haryana
                May 7, 2018
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                Sir i am holding airtel no [protected], on your site it was showing that for my no offers as : -
                Airtel prepaid delhi ncr tariff plans, internet recharge, sms packs
                You are here : home delhi ncr
                These plans of airtel for delhi ncr were last updated on monday, 7 may 2018.
                Save as pdf check myoffers
                Enter 10 digit airtel number :
                Exclusive offers for [protected]
                Amount benefit
                ₹149 rs149=unlimited local, std and roaming calls, 1gb data per day and 100 sms/day for 28 days. Non-commercial use. Terms and conditions apply.
                ₹399 rs399=unlimited local, std and roaming calls along with 100 sms/day and 1.4gb/day for 84 days. For non-commercial use. T&c apply
                But on recharge throught paytm your order no is[protected]
                12:20 pm, may 07 2018, it is showing in my mobile that 1gb/day for 70 days with all other facility while offer was 104gb/day for 84 days please reconcile the my recharge data and validity. Thanks
                Airtel customer support has been notified about the posted complaint.
                Transaction ID : UH42479711 is 200 Recharge Succussfully of my no. [protected] but balance has not come. and 200 rs deducted my account. i am using sbi anywhere app. my contact no. [protected]

                prepaid recharge through paytm - Comment #3089332 - Image #0
                I have done recharge of rupee 249 from my Airtel app. They sent me message the recharge of RS 249 has been initiated and money was debited from my debit card but there was no final recharge confirmation by the airtel.

                prepaid recharge through paytm - Comment #3089342 - Image #0
                prepaid recharge through paytm - Comment #3089342 - Image #1
                Wrong recharge no. [protected]
                Transaction id. [protected]
                Amount. 399
                Correct mobile no. [protected]

                Please reverse the transaction, wrongly charged.

                I have accidently charged another number in place of mine. Please resolve urgently
                Respected sir,
                i lost my mobile while travel in local bus in chennai. i like to deactivate my number [protected]
                I just went pay a bill but they said if cash pay bill in in mechine i[censored] have card u can pay here then i said I have card then she said she sorry pay here also i[censored] dint take action I’ll disconnect my 7connection +[protected] +[protected] [protected] [protected] ‭+[protected]‬ ‭+[protected]‬ ‭+[protected]‬
                I Lost my mobile on 30th April and sim card for which i took the new sim on the same number on 1st may at 8:30 PM. Executive said, that it would be active in 2 hours. Its more than 10 hours now, and its still not active.
                I have recharge 93 airtel apps
                and not received 93 recharge benefit
                so please back my 93 rupees
                DEAR SIR
                I am Airtel Customer, No is [protected] since 2007, But I have migrate prepaid to postpaid on 03 April-18.But does not activate my number & My no is close.Several times complain to airtel but no any response airtel side.This issue is on 03 -04-18 to till date.
                I bought 50 rupees card I missed sone codes while scratching
                Serial no : [protected]
                Wrongly recharged 149 to [protected] from my airtel aap yesterday evening.so i request you to refund the amount to my sbi a/c [protected] or plz recharge 149 to [protected].which ever is possible for you..
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                  G
                  Gagan mali
                  from Kota, Rajasthan
                  May 7, 2018
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                  Address: Sirohi, Rajasthan, 307001

                  Respect manger,
                  Sir, i facing very serious network problem in my area. I doesn't get network in my house (Which only of ground floor) and i can't make call. If call than no voice reached. And from above information you can predict about conditions of internet service. So plzz solve it.
                  After jio launch in my family 4 airtel customers but now due poor network service, out of 4 only i remain.
                  6 months before i called the customers care & said about this problem.
                  But problem still persists.
                  So i request to you solve it quickly.
                  I add a photo, this is conditions of network on rooftop or terus.
                  +1 photos
                  Airtel customer support has been notified about the posted complaint.
                  May 01, 2018
                  Bohimia's response
                  Everytime when i call to your customercare they replies make patients problem will be resolved
                  Super store services activated without my consent by airtel today 06.05.2018 and Amount Rs. 99 deducted from my mobile balance. Please return back my deducted amount Rs 99.

                  very poor network in my area. - Comment #3089250 - Image #0
                  I have been facing weak network slow data speed or poor voice calling since many days . Ihabe called to your customer care number and they says don't worry, make patients the problem Will be resolved
                  But i m seeing no effect, no improvement to your network
                  Poor network, slow data speed weak network strength
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                    V
                    Venkatesh K | Clearsynth
                    from Hyderabad, Telangana
                    May 7, 2018
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                    Address: 500076

                    Hi,

                    My name is venkatesh kontham, using airtel mobile service. Now i decided to lodge a complaint on airtel due to their bad service, no action on complaints and negligence.

                    I have lodged a complaint on airtel customer care on 18th of april 2018 with complaint no.84800467 and i spoke to the executive mr. Nilesh but from that day to till date no action was taken.

                    On 07th of may 2018 again called airtel customer care and i spoke to mr. Mahesh, floor superviosr, he is also not responding properly

                    Please take necessary action on this and help me out
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      jire
                      from Delhi, Delhi
                      May 7, 2018
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                      Address: Jammu, Jammu and Kashmir

                      Dear sir

                      My mobile no is [protected], i have offer rs 448 for 82 d, 115bb, i paid the money and the paid status was successful, however, there was no activated of recharge/top up... Still there was no internet, not possible to call, whenever, i call it says that no available balance.
                      ... Please help me...

                      Payment status completed successfully.
                      Transaction status transaction successful
                      Transaction details
                      Reference number [protected]
                      (Please note this for future communication*)
                      Transaction id oxisbi26767925
                      Service etop*airt*jk, [protected]
                      Bank transaction id igadmakab7
                      Transaction time 5/7/2018 10:41:35 am
                      Recharge amount rs.448
                      Contact oxigen customer care at[protected] or mail at sbi. [protected]@myoxigen.com
                      Airtel customer support has been notified about the posted complaint.
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                        N
                        Nitin Mandar
                        from Delhi, Delhi
                        May 7, 2018
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                        Address: New Delhi, Delhi, 110053

                        Aaj subha jab main bike se office ki taraf ja rha tha to achanak ek kutta mere bike ke samne aa gya or main bike se gir gya jab main apna mobile apne pocket se nikala to maine paya ki mera mobile ke display or back panel dono tut gye hai aaapse request hai ki mere phone ko jld hi thik kr diya jaye mujhe baut paresani ho rahi hai me aapka aabhari rahunga
                        +3 photos
                        Airtel customer support has been notified about the posted complaint.
                        May 07, 2018
                        Updated by Nitin Mandar
                        Aaj subha jab main bike se office ki taraf ja rha tha to achanak ek kutta mere bike ke samne aa gya or main bike se gir gya jab main apna mobile apne pocket se nikala to maine paya ki mera mobile ke display or back panel dono tut gye hai .

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                          Thiagarajan Socrates
                          from Chennai, Tamil Nadu
                          May 7, 2018
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                          I am an airtel customer for more than 10 years and am out of india for sometime and i have taken the sim to london by activating international roaming. But however my sim is not seem to be working in london and then i requested my father to have a check in india while i m in london. But it was mentioned that my physical presence is required for some finger proof. I can back to india and when i enquired about my sim it was allocated to someone else. I hold this sim for more than 12 years now and have that number circulated all over that places like income tax, employer, banks and all institutions. My privacy is at a high risk now and i m really corncerned about this airtel answer of being a customer for more than 10 years. They should be checking with us by a letter before deciding on this as it s really critical. Kindly help me in this.
                          Airtel customer support has been notified about the posted complaint.
                          May 07, 2018
                          Updated by Thiagarajan Socrates
                          Being a customer for this long, there should be some reason why it was not in active mode for this long and it would be of help if they check with us prior.
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                            S
                            Shikha Deb
                            from Mumbai, Maharashtra
                            May 7, 2018
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                            Address: Mumbai City, Maharashtra

                            I'am not able to view channels due to blurry vision. It gets blurred in between and is very disturbing to view. I have tried other methods also like re-inserting the card again but still there's no improvement. I request to resolve this issue as soon as possible. There is not even a single channel which can be properly watched.
                            Please solve this matter as soon as possible
                            Airtel customer support has been notified about the posted complaint.
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                              bharath muddam
                              from Hyderabad, Telangana
                              May 7, 2018
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                              Hi,

                              I live in pedda karupamula village near peddakothapally mandal.
                              Our mobile phones are not reachable all the time if we are inside our home.
                              Every one in our family uses airtel. This is the major problem we are facing.
                              Some action should be taken because there may be some emergency, if our mobiles are not reachable at that time then it may cause us something bigger.
                              So please take some action.
                              Airtel customer support has been notified about the posted complaint.
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                                C
                                Charan B
                                from Chennai, Tamil Nadu
                                May 7, 2018
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                                Address: 500080

                                Hello, i have been facing calling issues since 3 months. When i called customer support they are explaining some nonsense troubleshooting steps. Even the customer care number is also not connecting properly, calls are dropping in the middle of conversation and call quality is very poor. Why you are advertising like the best network in india, instead accept the truth that you are the worst network.in this website itself so many people complained about your service in a single day? I am completely exhausted with your awesome service and decided to port my number to another provider.

                                Below are the few examples people facing, try resolving issues otherwise people will reject you very soon.

                                https://www.consumercomplaints.in/airtel-bad-network-and-bad-internet-service-c1...
                                https://www.consumercomplaints.in/airtel-slow-internet-speed-stop-advertising-c1...
                                https://www.consumercomplaints.in/airtel-call-for-disconnection-of-mobile-number...
                                https://www.consumercomplaints.in/airtel-too-bad-response-from-airtel-store-c194...
                                https://www.consumercomplaints.in/airtel-voice-calls-network-and-4g-network-is-n...
                                https://www.consumercomplaints.in/airtel-bad-network-and-internet-speed-c1947267
                                https://www.consumercomplaints.in/airtel-voice-calls-network-and-4g-network-is-n...
                                https://www.consumercomplaints.in/airtel-internet-speed-and-quality-of-poor-voic...
                                https://www.consumercomplaints.in/airtel-airtel-worst-network-provider-c1946130
                                Airtel customer support has been notified about the posted complaint.
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                                  Cbe Mahendar
                                  from Udagamandalam, Tamil Nadu
                                  May 7, 2018
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                                  Address: 641015
                                  Website: www.consumercomplaints.in

                                  Dear all

                                  I regret to inform you that your airtel service is making us annoyed.

                                  Their team had deducted money immediate after post paid top_up, by last month without any information
                                  I was blinking and i did not inform complaint anybody thinking as occasional error

                                  This month they have deducted 99 rs immediate after top up, subsequently i received a message as detailed below

                                  "classyandglamvideos" sercvice hes been [protected]@rs 99.0 for 30 day (S) from your airtel mobile. To deactivate, call or sms stop to 1555223."
                                  I called them and entered my requirement to deactivate the same, sms also forwarded tp 155223, 1552230, 1909, but the reply has come asenter proper code.

                                  What type of cheating is this, really i hate such this service from esteemed organisation

                                  Kindly make a suitable remedial action and to revert back my money to avoid unnecessary pressure

                                  Mahendran
                                  Coimbatore
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    Y
                                    yaxow
                                    May 7, 2018
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                                    Address: Chennai, Tamil Nadu

                                    Dear airtel

                                    I have relocated from india to australia. I have been trying to cancel my postpaid contract, but there seems to be no way to do this, and you continue to take 800 rupees from me every month.

                                    Please can you cancel my contract or tell me how to do it.

                                    Please note that since i'm not in india any more, i'm not using the sim. I have a new australia sim.

                                    My details are:
                                    My name = afshin shahriari
                                    My airtel number = +[protected]
                                    My current number (Not airtel) = +[protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    May 07, 2018
                                    Updated by yaxow
                                    I tried to contact the telephone numbers on your website, but either no-one replies, or an automated message states it is not a valid number.
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                                      R
                                      Ramucoach5566
                                      from Allahabad, Uttar Pradesh
                                      May 6, 2018
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                                      Deduction of my airtel mobile balance (Hot chillis, movies n music, apps club ext activation) without my knowledge and without my involvement...
                                      I was talked-about said money refund to customers care service personnel (Devesh, santhosh, hithesh, & manoj) but they are not doing anything and they calling from another mobile no. And giving dumkhi at midnight time to me...
                                      Plz do need full action...
                                      Airtel customer support has been notified about the posted complaint.
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                                        Shoaib Dayer
                                        from Jaigaon, West Bengal
                                        May 6, 2018
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                                        Address: Jodhpur, Rajasthan, 342001

                                        Dear, sir/madam
                                        I'm very tried to airtel network service. Im face very poor data service to very long time please resolve the problem, please give refund or good service, otherwise i'll file a case in consumer court against airtel company. I'm not one man who face this problem because there is lot of peoples who also tried to your net data services in my area.
                                        Airtel customer support has been notified about the posted complaint.
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