Airtel Complaints & Reviews

Yesterday my subscription ended and today 5thMay2018 my account got suspended.Now I am being asked to pay Rs.15 for suspension charges. I believe this is a prepaid service and there is no concept of late payment. The customer care is worse, need to be on the phone for minimum 10-15 minute every time we call. Please look into it.

Im from mangalore. I filed a complaint abt my broadband on may 2nd cz its not working properly. And its been 3 days now, no one came. I called at least 2-3 times everyday to know abt my current request status. The staff always gave the same answer and gave me vague answer. If i call in the morning they will say the engineer will come in the afternoon and if i call in the afternoon they will say the guy will come in the evening. But no one came. Nobody sent me notification or text or call to update me abt my request status. Supposedly my request should be clear by may 6th at 12am. Till now still pending. The service is very bad. The worst service ive ever received. This is very upsetting. Hope someone can do something abt this.

I recently received a call from your calls center proposing a plan. On reverting that i was really busy and not interested since i am not a consumer of the telecom service, the caller was really rude. He hung up the call without waiting for a reply. As a previous consumer of airtel, this call has reminded me about why i even changed the service in the first place. [protected] was the number through which i received the call.

Hi, i have done online transaction on this site https://www.airtel.in/prepaid-recharge. after taking otp from mobile transaction got unsuccessful. Balance of rs. 249 has deducted from phone. I couldn't get any transaction id. I received a text that thank you for using debit card... For rs. 249.00 in gurgaon at bharti airtel limited on[protected]: 15:38:53.

Please help me for taking my money back. I really disappointed with the service of airtel. I am using airtel since a log time but now i am fed up with airtel.

Dear customer
My airtel mobile number [protected]
I converted no.in postpaid to prepaid last month aprrox 25 april 2018... Also i got new sim. Nov last 2 days network available in new sim but services are totally stop... Likes in/out going sms and data.
I am so tried to compaint again this issue but no one care about this please resolve my issue aeap... Otherwise i will definitely complaint to higher authorities...

I have 399 recharge (Last month) for internet use but very low internet speed last few days and not attend my call in customer care after many time trying. So kindly seen my problem seriously and resolve as soon as possible. Airtel is provide world fastest internet provider company if not resolve my complaint then refund my payment and block my airtel no.[protected]

I bought a new airtel broadband connection. [protected]_kk is the id. I was promised and also given a pamphlet of 40mbps connection. I was charged inr 6018 including gst (Inr 5100 excluding gst) for 6 months for the 999 plan. The plan included 100gb per month at 40mbps and 750gb bonus data upfront. However, i have been given a 16mbps plan without any bonus data. Despite calling customer care on numerous occasions and also contacting the representative who came initially, the problem has not been resolved. It seems a clear case of cheating.

Sir, yesterday i had recharged my number two times, 3 months unlimited pack of 498 and talk time of another 20 rupees and this morning i saw that i have received a message at 1: 22 in the night, that my balance is cut 9 rupees taxes 35 mb given to me man did not do anything like this and when i get 1.4 gbs per day, by myself, you have given meb money by the people who gave me the money, keep that mb with you and give me my money return

I have recharged my airtel dth acc. No.[protected] on 27/04/2018 with rs.300 via rechargeitnow. But acc not activated. One of airtel executive said me to recharge additional rs.165/- i done it on airtel website. But still problem arises. Then i contacted customer care. About 12 times. Always they said that they have done needful. After 9 days still problem arises. Before 4 days they said that they have taking complaint and will send a engineer. Till there are no contact from company today i contacted to customer care they told me that no engineer is coming because fault is not that type. One executives says engineer will come other says no. Some c. C. Executives are arrogant there talking like we are depend on them they cuts the ongoing call. How many times we have to contact airtel for this problem. Airtel deducting amount daily without providing service. They provide me only their add channels. There are no single channel is running of the package. Error code is 4. So i sms add one channel number then reply from airtel is your acc is suspended. Exes says no problem, systems says acc. Suspended. When i call to customer care with my dth acc. Provides me full balance but with my registered phone no.[protected] it says only rs.7. Pl solve the problem as early as possible.

I have recharged rs. 100/ - on 16th april 2018, and activate rs. 2.20 per day package but i found my balance is nil on 5th of may 2018... While talking with customer care they told you have activated some channel in 18th december 2017, and so deducted n adjusted... I have not activated any channel in december 18th 2017 and not seen so need reversal of my auto adjusted amount for same..,. If automatic activated without recharge then i never recharge with airtel in future...

Hi,

I tried recharging my airtel prepaid number this morning for rs. 449 through my banking app. The amount was deducted from my account but i didn't receive any recharge. I usually recharge using my banking app and it happens within few minutes. I need the recharge asap or at least refund. I'm not able to contact airtel customer care as well since there are various options to choose from when i call the customer care number and there is not a single option for resolving these kinds of issues.

Thanks,
Chitra

Hi sir iam ashok kumar, from hyderabad. Please bane airtel network this is # network.in my mobile full signal but no net. And main problem is this net work oparator dont connect jio net work contuinesly 4 times or 5 times dail but they or lifting no hearing voice. This net workis cheating constumers. Please close all permisions this blody oparator

Respected concern,
My no. Is [protected], my balance was 106.20 inr. Today at 9:44 am suddenly i got sms that hungama services from super store automatically updated on my no. And amount 99 inr has been deducted from my balance now balance is 7.20 inr.
For your kind info i didn't use my cell since 9:00 am so how can your company cut my amount while i didn't ask for any service.
So please return my amount in my balance of i have to go through consumer court. Do the needful asap.

The place where i live have no network. Can't call to others, even if they call i am unable to understand what they speak. I have already reported thrice to them and got no response in return. Even if i got signals in other places voice clarity is worst compared to other networks and coming to data it really do sucks, i am using 4g but i dnt even have 2g speed

I am not receiving my bill for mobile no. [protected] regularly. When contacted local showroom they are ignorant about an proper response. Please ensure bills are sent regularly. Address: B. Ashok, 12/14 Thoppil Nagar, Navavoor Pirivu, Vadavalli, Coimbatore- 641 041.
I have to submit the bill to office for reimbursement. Please do the needful

I have recharged my no with 399. Previously i had recharged with 499 around ten days back. So as my previous recharge (499) is still active. The recharge which i did today is not reflecting. So i request you to refund the amount as it is not useful to me transid[protected]. Recharge done on 5/05/2018
Please undo the second recharge and refund my money. The payment is done through airtel app....

My airtel prepaid mobile no. Is[protected]. For the last two days... Getting sms alerts on 10 data usage from main account. I got 4 alerts so far (On may 1st midnight and two and on may 3rd evening 2). My talktime balance has been cut for the aforesaid usage (4 times 4 * 10 mb)

Please check that i had never used any data ever from my main account ever since i am an airtel customer from say close to 10 years now. I topped up talk time balance by rs 500 recently.

A similar issue happened in november 2017 as well but i had not complained about. Now its 4 times in 2 days. My time balance has to be restored immediately by airtel for the mistake and the company should assure this mistake is not repeated again.

Best regards,
A r u na

Sir i recharged dated 03/04/2018 a jio number [protected] through airtel app but neither recharge nor refund amount. A complaint also lodged on airtel complaint portal, complaint number is ot[protected] but long time passed complaint not resolved.
Kindly resolve earliest

Your's faithfully
Dhiresh kumar gautam
Add-krishna park colony
Badaun
[protected]
[protected]

My airtel prepaid mobile no. Is [protected]. On 2 may i received sms having insufficient balance in my talk time account to cover international roaming rental rs.99. Till that time my talk time balance was above rs 200. I never opted for international roaming. On 14 april i purchased plan 249 with unlimited talk time and free national roaming for 28 days. I also topped up talk time balance by rs 130 to make total talk time balance above rs 200. I am on 7 sisters north east india tour and never crossed indian border. Airtel has so for not rectified mistake. My talk time balance should be restored immediately.
A. K. Kalamkar

My name is mahesh.

I am recharging my airtel no. With 448 pack actually problem is my internet and calling us stop when the validity expire date is near even 2 days is there but all services are stop... Always before the 2 days stop. Why are u behave like this cheap tricks. Very bad.

It fell very frustating when i open google and for make call

I will port to jio good bye airtel...