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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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H
Hiradiamond
from Dehra Dun, Uttarakhand
May 9, 2018
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I went to airtel office ramnagar district nainital i. E green city galaxy for upgrading my 3g sim to 4g on 06 may 2018. Firstly there was no airtel employee in the office, only the merchant who has a shop of milk dairy was entertained me. He has given me a new sim and told me that it will activate in next two hours but today i. E on 08 may 2018 the sim hasn't activate yet and i went to airtel office so many times but couldn't get a satisfactory reply from anyone in the shop cum airtel office. This disgrace me and down the reputation of airtel in front of me. Still i didn't get any info about my sim.
Very bad show by airtel network

Thanks.
Airtel customer support has been notified about the posted complaint.
May 09, 2018
Updated by Hiradiamond
My last 3G no. which I had given to upgrade is [protected].
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    C
    Chirag1407
    from Gurgaon, Haryana
    May 8, 2018
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    Address: 122017
    Website: www.airtel.in

    I'm not getting proper network in my area. i live in Sector 23A, Gurgaon and I only get 2 cells in my phone and most of the time only 2G or 3G signals I get that too very low signals and even when I have 4G pack i still dont get 4G services in my area. Most of the times I face call drops and I dont recieve SMS and even after complaining so many times to customer care. Please resolve this issue immediately.
    Airtel customer support has been notified about the posted complaint.
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      WJ Surresh
      May 8, 2018
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      I'm unable to make any outgoing calls. I have activated the 4000 rs international roaming pack before coming to the us. But nothing seems to work now. Unable to make outgoing calls even to local us calls. Tried everything. As of now, able to only make calls thru whatsapp when connected to wifi. But i did not pay airtel 4000 rs for this! Need outgoing calls to go through asap!
      May 8, 2018, 11:30 am et, new york, new york.
      My airtel number: +[protected]
      Airtel customer support has been notified about the posted complaint.
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        S
        Shivani Garg 315
        from Jaipur, Rajasthan
        May 8, 2018
        Resolved
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        Address: Jaipur, Rajasthan, 302020

        My number is [protected]. From some hours ar-airsep services automatically activates in my mobile. I deactivate this but again another service activates. I didnt take any kind of plan related to this and due to this i have lost my airtel balance. Please kindly stop these services as soon as possible (Services which were activated like sports, etc)
        Thank you
        Jul 16, 2019
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
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          S
          Sahil chettr
          from Jalpaiguri, West Bengal
          May 8, 2018
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          Respected sir/mam I am Tanka Mani Chettri humble resistance of kalimpong, west Bengal, on 8/5/18 I got call from unknow number and when I received that call he told me that he is A.Sing from Kolkata and he told me to install aitel 4g tower.first he told me that he will give me 15lakhs as soon as the works begins and rs 15000 monthly.later he told me send Id proof and documents of land in his what'sapp number .so can you please help me to decide what should I do .is it fake or it's true?
          Airtel customer support has been notified about the posted complaint.
          pls call me [protected]
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            M
            maaji
            from New Delhi, Delhi
            May 8, 2018
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            Address: 226021

            Hi team
            This is to notfiy you that i am fail to connect with any of my telecom network at my residence area, i am using airtel, idea, jio but no one performed properly in my area many of my neighbors facing the same problem, every single cal i have to move out of my house. Apart from that internet is also week, bellow is the my residence address :

            A-12 nirmal homes, sports college kursi road lucknow.

            Kindly resolve this network issue immediately.
            Airtel customer support has been notified about the posted complaint.
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              J
              Jay Krishna Jha
              from Bengaluru, Karnataka
              May 8, 2018
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              Address: 560029

              Hi Airtel,

              This is really frustrating for me, the way you are taking revenge for porting from Airtel.
              I ported my airtel postpaid number "8050xxxx56" to Jio around 17th March 2018. My last billing date was 12 March 2018 and the bill amount was Rs. 278. I had around 26GB of carry forward data + 10GB of current month's data in my account. The porting was successful but after some days I started getting calls from airtel regarding bill payment. They told me that I have Rs. 325 (Rs. 625 total - 300 security deposit) of bill amount still due and I need to pay that.
              I had plan of Rs. 199 per month and around 36GB of carry forward data, then how come my bill can be of Rs. 625.

              I tweeted to airtel regarding that, and got call from them telling that I should visit airtel office to clarify about it and since I had the carry forward data, they can only waive this.
              Then I visited airtel office (Radha Krishna Tower, 7 & 8, Ground Floor, 154/11, Opposite IIM B Main Gate, Bann, Bannerghatta, Karnataka 560076), for this. They told that since the number is deactivated, they do not have access to the data and only Airtel Head office can help.

              Then I visited airtel head office (55, Divyashree Towers, Bannerghatta Main Road, Bengaluru, Karnataka 560029), again I get the same reply from them, that they do not have access to my number's database and only nodal officer can help and gave me your email id.
              Here is the audio recording of same: https://soundcloud.com/jay-krishna-jha/what-happens-when-you-port-from-airtel-po...

              After wasting so much time here and there, I emailed nodal officer, but they also did not reply. Now I do not have any other places to go.
              I will wait for a few days more and surely raise this issue in consumer forum with all my details.
              My questions to airtel:

              If there is a bill due for my number, why I have not received any bill for that amount either through email or SMS.
              Since I already had carried-forward data of more than 36GB, and my plan was of Rs. 199 per month, how the due for 5 days become Rs. 625

              Registered email id: [protected]@live.com
              Airtel customer support has been notified about the posted complaint.
              May 09, 2018
              Updated by Jay Krishna Jha
              Its been more than 24 hours.. but no reply from the Nodal Officer...
              I will keep this thread active unless they resolve my issue.
              No response yet.. 48hours +
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                V
                vinod_airtelprepaid
                from Indore, Madhya Pradesh
                May 8, 2018
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                Address: 462023

                Without prior information they deducted money from my main balance before 3 months (every month 19 Rs), after each deduction i called customer care the told next month it will not deducted. but next month again deducted again called them same reply but not resolve problem. now every day deducted money from previous four days. Again called them they provide some complaint no. and promise me next time not deducted money. Till date i have lost total 133 Rs. from airtel. Please request you take necessary action and stop automatic deduction money from my main balance mobile No. [protected].
                Airtel customer support has been notified about the posted complaint.
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                  H
                  Hambai Debbarma
                  from Imphal, Manipur
                  May 8, 2018
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                  Airtel gone mad in tripura. Very unstable network, speed is good but it behaves up and down 10-15 times in minute which effect in games and other surfing stuff, in that way it effects jumping ping while gaming. Iam telling u airtel tumse na hopayega. Saala mera 500 nagalgay airtel,, i can't even use properly now its a headache to use airtel more 2 months.
                  Airtel customer support has been notified about the posted complaint.
                  May 17, 2018
                  Updated by Hambai Debbarma
                  Airtel mera 509 kha gaya, thief network provider saala 4g ki maam pe fooling all their customers.Specially network fluctuation is the main headache while using Airtel, can't play online games, unstable ping.Network ups&down[protected].I pray to God and curse Airtel to vanish in the near future.Go to hell.
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                    V
                    Vdaa2702
                    from Palghat, Kerala
                    May 8, 2018
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                    Hi.
                    My ported airtel sim card is not working.
                    I had ported more than 10 days back. I was told by an airtel employee that it would work in 7 days maximum. It's been more than 10 days and now both my old vodafone sim and the airtel one aren't working. I'm able to receive calls but i'm not able to call anyone or use the data.
                    I had paid for the initial data package too but i'm not able to use any of it. I really need a response asap.
                    Airtel customer support has been notified about the posted complaint.
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                      M
                      manojbkumar
                      from Delhi, Delhi
                      May 8, 2018
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana, 122001

                      Sir my cradit card payment to airtel payment billdesk pls serch payment which account. I am not use card airtel payment but my card use online airtel payment pls sarch and chek my name is (Manoj kumar-[protected])
                      My mail id ([protected]@gmail.com)

                      Rs.10, 000.00 was spent on your sbi card no. Ending xx4243 at airtel pymt-billdesk on 8 jan 18. At 4.17pm

                      Rs.9, 000.00 was spent on your sbi card no. Ending xx4243 at airtel pymt-billdesk on 8 jan 18. At 4.17pm
                      May 8, 2018
                      Complaint marked as Resolved 
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                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Aryan Delwal
                        from Morena, Madhya Pradesh
                        May 8, 2018
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                        Address: Morena, Madhya Pradesh, 476001
                        Website: Airtel

                        Have been using airtel prepaid sim since about years now, and from months i have been facing an issue of call dropping and unable to send sms to any number, i have registered a complaint about 50 times as of now, and everytime i was asked to wait till 24 hours to resolve the issue, but issue remains the same. I was asked to change the sim card as well, i changed the sim card and i changed my phone as well. Everytime i call the customer care centre i have to explain them about the issue and issue remains the same. Please help me
                        Airtel customer support has been notified about the posted complaint.
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                          3
                          3011334206
                          from Delhi, Delhi
                          May 8, 2018
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                          Address: 110049

                          Sir my airtel dth id [protected] suddenly get one message through mobile no 98110412 that omshakti channel activated and rs 39will be deducted. But i have not subscribed it. Please deactivate it immediately and if any money deducted from my tv i'd pl refund the amount immediately.

                          Change yourself first and then look at other

                          Early reply is expected

                          Mangal chandra paul
                          Id [protected]
                          M. No [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            Abdulkader Mala
                            from Pune, Maharashtra
                            May 8, 2018
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                            Address: Pune, Maharashtra, 411048

                            I request you to stop the offer advertisement you guys do before every call i make and i recently called customer service and from supervisor (Rohidas jogle). He informed me that other number advertisement is been placed over the call but that number isn't airtel and they clearly say it's airtel offer so please stop this # and close pca services for my number
                            Airtel customer support has been notified about the posted complaint.
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                              anmolbansal
                              from Gurgaon, Haryana
                              May 8, 2018
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                              Address: 122001

                              I am unable to recharge my airtel prepaid mobile number [protected] for the past 48 hours. I had got my number changed from postpaid to prepaid about 3 months back. Now i am unable to recharge my number via any means be it airtel app, airtel website, paytm, airtel store, freecharge. I have called customer care but they are not ready to raise a complaint and are consistently saying that there is no issue from their end.
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                d sandeep
                                from Bengaluru, Karnataka
                                May 8, 2018
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                                Address: Bangalore, Karnataka, 560100

                                I took airtel broadband connection which includes amazon prime subscription free for one year. I took the plan on 3rd may-2018 and paid three months subscription fee of rs 4068. Later sales executive told while collecting documents it will be activated once broadband is fixed. Broadband fixed on 5th may-2018. But till 8th may-2018 amazon prime account and land line is not activated.
                                Airtel customer support has been notified about the posted complaint.
                                May 08, 2018
                                Updated by d sandeep
                                The biggest problem with Airtel is it's customer care number. There is no way to connect to them. Only IVR will ask you to dial all the numbers and will never resolve the problem. I don't know why Airtel is doing this, may be the cost cutting. There is no way to register a query or compliant. Worst customer care service system.
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                                  S
                                  SHASHIKALA BV
                                  May 8, 2018
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                                  Address: 560069

                                  I took new mobile for which only nano sim works. Visited airtel store in jayanagar, opp. Ragigudda arch road yesterday and got the new nano sim linked to my number and when checked the people over there said it will be activated in 4 hrs time. This was done around 7.30 p. M till now i. E. Next day 11.44 a. M sim not activated. When checked with customer care, they are asking to visit the store again. As i am working unable to visit the store during office hrs. Searched for the store's number and dialing the number given in their site bharti airtel limited, address: 1193, 26th main opposite raggigudda arch road, jayanagar, 9th block, bengaluru, karnataka 560069 - phone[protected] and there is no response.

                                  Very very bad customer care.
                                  Airtel customer support has been notified about the posted complaint.
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                                    K
                                    klmno
                                    from Bengaluru, Karnataka
                                    May 8, 2018
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                                    Address: 560041
                                    Website: www.airtel.in

                                    I have been with airtel from last 10 years. But never faced this kind of problem.
                                    Whatsmob service got activated on my airtel no. On 30th april with msg "txn id n[protected], 30apr18 10:34. Service will be renewed after validity expiry."
                                    They deducted rs.75 for 15 days service from my balance without my knowledge. How they can take our balance without our consent.
                                    I would like to get my balance back.
                                    Airtel customer support has been notified about the posted complaint.
                                    My name is Rajesh. My father, a senior citizen, is using his airtel number [protected] for the last 10-15 years. Please note that unwanted services are activating in this number without proper consent. As an aged person, he is not aware of features of mobile phones except making calls and texting messages. Last week, an amount of Rs. 150/- was deducted from his balance by showing a message "WHATSMOB service has been activated @ Rs 150 for 30 days. Txn ID N[protected], 16 May 2018.Service will be renewed after validity expiry". Please note that he is using a Nokia mobile with keypad as he is not familiar with Android phone and has not activated any such services. As per TRAI regulations, unwanted services should not be activated in mobiles without consent of the Customer. When I called the customer care on 19/05/2018, they told they can deactivate the service, but can't refund the money back. I told them that I am going to make a complaint, then they told that they are calling from the top and I cant complaint anywhere. This kind of looting is not good for such a reputed company, Anyway, we are going to port the number to BSNL and will be informed with my friends too about this shameful incident.
                                    Rajesh - [protected]@gmail.com
                                    Krishnapaul's reply, Nov 19, 2020
                                    Similar complain we have
                                    I am an airtel customer for last 18 years.
                                    Since last 4 months, my bill showing Rs 3K each month, extra, for SMS from foreign nos at rs 5 each sms, without we explicitly starting any service . My phone also do not seem to receive these sms, while bill shows. In total I have already paid 5k for these sms. I have a Rs 999 plan.
                                    Before this my 86yr old mothers phone, many unwanted service got enabled, and I had to visit store to disable in the middle of pandemic.
                                    This is robbery in broad daylight.
                                    Krishnapaul's reply, Nov 19, 2020
                                    That our phone didn't receive any physical sms, though bill shows, is not provable, as it can be said that we deleted messages. Since we don't see the SMS, in our phone we cannot block either.

                                    we are completely stuck with a falsified bill that shows foreign sms delivered to phone.
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                                      A
                                      Ajeet_airtel
                                      May 8, 2018
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                                      Address: 841219

                                      Its been 8 month when i port my reliance number to airtel from then till i find airtel to be the worst in providing services to their customers. Please review your services especially as on both of my number it always says "is route ki sabhi line byasth hai". Never my call is connected in first attempt it always takes 10-20 time to connect to a call to anybody...
                                      Airtel customer support has been notified about the posted complaint.
                                      May 08, 2018
                                      Updated by Ajeet_airtel
                                      Sample image with call duration

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                                        S
                                        Satendra Rathore
                                        from Bengaluru, Karnataka
                                        May 8, 2018
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                                        Address: Bangalore, Karnataka, 560087

                                        Hi,

                                        I have been raising daily request to get airtel dth installed at my new location.
                                        Its been 4 days first request i raised on 5th may 2018. Daily visit of technician is being scheduled once in morning 9 to 10 and in evening 7 to 8, till now nobody has come. Customer care executive has assured me it would be done today, these kind of assurance i am getting daily.

                                        Daily i am calling 3 to 4 time to customer care executives and going through mental harrasment.

                                        May be today it would get installed or may be not,
                                        I have recording of the call that i have with airtel customer care.
                                        I want action to be taken against airtel or any form of compensation atleast for mental harrasment that they have given to me.
                                        I am attaching the latest call recording.
                                        Name satendra rathore
                                        Customer id-[protected]
                                        Dth is in name of amrish dixit
                                        Registered mobile [protected] it's my number.
                                        Airtel customer support has been notified about the posted complaint.
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