Airtel Complaints & Reviews

Date: 2 May 2018 at 21:25:55 IST
To: [protected]@airtelworld.com
Subject: Rs 648 deducted from my account yet to be credited in tv account.

My bank statement for rs 648 deduction as attached. The amount shown as deducted on 25 Apr 18. The bank has confirmed the said deduction in your favour.

Customer care officials have been troubling me again and again asking for bank data which has been submitted by me. I have already submitted my bank statement for the above deduction. I am submitting the same again. Request arrange to refund the above amount or credit in my tv account [protected] without troubling me again.

[protected]

I am a user of airtel dht. The service has got disconnected and i have raised tickets for service rectifications, i have written mails to the nodal officer as well. (Email id - dthnodal. [protected]@in. Airtel.com). But for the last 8 days not a single technician has visited my house for rectification. Every day a different person calls me and says pls give me last chance we will rectify today but no one rectifies.

Also suddenly i see the ticket has been changed from service to relocation. I am not sure why they would make all these false promises but no service at all.

The dth rentals are being deducted even when the services are not up.

I faced a similar scenario for relocation as well. They took 7 days while they promised me 2 days. Again the monies got deducted there also.

Even my request for deactivation is also not being considered.

My no [protected] was ported one week back but it is still not activated. I have contacted the customer care office more than 4-5 times but every time they reply it will take 2-3 days. After asking customer care mam at dhimrapur chowk office of raigarh c. G she is replying with undisciplined rude manner who don't have the manners how to talk with customer. Kindly activate the no or arrange to refund the rs 1430/- so that i can move to other service.

Regards
Satish kr
[protected]

I tried to recharge a airtel phone. The money is deducted from the bank, but recharge not successful. Please refund the money.

Here is the transaction id[protected].

Date 09 may 2018

Narration [protected] - citrusairtel

Cheque / ref no :[protected]

Value date 09 may 2018

Amount rs. 200

The money is deducted from bank, but the recharge was a failure.

Please return the money back.

International roaming activated on no: [protected] on 7th may 2018 for 3997.
Received confirmation sms that roaming was activated.
Parents landed in us on 9th may 2018, plan is supposed to contain 500mins of free calls.
However parents got charged for incoming and outgoing calls, the balance got over and are unable to make calls now.
This is completely irresponsible from airtel side to have issues on a critical service like this.
Parents currently in cincinnati, oh, usa
Please contact me on [protected] for more details if required.
Please fix this immediately

Dear sir,

I have a mobile no. Which is [protected] have been recharged with rs.80./ and get rs.75./ but my balance has shown of rs.25./. I have tried my best to show all details after downloading airtel app but i am unable to get any details even it also not shown recharge details.
Because of balance deduction we have not make any recharge on this no.. Some time ago i make complaint for this balance deduction and deactivate all the services and now it happen again.
If you are unable to provide a good services to your valuable customer how can you think that you can survive on this competitive market.
Because of your balance deduction we are avoiding to make recharge on this no. But now i am frustrated from your services.

Just remove my all services and pay the balance of amount which has been deducted for any applying services.

If you don't return my balance i'll go to the consumer forum for taking action against your fraud.

Hence its a request to you that return the amount of money and deactivate all the services which have been activated by yours.

We went airtel office on 8th may 2018, behavior of airtel executive rishiraj from c-scheme branch jaipur, is very rude, when i went for an inquiry of my bill dues, i asked for my bill detail he asked me to wait for an hour. I activated international roaming plan of 2999for 10 days and by mistake of airtel they charged 2 times for same plan and even when i asked to make a call to manager, he himself was very rude krishank from bombay, really disappointed from the airtel service. My contact no is - [protected] (Saharsh dhurka)

I have port my number from airtel to idea.in the last bill, they have 500 rs extra exclude my monthly rent for internet charges (Even if i have left my 35 gb data in the account)
My number - [protected]. I go to airtel store but they said they can't raise my complaint. So please resolve my bill issue.

The company like airtel they can make such small mistakes and i can't raise the issue in the airtel store as well.

Dear sir/ madam

Informing you that, after changing the network vendor on march’ 2018 from airtel to vodafone due to their poor connectivity, airtel charge me extra without the bill. The mobile number is [protected], for which i want to launch a complaint to consumer court.

Several times i have requested to airtel for the bill. Also, they are treating me to block my number.

So, i would request to you please resolve the matter as soon as possible.

I am constantly being harassed by airtel representatives for a bill payment. I had an outstanding bill of 12, 600 which i paid in april, 2018 and had requested them to disconnect.

I have received another bill worth 8, 000 out of nowhere and now have started receiving calls from the representatives asking me to pay the bill. The representative from mumbai (That's what she said) are absolutely uneducated and speak in unacceptable ways like airtel kya apki wajah se chalti hai kya etc. When i asked them for a solution, they had no idea. Instead, she yelled saying call this customer every 2 minutes.

I am receiving message from a$-tfarot like "callcost: rs.0.00 duration: 00:1:09 bal: rs0.00". I am worried because of this message, as i am not using the phone for calling at that time and i am receiving call usage details. Can you please help me in this as i am receiving this message sometimes during night also, while i am not using the phone. Can you look into this seriously as i think that this is someone is using the number..

I have been using airtel postpaid services from a quite long time now. Earlier i never checked the bill details but since from the time i noticed that there are extra charges everytime, i started investigating and found the discrepancy in the bill.

These people take complaints and waive off the fees (After a lot of discussion), but is that the correct approach. Not everyone checks the bill details every single time.

Such a poor service!

Hi team,
I am chasing the airtel customer care service for past 1.5 years and till now i have not received any resolution.
I am facing some. Serious network issues on my airtel number. There customer care is the worst in the world.
I have filed multiple complaints with them and they gives you some amateur and unprofessional answers. I am facing difficulties in receiving calls let alone internet.
I am using airtel number for 7 years now. I have contacted every team possible but no resolution.

My airtel number [protected] has stopped working all of a sudden. On the 3rd of may i did a recharge of 200 rs to replenish the balance. But soon after recharge was done the number was rendered out of service. Received no response from airtel customer service ([protected]@in. Airtel.com) despite emailing them twice.
I request the resumption of service to my phone number since i'm not able to receive otp from anywhere i've given this number.

I have raised a complain as i am unable to use internet in my home and make calls.
Customer care representative advised me to to change my sim card.
I have changed my sim card but nothing is changed.
My data net speed is very slow in office too.
Please do the needful otherwise i will have to look another network such as vodafone, jio etc.
Many thanks
Ajay kumar

Sir,
I have mistakenly recharged my number ([protected]) on[protected]Yesterday) with ₹:498,

The number was already recharged with the same plan 1 month ago and the plan is remaining for another 60 days. But still the company has processed my recharge request without any warning of the same plan existing in my number. This is pure business by exploiting an error that can often occur from a customer.
I contacted them regarding the issue and they were not giving a positive reply.

So, i am kindly requesting you to take necessary actions for a refund or transfer of the same plan to my friend's airtel number ([protected]).
Hope you will consider my request.

Your's faithfully,
Adil ahamed n

Wrong number:[protected]
Transaction id:n[protected]
Correct no:[protected]
Recharge amount:₹498.

I went to airtel office ramnagar district nainital i. E green city galaxy for upgrading my 3g sim to 4g on 06 may 2018. Firstly there was no airtel employee in the office, only the merchant who has a shop of milk dairy was entertained me. He has given me a new sim and told me that it will activate in next two hours but today i. E on 08 may 2018 the sim hasn't activate yet and i went to airtel office so many times but couldn't get a satisfactory reply from anyone in the shop cum airtel office. This disgrace me and down the reputation of airtel in front of me. Still i didn't get any info about my sim.
Very bad show by airtel network

Thanks.

I'm not getting proper network in my area. i live in Sector 23A, Gurgaon and I only get 2 cells in my phone and most of the time only 2G or 3G signals I get that too very low signals and even when I have 4G pack i still dont get 4G services in my area. Most of the times I face call drops and I dont recieve SMS and even after complaining so many times to customer care. Please resolve this issue immediately.

I'm unable to make any outgoing calls. I have activated the 4000 rs international roaming pack before coming to the us. But nothing seems to work now. Unable to make outgoing calls even to local us calls. Tried everything. As of now, able to only make calls thru whatsapp when connected to wifi. But i did not pay airtel 4000 rs for this! Need outgoing calls to go through asap!
May 8, 2018, 11:30 am et, new york, new york.
My airtel number: +[protected]

My number is [protected]. From some hours ar-airsep services automatically activates in my mobile. I deactivate this but again another service activates. I didnt take any kind of plan related to this and due to this i have lost my airtel balance. Please kindly stop these services as soon as possible (Services which were activated like sports, etc)
Thank you