Airtel Complaints & Reviews

I convert my postpaid airtel no.[protected] into prepaid on 23rd march and recd. Prepaid sim no.[protected][protected]u from airtel outlet at vadapalani. Even after lapse of 45 days the prepaid sim given to me not activated till date. Visited the same outlet number of times to get it activated.. But no response.in my last visit on 27th april i was told with in 5 days the sim will be activated.. But till date no action taken to activate the sim.. I spoke to one of your staff at vadapalani outlet mr. Mahendran in no.[protected] but no use. I don't know how long i have to wait to get the prepaid sim activated. I am giving this complaint to solve my problem at least even after this.

I'm not able to call any other numbers because of poor network connection that too during night times the network is not working properly, i will switch off and then on the phone then only i can make calls. Then very poor 4g internet service very slow loading and can't connect to any website or bank apps in any emergency situations. Please solve this network problem immediately or else i don't have any option other than changing your network.

I had taken rs.10/- advance talk time in the month of march 2018 it has not been deducted up to date and today after a recharge of rs. 199 your company is showing 0 balance. My mobile no. Is [protected]. Rectify this as soon asap or else i will be forced to join a different company. I would like you to make its deductions and recharge my mobile with the balance amount. Thank you.

Hi,

I am using airtel number i.e. [protected] more than 8 years. However, i am facing many challenges on same number from few months, below are the issues.
1. Network issue which incoming and outgoing calls
2.speed.
3. Call drop etc.

Also, i have called many times to customer care on 198 or talked with seniors (Priyanshu) but they used to provide same resolution or team members . I raised multiple cases for having same issues to technical team where did't get any response from technical team members, below are cases details.

1. Reference#CICPL[protected].

2. Reference#CICPL[protected].

3. Reference#CICPL[protected].

I hope you will resolve this problem or error at the earliest.

Thanks!

Regards
Atul Bhardwaj
Mob. [protected]

I had received a call from Airtel DTH regarding an offer stating that recharge of Rs 699 in my DTH number [protected] will have a validity of 6 months. As per the offer i recharged mt DTH on April 20, 2018 with Rs 699. After few days when we called back to know about the 699 pack validity, customer care executive informed that, the pack has not been activated, we will have to do a recharge of Rs 100 again to activate the pack (can be verified from call records), we again did a recharge of Rs 100 in my Airtel DTH number [protected]. Again we called on 07.05.2018 to confirm the validity of pack, again the customer care executive informed that has not been activated because of insufficient balance, we will have to recharge with Rs 100 again to activate the pack. we felt cheated and asked the customer care people to disconnect our digital TV connection, and refund the amount, they straight way refused to refund the remaining balance. This is a staight case of cheating customers. Kindly look into the matter and help innocent customers from being cheated.

My phone no is [protected]. There in no network since one month. Talked to customer care 121. But no respons.no in coming and no out going calls possible.we have a data card also .we are unable to use data card .we are facing a lot of problem . No engineers bother to visit for checking.
Since I am Airtel customer for a long time. But due to this problem now I am thinking to Port to other network.
Hope procure your kind and much needed action in this matter.
Regards
Ranjana kakkar

I am an existing airtel user
My airtel number is [protected] (Jharkhand)
I have recharged my number with rs 448 voucher on[protected]. At that time it was showing this voucher is applicable for 82 days and 1.4 gb data per day will be available, but this voucher is expired on[protected]. This is totally not acceptable from airtel. Please check my issue and kindly update me why this happen.

Its the worst serviced. Have ever got from any network even cant able to call dome times and newltwork goes often and issues in using internet and facing diddicukt for jncoming call to what the hell o[censored]se of all ths adds and packs when the service is not good enough i even raise the complaind thrice a month but didnt got appropriate help. So i would like to switch to vodafone and would recommend people to leave airtel bloody network, its like BJP baatein badi badi kaam chote chote. Unnecessarily we are making bloody recharges with no utilization.

Refer to transaction Id[protected] carried out on 5 May 2018 vide which Rs 499 has been paid to Airtel as recharge of Phone No [protected]. Though money has gone from my BOI account, service is not available. Please help urgently. It is highly irritating to this lapse on your part. We regret to have chosen Airtel service provider by looking at your advertisements on TV.

Hi,

I raised the complaint regarding DTH screen issue on April 19, and it is still pending since 3 Weeks.My Reference No. is [protected] and complaint number 73508489.

Daily I call to customer care execute of Airtel and getting same reply that will be resolve by today/very soon as we are working on highest priority of complaint.

Its really very pathetic response from Airtel like prestigious company and a mental harassment. Now my patience is over and I don't have other option than switch for other operator.

Please let me know how will get back my money what I have charged for these interrupted connection period of complaint raised on April 19. Can I get that one in Airtel money app or is there any other option for that?

Regards,
Abhishesh Kumar Jha
customer ID [protected]

Dear team,

I am writing to you with regards to reactivation of a prepaid number
That seems to be deactivated due to lack of frequent use. I am
Currently resided in dubai, uae, but using airtel services (Prepaid
Number services) for making bill payments for online transactions as
This number is connected with all banks.

The phone number is [protected], and its registered under the name of
Soura kumar ghosh and i would like to know how to reactivate this
Number for future use? Today, while doing some online payments, he
Noticed that the sim is failing to recognize the service, and
Therefore he could not complete the transactions.

When called on this above mentioned number, it says "this number does
Not exist".

Kindly note the above problem and revert soon with a probable
Solution. We have been trying different ways to connect with you but
Nothing is working, so we really need your assistance on this matter
As soon as possible as reactivation of [protected] is very important
For all bank related transactions and services.

Respected sir,
I am vishal shekhat, from rajkot (Gujarat).
Mo.[protected]
This is my airtel postpaid number.

I was able to change the sim card at airtel store - rajkot.
But taking 100 rupees charge for swap sim into 4g of from me to airtel store.

And do not give me a receipt of any rs.
If the urge to give my money back.

I sincerely it wrote down the address of the airtel store.
And the number of order to change my card in 4g.

Airtel store
(Prakashbhai chauhan)
Mo.[protected]
Near anand banglow circle,
Krushna nagar main road,
Mavadi plot area,
Rajkot-360004.

Sim change order no.
[protected]
If my application to request to be removed quickly.

Thanks.
Your faithfully,

- vishal shekhat
From, rajkot (Gujarat)

Contact details -

Phone:
[protected]
Mail:
Vishal. [protected]@gmail.com

Sir i am holding airtel no [protected], on your site it was showing that for my no offers as : -
Airtel prepaid delhi ncr tariff plans, internet recharge, sms packs
You are here : home delhi ncr
These plans of airtel for delhi ncr were last updated on monday, 7 may 2018.
Save as pdf check myoffers
Enter 10 digit airtel number :
Exclusive offers for [protected]
Amount benefit
₹149 rs149=unlimited local, std and roaming calls, 1gb data per day and 100 sms/day for 28 days. Non-commercial use. Terms and conditions apply.
₹399 rs399=unlimited local, std and roaming calls along with 100 sms/day and 1.4gb/day for 84 days. For non-commercial use. T&c apply
But on recharge throught paytm your order no is[protected]
12:20 pm, may 07 2018, it is showing in my mobile that 1gb/day for 70 days with all other facility while offer was 104gb/day for 84 days please reconcile the my recharge data and validity. Thanks

Respect manger,
Sir, i facing very serious network problem in my area. I doesn't get network in my house (Which only of ground floor) and i can't make call. If call than no voice reached. And from above information you can predict about conditions of internet service. So plzz solve it.
After jio launch in my family 4 airtel customers but now due poor network service, out of 4 only i remain.
6 months before i called the customers care & said about this problem.
But problem still persists.
So i request to you solve it quickly.
I add a photo, this is conditions of network on rooftop or terus.

Hi,

My name is venkatesh kontham, using airtel mobile service. Now i decided to lodge a complaint on airtel due to their bad service, no action on complaints and negligence.

I have lodged a complaint on airtel customer care on 18th of april 2018 with complaint no.84800467 and i spoke to the executive mr. Nilesh but from that day to till date no action was taken.

On 07th of may 2018 again called airtel customer care and i spoke to mr. Mahesh, floor superviosr, he is also not responding properly

Please take necessary action on this and help me out

Dear sir

My mobile no is [protected], i have offer rs 448 for 82 d, 115bb, i paid the money and the paid status was successful, however, there was no activated of recharge/top up... Still there was no internet, not possible to call, whenever, i call it says that no available balance.
... Please help me...

Payment status completed successfully.
Transaction status transaction successful
Transaction details
Reference number [protected]
(Please note this for future communication*)
Transaction id oxisbi26767925
Service etop*airt*jk, [protected]
Bank transaction id igadmakab7
Transaction time 5/7/2018 10:41:35 am
Recharge amount rs.448
Contact oxigen customer care at[protected] or mail at sbi. [protected]@myoxigen.com

Aaj subha jab main bike se office ki taraf ja rha tha to achanak ek kutta mere bike ke samne aa gya or main bike se gir gya jab main apna mobile apne pocket se nikala to maine paya ki mera mobile ke display or back panel dono tut gye hai aaapse request hai ki mere phone ko jld hi thik kr diya jaye mujhe baut paresani ho rahi hai me aapka aabhari rahunga

I am an airtel customer for more than 10 years and am out of india for sometime and i have taken the sim to london by activating international roaming. But however my sim is not seem to be working in london and then i requested my father to have a check in india while i m in london. But it was mentioned that my physical presence is required for some finger proof. I can back to india and when i enquired about my sim it was allocated to someone else. I hold this sim for more than 12 years now and have that number circulated all over that places like income tax, employer, banks and all institutions. My privacy is at a high risk now and i m really corncerned about this airtel answer of being a customer for more than 10 years. They should be checking with us by a letter before deciding on this as it s really critical. Kindly help me in this.

I'am not able to view channels due to blurry vision. It gets blurred in between and is very disturbing to view. I have tried other methods also like re-inserting the card again but still there's no improvement. I request to resolve this issue as soon as possible. There is not even a single channel which can be properly watched.
Please solve this matter as soon as possible

Hi,

I live in pedda karupamula village near peddakothapally mandal.
Our mobile phones are not reachable all the time if we are inside our home.
Every one in our family uses airtel. This is the major problem we are facing.
Some action should be taken because there may be some emergency, if our mobiles are not reachable at that time then it may cause us something bigger.
So please take some action.