Airtel Complaints & Reviews

We are facing lot of mobile network issue in our area (Munnekollal, marathahalli). Signal is very bad and to take calls we need to come out of apartment.
Mobile shows full network but incoming and outgoing of calls won't work, this is not an issue with specific mobile. We have multiple airtel numbers everyone are facing same issue in our apartment. After raising complaints also this problem is not getting solved....

Due to some error in my handling of on line bill payment desk, monthly bill of my postpaid airtel sim connection for the month of march due date on 30.04.18 overpaid repeatedly which were already debited from my account.
Following are the details:
Date transaction details amount
30.04.[protected]/[protected] 154.00
30.04.[protected]/[protected] 154.00
30.04.[protected]/[protected] 121.00
30.04.[protected]/[protected] 122.00
30.04.[protected]/[protected] 122.00
I want that all this sum may be deposited in my account for next payments or it will be refunded to me.
I intimated earlier to customer care but they said that overpaying did not happened.
Asis sharangi
Shreyashi apartment, 12/a, station road. Khardah
Kol:700117
Mob no: [protected]/[protected]

I had subscribed to the airtel infinity plan (12 months) in november 2017. I was given that plan then but subsequently airtel changed the plan to south mega pack and i am not aware when this happened.

Interestingly when i recharged i was not sent any email confirming the plan and i was in for a rude shock when i realised today that my plan has changed and i was being charged on a daily basis when the new plan also says 12 months pack. I need airtel to rectify and update the same plan i had paid for as this is absolutely disgusting and unethical practice on their part

It is regarding airtel complaint no — 84492277.
This was regarding the airtel hotspot has stopped connecting in the office location. This complaint was raised on 3rd april 2018. The airltel personnels had confirmed me that they will be seeing this as they have not updated their software /database for the area. Although it's been one month airtel people don't look into the issue and their tendency is to deceive me telling lies. It is really disrespectfull for a customer. I need action on this and the people trying to deceive the customers.

We are from eternity commercial premises co. Op. Soc. Ltd. Teen hath naka
L. B. S. Road thane west maharashtra - 400604
And we have one connection of landline with air tel. But beside providing all information we didn't get bills and any notification about disconnection. Every time we have to call the customer care and asked for bill after disconnection. First thing not getting bill on time. Second thing not getting any information on registered mobile no. And another thing every time we had the same issue from so many days and no. One is considering the issue. So we want to disconnect the airtel connection.
Our telephone no. [protected]
Relation no. [protected]
State code: 27
Registered no. [protected]
Email. Id: eternitymall. [protected]@gmail.com

I have been charged for international sms charges on my postpaid bill for 99*39. I did not send these sms.

I had been charged around 160rs for sms from the period from 1st april till 12th april 2018.

Customer care says its valid charges since some setting is on in your iphone. They why there are no charges post 11th april 2018. And they claim that those settings should be changed. Howcome a iphone setting will send international sms without my consent to unknown number?

Are you guys cheating us indirectly?

Regards,
Manjunath k

I visited airtel store near bhoiwada petrol pump, dadar, mumbai regarding a fraudulent swipe of sim case. The store manager, pawan, did not help me regarding the same. Instead tried to mock me for having been in such a situation. After one hour of discussion, pawan expressed that he is unable to help with the issue because of xyx reason. I won't to another airtel store 5 mins away and got the issue solved. I suspect cultural bias as is am not originally of mumbai. I am taking this issue against pawan to other legal bodies. As i customer i except airtel to look into this matter.

Mob. No. - [protected]
Airtel superstore got activated, deducting inr 90 for a month, automatically. I neither activated nor confirmed any vas. Mobile data hasn't been switched on for days on the sim. Even first time i came to read 'superstore' is thr company's message of deducting the amount.
The deducted amount, i request, must be refunded thereby disabling the particular vas.

Shubham
Shubhambu. [protected]@gmail.com

I have been deducted rupees 25/- & rupees 35/- for the two applications i. E vemes & games fort respectively that i haven't used even. Why are you doing this? Is airtel short of revenue? Kindly resolve this matter. Check your servers and remove any authentication or administrative approval if i have given. (An-airsep)
Dirty politics.

Dibyendu deb

There are around 350 houses in s. I. S queenstown. Some places in the gated community, unable to get mobile signals. There is completely no mobile signal at block - c (South side). Unable to make a call or receive a call. We will get a feeble signal with that call got dropped many times a day. This is the state for the past 1 month. Help us to get proper mobile signal by taking necessary steps.

I am karthik from bangalore. On 23rd of march 2018 i had made a payment of rs 4838 for a 6 months plan in broadband. The next day i was informed about no feasibility in my lane by the technician and was told that i would receive the refund but it's been a month and i haven't received the refund. I have been continuously calling the customer care but i didn't get any response from them.

Unwanted services activated by airtel on my smartphone no.[protected].
I have just received an sms from airtel that shortfilms service has been activated on my smartphone no.[protected] for one week at ₹35/- charge. And that it will again be renewed after one week. Txn id [protected]
I did not request for this service.
And this is not the first instance, this sort o[censored]nwanted vas services are activated without any requests.

Hi,

I did my airtel dth recharge for 720 rupees using myairtel app and payment method was using upi. The amoount was deducted and as per the status it shows that it has been credited to airte;s upi account by my dth never got recharged.

So i had to again recharge using my debit card and it was successful. Now i have been following up with airtel nodal team and cc team and they say that they never received the amount and it will reflect back in my account. But i checked with bank and upi app team and it says that the transaction is healthy and successful and also in upi payment status also it shows that it is deposited in [protected]@hdfcbank upi id.

I used the smae method for my airtel postpaid and it was a success. But this dth was failed.

Now they just making me round and round and neither they have an answer on the amount nor the refund status. I am attaching the snap of the payment with transaction id and credit/debit status show which is all green.

It's my humble request to please look into the matter as soon as possible.

(Any additional information can be provided as required)

Manny time complain but no solution
My airtel no is [protected] voice break problem continually face this problem. Last 2 month. Every time it adviser told me mentence work is process pls wait, how much time for wait.
And u told in ad very fast network. At first solve voice problem then ad indias fastest network. So do fast solve network problem..

My mobile no [protected]. I live in vijayawda of andhrapradesh. Iam having signal issue of airtel, that is iam not getting 4g volte n when iam entering in to my shop my signal 4g is becoming in to 3g/2g, i amnot understanding why it is coming like this n signal towers r also not far away it is almost away of 150mts i think. Eventhough in that distance the signal is being decreases, n again when iam not using the net it sometimes show 4g n when start browsing it suddenly becomes 3g

Dear sir,

We would like to inform you that for the past three days broadband and landline is not working in our premises. Please refer the below details ([protected] - voice & data, [protected]-voice, [protected]-voice, [protected]-voice & data)
Kindly sort out the issue immediately.
Also please send your airtel person to take necessary action & to provide efficient service.

Thanks & regards

S. Surya

I recharged my number by using my airtel app for rs. 399. Amount deducted by recharge was not done due to error. I called customer care and miss manisha told me that ur amount will credit automatically in next 10 days. After this i go to the retailer and i did recharge for 199. After 1 hour my previous recharge also done. I make total loss of rs. 199. Pl redeem my 399 plan and credit same in my bank account to avoid complaining to the trai...

Hi i am sachin rathore, recently i have did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.

Details:

Correct number: [protected]
Wrong number: [protected]
Transation number:[protected]
Amount: 448
Date: 5/3/2018

My customer id is [protected] and on 1st may 2018, i had made a payment of rs.815 from my hdfc account towards recharge of my airtel dth account. Immediately the amount of rs.815 was debited from my hdfc account, but the balance in my airtel dth account continued to reflect rs.12.69.

I have attached the debit advice from hdfc account and request you to immediately credit my airtel dth account with the amount of rs.815.00

David arthur
Bangalore
Airtel dth account no: [protected]

Dear customer,

This is to inform you that an amount of rs.815.00 has been debited from your account no. Xxxx6311 on account of an online payment transaction done using hdfc bank netbanking.

For more details on the transaction, please contact the nearest bank branch or call phonebanking. For any queries e-mail us by visiting http://www.hdfcbank.com/services
Exclusive offer for you http://bit.ly/2eN7UNz

Regards,
Hdfc bank

(This is a system generated mail and should not be replied to)

I recharged a 2 gb internet with 5 day validity yesterday (2nd may 2018) from paytm for ₹99. But, only 1 gb is available in my acccount. Also, my bank account has take away ₹99 which means i have paid for the whole package. How can i get the remaining 1 gb internet? Please take immediate action.

Costumer reference no: [protected]
Order id: [protected]