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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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M
Maduhi Bawitlung
from Imphal, Manipur
May 1, 2018
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Address: Aizawl, Mizoram

To whom it may concern:
My airtel number has been registered under some other guy's name as i recently checked yesterday. So i'd like to change it to my name "augustine hangsing".
I'll be very grateful if you could look into the matter and make my request a success.
My current airtel number is [protected].
I'd like to change the ownership name to my name, "augustine hangsing".

Thank you for your time and i'll be very grateful if you consider my request and make it work.
Airtel customer support has been notified about the posted complaint.
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    divya bharathy g
    from Tirunelveli, Tamil Nadu
    May 1, 2018
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    Why should customer pay the bill for the company's delayed process? Or they should inform when they give connection. Make sure your customer service is proper. It is really sad that every company is doing this. Please give us proper explanation regarding this. I didn't use net for more than 1.5 month's. But i have paid 2500rs. And i have to pay some more amount until they finish the process. They said it will take 6 days to disconnect. That is their problem. Why should i pay for that???
    Airtel customer support has been notified about the posted complaint.
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      R
      rkv1994
      from Pune, Maharashtra
      May 1, 2018
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      Address: 411041

      Hi, i am rahul verma, i am using airtel form last 5 years and vodafone form last 3 years. According to indian government circular about 198 (Applicable to every telecom company for complaint). But they are using this for there permoton. Both company take 5-10 min to connect to complain persian. Many people are facing this problem kindly take action for the same.
      May 01, 2018
      Updated by rkv1994
      make the complaint number 198 for complaint not for there promotion or act like there general number like 123(Airtel) or 141(Vodafone). These company are westing consumer time only.
      Hi,

      Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

      Regards,
      Vodafone India
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        B
        Bajpai shreya
        from Mehnagar, Uttar Pradesh
        May 1, 2018
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        Address: Kanpur, Uttar Pradesh, 208014

        My 10-12 year old airtel number has been allocated to anyone else and this number is registered in all my bank accounts, aadhar cards, pan and all. My privacy is at risk because all the sms goes to this number. How irresponsible... My number of more than 10 years has been allocated to someone else. I never imagined that this would be negligence on behalf of airtel. I was connected to airtel since last 12 years ears, yet within 1months why did you give this number to someone else?...
        How??
        Why you are your customers in such a way???
        I just want it back
        What can be a solution to it
        Airtel customer support has been notified about the posted complaint.
        May 01, 2018
        Updated by Bajpai shreya
        My 10-12 year old Airtel number has been allocated to anyone else and this number is registered in all my bank accounts, Aadhar cards, pan and all. My privacy is at risk because all the SMS goes to this number .How irresponsible... my number of more than 10 years has been allocated to someone else. I never imagined that this would be negligence on behalf of Airtel. I was connected to Airtel since last 12 years ears, yet within 1months why did you give this number to someone else?...
        HOW ??
        WHY YOU ARE YOUR CUSTOMERS IN SUCH A WAY???
        I just want it back
        What can be a solution to it
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          S
          sandeeprajasthan
          from Jaipur, Rajasthan
          May 1, 2018
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          Address: Jaipur, Rajasthan, 302021

          My complain is this. I had postpaid sim of airtel i was using it four year continusely. No. Is [protected].
          But last few months i cant pay bill due to some financial
          Problem. But rightnow i want to pay my bill and penlty. But they are not giving my number. This number is also
          Linked my aadhar card, pen card and my bank account
          And my compny accounts. This number is also corprate
          Number
          So faced many problem everyday. They are demand to me 15000 extra.
          So sir kindly do my fever according you
          You can do. Please
          Airtel customer support has been notified about the posted complaint.
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            K
            kunal007s
            from Mumbai, Maharashtra
            May 1, 2018
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            Address: 400080
            Website: www.airtel.in

            I had sent a text on 1900 to generate my porting code
            For my present airtel no. +91-[protected]. To retain the
            Customer as usual airtel's customer care executive had
            Given me a call back with in the next 5 minutes of my
            Generation o[censored]nique portable code.
            Where in they gave me a satisfying offer of 25 paise
            Per call and 1 month data 1gb along with 100 sms a day
            Which the executive said that it would be activated on
            My mentioned number with in 24 hrs. On the day of the
            Call on 23rd, april 2018. Today the date is 1st, may 2018
            Its almost a week ahead from the time they had told me still
            There is no activation of the said plan by airtel.
            I'm amazed that airtel's definition of 24hrs may be
            24 days i guess. Airtel has literally let their old
            Customers down. Im registering this complaint due to
            Unsatisfactory behavior of their customer executive and
            Unsatisfactory approach towards retaining their old customers.
            I need and full repay for the calls and charges i had bared
            Since the day they had said me they would activate the plan
            On my phone whether i be with airtel services or nnot after
            They give me the confirmation of the new plan. (The image of
            The call record is attached with this complaint where the
            Customer care executive was convincing me to retain for total 6 minutes)
            +1 photos
            Airtel customer support has been notified about the posted complaint.
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              S
              Shivakanth1292
              from Hyderabad, Telangana
              May 2, 2018
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              Address: Hyderabad, Andhra Pradesh, 500048

              Dear Team,

              I have requested for plan change in my airtel postpaid number [protected]. As per maximum resolution time takes 2 hours to change/active new plan . I have been calling customer care from 27th April 2018 but customer service representatives are simply answering wait time 24hrs and 48hrs etc. So i have questioned about their service still they can't resolve it.

              Thank you,
              Shivakanth P
              Airtel customer support has been notified about the posted complaint.
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                V
                Viral Everything
                from Kolkata, West Bengal
                May 1, 2018
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                My money was deducted even though i didn't want it to to due to the activation of model mania services and i don't want that again to happen so kindly please deactivate the service it is not getting deactivate it even though i tried. My monew is getting wasted and i want my money back i done use any of your services please return my money i don't use any of your services as you know last time might 70 rupees was but i don't know how i didn't even activate your services please deactivate all my services and it may not happen again please
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                  K
                  Karthik Mayil
                  from Bengaluru, Karnataka
                  May 1, 2018
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                  Address: 560001

                  It’s been a hour since it’s been activated but the FRC hasn’t been done and I’m unable to make a call. Please help me resolve this. I paid 560 and they said I’ve no other option than paying this amount because other amounts are for existing customers they said and staffs were pretty rude and didn’t help solve my queries
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                    S
                    skvij
                    from Delhi, Delhi
                    May 1, 2018
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                    On date 30.4.18 Rs 448 was debited from my account for prepaid plan of rs 448 plan offer on Airtel for cell no [protected]. but no prepaid msg was recd on the no that rs 448 plan offer is available on ur cell and till now the balance in prepaid acct of cell is still rs 10. but the amt of rs 448 has been debited from my acct with transaction description as IPAY/ESHP/CITRUSPSPL/[protected]/[protected] dated 30.4.18

                    please resolve this issue at earliest and money may be credited back in my acct.
                    thanx
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      ricbabe avenger
                      from Agra, Uttar Pradesh
                      May 1, 2018
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                      Address: West Singhbhum, Jharkhand, 833201

                      Airtel is the # useless network. It provides very useless garbage service. Doesn't deserve to remain in telecom market. Useless network useless internet speed luring whole india by telling false black promises that it's an india's fastest network. But in actually its the useless network than docomo. I think airtel must also get kicked out from india for providing useless garbage # service like docomo & relience telecom communication. Docomo & relience are better than airtel but unfortunately they got closed. Bharti airtel is very worst and fraud service which makes only fraud and false commitments on tv ads to lure us to buy there #ing # sevice. I request all indian's to never buy this useless # service. They are careless of there service and internet speed. Outside the town you will get no network i faced very much problem when i go out of town to connect with my family. Airtel is very very useless # and stupid company internet speed sucks name of 4g and provides 1g & 2g speed very very worst fraud and traitor company consuming our money like water and providing careless useless and garbage service. I request trai to ban airtel in jharkhand and if possible kick out from india because in foreign no one will give a # to this company because foreign has already 9g service and many high speed 2 gb/s speed internet. And comparison to them airtel is dustbin garbage piece of #!!!
                      Airtel customer support has been notified about the posted complaint.
                      May 01, 2018
                      Updated by ricbabe avenger
                      Airtel is very useless service.in jharkhand i think it's worst of worst. Very very useless service slow snail speed 1g network in the name of 4g speed. Useless garbage # company no network outside the town very poor network useless internet service careless useless garbage company fraud money suckers. I think all the towers of airtel must be break and thrown and never give any airtel service people a land to stand # useless towers. I request all indian who owns land in good amount that never give land to airtel or any other telecom company to stand there tower who provides useless service garbage network. East west north south i request all indian's never buy airtel service from now because its a useless garbage # company only known for sucking our money on the name of false fake commitments according to my experience being customer of airtel since 9 years. Seen airtel becoming worst of worst garbage of garbage useless o[censored]seless. Before 14 to 15 years back airtel was very excellent service but today it is worst than bsnl docomo and even telenor also. I request every indian because we deserve best to never ever buy airtel service and be lured by them in future from now. Buy other best excellent network service exists in market after judging it. We all deserve best excellent & user friendly convenience service not # fraud useless stupid snail and slowest network.
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                        M
                        muna8899
                        from Kolkata, West Bengal
                        May 1, 2018
                        Resolved
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                        Resolved

                        Address: 754108

                        Dear sir/mam:double recharge in airtel payment bank

                        I wish to complain about airtel company or payment bank there is huge mistke it entered wrong cvv number then money debited my account 2 times my mobile no [protected] i rechrged in 30 april 2018 and 12.00pm amount of 399 and 399 2 times no one hearing my problem sbi customer serives and airtel customer service. Trasaction location in jagatsinghpur, balikuda, odisha, 754108.

                        I am complaining because the reason you are dissatisfied in airtel cimpany. To resolve this problem i would like you to return my money.

                        When i first learned of this problem, i contacted airtel customer care dated 30 april 2018 and same date i contact airtel payment bank custimer care and sbi customer care no one listing my problem. I would like a written statement explaining your company’s position and what you will do about my complaint.

                        I look forward to hearing from you as soon as possible to resolve this problem. If i do not hear from you within 2 days i will file complaints with the appropriate consumer agencies and consider my legal alternatives.

                        I am attaching copies of my receipt or other proof of payment or documentation of complaint.

                        You may reply to me at this email or call me at [protected].

                        Sincerely,
                        Jyoti ranjan mohanty
                        (Yours faithfully)
                        +2 photos
                        Dec 29, 2022
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          sree8977
                          from Bengaluru, Karnataka
                          May 1, 2018
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                          Address: 560037

                          I am in airtel network since 10 years and my home network is andhra pradesh. I am on roaming in bangalore. For the past 1 week the signal quality is very poor and i had contacted the customer care they are saying that signal quality is very good. Till now the problem is not solved, many of my friends in the same area is also facing the same issue.

                          Please help me out, whether the issue is due to roaming or not.
                          Airtel customer support has been notified about the posted complaint.
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                            Shrikantn55
                            from Dhamtari, Chhattisgarh
                            May 1, 2018
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                            Address: 496001
                            Website: www.consumercomplaints.in

                            My 5-6 year old airtel number has been allocated to anyone else and this number is registered in all my bank accounts, aadhar cards, pan and all. My privacy is at risk because all the sms (Verification code, otp, urn) still goes to this number and i am completely prone to fraud due to open information. How irresponsible my number of 5 years has been allocated to someone else. I never imagined that this would be negligence on behalf of airtel. I was connected to airtel for 5 years, yet within 6 months why did you give this number to someone else?
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              ramho100
                              from Bengaluru, Karnataka
                              May 1, 2018
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                              Address: 560060

                              1. Though plan 399 is opted, the bill is amounting to rs 680, 700 etc.. Why.
                              2. Network issues.. No signal at my location i. E. Kengeri satellite town
                              Bangalore
                              3. Repeated complaints with customer care did not help. The standard answer
                              We get is, our executive will call
                              4. Because of this problem i had migrated to some other provider during july17, but some body from airtel said the network problem was attended and was resolved. So i switched back to airtel on plan399 during dec17
                              5. Looks i made a mistake, i am asked to pay excess money for a very bad network
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                Mohan28
                                May 1, 2018
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                                Address: 500013

                                I am facing an issue with airtel continuously for the last 3 months on the additional charges of booster pack being added to my bills. Whenever i call them to complain, they are rude and mention it is adjusted. Why take money first and then adjust? In addition, they mention stating i can go ahead and complain to consumer forum when i have mentioned the same on escalation. If this is customer service we get from such providers for a loyal customer for past 11 years, this is absurd and they have to rethink on losing customers. Also, to my surprise, the supervisor who handled my call states that there were no notes made on my account by the previous executive but the adjustment was made last month. This is even more scary. Bharti airtel time to relook in to your services as this can become fatal on charging customers without their consent.

                                Mobile number - [protected]
                                +1 photos
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                                  S
                                  Singhaso123
                                  from Gurgaon, Haryana
                                  May 1, 2018
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                                  Address: 282005

                                  I am not receiving text messages from any number on my airtel mobile. The problem started on 30th april 2018 and is still persisting. Please help at the earliest. My name is sonal singhal. The sim is on roaming. Request you to enable the services. My complaint number is [protected] logged by airtel customer care.
                                  Is there a possibility that message service is hacked?
                                  Airtel customer support has been notified about the posted complaint.
                                  May 01, 2018
                                  Updated by Singhaso123
                                  Its a prepaid number, Never faced this issue earlier
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                                    K
                                    Kannuu
                                    from Kolkata, West Bengal
                                    Apr 30, 2018
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                                    Since months i am finding that the calls made to people or others drop or fail most of the time and the company is doing nothing to prevent these inspite of repeated complaints.in 2017 the government had levied a penalty of re.1 per call drop but i find the network provider is not being charged the penalty at all not any credit is given to the customers.
                                    If there is a government legislation then there should also be a control over its execution - simply promulgating in newspapers is not sufficient for the satisfaction o[censored]sers - please take action against the network providers for calls failed.
                                    Many a times when called the ring is not there and even if the phone is on and nearby the message can be heard that the no. Is not reachable. Kindly put a check on these problems-a lot of time is wasted due to all these reasons
                                    Airtel customer support has been notified about the posted complaint.
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                                      vinod959
                                      from Bengaluru, Karnataka
                                      Apr 30, 2018
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                                      Airtel has deducted 150 rupees from my mobile balance. SMS Is as follows:-

                                      "WHATSMOB service has been activated @ Rs 150.00 for 30 days. TxnID N[protected], 30 Apr18 10:00. Service will be renewed after validity expriry. To deactivate, call or SMS STOP to 155223. More services? 56789."

                                      I want my money to be refunded back to my mobile number [protected]. I called Airtel customer care as well. Customer care representative told he will connect to his supervisor and asked me to wait. I waited for 5minutes, but nothing happened.
                                      Airtel is really cheating their customers.. Please get the refund of my money
                                      +1 photos
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                                        Kabildev Chinnaraj
                                        from Coimbatore, Tamil Nadu
                                        Apr 30, 2018
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                                        Address: Coimbatore, Tamil Nadu, 641104

                                        Airtel offers 4g, but in my location i am not get a speed above.20 to 30kbps, i have balance data of 130gb, i am unable to use due to poor concetivity on data speed, i need to reimbursement of of my rental for all my connections airtel no listed below, i raised complaint several times, no support, airtel is cheating the consumers,
                                        My no
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        Airtel customer support has been notified about the posted complaint.
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