Airtel Complaints & Reviews

Sir, yesterday i had recharged my number two times, 3 months unlimited pack of 498 and talk time of another 20 rupees and this morning i saw that i have received a message at 1: 22 in the night, that my balance is cut 9 rupees taxes 35 mb given to me man did not do anything like this and when i get 1.4 gbs per day, by myself, you have given meb money by the people who gave me the money, keep that mb with you and give me my money return

I have recharged my airtel dth acc. No.[protected] on 27/04/2018 with rs.300 via rechargeitnow. But acc not activated. One of airtel executive said me to recharge additional rs.165/- i done it on airtel website. But still problem arises. Then i contacted customer care. About 12 times. Always they said that they have done needful. After 9 days still problem arises. Before 4 days they said that they have taking complaint and will send a engineer. Till there are no contact from company today i contacted to customer care they told me that no engineer is coming because fault is not that type. One executives says engineer will come other says no. Some c. C. Executives are arrogant there talking like we are depend on them they cuts the ongoing call. How many times we have to contact airtel for this problem. Airtel deducting amount daily without providing service. They provide me only their add channels. There are no single channel is running of the package. Error code is 4. So i sms add one channel number then reply from airtel is your acc is suspended. Exes says no problem, systems says acc. Suspended. When i call to customer care with my dth acc. Provides me full balance but with my registered phone no.[protected] it says only rs.7. Pl solve the problem as early as possible.

I have recharged rs. 100/ - on 16th april 2018, and activate rs. 2.20 per day package but i found my balance is nil on 5th of may 2018... While talking with customer care they told you have activated some channel in 18th december 2017, and so deducted n adjusted... I have not activated any channel in december 18th 2017 and not seen so need reversal of my auto adjusted amount for same..,. If automatic activated without recharge then i never recharge with airtel in future...

Hi,

I tried recharging my airtel prepaid number this morning for rs. 449 through my banking app. The amount was deducted from my account but i didn't receive any recharge. I usually recharge using my banking app and it happens within few minutes. I need the recharge asap or at least refund. I'm not able to contact airtel customer care as well since there are various options to choose from when i call the customer care number and there is not a single option for resolving these kinds of issues.

Thanks,
Chitra

Hi sir iam ashok kumar, from hyderabad. Please bane airtel network this is # network.in my mobile full signal but no net. And main problem is this net work oparator dont connect jio net work contuinesly 4 times or 5 times dail but they or lifting no hearing voice. This net workis cheating constumers. Please close all permisions this blody oparator

Respected concern,
My no. Is [protected], my balance was 106.20 inr. Today at 9:44 am suddenly i got sms that hungama services from super store automatically updated on my no. And amount 99 inr has been deducted from my balance now balance is 7.20 inr.
For your kind info i didn't use my cell since 9:00 am so how can your company cut my amount while i didn't ask for any service.
So please return my amount in my balance of i have to go through consumer court. Do the needful asap.

The place where i live have no network. Can't call to others, even if they call i am unable to understand what they speak. I have already reported thrice to them and got no response in return. Even if i got signals in other places voice clarity is worst compared to other networks and coming to data it really do sucks, i am using 4g but i dnt even have 2g speed

I am not receiving my bill for mobile no. [protected] regularly. When contacted local showroom they are ignorant about an proper response. Please ensure bills are sent regularly. Address: B. Ashok, 12/14 Thoppil Nagar, Navavoor Pirivu, Vadavalli, Coimbatore- 641 041.
I have to submit the bill to office for reimbursement. Please do the needful

I have recharged my no with 399. Previously i had recharged with 499 around ten days back. So as my previous recharge (499) is still active. The recharge which i did today is not reflecting. So i request you to refund the amount as it is not useful to me transid[protected]. Recharge done on 5/05/2018
Please undo the second recharge and refund my money. The payment is done through airtel app....

My airtel prepaid mobile no. Is[protected]. For the last two days... Getting sms alerts on 10 data usage from main account. I got 4 alerts so far (On may 1st midnight and two and on may 3rd evening 2). My talktime balance has been cut for the aforesaid usage (4 times 4 * 10 mb)

Please check that i had never used any data ever from my main account ever since i am an airtel customer from say close to 10 years now. I topped up talk time balance by rs 500 recently.

A similar issue happened in november 2017 as well but i had not complained about. Now its 4 times in 2 days. My time balance has to be restored immediately by airtel for the mistake and the company should assure this mistake is not repeated again.

Best regards,
A r u na

Sir i recharged dated 03/04/2018 a jio number [protected] through airtel app but neither recharge nor refund amount. A complaint also lodged on airtel complaint portal, complaint number is ot[protected] but long time passed complaint not resolved.
Kindly resolve earliest

Your's faithfully
Dhiresh kumar gautam
Add-krishna park colony
Badaun
[protected]
[protected]

My airtel prepaid mobile no. Is [protected]. On 2 may i received sms having insufficient balance in my talk time account to cover international roaming rental rs.99. Till that time my talk time balance was above rs 200. I never opted for international roaming. On 14 april i purchased plan 249 with unlimited talk time and free national roaming for 28 days. I also topped up talk time balance by rs 130 to make total talk time balance above rs 200. I am on 7 sisters north east india tour and never crossed indian border. Airtel has so for not rectified mistake. My talk time balance should be restored immediately.
A. K. Kalamkar

My name is mahesh.

I am recharging my airtel no. With 448 pack actually problem is my internet and calling us stop when the validity expire date is near even 2 days is there but all services are stop... Always before the 2 days stop. Why are u behave like this cheap tricks. Very bad.

It fell very frustating when i open google and for make call

I will port to jio good bye airtel...

I complained several time that I couldn't get sufficient speed so that I feel comfort in this week speed can't overtake 100kb/s
. Now I also see that quality of voice call very very poor i can't talk with other frequently. I reacharged unlimited pack for 84 days but I am very depressed to use AIRTEL INTERNET.

Please solve my problem as soon as possible.

Sir,
My airtel sim with no. [protected] (Ravi kumar) was out of service without notifying me anything about it from 20 days
I’m facing lots of problem due to this.
I’m outside of the country for my personal work and having loss of huge amount money because of my stopped transactions.
I want to know why this happened.
Start the service as soon as possible otherwise it should be a problematic situation. Hope you understand better it will be start soon.

Dear sir

My mobile number [protected].( 499 Postpaid plan)
I change my number to your network on 1 week before .
One of your staff contact to me 2 days before, they ask 50 Rs for courier charge to send the son card .
I transferred the amount .now my previous network not working this is my office number .what I have to do this is ridiculous, I'm totally upset your service.
Please let me know why this is happend.
Please I don't need your connection .Please I want my network back.

I attached the details below FYR

Account datails:
Acc no:[protected]
Ac name: klr global. Inc
Bank: ICICI bank
Branch: porur branch
Ifsc code: icic0002696

Regards
G.Mohanraj
Lourdhu nagar 6th street
K.pudhur
Madurai 625007

[protected]

I am a new customer of airtel in bangalore for broadband and dth service. I took the airtel service a month ago. I am really disappointed with the service.
As per my plan for broadband - i was promised to avail the amazon prime video subscription which didn't happen till date. I was also promised to avail the monthly data plan for cell phone, which also didn't happen.
On top of that, after repeated complaints to customer service - service requests are getting created and being closed without resolution.
Moreover, the local personnel for airtel are big time cheater, even they are not picking up the calls once installation is done.
I need help on the above matter.

I was a Vodafone user who was contacted by Airtel with an offer whereby I would receive Amazon Prime Membership (worth 999) for a year and 100 bucks discount on every online bill payment. Now, once the porting has occurred, they tell me I'm not eligible for those offers. The person through whom I ported is dodging my calls and customer support isn't helpful as usual.

I ported from Idea to AIrtel due to Network issues and realized that Airtel has the worst network. I'm thinking of Porting out again. Being fastest new work is not important as you advertise, Being Quality network is appreciated. Stop making false commitments.

Every-time i called (around 40 requests) to customer care they said the prob will resolve in 6 hrs and its never.
don't waste time of customers by false advertisement and try to focus on your quality network.

#patheticService

Regret to inform you that from 27th April (complain no.[protected]my Airtel DTH connection(customer id no.[protected]) is not working (no signal) and despite my repeated complaints to customer care nobody from Airtel visited my house and no work has been done to resolve this matter. Everyday customer care is replying me the mechanical answer that my problem will be resolved within 24 hours but nothing happened so far. It is very unfortunate that a company like Airtel with a good reputation is making so much harassment to me for last 7 days. still today same response.