Airtel Complaints & Reviews

I am a new customer of airtel in bangalore for broadband and dth service. I took the airtel service a month ago. I am really disappointed with the service.
As per my plan for broadband - i was promised to avail the amazon prime video subscription which didn't happen till date. I was also promised to avail the monthly data plan for cell phone, which also didn't happen.
On top of that, after repeated complaints to customer service - service requests are getting created and being closed without resolution.
Moreover, the local personnel for airtel are big time cheater, even they are not picking up the calls once installation is done.
I need help on the above matter.

I was a Vodafone user who was contacted by Airtel with an offer whereby I would receive Amazon Prime Membership (worth 999) for a year and 100 bucks discount on every online bill payment. Now, once the porting has occurred, they tell me I'm not eligible for those offers. The person through whom I ported is dodging my calls and customer support isn't helpful as usual.

I ported from Idea to AIrtel due to Network issues and realized that Airtel has the worst network. I'm thinking of Porting out again. Being fastest new work is not important as you advertise, Being Quality network is appreciated. Stop making false commitments.

Every-time i called (around 40 requests) to customer care they said the prob will resolve in 6 hrs and its never.
don't waste time of customers by false advertisement and try to focus on your quality network.

#patheticService

Regret to inform you that from 27th April (complain no.[protected]my Airtel DTH connection(customer id no.[protected]) is not working (no signal) and despite my repeated complaints to customer care nobody from Airtel visited my house and no work has been done to resolve this matter. Everyday customer care is replying me the mechanical answer that my problem will be resolved within 24 hours but nothing happened so far. It is very unfortunate that a company like Airtel with a good reputation is making so much harassment to me for last 7 days. still today same response.

I have a wallet balance of rs.500 in my airtel wallet.

But i am unable to use it.. Geeting error message as "account has debit override status"..

I went to airtel showroom lot of time to resolve this issue.. But they are useless to resolve the issue.

What to do next?

Thanks in advance

Regards,

Dhandayudapani
Moblie [protected], [protected].

Airtel network always fluctuating 4g to 3g and provide inttrupted service. I want to cancel my subscription and return my money from airtel. Otherwise i will submit my application in consumer court. Your services are too badly.
I wants to watch movies live in airtel tv this live tv application always inttrupt the video and play again and again same content.
Is it 4g? Hell. I don't think so airtel has any good services in comparison to jio

It has been really sad to observe the worst worst worst ever services from airtel. I am user of airtel postpaid, prepaid, dth from last 6-7 years. I bought an airtel secure plan in the month of april 2017. I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to improper handling.

So you say that only slipping of phone while walking down the stairs or removing a phone from pocket is valid? As shown in your tv ad, but insurance does not accidental damage while the person is standing or working?? Can you explain???

I just want to know from airtel "accidental slipping of phone from my hand is not a valid reason for claim".

Please don't get fooled by polite words they use. There language will be different when you raise a claim. Please stop trusting these insurances.

Frequent call drops and no internet. Really frustrating. Complaints given to airtel customer care. For the name sake they told issue will be resolved in one week. No improvement. It's going bad day by day.

I think airtel is expecting customers to switch to other network with kind of service they were providing.

Location: iit hyderabad, kandi

Hi i am yours more than 2 no. Of card user but now i am not satisfied with your service network in my office building. So i am apply port also. I need resolve issue otherwise i will be discontinue airtel and go with other network. I was given complaint before 1 month ago but no anyone can revert about this complaint. So i really disappointed.
Regards
Hanumant bhagat
[protected]
[protected]

Today around 1pm i have recharged with rs 100 through net banking.in the airtel number[protected] but till now i have not get my balance. Also my saving account has been deducted. Kindly solve this.
Early airtel network was working in remote village, but now a days it does not work properly in town area. Now a days airtel network is very bad.
Thanks

I was allocated cug number [protected] by my company (Jk paper ltd), bhuneshwar, odisha. After my retirement company agreed to transfer this number to my personal number as postpaid. Accordingly a letter is issude by them.
I taken this letter and submitter is one of the airtel agent at nagole, hyderabad on 19th march. Requested then to transfer this on my name and change location from odisha to andhra pradesh (Hyderabad). And issued...

From last couple of weeks the speed of internet is getting continuously decreased. Before that the speed was so good! But nowadays its not even good! If you could resolve this issue, it would be great! Because i want to be with network provider only! My address is 19-b, sainath society, opp. S. T. Depot, mandvi, dist - surat, 394160. Please solve this issue of mine as quickly as possible! And if you can't do it, then there is no other option for me than to go to other network provider!

I have recharged for rs 199 plan which gives me 1.4 gb per day and i stepped to 4g phone so i also got 1 gb extra for a month now iam not getting 1.4 gb per day and not even the extra 1 gb iam facing really a big problem what do now please let me have 1.4 gb correctly when i was trying to check it is showing u have used 750 mb from daily limit of 1024 but daily limit is 1458

Services called astro and vemes have been activated randomly on my account without consent. I have been charged for these services even after i have sent deactivation messages.
As i have not opt for this services, i do not want to lose any money due to these random services which i have not asked for.

Please look into this issue and i want to deactivate these services permanently and wish to get back my money which was unethically charged to me.

Sir/madam,
I had asked for disconnection of my braodband airtel no.[protected] at house no. 702, sector -8 (Ue) karnal -132001, however, the same is still running. I have paid my entire due vide last transaction id[protected] amounting to rs 1137/-. Incase, they continue with the connection, they may further bill some amount.
Request terminate my connection forthwith to avoid any complications in the future.
Regards,
Jai prakash singh

Dear sir

I got a message today that videopindw service has been activated @ rs 30.0 for 7day (S). Txn id no [protected] 03 may 18 12:12 service will be renewed after validity expiry. To use, click http://bit.ly/actvnvp (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
I didn't even opt for this then why this has happened to me?
I deactivated the service
I want to ask why do you activate any service without customer acceptance. I want my money back.

Motichand dewangan
Mob no [protected]

Hi, we have 17 numbers under account id [protected]. We had paid our amount bill on last month. But our all connection's services had been discontinue. These all numbers have been taken under corporate. Kindly resolve the issue without any delay. Why this had been done. We had no option left to opt for port in other telecom operator if this issue not had been resolved within two hours to restore our services...

Hi,
From past 1 month there in no proper network of airtel, i m prepaid user, living in north bangalore. This network is such a worst quality that forget about 4g, #g, not even able to call. Everytime i have restart mobile to call somebody that to limited time or i have to go some rare places to call. I felt cheated by switching to airtel network from bsnl network. And everybody in this area facing same problem. I think soon we all need to switch to some other network, if situation remains same.

Rs. 35 has been deducted from my balance saying fitonza has been activated without any previous notice. But i didn't activate anything. It is unfair to activate services without the knowledge of the concerned person. Moreover taking these much amount from a common person is not the right thing. So kindly look in to the issue and refund my amount. Such kind of activities should not be repeated. A proper prior notice should be sent.

I am using airtel prepaid since almost 10 years. I am staying at anjugramam near kanyakumari. Last month i approached one of your office at nagercoil, chetticulam for changing prepaid to postpaid. Your office was responded that, the said area is not possible to issue postpaid connection. Then self has given my friend address where he is staying at nagercoil proper.
On address verification same was informed, but they refused to convert from prepaid to postpaid.
I never expect this from airtel.