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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 83

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S
scorpioyd
from Pune, Maharashtra
Jun 6, 2022
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Sim replacement and activation Issue

Address:Pune
Website:www.airtel.in

I have a sim card which has been active for several years. The sim card became faulty so I changed it in Jan 22. The sim card did not get activated. Since then I am running from pillar to post to get the sim card activated. Airtel customer support sent me to the store. I got the sim card changed 3 -5 times. Each time submitted my aadhar card. However, they still have not activated my sim yet. I believe the sim has what today would be a special...
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Ronto Mozo
from Mumbai, Maharashtra
Jun 5, 2022
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Wrong Recharge Reversal adjustment

I have made a recharge on my one of Airtel number but it got recharged on another wrong Airtel number - [protected] amount -1799 Rs on 2nd June

Please do the needful....
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D
Digpal Singh Panwar
Jun 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection got disconnected

My Airtel broadband connection wire was disconnected on 31/5/2022 and i raised a complaint ([protected]) and they said the issue will be solved within 24 hours but still after 5 days they haven't sent anyone and if i try to reach their customer care they play auto recording and say that it'll be resolved within 24 hours from the past 4 days, the technician who installed the wifi says that someone else would come instead of him and still the...
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A
abhi.makadia
from Ahmedabad, Gujarat
Jun 5, 2022
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Airtel broadband charge monthly rental even after my 6 months plan was expired

Website:www.airtel.in/xstream

Hello,
I am Abhi Makadiya. I buy airtel xstream broadband 40 Mbps connection for 6 months. And I paid 499 rs + GST in advance before i start plan. My registration number is [protected].

After completion of 6 months i disconnect airtel router and my connection is no longer in use And thought this will terminate automatically. Because their policy is to take payment advance and resume plans.

1 month later...
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S
SubuH
from Rourkela, Odisha
Jun 5, 2022
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Unable to avail recharge services

I had made a recharge on 5th June on my airtel number, of Rs 265 via UPI. The amount got deducted from my account. I recieved confirmation SMS with the Order Id:[protected]. However, it has been 2 days and I am still unable to avail the services I paid for i.e., make call or use data pack.
I tried getting help from the app but it was not helpful. I tried calling customer care, but as the outgoing services are blocked I am...
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R
Rajeev3340
Jun 5, 2022
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Issues of duplicate Sim activation

Address:Airtel store main road kakinada

This is Rajeev kumar, with mobile number [protected]. I replaced sim Card on Jun4th around 11 Am. (Airtel store maim road kakinada) . They said that sim will be activated with in 4hrs . Until now the sim was not activated. All my bank transaction related issues are interlinked with my mobile .

Plz take action as soon as possible. It has been more than 24 hrs and the sim was not yet activated.
Do needful....
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Address:Airtel Hyderabad
Website:Airtel Hyderabad

On 4-June- 2022 I lost my keypad phone which has airtel sim when I reached airtel store they told me to bring required documents as I agree to do but the new sim will be in postpaid option for 4months starts with minimum package of 499rs, this is totally a cruel thing by airtel service provider how can a lower middle class people afford rs 500 a month for 4months please change this process and I request you to give a prepaid new sim....
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R
rishadpp
Jun 4, 2022
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Ussd code removed

Address:Kerala

They removed ussd code for balance inquiry and other pack activation, and asking to install their application, and make it mandatory...
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A
Ashishtg07
Jun 4, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
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Refund not received Rs 2800

My name is Ashish Tyagi and I have raised a complaint regarding refund,

Here is my reference number and broad account number.

Account -[protected]
Reference ID[protected]

As per last communication, you said it will be transferred with in 10 to 15 days from 12th May 2022 but still I have not received it.

Please help anyone to get my money back because airtel is not responding...
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Inderjeetsinghs
from Mohali, Punjab
Jun 4, 2022
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Regarding Cheating by your airtel official named Harman (broadband services)

Address:697 Gobind Nagar, Naya Gaon, Mohali, Punjab

Kindly refer to subject cited above I am Inderjeet singh resident of nayagaon, mohali punjab. I got my airtel broadband connection No.[protected] from harman id A1NWJVSY on whats app. He made me fool by taking a new airtel postpaid sim no. [protected].
The very first month he paid first month postpaid number bill. Second month I came to know about all he did. When your airtel service centre were calling me and telling me about all.br...
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I am a customer of airtel black. I am not able to access my internet properly means after every 5-6 hour, I need to restart my mobile to continue access the internet. I have raise the complain to airtel customer care 3 times with 3 different ticket .every time they close the ticket without even consult to me. even they have not tried to connect to me even a single time.
This is how to resolve their ticket to making fool and frustrate...
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A
Atul00
from Delhi, Delhi
Jun 3, 2022
Jun 6, 2022
This thread was updated on Jun 6, 2022
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Need static IP for my router by Airtel service provider

I raised a ticket in airtel regarding static IP on 26-may-2022. Actually, I need static IP for my broadband connection so I called the Airtel helpline number. They said me to wait 72 hours to get a static IP. So, I waited for 72 hours but didn't get any response from Airtel. So, I again called them and tell them what is the update of my ticket they again told me the thing that you exceeded your time limit so we again generate a new ticket...
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Tavish Aggarwal
from Hyderabad, Telangana
Jun 3, 2022
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Broadband not activated from 2 weeks

I opted for a broadband connection on 20th May. But till today it is not activated. I have called 121 at least 60+ times but they just don't care. Even the technical team is of no help.
I have mailed them also. Neither you are refunding the installation amount nor you are activating.
I always get a template response that, the request is in progress. When I will have connection activated?...
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G
Ghost Pepper
Jun 3, 2022
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Not replacing SIM

I am outside India and I have Airtel sim registered for OTP. One fine day it stopped working all of a sudden. After chasing and talking to Airtel support they said the sim gone bad. Really? All of a sudden? In any case they said I have to be in person to get a new sim. Again really? You want me to spend thousands of rupees to come and show my face to get a stupid sim? Then they asked for documents and we sent all. Then they asked someone...
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R
RKumar1983
from Kolkata, West Bengal
Jun 3, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
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Last 2 Months Missed call No

I have lost my mobile also related data now i want last two months missed call number, so that i can restore my number . My contact no is [protected] and email id will be [protected]@gmail.com....
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V
vaibhavmen
from Amravati, Maharashtra
Jun 3, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
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Fiber connection and service is pathetic

I owned an airtel fiber connection i Amravati city Maharashtra 444604 for the last 2 years in a month for almost 10 to 15 days the connection is out of service, when we try to call customer care, every time they have only one line to say "sorry for the inconvenience, we are working on your request, we will resolve your request within 48 to 72 hours, our engineer will visit at your place in a given time"
but no such engineer came ever...
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G
Gavin.Moraes
Jun 3, 2022
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Airtel SIM - Registered under someone else

My Airtel SIM seems to be registered under someone else. Therefore I keep receiving a lot o[censored]nwanted messages of transactions from OLA or SBI which is really annoying. I would be grateful if this can be resolved....
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S
suman pr
Jun 3, 2022
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Invalid IR Data Usage Charges

I have been an Airtel user for more than 10 years and suddenly I am being unreasonably charged for Mobile Data for the past 2 months. I stay in Singapore and I only use my mobile to access SMS for Netbanking.

I have never switched on the Mobile data but I getting charged everyday for the past 2 months.

I contacted Airtel support many times over the past 2 months month but unfortunately the billing team claims...
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A
AsmaS160220
Jun 3, 2022
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Recharge amount is not reflecting

Address:Tamilnadu Circle

Dear Team,

I have recharged my no. [protected] on May 1st 2022 of Rs. 455 and also recharged with Rs.99 on June 3rd 2022 via GPay

Once i checked with gpay team there it is showing amount is credited to respected number but still it is not updated in my airtel number([protected]).

So kindly look into this issue and give me the solution as soon as possible.

Find below for transaction...
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I beg to say that my name is kayamuddin. I did shopping on amazon on 23rd May of 2022. my order was telling pending So, I cancell it.

I talk to amazon due to non-refund amazon said that your money did not come talk to bank the bank said that your money has become sucessfull to amazon.

Sir I am very nervous because i didn't
Recived my money.

I hope my problem will solved Soon.
br...
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