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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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K
khelgi
from Eluru, Andhra Pradesh
May 2, 2018
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Address: Hyderabad, Andhra Pradesh, 500072
Website: www.airtel.in

Dear sir,
On 18-04-18 my airtel prepaid number [protected]
Recharged for Rs 199 Unlimited local and std package.
Amount deducted and recharge not happened.
transaction number is [protected] .
from credit card of Mallikarjuna Khelgi
Credit card # 5522 xxxx xxxx 6453.Kindly look into the matter and refund amount.

Regards,
Mallikarjuna Khelgi
May 27, 2022
Complaint marked as Resolved 
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Airtel customer support has been notified about the posted complaint.
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    diwi13
    from Mangalore, Karnataka
    May 2, 2018
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    Address: 574230

    From last 30 days the network coverage has become worst. Very very poor response. Previously a year ago we had the same problem, but at least you people had tried to solve the issue to some extent if not completely. But now despite of complaining several times about the issue, no one has turned this side. Is this the way the airtel treats its customers..? Especially those customers who never turned towards other telecom service providers from past several years. Any how kindly consider the issue seriously and initiate the necessary action.
    Airtel customer support has been notified about the posted complaint.
    Apr 26, 2018
    Sukhwinder Singh Sidhu's response
    My complaining is about my recharge is initiated please complete it
    Urgent !!

    My Airtel Prepaid (Jharkhand ) Simcard network is not available in UAE.

    Please suggest in below email :

    [protected]@yahoo.com
    Customer call cutted my call 2-3 times ... They did not respond me ... They had placed my call on hold when I tell my matter of that 6000rs
    My mobile number is [protected]
    I'm not able to activate the 448 pack with the main balance, which is more than the pack value.
    Please provide the option to activate the 448 packs using the main balance.

    Sujata
    The 4g internet service is very low in fact 2g speed was better in my house though I stay in town, sometimes there is call drop when I travel rural areas
    Hello sir, I have just got an Airtel DTH connection. But I badly wanted Animax channel. I am sure there are lots of people who love anime custom just like cartoons. So please add Animax channel or I will stay disappointed :(
    My landline/broadband no [protected] not working since today morning
    I have not activated any gamepind service in my mobile but still RS.30 has been deducted from mobile. I want you to repay it back. Looks like this is occuring frequently with your service. Kindly solve this bug in order to sustain.
    Sir, I used Airtel sim card in my mobile ([protected]) since 8 years. From Saturday i.e. 20/04/2018 I have unable to receive any incoming calls in Khadki location. Please resolve the issue asap.

    Thanks
    Vikas Dhiwar.
    I have tired to contact airtel company to mobile postpaid service coz my airtel sim is not working
    I frequently get SMS from A$-TFAROT specifing the call duration and 0 cost, all throught the day and night where i will have not made any calls at all. Please resolve the problem
    My connection no - user id[protected]
    telephone no - [protected]
    & second connection
    user id[protected]
    telephone no - [protected]
    its not working properly,
    plz repair my connection shortly
    or
    then ill disconnect your all airtel cug nos & broadband connection.
    regard
    gyanu mishra
    Customer care executive ladies bad respond
    ADOFGAMES service has been renewed @ Rs 25.0 for 7day(s) from your Airtel Mobile. To deactivate, Call or SMS STOP to 155223.More services, click http://56789.airtel.in

    Without my request they activated.
    Mob: [protected]

    Please take action on this and help me to get my amount back
    Dear sir
    here is not availeble 3g/4g signal in area so plz just solve this area
    other palce is 4g signal availeble but here is not 3G and 4G conection so plz just give 4g SIGNAL AVAILEBLE HERE
    ADD- ward no-13 jamuarahi po-baskhora ps-maruna supaul bihar 852133
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      R
      RAMmmmmmmmmmmmm
      from Bengaluru, Karnataka
      May 2, 2018
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      Address: 560100

      Dear sir today morning rs.99 amount deducted in my mobile number [protected]. I don't know how it was activated and also i don't want this type of services. Then how i will need this. This is the activated massage (Classyandglamvideos service has been renewed on your airtel [protected]@rs99.0 for 30days. To deactivate, call or sms stop to 155223). And please in the future don't activate this type of services in my number. Please refund my amount my number. Thanks.
      Airtel customer support has been notified about the posted complaint.
      Apr 23, 2018
      vijayviji's response
      pls check I will try call 100time one time going
      Apr 25, 2018
      personalprem's response
      It got resolved now and reverted my money back to my account
      I call cc to get the information about my outgoing deactivation without any intimation so they were very rude and disconnected my call
      Network not working properly
      I stay in wagholi kesanand road but here airtel network is very very poor i couldn't connect to the network pls check for the signal and fix it.
      Sir,
      I was wanted to recharge my Airtel dth connection. so I added money to my Airtel app. But, when I pay for dth the transaction was failed. I tried so many times but it is failing.so what do I want to do.why is my transaction failing?
      Thank you!
      Your's faithfully,
      Bhaskar reddy.
      Getting number not reachable for incoming calls. Outgoing is working fine. Network is good.
      My Name is Prem Anand & I have airtel mobile number,
      Airtel have charge me Rs 99 on 25 Apr 201 8 for superstore service.
      Airtel have activate service without my consent.
      Need refund, don't you guys are not earning in a genuine ways?
      This is bring to your notice that in borabanda site 3 Hyderabad

      we have 4 people are using Airtel but our network shown signal strength is poor that why we are thinking to change the network so please suggest and reply on the same
      Requesting to please find my complaint regarding network and internet issue which i am facing from last 2 months Airtel customer care is not resolving my complaint in that case now i am harassed. i tolerate many losses with is these 2 months i want conclusion with my losses please take a action on this

      my contact no. [protected]
      Everyday I get phone calls from airtel, I have tried to register on their DND but it's not working. I don't have an Airtel number and I don't understand why Airtel keeps irritating me. Request for them to stop calling.
      I have a recharge in date 11 April 2018 amount 399 unlimited all call and all data so not coming full 84 day today in massage coming 2last day please recharge urgently only 14 day coming expires date 25april please my no [protected]
      I've been using my prepaid Airtel Sim for three years, and from the last week I don't get any signal inside any of the buildings. I am missing a lot of important calls due to this issue. When I am outside any building, the signal is decent. Please look into it asap.
      I lost my mobile somehow, kindly block my sim [protected].
      contact me -[protected]
      Sir 3days I will day no go out caling 100time call one time go why
      On 23rd 2018 morning 2.22am the comedy joke services are SELF activate as well as charge 35/- rupees deducted.when l saw phone in morning at 6.00 am balance was deducted.afterthat I stopped service with sent SMS.
      Plz refund my deducted amount.
      Hi actually I lost my sim and I bought yesterday the new duplicate sim with the same number...as I can call and receive call services from every one but messaging is disabled i.e; receiving and sending are not enabled..so I think it's I'm card error..so please let me know the solution
      My mobile number is [protected] ... it was used in past 10 years... bu my mobile number used with some other person proof ... we need chane my deatails.. its important too me
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        Puneeth Kethanapalli
        from Hyderabad, Telangana
        May 2, 2018
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        Address: Raichur, Karnataka, 584128

        Myself puneeth, i've recently got a refund from airtel as they've given me the wrong information after that now my recharge pack ended and i want to recharge with 499₹ pack which provides 2gb data per day but i don't have any option to recharge through ivr, so i called customer care service. They said they couldn't recharge with 499pack instead they can do it with 448 which is 1.4gb per day. I called them a few times to register a complaint. I've been said that i'll get a callback from them within 3 days but i didn't get it. I've ₹636 in my main account and they couldn't do it. I talked to supervisor and she said that she can't help. And refused to take complaint and give me the docket number. There's lot of time wasted for me in the process. What is the use of refund if i can't use it?. Please look into it help, my email id - [protected]@yahoo.in
        Thank you
        Airtel customer support has been notified about the posted complaint.
        Apr 25, 2018
        Nusar Mohammed's response
        My account block hai on karo my account
        My email [protected]@014gmail.com

        Apr 26, 2018
        Sham AL's response
        My phone not set up helotuns
        I had asked for a 16mbps plan in airtel but the actual speed is 2mbps(by ookla). This is my subscriber Id:[protected]_mh (dsl). If i contact customer care they would ask for service charge of 200Rs. for a fault of theirs.

        Pl revert immediately or else serious actions would be taken.
        I want my all transaction details
        This is Shekar i try to speak with customer care. But not available still from 8 days on words. I don't know why do spend this much of money to customer care. Like payment allowance i don't no. Please inform to contact to me. [protected]
        Mallesh playa
        I'm not receiving any SMS for my No.[protected]
        to activate all my online transactions, i'm totally handicapped.
        My account is blocked hai on Da my account my email m
        I made a recharge for 448 on Airtel app through credit card but the amount detected was twice on the same day!! Try to resolve this issue
        Airtel has automatically started superstore service on my number [protected] without my consent and deducted 25 ruppees from my balance.
        Pls help me in getting my amount deducted.
        Hello sir, I am Airtel customer... in my Airtel mobile services like Lifestyle and UPLAYPORTAL started without my authorisation.they started those services and debitted money...they renewed the services, eventhough i opted to stop them..they charged upto RS.300 for those services... kindly ask them to reimburse and stop those services forever...
        Sir i went to airtel store they charging 50/- rs for sim upgrade i refuse to pay i got msg for airtel to swap sim they or accepiting they say change go for port MNP to idea store adress Airtel Store
        D.NO 9-2-4 JPN ROAD BESIDE ICICI BANK WARANGAL.506002
        I ported from BSNL to Airtel and from day 1 I am getting all calls as unknown only...
        Called customer care, changed sim and phone.. no use... Now 3months over... No response from Airtel... Don't know what to do...plzzzzzz help. [protected]
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          Rameez Patel
          from Nashik, Maharashtra
          May 2, 2018
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          I have been using airtel from last 10 years and more. But recently i am fed up o[censored]nnecessary deductions in the balance of my prepaid balance account.
          The service funzone that activated itself automatically. Deducted balance rs. 35. Call to customer care very unfair answers given. As per customer care provide me time details at that time i was driving and not using mobile which was very surprising to me. Can airtel please stop these type self service activation and deducting balance.
          This is one of the technique to loot people that too rural people because they will not knowing whats that? Simply they call those stored numbers and some or the other services will be activated and poor people will not be aware of this, they keep on recharging their mobile. Bad for poor people.
          Airtel customer support has been notified about the posted complaint.
          Apr 30, 2018
          Nikhil.ns6's response
          The phone number is [protected]
          I did recharge on aitel site and the recharge was failed sreval times and the it was debited from my union bank account but the refund didn't received yet kindly work on my problem
          I was not able to make outgoing calls for past few days. Specifically when i make call to BSNL it says "All lines are busy". I need to try it for more than 10 time for the calls to connect.
          There is always a network problems nowadays daily when all the airtel users don't have a network at all its been more than 4 months . i thought that this will be sorted out quickly but its been 4 months and this annoys me.
          Please fix this fast i am very much disappointed now.
          With whose permission the company had done not granted
          pl request u to decrease credit limit to 300
          decrease credit limit - [protected]
          My cell support 3g data service n through I use 3g network there is always network problm at the center of city pollen peth jalgaon I m disgusted wid this typ of service if speed does not increase in 2days I ll boycot using airtel
          They are offer me that recharge 399 and get 50 rupees cash back instant but after recharge, i got nothing very bad service.I will be change my operator
          Since few days my incoming calls were not connecting immediately and droping regularly callers might thinking I'm rejecting theire calls..
          There is no customer support number to complaint by talking with them regularly.
          They are not allowing to connect theire executives to talk..
          Sir,
          I requested to change my plan from 549 to 399 to Airtel store, Karimnagar. Since one month not processed. Why delay. Is there any problem to you.
          Broadband is not working please solve this problem as soon as possible. broadband net is very slow and this problem always face so many time plz solved is so i used it.
          I have done recharge for rs448 to my another Airtel number ([protected]) using my debit card but my money got debited and the transaction has failed.please credit back my funds into my account.please find my transaction I'd[protected].
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            P
            Parbesh
            from Noida, Uttar Pradesh
            May 2, 2018
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            Address: 110063

            Dear team,

            This is to bring in your kind notice that i have requested for dnd on my mobile no ([protected]) in the year of 2015 (27/01/2015) with reference no w[protected], but still i am receiving the calls and messages which is really disturbing for me.

            I also called the customer care regarding the same with below reference nos, but no action has been taken from anybody and still i am receiving calls and messages.

            Reference nos / date
            Cdreg[protected] - 23/01/2018
            Rddrg[protected] - 16/02/2018
            Cdreg[protected] - 24/04/2018
            Cdreg[protected] - 24/04/2018
            Cdrgp[protected] - 24/04/2018
            Cdrgp[protected] - 30/04/2018

            I think its enough to resolve the issue, but nobody is serious on this because this issue is still on and i am getting messages and calls.

            Details of messages

            1) message id / message (Message date - 29/04/2018 time - 00:12 am)
            Hp-vgrand - elite living near delhi/ncr luxurious homes atal chok vasundhara book 3bhk in 3.9+l no emi till poseson 70*l all incl possesion next year cal [protected]

            2) message id / message (Message date - 29/04/2018 time - 20:23 pm)
            Ad-pblife - hi parbesh, geat a 1 cr. Multipurpose term plan which covers you till 85 yrs & protects you from 70 critical illness @ just rs.857p. M. http://nsm.sg/6XJwTU.

            3) message id / message (Message date - 02/05/2018 time - 10:12 am)
            Hp-anjili - lose weight naturally! Get my diet by anjali mukerjee & lose upto 2kgs per week. No machine. No exercise. First free consultation click: smsv.in/mvev7g40kv

            4) message id / message (Message date - 02/05/2018 time - 11:24 am)
            Hp-getnow - a-grade retail shops/office space invest in exclusive ground floor world trade center noida price of your choice choose-bid-win at 30% discount [protected].

            5) message id / message (Message date - 02/05/2018 time - 12:50 pm)
            Ax-wwicsg - go canada/australia on pr wid skilled & investment basis wid relaxed norms & demand of 1million immigrants apply for [protected]@wwics, cpnd cal [protected]

            I think these details are enough for you to resolve the issue or i have to go for some other options.

            Waiting for your reply.

            Regards,
            Parbesh kumar
            Mob: [protected]
            Airtel customer support has been notified about the posted complaint.
            Apr 27, 2018
            mkmali's response
            wear no have airtel tower for my vilage in kharuaa thsill bagoda dist jalore rajasthan
            I opted for a international roaming. Done 779 inr pack purchase but roaming was not activated in UAE. The issue is not resolved in 7 days. Please find attached screen shot.
            My vilage name kharuaa m.post morsim tahsil bagoda dist jalore rajasthan 343032
            the issu is my vilage no have airtel net work and mobile user about 2000
            so please make new tower in kharuaa wee give yu the land
            It has been almost a week we lost connectivity to the internet and have raised multiple complaints oftne just hear that i will get resolved in 24 hours however in reality nothing has changed for a week now. Which clearly describes misleading customers and billing for the days where connectivity is not available
            Airtel Mobile company cheated me by activating VAS services twice my number
            It was last activated on 25th Apr2018 @5am
            Refund my money back.
            I have recharged my number [protected] with Rs 199 with transaction reference[protected] through online mode.But recharge was not done, money deducted from my bank account. please take action right now.
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              TulikaPandey
              May 2, 2018
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              Address: 122003
              Website: www.airtel.in/myairtelapp

              Airtel is such a fraud company that they do not even intend to help their users. I called therir customer care number and there was no care.in fact, i recharged from their website and app and bpth the time my money got cut and my phone wasnt recharged.

              Also, really baddddd customer care service.
              Plus when i got my phone balance recharged from the retailer and i was intending to opt for a pack from my available balance then this service is not applicable. I mean what kind of nonsesnse is this.

              # company with # executives
              Airtel customer support has been notified about the posted complaint.
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                Yaduvanshi Kishan
                from Varanasi, Uttar Pradesh
                May 2, 2018
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                Address: Lucknow, Uttar Pradesh, 226011

                Network stability is the one of the major problem in area. And another one is internet speed is so dumb, speed is #. One side ookla say airtel is the fastest network on other hand is not rise's 50kbps on 4g. Please resolve this problem nither i quit airtel. See in given image 4g but where? I lived in lucknow u. P. Alambagh rdso manak nagar... And when volte services you have been started in lucknow east?
                Airtel customer support has been notified about the posted complaint.
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                  Kulkarninamu28
                  from Noida, Uttar Pradesh
                  May 2, 2018
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                  Address: 411041

                  I am having airtel corporate plan for me and my husband. Now my husband is in abu dhabi he enabled international roaming services however company sent him bill of around 4k without permission deducted from his account. We tried to contact customer care however very slow response and no action taken.

                  Now the new issue they stop his services without any intimation.
                  Company :- airtel postpaid pune
                  Sim :- maharashtra and goa
                  Airtel customer support has been notified about the posted complaint.
                  May 02, 2018
                  Updated by Kulkarninamu28
                  His number [protected]
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                    ms.joyson
                    from Delhi, Delhi
                    May 2, 2018
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                    By mistake i wrongly recharged other number through online. I deeply regret for the mistake that i have done. Is there any way to reverse the recharged amount to my number. If possible kindly reverse the amount to my number.

                    Wrong number :[protected]

                    Transaction id:[protected] date[protected]

                    Amount:199

                    My number :[protected]

                    Kindly looking forward to hear from you.
                    Airtel customer support has been notified about the posted complaint.
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                      srinivasaRamappa
                      from Bengaluru, Karnataka
                      May 2, 2018
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                      Address: 560036
                      Website: www.consumercomplaints.in/new_complaint

                      Dear sir,
                      I am srinivasa mobile no's in my family are 90141713, [protected], [protected] all 3 no's are of airtel prepaid no's,
                      Issue started past from 3 months following with airtel about network issue like voice break, calls connectivity, call drops and data speed issue. But earlier it was very good this issue started from 3 months
                      Finally by sending several mails to airtel.
                      Now they are telling new site required need to wait 90-120 days to resolve the issue.
                      This is just to escape from customer by telling reasons, because i am prepaid customer. Old site is just 300 mtrs from place and no new apartment / building came up.
                      They are not ready to send dt engineer to site and survey technician to customer place optimization required in panal / antenna which transmits signals from tower to mobile devices.

                      Please give us possible solution to network issue in airtel in my area.
                      Airtel customer support has been notified about the posted complaint.
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                        solomon KIPGEN
                        from Imphal, Manipur
                        May 2, 2018
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                        Address: 795001
                        Website: AIRTEL DATA

                        I recharged for a sum total of rs399 which consiste of 1gb/day data but everytime i used my data upto 600-800mb a message which say your data od finished will be send i dont know what you airtel think about but i request the airtel company to fix it as soon as possible like i say today i will used only 600mb... What happend to the other 400mb airtel stop #ing around and fix it... If not am changing my sim to jio # you airtel i thought airtel is good but it is the worse i recommend every one to use jio as it never play with data like airtel # you and thank you
                        Airtel customer support has been notified about the posted complaint.
                        I'm not able recharge data add on Rs 301 of 50gb.it is showing insufficient data to be proceed
                        Why..pls help
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                          Manasa aks
                          from Hyderabad, Telangana
                          May 2, 2018
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                          A service called whatsmob has been activated by airtel by itself and deducted my balance of rs 35 once and rs for 25 later. How can you deduct my balance and self activate a service which i have doont know about untill a massage comes. And deducted my balance. I want my money back.
                          Plz look into the matter and refund the amount, also try to avoid such instance and people are not so foolish as in the past and now mnp is also available.
                          Airtel customer support has been notified about the posted complaint.
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                            Maduhi Bawitlung
                            from Imphal, Manipur
                            May 1, 2018
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                            Address: Aizawl, Mizoram

                            To whom it may concern:
                            My airtel number has been registered under some other guy's name as i recently checked yesterday. So i'd like to change it to my name "augustine hangsing".
                            I'll be very grateful if you could look into the matter and make my request a success.
                            My current airtel number is [protected].
                            I'd like to change the ownership name to my name, "augustine hangsing".

                            Thank you for your time and i'll be very grateful if you consider my request and make it work.
                            Airtel customer support has been notified about the posted complaint.
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                              divya bharathy g
                              from Tirunelveli, Tamil Nadu
                              May 1, 2018
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                              Why should customer pay the bill for the company's delayed process? Or they should inform when they give connection. Make sure your customer service is proper. It is really sad that every company is doing this. Please give us proper explanation regarding this. I didn't use net for more than 1.5 month's. But i have paid 2500rs. And i have to pay some more amount until they finish the process. They said it will take 6 days to disconnect. That is their problem. Why should i pay for that???
                              Airtel customer support has been notified about the posted complaint.
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                                rkv1994
                                from Pune, Maharashtra
                                May 1, 2018
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                                Address: 411041

                                Hi, i am rahul verma, i am using airtel form last 5 years and vodafone form last 3 years. According to indian government circular about 198 (Applicable to every telecom company for complaint). But they are using this for there permoton. Both company take 5-10 min to connect to complain persian. Many people are facing this problem kindly take action for the same.
                                May 01, 2018
                                Updated by rkv1994
                                make the complaint number 198 for complaint not for there promotion or act like there general number like 123(Airtel) or 141(Vodafone). These company are westing consumer time only.
                                Hi,

                                Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                                Regards,
                                Vodafone India
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                                  Bajpai shreya
                                  from Mehnagar, Uttar Pradesh
                                  May 1, 2018
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                                  Address: Kanpur, Uttar Pradesh, 208014

                                  My 10-12 year old airtel number has been allocated to anyone else and this number is registered in all my bank accounts, aadhar cards, pan and all. My privacy is at risk because all the sms goes to this number. How irresponsible... My number of more than 10 years has been allocated to someone else. I never imagined that this would be negligence on behalf of airtel. I was connected to airtel since last 12 years ears, yet within 1months why did you give this number to someone else?...
                                  How??
                                  Why you are your customers in such a way???
                                  I just want it back
                                  What can be a solution to it
                                  Airtel customer support has been notified about the posted complaint.
                                  May 01, 2018
                                  Updated by Bajpai shreya
                                  My 10-12 year old Airtel number has been allocated to anyone else and this number is registered in all my bank accounts, Aadhar cards, pan and all. My privacy is at risk because all the SMS goes to this number .How irresponsible... my number of more than 10 years has been allocated to someone else. I never imagined that this would be negligence on behalf of Airtel. I was connected to Airtel since last 12 years ears, yet within 1months why did you give this number to someone else?...
                                  HOW ??
                                  WHY YOU ARE YOUR CUSTOMERS IN SUCH A WAY???
                                  I just want it back
                                  What can be a solution to it
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                                    sandeeprajasthan
                                    from Jaipur, Rajasthan
                                    May 1, 2018
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                                    Address: Jaipur, Rajasthan, 302021

                                    My complain is this. I had postpaid sim of airtel i was using it four year continusely. No. Is [protected].
                                    But last few months i cant pay bill due to some financial
                                    Problem. But rightnow i want to pay my bill and penlty. But they are not giving my number. This number is also
                                    Linked my aadhar card, pen card and my bank account
                                    And my compny accounts. This number is also corprate
                                    Number
                                    So faced many problem everyday. They are demand to me 15000 extra.
                                    So sir kindly do my fever according you
                                    You can do. Please
                                    Airtel customer support has been notified about the posted complaint.
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                                      kunal007s
                                      from Mumbai, Maharashtra
                                      May 1, 2018
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                                      Address: 400080
                                      Website: www.airtel.in

                                      I had sent a text on 1900 to generate my porting code
                                      For my present airtel no. +91-[protected]. To retain the
                                      Customer as usual airtel's customer care executive had
                                      Given me a call back with in the next 5 minutes of my
                                      Generation o[censored]nique portable code.
                                      Where in they gave me a satisfying offer of 25 paise
                                      Per call and 1 month data 1gb along with 100 sms a day
                                      Which the executive said that it would be activated on
                                      My mentioned number with in 24 hrs. On the day of the
                                      Call on 23rd, april 2018. Today the date is 1st, may 2018
                                      Its almost a week ahead from the time they had told me still
                                      There is no activation of the said plan by airtel.
                                      I'm amazed that airtel's definition of 24hrs may be
                                      24 days i guess. Airtel has literally let their old
                                      Customers down. Im registering this complaint due to
                                      Unsatisfactory behavior of their customer executive and
                                      Unsatisfactory approach towards retaining their old customers.
                                      I need and full repay for the calls and charges i had bared
                                      Since the day they had said me they would activate the plan
                                      On my phone whether i be with airtel services or nnot after
                                      They give me the confirmation of the new plan. (The image of
                                      The call record is attached with this complaint where the
                                      Customer care executive was convincing me to retain for total 6 minutes)
                                      Airtel customer support has been notified about the posted complaint.
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                                        Shivakanth1292
                                        from Hyderabad, Telangana
                                        May 2, 2018
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                                        Address: Hyderabad, Andhra Pradesh, 500048

                                        Dear Team,

                                        I have requested for plan change in my airtel postpaid number [protected]. As per maximum resolution time takes 2 hours to change/active new plan . I have been calling customer care from 27th April 2018 but customer service representatives are simply answering wait time 24hrs and 48hrs etc. So i have questioned about their service still they can't resolve it.

                                        Thank you,
                                        Shivakanth P
                                        Airtel customer support has been notified about the posted complaint.
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