Airtel Complaints & Reviews

Sir,
I have ported my sim from an airtel agent who called me for porting. She assured me i shall get unlimited calls, roaming free, 100sms per day. She confirmed me that 20 gb 4g deta be given in my package of rental rs. 200 which will be c/[censored]p to 200gb. But i have got only 5 gb. Deta. Her mob. No. Who called me is [protected]. So i request you to discuss with her and to do the needful so that i can get the 20 gb 4g deta. I can't imagine that the airtel can cheat me.
With thanks.

Below sms from airtel on 20 may 2018 at 23:53 was received on mob: [protected]:

Thanks for choosing mobistore on your airtel mobile. You have been charged rs50.0 for 5days. A/c balance: rs6.57 at 23:47. To deactivate, call or sms stop to 155223

After this i called to customer care. They told the request was given by me. At that no one was using the mobile nor any message was there in the inbox, which was sent.
I feel very bad about this.
I have not use any value added services
Plz refund my amount

Firoz [[protected]]

- 19may2018
- [protected]
Airtel is charging rs.70 per week as 'sport video' charges.
I have not subscribed any such service. They are changing from last 6 month but it come know when they charge 70. Airtel need to stop cheating its customers in the name o[censored]nwanted services.
I know first time they activated service without intimation o[censored]sers, and i[censored]ser stop the service then ok otherwise they start charging weekly and monthly. When user call there customer care then they says the service is activated by use.
I know that bcz that happened with me third time.
I want the airtel to reimburse the money which was charged so far.

Hi team,
I am vinesh ravi kumar a customer of airtel since a long time, my sim card was blocked on 18th may 2018 (All service blocked, calls, internet etc). When i reached to airtel gallery next day to get it fixed that time your one of agent told me that there is a difference in my surname it was not kumar it was jha, so i must have to change my number or i should covert it to post paid. I have provided my all documents at the time of purchase of this sim since long back and in my all document every details are same (Pan card, aadhar card, ration card etc) so whose fault is this, did i entered my details wrong to your system or your agents are irresponsible to do their work kindly. For your this ignorance i am suffering a lot from 18-05-18 onwards my number is not working i am unable to call anyone nor anyone can contact me. And at last i have to convert it to post paid plan and your agent said that they will send someone for verification at my residence on saturday evening or by sunday morning and card will be started within 48 hours, today its monday till now no one came to verify my address. I work for media i have no time to run behind this.
When i was in your airtel gallery i have seen a lot of customers suffering from same situation, if i had lot of time that day then i must have taken an video of all the cutomers suffering from this and send it to you and social media so every one must know about your service.

Regards,
Vinesh

Exact information that i received on my mobile from airtel company with this address, ai-airsep, stating:
Icon service has been activated @ rs 35.0 for 7day (S). Txn id s[protected], 18may18 04:46. Service will be renewed after validity expiry. To use, click http://111.118.179.35/at.icat.Ip (Data chages apply). To deactivate, call or sms stop to 155223. More services? Call 56789

I didn't subscribe to such nonsense!

Isn't this airtel loot?

An airtel customer of over a decade!

Mobistore service has been activated @ rs40.0 for 4day (S). Txn id s[protected], 21may18 07:03. Service will be renewed after validity expiry. To use, click http://mobistore.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

This is activated in my mobile number [protected] even without any subscription, i request the team to overlook and refund the amount.

This kind of services had been deducted from my number earlier but got none resolved.

Thanks
Saradhi

I have been using airtel since quite some time and was pretty happy with the speed and call quality that was provided. But since i bought my new 4g phone which is 2weeks ago i am facing high noise in the call. The person on other side is is able to listen to my voice but i barely can figure out what they are saying. The voice comes intermittently and call cuts of all of a sudden without my intervention. If i use whatsapp call then the problem persists and it reconnects again and again. I simply is 4g airtel sim and this network quality issue is greatly affecting my everyday life.

Airtel is charging rs.30 per week as 'videopind' charges. I have not opted any such service and that too only a basic mobile is being used. Everything month rs.120 is charged fraudulently every month. Airtel need to stop cheating its customers in the name o[censored]nwanted services and that too which is not opted by us. I want the airtel to reimburse the money which was charged so far.

Dear team,

Hi i am sachin rathore, recently i have did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date-20/05/2018

Wrong mobile number-[protected]

Correct mobile number-[protected]

Amount-149rs

Transaction id[protected]

Plz recharge in correct no.
And help me fast.

I was out of my residential state for a brief period yesterday and my very old airtel postpaid connection stopped working since then. It was very annoying to myself and family due to the outage which is still continuing.

This is not the first case in my family, we have been victim to this kind of issue just recently with my father's connection too.

Hope somebody concerned will check it out immediately and get back to me.

Worst network no proper customer service response and 4g internet connection is too slow. Wht the hell they say 4g the speed is below 0.50mbps. When i called customer care the team did not do anything they said it is that only the network is low only it will get proper they said and i am complaining but they don't care. They r telling same thing but the issue is not solved

I have recharged my mobile number [[protected]] through net banking for rs. 80 on 19th may 2018 and received nothing on sms. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
Bank narration: [protected]/citrusairtel

Dear sir/ma'am
My sim [protected] was allowted to my brother in law's name. Before some time sim port in airtel company. 19/05/2018 till now my sim is not working and network is also not present. My salary account number my whatsapp num my mail id is operating from this num.
I think my [protected] is operating from another person if any type of missuses from my account your company is responsible for that.
So please mere number ko band kar dijiye.

Without information SUPER STORE service activate in my Airtel mobile ...and deducted 50 rupee services charged.. In my main Airtel account ..pls return 50 rupee services charg...

Airtel service MSG mention below

Thanks for choosing SUPER STORE on your Airtel Mobile.You have been charged Rs50.0 for 15days.A/c balance: Rs34.33 at 12:21.To deactivate, Call or SMS STOP to 155223

They have deducted my rs 30 from my account with out my knowledge through some automatic sms activation through some apps may be airtel tv on 20/5/18 at 4:30pm. Kindly refund me this amount & please make sure they dont do this with other customers. We are trusting a network & they are cheating on you is very sad. When i called customer care twice they were not ready to file any complaint & says this happens & says just a sorry. That means its a normal procedure to cut its custmers money.

Dear service team,

Hi, this is miss papuli adhikary from assam having airtel prepaid connection no. [protected]. I lost my mobile today morning, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,

Dear team,
I purchased the airtel plan of rs. 499.00 (Monthly), this plan provides mobile protection for 1 year (Airtel secure). On 5th of may my phone slipped from my hand and upper glass of my phone broked after that i am trying to claim my protection plan with airtel secure within 24 hour of accident but this is not done due to some technical issue. I called help desk no 198 but support person told me it will be resolved with in 24 hours but it wont resolved. I called again and again but no help provided by airtel. Today i complaint again on.198 they asked me to mail on '[protected]@oneassist.com' for resolving the problem and upload photos on 'www.airtel.in'' but i face same problem again wont be able to upload due to technical error.

My registered e-mail id : anshul. [protected]@gmail.com

My registered mobile no : [protected]

Incident date : 05/05/2017

Kindly resolve it.

Thanks & regards
Anshul jain
M : +91-[protected]

बदमाश और बेसरम एयरटेल कंपनी के द्वारा मेरे मोबाइल का मेन बैलेंस बिना वजह के हमेसा काट लिया जाता है और तो और इस चोर कंपनी के कस्टमर केयर नंबर पर भी जल्दी बात नही होता है। वैसे तो आज कल सभी के पास जिओ का ही सिम है सो इन फालतू कंपनियों को पैसा कमाने का कोई रास्ता नही मिल रहा है इसीलिए ये ऐसी हरकत कर रहे है।बहुत से ऐसे गरीब भारतीय है जो कुछ नही कर सकते बस इसी का ये फायदा उठा रहे है और हमारे देश को लूट रहे है।

On 15.5.2018, at 1420 hrs, i went to airtel customer care centre ar narayan plaza, bilaspur, c. G. For porting my idea postpaid no.[protected] to airtel prepaid mobile no. There was no staff on their seats except one cashier who said the staff went out due to a power cut some time back. Though the power supply had been restored, i along with 6-7 other customers had to wait for about half an hour for the staff to come to their seats.
After arriving and listening to my request the staff whose name i could not get despite asking, a lean thin tall girl, flatly refused saying i can only port from postpaid to postpaid, and after 3 months, it will be changed to postpaid. When i threatened to talk to her higher officials or even complain in trai, she agreed with difficulty and asked rs 398/ from me saying it is for prepaid plan whose details she told me. She didn't give any receipt and gave me new sim only.
Today on 20.5.2018, my airtel prepaid number has been activated but balance amount is zero and rs 398/ which were charged at the time of issuing the airtel prepaid sim have not been credited to my acct.
Kindly enquire and do the needful.

Dr (Maj) t. A. Singh
[protected]

I have two airtel numbers — one postpaid and another prepaid. From today (20th april, 2018) none of the numbers has any connectivity! I am stationed at iit kanpur, up. I can't contact any of my relatives. There is connectivity problem in atleast one of the numbers often. But today, none of the numbers are working. Please let me know what should i do next.