Airtel Complaints & Reviews

Their was recharge option of 199 rs to activate a plan and mistakenly i recharged it for 198 and another plan got activated
I called the customer care and asked them to refund it they denied
Also when i asked them to activate it by deducting 1 rs from my main balance they said no
The manager also said their is no option
The 198 recharge is no way benifiel to me

Hi,

I had raised the complaint for DTH Error Code: B001 nearly 10 days back and trying to call in customer care daily. I am always getting answer back from them that will resolve by today but issue is still pending. This is really a loss of my money for me as well as mental harassment to not watch any program.

Now I think I don't have any option other than to switch other operator.

Its really very big disappointment as a customer for me from Airtel like prestigious company.

30gb data dodged from getting added to my data balance. I made 3 customer calls after registering on 51111 and following up for 5 days!! They keep saying wait for 48 hours! Without adding 30gb data. It's not respectable to make a customer follow up and keep begging for something you promised to offer. Most disheartening experience! Sr84908257. Mobile:[protected]

Hi,

This is mampi from qapitol qa services pvt. Ltd. We had submitted all documents and given installation cheque in last week but still there is no response from installation guys even from sales guy who came here in our office and taken all the documents and cheque.

Kindly look into and let us know when we can expect installation and proper response from airtel though it was promised and installation will be done within 4 days but sorry to say the airtel service is not at all good. None of them are responding to my calls.

You should provide better service and customer satisfaction.

Regards,
Mampi das

Dear team

My landline and internet connection is not working for the past two days. Therefore please come and solve thenprobblme immediately.

Pleasenote down my number for your ready reference and my nmber is
My number is
[protected]
Please try to solve on urgent basis
Ashok kumar
Chennai

Please contact the following number for further guidance
[protected]

I have taken airtel dth connection for my home at tirupati. The airtel digital tv id is [protected]. I have been using the service with pre-paid service payment. I have never asked for imusic 1m channel as top up channel to my airtel dth, however, it is added and money at the rate of rs 51 is being collected. I have lodged complaint to airtel dth and also to the customer care, however, there is no response.

Hi team,

My name is amiya trisha shukla and made a request for the recharge of rs 500 on 25 april 2018 for the following number: [protected] using amazon

Actually i should have made this request of recharge for this mobile number: [protected] (Anil kumar tripathi)

Amazon asked me to contact airtel but airtel is not helping. Mailed, called so many times. Even mailed to zonal officer.

Attached is the receipt

Please help

I have raised a request for plan change on 21st april. Order id: 61511738 under which i wanted to opt for plan of 799/- monthly rental. For the same i also requested technical help on changing the modem to an upgraded one.
Today when i called customer care to follow up on request, i got to know nothing has been done on the request. Moreover ravi sahu the customer care person told me that i cannot have any plan below my existing plan. I strongly suggest action against such people at customer care who are passing incorrect information to the users.

Lifestyle service activated automatically and renewed automatically.
Applied for emergency loan and not received any balance, after recharge done loan with intrest is cutoff by the company.
Different customer care executive gives diffrent information for the service activated automatically.
For query or service complain or calling noddle officers cut off the balance.
Very rude behaviour of the executive officers, they unsolve the problems and say if you have another query you can call on 121. On requesting to transfer call to their officer they declined. One of the worst company.

The recharge done through any digital medium is throwing an error. Even the store people are not aware of why the transaction is being failed. There is even a lot of problem with the network. All of sudden you don't know about why there is no network on your phone and the customer care people reply by saying that there is a 5G line work which is going on please switch on to 3G and work on it. What is the reason advertising that India's best 4G network and speed when even there is no proper network

Dear Team,

I am an esteemed customer using Airtel service from years together..
I have recharged my both the Airtel numbers for US international calling packs of RS 3998/- for 30 days..
Whereas I am unable to do any outgoing calls since yesterday..

As I need to call my family members urgently at India
Kindly do the needful as early as possible

In line with many other who have complained here, airtel has activated some service called whatsmob and deducted rs150 without my consent.
How can a company like airtel do daylight robbery of customers.
Would one look on if someone snatches 150 from you? Moreover the subscription is recurring. This arrogance from airtel needs to be challenged legally

Cc:

hello this is salman i m your custumer from so long as i ported my vodafone to airtel just because your service and plan then why today you guys sant me this wrong massage it was like i recieved this massage which givven below on dated 26/4/2018 so i rechagered at rupees 149 so why i m not gatting such as service on my number as i talked ur call canter guys rza and one more was not remember his name and ur senoir supervisior( VIPIN ...)
kindly please make tha things batter and i have some more option to move in jio aur back to vodafone .. dear team it was only for your service which is gatting down day by day

do my money back aur give me the plan for what i rechagered ...
.. 149 rupees is not big deal if i lost but you will lost your valueable custumer . .. .. ..
please reply me as soo as possible.. .. .. ..

please find the attachment .

( 58GB Data Offer Aapke liye!
Rs149=Unlimited Local, STD, Roaming call saath hi 100 SMS/din aur 1GB/din+30GB data atirikt, 28 din.
Shartein laagu. Dial 505 )

i think custumer is not valuable for u if custumer not satisfied they will not have uour service .. dear you all i am continue trying to cantact and mailing you guys bus no reply nothing .. do my money back ..

[protected]
salman ...
you all are ### .. .. ..

This is with reference to the auto activation of videopindw by airtel against my mobile number without my consent from 19th nov’17. This is completely unacceptable from a company like airtel which is totally unfair. Request you credit my mobile account on the amount deducted till date towards activation videopindw service

Regards,
P. G. Suresh kumar

My airtel number is "[protected]"
Iam used ur(airtel) network many more years.iam not getting problems previously days.but Iam faced problems from 5 days ago.iam already completed to ur authorized customer care but there don't response my problem.don't connected ur costumer care support .so I complaint u it's not a complaint it's my request.iam waiting your message.if you don't solved my problem i immediately porting my number other network, and Iam advised to my friends choose a good networking, porting select other network.last but not least"' worst customer care support not connected early"

Dear airtel am the guy who paying u money for my benifits, am not begged u and get talktime data pack r anything

for last 1 yr am used JIO peacefully just tried to make differ in data purpose i tried to EC on Airtel again .U KNOW WAT THAT THE BIGGEST MISTAKE I HAVE DONE i get signal problem data highly consumed compare with with JIO if call to customer care i get a rude talk from ur service member Y bucz i recharged in ur company ryt [censored]ttttt get a lame answer and rough talk *****&&&&&&&, I Think i[censored] guys doing like this i betttt best network service provider i telecom u will dragged down to bottom soon

[protected] fr this airtel number i'm getting many calls from caller tune purposes and dialer tones calls.. When i'm in wrk station it's really disturbing.. Me alot. Even when i'm in important calls this type o[censored]nnecessary calls always coming as second call. Pls avoid such calls it's really irritated.. Often calls of this type is unnecessary for me so pls take action regarding this. Thank you

Airtel always activating Value added services on my number without my knowledge..i am getting sms as some services activated on my number and some amount was charged for that..when i complained this to customer care they always replying that i am only activating services...i asked for refund of the amount deducted but they said they couldn't do that...so i decided to port my number to some other network..if we have main balance in airtel number they always deducting it by activating VAS without our knowledge..its also a kind of theft only

My airtel number ([protected]) has been deactivated inspite of the recharge I made on 10 April 2018.(Refer photo). I tried to call the number on 26th April but get this message " number does not exist.
Last sms I received was on 25 april. (Refer attached photos). Within one day my service was deactivated without notice.

Currently I am abroad and kept enough balance such that I atleast receive sms for my banking transaction.

I have a flight and my number is linked to many places like bank, whatsapp, etc.

My friend enquired about this at nearest airtel office even those guys are unable to figure out the cause for this.

I request to please activate my sim. In case of any recharge required. Please let me know

Thanks
Sandesh

I called airtel several times for adding up new connection to my existing connection of dth they said that they ll call back in a while. I called for about 6 7 time on 16 april because of it i have to bear a loss. We couldnt share the same connection with third floor people and have to more for the same. I called customer support again and again but no replies and my problem is not solved. This was not at all expected from airtel it is now better to switch to some other service provider. Poor customer support.