Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 835

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
venpatnaik
from Hyderabad, Telangana
Apr 28, 2018
Report
Copy

Address: Ranga Reddy, Andhra Pradesh, 500049

Hi,
I took airtel broadband connection about 2 weeks back. The sales person promised that, if i take 6 months advance rental plan, i should get the amazon prime subscription free for 1 year. Now its been more that 2 weeks, i still didn't get subscription. My repeated call to airtel customer calls went vain. I have requested to register my complaint which they did finally on 18th april with request no 95287592. Today its 27th april without any resolution. I tried to call the customer service, they made me wait on call for 15 min then they disconnected. Not sure if the true customer service they providing. Feels really sad. What should i do?
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kd khola
    from Pundri, Haryana
    Apr 28, 2018
    Report
    Copy

    Address: 123411

    An amount of rs 90/-deducted from my prepaid account under title KIDS ZANIA 90 value added services on my number. I have neighter requested for this service nor they sought my permission to deduct this amount .how can a service activated without my permision or knowledge.deduction date 28.4.2018.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Charvi Lodaya
      from Raia, Goa
      Apr 28, 2018
      Report
      Copy

      not deactivating my airtel number...

      Address: Mumbai City, Maharashtra, 490607

      I had and airtel data card number last year in 2017... After using it for 5 months... I requested them to deactivate this number.. But still this people didn't do it... N kept on sending me bills... Later again... After 2months airtel person calls me to pay bills... I again requested to deactivate this number... So they told me to pay the bill we will deactivate immediately but it will take 24hrs n u will receive a mail regarding that...br...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      F
      Franklin D'Souza
      Apr 28, 2018
      Report
      Copy

      Mobile is disconnected without notice and i'm in abroad and was using roaming i wanted that number at any cost because my bank details are connected to it hope i get the number back and recently it was recharged and called too
      I'm really worried about the disconnection of my number
      Hope you get my problem and solve it at the earliest as i have my work pending
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mugdha Pilankar
        from Sangli, Maharashtra
        Apr 28, 2018
        Report
        Copy

        incomplete port in process

        While porting in from vodafone to airtel the process was initiated on 14 apr yet the sim is inactive saying tele verification is incomplete. Since there is no network the process cannot be completed. After visiting airtel gallery for 3 times in-person and called customer care several times they haven't taken any action to resolve the problem. Everytime the request is done they give a time of 24 hrs still the issue is not resolved. There is...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Subhash Powale
        from Mumbai, Maharashtra
        Apr 28, 2018
        Report
        Copy

        Address: Mumbai City, Maharashtra, 400028
        Website: airtel

        Received a call from [protected] at 12.48pm, may be a marketing call from airtel.
        I said i am not interested in any sim changeover with any offer & please don't call me & disturb me in future. He started arguing & abusing in marathi.
        Also there was other person accompanying the caller, started abusing & threatening.
        I said i will complain this matter, there upon he started threatening & also tells that "whatever you want to do, do it"
        These people should be taken to police custody.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amita Mundra
          from Noida, Uttar Pradesh
          Apr 28, 2018
          Report
          Copy

          recharge fail, balance deducted . mostly people not able to connect to my number

          I Have 3 issues:
          1) Recharged my no:[protected] . recharge failed and balance deducted.(Rs, 399).
          In the past also similar problem occured a lot of time while onilne recharging.i have to go to the airtel store to get recharge. But none could solve my basic issue.
          2)Most of the time when people call me. it says wrong number or not able to connect.
          3) Your customer care says its a vodafone number.
          When i tell...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          V
          vishy_Singh
          from Bihar Sharif, Bihar
          Apr 28, 2018
          Report
          Copy

          Address: 800010

          This complaint is regarding not resolving the query and issue and disconnecting the call, talking rudely.
          I have called for a query on 28th april 2018 around 11:50 am for the first time without solving my query the call was disconnected intentionally, when i called second time and asked the second person to raise a complaint and ask the complaint number again my call was disconnected. Telling that complaint cant be raised, when i asked to let me talk to the senior person since they are not resolving my query and they are not ready to launch the compliant my call was disconnected intentionally again. Third time again i called they did not resolved my query. I request you to help me registering complaint against them and please provider me complaint number. Please do not put anybody on the call at least they should have decency to talk to the customer and listen them with patience. Hope airtel will help me here.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            TESWIN DSOUZA
            from Mumbai, Maharashtra
            Apr 28, 2018
            Report
            Copy

            Address: Mumbai City, Maharashtra, 401107

            This is seriously an unfortunate situation where a company like airtel spends crores of money in publishing and advertising to get customer from other telecom sadly i have been a victim, i was useing vodafone for appx 10yrs where in their services and network became worst untill i decided to move to airtel just fewdays back and i consider it has my biggest mistake airtel is far more worst than vodafone in terms for network issues inspite their system says i have many signal tower around me it does not help me considering im useing a lastest smartphone samsung s9 i have been faceing netowrk issues, call drops, low network signals from the time i have ported i have attached screenshot of my area below. I hope some thng can be done on this
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Palaniappanm
              from Sivagiri, Tamil Nadu
              Apr 28, 2018
              Report
              Copy

              Address: Ovuh

              Airtel has activated super store in my number in November. They have been deducting 99 Rs every month. Today I shouted at CUSTOMER CARE representative called Sankaran. He deactivated the service but he has given back only the last 99 Rs.

              He said "it's a third party service and they don't know what is super store!". What liars these Airtel are? They want us to believe Airtel balance is deducted for 3rd party service!!! He said "you only activated the service". After I told there is no such message in my sent items he gave flippant answer "may be it was activated in a 3rd party website". Are they thinking we are ### to believe this "story"?

              I want refund of all the 99 Rs that has been deducted so far. I will definitely file a case if it is not done - a simple google search shows Airtel has cheated lots and lots of people with this super store fraud. It could be lakhs of crores of customers' hard earned money. Airtel, give me back my money or face the consequences.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ranu prajapat
                from Surat, Gujarat
                Apr 28, 2018
                Report
                Copy

                Sir /madam,
                I had a post paid connection of airtel no [protected] last eight months I am not using the service. I approached airtel store at veraval to close the connection but they denied to close and said system problems every time. Mean time the SIM and mobile lost from me. I blocked the NO from customer care.if I did not use the services why I pay the only plan amount due to airtel system problem. Please waive the plan amount due on the no [protected] and close the connection.

                Regards

                Ranu prajapat
                [protected]
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  cguha87
                  from Chennai, Tamil Nadu
                  Apr 28, 2018
                  Report
                  Copy

                  Address: Chennai, Tamil Nadu, 600100

                  Mobile number: [protected]
                  An amount of rs. 99/- deducted from my prepaid account under title ir 99 value added services on my number. I have neither requested for this service nor they sought my permission to deduct this amount.
                  How can a service activated without my knowledge

                  Kindly requesting to solve the issue asap.

                  You can contact me @ my alternate number: [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Nov 06, 2019
                  Updated by cguha87
                  worst response model from airtel.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    divakiruba1995
                    from Chennai, Tamil Nadu
                    Apr 28, 2018
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu, 600081

                    I requested for new connection for my area. Ch 600081 15 days ago.
                    I paid the installation fee of rs. 500/-, i have provided the crf no below for further assistance, but the technical told me that my area is not feasible for new connection. My registered number is : [protected]. I want my refund. If my area is not feasible cant you tell me before accepting the money?
                    Crf no: 4513450
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Ssyejdyed kìzeggrKhizer
                      from Aurangabad, Maharashtra
                      Apr 28, 2018
                      Report
                      Copy

                      Address: Parbhani, Maharashtra, 431401

                      Icon service (I have no idea what it is) got activated a few minutes back on my cell and rs 76 deducted automatically. I donot need this service.

                      Kindly deactivate this and credit back my money.

                      Message which i got says "thanks for choosing icon on your airtel mobile. You have been charged rs76.0 for 30days. A/c balance: rs8.79 at 18:37. To deactivate, call or sms stop to 155223"

                      Hoping for a quick response...
                      Airtel customer support has been notified about the posted complaint.
                      Apr 28, 2018
                      Updated by Ssyejdyed kìzeggrKhizer
                      my bnumber is [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        from Kanpur, Uttar Pradesh
                        Apr 28, 2018
                        Report
                        Copy

                        Address: Kanpur, Uttar Pradesh, 208025

                        Sir.
                        I am top up recharges dt18/04/2018 and inquries after two day. Inform me after 10day recharges top up. But do not top-up in my account and charge me.30pasa per call against 1.17 pasa per call. Under online payment information -
                        —
                        On-line prepaid payment receipt

                        Thank you. Please quote this transaction reference number for any queries in future related to this transaction.
                        Transaction details

                        Mobile number[protected]
                        E-mail [protected]@hotmail.com
                        Transaction bydebit card
                        Transaction reference number[protected]
                        Date18-apr-2018
                        Amount paid (Rs.) 21

                        Best regards,
                        Team airtel
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          ayushiengg
                          from Ghaziabad, Uttar Pradesh
                          Apr 28, 2018
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra

                          Hello sir/mam,
                          On April 17, 2018 I had complaint regarding fraud transaction from my sbi account. Transaction was done using some Airtelmoney code. Complaint id is 1929011. I had also attached the my account details and transaction details in image format with my complaint. Please provide me any information regarding the complaint on my mail id [protected]@gmail.com .
                          Please refund my transacted money into my account . I am again attaching the details here.
                          Thanks
                          Ayushi Sharma
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jatin Snehal
                            from Aurangabad, Maharashtra
                            Apr 28, 2018
                            Report
                            Copy

                            I had lost my old sim card, after which new was issued. But while feeding data initially my name was typed wrongly. Now when I issued new sim card, my adhar biometrics are matching but name is not and hence it is not getting activated.i have visited Airtel office several times but nothing has been done. Very poor response. Whenever I visit I am told that it is software issue . if everything is computerised and human intervention is not possible then why customer care centres have been opened
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              janababai
                              Apr 28, 2018
                              Report
                              Copy

                              Address: 700096

                              My phone has been stolen in the train when I was travelling today(28.04.2018) in Darjeeling Mail at Sealdah Station at 6:30 AM. My No. is : [protected]. I am a student and lots of information were in the phone and sim.
                              Please BLOCK my number immediately till I have requested further. Also confirm me it is blocked or not in my mail.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                ricbabe avenger
                                from Agra, Uttar Pradesh
                                Apr 28, 2018
                                Report
                                Copy

                                Address: West Singhbhum, Jharkhand, 833201

                                Airtel is the worst of worst network luring us to by there fraud product on the name of india's fastest network. i request every indian to never buy this company useless product. the network coverage is ### the internet speed is worst the service is fraud. useless company must get ban in india particular in jharkhand. because if you go out of town airtel shows its true colour that how stupid dump useless garbage service it is. it lures us to by there product with false commitments and provide useless network to us. the internet speed sucks the network coverage ### useless. I request every indian to never buy this telecom useless service by lured by there useless false commitments. i am the customer of airtel since 9 years and in these 9 years i have seen airtel has become useless garbage of ### dustbin and soon i am kicking out airtel from my life forever and suggesting everyone to kick it off if you want best speed good network coverage area without interruption and inconvenient. choose telecom services wisely test it then accept it. never lured by fraud companies false commitments who says that there ### service is india's fastest network.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sunithapartho
                                  from Kolkata, West Bengal
                                  Apr 28, 2018
                                  Report
                                  Copy

                                  Address: 700095

                                  How can vemes be activated on my phone without permission??
                                  I fail to understand how my money can be deducted from my balance without my approval.
                                  I have not answered any customer service call nor have i called or requested for this service.
                                  What the hell is vemes? Why has my money be deducted for this? Now i don't have any balance for my hello tune? This is ridiculous!!
                                  I want a refund of the deducted amount immediately. Please arrange that.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit