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Updated: Apr 22, 2026
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N
narv
from Bengaluru, Karnataka
Apr 24, 2018
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Address: 560067
Website: airtel

Dear team today i visited kadugodi airtel store for updating my aadhar card to my mobile number ([protected]) .actually this number is belongs to my brother (samir kumar parida) he is out of state .last year this sim deactived so i visit to same store and spoke to representer he given me new sim card and took old one aslo i submitted my document like aadhara card, driving licence but its not updated and the sim is with my brothers name
that way today i went there but representer told me its unable to updater your aadhar card this mobile number .
so please help me and resolve the issue
Airtel customer support has been notified about the posted complaint.
Apr 24, 2018
Updated by narv
today i visited airtel store near kadugodi for updating my aadhara card actually my mobile number is belongs to my brother name (samir kumar parida) he is out of state, one year before this number also deactived for some reason so that time i visited same store and spoke to representer about this matter and he told me (you took new sim card and submit old one) i did same one sim i submit there and took new one also submitt my documets like aadhar card & driving licence hard copy to representer within two day that sim is activated but name is not change .so again today i visited to store for aadhar card updation as per government ruels but represent told me he unable to help me about this matter.
please look in to this issue and resolve it as soon as possible...

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    A
    aditya1976
    from Raipur, Chhattisgarh
    Apr 24, 2018
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    Address: Kolkata, West Bengal, 700129

    Well I m a resident of Kolkata, West Bengal, I ported into Airtel just because Tata DoCoMo does not have 3G or 4G services almost 2-3 years back. I had been using Airtel since 2016 & eventually had been complaining since last 14 months about the rediculous coverage Airtel has at different places of Kolkata.

    So far the Fastest Network as the Global leader Okhla has certified it's nothing but rubbish I presume or rather Airtel must have paid something to Okhla for this certification. Since the Data rollover started in Airtel my Data balance last month was 293 GB on just a single number. Calls usually drops on Airtel so you can never be sure of a smooth communication. So far Network signal is concerned across Kolkata wherever you go you can only see 1 Bar at the Network signal. Only few places of Kolkata Airtel does have wonderful Services. What more to say just this month I ported out of Airtel & currently using Vodafone & I find much better coverage at least in Kolkata. Anyways I would seriously recommend Airtel absolutely is not a Network for Kolkata.
    Airtel customer support has been notified about the posted complaint.
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      Pankaj2714
      from Mumbai, Maharashtra
      Apr 24, 2018
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      Address: 110096

      I have been experiencing worst network experience with airtel for more than 2 months. Started from on call complaints i moved to e-mail complaints. After dropping my first complaint over e-mail a new problem started which was getting 2-3 calls every day from their executives. Tooo much irritating. Now i scare of dropping any more mails to them the first reason why i scare is they can't resolve my concern and the second is they will irritate me with so many calls. I have requested them to at least visit the location. Airtel should not advertise this much when they are not able to provide that much strong network experience to its customers.
      Airtel customer support has been notified about the posted complaint.
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        A
        Ayshwarya Goyal
        from Hyderabad, Telangana
        Apr 24, 2018
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        I bought airtel number [protected] data sim last year but now for the last 3 to 4 months i am not using this.
        But everytime a bill of about 1500 is generated and customer care people are calling and forcing me to pay the bill even when i have not used it.

        In the month of January also i was forced to pay around 800 rupees saying that after this we will deactivate your sim and no more bills will be made.But nothing of that sort happened and again now a bill of 1500 rupees is made.

        I will not pay any amount now further.

        Stop your customer care from calling and troubling me.
        You cab deactivate this sim.
        Airtel customer support has been notified about the posted complaint.
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          Bhoopendraharsha
          from Vidisha, Madhya Pradesh
          Apr 24, 2018
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          Sir, I forget my mpin and also registered name which was filled by someone else, I am ready to submit necessary details if asked like aadhar card, email id .also i have done kyc from same number .as i have money left in my account, i was unable to use it .so, plz help me to resolve this issue .hope for the best
          Airtel customer support has been notified about the posted complaint.
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            K
            Krushna Chandra Patnaik
            from Burla, Odisha
            Apr 24, 2018
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            Address: Mumbai City, Maharashtra

            Sir,
            On[protected] at about 9 pm i was trying to re charge my dth air tel connection for rs 2994/. Through hdfc credit card. I find this air tel payment bill desk. After registering my mail and mob. No. Prompted with credit card details and i entered. Asked one time password that too given. So my credit card debited the amount and send me the message"rs 2994.00 was spent on it hdfc bank credit card ending 3946 on[protected]:21:54:30at airtel pymt - billdesk. Till now there is no confirmation by air tel bill desk nor from airtel dth service. Pl. Help me to get back my payment.
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              S
              Sagnik Chattopadhyay
              from Rangapara, Assam
              Apr 24, 2018
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              Address: Kolkata, West Bengal, 700136

              I have paid the broadband advance 3 month installation pack but till today the connection has not been installed. My receipt number is 3316585 and txn id is[protected] of rs 2475 for advance 3 month rental of pack of rs 699. I have been an airtel loyalist but never expected this kind of a response. Please install the connection as soon as possible or refund my money asap.
              Airtel customer support has been notified about the posted complaint.
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                S
                soni_rohit
                from Sitarganj, Uttarakhand
                Apr 24, 2018
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                Hi airtel,
                the world's poor service nowadays,
                i am suffering from very poor network since last one month and so that i contact airtel customer care but there is also a issue that the IVR syatem is designed like a labyrinth, becoz i waited 10 -20 minuts for connecting my call to csa and also the problem is that when i press any number. of my choice after play the menu so that the IVR dosent proceed for the same and playing continues for further information...
                now i m going to switch my number from airtel to any other best operators, if possible please try to improve your services.
                Airtel customer support has been notified about the posted complaint.
                Apr 24, 2018
                Updated by soni_rohit
                hi airtel,
                the world's poor service nowadays,
                i am suffering from very poor network since last one month and so that i contact airtel customer care but there is also a issue that the IVR syatem is designed like a labyrinth, becoz i waited 10 -20 minuts for connecting my call to csa and also the problem is that when i press any number. of my choice after play the menu so that the IVR dosent proceed for the same and playing continues for further information...
                now i m going to switch my number from airtel to any other best operator. if possible please try to improve your services.
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                  P
                  Pritha Aggarwal
                  from Agra, Uttar Pradesh
                  Apr 24, 2018
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                  Address: Dehradun, Uttarakhand, 248001

                  I opted for airtel with the hope that they will provide the fastest internet as advertised by them but really disappointed it is too slow. Plzz look into the problem else i have to port it to some other network which could provide better speed... If i would have known that the internet condition is too bad i would have opted have some other network not airtel... Too bad.
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    Maheshhallur
                    from Bangalore, Karnataka
                    Apr 24, 2018
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                    Resolved

                    regarding idle maintenance fee deduction from airtel dth

                    Address: Bangalore, Karnataka, 560036
                    Website: www.airtel.in

                    Myself Mahesh i have bought a airtel dth prepaid connection id [protected]-001. On subsequent recharges they have charged rs.15 calling it as idle maintenance fee. They claim this charge is idle maintenance fee for customer charge after due date. Though i have paid for the set up box, installation and dish, i am not sure what kind of idle maintenance they are doing on my set up box. These charges are not explained to me before selling me...
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                    R
                    rakesh kumar swain
                    from Chandigarh, Chandigarh
                    Apr 24, 2018
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                    Hi
                    I am using airtel prepaid number [protected]. Since last 1 week, airtel deducting rs.75 for smartskids package, again rs75 for schoolzone... For somany other packages... Which i was not activated.
                    Airtel activating automatically and deducting rs75 multiple times. Whenever my balance is over rs75.. They are deducting. Contacting customer care now a days very difficult.. They have some many options so that you cannot reach them to talk. Since last 1 week i have lost more than rs.400 rupees with this automatic activation. Even after deactiving any service, they are again deducting rs.75 with some other name.

                    Kindly help to revert the amount.
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      vijayalakshmi82
                      from Chennai, Tamil Nadu
                      Apr 24, 2018
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                      Address: Chennai, Tamil Nadu, 600099

                      Dear sir,

                      My prepaid airtel no is [protected].

                      My no is disconnected by last week. I am not getting any incoming and outgoing calls. I am not getting tower also. Kindly resolve the issue. Last week also i send complaint. But you are not resolve the issue.

                      I am in tamilnadu. Please rectify the issue. I am not getting any phone calls in my number.
                      Airtel customer support has been notified about the posted complaint.
                      Pl. send me the postpaid payment receipt for the month of February 2018 to my e-mail.
                      Sir,
                      my name pasupathi from trichy, iam in nathamadipatty, trichy, tour not receive in my area please fix the problem.
                      Neither connection provided nor money got refunded. I am also victim of same scame. Paid money to http://www.airtel.in/payonline/ with transaction id[protected] and CAF number 80118060. Mobile [protected]. No proper answer by them and neither money returned.
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                        S
                        Sanjiv kumar upadhyay
                        Apr 24, 2018
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                        Address: Siwan, Bihar, 841245
                        Website: [email protected]

                        Dear sir,

                        This is to inform you that i have one airtel sim bearing the number - [protected], which i have lost & when i went to airtel store in bareilly they told me that they will not issue me fresh sim with the same number as my aadhar is not linked with my number, ratther i can get the same number in postpaid segment.

                        Sir, as we all know that linking of aadhar with mobile number is not mandatory as per honourable supreme court of india then how the company can harrass me by not issuing me the same number in prepaid segment & force me to convert my sim into prepaid cim [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Apr 24, 2018
                        Updated by Sanjiv kumar upadhyay
                        Why are not reply to my email
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                          S
                          shfaraz
                          from Moradabad, Uttar Pradesh
                          Apr 24, 2018
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                          Address: Bareilly, Uttar Pradesh, 243001

                          Dear Sir,

                          This is to inform you that I have one airtel sim bearing the number - [protected], which i have lost & when I went to Airtel store in bareilly they told me that they will not issue me fresh sim with the same number as my aadhar is not linked with my number, ratther i can get the same number in postpaid segment.

                          Sir, as we all know that linking of aadhar with mobile number is not mandatory as per honourable Supreme Court of India then how the company can harrass me by not issuing me the same number in prepaid segment & force me to convert my sim into postpaid.

                          I request your goodself to kindly intervene in the matter and redress my grievance at the earliest so that I need not go to T.R.A.I. for redressal of my grievance.

                          For any clarification do feel free to contact the undersigned.

                          Thanking you in anticipation.

                          With Best Regards,

                          Mohd Haseeb
                          [protected]@rediffmail.com
                          Cell: [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Apr 17, 2018
                          om bhuse's response
                          Call me [protected] my alternet no
                          I have complaint two times at customer care. my 4g network is not working properly at tikona park, hansi, hisar, haryana 125033. please solve my issue early to early. i am suffering this problem from last 15 days.
                          thnk you
                          In Banaswadi Airtel express is charging for sim amount 25rs, my SIM card is new but some error is coming SIM card not installed.
                          P.o..kanhan dist.nagpur maharastra 5-6 dino se kuch bhi network nh mil pa rha h.sab kuch kr ke dekh liya but prblm solev nh ho rhi customers care ko bhi call nh ja rha h jald se jald action leve
                          Please sir Airtel money wellet amount not sir my number [protected] please send me
                          Please fix my outgoing call problem...
                          As soon i call someone call ends.
                          Data is ok it is fast, incoming call is ok, but problem is only for outgoing call..
                          I recharge of Rs 400 but call ended as soon as i call someone .
                          Please i request you to fix my problem as soon as possible
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                            G
                            GunjeetSingh
                            from Gurgaon, Haryana
                            Apr 24, 2018
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                            Address: 110043

                            It's about more than a year i complaint about network coverage, but yet the problem is not been resolved, don't know why. On advertisements you are telling that leh and other rural ares your network is super duper fast, but in delhi the metro city your network fails to reach customer end..
                            I am connected with airtel more then 10years but this is the way you are treating with your prime customers..
                            Airtel customer support has been notified about the posted complaint.
                            Apr 16, 2018
                            Velumani K's response
                            I am have cash receipt Rs.3000/- paid swapn r.k.nagar newdelhiand send the air teltelecom towers ltd (has no telephone numbers, cin or tin number, asked for your air personnel denied my request.

                            Air tel tower erection is made possible without land owners agreement, not to visit site your personal again asked for cash Rs.23, 500/- for noc tax for personal
                            name has not idproof. why payment shall be made company name paid to me is
                            not accepted . I have doubt all the doucument slime gprs certifcate, cash receipt, noc tax document are found in same address. pls clear my doubts
                            as soon as possible
                            Kind Attention: Sri.sunil bharat mittal

                            Dear Sirs,

                            I have attached airtel tower sanction letter calls from M/s.Idea
                            Communication and asked for payment .Please find the same has
                            been fraud by some peoples from bharati airtel .

                            Please help me the attached document are correct or fake (fraud)

                            i have faxed[protected] on 14.04.18
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                              A
                              Abhishek543
                              from Visakhapatnam, Andhra Pradesh
                              Apr 24, 2018
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                              Address: 500013
                              Website: Airtel.in

                              How can you do this to your users, activating a service and you think you can get away with that and to add to that no direct way to contact the customer care. I want my money back, deactivate the whatsmob service immediately and i don’t want any unauthorised service to be activated by itself, if you want me to keep using your network. Txn id [n[protected]] 24apr18 02:50 (I was sleeping then).
                              Airtel customer support has been notified about the posted complaint.
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                                Chinmay Bhat Sannagadde
                                from Hyderabad, Telangana
                                Apr 24, 2018
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                                Address: 560100

                                Am facing network related issue. Reference number is 84825570. My contact number is [protected].

                                For that am going explain to costumer care executive on dated 21/04/2018. My expectation are as per the below.

                                1. 21/04/2018 as per the dated i am trying to call costumer care. But the call got force fully disconnected.

                                Why its happen.in case of feature to whom i need to contact. Because i am unable to contact.

                                2. And the same day 3rd time i contacted floor supervisor. As he promised i will arrange from manger. But i did not get any call.

                                Why?

                                3. For the same network issue your network people is asking some more day to resolve. Am losing my business. Am getting loss more the one lack per day.

                                Who will fill my loss? Because while taking your services your people promised as we will provide good services ¿. Did you mean by its a good service.

                                4. Yesterday your floor supervisor promised me as we will investigate why the call got disconnected. We will let you as investigation report through mail.

                                Why am not got any mail for the same.


                                5. Today i called executive and told, he is informing me as the network related is got resolve for that it will take time.

                                So need port code to use other network. But as he informed porting request not available up to 3 months.
                                Airtel customer support has been notified about the posted complaint.
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                                  Prabhu Prasad Lenka
                                  from Chirala, Andhra Pradesh
                                  Apr 24, 2018
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                                  Address: Visakhapatnam, Andhra Pradesh, 530026

                                  I am not able to send or receive sms from my airtel sim card since last two weeks. I was using micromax d200. My mobile number is [protected]. Please slove this problem as soon as possible, 04 days back i contacted customer care they promised me within 48 hrs it will be activated soon, but till now they has not responded.

                                  Regards

                                  Prabhu prasad lenka
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    R Goel
                                    from Nagpur, Maharashtra
                                    Apr 24, 2018
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                                    Address: New Delhi, Delhi, 110089

                                    Dear sir

                                    This is ref. To my no. [protected] transfer from reliance network in january 2018 on plan rs 299/- per month and following information was given to me :
                                    1. Unnlimited local calls
                                    2. Unnlimited std calls
                                    3. No roaming charges
                                    4.20 gb internet

                                    It was confirmed that it is a good plan in comparison to plan what i am using in reliance network.

                                    In the believe of their words for such renowned company (Airtel) i put my consent and depositing my dues from january 2018 onward but recently i got a message for dues of 1800+ and now it is 2400+ approx.

                                    I am shocked and on quries, find out that plan does not cover any outgoing call from outstation, it is coverd in rs 400/-. Plan

                                    This is a cheating with me and my phone transfered by passing incomplete and wrong wrong information.

                                    You are requested to remove such wrong charges applied on me and continue my phone services.

                                    I shall be highly thankful to you.

                                    Regards
                                    Rajesh goel
                                    Airtel customer support has been notified about the posted complaint.
                                    Apr 24, 2018
                                    Updated by R Goel
                                    Required solution
                                    Apr 24, 2018
                                    Updated by R Goel
                                    Awaited
                                    My airtel payment bank account-[protected] yesterday i send mone to my account punjab national bank from airrtel payment bank. 800 rs but my money is debited but money not credited in my PNB ACCOUNT. .
                                    My Airtel acc- [protected]
                                    registerd no-[protected]
                                    transiction id[protected]
                                    amount-800rs
                                    plzz solve my prblm..
                                    Hello Airtel,

                                    You have the worst network I have ever experienced.. To be in tough competition u spend a lot on advertising but honestly speaking provide a better service and stop wasting our money on stupid ads..
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                                      Bhupesh Kumar Goud K T
                                      from Hyderabad, Telangana
                                      Apr 24, 2018
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                                      Hi,
                                      I use 2 connections of airtel since almost 7-8 years and airtel broadband connection since 2.5 years. I have added one of my number (Which is used by my mom) for automatic bill payment with one of my credit card. Earlier whenever the payment was not made i used to get call to my number also which was provided as an alternate number. Since there was no call so i was thinking that payment was done through my credit card but suddenly number got barred and there was no information provided on alternate number. If i ask customer executive he was stating that we use alternate number for database but we don't inform the payment due details eventhough the primary number is not reachable.. Which used be earlier.. My question is when i receive call for my broadband bill payment why wouldn't i go my alternate number and when i requested for reducing the bill by removing the late fee charges atleast the support staff was stating he can't do it as my number is barred and if he had to check with his superior i need to call from same number and he wouldn't consider request from my other number although both sims are registered on my name.. If you can't make use of alternate number why would you even have it in your database and with this type of work around kept in place for your system. I think i better quite from the service from all my sims and broad band connection, port myself as it's useless to be a loyal customer to airtel.
                                      Thank you..

                                      Regards,
                                      Bhupesh
                                      Airtel customer support has been notified about the posted complaint.
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