Claimed

Airtel Complaints & Reviews

2.1
Updated: Jan 15, 2026
Complaints 54733
Resolved
21975
Unresolved
32758
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 840

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shubhank Kulshreshtha
from Agra, Uttar Pradesh
Apr 22, 2018
Resolved
Report
Copy
Resolved

Address: Agra, Uttar Pradesh, 282005
Website: www.airtel.in/s/payment/start

I did a recharge today for a particular pack including 1gb/day and unlimited calls txn id[protected] but received wrong benefits. Pls help so that i receive the recharge which i should get.
The date is 22/07/2018 at 2:00 p. M approx. And i am very much annoyed about the company. Pls resolve it so that i can get benfit otherwise i will file a court case.
+1 photos
Nov 14, 2018
Complaint marked as Resolved 
They did ir right
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manvi Taneja
    from Delhi, Delhi
    Apr 22, 2018
    Report
    Copy

    not refunding my amount for unsuccessful recharge

    I did a recharge of rs 399 on my airtel number from my airtel app on 17th of april but the recharge was unsuccessful, i did not receive the services but my account was debited with the amount. Since then i have contacted their customer care multiple times via phone and email but for no use. When you call them they tell you to call some other number or email and when you do that, they don't even reply. This has happened to me once before and...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    K
    Kamal@1967
    from Noida, Uttar Pradesh
    Apr 22, 2018
    Report
    Copy

    Address: New Delhi, Delhi, 110045

    Please be informed that i have purchased a sim card on my wife name from ak communication, mahavir enclave, new delhi on 21.04.2018. As informed by shopkeeper it will be activated in 30 minutes, i have saved the airtel number to check it's activation and found that the number is already activated to other person.
    When checked with customer care it was found that sim is already activated since 08.04.2018 with other name.
    It is requested to investigate the issue, how two sim card of same mobile number can be available for sale in market by airtel. It's a case of cheating with customer. Please find the details of sim card below:
    Sim card no.[protected]u.
    Mobile no.[protected]
    Regards
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Boney Tejta
      from Narwana, Haryana
      Apr 27, 2018
      Report
      Copy

      Address: Solan, Himachal Pradesh, 173211

      Sir my balance is deducted from my phone number last night as i dont do anything wrong. And your customer will not support me as well .i call to your customer service provider there behaviour is not as well to talk or understand a customer . Kindly provided a good and cooperative customer service and also rectified my problem as soon..a hope from my side.they are meking fool as i don't know about my usage of my plan. As i request you for doing some action regarding.i call to customer service executive they will not corporate me as well or they are ignoring me as i don't know how about my usage as they are well qualified or im such lilltrate person. Sir plz kindly have some action regarding
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kartik zone
        from Gurgaon, Haryana
        Apr 22, 2018
        Report
        Copy

        Started mobile services without permission and taken away all the mobile balance. On 12april2018. It is so bad attitude of airtel. I am an old man and i am very poor i recharged 100 rupees to my phone on thursday 12 april 2018 afternoon 12 pm and when i call to my daughter in evening who is admitted in hospital. I can't contact her. It is very bad. Pls solve my problem
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mr White
          from Sivakasi, Tamil Nadu
          Apr 22, 2018
          Report
          Copy

          On march 13th i ve applied for mnp from my aircel number to airtel but they have shown no response
          Its not activating customer service replied to wait for some more time or visit store
          I visited store they replaced with new sim and ask me switch on after 4 hours by the way its not working even after 4 days
          They even called and referrals are over
          They even visited home for confirmation long back but the sim is not activating so far
          Poor response from airtel
          Highly inconvenient for customers
          There are other services who take thier customers seriously and fix their problems as soon as possible
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Natan Saffer
            from Munnar, Kerala
            Apr 22, 2018
            Report
            Copy

            Address: Chennai, Tamil Nadu, 6685312
            Website: [email protected]

            I am a tourist here in india. So the story goes like this: i bought an airtel sim a week ago in pondicherry with the 90gb plan all pre paid. Its a week after and i still have no signal. 3 times i called each time i call the service center they tell me to try re inserting the sim and waiting 3-4 hours until it starts working. Feel like i have been ripped of and the sim will never get reception. Please help me
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              H.n. Jaiswal
              from Bhubaneshwar, Odisha
              Apr 22, 2018
              Report
              Copy

              Airtel has deducted whatsmob service activate charge which I don't even know. They have deducted @ Rs 150/- per month with consent of the consumer, which is not only unethical but tantamount to committing fraud. Gullible customer are being taken for a ride for which company must be hauled up and subjected to heavy financial punishment.
              Apr 22, 2018
              Updated by H.n. Jaiswal
              There is typing error in my complaint. Airtel have not taken any consent from customer for deducting the charges.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shish.ashish
                from Patna, Bihar
                Apr 22, 2018
                Report
                Copy

                Address: Patna, Bihar, 800026

                I have an airtel bihar number which was in postpaid plan. I requested to change it to prepaid. Prepaid is done on 10th april 2018, from that time till now i m not able to recharge it in any way. Airtel store people sent a mail to higher authorities but couldn't get resolved. Customer service suggest to go to airtel store but nothing happened. I m stuck with this sim. I need to recharge so that i can make call/messages. Airtel twitter service also say, it will be done in 2 days then 4days but nothing happened. Urgent resolution is required.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  arpanroy41
                  from Kolkata, West Bengal
                  Apr 22, 2018
                  Report
                  Copy

                  Address: Kolkata, West Bengal, 700124

                  I had launched a complain to airtel almost a month ago and then i mailed them too and then also contacted via telephone again but my problem with upload speed is not solved yet.
                  In a 4g enabled phone with a 4g connection i am getting almost 350kb/s upload speed in youtube which is horrible. My pincode is 700124 and this is a 4g covered area and airtel's open network program also shows this area as a 4g covered area.in my house i am getting this slow upload speed where my download speed is upto 4mb/s and when i told these to airtel they said it is a issue with indoor connection. Airtel said they will solve this problem within 1week but they didn't.

                  My airtel number is: [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nisarg Sheth
                    from Morbi, Gujarat
                    Apr 21, 2018
                    Report
                    Copy

                    Address: Vadodara, Gujarat, 390012

                    The # network ever seen... It gives add for world's fastest 4g network... My a*...

                    Couldn't even open google chrome for like a min.

                    Google maps are still loading for half n hour to calculate the route in the city...

                    Like right besides the tower which it showed in open network there is no signal at few times..

                    Even if i let them see what's the issue... Those urls are also not working...

                    And because of that i have lost many clients while dealing with them... Just because bad reception..

                    I had idea... And i was so happy with it...

                    Airtel has made it miserable... I hope if it doesn't resolve it i am going back to idea asap
                    +2 photos
                    Airtel customer support has been notified about the posted complaint.
                    Apr 21, 2018
                    Updated by Nisarg Sheth
                    This is the amazing 4g connection of data
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Soyuz Sharma
                      from Guwahati, Assam
                      Apr 21, 2018
                      Report
                      Copy

                      Address: Kamrup Metropolitan, Assam, 781022

                      On 18/04/2018, i applied for a new airtel connection with all the required kyc and photographs at a local dealer without any business name who also sells paan, cigarettes and other nitty gritties at vip road, six mile, guwahati-781022; he also does recharges. The sim no.[protected]u, imsi no. [protected] and the mobile no. [protected] (Packed on: 24-feb-2018). The dealer also charged rs. 50/- for handing over me the sim card. But even after more than 72 hours the sim hasn't been activated/provided connection. I request you to activate/provide connection to the sim asap. My contact no. Is [protected]. Thanks and regards ~ soyuz sharma, guwahati-781022, assam.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mehul2000
                        from Gurgaon, Haryana
                        Apr 21, 2018
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.airtel.in

                        Airtel network is deteriorating day by day. Out of 24 hrs, i have to keep searching and registering for the network for atleast 12hrs. Due to this i have missed immensely important calls. I have suffered a huge loss due to the poor network facility. There is zero network. I had made a complaint earlier but you guys paid no heed. There is absolutely no network on my airtel sim, therefore i cannot even call the customer care/ support.
                        You guys have started taking customers for granted. But this time i mean serious business.
                        I am issuing a serious complaint against airtel in the consumer forum and trai. I am also filing a case against you for cheating the customer and looting money and providing zero service.
                        I will see to it that your goodwill and reputation burns down.
                        Airtel will have to compensate for my losses.
                        My name is mehul shukla
                        My contact number is [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dablu Gupta
                          from Chennai, Tamil Nadu
                          Apr 21, 2018
                          Report
                          Copy

                          I had converted my airtel postpaid account to prepaid by clearing all the due as per my airtel app. Now after that i am getting message for postpaid bill amount. I am not able to find the details of this amount neither it is showing in the app. Tried contacting customer care but all fail. Myairtel app customer support also does not redirect me properly. I am not sure whom should i contact. I am not going to pay any over burden charges due to this mesh. Airtel should work on customer complaint and services sections.
                          Airtel customer support has been notified about the posted complaint.
                          Apr 21, 2018
                          Updated by Dablu Gupta
                          There is no complaint I'd generated when I submitted this request. So basically there is no way I can follow up with this complain
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            suraj267
                            from Delhi, Delhi
                            Apr 21, 2018
                            Report
                            Copy

                            Address: 110019

                            [protected] airtel ke customers ko call ker ke unko bolta hai ki aapka number band ho jayega aapne apna number aadhar link kerwane ke bad ek message nahi kiya the. Agar aap apna number on rakhna chahte ho to apne sim ke back side number ko 121 pr send kro aur message aane pr uska reply 1 kr dena. Aapka number thodi der mein band ho jayega. Aur new airtel sim number on ho jayega. Fir message aata hai aapka number kisi or sim number per activate ho gya hai. [protected] is number se jo call krta hai wo humara number apne new sim number per activate ker ke humare number ke sath fraud ker rha hai. Please [protected] is no se aayi hui koi call mat uthana
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rajaupputuri
                              Apr 21, 2018
                              Report
                              Copy

                              Website: www.airtel.in

                              Hi,

                              I have paid inr 3998.00 to activate international roaming on my mobile number - +91-[protected] but both my offline calls n data aren't working. I am only receiving incoming calls. 121 doesn't work and i don't find any other way to reach out to the airtel team to resolve my issue. When traveling abroad, it is lot more important to stay connected to handle regular tasks. Extremely dissatisfied at your service.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                amir khushroo
                                Apr 21, 2018
                                Report
                                Copy

                                Address: Gopalganj, Bihar, 841440
                                Website: Airtel

                                We are suffering due to network since last two years, there is no incoming and outgoing calls, to talk any one we are going one the top of the roof or for net surfing there is no any 4g signals are coming even after going on the top of the roof. Two year back your network was excellent and we never suffer these type of problem. We enjoyed a lot through your network. Kindly do the needful steps for best network coverage. We are your old customer since beginning and if you people provide us good services then its ok otherwise we will be forced to port the company.
                                Hope you will take action regarding above subject asap.
                                Regards.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  ram goutham
                                  from Chennai, Tamil Nadu
                                  Apr 21, 2018
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu, 600095

                                  I have been using airtel sim for more than 5 years.. Recently i changed my home and now i am not even getting one point in my phone.. Only in balcony i get one point that too at some time only... I request you to suggest some signal boosting device for my home.. I already posted a complaint but no response till now... My address is no:104, tower 15, skycity apartments, vanagaram-ambattur road, vanagaram, chennai.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Suryadipa Ray
                                    from Kolkata, West Bengal
                                    Apr 21, 2018
                                    Report
                                    Copy

                                    Address: Kolkata, West Bengal, 700016

                                    Our broad band data service related to user id [protected]-dsl and phone number[protected] is not working. There may be some technical issue. Please send someone to check.
                                    Relationship number 13639142
                                    Our address
                                    Allahabad bank
                                    Regional processing centre forex
                                    119 park street, white house,
                                    Kolkata 700016.
                                    Please resolve the issue immediately so that we could utilise your service.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      nidhi217
                                      from Mumbai, Maharashtra
                                      Apr 21, 2018
                                      Report
                                      Copy

                                      My fatherr had been a victim of atm fraud transaction. He is a sbi debit card holder, card number ending with 6352.

                                      He got a call mentioning they are from sbi bank and asked for card details for linking the bank account with aadhar else the card will be blocked and there will be a fine., on 20th april, 2018.

                                      Once the information was provided there was a transaction of rs.4, 999.0 toward airtel money 20th april, 2018. Transaction description othpg 475060 airtelmoney mumbai

                                      Kindly help in blocking the money transferred illegally from my father's account and transfer it back to the account.
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit