Airtel Complaints & Reviews

How can a company say fastest network of the world, ask consumers they are even not getting network coverage how can they be getting good 4g speed. I cant understand if jio ad orher networks are able to provide good speed over internet or network bars then why airtel has a problem.

i am a postpaid airtel subscriber and using two phone iphone x and iphone 8 plus both have airtel and both has the same issue of network..i have given many complaints about this but no answer i went to airtel store they gave me a new sim but issue remains the same.Its just the customer bas who has made airtel strong otherwise companies are already in full plannning to sye airtel . Kindly fix it

I want to switch airtel postpaid to airtel prepaid because so much bill comming in every month. So please convert the my mobile no:- [protected] and [protected] postpaid to prepaid otherwise i will switch to other service provider and when i went nearest airtel store they said no we can not do that so request you to please convert my above two numbers to prepaid.

Here i am sharing about 4g network at nellore (Dt), andhra pradesh... I am using airtel prepaid sim since last 10 to 15 yrs.. I love this network very much... When i changed my sim 2g to 4g then the problem was started... Sorry to say that 2g speed is better than 4g speed in nellore..
A very small type of file like under 10 - 20 mb downloading it can take 10-15 min.. My friends suggest me to port to another network.. But i can't do it.. Plz.. I request to you solve the issue as early as possible.. This is not my own problem. Number of my frnds suffer with this problem.. So hopefully u can understand and rectify the problem..

I requested for an airtel device on official airtel website. I got a call back from the airtel team and the device was delivered to me without any problem. During delivery i was asked to make payment to an account which had no connection with airtel. Also they asked me to pay more than what was told to me by airtel customer care.
Details of the bank account that was shared to me is as follows :

Ac no : [protected]
Ifsc : lavb0000753
Name : anbarasan p
Bank : lakshmi villas bank

I called up airtel customer care but they did not register my complaint instead asked me to send an email.

Some of the numbers from where i received threatening calls are below :

[protected]
[protected]
[protected]
[protected]

I did not opt for any value added service but services like kids zone charging rs. 25 for 5 days and spuul movies service charging rs. 150 for 30 days has been activated without my consent. I even tried to call the customer care but no response has been given from there side. Recently, in the morning i got a recharge of rs. 210 and now only rs. 3 is left as my account balance.

What should i do now?

So many times i requested for centrx number for silk market but no action was taken for my request
Plz take a request to start a centerx number on my airtel landline no.[protected] as its a new connection taken a month back
I also request you to please send me the paper bills as i don't know about my pending bills... M not even getting the mails of the bills on my email id

I urgently need international roaming activated basic plan 149 rs for a month from 10th may 2018. However am unable to get the activated despite multiple efforts on internet and also on 121 customer care number. Two conversations on customer care number with 1/2 hour waits and yet problem not resolved and i am expected to call again. This basic issue should have been resolved within 2 calls but yet not satisfied if this will be closed and am expected to call time and again to chase up for this.. Feeling exasperated!

Dear Sir/ Madam,

This is my Air tel Prepaid Number [protected], Yesterday we try to make Online Debit Card recharge payment for this number, final status comes like Sorry, recharge is unsuccessful, But Amount Debited in my Bank Account But it is not credited to my account now.Its Debited 3 times 199+199+199 = Rs.597/- Total Amount

Muje airtel com network nahi de pa rahi,,, koi javab nahi deta, dusri com. Me jane nahi dete 90 day tak, and network na ho fir bhi payment karna padta hai, com ka nodel officer kavita bhi thik se ans nahi deti. Me ye com se nikal kar dusri co. Idea me jana chahata hu. Lakin govt ke niyam mutabik ye possible nahi hai to muje kay yahi face karna padega,

I have recharge for rs 448/- validity 82 days, for the number [protected], but the internet speed is less it ranges 7kbps to 28kbps, i am unable to download the application, and also unable to see video . airtel company is not giving the speed. They says dayly 1.4gb /2gb per day but there is no speed, no internet usage, no download,

I am complaining about my airtel number ([protected]) delhi. I withdrawal duplicate sim from meerut airtel store but it is not started yet now. When i call customer care 121 they don't reply a satisfactory answer and tell me to call [protected]. But this number is not reachable. If delhi number can not be started from meerut. Why they issued me duplicate number from meerut.

My airtel prepaid no. Is [protected]... On 8th of april 2018 i received a call from airtel retention team from this no.[protected]... A lady informed me that i will be given an offer of rs93 o[censored]nlimited calling and 1gb data for 28 days... She told me to recharge after 24hrs... But no offer like that is available till now... I have a call recording proof... Pls help me out asap... Thanks

I had ported my no. From vodafone to airtel. Reason of porting was vodafone data was not good.

I was given assurance from airtel person who has called me that you will get better service in airtel. Since last 2.5 months i was very busy in my office work so most of the time i was in office.in office airtel network is good.
Since last 2 weeks i have started using the phone in my home connectivity is very bad for calls, forget about data.
I have to go in balcony or go down in building compound to talk as connectivity for call is very very bad. Most of the time people are not able to contact me if my phone is inside the house.
On [protected] someone from network team had call, i gave him live example i had to go down in building compound and talk.
On [protected] someone from network team had called i was not able to talk and network went off, after that i did not get call from network team.
From [protected] i was trying to talk to nodal office but i was not able to connect to them so i called from [protected] and spoke tosana (Nodal team) while speaking to her i had to keep my mobile in front of window and she also could feel the disturbance and voice cracking/disconnecting in between.
If you need any further proof send your person to my place and tell them to use my phone and talk.

Here sorry to say vodafone network for call was 100% times better then airtel.

In last week, i have done a blunder of porting my other two vodafone nos. To airtel and as on today all my three phones are on airtel and network is not good not sure whose call i will miss. Data also does not work properly.

Will highly appreciate if you can resolve the network issue asap, if you are not able to resolve the issue soon, let me know the process of porting back to vodafone.

Here i will say it is not my issue, i was given assurance service will be good which is not. Also when you have given me the no. You should have checked whether there is services available in my residence area or not.

I have raise the complaint for all my three nos. Will highly appreciate your prompt response in this matter.

[protected] my primary no. Ported around 3 months back. Complaint ref no. 85105843
[protected] ported week back, stated airtel service today. Complaint ref no. 85106331
[protected] ported week back, started airtel service today. Complaint ref no. 85107257

Regards
Kishore ahuja

I was using a a postpaid connection from airtel which i requested to migrate to prepaid as there is no network coverage in my current area. First 3-4 attempts when i went to the store in sarjapur road bangalore (Full address of the store: 65/1 c, ground floor, near pragathi motors, kaikondanahalli, sarjapur road,, sarjapur road, bangalore, karnataka 560103) they tried every possible way to retain me but i decided to migrate. On 13th april 2018 i paid the outstanding amount and provided my document for the migration. The lady (Swetha) from the mentioned store completed the formalities and told me the process will start on 16th april as their back-end doesn't work on weekends. From then after following up for another 13 days my number got deactivated on 26th april 2018 via otp process and they told me that my new prepaid sim will be activated within 48 hours. But unfortunately from 29th arpil till today (10th may 2018) i am following up via every possible channel (Store, 121 service, twitter, facebook) but it is not yet resolved. The executive by name harish from the mentioned airtel store, is the one who took up my request to resolve up on every time i call him is giving me one response saying "we have escalated the issue to our back-end and waiting for response.

Hi, i've just recharge my mobile no. [protected] of rs. 25 through paytm but the amount not reflecting in my account. The order no. Is below mention for your ready reference :

Payment of rs. 25 received by paytm! Your order no is[protected]
11:13 am, may 10 2018
Recharge/bill payment details
Recharge of airtel mobile [protected]recharge of airtel mobile [protected] rs 25
Your order is successful

Please do the needful and this is the 2nd time i've facing the problem. As well account deducted in my bank also.

Regards
Preeti
[protected]

No: [protected] has been used for the past 2 years. The sim card was lost on dec 29, 2017, post that multiple times have visited airtel pos, as well called customer support, no used by my old father, no back up no is held by him, no connected to his aadhar, salary account, social media etc.

Airtel is incapable to provide even after multiple attempts, technical issue from their side, have collected more than 5 duplicate sim cards, but none of them got activated, worst attitude from customer service.

I recharged my airtel dth with rs 100 and activated start sports of cost rs. 65. Remaining amount is rs. 35. After some days my balance rs. 35 is deducted automatically. I called to customer care and asked why my balance is deducted, then they told they activated some english channels. I asked them that i never requested to activate these channels then why you activated and they asked some other person activated this i don't have idea about it.

This thing happens several times with me. Last year my 350 amount is lost same way.

Are airteldth are fraud?

Hi after many visits to airtel store i was able to converted my postpaid to prepaid number, but now since 1 week pass i am not able to use the prepaid number as saying to recharge and not atkin recharge after many call to customer care and store visit still issue not solve so decided to port my number but even i am not able to generate upc code

Respected sir/mam
I am customer of your company name anish ramesh mokashi and i am facing balence deduction of 70rs because of value added services on my number without my permission. A message was delivered to me about the starting of sports video pack at 2:55am on 10/5/18. Txn id - s[protected]. When i called to customer care they told me you must have added the service. I am not foll okay i am an literate person why would i add the service which i don't want at the middle of the night at 2:55 am while in sleep. I need my refund of 70rs back in my airtel account. The service has been deactivated but i need refund as early as possible.

Good morning all,

This is to inform you all, airtel customer care number 121 is not connecting. Since yesterday i. E., 09th may 2018 trying to reach customer care number to complaint on recharge. I have done with free online recharge of rs.65/- top-up and received sms on my registered mobile number that the recharge done successful but till now i have not got my balance. I want my amount to be refunded or else want my balance on my number. Hope this will be taken on priority.