Airtel Complaints & Reviews

Sir,
I found many self activated services has been activated without my knowledge. Everytime when i recharge my mobile (Protected number) i found my balance become low within two days without any usage. On april 27 2018, u renewed a charge of rs. 5 for game arena and on april 28, 2018 u renewed a charge of rs. 25 for game suite and on may 10, 2018 u renewed a amount of rs. 25 for game arena. I feel something bad on your services now. I wish to change my network if you are not returning the amounts deducted.. Hereafter don't activate any foolish services on my mobile..

I am unable to redeem my winnings of airtel freehit to my paytm account. Whenever i click on redeem, all i am getting is a blank screen and nothing else. I have mailed them many times but didn't get a working solution yet. They don't even reply to my mails. I already have a working paytm account with the same number i registered on airtel tv app. I just want them to transfer my winnings in my registered paytm account as i am not getting that option in my airtel tv app.

Dear airtel we all know that you are going through a difficult phase after the launch of jio, but please have some courtesy towards your existing custmer.
Airtel is having the worst network in my area in delhi, i am managing any how with this but since 3 days they are terminating all the calls except on airtel no. Also they have blocked porting facility. I am able to message to all other number in country except 1900, what the hell yar, this is the way you have started carrying out your business. Have some repect and allow customers atleat to port their no. If you are not able to serve.

Hi i port into airtel from vodafone still i am unable to get network on my sim. Already 20 days passed but not able to get any information from airtel store or airtel customer care. I am helpless. My number is [protected]. I request you to please help me in it. I am really worried about it. My number really stucked up. Please solve this problem as soo as possible. I'll be highly grateful to you
Thank you

Dear sir,
I would like to inform you about the quality of services being rendered by airtel co (Bharti airtel ltd) recently. They have deducted unauthorised way amount from my talk value balance twice. They have activated some vas although i have never applied for the same. The details are furnished as follows.
1) 1st deduction : on 5th may 2018 at 11 : 50 pm rs. 35.00 (Rs. Thirty five only) has been deducted from my talk value balance against my prepaid mobile connection. The message sent by airtel co is : “ faith service has been activated @ rs. 35.00 for seven days. Service will be renewed after validity expiry.” txn id is: n[protected].
2) 2nd deduction : on 8th may 2018 at 03:19 am rs. 15.00 (Rs. Fifteen only) has been deducted from my talk value balance against my prepaid mobile connection. The message sent by airtel co is: “gamesuite service has been activated @rs. 15.00 for three days. Service will be renewed after validity expiry.” txn id is: s[protected].
Name of customer : aindrila sil
Mob no : [protected].
After 1st deduction i recharged my connection. But surprisingly airtel co made an unauthorised deduction again one day later. I am suffering a lot. I can not make calls. Also i feel afraid to recharge my connection again. They will make again unauthorised deduction from my talk value.
I would therefore request you to make the refund of talk value in my favour immediately as i never applied for such vas. Total talk value deducted unauthorised way is rs. 50.00 (Rs. Fifty only). Please treat this u r g e n t.
Thanking,
Dt. 09th may 2018 yours faithfully,
Aindrila sil

Name shyam babu singh
Mob no [protected]
The matter is on dated 05/05/2018 Rs 80/- top up has been added on above mentioned mob no
But on 07/05/2018 around Rs.66/- deducted
While contacting customer care they have replied that a std call has been made for 01 min (but no call has been made and if the call has been made also what charges has been applied )
In this connection i would request you to pls look into the matter and refund the excess amount if deducted
Or send the statement for the above mob no[protected].

Dear airtel we all know that you are going through a difficult phase after the launch of jio, but please have some courtesy towards your existing custmer.
Airtel is having the worst network in my area in delhi, i am managing any how with this but since 3 days they are terminating all the calls except on airtel no. Also they have blocked porting facility. I am able to message to all other number in country except 1900, what the hell yar, this is the way you have started carrying out your business. Have some repect and allow customers atleat to port their no. If you are not able to serve.
Please register the complaint thanku

Airtel — fitonza money deduction

1 review
De deepikakumar on may 4, 2018
Submit a complaint
Rs. 35 has been deducted from my balance saying fitonza has been activated without any previous notice. But i didn't activate anything. It is unfair to activate services without the knowledge of the concerned person. Moreover taking these much amount from a common person is not the right thing. So kindly look in to the issue and refund my amount. Such kind of activities should not be repeated. A proper prior notice should be send

Im using bloody ###ing airtel network no [protected]
i request for port on 23/4/18..
ur executive called me on 24/4/18 n gave me an offer 995rs pack with 1yr validity. it will activate on r before 8/5/18 but still now I don't get any offers.. when I call CUSTOMER CARE no 198 on 9/5/18 they said we gave 99rs pack for u... it's a waste of 15 days because o[censored]r bloody network what the ### u doing bloody so of ###... get d hell with ur bloody network

Date: 2 May 2018 at 21:25:55 IST
To: [protected]@airtelworld.com
Subject: Rs 648 deducted from my account yet to be credited in tv account.

My bank statement for rs 648 deduction as attached. The amount shown as deducted on 25 Apr 18. The bank has confirmed the said deduction in your favour.

Customer care officials have been troubling me again and again asking for bank data which has been submitted by me. I have already submitted my bank statement for the above deduction. I am submitting the same again. Request arrange to refund the above amount or credit in my tv account [protected] without troubling me again.

[protected]

I am a user of airtel dht. The service has got disconnected and i have raised tickets for service rectifications, i have written mails to the nodal officer as well. (Email id - dthnodal. [protected]@in. Airtel.com). But for the last 8 days not a single technician has visited my house for rectification. Every day a different person calls me and says pls give me last chance we will rectify today but no one rectifies.

Also suddenly i see the ticket has been changed from service to relocation. I am not sure why they would make all these false promises but no service at all.

The dth rentals are being deducted even when the services are not up.

I faced a similar scenario for relocation as well. They took 7 days while they promised me 2 days. Again the monies got deducted there also.

Even my request for deactivation is also not being considered.

My no [protected] was ported one week back but it is still not activated. I have contacted the customer care office more than 4-5 times but every time they reply it will take 2-3 days. After asking customer care mam at dhimrapur chowk office of raigarh c. G she is replying with undisciplined rude manner who don't have the manners how to talk with customer. Kindly activate the no or arrange to refund the rs 1430/- so that i can move to other service.

Regards
Satish kr
[protected]

I tried to recharge a airtel phone. The money is deducted from the bank, but recharge not successful. Please refund the money.

Here is the transaction id[protected].

Date 09 may 2018

Narration [protected] - citrusairtel

Cheque / ref no :[protected]

Value date 09 may 2018

Amount rs. 200

The money is deducted from bank, but the recharge was a failure.

Please return the money back.

International roaming activated on no: [protected] on 7th may 2018 for 3997.
Received confirmation sms that roaming was activated.
Parents landed in us on 9th may 2018, plan is supposed to contain 500mins of free calls.
However parents got charged for incoming and outgoing calls, the balance got over and are unable to make calls now.
This is completely irresponsible from airtel side to have issues on a critical service like this.
Parents currently in cincinnati, oh, usa
Please contact me on [protected] for more details if required.
Please fix this immediately

Dear sir,

I have a mobile no. Which is [protected] have been recharged with rs.80./ and get rs.75./ but my balance has shown of rs.25./. I have tried my best to show all details after downloading airtel app but i am unable to get any details even it also not shown recharge details.
Because of balance deduction we have not make any recharge on this no.. Some time ago i make complaint for this balance deduction and deactivate all the services and now it happen again.
If you are unable to provide a good services to your valuable customer how can you think that you can survive on this competitive market.
Because of your balance deduction we are avoiding to make recharge on this no. But now i am frustrated from your services.

Just remove my all services and pay the balance of amount which has been deducted for any applying services.

If you don't return my balance i'll go to the consumer forum for taking action against your fraud.

Hence its a request to you that return the amount of money and deactivate all the services which have been activated by yours.

We went airtel office on 8th may 2018, behavior of airtel executive rishiraj from c-scheme branch jaipur, is very rude, when i went for an inquiry of my bill dues, i asked for my bill detail he asked me to wait for an hour. I activated international roaming plan of 2999for 10 days and by mistake of airtel they charged 2 times for same plan and even when i asked to make a call to manager, he himself was very rude krishank from bombay, really disappointed from the airtel service. My contact no is - [protected] (Saharsh dhurka)

I have port my number from airtel to idea.in the last bill, they have 500 rs extra exclude my monthly rent for internet charges (Even if i have left my 35 gb data in the account)
My number - [protected]. I go to airtel store but they said they can't raise my complaint. So please resolve my bill issue.

The company like airtel they can make such small mistakes and i can't raise the issue in the airtel store as well.

Dear sir/ madam

Informing you that, after changing the network vendor on march’ 2018 from airtel to vodafone due to their poor connectivity, airtel charge me extra without the bill. The mobile number is [protected], for which i want to launch a complaint to consumer court.

Several times i have requested to airtel for the bill. Also, they are treating me to block my number.

So, i would request to you please resolve the matter as soon as possible.

I am constantly being harassed by airtel representatives for a bill payment. I had an outstanding bill of 12, 600 which i paid in april, 2018 and had requested them to disconnect.

I have received another bill worth 8, 000 out of nowhere and now have started receiving calls from the representatives asking me to pay the bill. The representative from mumbai (That's what she said) are absolutely uneducated and speak in unacceptable ways like airtel kya apki wajah se chalti hai kya etc. When i asked them for a solution, they had no idea. Instead, she yelled saying call this customer every 2 minutes.

I am receiving message from a$-tfarot like "callcost: rs.0.00 duration: 00:1:09 bal: rs0.00". I am worried because of this message, as i am not using the phone for calling at that time and i am receiving call usage details. Can you please help me in this as i am receiving this message sometimes during night also, while i am not using the phone. Can you look into this seriously as i think that this is someone is using the number..