Airtel Complaints & Reviews

I have been using airtel postpaid services from a quite long time now. Earlier i never checked the bill details but since from the time i noticed that there are extra charges everytime, i started investigating and found the discrepancy in the bill.

These people take complaints and waive off the fees (After a lot of discussion), but is that the correct approach. Not everyone checks the bill details every single time.

Such a poor service!

Hi team,
I am chasing the airtel customer care service for past 1.5 years and till now i have not received any resolution.
I am facing some. Serious network issues on my airtel number. There customer care is the worst in the world.
I have filed multiple complaints with them and they gives you some amateur and unprofessional answers. I am facing difficulties in receiving calls let alone internet.
I am using airtel number for 7 years now. I have contacted every team possible but no resolution.

My airtel number [protected] has stopped working all of a sudden. On the 3rd of may i did a recharge of 200 rs to replenish the balance. But soon after recharge was done the number was rendered out of service. Received no response from airtel customer service ([protected]@in. Airtel.com) despite emailing them twice.
I request the resumption of service to my phone number since i'm not able to receive otp from anywhere i've given this number.

I have raised a complain as i am unable to use internet in my home and make calls.
Customer care representative advised me to to change my sim card.
I have changed my sim card but nothing is changed.
My data net speed is very slow in office too.
Please do the needful otherwise i will have to look another network such as vodafone, jio etc.
Many thanks
Ajay kumar

Sir,
I have mistakenly recharged my number ([protected]) on[protected]Yesterday) with ₹:498,

The number was already recharged with the same plan 1 month ago and the plan is remaining for another 60 days. But still the company has processed my recharge request without any warning of the same plan existing in my number. This is pure business by exploiting an error that can often occur from a customer.
I contacted them regarding the issue and they were not giving a positive reply.

So, i am kindly requesting you to take necessary actions for a refund or transfer of the same plan to my friend's airtel number ([protected]).
Hope you will consider my request.

Your's faithfully,
Adil ahamed n

Wrong number:[protected]
Transaction id:n[protected]
Correct no:[protected]
Recharge amount:₹498.

I went to airtel office ramnagar district nainital i. E green city galaxy for upgrading my 3g sim to 4g on 06 may 2018. Firstly there was no airtel employee in the office, only the merchant who has a shop of milk dairy was entertained me. He has given me a new sim and told me that it will activate in next two hours but today i. E on 08 may 2018 the sim hasn't activate yet and i went to airtel office so many times but couldn't get a satisfactory reply from anyone in the shop cum airtel office. This disgrace me and down the reputation of airtel in front of me. Still i didn't get any info about my sim.
Very bad show by airtel network

Thanks.

I'm not getting proper network in my area. i live in Sector 23A, Gurgaon and I only get 2 cells in my phone and most of the time only 2G or 3G signals I get that too very low signals and even when I have 4G pack i still dont get 4G services in my area. Most of the times I face call drops and I dont recieve SMS and even after complaining so many times to customer care. Please resolve this issue immediately.

I'm unable to make any outgoing calls. I have activated the 4000 rs international roaming pack before coming to the us. But nothing seems to work now. Unable to make outgoing calls even to local us calls. Tried everything. As of now, able to only make calls thru whatsapp when connected to wifi. But i did not pay airtel 4000 rs for this! Need outgoing calls to go through asap!
May 8, 2018, 11:30 am et, new york, new york.
My airtel number: +[protected]

My number is [protected]. From some hours ar-airsep services automatically activates in my mobile. I deactivate this but again another service activates. I didnt take any kind of plan related to this and due to this i have lost my airtel balance. Please kindly stop these services as soon as possible (Services which were activated like sports, etc)
Thank you

Respected sir/mam I am Tanka Mani Chettri humble resistance of kalimpong, west Bengal, on 8/5/18 I got call from unknow number and when I received that call he told me that he is A.Sing from Kolkata and he told me to install aitel 4g tower.first he told me that he will give me 15lakhs as soon as the works begins and rs 15000 monthly.later he told me send Id proof and documents of land in his what'sapp number .so can you please help me to decide what should I do .is it fake or it's true?

Hi team
This is to notfiy you that i am fail to connect with any of my telecom network at my residence area, i am using airtel, idea, jio but no one performed properly in my area many of my neighbors facing the same problem, every single cal i have to move out of my house. Apart from that internet is also week, bellow is the my residence address :

A-12 nirmal homes, sports college kursi road lucknow.

Kindly resolve this network issue immediately.

Hi Airtel,

This is really frustrating for me, the way you are taking revenge for porting from Airtel.
I ported my airtel postpaid number "8050xxxx56" to Jio around 17th March 2018. My last billing date was 12 March 2018 and the bill amount was Rs. 278. I had around 26GB of carry forward data + 10GB of current month's data in my account. The porting was successful but after some days I started getting calls from airtel regarding bill payment. They told me that I have Rs. 325 (Rs. 625 total - 300 security deposit) of bill amount still due and I need to pay that.
I had plan of Rs. 199 per month and around 36GB of carry forward data, then how come my bill can be of Rs. 625.

I tweeted to airtel regarding that, and got call from them telling that I should visit airtel office to clarify about it and since I had the carry forward data, they can only waive this.
Then I visited airtel office (Radha Krishna Tower, 7 & 8, Ground Floor, 154/11, Opposite IIM B Main Gate, Bann, Bannerghatta, Karnataka 560076), for this. They told that since the number is deactivated, they do not have access to the data and only Airtel Head office can help.

Then I visited airtel head office (55, Divyashree Towers, Bannerghatta Main Road, Bengaluru, Karnataka 560029), again I get the same reply from them, that they do not have access to my number's database and only nodal officer can help and gave me your email id.
Here is the audio recording of same: https://soundcloud.com/jay-krishna-jha/what-happens-when-you-port-from-airtel-po...⇄

After wasting so much time here and there, I emailed nodal officer, but they also did not reply. Now I do not have any other places to go.
I will wait for a few days more and surely raise this issue in consumer forum with all my details.
My questions to airtel:

If there is a bill due for my number, why I have not received any bill for that amount either through email or SMS.
Since I already had carried-forward data of more than 36GB, and my plan was of Rs. 199 per month, how the due for 5 days become Rs. 625

Registered email id: [protected]@live.com

Without prior information they deducted money from my main balance before 3 months (every month 19 Rs), after each deduction i called customer care the told next month it will not deducted. but next month again deducted again called them same reply but not resolve problem. now every day deducted money from previous four days. Again called them they provide some complaint no. and promise me next time not deducted money. Till date i have lost total 133 Rs. from airtel. Please request you take necessary action and stop automatic deduction money from my main balance mobile No. [protected].

Airtel gone mad in tripura. Very unstable network, speed is good but it behaves up and down 10-15 times in minute which effect in games and other surfing stuff, in that way it effects jumping ping while gaming. Iam telling u airtel tumse na hopayega. Saala mera 500 nagalgay airtel,, i can't even use properly now its a headache to use airtel more 2 months.

Hi.
My ported airtel sim card is not working.
I had ported more than 10 days back. I was told by an airtel employee that it would work in 7 days maximum. It's been more than 10 days and now both my old vodafone sim and the airtel one aren't working. I'm able to receive calls but i'm not able to call anyone or use the data.
I had paid for the initial data package too but i'm not able to use any of it. I really need a response asap.

Sir my cradit card payment to airtel payment billdesk pls serch payment which account. I am not use card airtel payment but my card use online airtel payment pls sarch and chek my name is (Manoj kumar-[protected])
My mail id ([protected]@gmail.com)

Rs.10, 000.00 was spent on your sbi card no. Ending xx4243 at airtel pymt-billdesk on 8 jan 18. At 4.17pm

Rs.9, 000.00 was spent on your sbi card no. Ending xx4243 at airtel pymt-billdesk on 8 jan 18. At 4.17pm

Have been using airtel prepaid sim since about years now, and from months i have been facing an issue of call dropping and unable to send sms to any number, i have registered a complaint about 50 times as of now, and everytime i was asked to wait till 24 hours to resolve the issue, but issue remains the same. I was asked to change the sim card as well, i changed the sim card and i changed my phone as well. Everytime i call the customer care centre i have to explain them about the issue and issue remains the same. Please help me

Sir my airtel dth id [protected] suddenly get one message through mobile no 98110412 that omshakti channel activated and rs 39will be deducted. But i have not subscribed it. Please deactivate it immediately and if any money deducted from my tv i'd pl refund the amount immediately.

Change yourself first and then look at other

Early reply is expected

Mangal chandra paul
Id [protected]
M. No [protected]

I request you to stop the offer advertisement you guys do before every call i make and i recently called customer service and from supervisor (Rohidas jogle). He informed me that other number advertisement is been placed over the call but that number isn't airtel and they clearly say it's airtel offer so please stop this # and close pca services for my number

I am unable to recharge my airtel prepaid mobile number [protected] for the past 48 hours. I had got my number changed from postpaid to prepaid about 3 months back. Now i am unable to recharge my number via any means be it airtel app, airtel website, paytm, airtel store, freecharge. I have called customer care but they are not ready to raise a complaint and are consistently saying that there is no issue from their end.