Airtel Complaints & Reviews

I'm having a airtel hotspot dongle which i have purchased from a authorized salesman of airtel, during purchase it was told to me that 'initially the plan is 6 months advanced rental after completion of 6 month it will converted to monthly plan'. But after several communication from my end airtel didn't convert the plan to monthly basis again the plan renewed to advance rental plan and charging a very high amount than current plans.
After complaining to the nodal officer, the organization convert the plan into monthly plan but additionally the total amount of deactivated advanced rental was added with my account. Now the organization insisting me to pay the total value which was not served by the organization.

Hi, my airtel dish tv customer id is [protected]. My airtel dish got dislocated due to repair at my house. I called the customer care on 12th, 13th & 14th april. They told me the same thing that an engineer would come till 7 pm & take a charge of 250 rs to relocate the dish antenna. I agreed but still no engineer has come to my house to get the job done. I m fed up calling the customer care again & again. I have my validity till 4 july. Please forward my complaint & get the job done. I tell u that airtel dish tv is having the worst customer care service among all the dth providers. I might not continue after this experience after 4th july.

Date of incident: from august 2017 to till date
Company - airtel
Incident - internet connectivity issue and signal drops (Postpaid)
Description - i am continuously following up with the airtel customer care through calls and mails regarding the internet connectivity issue nd sigal drops in my locality (Ashwath nagar, marathahalli, bangalore). From last 1 year, the issue is not fixed yet. I questioned airtel about the issue and charging for not been used or access internet.
Airtel has been telling as india's fastest network in india. But it doest qualify to say that. I have proofs to justify this.
I have tested jio and airtel speed test at same time. Airtel shows about 460 kbps speed whereas jio shows atleast descent speed of 2.6 mbps at the same place and same time.
I wanted to register a complaint on airtel for saying airtel as indias fastest network and fooling customers to grow there business. Please help me on the same.

Sir.
Iam from Bhubaneswar. I had a aircel sim which had stopped working due to its bankruptcy. So i opted to port out of the aircel.
So i chose the best service provider in india that is AIRTEL.
But i am facing certain problems.
I had ported from aircel to airtel at 21/3/2018.
It usually takes about 1 week from the date of porting to activate the sim. But till now it has not been activated. I could not do any type of official work . My phone number .
I would be very thankful if someone could resolve my problem.
Thank you
-syed sohail

Hi, i've raised so many complaint with airtel customer support as i am not able to send messages from my airtel number. I've tried with differnet handsets and still the same fault exists. Very poor service and no one contacted back regarding complaints. Now i am not able to reach customer call centre advisers. So frustrating journey. If i need to use few important applications i need to send sms from my registered airtel number. But not able to do anything. I am not getting services for what i am paying.

Dear airtel team,
My office is situated in delhi ramphal chowk, dwarka sec-7, new delhi 110075.
One the sales person pawan mishra has been committed the broad band speed 40mbs, but when i brought the connection speed was too low. It is 15 to 20 mbs. On number 0f [protected],

When we are communicate to team but they were not provide me satisfactory answer.
So please suggest

I'm using airtel number [protected]. I recharged this number for rs. 400 using my airtel app unfortunately the transaction was failed so again i tried to recharge with the same amount rs.400, second time also the transaction was failed but the the amount 800 was deducted from my account for the failed transaction.
Then i spoke with the customer care, they told 7-10 working days the money will be refunded but 20 days has been completed till the money was no refunded. This is totally unfair. Refund my money as soon as possible

I have submitted the following mobile numbers for porting since 12th march 2018 earlier they said it takes only 25 to 30 days now they are saying 35 - 40 days... And till date it has not worked.

Why trai and technology in india is so backward why did they lack vision they know that it is a 1 billion country and yet plan for small capacity!! Which results in call drop, and all kinds of problems.

John f kharshiing
Shillong

Sir/ma'am,
My mother (Shalini pradhan) and i the undersigned visited the airtel city office, jhansi (U. P) on 17th of january 2018, for aadhar linking to our respective prepaid airtel numbers. As both numbers were earlier registered on my father's name who is no more, we were been told by your representatives at the office that we need to convert it into postpaid for getting it transferred to our names and subsequently can be linked to our individual aadhar numbers, so we did that and paid the required fixed charges of rs 250 each on[protected] for post-paid connection.
At that time the prepaid balance of my mother's number was around rs 500 (Don't remember exactly) also in my prepaid account there were approximately rs 30-40, we were been told by your representatives that this balance is going to be adjusted in the post-paid bills of forthcoming months, but sadly even after three months bill there was no amount adjusted. To ask for this when i visited the city office again the representatives straight away rejected this and asked for me to tackle this on my own by giving me the customer care number, they said that they do not have any record of our prepaid numbers.
When i contacted the customer care for this, i felt betrayed after knowing from one of your customer care executive that there is no such provision and he told me that the city office representatives told a lie about this.
Sir the problem is now i don't even have any written proof of what the office employees said to me (On 17th) and also of my earlier prepaid balance.

Kindly look into the matter and help me out in this.

Regards,
Sharen pradhan (Mob - [protected])
Shalini pradhan (Mob - [protected])

We have cug connections and having 26 connections. From last august 2017 we submit complain about mobile network... Within office premises no one able to dial or revived any calls... Even we submit for portability request... From your end take some time to resolve the issue...

But hope less service...
No one contacting after that... No improvement... Only false commitment...
In view of this we are facing tremendous business loss...
If you don't able to resolve this issue with in 3 working days we don't have option to take legal action agents airtel

Being an airtel subscriber since last ten years, recently i upgraded my dth to hd, during the installation, the person who had completed takes the charges and committed that its will work within 2-3 hours. After one day when it was not working i called some numbers which was shared by the engineer, and after many calls they told me that it will work within 24 hours, when 24 hours was completed, nothing works, again i called those numbers and a lady told me that it will take 48 hours to upgrade into hd, after so many calls when 48 hours completed again no response was committed. Again i called the service engineer and he confirmed me that next day means forth day o[censored]pgradation process, he will come at 10 am to check the issue. When i called him at 11, the service engineer told me that he went to some other place because he was told to do that, and said that it will take some times to reach my location, after so many calls he informed me that after two hours he will come to mu place, and still i am waiting for service engineer to come and rectify the issue.
Why airtel fooling so much to their customers, and doing such things so that their loyal customers get attached to other service providers. I had made more than 50 calls but still no response from anywhere? I am thinking of filing complaint in consumer court.

I have wrongly recharged my airtel prepaid number through syndicate mobile banking app, i need reversal and need my money back. I have recharged the plan of rs 399/- trans id is[protected]. Recently on 09.04.2018 i have recharged the same no it has the validity of 28 days. Unknowingly i recharged it today too. What is the procedure for refunding the money? I need to cancel today's recharge

My dth id: [protected]
I was in pune. Where we have a common dish antenna for airtel dth. So, i was not given the "free" dish antenna and 10 meter cable wire. Now i have been relocated to navi mumbai, where we do not have a common dish antenna for airtel dth. I need my "free" dish antenna and 10 meter cable wire. Please provide it to me. I tried calling customer care, but they don't know how to give.

Airtel very bad show.

Regards,
Rajesh

As airtel has been saying that their's network is the high speed network due to this reason i switched to airtel but now i regret my decision as there is neither 4g nor 3g or 2g speed available to me. I have made a recharge of 349 and i am not at all happy to spend this amount of money as it is not fulfilling my needs. I hope airtel may pay attention to it and try to solve my problem. I will be looking for positive response.
Thank you

I have re-charged my mobile phone on two occasions at short intervals recently. You have, on your own, dragged me into the so called services, i. E classy and glam videos and gamepind services and charged me without my consent. Thereby i have lost a good amount against my balance which now stands at a very low level. It is not unfair on your part to debit my a/c for such services, wherein i am not interested, without my consent.. I use my mobile phone (Being an 85 year old senior citizen) only to communicate with friends and relatives.in future please do not deduct any amount for such games which i do not and would not wish to take part in. If you do so, i will be compelled to come out of airtel, with which, not one or two but many years, i and the members of my family, are related.

Ayurveda service started on my no [protected] at 14 April 2018, 12:47 AM without any application or request or subscription, and 49 Rs deducted from my main balance i have deactivated it at 14 April 2018, 10:16 AM. But i want 49 Rs to be refund on my main balance account. otherwise i will go to the counsumer court.
Thank You

I request you i was send port request few day please accepted my port request my mob no - [protected], my name is - ramdas genba surywanshi because i am stay site airtel range very very poor so i am suffering this problem so please accepted my request urgently.
Unique porting code az 514853 i am 3 time porting but not clearance your company please give me clearance.

Hello i am harsha tahiliani... I lived in jaipur raj.. Where i purchased airtel 4g sim about one year ago but now i am living out of country so my no has changed... Ths sim is not using... But this no91 [protected] i was using it only for whtsup... Today i updated my no with belize country but someone is misusing my old no and sending weirded message to my contacts and mi’s use my identity... It’s a humble request plz trace him or her and block the all no of ths sim registration... Thnx and help me

Hi, i ported my tata docomo number to airtel number last month around march 15, the shop retailer said it will take a week time but after a week my docomo number signal went away and my airtel number got activated to somebody whos on other district and i got so much disappointed and i went and complained to the shop retailer and she gave me a new sim with the same number saying it will activate within. A day and i waited nothing happend i went and asked them again they gave me a new sim again but when i put the sim on the phone it always says no service and i complained to them and they said the sim is active you need to put to manual mode i tried manual mode and changed the sim with 5 mobile (Android, ios, java, windows and ipad) nothing worked and if i call to the number it says the number doesnt exist and the retailer asked me to apporch the airtel prepaid office in town and i went and asked the person she gave me a new im with that number and she said it wil active in few days and noting happens still no service i went again and complained she said she will write a mail to airtel support to sort this probelm out, but nothing happend that person was so irresponisble and didnt esclate my issues and she said the regional manager was not rechable i got so much angry i was travelling around 10 miles daily to sort this issue out and these person dont know how to treat or esclate and issue finally i got hold of the regional manager and he too gave me a new sim but still no service finally he said me to give my aadhar card and photograph to send to airtel office but he didnt send untill i called him and follow up and im shocked by thier irresponsibility and mostly that person was not avilable in his office its been a month now, im facing so much troubles im missing my freelancing projects and i cant recive otp from my bank or make transction and mostly my visa process is going on and the concere d person has my mobile number which is doesnt exist now i got so much stressed out with this issue and i faced a financial loss and i missed my clients im so much troubled by this network the number i used for a decade now but its not working please somebody help me sort this issue out

Ported mobile number - [protected]
Proof name: ajai victoria

If any leeds call me at
[protected]
Or ajstyles. [protected]@gmail.com

As i'm using airtel prepaid simcard [protected] from 6 years from last 4 months i'm not getting the signal inside my home both for voice and 4g net so please do clear my issue as v three persons are using airtel in same home it as became a big issues, so please try resolve this issue. My address is no -31, srinivasanagar, ponniammanmedu, near kamaraj matric school,. Chennai-600110.