Airtel Complaints & Reviews

Ordered an S9+ 128gb . Order id: Order ID: 10025642
It was supposed to be delivered by 13th April, it's 16th today and the phone has not yet arrived.
Vulcan, airtel's delivery partner does not have any contact number and neither does Airtel have their contact number (how dumb is that?).
Now, the tracking shows that they arrived at my doorstep and still couldn't deliver it even when the doors were open (me eagerly waiting near the door).
Moreover Airtel online team seems least interested to assist me in this case as they havent replied to the numerous emails I wrote and did not bother to contact me either.
The only dialogue they tell is we "we assure you sir, you will receive it. If you do not receive it by today or tomorrow contact us and we will resolve the issue". The next time I call they repeat the same dialogue.

Can someone genuinely do their job and help me get my handset?

Not getting 4g signal in santaldih areas of purulia district in west bengal. It is very poor. Any how early in the morning we get it but very slow and after 7am no response. It is very irritating.
We customer are paying full amount to company then where is value of our money? What is the quality of service being provided to us inspite of full payment from our side? We have taken airtel sim with a expectation that this company will look after our interest and provide quality service but all gone in vain.
Hope our grievances will be looked into and we shall get good signal of 4g.

My airtel sim is showing 'no service' from past two days. Send a complaint email to airtel but no reply. Using airtel sim from past 9 years but now its time to port.

Circle - himachal pradesh

Please stop calling yourself the fastest network in india. As soon the network resumes i will hardly take a minute to port my sim to another service provider.

From last few days/weeks the network become dead slow. Previous generation 2g service was far better than this. Downloading speed is hardly 15 kbps and that is also not consistent. And the problem not only in my phone. All the customer in this area are facing the issue. Companies are busy to advertise their offers but the existing service become more and more poor.

I received data use alert from SMS AK 650009 which I have not used.Further
such alerts are regularly coming.Please if anybody is misusing my phone.I am not using this phone and still deduction is going on .this is unacceptable.Please look into the problem find a remedy.I am not using my Airtel mobile No:[protected].Still, I am getting SMS as mentioned above with deduction from my main account.This I hope explains my helplessness and constitutes my complaint.

On 9/04/2018 i applied for porting number[protected] from reliance to airtel. This was done at airtel store near to sindhi college hebbal bangalore - coffee board layout. No bill was given even after request and insistence and she said it is sim charges and no bill will be given

The lady collected rs 560/ and the porting got done from 15/04/2018.

Today i am trying to make calls and no currency in my account. What happened to the rs 560/.
This is absolute deceiving from airtel. Need justice

This is Authithan, My mobile number is [protected]. My last month mobile bill is 593.00. Actually i paid by way of airtel money, already airtel money wallet contains Rs.15/-, further it would be loaded by Rs.578/- through Our AXIS Corporate Banking. I send our Bank Statement as on 27.03.2018 and screenshot of that transaction status history. Till now that Rs.578/- not refunded to Our Account or till now not updated in my Airtel Account. Kindly check the transaction details and do the needful.

As my number has been port to jio in february and advance payment cleared 600 rs only 70rs due amount pending for the cycle 12 january to 12 february. Payment cycle.

Then how 257rs amount due pending for the march, as i have already ported before 12 february.

I am ready to pay only 70 rs due, but not march amount because i have not used your airtel service. How you generate march bill.

How i switch to airtel again and why recommend to my friends to switch to airtel, as airtel is generating without using airtel service bill.

Number: [protected], airtel account: [protected]

Please clear my issue asap.

Airtel is changing unused service bill, this not good.

I have a vodafone no [protected]. I am willing to to port from voda to airtel having porting code. But customer executive mr subendu som of 10 bentink st of kolkata of airtel store refused to port without first recharge 178/_. L am willing to do so but he informed it will be recharged after 7 days. Then i demanded a receipt for deposits money but he refused. So i could not port my no. Now i have a grivance how he can take money without receipt?

Team,

I have ported my number from vodafone to airtel. Since morning, the activation status is "pending for activation". When i spoke to customer care executives, they told another 4 hours, it would be active. It has passed almost 14-15 hours since past morning. Still, there is no progress. I can make outgoing calls but no incoming/sms. I can't even generate an otp for any transaction. I spoke to 6 people in the customer care for to find a reason for "pending for activation". I am really frustrated with your service even before starting using the service. Your customer care people don't even know to explain what is happening and what went wrong in the activation. I have never seen this much delay in the activation process. They even said that it is escalated to activate it real quick. But still no response. Do you people think that we are fools to hear the same reason every time?

Thanks,
Gowtham

Came to Newyork last night and till mobile network([protected]) is not getting connected. I have recharged for 3998 and it is of no use. And also they have deducted 99for International roaming charges. Please make a complaint and make it working or revert the money. This is completely irating to me.

I am airtel user using airtel numbers since more than 6 years.

This morning around 10.30 am while recharging airtel number xxxxxxx007 i mistakenly recharged on xxxxxxx077 for amount 399 through paytm

Operator reference number [protected] 399

I read many blogs which mentioned airtel call reverse recharge or transfer recharge.
Please help with above.. This is first request to airtel for any such incidence

I am aware other mobile operator's have helped in such incidence expecting same from airtel

I have sent message to port my vodafone no to airtel on 9th april 2018 and on 13th my vodafone network stopped and i inserted the airtel sim given by provider and the network not shown, at that time i was in karnataka and i went to andhra pradesh on 14th then network came and again i came to karnataka on 16th, again network issue, i spoke with the provider he told me to change the slots and i did, still no network, please resolve the issue as soon as possible.

Hello sir,
I am shiv kumar sah, and im using airtel prepaid mobile no i'e [protected],
On 15/4/18 8:03pm deducted rs. 3 from my mobile main balance against super store service, but i didn't request for this service, if request for this service then generate the request no. But no any request no. I have because i didn't request any type of service.
So i request to u please return my main balance otherwise i porting this no to another network.
Thank you.

Dear sir/madam,

Kindly help me to unlock my airtel wallet blocked 7k.

The issue was typical error of date birth instead of 1988 i have entered 1987.

Please help me to amend date of birth release 7k. To make payments, recharge etc.

Airtel [protected]
Name:annapurna dasari
Date of birth: 01/04/1988 (But entered wrong while registering 1987)
Pan: attached
Aadhar: attached

Hi this is sachin an airtel user since last 10 years from last few days i m getting msges from a$-tfarot dat [call cost is 0.00 duration 10.30 bal. 0.00] this msg came twice or thrice in a day and at dat time i m not at all using my cell den also i m getting dis kind of msg. I m worried dat my cell no. Is been hacked or something, so plzz help me out n get me out of dis problem n also block all the telemarketing msges, i dont want any of dat.

Kind attention mr. Gopal - ceo
Kind attention mr. Sunil bharti mittal

Respected sir,

I have received a call from mr. S. Ashwin on 5..2018 ([protected]) to offer air tel tower proposal and asked for me to sent my id proof like aadhar card, pan card, voter id, ration card, bank pass book front page and land documents submitted by mail info. [protected]@gmail.com.

Again he called you land selected air tel tower commissioning, i feel very happy. Again he called me to pay rs.3000/- only for swapna for doucments
Charges a. C. No:[protected], canara bank, r. K. Puram, sec-12, new delhi.

After my payment i have received a cash receipt from air tel telcom towers ltd (Not containing phone nos, cin to tin numbers).. Again he called phone for making paymnent in the name of mr. Akash tyagi a/c. Number :[protected] (Bangalore.)

I surprised why you are asking for payment on personnel name deposit (No proper id like aadhar, pan card or bank pass book front page). I request your personnel the payment to be made company account, he is denied my request.

Meantime i consult my auditor, lawyer asked me are you meet the air tel
Personnel directly. (My answer - no). I feel that there any mistake will be made who will be contact the above said problem.

Kindly let us know the right person contact phone numbers, mail id,.

I am ready to pay rs.23, 500/, for any air tel company or branches. But my doubt may be cleared by your personnel as soon as possible.

Meantime i have pending my payment for your reply

Thanking you for your cooperation in this regard.

Thanks & regards
K. Velumani
[protected]

Dear vikram,
Greetings from airtel!
This is in reference to you mail informing us about call drop issue faced on your airtel mobile numbers [protected], [protected], [protected], [protected].
As discussed on [protected], the issue regarding call drop has been addressed to the concerned team.
However, we can check that 3g/4g coverage in your area is good, therefore, you might be facing intermittent issues.
We would like to inform you that there is a 4g site under up-gradation in your area and it should be on-air very soon. This will enhance your network experience.
You may visit www.airtel.in/opennetwork to check the network performance in and around your area.
We appreciate your patience till such time.
Thanks for reaching out to us. Delighted to assist you.

Yours sincerely,
Arjun yadav

Bharti airtel ltd

— original message —
From: [protected]@gmail.com
To: nodalofficer. [protected]@in. Airtel.com
Cc: [protected]@airtel.com;[protected]@inairtel.com
Sent: 21/01/2018 01:40:26 pm
Subject: network issue poor network

Dear sir

This is regarding issue of network in our place (A-1/47a janta flats paschim vihar new delhi 110063) from last fifteen days.

IÂ had tried to call many times your customer care number (198) they are checked issue in my area and accepted problem of poor network. Told me our technical team working for 4g network and said this issue will be resolve till 20 jan 2018Â but still having problem of network.

We have four airtel number which are below :

[protected]
[protected]
[protected]
[protected]

Issue call auto drop network up and down every sec internet issue

Other vodafone number working fine

Contact [protected] vikram

Please resolve my problem asap.

Â

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Hi team,

On feb 2018 i paid inr 500 for broadband connection in my area for 40 mbps plan, but after some days airtel people said that they can't provide 40 mbps plan in that area, so i asked for refund. I'm still waiting for my refund money but no step has been taken.
I have already raised complain that has been closed, please take the necessary steps.

Airtel acc no:-[protected]
Request number:[protected]

I had done my airtel recharge my no [protected] of rs. 149 for 28 days in which i am getting unlimited calls, 1.5 gb per day, 100 text messages per day. But you give me only 1 gb per day but as my offer i have 1.5 gb per day.
In future i will never get this problem airtel. As comparatively jio is the best.
Airtel is the fraud connection