Airtel Complaints & Reviews

Your services are very poor even 2g network better than your 4g network. I am receiving less than 20 kbps downloading speed. I am a new customer of airtel and this is my first and last experience. I will never suggest anyone to go into airtel network. Even jio better than airtel in my area. Well i am from nohar, hanumangarh district rajasthan. I am very disappointed from this network.

Kindly improve your services. Your services are very costly but your network is very poor.

I have a postpaid connection which is not active for almost a month now but they are making me pay money to activate it. Worst thing even after full payment even when i am not using. The connection is not active.

I am speaking to airtel 121 almost every single day and frustrated with their fake deadline with no resolution. How to reach the next level or teach them a lesson for these crazy support.

I bought an international roaming pack for the usa for inr 2999 for my prepaid number [protected] which is supposed to give me call, sms and data privileges. However i am unable to make any outgoing calls and my data is not working. This puts me in a nightmarish position while roaming internationally as i can't call a cab or call someone in case of an emergency. There is no proper channel to call a number which i could find on your website and there is no way i can find help using the 'get help' option on the website. Please help asap!

I ordered an airtel dth connection online using their website only and i ordered a package which showed 301 sd channels and 33 hd channels on 1/5/2018. I got a phone call and i confirmed the said package. The local distributor came and installed the product on 2/5/18 and said it will be activated within half an hour and took rs 4100 and went. The activation was done and when i could not watch any hd channels, i contacted distributor and he said it will take at least 4 hrs for the hd channels to get acivated. I again phoned him next day as i could not watch hd channels, he said he will come next day as he is out of station. As i could not wait longer i contacted the customer care 4 times but they said the package is already locked and they cannot do anything. My original package costed me rs 230 and this package costs me rs 300 without any hd channels. So airtel dth has cheated me.
I want my original package.

Hi,
This is very disappointing or unsatisfactory response from airtel.
I recharged my number via airtel website for 450 rs on 10th april 2018. Recharge was unsuccessful but amount got deducted. I had called customer care 3-4 times regarding refund of amount, they keep on telling dates of refund but at the end there is no refund done till date.
So shameful that you keep on cheating your customers. If this continues no one would avail your services.

Regards,
Saba

Yesterday my subscription ended and today 5thMay2018 my account got suspended.Now I am being asked to pay Rs.15 for suspension charges. I believe this is a prepaid service and there is no concept of late payment. The customer care is worse, need to be on the phone for minimum 10-15 minute every time we call. Please look into it.

Im from mangalore. I filed a complaint abt my broadband on may 2nd cz its not working properly. And its been 3 days now, no one came. I called at least 2-3 times everyday to know abt my current request status. The staff always gave the same answer and gave me vague answer. If i call in the morning they will say the engineer will come in the afternoon and if i call in the afternoon they will say the guy will come in the evening. But no one came. Nobody sent me notification or text or call to update me abt my request status. Supposedly my request should be clear by may 6th at 12am. Till now still pending. The service is very bad. The worst service ive ever received. This is very upsetting. Hope someone can do something abt this.

I recently received a call from your calls center proposing a plan. On reverting that i was really busy and not interested since i am not a consumer of the telecom service, the caller was really rude. He hung up the call without waiting for a reply. As a previous consumer of airtel, this call has reminded me about why i even changed the service in the first place. [protected] was the number through which i received the call.

Hi, i have done online transaction on this site https://www.airtel.in/prepaid-recharge. after taking otp from mobile transaction got unsuccessful. Balance of rs. 249 has deducted from phone. I couldn't get any transaction id. I received a text that thank you for using debit card... For rs. 249.00 in gurgaon at bharti airtel limited on[protected]: 15:38:53.

Please help me for taking my money back. I really disappointed with the service of airtel. I am using airtel since a log time but now i am fed up with airtel.

Dear customer
My airtel mobile number [protected]
I converted no.in postpaid to prepaid last month aprrox 25 april 2018... Also i got new sim. Nov last 2 days network available in new sim but services are totally stop... Likes in/out going sms and data.
I am so tried to compaint again this issue but no one care about this please resolve my issue aeap... Otherwise i will definitely complaint to higher authorities...

I have 399 recharge (Last month) for internet use but very low internet speed last few days and not attend my call in customer care after many time trying. So kindly seen my problem seriously and resolve as soon as possible. Airtel is provide world fastest internet provider company if not resolve my complaint then refund my payment and block my airtel no.[protected]

I bought a new airtel broadband connection. [protected]_kk is the id. I was promised and also given a pamphlet of 40mbps connection. I was charged inr 6018 including gst (Inr 5100 excluding gst) for 6 months for the 999 plan. The plan included 100gb per month at 40mbps and 750gb bonus data upfront. However, i have been given a 16mbps plan without any bonus data. Despite calling customer care on numerous occasions and also contacting the representative who came initially, the problem has not been resolved. It seems a clear case of cheating.

Sir, yesterday i had recharged my number two times, 3 months unlimited pack of 498 and talk time of another 20 rupees and this morning i saw that i have received a message at 1: 22 in the night, that my balance is cut 9 rupees taxes 35 mb given to me man did not do anything like this and when i get 1.4 gbs per day, by myself, you have given meb money by the people who gave me the money, keep that mb with you and give me my money return

I have recharged my airtel dth acc. No.[protected] on 27/04/2018 with rs.300 via rechargeitnow. But acc not activated. One of airtel executive said me to recharge additional rs.165/- i done it on airtel website. But still problem arises. Then i contacted customer care. About 12 times. Always they said that they have done needful. After 9 days still problem arises. Before 4 days they said that they have taking complaint and will send a engineer. Till there are no contact from company today i contacted to customer care they told me that no engineer is coming because fault is not that type. One executives says engineer will come other says no. Some c. C. Executives are arrogant there talking like we are depend on them they cuts the ongoing call. How many times we have to contact airtel for this problem. Airtel deducting amount daily without providing service. They provide me only their add channels. There are no single channel is running of the package. Error code is 4. So i sms add one channel number then reply from airtel is your acc is suspended. Exes says no problem, systems says acc. Suspended. When i call to customer care with my dth acc. Provides me full balance but with my registered phone no.[protected] it says only rs.7. Pl solve the problem as early as possible.

I have recharged rs. 100/ - on 16th april 2018, and activate rs. 2.20 per day package but i found my balance is nil on 5th of may 2018... While talking with customer care they told you have activated some channel in 18th december 2017, and so deducted n adjusted... I have not activated any channel in december 18th 2017 and not seen so need reversal of my auto adjusted amount for same..,. If automatic activated without recharge then i never recharge with airtel in future...

Hi,

I tried recharging my airtel prepaid number this morning for rs. 449 through my banking app. The amount was deducted from my account but i didn't receive any recharge. I usually recharge using my banking app and it happens within few minutes. I need the recharge asap or at least refund. I'm not able to contact airtel customer care as well since there are various options to choose from when i call the customer care number and there is not a single option for resolving these kinds of issues.

Thanks,
Chitra

Hi sir iam ashok kumar, from hyderabad. Please bane airtel network this is # network.in my mobile full signal but no net. And main problem is this net work oparator dont connect jio net work contuinesly 4 times or 5 times dail but they or lifting no hearing voice. This net workis cheating constumers. Please close all permisions this blody oparator

Respected concern,
My no. Is [protected], my balance was 106.20 inr. Today at 9:44 am suddenly i got sms that hungama services from super store automatically updated on my no. And amount 99 inr has been deducted from my balance now balance is 7.20 inr.
For your kind info i didn't use my cell since 9:00 am so how can your company cut my amount while i didn't ask for any service.
So please return my amount in my balance of i have to go through consumer court. Do the needful asap.

The place where i live have no network. Can't call to others, even if they call i am unable to understand what they speak. I have already reported thrice to them and got no response in return. Even if i got signals in other places voice clarity is worst compared to other networks and coming to data it really do sucks, i am using 4g but i dnt even have 2g speed

I am not receiving my bill for mobile no. [protected] regularly. When contacted local showroom they are ignorant about an proper response. Please ensure bills are sent regularly. Address: B. Ashok, 12/14 Thoppil Nagar, Navavoor Pirivu, Vadavalli, Coimbatore- 641 041.
I have to submit the bill to office for reimbursement. Please do the needful