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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 856

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S
Sangita Hazra
from Darbhanga, Bihar
Apr 8, 2018
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I had recharched in my airtel sim rs997 but i wanted to recharge rs99 on 6/04/18. As i had done a mistake so i complaint in airtel customer service. There they asked me to
Forward a mail at appellate. [protected]@in. Surreal.com.
So i did that but i don't get any reply still now. Thenafter i have called so many times in customer service. Eachtime they
Said that they can't help me. So i want your help to get back my money because on
Rs 997 there was nothing such special offer and it was just a roaming pack just for 1 day only and i couldn't use it so my money was totall wasted.
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    Pavankumar_raja
    from Bengaluru, Karnataka
    Apr 8, 2018
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    Address: Bangalore Urban, Karnataka

    I live in banglore city. But after 4 pm, airtel is the worst network. Neither i get calls nor i receive properly. I need to dial a number atleast 10 times min to connect a call. Even after dialling so many times also, chances of getting connected is very less. And the messages thing, each message i need to try sending 3-5 times and then only it will be sent. And coming to internet i get 0.67 kbps. And this is metropolitan city and can’t you provide proper services either? I attached the speed test pictures and i did speed test in the same app oakla which you people regarded that it given a result as speediest network. I called customer service but no use at all. Very pathetic service from a big name company.
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      M
      manik khajuria
      from Kud, Jammu and Kashmir
      Apr 8, 2018
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      Address: 180006

      My name is manik khajuria
      I am a resident of bahu fort
      Jammu
      180006
      Here is one airtel tower which is installed more than decade which is very harmful for human beings and also life threatening of our local people which resided near the tower
      I requested to bharati airtel please take immediate action and remove this tower which is located in our residential area
      Airtel customer support has been notified about the posted complaint.
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        V
        Vaibhav.K
        from Gurgaon, Haryana
        Apr 8, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

        Dear sir/ma'am,

        I am writing this letter to bring your attention that, i had enrolled for a new broadband connection cef no.[protected], airtel receipt no: [protected] on feburary 24th, 2018 and was assigned your executive saveer ansari, whose contact no.- [protected]. He told me that my connection will be done by tomorrow that is by[protected]Sunday). But, on sunday he called me and told me that there was some document which was not uploaded by your staff so my enrolment could not be completed. He further told me that, it could not be done today i. E.[protected] and have to be wait till tomorrow i. E.[protected] and he will come by 10:30 in morning and install my connection. On[protected] i called him around 10:30 and he told me that he is nearby only, installing another customer's connection and will be their by in 20 mins. I again called him after half an hour he told me that my connection could not be done due to some technicalities. Then, i told him to cancel my registration and refund back my installation charge which he told me that will be done within a week after he files for the cancelation process. Its been more that a month neither i got my refund back nor your executive is picking up my call.
        I have uploaded all the relevent documents below. I would be grateful if you could cancel my registration for the same and refund my money back.

        Thanking you

        Yours truthfully

        Vaibhav kumar
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          B
          bhushan_g
          from Mumbai, Maharashtra
          Apr 8, 2018
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          change register mobile number of airtel dish tv

          I want to change register mobile number of airtel dish tv. I have tried to change it by https://www.airtel.in/airtel-update-rtn/digitaltv-rtnhome# but this link not working properly. The link asking three questions outof that we have to entertwo correct answer and i followed the same but after that also its not working.
          Old mobile number:[protected]
          New mobile number : [protected]...
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          G
          gayathri karthickeyan
          from Perundurai, Tamil Nadu
          Apr 8, 2018
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          Address: Coimbatore, Tamil Nadu, 641044
          Website: Airtel

          I have been deducted with 6times charging for vemes on my airtel number [protected].

          If i do not get my money i will take it forward to file a case against your organization for activating unauthenticated debits / vale added services without my knowledge.

          I have been with airtel since 2010. I always wondered why my bill is getting higher every month by month.

          Please do the needful on priority.
          With all previledges
          Airtel service consumer
          Gayathri karthikeyan
          Airtel customer support has been notified about the posted complaint.
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            A
            Anudeep rao Errabelly
            from Hyderabad, Telangana
            Apr 8, 2018
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            Address: 501301

            Airtel always wants profits that’s true when my daily limit is 1.5gb post fup speeds are worst 12.2kbps and before completion of 1.5gb daily limit why you people will slow down alert:100 mb after that message even my google page stops to reload... Not at all satisfied with your customer relationships issue with your cell towers also very less voice coverage data is fluctuating between 3g and 4g.. Iam a student of sreenidhi college all of my friends suffer in area of yamnampet ecil flyover... Please solve network coverage issues soon
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              S
              sam_boy
              from Delhi, Delhi
              Apr 8, 2018
              Resolved
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              Resolved

              One big shameless cheater and fraud company i changed my dth [protected] pack yesterday to bollywood pack but despite changing pack and deduction made as per new pack the channels are not active yet as per the pack and no customer care is reachable no emails are replied by these cheaters so i am missing all my ipl matches jut because of airtel a fraud company shame on you airtel this is how you repay your customer who trusted you
              Apr 8, 2018
              Complaint marked as Resolved 
              Channels are coming after contact customer care after long time
              Airtel customer support has been notified about the posted complaint.
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                A
                Ashish s pillai
                Apr 8, 2018
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                Address: Kollam, Kerala, 691500
                Website: www.airtelindia.com

                Myself abhishek
                I submitted my application to airtel service centre in karunagapally kollam kerala, addar copy, photo and rs 550. To convert my postpaid sim ([protected]) to prepaid but the customer service centre didn't pay my bill and now that are telling that i have to pay extra 550. One of lady is working there she don't know how speek. They give one sim card for activation and until now nothing has happened to my sim. One of customer care executive called me then also nothing has happened.
                Thanks
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                  C
                  Chandi Bagchi
                  from Rangpo, Sikkim
                  Apr 8, 2018
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                  Address: Kolkata, West Bengal, 700031

                  I reside in jheel road in dhakuria kolkata-700031. My name is shampa bhattacharyya bagchi. I need to block the number for any unauthorized use. I would also like to request you about transferring all data in my sim to the new sim that i will purchase, so that my number remains the same. Please also let us find my mobile phone by reaching out to the number through gps activation. My phone is samsung make and with insurance.
                  Airtel customer support has been notified about the posted complaint.
                  Apr 08, 2018
                  Updated by Chandi Bagchi
                  In case you find any news or you need to contact me, the number you can make a call is[protected]
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                    A
                    from Chennai, Tamil Nadu
                    Apr 8, 2018
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                    There is a discrimination between prepaid and postpaid charges in airtel chennai circle. The post paid charges for unlimited calls, unlimited roaming for a month is ₹399 +18% tax whilenin prepaid the charges are ₹199 including taxes for 28 days. This is 50% lower than postpaid which is abnormal. Help needed to direct airtel to provide even offer to postpaid too.
                    Airtel customer support has been notified about the posted complaint.
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                      G
                      Govind Shanmugam
                      from Bengaluru, Karnataka
                      Apr 8, 2018
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                      Address: Bangalore, Karnataka, 560008
                      Website: NA

                      Hi,
                      I've been facing service disruption (No service outgoing voice & sms) on my postpaid mobile # [protected] since last one month. Multiple complaints has been logged and both support & technical team closes the tickets w/o providing solution saying no issues at their side. The issue escalated to airtel appellate team and nodal office however no solution to fix my problem and not sharing the upc code for porting out.
                      This is completely frustrating the customer.

                      Start date of incident: 6th mar 2018
                      Mobile: [protected]
                      Desc of incident: mobile # no service (Outgoing voice & sms), also port out (Upc not provided) and charged for no service which is ecs activated, request waiver not taken
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Sreekanth Reddy Peerlapalli
                        from Bengaluru, Karnataka
                        Apr 8, 2018
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                        Address: 560103

                        Hi, my number mnp not activated till now. Its been 18days from deactivation from parent idea network. So many times called to customer care and given complaint from through personal mail id and twitter also, contacted arc where i submitted documents but all saying "further reviewing". How many days you people will review for details. Its been harassing situation for me to get activation of my number. All my banking, cards, office contacts are with this number. I need proper reason and need urgent resolution for this issue.
                        - sreekanth

                        Adding up: ix272744 - generated on march 8th 2018 and got message from airtel on march 18th 2018 that "porting requested to my number validated by idea and number will be ported in to airtel by[protected]:00:00" but till now its not activated.
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          Drawinder singh
                          from Mavelikara, Kerala
                          Apr 8, 2018
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                          Address: Chennai, Tamil Nadu, 600040

                          Despite of my several request to customer care center anna nagar west no action has been taken so far every time iam recharging 4g pack but gets the speed and network of 2g. I think enough is enough this time if you are not going to take any action then i have to file a consumer case against it even i have all the evidence with me and going to swith to idea network.
                          Airtel customer support has been notified about the posted complaint.
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                            J
                            jaga1111
                            from Hyderabad, Telangana
                            Apr 8, 2018
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                            Address: Rangareddy, Andhra Pradesh, 500046

                            My aitel dth set of box is not working. I am raising the complaints for multiple times. Technician in not attending.
                            1. After so many ads the call center person either pretending that they are call is not audible or the airtel signal is not correct... I am using airtel number...
                            2. The communication is pathetic
                            3. Most of tthe times they are not registering the complaint
                            4. They say the arrange a callback — in 5 days i have not received any call back
                            5. No local technical visited
                            6. Every time taking as new complaint and taking 2days tim
                            Airtel customer support has been notified about the posted complaint.
                            The Aittel people after multiple calls, replaced a swap set of box with the 350 ruperes charge and it does not have any of the features. and does not work yet times.
                            I have raised a complaint on April 15 the complaint number is 73325871 . The local technicial visited multiple timees promised that he will replace the box. Waited for a month after listening to technician words.
                            Today i called again to the customer care raised a request no .74478779.

                            Now they are not willing to replace the set of box not they are ready to upgrade the box even i was ready to pay the the extra money. I have subscribed for one year package. I asked to refund the remaining amount so that i can go to other service provider.

                            They are not ready to do any thing and clearly said they dont do it.
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                              9
                              9631542391
                              from Bihar Sharif, Bihar
                              Apr 8, 2018
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                              I hv a number [protected] from delhi circle.. Whenever i travels in romaing it doesnot latches with other state network. Last time i faced this issue 4 one month when i was in bihar and my issue was solved by after swapping the same.. Now i in bihar again and i am facing tha same issue.. If it is not seolved within 4 hrs. I will drag the company in court as i am facing business loss. My alternate number is [protected].
                              Airtel customer support has been notified about the posted complaint.
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                                R
                                rahulkumarpandit
                                from Mumbai, Maharashtra
                                Apr 8, 2018
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                                Address: Begusarai, Bihar, 851101

                                Dear sir /mam,
                                My airtel prepaid no is [protected] of delhi ncr. Now i am staying in begusarai, bihar. I want to change my prepaid connection to postpaid connection. I have requested for postpaid connection through website my times but after your call centre executive call me telling that field executive will reach to you shortly or today within 2-3 hrs but till date no one contacted.
                                So i request you to pls consider this issue and try to resolve it asap.
                                Airtel customer support has been notified about the posted complaint.
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                                  Freeking Alex Manoz
                                  from New delhi, Delhi
                                  Apr 8, 2018
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                                  Address: New Delhi, Delhi, 110062
                                  Website: Airtel.in

                                  Complain 84484364.
                                  I was supposed to get my refund by the 28/03/2018 and nothing refunded yet. I did raise this complain on 02/04/2018, however so far no call has been made to me to discuss the issue. It is so pathetic to deal with airtel nowadays. It's the worst company i hv ever dealt with. I want some one to contact to me asap to get this sorted. I am already up on filling a legal complain with consumer court now.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Shobana R S
                                    from Kulittalai, Tamil Nadu
                                    Apr 8, 2018
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                                    Address: Salem, Tamil Nadu

                                    I never experienced this type of cheating... I gave necessary documents and my finger prints and got sim on my hand in airtel show room salem fairlands branch.. They said with in 30 minutes sim will be activated but after 30 hours also not activated.. I keep on tried and end up with registration failed msg..15 days am out of station when am back and approached airtel office i was shocked the numb was given to some one!! I paid 300 rupees. Rupees is second thing i wasted my time and hope..
                                    Airtel customer support has been notified about the posted complaint.
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                                      venkat ramana Yeluri
                                      from Chennai, Tamil Nadu
                                      Apr 8, 2018
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                                      Address: Hyderabad, Andhra Pradesh, 500054
                                      Website: www.airtel.in

                                      I have been following for my sim [protected] activation from feb'18 last week on my personal account after all the documents at chintal airtel store hyderabad-500054

                                      I tried so many customer care executives at begumpet and airtel store chintal (500054). But there is no use.

                                      All my financial transactions and important calls failed because of airtel.

                                      People says me they are working for resolution from last 45 days.

                                      Some of begumpet supervisors and team leader and escalation manager, people are giving false commitments and nobody is working for resolution.

                                      01. Mahesh-supervisor
                                      02. Ramya — supervisor
                                      03. Vinay — supervisor.
                                      04. Sai nath — supervisor
                                      05. Subramanian — supervisor
                                      06 bhargav — escalation manager : he is saying let you hold on call, he don't have any problem. — useless team.

                                      I frustrated with everyone of airtel staff.

                                      These people are behaving with customers like this. (45 days is not a enough time for resolving??? And teaching me airtel process.)
                                      Airtel customer support has been notified about the posted complaint.
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