Airtel Complaints & Reviews

I am using airtel prepaid since almost 10 years. I am staying at anjugramam near kanyakumari. Last month i approached one of your office at nagercoil, chetticulam for changing prepaid to postpaid. Your office was responded that, the said area is not possible to issue postpaid connection. Then self has given my friend address where he is staying at nagercoil proper.
On address verification same was informed, but they refused to convert from prepaid to postpaid.
I never expect this from airtel.

I m facing network issue at my location (Inside my home to be specific). The signal strength is too weak where the call gets disconnects frequently or the other party will not hear my voice and call breaks.

Complaint was logged on april 10th, but no proper response from the customer care. Such as - we can check that the outdoor signal quality in your area is excellent. The problem you are facing could be due to inadequate indoor coverage.

We would like to inform you that we are continuously working on expanding our network and your inputs are taken for future network planning.

Open network status shows that the signal strength is excellent but when checked sim card status it is showing -120 dbm 67 asu.

I had requested for engineer's site visit to check the indoor signal strength and give the report for the same, but my request is not considered till now.

I cannot disconnect this connection as this corporate connection and forced to use.

Also i live in city not in rural area. Airtel claims they are india's # 1 network, but it is a false statement.

Request you to please consider this on priority and do the needful.

Address
#301 2nd floor, 1st main, 3rd cross, yemalur, bangalore - 560037.
Landmark: near just bake.
Number of signals:

1 to 2 (Inside the house)

Error message:
No message, call with disconnect if picked inside the house. (Data also slows down and unable to use browsing and my gb's of data getting accumulated every month)

I have ported my number from telenor to airtel. I hoped that airtel provides good customer experience, but i was wrong. I ported to airtel 4g for which the service centre took 50 rs without any reciept. After 7 days the sim got activated but it shows 3g connection. Network is pathetic. It shows no service every 5 minutes. When i asked the service centre to explain why my connection is 3g, they simply said dial 121 and see yourself. When i did that, the voice says "you have a 4g handset, upgrade to 4g, contact nearest service centre". I'm fed up with people not ready to help or respond

I tried 3G and 4G still nothing works. Network shows both towers but internet is totally not working. Even now I am mailing via a Vodafone internet. Check the attached files . When I check in open networks it shows my area has excellent network . But it’s all rubbish.

I was a premium user for airtel from a very long time. I heard from many user that they play cheap tricks to fool customers when they showcase something new. I dint listen to them and subscribed to 499 plan to get airtel secure benifit. When the time has come to claim the insurance they simple rejected it for a silly reason. I dropped my phone accidentally when i am getting down from my car. and they declared it as a negligence from my end and rejected the claim. How foolish is this.
Let me talk about the tv ad them isnt it her negligence to walk in the same direction where other person is confrenting her. Why do you fool people? this is disappointing. I am going to spread this injustice happened to me the maximum.

It's been almost 10-12 months that the amount has been deducted while recharging my airtel prepaid. But it's not recharged, the balance is still showing when i visited the airtel store, but they are not able to refund me the amount back.
Even i have provided the canceled cheque so that the amount can be directly transferred to the bank, but still no update from them.

Please do look into this issue, i am fed up with this kind of service where no one is ready to listen to us and our hard earned money is trapped.

Date of incident: it's 10-12 months old
Mobile: [protected]
Name: soundarya y. Shirshikar
Amount: 499/-

I have taken airtel wifi plan in which amizone prime was to be given to me. Despite of calling end no times to spokesperson to the one who came for connection to airtel service centre who and where not. Nobody gave me exact solution. Everybody was just hustling came onto each other. It has been 10 days since my wi-fi is working. I had payed all adequate bugs but i have not given the exact things as mentioned in the contract.

My accunt has been freeze and i am unable to do any kind of transaction.
My account number-[protected]
Ifsc code-airp0000001
Kyc details of my account are as follows
Pan number-dphpk9991m
Update my profile with the correspondig address
108 a. P. Colony gaya, bihar

I request you to update the account and activate it or else solve the problems by remittance of my balance amount in my account.

With regards
Raj bardhan kumar

I never sent any request to subscribe for DESITUBE but on 1 may 2018 I received a sms from airtel that 35rs debited from my main account. I request to refund this amount and please do not make false subscription to debit money. Your data speed is also very less on other hand .Do needful. Mobile no.[protected]. Thanks

It has been one complete day now since my internet has not been working i have to ask for hotspot to other people time again to check my emails, social media and this is too much. I have no more patience left with these lame services as it happens to me every third month and this is really pathetic. Please take a notice of it and kindly fix it as soon as possible.

Due to some error in my handling of on line bill payment desk, monthly bill of my postpaid airtel sim connection for the month of march due date on 30.04.18 overpaid repeatedly which were already debited from my account.
Following are the details:
Date transaction details amount
30.04.[protected]/[protected] 154.00
30.04.[protected]/[protected] 154.00
30.04.[protected]/[protected] 121.00
30.04.[protected]/[protected] 122.00
30.04.[protected]/[protected] 122.00
I want that all this sum may be deposited in my account for next payments or it will be refunded to me.
I intimated earlier to customer care but they said that overpaying did not happened.
Asis sharangi
Shreyashi apartment, 12/a, station road. Khardah
Kol:700117
Mob no: [protected]/[protected]

I had subscribed to the airtel infinity plan (12 months) in november 2017. I was given that plan then but subsequently airtel changed the plan to south mega pack and i am not aware when this happened.

Interestingly when i recharged i was not sent any email confirming the plan and i was in for a rude shock when i realised today that my plan has changed and i was being charged on a daily basis when the new plan also says 12 months pack. I need airtel to rectify and update the same plan i had paid for as this is absolutely disgusting and unethical practice on their part

It is regarding airtel complaint no — 84492277.
This was regarding the airtel hotspot has stopped connecting in the office location. This complaint was raised on 3rd april 2018. The airltel personnels had confirmed me that they will be seeing this as they have not updated their software /database for the area. Although it's been one month airtel people don't look into the issue and their tendency is to deceive me telling lies. It is really disrespectfull for a customer. I need action on this and the people trying to deceive the customers.

We are from eternity commercial premises co. Op. Soc. Ltd. Teen hath naka
L. B. S. Road thane west maharashtra - 400604
And we have one connection of landline with air tel. But beside providing all information we didn't get bills and any notification about disconnection. Every time we have to call the customer care and asked for bill after disconnection. First thing not getting bill on time. Second thing not getting any information on registered mobile no. And another thing every time we had the same issue from so many days and no. One is considering the issue. So we want to disconnect the airtel connection.
Our telephone no. [protected]
Relation no. [protected]
State code: 27
Registered no. [protected]
Email. Id: eternitymall. [protected]@gmail.com

I have been charged for international sms charges on my postpaid bill for 99*39. I did not send these sms.

I had been charged around 160rs for sms from the period from 1st april till 12th april 2018.

Customer care says its valid charges since some setting is on in your iphone. They why there are no charges post 11th april 2018. And they claim that those settings should be changed. Howcome a iphone setting will send international sms without my consent to unknown number?

Are you guys cheating us indirectly?

Regards,
Manjunath k

I visited airtel store near bhoiwada petrol pump, dadar, mumbai regarding a fraudulent swipe of sim case. The store manager, pawan, did not help me regarding the same. Instead tried to mock me for having been in such a situation. After one hour of discussion, pawan expressed that he is unable to help with the issue because of xyx reason. I won't to another airtel store 5 mins away and got the issue solved. I suspect cultural bias as is am not originally of mumbai. I am taking this issue against pawan to other legal bodies. As i customer i except airtel to look into this matter.

Mob. No. - [protected]
Airtel superstore got activated, deducting inr 90 for a month, automatically. I neither activated nor confirmed any vas. Mobile data hasn't been switched on for days on the sim. Even first time i came to read 'superstore' is thr company's message of deducting the amount.
The deducted amount, i request, must be refunded thereby disabling the particular vas.

Shubham
Shubhambu. [protected]@gmail.com

I have been deducted rupees 25/- & rupees 35/- for the two applications i. E vemes & games fort respectively that i haven't used even. Why are you doing this? Is airtel short of revenue? Kindly resolve this matter. Check your servers and remove any authentication or administrative approval if i have given. (An-airsep)
Dirty politics.

Dibyendu deb

There are around 350 houses in s. I. S queenstown. Some places in the gated community, unable to get mobile signals. There is completely no mobile signal at block - c (South side). Unable to make a call or receive a call. We will get a feeble signal with that call got dropped many times a day. This is the state for the past 1 month. Help us to get proper mobile signal by taking necessary steps.

I am karthik from bangalore. On 23rd of march 2018 i had made a payment of rs 4838 for a 6 months plan in broadband. The next day i was informed about no feasibility in my lane by the technician and was told that i would receive the refund but it's been a month and i haven't received the refund. I have been continuously calling the customer care but i didn't get any response from them.