Airtel Complaints & Reviews

My customer id is [protected] and on 1st may 2018, i had made a payment of rs.815 from my hdfc account towards recharge of my airtel dth account. Immediately the amount of rs.815 was debited from my hdfc account, but the balance in my airtel dth account continued to reflect rs.12.69.

I have attached the debit advice from hdfc account and request you to immediately credit my airtel dth account with the amount of rs.815.00

David arthur
Bangalore
Airtel dth account no: [protected]

Dear customer,

This is to inform you that an amount of rs.815.00 has been debited from your account no. Xxxx6311 on account of an online payment transaction done using hdfc bank netbanking.

For more details on the transaction, please contact the nearest bank branch or call phonebanking. For any queries e-mail us by visiting http://www.hdfcbank.com/services
Exclusive offer for you http://bit.ly/2eN7UNz

Regards,
Hdfc bank

(This is a system generated mail and should not be replied to)

I recharged a 2 gb internet with 5 day validity yesterday (2nd may 2018) from paytm for ₹99. But, only 1 gb is available in my acccount. Also, my bank account has take away ₹99 which means i have paid for the whole package. How can i get the remaining 1 gb internet? Please take immediate action.

Costumer reference no: [protected]
Order id: [protected]

Airtel has deducted 10rs from my balance saying that renewal of fitonza service. I never activated that service, in-spite i was not using airtel for any purpose rather than incoming calls. How could they loot money from the common people? That's a theft by airtel services.
Please resolve the issue and refund my amount.
My no: [protected]

Dear sir, this is roddam mohsina from hindupur, anantapur district, andhra pradesh pin code 515201, past 16 days iam visiting all airtel show rooms regarding issue iam unable to upgrade 3g to 4g sim, in airyel outlet they are sending sim the digits number reply getting unable to process and i spoke to customer care lot of times they are saying data not found, aadhar verification not done, variety variety answers am getting am irritating this issue at least mnp option also not giving to me. Pls kindly resolve this issue are give me options to change my network to another network. My alternate number is [protected]

Subject: re: request for an improvement of airtel 3g speed and early activation of 4g connection at boasimla.
I on behalf of deprived airtel customers of boasimla of arunachal pradesh (India) would like to bring your notice that, there is an airtel tower at my location. The 3g net speed is pathetic. It doesn't even goes above 100 kbps. It has 4g connection too but not been activated yet. Hence, i humbly request your esteem to find a management to improve the 3g speed. And i also, request your esteemed to activate it's 4g connection as early as possible.

Looking forward for positive result.

Thanks,
Yours sincerely,

Godak rajesh
A deprived customer
Boasimla.

Airtel representative collect documents, but not responding from last 2 months. When icomplaint at airtel nodal punjab they assure me to install connection in 2-3days but not done. After that thay sending me email and sms that they are unable to contact me, sir if airtel can not provide me any service then why they keep my govt ofgicial documents with him.
So pls help me to bsck my focuments if airtel is unable to provide any service to me.
In future if my document use for any wrong purpose any where how i blame to airtel because airtel never provide any service to me. My contact number is [protected].

Airtel dth i'd [protected]
First, every time i re-charged i will use my dth service only for 27days.
On 20th april i changed my set up box to hd and they committed me i can use free 31hd channels for 2months.
Today, they stop my 31 hd channels.
Second, they activated pack without any notification to me and deduct money from my account.
Don't use airtel dth.

Airtel company not able to provide 4G /3g services in hiranandani, Hostel no. 12, 5 of IIT Bombay, Powai area from last 1 week.
Mobile will show 3G, H, LTE near network signal logo but speed will be less then 1kb/hour. I have paid 399 for this pack and Airtel company won't able to solve this problem from last 1 week. I have complained in the customer care number, apart from sorry and apology, nothing they can do. they are sitting there to tell the existing data, not able to solve the problem neither escalate the problem to extreme level. they duty is to take feedback and throw it in the dustbin because after so many sorry and apology, I am still facing the same problem.
if Airtel company not capable enough to provide a basis internet services in powai and Hiranandani area then please refund my money back.
my email. id [protected]@gmail.com

Hi, I have raise a broad band request and paid the amount online ₹500 on march 12 2015. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 3 months now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online for new broadband connection as you will not get any refund amount after paying online. Regards,
SYED

I have no service for my airtel dth consumer no [protected], i have complained[protected], but not resolved till now, airtel customer people are harassing me, they are not problem solving the problem, when i ask for my money, they said you can't get your money, go to court if want, airtel is worst service provider, please help me resolve this issue.

Almost 10 years i am using my number xxxxxxxxxx without any issues. But since last few days i was unable to access my number and so today i checked with customer care through my sister's number, I got a shocking reply that this number has been recycled to someone else. This is not fare, I should be given prior notice before you do something like this. I am using this number for various purpose like banking, Job seeking and even this is the registered number for my aadhar card. This cant be accepted since 10 years i am using the same number and if there is no outgoing calls from the number for 3 months you will recycle it. There will be various reasons (Accidents, sick or out of Country) for not making outgoing calls or not maintaining the minimum balance. You cant just decide that we'll not use this number. The Same thing happens to my Brother Vivek NC

This is very sad on your service part that i have requested for an additional connection for my airtel dtv id no - [protected] for last five days and requested twice vide request no[protected] & 7390885 despite cancellation of my request from your side. I have made several calls to[protected] for the same and also requested online through myairtel app but of no use and no result.
If my request is not entertained within 24 hours then i have to disconnect my existing connection also and there is no other option left.

Ashok kumar roy
Howrah, west bengal

I have a spare prepaid airtel sim card for emergency use only for incoming calls. Charges are being arbitrarily deducted for unsolicited sms services such as sportsmatchday, modelmaniaw, vidiopindw, gamezine etc. As soon as the service is deactivated, it is arbitrary reactivated after a few minutes. Though i have not made a single phone call, my recent topup of rs.120/- has been wiped out in this manner within 10 days. I demand that such malpractices should be stopped immediately and full refund should be made to me forthwith.

Dear Sir,

I use two airtel connections (both of them 8 +yrs old). One has been moved as corporate number ([protected]) and other remains personal one ([protected]).

I was travelling through Europe on work last couple of weeks (9th April to 24th April). My Office number had Rs 3999/- IR pack activated which was used extensively by me and personal numbers mobile data switched off before boarding flight from India and switched on after landing back in India. For personal numbers data connectivity, I have used hotspot from my office number and wifi networks wherever possible.

However, I have been charged Rs 649/- per day where I am very sure that I have not used any data / calls from my personal number. My credit limit is also just Rs 3600/- whereas bill till 19th April is already crossed Rs 8000/-. The amount is too huge for first 10 days and 6 days yet to come. I have tried reaching couple of times to customer care but I have not received any positive response.

Request you to please look into the matter and help to resolve this ASAP.

Jasraj Dalvi

Dear customer, your unique porting code is ap635438 and the expiry date is[protected]. Please do not share this code with anyone other than the recipient operator personnel.

Its only due to poor internet 3g/4g service inspite of recharge rs.509/82 day validity 2gb/per day

I am facing this issue from 15-20 days ago. That is why i decided to join jio network by port my number

I am not able to contact anyone since morning because its showing emergency calls only. It has happen earlier also but not for so long. I don't have any other number to contact i am having only one number and now it is not working. Its not happening its more than 8 hours and its still its showing emergency calls only and i really need to call because its quite emergency. If i was in danger or mishappening than what would i have done. Oh! God. Seriously this is too much.

Dear sir,
On 18-04-18 my airtel prepaid number [protected]
Recharged for Rs 199 Unlimited local and std package.
Amount deducted and recharge not happened.
transaction number is [protected] .
from credit card of Mallikarjuna Khelgi
Credit card # 5522 xxxx xxxx 6453.Kindly look into the matter and refund amount.

Regards,
Mallikarjuna Khelgi

From last 30 days the network coverage has become worst. Very very poor response. Previously a year ago we had the same problem, but at least you people had tried to solve the issue to some extent if not completely. But now despite of complaining several times about the issue, no one has turned this side. Is this the way the airtel treats its customers..? Especially those customers who never turned towards other telecom service providers from past several years. Any how kindly consider the issue seriously and initiate the necessary action.

Dear sir today morning rs.99 amount deducted in my mobile number [protected]. I don't know how it was activated and also i don't want this type of services. Then how i will need this. This is the activated massage (Classyandglamvideos service has been renewed on your airtel [protected]@rs99.0 for 30days. To deactivate, call or sms stop to 155223). And please in the future don't activate this type of services in my number. Please refund my amount my number. Thanks.

Myself puneeth, i've recently got a refund from airtel as they've given me the wrong information after that now my recharge pack ended and i want to recharge with 499₹ pack which provides 2gb data per day but i don't have any option to recharge through ivr, so i called customer care service. They said they couldn't recharge with 499pack instead they can do it with 448 which is 1.4gb per day. I called them a few times to register a complaint. I've been said that i'll get a callback from them within 3 days but i didn't get it. I've ₹636 in my main account and they couldn't do it. I talked to supervisor and she said that she can't help. And refused to take complaint and give me the docket number. There's lot of time wasted for me in the process. What is the use of refund if i can't use it?. Please look into it help, my email id - [protected]@yahoo.in
Thank you