Airtel Complaints & Reviews

Airtel has fraudulently activated the whatsmob services on numbers [protected] (Prepaid) and [protected] (Postpaid). Secretly deducting money without my knowledge. This is called cheating. I have requested to stop such stupid services on my phone numbers.

I work in telecom sector, so don't try to fool me by saying teach me i have activated it by my self by mistake.

You are requested to cancel the whatsmob service and not activate again.

I have a bought a new airtel postpaid connection on 6th april 2018 in chennai. At that time i submitted a copy of aadhar card (Which has the address of my native) together with verification done with fingerprinting. They asked me to provide the chennai address where i am staying, i was informed they will come for address verification. On next day i got call regarding address verification. They asked where i am staying i infromed that address. Then they asked when i will be available as i was out of city that day i asked them to come on monday after my office hours if they want to see me in person. But they issued the status as address cannot be traced and my number was blocked. Then i reached the help of customer care for which they told to contact me the nearest airtel showroom. When i visited the showroom they told that i need to purchase new number as i cant get the same number back. Unfortunately i linked all my bank accounts and uan pan, everything to this new number. I cant change the number. I cant receive the bank otp's, currently i was told that the address re verification was initiated and it ll get activated within 24 hrs.

I bought new airtel sim but unable to recharge it incoming calls are coming but due to this recharge problem i am unable to make a call... I tried too many times to make a recharge online by many app but transaction always failed and i am unable to take loan also because i didn't complete 60 days using this sim...
I am unable to talk to customer care..
I also asked other people to make a recharge on my number but it failed
Plz resolve this problem

Hi, i need some urgent help please. My mobile number was deleted without any notice. I’ve been using this number from past 10 years and all of a sudden this number stopped working and airtel customer care as well as airtel store people informed they are not able to find any record of this number and it looks like this number was deleted.
The problem is that i have this number updated in all my bank accounts as well as in all my policies i have enrolled in and to make matters worse i’m not available locally in india to sort out this matter. I have been getting all my one time passwords on this number only and now this number not working has made all my account transactions inaccessible. With this i’m no longer able to make any payments and not even able to transfer funds to any other account.
I am in a very hopeless situation and writing to you for any help you could do from your end.

My mobile number which was deleted is [protected]. My email id is [protected]@gmail.com
Please let me know if any further information is required.
Just to further update i got aadhaar also linked back in oct.

My mobile no. Is [protected].in my main account airtel service automatically deducted rs.35/- towards lifestyle on 8.4.2018 and rs.35/- towards indian safari on 11.4.2018 without my consent. I request you to rectify the same & arrange for the refund amount rs.70/- to my main account. Pl give me a favourable solution and also once again i request you to deduct amount further without my permission.

The problem i’m facing in order to get refund of the unsuccessful transaction done while recharging my airtel dth account no. [protected].
I initiated an online transaction to recharge my airtel dth through yes bank net banking using myairtel app on 12/feb/2018 but the transaction was not successful & my yes bank account was debited with the amount. Then later on that day i again recharged my dth which got successful. The details of the transactions are as follows:-
On 12th feb 2018 i tried to recharge my dth account twice, out of them one got successful & the transaction reference numbers are:-
1. First transaction[protected] – didn’t get any confirmation for this transaction of rs.299 but the amount was deducted from my yes bank account and the same is not refunded yet.
2. Second transaction[protected] –transacted using another bank account, got successful & my dth get recharged by rs.299.
Initially i raised the request with the airtel and got the reply (Reply mail attached) that the recharge has failed & they haven’t received the amount so they cannot refund the same.
Then i raised a complaint with the yes bank and they have given the confirmation (Reply mail attached) that the amount got successfully credited into the merchants account so they cannot refund the same.
As both the parties are denying to refund the amount i kindly request you to intervene in the matter to get the refund as early as possible.
I am also attaching the correspondence done with both the parties for your reference.

I have a corporate 149 plan. (My postpaid no-[protected])
And every month 10 gb 4g data. At last i have 49gb data available with my account.in meantime i have port my no from airtel.

But today i have received a message for 674.00 rs bill against my no-
Internet charges 500+ have been added.

Please resolve this issue and i will pay only my rental amount.

Hi, about rs.70 have been deducted from my prepaid account for health yoga service which i have never opted for!

I tried to reach airtel helpline through 121 and many other options but to no avail!

This is unacceptable. I want a full refund. I have been a loyal airtel customer for a very long time and i am hoping i would get a reply and a solution for problem asap!

Hi airtel team,

I have been applied with non used international data roaming charges on my postapid number and bill amount is approx. 20000+, which is just not feasible for me to pay the huge amount.
Though i have been provided with a 4720 waiver off on these, from nodal office, but it was agreed, that i would be only able to pay the bill amount of 50% out of these charges.
Kindly provide me waiver off, of further 5000rs. So that i can pay the amount remaining.
Further, as i have been paying my monthly rental regularly, so it comes from no where, that you can barr my number services.
Kindly un-barred all the services on my postpaid number, as i am facing all sort of banking and financial issues, due to the number not in active state.

For any further discussion, please call me at my alternate number - [protected].

Request you to immediately unbarr all the services on my postpaid number.

I recharged my airtel number [protected] with 400 through my airtel app unfortunately the transaction was failed but the recharge money 400 was deducted from my account after some time again 400 was deducted. Totaly 800 was deducted for failed transaction.10 days have been completed till the money was not refunded. This was totally unfair.
Refund my money as soon as u can

I recharged the airtel digital tv on 3rd april, i received a msg regarding the same, the recharge is successful. On my account the balance shows, but i have no tv services till date. A msg is displayed in the screen, please recharge. Again i recharged today, 12 april, same no services yet. And the irony is, the balance keeps getting deducted from my account despite no tv services being offered. Airtel dth number [protected].

Why have i even recharged for the month of april, if i'm given no services for the same month. I want a refund.

Airtel relationship store says that i need to wait for 90 days for postpaid to prepaid conversion on the same network (Airtel). However, airtel customer care number representative said otherwise. As far as i know, 90 days rule is only for mnp for one operator to another. Airtel people are fooling customers who are not aware of these laws. Please take strict action....

Dear sir
I recenty applied for migration from vodafone to airtel, request submitted at airtel store hyderabad on 06/4/18. My vodafone network deactivated on 10/04/18 at 9 pm and since then i started using airtel sim. I had signal for couple of minutes and thereafter it shows no service. I contacted vodafone store and they acknowledged it is cleared from their side. Later approched to airtel store and they asking it might take 24-48 hrs.. Its been already 24 hrs and no signal from airtel side. My porting code is va498381. My mobile number - [protected]. Alternate contact [protected]

My number is [protected] last 10years i am connected with airtel. But i want to port other network due to 4g services nd network problem. I am very sorry to tell u that your (Airtel) srevice decreasing day by day

This problem is from last 6months
I have complaint this problem several times but there is no response. This is the service providing to the public by the airtel service provider

If not problem is not resolved i am ready to port another network i. E (Jio)

My bro is using jio because your advertise is telling that try all network and compare it

Sir/madam,

I have thought airtel provide good network and took airtel sim recently infact ported from vodafone to airtel.

This guys says its fastest network in india 4g, but it doesnt come even 1g also in my home, everytime i open my you tube videos its keep loading for longer time.

And whats app vidoe messager video thoo cant do at all with this speed! I normally take work from home for office work, but i wont get proper network due to this slow speed of data network.

For the airtel executive whomsever its concern : indias top rated network you call yourself for the airtel, do you have any basic things working for it?
It keep disconnecting inbetween the call and everytime i should call second time to continue conversation, this happens when i stand outside of home.
Inside home thooo.. Its worst, opposite person not able to hear at all.

As i went to airtel store, scf no.8, sector 27/d, chandigarh-160019 for porting my mobile phone no.[protected] from vodafone to your company i. E. Airtel. But concerned official has wrongly and misguiding by charging rs.300/- for giving me sim of new number [protected] (Post paid connection) without any basis. Now kindly refund this amount immediately failing which i will not port to your company by charging rs.300/- by illegal means and fraud of concerned official or adjust this amount on my portable mobile phone no.[protected].

Hi,

I would like to bring to your attention that I have had the worst experience while using the my Airtel app. Yesterday night twice my account was deducted but the benefit wasn't recharged to my account.

Details:
1st.
Recharge amount :549
Txn no:[protected]
Status: money deducted from account but failed .

2nd.
Recharge amount:549
Txn no:[protected]
Status :money deducted from account but failed .

You can understand my frustrations of being devoid of rs 1098 but still not getting the benefit. Following which I used a competitors app and got the recharge benefit. I want you to process my refund at the earliest now. This is a big amount and I feel not satisfied with the 121 customer care. I can't even find a personal to complaint in the web of computer generated voices in the 121 menu. Very dissatisfied and disappointed in services provided by Airtel. Thanking you .

Regards,
Arup Das

Very worst service, I never ever felt with any other networks. After Aircel shutdown, I went Airtel show room for changing the network to airtel on March 17 2018. Initially they informed me the network will be changed within seven days of working time but it was never happened. After seven days i called to customer care and asked about the activation of sim. They told me that the sim got rejected and you have to take another request to change the Network. At that time i told to customer care i don't want your network, you just ignore my request and will try to change in vodafone. They responded me like that is fine. So i went to vodafone show room and gave requet for MNP but my number not yet changed to vodfone and its rejected since airtel has activated without informing me. Don't know what basis they activated the rejected request also after activation, I'm not getting incoming calls and messages but i can able make call to others.

I gave more than 10 complaints thru customer care and Airtel office but still issue not yet fixed. Very worst customer service they are giving they can't able to clear the issue then why should shutdown the tower like Aircel..

Airtel first you guys explore at high lelvel then keep a slogan " Express yourself" Cheater...

Hello airtel prepaid retailer section incharge i wish to bring to ur kind notice that i am having prepaid airtel cell phone for which i am recharging for rs 300/ every month. From this month onwards i am getting deduction of rs 99 towards movie mazza and rs 30/ towards comedy junction without my consent. Though i refuse such services through sms i am not getting favourable reply for stopping totally such unwanted services. I therefore request you to stop such services and arrange for the refund. Thanking you, rajagopalan

Sub:- extra bill every month

Dear airtel team,

I am totally disappointed from the airtel services because your team is not able to resolve my problem this is happening 8th time.
I always pay the monthly rental without checking what is the rental charged and this time i checked that every month i been charged late fees unnecessarily as i pay every month.
My airtel plan is requested to the representative as lowest but still i been charged and my bill generated every month above rs.400 how can is it possible this is the company fault.
Kindly resolve this issue otherwise i wiil change my network or please provide me a good relationship manager who is able to resolve my issues.

Regards
Charanprit singh
[protected]