Airtel Complaints & Reviews

Dear Sir,

I use two airtel connections (both of them 8 +yrs old). One has been moved as corporate number ([protected]) and other remains personal one ([protected]).

I was travelling through Europe on work last couple of weeks (9th April to 24th April). My Office number had Rs 3999/- IR pack activated which was used extensively by me and personal numbers mobile data switched off before boarding flight from India and switched on after landing back in India. For personal numbers data connectivity, I have used hotspot from my office number and wifi networks wherever possible.

However, I have been charged Rs 649/- per day where I am very sure that I have not used any data / calls from my personal number. My credit limit is also just Rs 3600/- whereas bill till 19th April is already crossed Rs 8000/-. The amount is too huge for first 10 days and 6 days yet to come. I have tried reaching couple of times to customer care but I have not received any positive response.

Request you to please look into the matter and help to resolve this ASAP.

Jasraj Dalvi

Dear customer, your unique porting code is ap635438 and the expiry date is[protected]. Please do not share this code with anyone other than the recipient operator personnel.

Its only due to poor internet 3g/4g service inspite of recharge rs.509/82 day validity 2gb/per day

I am facing this issue from 15-20 days ago. That is why i decided to join jio network by port my number

I am not able to contact anyone since morning because its showing emergency calls only. It has happen earlier also but not for so long. I don't have any other number to contact i am having only one number and now it is not working. Its not happening its more than 8 hours and its still its showing emergency calls only and i really need to call because its quite emergency. If i was in danger or mishappening than what would i have done. Oh! God. Seriously this is too much.

Dear sir,
On 18-04-18 my airtel prepaid number [protected]
Recharged for Rs 199 Unlimited local and std package.
Amount deducted and recharge not happened.
transaction number is [protected] .
from credit card of Mallikarjuna Khelgi
Credit card # 5522 xxxx xxxx 6453.Kindly look into the matter and refund amount.

Regards,
Mallikarjuna Khelgi

From last 30 days the network coverage has become worst. Very very poor response. Previously a year ago we had the same problem, but at least you people had tried to solve the issue to some extent if not completely. But now despite of complaining several times about the issue, no one has turned this side. Is this the way the airtel treats its customers..? Especially those customers who never turned towards other telecom service providers from past several years. Any how kindly consider the issue seriously and initiate the necessary action.

Dear sir today morning rs.99 amount deducted in my mobile number [protected]. I don't know how it was activated and also i don't want this type of services. Then how i will need this. This is the activated massage (Classyandglamvideos service has been renewed on your airtel [protected]@rs99.0 for 30days. To deactivate, call or sms stop to 155223). And please in the future don't activate this type of services in my number. Please refund my amount my number. Thanks.

Myself puneeth, i've recently got a refund from airtel as they've given me the wrong information after that now my recharge pack ended and i want to recharge with 499₹ pack which provides 2gb data per day but i don't have any option to recharge through ivr, so i called customer care service. They said they couldn't recharge with 499pack instead they can do it with 448 which is 1.4gb per day. I called them a few times to register a complaint. I've been said that i'll get a callback from them within 3 days but i didn't get it. I've ₹636 in my main account and they couldn't do it. I talked to supervisor and she said that she can't help. And refused to take complaint and give me the docket number. There's lot of time wasted for me in the process. What is the use of refund if i can't use it?. Please look into it help, my email id - [protected]@yahoo.in
Thank you

I have been using airtel from last 10 years and more. But recently i am fed up o[censored]nnecessary deductions in the balance of my prepaid balance account.
The service funzone that activated itself automatically. Deducted balance rs. 35. Call to customer care very unfair answers given. As per customer care provide me time details at that time i was driving and not using mobile which was very surprising to me. Can airtel please stop these type self service activation and deducting balance.
This is one of the technique to loot people that too rural people because they will not knowing whats that? Simply they call those stored numbers and some or the other services will be activated and poor people will not be aware of this, they keep on recharging their mobile. Bad for poor people.

Dear team,

This is to bring in your kind notice that i have requested for dnd on my mobile no ([protected]) in the year of 2015 (27/01/2015) with reference no w[protected], but still i am receiving the calls and messages which is really disturbing for me.

I also called the customer care regarding the same with below reference nos, but no action has been taken from anybody and still i am receiving calls and messages.

Reference nos / date
Cdreg[protected] - 23/01/2018
Rddrg[protected] - 16/02/2018
Cdreg[protected] - 24/04/2018
Cdreg[protected] - 24/04/2018
Cdrgp[protected] - 24/04/2018
Cdrgp[protected] - 30/04/2018

I think its enough to resolve the issue, but nobody is serious on this because this issue is still on and i am getting messages and calls.

Details of messages

1) message id / message (Message date - 29/04/2018 time - 00:12 am)
Hp-vgrand - elite living near delhi/ncr luxurious homes atal chok vasundhara book 3bhk in 3.9+l no emi till poseson 70*l all incl possesion next year cal [protected]

2) message id / message (Message date - 29/04/2018 time - 20:23 pm)
Ad-pblife - hi parbesh, geat a 1 cr. Multipurpose term plan which covers you till 85 yrs & protects you from 70 critical illness @ just rs.857p. M. http://nsm.sg/6XJwTU.

3) message id / message (Message date - 02/05/2018 time - 10:12 am)
Hp-anjili - lose weight naturally! Get my diet by anjali mukerjee & lose upto 2kgs per week. No machine. No exercise. First free consultation click: smsv.in/mvev7g40kv

4) message id / message (Message date - 02/05/2018 time - 11:24 am)
Hp-getnow - a-grade retail shops/office space invest in exclusive ground floor world trade center noida price of your choice choose-bid-win at 30% discount [protected].

5) message id / message (Message date - 02/05/2018 time - 12:50 pm)
Ax-wwicsg - go canada/australia on pr wid skilled & investment basis wid relaxed norms & demand of 1million immigrants apply for [protected]@wwics, cpnd cal [protected]

I think these details are enough for you to resolve the issue or i have to go for some other options.

Waiting for your reply.

Regards,
Parbesh kumar
Mob: [protected]

Airtel is such a fraud company that they do not even intend to help their users. I called therir customer care number and there was no care.in fact, i recharged from their website and app and bpth the time my money got cut and my phone wasnt recharged.

Also, really baddddd customer care service.
Plus when i got my phone balance recharged from the retailer and i was intending to opt for a pack from my available balance then this service is not applicable. I mean what kind of nonsesnse is this.

# company with # executives

Network stability is the one of the major problem in area. And another one is internet speed is so dumb, speed is #. One side ookla say airtel is the fastest network on other hand is not rise's 50kbps on 4g. Please resolve this problem nither i quit airtel. See in given image 4g but where? I lived in lucknow u. P. Alambagh rdso manak nagar... And when volte services you have been started in lucknow east?

I am having airtel corporate plan for me and my husband. Now my husband is in abu dhabi he enabled international roaming services however company sent him bill of around 4k without permission deducted from his account. We tried to contact customer care however very slow response and no action taken.

Now the new issue they stop his services without any intimation.
Company :- airtel postpaid pune
Sim :- maharashtra and goa

By mistake i wrongly recharged other number through online. I deeply regret for the mistake that i have done. Is there any way to reverse the recharged amount to my number. If possible kindly reverse the amount to my number.

Wrong number :[protected]

Transaction id:[protected] date[protected]

Amount:199

My number :[protected]

Kindly looking forward to hear from you.

Dear sir,
I am srinivasa mobile no's in my family are 90141713, [protected], [protected] all 3 no's are of airtel prepaid no's,
Issue started past from 3 months following with airtel about network issue like voice break, calls connectivity, call drops and data speed issue. But earlier it was very good this issue started from 3 months
Finally by sending several mails to airtel.
Now they are telling new site required need to wait 90-120 days to resolve the issue.
This is just to escape from customer by telling reasons, because i am prepaid customer. Old site is just 300 mtrs from place and no new apartment / building came up.
They are not ready to send dt engineer to site and survey technician to customer place optimization required in panal / antenna which transmits signals from tower to mobile devices.

Please give us possible solution to network issue in airtel in my area.

I recharged for a sum total of rs399 which consiste of 1gb/day data but everytime i used my data upto 600-800mb a message which say your data od finished will be send i dont know what you airtel think about but i request the airtel company to fix it as soon as possible like i say today i will used only 600mb... What happend to the other 400mb airtel stop #ing around and fix it... If not am changing my sim to jio # you airtel i thought airtel is good but it is the worse i recommend every one to use jio as it never play with data like airtel # you and thank you

A service called whatsmob has been activated by airtel by itself and deducted my balance of rs 35 once and rs for 25 later. How can you deduct my balance and self activate a service which i have doont know about untill a massage comes. And deducted my balance. I want my money back.
Plz look into the matter and refund the amount, also try to avoid such instance and people are not so foolish as in the past and now mnp is also available.

To whom it may concern:
My airtel number has been registered under some other guy's name as i recently checked yesterday. So i'd like to change it to my name "augustine hangsing".
I'll be very grateful if you could look into the matter and make my request a success.
My current airtel number is [protected].
I'd like to change the ownership name to my name, "augustine hangsing".

Thank you for your time and i'll be very grateful if you consider my request and make it work.

Why should customer pay the bill for the company's delayed process? Or they should inform when they give connection. Make sure your customer service is proper. It is really sad that every company is doing this. Please give us proper explanation regarding this. I didn't use net for more than 1.5 month's. But i have paid 2500rs. And i have to pay some more amount until they finish the process. They said it will take 6 days to disconnect. That is their problem. Why should i pay for that???

Hi, i am rahul verma, i am using airtel form last 5 years and vodafone form last 3 years. According to indian government circular about 198 (Applicable to every telecom company for complaint). But they are using this for there permoton. Both company take 5-10 min to connect to complain persian. Many people are facing this problem kindly take action for the same.

My 10-12 year old airtel number has been allocated to anyone else and this number is registered in all my bank accounts, aadhar cards, pan and all. My privacy is at risk because all the sms goes to this number. How irresponsible... My number of more than 10 years has been allocated to someone else. I never imagined that this would be negligence on behalf of airtel. I was connected to airtel since last 12 years ears, yet within 1months why did you give this number to someone else?...
How??
Why you are your customers in such a way???
I just want it back
What can be a solution to it