Airtel Complaints & Reviews

This complaint is regarding a network issues that are being faced by me at my residential area.
Here the network is really very pathetic.
You guys are just advertising about your company that airtel has reached many places and with a good network coverage etc etc but to be very honest this is fake you guys are running business but service, , , , , , as i mentioned earlier is pathetic, to get the good 4G signal, I have to come outside of my compound. That's pathetic, only 2G signal is available inside the compound and home, even this also not good. Previously I was using other provider, was better than your network. Please solve the this issue ASAP.

Whenever working on network and being online the internet connection drops and when I check the broadband router it shows only 2 lights blinking rather than 3 when the connection is steady.Post 2-3mins the network comes back online. This has been happening since airtel has upgraded the router to support the V-fiber net . The drop in network connections is constant since the last 2-3 months and no action has been taken on this post several complaints about the same. Airtel service is good but no idea why this cannot be resolved.This causes a lot of pain and irritation especially when we are connected to office and doing work.Due to this work is affected and metal stress increases.

I subscribed for Airtel's broadband connection, with which, they promised to provide one year's free amazon prime subscription.
I have been calling the Airtel employee for about 2 months and he's been giving excuses and not providing immediate help or information.
The helpline numbers the company has provided just plays the same recorded messages which are very frustrating.
I am very irritated with this behavior of the employees and the company.
I want immediate response and compensation or else I'll have to take further actions.

Hi, I am using Airtel number 9972*****4 from 13+ years, last week suddenly the mobile number got disconnected without any intimation, now I am not able to use my mobile number, as I was using from long time this number was linked to many other. When I called Airtel customer care they said, you are not using this number from 45 days, but I reached every month, I have proof about all those. This is very pathetic, I visited near by Airtel center around 5 times, but nothing happened. Looks like one of worst service Airtel have. Looking for immediate resolution

I need a quick call back...on [protected], I always valued AIRTEL as a best network, but I need a real favour on converting a number which no longer exist into AIRTEL...that number is my father's...I need that number for various reasons as it is linked to various documents, i tried reaching out to various service centres, and they failed to provide a resolution, and I need that number as his memory...Pls call me...

I have tried to add money to airtel payment bank from sbi debit card rupay on 30th march 2018 but the transaction falied and ammount is not yet received till now
Airtel is claiming that they have refunded the amount on 2nd april but i did not receive money to bank..i have bank statement there is no entry about that refund
Airtel payment bank account number-[protected]
TRANSACTION ID[protected]

Sir,
My Complient is that Airtel has a short range in my villege. The tower is situated atleast 10 km from my Home.
irtel — Poor network coverageThere is very Poor network coverage.

So large number of people dislike your network and change to Airtel, Vodafone
I like my Airtel . So please Take Further steps to recover this problem .

Thank you

SMS not sending & received
Customer care call not allowed
Customer center me phone lagate h to phone nhi lagta or mere mobile service koi sms send nahi ho raha h phone account bhi nahi chal raha h bhaut problem ho rahi h ya to ise thik karo nahi to may sim port karwani hogi customer care me call laga kar pareshaan ho Gaye h call hi nhi lagta
Meri sms ki or internet ki setting sahi karo
Kabhi kabhi network problem bhi aa raha h
Please call me [protected]

I want to port out from Airtel. I got an UPC code (AB595863) and gave to Retailer and done Fingerprint verification etc. He told me that it will take about 7 days but today is 10th day and the Airtel office is saying that it will be done tomorrow and saying this every next day. What can I do now?

I upgraded my sim from 3G to 4G 4 days ago and both the sim stopped working. When I complained about the same in 121, they asked me to get a replacement sim with aadhar verification.
i did that yesterday and still none of the sim is working. Again I get the same suggestion from the customer care to go and replace the sim.

Mobile no.[protected] pr Rs. 55 ka recharge phone pay se krvaya tha but abhi tak nahi aaya hai. Sir kindly please Meri complaint ko solve kijiye. I waited you for your reply .I hope that you solve this matter . Thanking you sir. Sattaram

R/Sir
Please help me to recover my Rs 49 deducted from my account for masti pack which was never activated by me. Airtel deducted this amount on 06/04/2018 at 4=58 p.m.pack was activated without my permission and l never used that for a single seconds.Message
MASTIPACK service has been activated @ Rs49.0 for 10day(s).Txn ID N[protected], 06Apr18 04:58. Service will be renewed after validity expiry.To use, click http://180.179.207.113/masti/index.php (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789

Sir i have recharged the wrong number via phonepe. Please help me to recharge the correct number as it is a huge amount. Sir i have recharged amount of rs. 448

Airtel's Rs 448 prepaid recharge plan offers 82GBs of 3G/4G data with a daily cap of 1GB data for 82 days. This prepaid recharge plan comes bundled with unlimited local, STD and roaming voice calls. Airtel's Rs 448 prepaid recharge plan also offers 100SMSes per day. The validity of this prepaid plan is 82 days.

Rs. 35.0 has been deducted in my airtel prepaid mobile ([protected]) in the name of service VEMES. I have not subscribed for this service and for no reason they deducted my money.
Thai is the message I got:
"VEMES service has been activated @ Rs35.0 for 7day(s).Txn ID N[protected], 07Apr18 01:02. Service will be renewed after validity expiry.To use, click http://bit.ly/2btlwZJ (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789."
This is very devastating, deducting Rs. 35.0 for no reason.
K. Chhajed
[protected]

I did the recharge for Rs 199 unlimited calls and 1.4gb data.but in this internet is not working...airtel is cheating the peoples...i have raised the complaints in 198.but there also no response..i called many times to 121 and 198.but still now no response..later i called to nodal office in that Service request number is invalid ( that number received from 198 care )...

i have all call records .198 person told me that we have requested nodal office to contact you with in 24 hours...but its almost 3 days got over...

Airtel is cheating the peoples...Fraud network..

Note : i am going to wait for only 2 days, , later i am going to register complaint in court.

Main balance deducted several time without my confirmation when I call 198 the support person says he couldn't returned deduct money back.
Pls solve this matter. I want my totel money back my bal.is 386 and it remain only 89 .
GAMEZ4FUN service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:51. Service will be renewed after validity expiry.To use, click http://adstuckgame.com/ (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎

CLASSYANDGLAMVIDEOS service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:54. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎
CLASSYANDGLAMVIDEOS service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:54. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎
NOW you Think why I Active this service again and again
This is not good .please give my money back.
Thanks

My Airtel TV (btw one of the most expensive but incompetent and pathetic service provider) is not working from last month. I had been contacting the customer care from a lot of time - instead of trying to help they try to show it was my fault - you should have contacted technician/customer care even though I followed up everytime. The service is still not working.

Once a technician came and told me you need to replace the cable - it is not taking the signal (btw it is less than an year I moved into a fresh new flat). I changed the cable still the service did not start & same story of pathetic responses from the customer care.

I would not suggest this service provider to any sane person. BAD SERVICE PROVIDER AND WORST CUSTOMER CARE.

I have an Airtel postpaid connection for past 1years. Everything is working fine but for the past 3 months Airtel charging me an incorrect billing. Also, the My Airtel App isn't working and updating properly. I've raised complaints with the customer care number severally but no resolutions found.

Also, recently I've raised an MNP request on 18th of March 2018 to port out my number from Airtel Postpaid to Vodafone Prepaid. But, without any intimation, they have rejected it on 22nd March 2018.

This month also they have charged me incorrectly 700Rs. Which is not been cleared till now.

I just want to port out my number from Airtel Postpaid to Vodafone Prepaid.

Please help with this.

Thanks,

Prasenjit

Airtel at it again !!! They have looted as much as 200 rupees in 2 days without my consent.

Here is the detail:
On April 3 2018 4:49 - Activated SUPER STORE value added service for Rs 99/-.Transaction ID : S[protected]
On April 5 2018 1:35 - Activated UPLAYPORTAL service for Rs.75/- Transaction ID : N[protected]
Again on April 5 2018 4:51 - Activated ASKADOCTOR service for Rs.30 Transaction Id : N[protected]

I have no idea about ANY of these services.I havent used my mobile at all during the time that is listed in the transaction. I dont use internet in my phone at all, the "mobile data" option is always switched off and mobile usage shows 0 KB . Yet the call center guy claims that i have activated it via internet and talks as if i am lying.Me and my family members have been with airtel for 10 YEARS !!. This is the WORST EXPERIENCE ever.

I checked the internet forums and i see a lot o[censored]sers have been looted by this SUPERSTORE SERVICE offer since 2015. SHAME!
If they have any concern for their customers at all, they should reach out and provide a refund for my harrowing experience .
I have written this for the benefit of other users and i shall continue to write in all forums, trai included and consider all options to bring this gross UNETHICAL behaviour to light.

Needless to say, i shall be porting out to other telecom providers, 6 aritel numbers in my family. THANKS !

I chose airtel because it is an indian company but regretting it now as network is damm poooooor people can not reach me, call drops.. I think airtel only invests money in tv and print advertisements and make false claims rather than investing in network improvement. Jio haa juat launched and giving amazing network to theirr users so what is the excuse airtel has now??? Will soon port if no action taken...