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Airtel Complaints & Reviews

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Updated: Jun 10, 2026

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Website: Airtel.in

I have recently switched my airtel simcard from postpaid to prepaid. The old sim card becomes in active, since 5 days over. So i inserted new card but it is not working. Looks like inactive card. Because of this, i am not able to proceed with any banking activities.

#1. I tried to contact customer care center goregaon east but they refused by saying the care center gave you incorrect simcard.

#2. Called customer care number but they simply tossed my call from one team to another.

#3. I asked senior resource to kindly escalate this issue but he didn't. (Name jagdish something).

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Address: Bangalore, Karnataka

Dear sir / madam
This is jayanth n from bangalore my landline number is [protected] and it is stopped working since morning. We are running cyber cafe you kow to run cyber how much internet is important and internet also not working so please clear as soon as possible our customer is coming and going from morning we had know buisness. And i need to know how much data is used this month and the package of our data.

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Z

Zowel timung

from Aizawl, Mizoram

Apr 10, 2018

Our place is only 2 g network before you were given 3 g Ne network but now is only 2g we should be Airtel 4g network, i[censored] were not make the Airtel we will be use the jio sim .

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Address: Allahabad, Uttar Pradesh, 211006

Dear sir services of airtel are worst in our area in allahabad allahapur their 4g connection is not giving even 2g speed i want of port my number to vodafone. I have send massege to 1900 more than 10 times during last three days
Also talk to customer care executive three times every times they are saying the i will receive the porti ng code but the truth is till now i have not received the code

Please help me.

My mobile which i want to port is [protected]

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Address: New Delhi, Delhi

Mr. Ealias ps
Puthengady house
Mulanthuruthy post
Ernakulam district pin 682314
Kerala.
Respected sir i as a customer of airtel mobile. [protected]. Ii am facing no 3g 4g 2g coverage in indoor. I am unable to use internet imo whatsup facilities in indoor. Please solve this issue sir.
Thanking you
Your's sincerely
Mob [protected]. Alternate.[protected]

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Address: Kolhapur, Maharashtra, 416003

Website: Airtel

On 10 april 2018 morning i received the sms from airtel informing that 'super store service has been activated on my number and rs.99/- has been deducted from my main account. Thank you for choosing super store, ' while i never chose or requested or gave consent for that super store service, and i am not at all aware either about this. So this service was activated on my number fraudulently and without my knowledge and consent. Hence, i request to airtel to refund my money deducted by mistake and reimburse the same in my account. Otherwise i shall be left with no option other than to complain to trai.

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I have ported my number from aircel to airtel on 26th march 2018 and they said that a person from airtel will come for the verification and the sim will be activated in 7 days. Now, the person for the verification didn't come to the address and he didn't even call before coming or if he did come to the address then he should have called on the alternate number. Now, they are saying that the verification is negative so you have to come to the store again to submit the documents and then we'll initiate the verification process. Now it's been more than 2 weeks that i'ver ported and the sim has not been activated and they want me to come to the store again. I don't understand the point.

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Address: Agra, Uttar Pradesh, 283119

Sir i have 1gb/day data plan on my no [protected]. From last two days i am facing problem to using internet that speed is very slow and without usin net as i used before my 1 gb daily data finished so that i am unable to use internet further more.
I called on ur no 121 also but get any setishfactory answer they told me to check my phone data setting etc. But sa i already told them that this problem i am facing since last two days only. I alsi checked my phone data uses setting also. Now i wants to plese fix this problem. There may be some error in ur system for calcutaing of my daily data use.

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Address: 332701

Website: mail.airtel.in

Dear sir, i use a airtel number last 3 year number is [protected] and this number i do link with aadhar bank and lot of other important things but last one month company lock my sim card without any information now i am out of india and not able to come india before july 2018
I have already send to my parents in airtel office along with my documents and aadhar card but company say to that without my fingerprint thy can not unlock my sim card
Please take action

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Address: Jalgaon, Maharashtra

Website: ni3shapatil@gmail. com

Sir mi 399 cha 84 days cha balance kela hot jyat mala 1 gb per day net v unlimited calls hote pun mala dish tv sathi 10 /- matrche kal date 09/04 2018 roji ghetla aahe pun mi tyanha phone kela asta 1 minitat balance sampla mi 198 var coustmar carshi bololo tar to mala mhanala ki net balance kaple ha prakar mazya laxat aala nahi jar mi net sathi 399 cha balance kela aahe tar net sathi maza tok time jo loan mhanu ghetla aahe tyacha net shi sambhand kay hi coustmarchi loot aahe v sadar mi pudcha recharj karel tyaveles sadar lonchi amount kapli pahije. Tasech mi varwar takrar karun dekhil aaj paryant maza mobilvaru meddage zat nahi yachi chaukashi karavi v mala nyay dyava hi aapnas vinati hoy.

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Address: 303604

Facing severe network issue in my area pfb proper address - sambhar lake jaipur
I have recharged 4g but you have provided worst service no call quilty no data speed its hurresment of me i m sick of that your service

At the time where mobile service providers are in competition and airtel clamming to be the fastest 4g and available every where we are not even getting proper 2g services, where as idea, vodafone and jio is available in our area
Please look into it as i am not the only customer there are around 400 people living in my area and still no 4g tower of airtel.

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Address: Jaipur, Rajasthan, 302015

Hi Team,

I am tired for trying to contact the customer complaints department on 198 or [protected]. I am Sher Singh with mobile number [protected] was very happy to opt airtel as my service provider while I ported from Reliance Communication. However today I lost my faith while trying to understand why you have deducted my prepaid balance without using any service. I wish j could get a proper response from you guys as soon as possible so that this could be resolved. Please get in touch with me.

A dissatisfied customer
Sher Singh

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Address: Ghaziabad, Uttar Pradesh, 201014

Currently I shift my room in Shakti khand 1 Indirapuram Ghaziabad (very poor network)
I converted it into prepaid to postpaid connection but now I am really frustrated from your network. I am going to port this connection very soon.
I contacted to airtel customer care they told me in foolish manner that your data pack has been expired while I have 102GB remaining data.
Other mobile network is strong like Vodafone and idea I tested in these network so how can you say that we provide smart and fastest network in india.

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Website: airtel.com

My issue: Post consumption of base plan data, i was not getting the per day data that is 6 GB.
As per my plan - i will get 6GB/per day, but i see data balance is 0.i was not getting my 6 GB data per day basis when i called to the customer care they told that they are working on this issue why data is not added into your account.

More than 15 days is over but this issue is not resolved .
but when new cycle start base plan data is reset so 6 GB data is also added.but actual issue is still not resolved.

Because of bad service i need to choose the alternative option for internet service.So i want my bill refund for previous bill cycle for worst service although i called/emailed customer service daily but they are replying the same thing without any progress.

Airtel customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by sanjak Remember, my actual issue is still not resolved( Post consumption of base plan data, i was not getting the per day data that is 6 GB.)

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Address: Pune, Maharashtra, 411045

Dear Sir,
I have made payment to Airtel on per details below, which is confirmed by bank along with Airtel executive Mr. Thadi Ramesh on 20th March2018 and shared with your team along with bank statement.
Payment ID :[protected] &[protected]
Amount : Rs. 1, 000.00 each
Date of transaction : December 12, 2017 & November 21, 2017
Name : Thadi Ramesh
Account Number : [protected]
Subscriber Number : 9949***822
I have been complaining you team since long but no success and always get reply that below transaction is not traceable in your system. Hence I request you to please look into it on priority and deposit my payment of INR2000 in my Airtel account immediately. Else I need to report this as CYBER CRIME where my money is lost.
All mail communication available but unable to attached herewith.
Thank you.
Regards,
Mahesh Billade

Airtel customer support has been notified about the posted complaint.

Apr 18, 2018

Updated by Billade I have still not received any solution to my complaint from Airtel. its being long time since I have been struggling with this payment not credited issue. Looks that customer care is not taking care of customer grievances.

Apr 30, 2018

Updated by Billade I am still struggling to get satisfactory answer to my complaint, its been now 4 months still my money is not credited to my account.

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Address: 56061

Website: AIRTEL

Hi Sir/Madam,

This is worst experience i have ever experienced in my life,
After porting request Vodafone approved and disconnected network withing two days and from that i have inserted my new AIRTEL sim till now, i m not able to get the service for the AIRTEL, i have been calling customer care more than 10 times everytime they say another 24hours ..i have spent almost 60 hours and still not able to get the network on my sim.

Due to which am struggling like anything, Without mobile its horrible situation for me to handle my business and office stuff .

Worst network airtel

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Website: Tikona

I am receiving a call from tikona company to pay the bills of account which i dont know. The account is of any manoj kumar pandey lived in varanasi. I take this new sim with my aadhar verification in lucknow city from the retailers and i don't know about the bills and all... So please short out my problem immediately...
Can u please tell me what is it?

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Sir
MY prepaid no. [protected]. I am in Trichy. I can't receive calls. Every one calls me the network says my phone is switch off. But I am not. I also book a complaint in your office on 7.4.2018 wide no.CUVLT[protected]. But still today the issue is not solved. Please help me to solve the problem.
'

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Address: 410206

Facing severe network issue in my area pfb proper address:-
Green acers society, wakadi village, new panvel, morbe road, near swapana nagari film city.
I have been living since last 3 years and there have been no network from aircel for the first 2 years.
For the last 1 year we are barely getting 2g range from airtel that too is unavailable most of the time.
At the time where mobile service providers are in competition and airtel clamming to be the fastest 4g and available every where we are not even getting proper 2g services, where as idea, vodafone and jio is available in our area
Please look into it as i am not the only customer there are around 400 people living in my area and still no 4g tower of airtel.

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: airtel.in

Dear team,
I live in indirapuram, ghaziabad area where the airtel network is so pathetic that we had tonthink about getting changed into vodafone or jio. Indirapuram is the area where most of the time electricity get fluctuated due to low supply of power.in a day we face more than 10-15 power cuts. Thanks to the power back which we have in most of the apartments. We have been using airtel since decade. We never faced such problem. When we shifted ti indirapuram we started facing this issue where whenever power cut takes place airtel gets no connection for 5-6 secs. And whatever we are doing get cancelled. Call get disconnected.. Internet get disconnected. By the time i types all these i came across 2 power cuts. Kindly fix this problem. The next step which i would be taking is to file a complaint with trai.

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Address: Mumbai City, Maharashtra, 400053

Website: Airtel

I ported my cellphone number to airtel 45 days back since then im facing network issues. I couldn’t use phone internet, whenever i called it shows call failed issues. I try to contact them many times but they are not taking any valid action this is my complain req id 84084421 pls help me out with this matter. I have called them like 50 times. Thank you

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