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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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P
Palawkar huzaif
from Pune, Maharashtra
Apr 7, 2018
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Address: 402115
Website: Www.airtel.in

Sir,
My Complient is that Airtel has a short range in my villege. The tower is situated atleast 10 km from my Home.
irtel — Poor network coverageThere is very Poor network coverage.

So large number of people dislike your network and change to Airtel, Vodafone
I like my Airtel . So please Take Further steps to recover this problem .

Thank you
Airtel customer support has been notified about the posted complaint.
Apr 07, 2018
Updated by Palawkar huzaif
Airtel tower request in My village
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    R
    Rohit lohiya
    from Chandigarh, Chandigarh
    Apr 7, 2018
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    Address: 334201
    Website: SMS internet

    SMS not sending & received
    Customer care call not allowed
    Customer center me phone lagate h to phone nhi lagta or mere mobile service koi sms send nahi ho raha h phone account bhi nahi chal raha h bhaut problem ho rahi h ya to ise thik karo nahi to may sim port karwani hogi customer care me call laga kar pareshaan ho Gaye h call hi nhi lagta
    Meri sms ki or internet ki setting sahi karo
    Kabhi kabhi network problem bhi aa raha h
    Please call me [protected]
    Airtel customer support has been notified about the posted complaint.
    Apr 07, 2018
    Updated by Rohit lohiya
    SMS problem
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      N
      Nishu714
      from Nashik, Maharashtra
      Apr 7, 2018
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      Address: 411038

      I want to port out from Airtel. I got an UPC code (AB595863) and gave to Retailer and done Fingerprint verification etc. He told me that it will take about 7 days but today is 10th day and the Airtel office is saying that it will be done tomorrow and saying this every next day. What can I do now?
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        K
        Kiran Jk
        from Hyderabad, Telangana
        Apr 7, 2018
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        Address: Hyderabad, Andhra Pradesh, 500075

        I upgraded my sim from 3G to 4G 4 days ago and both the sim stopped working. When I complained about the same in 121, they asked me to get a replacement sim with aadhar verification.
        i did that yesterday and still none of the sim is working. Again I get the same suggestion from the customer care to go and replace the sim.
        Airtel customer support has been notified about the posted complaint.
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          S
          satversingh4415
          from Nagaur, Rajasthan
          Apr 7, 2018
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          Address: Jaipur, Rajasthan, 302033

          Mobile no.[protected] pr Rs. 55 ka recharge phone pay se krvaya tha but abhi tak nahi aaya hai. Sir kindly please Meri complaint ko solve kijiye. I waited you for your reply .I hope that you solve this matter . Thanking you sir. Sattaram
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            V
            Vsbdyadav
            from Alot, Madhya Pradesh
            Apr 7, 2018
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            Address: 301703

            R/Sir
            Please help me to recover my Rs 49 deducted from my account for masti pack which was never activated by me. Airtel deducted this amount on 06/04/2018 at 4=58 p.m.pack was activated without my permission and l never used that for a single seconds.Message
            MASTIPACK service has been activated @ Rs49.0 for 10day(s).Txn ID N[protected], 06Apr18 04:58. Service will be renewed after validity expiry.To use, click http://180.179.207.113/masti/index.php (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789
            Airtel customer support has been notified about the posted complaint.
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              G
              g bhagyalaxmi
              from Burla, Odisha
              Apr 7, 2018
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              Sir i have recharged the wrong number via phonepe. Please help me to recharge the correct number as it is a huge amount. Sir i have recharged amount of rs. 448

              Airtel's Rs 448 prepaid recharge plan offers 82GBs of 3G/4G data with a daily cap of 1GB data for 82 days. This prepaid recharge plan comes bundled with unlimited local, STD and roaming voice calls. Airtel's Rs 448 prepaid recharge plan also offers 100SMSes per day. The validity of this prepaid plan is 82 days.
              Airtel customer support has been notified about the posted complaint.
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                K
                Kartik Chhajed
                from Chakia, Bihar
                Apr 7, 2018
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                Address: 313001
                Website: www.airtel.in

                Rs. 35.0 has been deducted in my airtel prepaid mobile ([protected]) in the name of service VEMES. I have not subscribed for this service and for no reason they deducted my money.
                Thai is the message I got:
                "VEMES service has been activated @ Rs35.0 for 7day(s).Txn ID N[protected], 07Apr18 01:02. Service will be renewed after validity expiry.To use, click http://bit.ly/2btlwZJ (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789."
                This is very devastating, deducting Rs. 35.0 for no reason.
                K. Chhajed
                [protected]
                Airtel customer support has been notified about the posted complaint.
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                  C
                  Community interest
                  from Perundurai, Tamil Nadu
                  Apr 7, 2018
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                  Address: Chennai, Tamil Nadu, 600053
                  Website: www.airtel.in

                  I did the recharge for Rs 199 unlimited calls and 1.4gb data.but in this internet is not working...airtel is cheating the peoples...i have raised the complaints in 198.but there also no response..i called many times to 121 and 198.but still now no response..later i called to nodal office in that Service request number is invalid ( that number received from 198 care )...

                  i have all call records .198 person told me that we have requested nodal office to contact you with in 24 hours...but its almost 3 days got over...

                  Airtel is cheating the peoples...Fraud network..

                  Note : i am going to wait for only 2 days, , later i am going to register complaint in court.
                  Airtel customer support has been notified about the posted complaint.
                  Apr 09, 2018
                  Updated by Community interest
                  what purpose given the following numbers ?...
                  all numbers invalid numbers...all fake...

                  airtel
                  +[protected]
                  +[protected] [Head Office]
                  +[protected] [Head Office]

                  cheating network in india
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                    S
                    Sandymoon
                    from Noida, Uttar Pradesh
                    Apr 7, 2018
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                    Address: New Delhi, Delhi, 110053
                    Website: adstuckgame.com

                    Main balance deducted several time without my confirmation when I call 198 the support person says he couldn't returned deduct money back.
                    Pls solve this matter. I want my totel money back my bal.is 386 and it remain only 89 .
                    GAMEZ4FUN service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:51. Service will be renewed after validity expiry.To use, click http://adstuckgame.com/ (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎

                    CLASSYANDGLAMVIDEOS service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:54. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎
                    CLASSYANDGLAMVIDEOS service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:54. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎
                    NOW you Think why I Active this service again and again
                    This is not good .please give my money back.
                    Thanks
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Ankush G
                      from Pune, Maharashtra
                      Apr 6, 2018
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                      Address: Pune, Maharashtra, 411014

                      My Airtel TV (btw one of the most expensive but incompetent and pathetic service provider) is not working from last month. I had been contacting the customer care from a lot of time - instead of trying to help they try to show it was my fault - you should have contacted technician/customer care even though I followed up everytime. The service is still not working.

                      Once a technician came and told me you need to replace the cable - it is not taking the signal (btw it is less than an year I moved into a fresh new flat). I changed the cable still the service did not start & same story of pathetic responses from the customer care.

                      I would not suggest this service provider to any sane person. BAD SERVICE PROVIDER AND WORST CUSTOMER CARE.
                      Airtel customer support has been notified about the posted complaint.
                      The customer care people are one of the most rude and ill mannered in talking to the customers. I spoke with of them today named Mohammad something & would say it as the ugliest experience of my lifetime. These guys seriously are uncultured and need schooling to be workable in their current duties.

                      I had the problem solved today after one month and it was not due to the cable but the previous technician could not identify the issue. The cable which was there earlier is as it is and the technician that came today found some issue with loose contact or something in the outside connector. I spoke with the customer care then for extension of service for the period the service was down (due to the issue was not found by the previous technician) - the customer care supervisor was extremely ill-mannered and told me it was my mistake and the extension could not be provided. I am not expecting any further support from this FRAUD customer care team and chosen to terminate Airtel connection. This has perhaps been the most negatively shocking experience from any service providers to me.

                      THUMBS DOWN TO YOU GUYS !!
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                        J
                        Jit Roy
                        from Kolkata, West Bengal
                        Apr 6, 2018
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                        Address: 713201

                        I have an Airtel postpaid connection for past 1years. Everything is working fine but for the past 3 months Airtel charging me an incorrect billing. Also, the My Airtel App isn't working and updating properly. I've raised complaints with the customer care number severally but no resolutions found.

                        Also, recently I've raised an MNP request on 18th of March 2018 to port out my number from Airtel Postpaid to Vodafone Prepaid. But, without any intimation, they have rejected it on 22nd March 2018.

                        This month also they have charged me incorrectly 700Rs. Which is not been cleared till now.

                        I just want to port out my number from Airtel Postpaid to Vodafone Prepaid.

                        Please help with this.

                        Thanks,

                        Prasenjit
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          RaamH
                          from Chennai, Tamil Nadu
                          Apr 6, 2018
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                          Airtel at it again !!! They have looted as much as 200 rupees in 2 days without my consent.

                          Here is the detail:
                          On April 3 2018 4:49 - Activated SUPER STORE value added service for Rs 99/-.Transaction ID : S[protected]
                          On April 5 2018 1:35 - Activated UPLAYPORTAL service for Rs.75/- Transaction ID : N[protected]
                          Again on April 5 2018 4:51 - Activated ASKADOCTOR service for Rs.30 Transaction Id : N[protected]

                          I have no idea about ANY of these services.I havent used my mobile at all during the time that is listed in the transaction. I dont use internet in my phone at all, the "mobile data" option is always switched off and mobile usage shows 0 KB . Yet the call center guy claims that i have activated it via internet and talks as if i am lying.Me and my family members have been with airtel for 10 YEARS !!. This is the WORST EXPERIENCE ever.

                          I checked the internet forums and i see a lot o[censored]sers have been looted by this SUPERSTORE SERVICE offer since 2015. SHAME!
                          If they have any concern for their customers at all, they should reach out and provide a refund for my harrowing experience .
                          I have written this for the benefit of other users and i shall continue to write in all forums, trai included and consider all options to bring this gross UNETHICAL behaviour to light.

                          Needless to say, i shall be porting out to other telecom providers, 6 aritel numbers in my family. THANKS !
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Shantam Ambastha
                            from Parvatipuram, Andhra Pradesh
                            Apr 6, 2018
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                            Address: Gaya, Bihar

                            I chose airtel because it is an indian company but regretting it now as network is damm poooooor people can not reach me, call drops.. I think airtel only invests money in tv and print advertisements and make false claims rather than investing in network improvement. Jio haa juat launched and giving amazing network to theirr users so what is the excuse airtel has now??? Will soon port if no action taken...
                            Airtel customer support has been notified about the posted complaint.
                            Airtel is really annoying now days they don't care about customer i have same problem.
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                              H
                              Huzaifa palawkar
                              from Mumbai, Maharashtra
                              Apr 6, 2018
                              Resolved
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                              Resolved

                              Address: 402115

                              Sir,
                              My complient is that airtel has a short range in my villege. The tower is situated atleast 10 km from my home
                              There is very poor network coverage around.

                              So large number of people dislike your network and change to airtel, vodafone
                              I like my airtel. So please take further steps to recover this problem.
                              Sir i request you to solve problem
                              Apr 13, 2018
                              Complaint marked as Resolved 
                              Airtel tower request in my village jui bk Mahad raigad
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                surajaj100
                                from Chennai, Tamil Nadu
                                Apr 6, 2018
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                                Hi, i had recently requested to port a cellphone number from aircel to airtel as aircel company is shutting down and we have no other choice. The retailer had informed me that it will take 7 days for sim to be activated and also made a recharge of around 200rs but it's been 14 days and sim is still not activated.

                                Cellphone number is
                                [protected]

                                Regards,
                                Suraj
                                Airtel customer support has been notified about the posted complaint.
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                                  Debabrata Mal
                                  from Kolkata, West Bengal
                                  Apr 6, 2018
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                                  Address: Howrah, West Bengal, 711404

                                  My name is debabrata mal. I lives in mansingha pur, bargachia, howrah 711404 and i have a airtel number which is [protected]. But now i faced a big problem (Tower).in my area your's network signal is very bad. When we call any one (Airtel-vodafone or others) we can not hear one another. Now we cannot obey this.
                                  Please help us to give a heavy tower.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    SHREE TRADERS
                                    from Baraut, Uttar Pradesh
                                    Apr 6, 2018
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                                    Address: Muzaffarnagar, Uttar Pradesh, 251001

                                    Respected sir,

                                    We have 03 numbers of airtel. Before 4-5 days i have lost my phone in balaji yatra. Than your reputated store which is situated in new mandi, near jain sweet corner, muzaffarnagar not gave me duplicate sim of my no.[protected] due to not matched of biometric.

                                    The store owner says that update ur biometric even u can't take duplicate sim & i will go to meerut head office than he will give me duplicate sim on my application.

                                    So, i request u to i want to port my 03 numbers in another co because o[censored]r store behaviour.
                                    Airtel customer support has been notified about the posted complaint.
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                                      uddhav gajare (DarkNess_legend)
                                      from Pune, Maharashtra
                                      Apr 6, 2018
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                                      Address: Pune, Maharashtra, 410504

                                      I am getting scholarship from government and is being transferred to airtel payment bank without my will, i want to close the account as soon as possible. I am desperate for closing my account. My educational scholarship is going to deposit soon and i dont want it to transfer to my airtel payments bank. I want this issue resolved as soon as possible.
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        Aishwarya Agarwal
                                        from Delhi, Delhi
                                        Apr 6, 2018
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                                        Address: Gurgaon, Haryana, 122003

                                        Airtel Phone number : [protected]
                                        This is a corporate plan 499Rs/- having 40GB per month. For April 2018, I never received 40GB data into my account and all I am left with is previous month's left over data i.e. 25GB
                                        CURRENT PACK DATA is 0GB (No data credited to my account in April)
                                        DO NOT SAY, that I consumed 15GB data in 4 days and 40GB data is already credited. I am attaching screenshots to prove 40GB was never credited AND my usage in April is less than 3GB.
                                        Airtel customer support has been notified about the posted complaint.
                                        Apr 06, 2018
                                        Updated by Aishwarya Agarwal
                                        Phone number : [protected] No internet credited for April 2018. Only data available is the left over data for me. It should be 25+40=65GB data available to me this month. Whereas it is only 25GB available to me.
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