Airtel Complaints & Reviews

After a several days i used my airtel sim... I just found that my whole balance had been deducted by airtel, i have around 95 ruppes on my airtel sim.

I haven't opt for any deduction of balance from a/c and never asked for any other a/c.
I called several times on customer care numbers 121, 198 and spoke about 2 hours but they couldn't answer why the balance got deducted. Even when i am trying to register complaint they put me on indefinite hold. Customer service representative manager even transferred my call to gprs technical department which nothing to do with the balance deductions. Until now i didn't receive any reply on the same nor did i get the balance. This is the worst customer service experience i had with the airtel. I am using airtel from past 4 years and what i get is the disappointment and worst customer service. I am considering porting to other service providers.

My airtel no.[protected]

Mastipack was activated in my mobile without my request or knowledge. Another pack was activated and renewed without my request previously which i had canceled without any refund from airtel.
They must be doing this on quite a large scale on unsuspecting customers and pilfering from their accounts.
Kindly look into this irresponsible and dishonourable practices by airtel.

I have recharge my mob. No. Today date 5 april 2018 with airtel rs 399 which earlier was suppose to give 84 days validity but nothing of this is seen after recharge. It's show only 1.4gb data available and validity is 6 april 2018. What is this? I want my data/money back. I lost my money and the company is benifitted. Because the company is not affected by our complaint. It will only remain as a sentence readily available for everyone to observe. Cheap means to cheat people.

I am being overcharged on my prepaid calls.. For a call per minute, I'm being charged more than a rupee ! This is ridiculous ! Airtel, you'll owe me an explanation as to why am I being overcharged ? If this continues, I'm going to have to discontinue with Airtel services and switche to another mobile network .

Sir, i generated upc for portability to switch airtel n/w. But your airtel store, gokulam-mathikere office not accepted my port because they demanding ₹500 first recharge. Recharge is my wish, i never recharge through anyshop or agency. I have internet banking i do my recharge. Why your
Airtel office demanding forcibly recharge. I need port sim. Kindly take action or i put same in facebook and twitter. Hope you will resolve my problem.
Regards
M. Hegde
Bangalore

Actually i'm currently using airtel prepaid sim and it's currently in 448/- plan. Unlimited calls, unlimited sms, 1.4 gb/day. Now the issue is i couldn't see live tv on hotstar app, which redirects automatically from airtel tv app. It displays a message saying it is accessable only on airtel network (I'm using airtel sim only for internet). Please check the above issue and let me know as soon as possible.

Please note that we are using your land line connection from very long time but we are satisfied the bill raised by us as we are not using broad band facilities on this number even than my monthly bills are coming on higher side
Please disconnect my land line no. [protected] immediately and submitted your bill after adjustment of my security deposit so the full and final settlement of this number will take place, please take this complaint seriously

First Airtel Fraudently opened digital bank account on number [protected],
then they freezed my account, due to which i am not able to perform any debit transactions from this account.
I've filed a complaint (Airtel reference number 1774071 - Aadhar copy submitted at [protected]@airtelmoney.com), but no one is doing anything in this matter. The mobile is already aadhar linked and all papers already submitted.
Their physical Airtel stores are of no use, they are not interested in unfreezing my account. On dialing 400, no IVR option takes me to a customer care executive.
Please someone guide me to RBI/ombudsman link, to complain about them.

This is the worst service any customer any experience from airtel.
I just want to switch my postpaid plan to prepaid plan to my [protected] number
It was suppose to be done in 4 days apparently being the worst service. Its been pending for 1 montheven mr. Jafar, manager of airtel gallery in naupada is good for nothing. The staff is such headless mr. Balram who doesnt the process. I need my number to be switched by today

Dear sir,
I have ported Aircel to Airtel one week ago.still I didn't get any signal from Airtel network.That number is important for me.All my bank accounts are related to this number.i have given many complaints regarding this.No one is reverting to my complaints.This kind of service I never expected from Airtel .it's pathetic service . kindly respond to my complaints and do the need ful

Thanks & regards
... .. B.Manasa

I am debashis pattnaik. My query is that i have an airtel wallet account but i want to close it, the number that i have open account is that number of idea, and i want to open with mine another number which is airtel. So, please let me know how i deleted my account, i want to open my new wallet account also bank in my new airtel number.

Regards
Debashis pattanaik

Hi, I have a Airtel postpaid sim. I was trying to dial 000 800 xxx xxxx that allows connecting to my company conference call. But I am not able to mak ethat call, its saying -" dialled number does not exist ". Contrastingly, my collegue too has a Airtel mobile. He has no problem connecting to the call.
Question: Is there any specific service for this? Please let me know how to resolve this issue....

Form many year i am Air-tel user, i never get proper internet service at my home which is located in center of Mumbai. from long ago i have just paid internet charges to Air-tel but they don't provide good service.
LOCATION - S.L. RAHEJA ROAD, MAHIM (W) FISHERMAN COLONY, BLDG NO.-22/B, ROOM NO.-1198, MUMBAI-400016, G/NORTH
WARD, MUMBAI, MAHARASHTRA, INDIA, 400016

Dear,
Airtel has charged me for an unknown VAT service (HOUSEOFMODELS). The service has been activated in my number without my concern. I even don't know what it was. I have lost 75 Rs on this.

Their standard reply would be that we have clicked something but we don't.

Please look into complaint and prevent it from happening in the future. Thanks.

Hi
Today i have done recharge for another number...[protected] of 399 for 84 days..
Actually it is one of my relative number so i had recharge for them but it is taken by another person so in that case u can send me the details. So that i can ask them
Can you send me the details it has been recharged so that i can ask them for return of money.
Please give the details as soon as possible.

Hi team... I have airtel hotspot connection with me... Sometimes the network is very good and sometimes not. Last night i connected to my laptop, it was showing “no network, connected”. Could you please help me out. Everytime i think of working from home this happens. This needs to be resolved asap otherwise will think of switching to other service provider

I have a fixed line & broadband plan from airtel which was working normal till eom - jan, 2016. But airtel pushed me to go vfibre, first they promised that you get 24 mbps speed in heart of bangalore.

Things seemed to be good for 10 day's and since feb, 2016 till date it has gone worst. First they don't have good infrastructure, good technicians and reliable service. They only are good in paid media advertisement.
They sell connections, but to pity they have 0.4 mbps download and 8 mbps upload plan. The good part of airtel is their billing, inspite of no services they definitely expects you to pay.

Infrastructure wise, they are still using old copper cables, boosting the n/w to provide services, which every alternate weeks breaks down. Have spoken with multiple airtel subscribers and all complain of the same issue.

I have numerous complains, but they close the same with out consulting with me. On one occasion one of the customer service manager of airtel told me - "airtel policy states that customer feedback is not necessary to close tickets". Which literally means customer in india doesn't matter to airtel.

This is a fraud company, please friends - if you have better options look for it first. Doesn't revert or choose airtel incase you have alternative.

My number is not working in the usa for anything sms, incoming and outgoing. Please let me know how to get it activated. My number is valid and was bought less than 6 months and brought to usa with the intent o[censored]sing in international roaming for incoming and outgoing calls and messages. It says sim is not provisioned. It used to work initially when i came to the us. Recharge is also returned and not successful.

Thanks,
Dinesh

I have forgotten mpin of my airtel app. I can not use my airtel money. I tried to find out the mpin. But i am not able to find. Is there any simple way to find out the mpin besides going to the airtel customer care store. Please help me to find the mpin of my airtel app.. I shall be very thankful to you.. I can not even recharge the phone with other company sims.. Because they are asking for mpin.. So kindly help me out

Airtel is the most fraudulent company in india. Every company knows by the services and product. Airtel customer care service is very poor and as per my case, all customer care are not doing there duty honestly. I had many discussion in my company also about this type of culture. This culture starts from top to bottom. If company senior employees are not doing job seriously/honestly then i am 100% sure it will affect those company juniors also. I start complaining from 24th march and call to customer care but everyone is asking please give us 24 hours. It almost 14 days and my small case to migrate the sim from postpaid to prepaid is still pending. Airtel gives only one training to all his employees to say sorry every minute and asks for wait next 24 hours. Airtel doesn't have good software for customer issue tracking or case management. Every time i have to explain all thigs and they ask the silly question seems they don't have any software or very poor quality software.
All airtel employees are poorly trained and they got this training to make money only not wants to do any work. All airtel employees are master in shifting the calls and they don't want to work on any complaint or issue. Maybe this also can be a region that why all airtel customers are migrated. The company knows by its services and product, so please stop these frauds and change your mind to earn quality name and do some work. I would like to point out that there is nothing wrong with making money and to have sustainable business growth so as to provide better service year by year which may ultimately be beneficial to end user.