Airtel Complaints & Reviews

This complaint is regarding not resolving the query and issue and disconnecting the call, talking rudely.
I have called for a query on 28th april 2018 around 11:50 am for the first time without solving my query the call was disconnected intentionally, when i called second time and asked the second person to raise a complaint and ask the complaint number again my call was disconnected. Telling that complaint cant be raised, when i asked to let me talk to the senior person since they are not resolving my query and they are not ready to launch the compliant my call was disconnected intentionally again. Third time again i called they did not resolved my query. I request you to help me registering complaint against them and please provider me complaint number. Please do not put anybody on the call at least they should have decency to talk to the customer and listen them with patience. Hope airtel will help me here.

This is seriously an unfortunate situation where a company like airtel spends crores of money in publishing and advertising to get customer from other telecom sadly i have been a victim, i was useing vodafone for appx 10yrs where in their services and network became worst untill i decided to move to airtel just fewdays back and i consider it has my biggest mistake airtel is far more worst than vodafone in terms for network issues inspite their system says i have many signal tower around me it does not help me considering im useing a lastest smartphone samsung s9 i have been faceing netowrk issues, call drops, low network signals from the time i have ported i have attached screenshot of my area below. I hope some thng can be done on this

Airtel has activated super store in my number in November. They have been deducting 99 Rs every month. Today I shouted at CUSTOMER CARE representative called Sankaran. He deactivated the service but he has given back only the last 99 Rs.

He said "it's a third party service and they don't know what is super store!". What liars these Airtel are? They want us to believe Airtel balance is deducted for 3rd party service!!! He said "you only activated the service". After I told there is no such message in my sent items he gave flippant answer "may be it was activated in a 3rd party website". Are they thinking we are ### to believe this "story"?

I want refund of all the 99 Rs that has been deducted so far. I will definitely file a case if it is not done - a simple google search shows Airtel has cheated lots and lots of people with this super store fraud. It could be lakhs of crores of customers' hard earned money. Airtel, give me back my money or face the consequences.

Sir /madam,
I had a post paid connection of airtel no [protected] last eight months I am not using the service. I approached airtel store at veraval to close the connection but they denied to close and said system problems every time. Mean time the SIM and mobile lost from me. I blocked the NO from customer care.if I did not use the services why I pay the only plan amount due to airtel system problem. Please waive the plan amount due on the no [protected] and close the connection.

Regards

Ranu prajapat
[protected]

Mobile number: [protected]
An amount of rs. 99/- deducted from my prepaid account under title ir 99 value added services on my number. I have neither requested for this service nor they sought my permission to deduct this amount.
How can a service activated without my knowledge

Kindly requesting to solve the issue asap.

You can contact me @ my alternate number: [protected]

I requested for new connection for my area. Ch 600081 15 days ago.
I paid the installation fee of rs. 500/-, i have provided the crf no below for further assistance, but the technical told me that my area is not feasible for new connection. My registered number is : [protected]. I want my refund. If my area is not feasible cant you tell me before accepting the money?
Crf no: 4513450

Icon service (I have no idea what it is) got activated a few minutes back on my cell and rs 76 deducted automatically. I donot need this service.

Kindly deactivate this and credit back my money.

Message which i got says "thanks for choosing icon on your airtel mobile. You have been charged rs76.0 for 30days. A/c balance: rs8.79 at 18:37. To deactivate, call or sms stop to 155223"

Hoping for a quick response...

Sir.
I am top up recharges dt18/04/2018 and inquries after two day. Inform me after 10day recharges top up. But do not top-up in my account and charge me.30pasa per call against 1.17 pasa per call. Under online payment information -
—
On-line prepaid payment receipt

Thank you. Please quote this transaction reference number for any queries in future related to this transaction.
Transaction details

Mobile number[protected]
E-mail [protected]@hotmail.com
Transaction bydebit card
Transaction reference number[protected]
Date18-apr-2018
Amount paid (Rs.) 21

Best regards,
Team airtel

Hello sir/mam,
On April 17, 2018 I had complaint regarding fraud transaction from my sbi account. Transaction was done using some Airtelmoney code. Complaint id is 1929011. I had also attached the my account details and transaction details in image format with my complaint. Please provide me any information regarding the complaint on my mail id [protected]@gmail.com .
Please refund my transacted money into my account . I am again attaching the details here.
Thanks
Ayushi Sharma

I had lost my old sim card, after which new was issued. But while feeding data initially my name was typed wrongly. Now when I issued new sim card, my adhar biometrics are matching but name is not and hence it is not getting activated.i have visited Airtel office several times but nothing has been done. Very poor response. Whenever I visit I am told that it is software issue . if everything is computerised and human intervention is not possible then why customer care centres have been opened

My phone has been stolen in the train when I was travelling today(28.04.2018) in Darjeeling Mail at Sealdah Station at 6:30 AM. My No. is : [protected]. I am a student and lots of information were in the phone and sim.
Please BLOCK my number immediately till I have requested further. Also confirm me it is blocked or not in my mail.

Airtel is the worst of worst network luring us to by there fraud product on the name of india's fastest network. i request every indian to never buy this company useless product. the network coverage is ### the internet speed is worst the service is fraud. useless company must get ban in india particular in jharkhand. because if you go out of town airtel shows its true colour that how stupid dump useless garbage service it is. it lures us to by there product with false commitments and provide useless network to us. the internet speed sucks the network coverage ### useless. I request every indian to never buy this telecom useless service by lured by there useless false commitments. i am the customer of airtel since 9 years and in these 9 years i have seen airtel has become useless garbage of ### dustbin and soon i am kicking out airtel from my life forever and suggesting everyone to kick it off if you want best speed good network coverage area without interruption and inconvenient. choose telecom services wisely test it then accept it. never lured by fraud companies false commitments who says that there ### service is india's fastest network.

How can vemes be activated on my phone without permission??
I fail to understand how my money can be deducted from my balance without my approval.
I have not answered any customer service call nor have i called or requested for this service.
What the hell is vemes? Why has my money be deducted for this? Now i don't have any balance for my hello tune? This is ridiculous!!
I want a refund of the deducted amount immediately. Please arrange that.

I have one mobile connection of airtel (Postpaid) from j&k. My family is residing in bangalore. She also has a airtel connection (Prepaid). I got to know of the family connection plan of airtel and went to one of the airtel store. For this i had to transfer my connection to bangalore, and got one new sim which was activated in no time. They added my wife number as family number and gave me one more number as child number, which they told that it will be coming under my present plan (799* without taxes)
But now when i checked my bill it was unusually high, which when enquired they told that it is the previous balance amount. I dont understand this logic.
Please help me out

I did the recharge of 448 it was not successfull, Payment has been dibited from PayTM, Once I go to airtel site using my number ([protected]), Get the messeges there payment is hold from bank. Let me know one thing once made the payment from PayTM then how it has been hold from bank?

Airtel is very populur brand in India, so don't make the fool to customer. I am waiting for my refund since 7 days still no luck.

Please refund my mony ASAP.

It was first recharge for me after porting from Idea to Airtel.It seems I took the wrong decision.

I suggest to everyone don't go with Airtel.

Thanks,
Neeraj

Hi team,

Kindly note as we recharged erroneously today on 27 04 2018 time 10:30 pm to 11:00, to your prepaid customer [protected] instead [protected] by pytm with inr 200 using our hsbc bank credit card number ending with 3096 printed name on card asif laique,
We have already sent the message complaining the same to [protected] and asked to resolv

I want to seek a speedy resolution to the delayed release of the salary of a deo. The employees salary are already 2 months late i. E march - april. I have already aired this concern to your department earlier but there has been no action until now. Thus i decided to write an official complaint in a hope of receiving a faster response. I know the company recognizes the importance of its employees and i hope that our rights will continuously be upheld by the company..
Thank you.
Shillong deo airtel.

Hi my credit card last two month auto paid for www.airtel.pgsi www.airtel.inin this transaction title but have not use for this category app and any other why are u my knowledge not informed this amount your site taken so kindly refund this amount suddenly stop this service I have attached my last 2month your amt my credit card debit statement pls review and refund
My email id.[protected]@gmail.com
Mobile.[protected]
Pls share your directly contact no and reply
Thanks

Sir my airtel payment bank has been blocked for few months without any reason. I want my account to back plz help me to solve this problem i m facing many problems related to recharges, paying electricity bills. Dish recharges etc. I hope u will response to my query very soon hope it wil b solved as soon as possible ur response will b highly appreciated thank u.

I got message on 20 apr that some fun music service has been activated on my number and 30 rs is been deducted for that. After 4 days i again got meaase that it is been renewed and again 20 rs was deducted from my balance. Is this the way airtel is earning money. Without customer's permission how services get activated, i dont understand. This kind o[censored]nproffesional behaviour was not expected by airtel