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Airtel Complaints & Reviews

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S
sai kumar gopu
from Mandapeta, Andhra Pradesh
Apr 28, 2018
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Address: Hyderabad, Andhra Pradesh, 500032

My dear airtel team,

Respected everyone

Were sad to say that you are loosing one trusted customer feed up by taking *n* number of follow ups on (121, open network team and local branches and on social media twiter) about network call drop issues from 4 months. If i have sufficient signal why i will not use data.103gb is unsued till this month you can check on my number [protected]

# your team had clearly mentioned me we are facing some network issues we are working on that # check below message for reference

Hi! As discussed, we are continually working to improve and enhance our network. To implement this, a site up-gradation has been taken into consideration at this location and we will keep you posted on the progress. We value your trust in us! Thank you, pragya

If you cant serve better let me allow to move another network.

You can keep me and my complaints on hold from months but now i lost my patience.

Jio is better 399 f0r 80days..

My airtel bill is (499+92rs gst) for 1 month.

Regards,
Sai gopu
[protected]
Airtel customer support has been notified about the posted complaint.
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    G
    Gopalanbk
    from Hassan, Karnataka
    Apr 28, 2018
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    Address: Mysore, Karnataka, 570023

    Please send the bill details of my prepaid mobile number [protected] for the month of july and august 2017 to my email id : [protected]@rediffmail.com and oblige.
    My credit card was used for some fraud transactions amounting to rs, 138388.00 by some miscreants and the cyber police authorities require the call details received / sent from my above number for receiving a complaint at their office. Hence kindly help me at this crucial juncture.
    Thanks and regards,
    B. K. Gopalan.
    Airtel customer support has been notified about the posted complaint.
    Apr 28, 2018
    Updated by Gopalanbk
    The Call details are required for the date 14.07.2017 only.
    Thanks and regards.
    B.K.Gopalan.
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      V
      venpatnaik
      from Hyderabad, Telangana
      Apr 28, 2018
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      Address: Ranga Reddy, Andhra Pradesh, 500049

      Hi,
      I took airtel broadband connection about 2 weeks back. The sales person promised that, if i take 6 months advance rental plan, i should get the amazon prime subscription free for 1 year. Now its been more that 2 weeks, i still didn't get subscription. My repeated call to airtel customer calls went vain. I have requested to register my complaint which they did finally on 18th april with request no 95287592. Today its 27th april without any resolution. I tried to call the customer service, they made me wait on call for 15 min then they disconnected. Not sure if the true customer service they providing. Feels really sad. What should i do?
      Airtel customer support has been notified about the posted complaint.
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        K
        kd khola
        from Pundri, Haryana
        Apr 28, 2018
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        Address: 123411

        An amount of rs 90/-deducted from my prepaid account under title KIDS ZANIA 90 value added services on my number. I have neighter requested for this service nor they sought my permission to deduct this amount .how can a service activated without my permision or knowledge.deduction date 28.4.2018.
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          F
          Franklin D'Souza
          Apr 28, 2018
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          Mobile is disconnected without notice and i'm in abroad and was using roaming i wanted that number at any cost because my bank details are connected to it hope i get the number back and recently it was recharged and called too
          I'm really worried about the disconnection of my number
          Hope you get my problem and solve it at the earliest as i have my work pending
          Airtel customer support has been notified about the posted complaint.
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            M
            Mugdha Pilankar
            from Sangli, Maharashtra
            Apr 28, 2018
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            While porting in from vodafone to airtel the process was initiated on 14 apr yet the sim is inactive saying tele verification is incomplete. Since there is no network the process cannot be completed. After visiting airtel gallery for 3 times in-person and called customer care several times they haven't taken any action to resolve the problem. Everytime the request is done they give a time of 24 hrs still the issue is not resolved. There is no follow up response on the complaint registered on this issue.
            Airtel customer support has been notified about the posted complaint.
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              S
              Subhash Powale
              from Mumbai, Maharashtra
              Apr 28, 2018
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              Address: Mumbai City, Maharashtra, 400028
              Website: airtel

              Received a call from [protected] at 12.48pm, may be a marketing call from airtel.
              I said i am not interested in any sim changeover with any offer & please don't call me & disturb me in future. He started arguing & abusing in marathi.
              Also there was other person accompanying the caller, started abusing & threatening.
              I said i will complain this matter, there upon he started threatening & also tells that "whatever you want to do, do it"
              These people should be taken to police custody.
              Airtel customer support has been notified about the posted complaint.
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                V
                vishy_Singh
                from Bihar Sharif, Bihar
                Apr 28, 2018
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                Address: 800010

                This complaint is regarding not resolving the query and issue and disconnecting the call, talking rudely.
                I have called for a query on 28th april 2018 around 11:50 am for the first time without solving my query the call was disconnected intentionally, when i called second time and asked the second person to raise a complaint and ask the complaint number again my call was disconnected. Telling that complaint cant be raised, when i asked to let me talk to the senior person since they are not resolving my query and they are not ready to launch the compliant my call was disconnected intentionally again. Third time again i called they did not resolved my query. I request you to help me registering complaint against them and please provider me complaint number. Please do not put anybody on the call at least they should have decency to talk to the customer and listen them with patience. Hope airtel will help me here.
                Airtel customer support has been notified about the posted complaint.
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                  T
                  TESWIN DSOUZA
                  from Mumbai, Maharashtra
                  Apr 28, 2018
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                  Address: Mumbai City, Maharashtra, 401107

                  This is seriously an unfortunate situation where a company like airtel spends crores of money in publishing and advertising to get customer from other telecom sadly i have been a victim, i was useing vodafone for appx 10yrs where in their services and network became worst untill i decided to move to airtel just fewdays back and i consider it has my biggest mistake airtel is far more worst than vodafone in terms for network issues inspite their system says i have many signal tower around me it does not help me considering im useing a lastest smartphone samsung s9 i have been faceing netowrk issues, call drops, low network signals from the time i have ported i have attached screenshot of my area below. I hope some thng can be done on this
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    Palaniappanm
                    from Sivagiri, Tamil Nadu
                    Apr 28, 2018
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                    Address: Ovuh

                    Airtel has activated super store in my number in November. They have been deducting 99 Rs every month. Today I shouted at CUSTOMER CARE representative called Sankaran. He deactivated the service but he has given back only the last 99 Rs.

                    He said "it's a third party service and they don't know what is super store!". What liars these Airtel are? They want us to believe Airtel balance is deducted for 3rd party service!!! He said "you only activated the service". After I told there is no such message in my sent items he gave flippant answer "may be it was activated in a 3rd party website". Are they thinking we are ### to believe this "story"?

                    I want refund of all the 99 Rs that has been deducted so far. I will definitely file a case if it is not done - a simple google search shows Airtel has cheated lots and lots of people with this super store fraud. It could be lakhs of crores of customers' hard earned money. Airtel, give me back my money or face the consequences.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Ranu prajapat
                      from Surat, Gujarat
                      Apr 28, 2018
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                      Sir /madam,
                      I had a post paid connection of airtel no [protected] last eight months I am not using the service. I approached airtel store at veraval to close the connection but they denied to close and said system problems every time. Mean time the SIM and mobile lost from me. I blocked the NO from customer care.if I did not use the services why I pay the only plan amount due to airtel system problem. Please waive the plan amount due on the no [protected] and close the connection.

                      Regards

                      Ranu prajapat
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        C
                        cguha87
                        from Chennai, Tamil Nadu
                        Apr 28, 2018
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                        Address: Chennai, Tamil Nadu, 600100

                        Mobile number: [protected]
                        An amount of rs. 99/- deducted from my prepaid account under title ir 99 value added services on my number. I have neither requested for this service nor they sought my permission to deduct this amount.
                        How can a service activated without my knowledge

                        Kindly requesting to solve the issue asap.

                        You can contact me @ my alternate number: [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Nov 06, 2019
                        Updated by cguha87
                        worst response model from airtel.
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                          D
                          divakiruba1995
                          from Chennai, Tamil Nadu
                          Apr 28, 2018
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                          Address: Chennai, Tamil Nadu, 600081

                          I requested for new connection for my area. Ch 600081 15 days ago.
                          I paid the installation fee of rs. 500/-, i have provided the crf no below for further assistance, but the technical told me that my area is not feasible for new connection. My registered number is : [protected]. I want my refund. If my area is not feasible cant you tell me before accepting the money?
                          Crf no: 4513450
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Ssyejdyed kìzeggrKhizer
                            from Aurangabad, Maharashtra
                            Apr 28, 2018
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                            Address: Parbhani, Maharashtra, 431401

                            Icon service (I have no idea what it is) got activated a few minutes back on my cell and rs 76 deducted automatically. I donot need this service.

                            Kindly deactivate this and credit back my money.

                            Message which i got says "thanks for choosing icon on your airtel mobile. You have been charged rs76.0 for 30days. A/c balance: rs8.79 at 18:37. To deactivate, call or sms stop to 155223"

                            Hoping for a quick response...
                            Airtel customer support has been notified about the posted complaint.
                            Apr 28, 2018
                            Updated by Ssyejdyed kìzeggrKhizer
                            my bnumber is [protected]
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                              V
                              from Kanpur, Uttar Pradesh
                              Apr 28, 2018
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                              Address: Kanpur, Uttar Pradesh, 208025

                              Sir.
                              I am top up recharges dt18/04/2018 and inquries after two day. Inform me after 10day recharges top up. But do not top-up in my account and charge me.30pasa per call against 1.17 pasa per call. Under online payment information -
                              —
                              On-line prepaid payment receipt

                              Thank you. Please quote this transaction reference number for any queries in future related to this transaction.
                              Transaction details

                              Mobile number[protected]
                              E-mail [protected]@hotmail.com
                              Transaction bydebit card
                              Transaction reference number[protected]
                              Date18-apr-2018
                              Amount paid (Rs.) 21

                              Best regards,
                              Team airtel
                              Airtel customer support has been notified about the posted complaint.
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                                ayushiengg
                                from Ghaziabad, Uttar Pradesh
                                Apr 28, 2018
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                                Address: Mumbai City, Maharashtra

                                Hello sir/mam,
                                On April 17, 2018 I had complaint regarding fraud transaction from my sbi account. Transaction was done using some Airtelmoney code. Complaint id is 1929011. I had also attached the my account details and transaction details in image format with my complaint. Please provide me any information regarding the complaint on my mail id [protected]@gmail.com .
                                Please refund my transacted money into my account . I am again attaching the details here.
                                Thanks
                                Ayushi Sharma
                                Airtel customer support has been notified about the posted complaint.
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                                  Jatin Snehal
                                  from Aurangabad, Maharashtra
                                  Apr 28, 2018
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                                  I had lost my old sim card, after which new was issued. But while feeding data initially my name was typed wrongly. Now when I issued new sim card, my adhar biometrics are matching but name is not and hence it is not getting activated.i have visited Airtel office several times but nothing has been done. Very poor response. Whenever I visit I am told that it is software issue . if everything is computerised and human intervention is not possible then why customer care centres have been opened
                                  Airtel customer support has been notified about the posted complaint.
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                                    J
                                    janababai
                                    Apr 28, 2018
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                                    Address: 700096

                                    My phone has been stolen in the train when I was travelling today(28.04.2018) in Darjeeling Mail at Sealdah Station at 6:30 AM. My No. is : [protected]. I am a student and lots of information were in the phone and sim.
                                    Please BLOCK my number immediately till I have requested further. Also confirm me it is blocked or not in my mail.
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                                      R
                                      ricbabe avenger
                                      from Agra, Uttar Pradesh
                                      Apr 28, 2018
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                                      Address: West Singhbhum, Jharkhand, 833201

                                      Airtel is the worst of worst network luring us to by there fraud product on the name of india's fastest network. i request every indian to never buy this company useless product. the network coverage is ### the internet speed is worst the service is fraud. useless company must get ban in india particular in jharkhand. because if you go out of town airtel shows its true colour that how stupid dump useless garbage service it is. it lures us to by there product with false commitments and provide useless network to us. the internet speed sucks the network coverage ### useless. I request every indian to never buy this telecom useless service by lured by there useless false commitments. i am the customer of airtel since 9 years and in these 9 years i have seen airtel has become useless garbage of ### dustbin and soon i am kicking out airtel from my life forever and suggesting everyone to kick it off if you want best speed good network coverage area without interruption and inconvenient. choose telecom services wisely test it then accept it. never lured by fraud companies false commitments who says that there ### service is india's fastest network.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        Sunithapartho
                                        from Kolkata, West Bengal
                                        Apr 28, 2018
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                                        Address: 700095

                                        How can vemes be activated on my phone without permission??
                                        I fail to understand how my money can be deducted from my balance without my approval.
                                        I have not answered any customer service call nor have i called or requested for this service.
                                        What the hell is vemes? Why has my money be deducted for this? Now i don't have any balance for my hello tune? This is ridiculous!!
                                        I want a refund of the deducted amount immediately. Please arrange that.
                                        Airtel customer support has been notified about the posted complaint.
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