Airtel Complaints & Reviews

On 25.04.2018, i activated international roaming for usa for one day by paying 649 rupees through internet banking for mobile no [protected]. But the subject number is not getting any network in usa. On contacting customer care call transferred from postpaid to prepaid and to different circles but problem not resolved.
Since you failed to provide international roaming services kindly refund the amount of 649.

I am facing network issue from last one month in bangalore krpuram area. I have raised compaint also, but still i am facing issue. Due to bad networks, no one is able to call me, and if i call, call drops happens. I called multiple time to customer care, but they are not giving proper answer and timeline.
I have raised two complaints 24582579 and 84449314 for network issue, and both complaints they have put on hold with reasoning network team working. As a customer i am feeling cheated because i am paying the monthly amount but i am not able to make a call properly.in today's digital world think if your phone is not reachable and you are not able to make a call properly. So i wanted either return back my monthly amount or fix is within month.

My airtel mobile number is [protected]. But today when i was recharging it online by mistake i entered my vodafone number. My rs100 was deducted from my account but neither my airtel number nor vodafone number is recharged till now. So i request u to revert my money back in my account. Please solve my problem as early as possible.
I am also posting photo ofmy trnsection id along with it.
Thanks and regards

1) डियर सुनील मित्तल ग्राहक प्रतिनिधि से बात करना हो तो उसके लिए सिंपल कोई नंबर क्यो नहीं है। जिससे कम से कम समय में आपसे बात हो सके?

2) मुझे 198 पे कॉल करके ग्राहक प्रतिनिधि से बात करने के लिए 15 मी. ऑप्शन (Ex. 1, 2, 3, 4,) दबाते रहना पड़ता है।
क्या आपको हमारे समय की कोई अहमियत नहीं है क्या?

3) क्या आप को 4जी ग्राहक ही चाहिये 2जी, 3जी आपके ग्राहक नहीं है क्या?
अगर है तो नेट स्पीड बढाइये।

As i ported my number from Aircel to Airtel . And now I am in PostPaid .But when i am trying to pay the bill it shows that my number is not registered .And even when i try to contact customer care my call got disconnected by a auto reply that i don't have balance in my prepaid number . But i got a bill of Postpaid which i am unable to pay against my [protected] number. It just became a habbit for Airtel that after repeated follow-up they are not providing service.

Hi airtel,

I have been using 1.4 gb per day pack but am not able to use my data as the network reception is so poor that speed test even wont work. Being a giant in the telecom industry. I expect you to at least get your 4g coverage good in city areas like bangalore. My area pin code is 560060. I even checked in open network, my building is in a very poor network zone. Please fix this issue as soon as possible otherwise it is like i am paying for the services i am not even able to access.

Regards,
Shantanu sarkar

Ok this time you over did yourself, I purchased a smartbytes pack of 15GB on[protected] which turns out was 200GB now i would not say anything but atleast it should been provided which i didn't got and you gave me 125GB in which 80GB was from my previous plan then you text me that i need to payup 4005 INR as per some usage pattern and when i try to track the usage from your app or website it does not provide any details when i try to call customer service the automated voice recording tells me to buy data pack or smartbytes.

I am speechless so please either fix it or provide me the data usage details or take away your services.

A/C: [protected]

I have recharged my mobile number [protected] with Rs. 148 through my main balance which is shown in flash message of page *123#. My balance got deducted by Rs. 148
But services what I paid for:-Unlimited Local, STD, aur Roaming k saath hi 28GB (1GB/day) aur 100 SMS/din, 28 din k liye

What I got:- Just 300 MB data.

I talk to customer care thrice but they just rudely said that nothing could happen in this case

In march 2018 i have ported my number from aircel to the airtel. But after the port i does not receive any debit card payment otp. Due to which, i have to wear so much of problems during the payment from my icici bank debit card. So, please do something. So, that i can make payment easily without any problem. You can also suggest me at my email id, that is [protected]@gmail.com

Using a corporate Airtel number in Raipur(Chhattisgarh). Airtel claims over the television to be the fastest and most available network among all the Service Providers. but the truth is its all fake and just making a fool of customers. Being a corporate employee cell phone is a must to have need and having one with Aitel network is same as having no phone at all.
however i have made this complaints n number of times with their custome care but highlighting the issue with ticket number this time.
1.[protected] logged on 24th March 2018
2.[protected] Logged on 19th April 2018
same issue has been reported twice by me.Both of these complaints are about network issue becuase of that i am not able to make calls or to use data from past so many months including facing high level congestion is network from evening 6 everyday from anywhere. Airtell customer care committed to sort out the issue in 4 days of time. But still i havent seen any action and issue remains same. These people are so careless about cutomers because generally we do not take a stand against their poor quality of service. We pay but we do not get the service we deserve. Hoping to get some response from this forum.Screen shot of the message of registering complaint is attached.

I am facing lot of issue with airtel network since last 2 months. Even after complaining it to airtel team by calling them 7-10 times, the issue is not resolved. When i called today, i was told that the service request 84695208 is closed. They closed the request without resolving or calling the customer.

I need my refund for the last 2 months i paid the money

Regards,
Nitesh | +91 [protected]

I received a message saying that gamepind has been activated on my account and that it will be renewed after the expiry of 7 days. An amount of rs 60 has been reduced from my account. I need airtel to refund me the same (Rs 30, that has been deducted twice from my account) as airtel has no "lawful authority" to "automatically" subscribe gamepind without my freewill.

Hi, i am not receiving any sms from any network i am not getting messages from various banks, irctc, makemytrip etc. This problem started from 11 april 2018 and i have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and i never get any response. This is really frustrating as i am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately. My no is [protected]

Absurd network in my area (Mj avershine apartment, near rayasandra lake, bangalore-560099). I have purchased both postpaid and wi-fi hotspot but all goes in vain. Jio network is quite better than airtel. When using ookla for speed test, it is not going beyond 1 mbps. There is no airtel broadband presence also in this area. Please send your network team and resolve our issue at the earliest

I have been having problem since january, as airtel keep activating random additional channels on my digital tv. Everytime i have to call and ask to them to discontinue those channels and refund the amount that they have charging for no reason.
Now, they have done similar thing with my phone. I have paid rs 30 for the subscription of gaana khazana, though i never requested.
I would like to know if this new business model that they have implementing, i. E. Defrauding money out of their customers.

Hi,

My number is [protected]. Airtel citrus has deducted an amount of rs 199 from my hdfc account. The transaction happened on 25/04/2018. But airtel is saying transaction failed.
If this continues then i will change my sim to some other company. Please look into the issue. Kindly refund the amount to me as soon as possible.

Going by the other complaints it looks like, it is normal for you guys to do such a thing, ie deduct people's money and not recharge them the valid amount. Is this some sort of scam?

Yours sincerely,
An unhappy customer.

My mobile number is [protected] wherein last time i recharged with offer amount of rs 98 for 28 days which expired on 23.04.2018. Previous to that i was getting an offer message of rs 99 for 28 days. Accordingly on 24th i recharged for rs 99 but i got a message stating that the validity only for 10 days. How it is happening and it is merely antognizing the existing customer and misguiding the patronage customer. Kindly correct the validity to 28 days and confirm

Sir the shopkeeper had done wrong recharge of rs 199 to [protected] instead of [protected] my number... He is blaming me... It was his fault he typed wrong digit... Instead of last digit 7 he typed 4... Plz recharge mynumber... I recharged on 24th april 2018 at around 8:30 pm... I bargained with the shopkeeper but he said it was my fault... Instead it was his... Please help me

Namkeen pack and glamour zone services have been activated and renewed without my consent & balance of rs-35/- has been deducted each time when renewed and while activation billing a total of rs-350/- extra on my plan.

I have never subscribed for this service.

Want to file a complaint for such unnecessary deductions made by airtel. Such instances have happened in the past as well. They activate certain services and charge us any amount as a subscription fee.

For out landline complaint number[protected]And 10s of other complaints also)
We have paid for 6 month advance for out new landline/broadband connection by cheque. As it was new connection airtel collected cheque and got form filled at our home on 16th jan 2018.

Now cheque got debited on 29th jan 2018 (Pfa passbook image) to bharti airtel, buit money was not credited to our airtel account.

We raised issue to customer care but nothing happened and they close ticket without any resolution and saying they have refunded the amount.

Till now we have not got any refund from them.

Also from past 2 months (March - till now) we are being harrased by airtel collection team for payment (Although we have already paid and no refund we got).

Desired resolution -
We want refund

Kindly help us to resolve the issue;.