Airtel Complaints & Reviews

Ours is a corporate connection through sireesha geo granites .
we pay a bill of almost 60-80k per month.
out of many connections 4 numbers we are using at tirupatri.
Me being director of the company, made many complaints to airtel that we donot have network neither at home properly nor at office .

Our house is located at heart of the town ( New balaji colony, but the reason told by your executives surprised me that may be tower issue.
If that is the case how could your advertisements show that your network work even in mountains???

Even through 121 I coudn't hear properly. That's the reason I am filing complaint online.
I just need one single answer whether it can be rectified or should we drop all 40 connections and move to other network.
Actually another 10 connections we took fr0m idea recently due to the issue.

Dear sir/madam,

I had a reliance number [protected] which i applied to airtel for porting it from reliance to airtel.
I had submitted all the required documents and was provided with porting code. I did send sms with porting code as per the process.
However my number never got activated. Once checked, it was found my number was allotted to some other user by airtel.
How can airtel allot my existing number to someone else when i had applied it for porting. On complain with airtel customer care they deactivated that number but never returned it to me which actually belongs to me. So many mails to airtel appellate and visits to airtel gallery is yet not giving any results.
Such act of misuse of my number and lapse in the service by airtel is to be taken a note of and to be resolved without any further delay.

Request your kind intervention

Regards
Kalpak gurjar

I have received a message stating that 35 rupees have been debited from my account for activation of airtel masti pack on 2nd april, 2018. But i didn't opt for this service and this service has been activated without my consent. So i request to return my money as soon as possible and stop harassing people like this. I also request to deactivate this service as soon as possible.in future i would like to avoid this kind of harrasment. Please take the required steps in this regard.

I ported from bsnl to airtel on jan 6th. From then on recharge to that number is always failing. Tried recharging through retailer and online as well. Nothing worked. Raised this issue with customer care multiple times. They assured that issue will get resolved in few days and i waited for around 20 days. It's of no use. Visited airtel relationship center at 7th main, btm stage 2 around 20 times. This also is of no use.

Finally relationship center guys suggested me to move from airtel prepaid to postpaid. I accepted and did submit the application for the same on 16th march. Until now the number is prepaid only. It hasn't changed to postpaid. Not able to recharge it also.

This mobile number is my main contact number and have shared it with many people. Just because i don't want to lose this number, i had to bear all this.

This is such an unexpected bad experience i had with airtel. I'm fed up of talking to so many customer relationship people with no proper outcome of it. No one is even able to tell me what exactly is the issue and why the recharge to that number is not working.

I expect a quick action on this complaint.

We have complained many times to airtel customer care about the poor network in our apartment but its not improved yet. We have more than 90% residents using airtel network.

On behalf of all the residents of sapthagiri towers, i would like to request you to look into this matter and improve the signal strength.

Adress:
Sapthagiri towers
Survey no: 69/1, 69/2 sorahunase main road
Varthur, bangalore
Karnataka
Pin: 560087

My airtel 4g card has suddenly stopped working and shows up as 'no service - emergency calls only'. It was working fine, all this while but suddenly stopped giving the network signal. May i know what's the matter it's a pre-paid number and i have sufficient balance to make calls. I tried swiping the slots too but the problem is with the card itself. Please help.

United venture c/o basant electronics, kharalwadi pimpri pune 411018. Authorised distributors : bharti airtel limited. Has refused to take 10 rupee doller coins.. They say that we cant take 10 rupee coin bcz its not easy to carry or any thing to coperate.. I sopke with the retaler boy he said our distributer dose not accept couns.. So i spoke with distributer mr. Agarwal the too said we cant take.. And after speaking lot he gave me favore of taking 5 coins... Bcz the cant accept more coins.. They know its illegel not to accept coin then to. Dose not accepted coins

Whatsmob service has been activated on my airtel number [protected] without my consent or permission. On recharging for rs 200 i was surprised to see my balance got deducted immediately to the extent of rs 100. This is the main reason we prefer to maintain low balance because as soon as you recharge one or other services get active automatically. Just called the customer care and they have deactivated the service now. But its really a matter of concern how can the service providers active the services without the consent of customers or which the customers don't require.
Now on calling and confirming for the reasons of deducting the amt them they say that the now they have deactivated the service
But what about my amount will they refund. Requesting to refund the amount asap

Iam not able to recharge my sim through the airtel app. Whenever i enter my number, the network operator isn't available for north east hence not able to select data plans. Whenever i type the required amount for recharge and click on "ok" button, there is always a problem.
Recharge can be done from shops but not through online from the app.
Please look into the matter and correct is asap.

I had recharged rs.93/- for plan unlimited calls and 1gb and 100 sms for validity of 28 days.

I do not remember date of recharge but not more than 10 days but from last two days msg. Recd. That your plan rs.93/- expired today.

Through call service center no proper reply and inform that no information regarding your recharge where i am using free call services since last nine ten days.

Pl let me know the date of expiry of plan.

Regards.

J k parmar (M) [protected]

Dear sir/ madam,

This with regards to a airtel junction box which has been installed in front of our apartment without our permission.

This box also obstructs our apartment name board and needs to be removed and shifted somewhere else immediately.

Location :

Harleys apartments

5-b harleys road,

Kilpauk,

Chennai -600010.

Please do the needful at the earliest.

Regards,

Gopalakrishnan

I was asked to port out the number as airtel network was issue were not resolved. Later i was billed for the data i had used... The data i was given as free against the app download. Despite of all the emails i have sent to nodalofficer. [protected]@in. Airtel.com, they call me on my blocked phone number..

I've not been able to use my phone number for long time... Can anyone help me out... I've got proof o[censored]sage and details of charges... Thanks...

Sir,
I have ported my sim number [protected] from aircel to airtel. My sim belonging from mumbai maharashtra region.
It's very urgent to get it activate.
My all the documents and fingers print has been submitted to the concern airtel store.
Could you please help me to activate the sim and get the network access.

Plz send reply on
[protected]@gmail.com

I have recharged my mobile no [protected] with rs 549 on 28/07/2017 on airtel app using state bank internet banking but i couldn't get any message to my no. I tried again to recharge the same no. Again with the same amount. This time also same problem arises but my a/c debited twice the above said amount. I called airtel customer care and asked about the issue. They told that there is no recharge done on my no. And advised to give complaint in the home branch. I gave complaint in sbi tellapur two times but no improvement. I lodged complaint in consumer forum two times and they rejected the complaint with out proper reason. Pls do the needful.

I am using 999 rs post paid plan of airtel which comes with 4g hotspot dongle. I have not been getting my daily 3gb data since two days. I am living in dehradun. Even airtel app in my phone is not showing any data. It is to be noted that i have already used my base data of 15gb for this month. I was expecting better services than this. My work has got affected because of this trouble.

Dear airtel team,

As a airtel loyal customer, i want to say we are getting one of the poorest data services since last 1.6 years. We are paying avg. Rs.2200/- every month for 5 family mob connections & dth service since long years. Now we are too much frustrated for the service and we have complained more than 8/10 times in last few months. But sorry to say except some calls we have not received any resolution.

Since last 25/30 days we are not able to do our basic work by this data speed.

We are paying our hard earning money for bill payment and recharge for this bad network.

We do not want to continue with this pathetic service. Kindly arrange to refund our last 1.6 years paid amount.

Since last few weeks we are watching best 4g speed advertise in tv/ social media but for us this is totally wrong.

Till today we are not able to use 4g service at our home. Kindly go through my registered complains.

Address: alok apartment, e01, six mile, panjabari road, near brahmaputra lodge.
781022, guwahati.

My mail id: paritosh. [protected]@gmail.com
Contact no. [protected]

Have attached snap shot of 3g speed.

Best regards,
Paritosh nath

Hello
Your network is becoming worse day by day. Couldn't get atleast a 2g speed network from a week. What you guys are doing just claiming fakely that its india's best netwok. Already my parent changed their network. I too willl change to other network. As cant do anything in developing the network. The unlimited package is just a scrap. Don't uncessary claim its the best network, just admit that its the world's worst network

My airtel prepaid mobile service stopped working from morning due to the error simcard registration failed😓. Tried using a different phone but never worked🙄. I tried contacting airtel customer care (It took 42 min to connect to customer care by dailing 198 and 121 to reach them) one lady was very rude in answering my queries and finally they are asking to buy new sim 😡

This is 3rd time i changed my sim by paying 150 everytime within 3 months but this time gonna change network... Hell with airtel😡 👿

Game arena service has been activated for mobile number [protected] without the permission of the customer and rs.35 has been charged from my balance.
The following message i received:

Game arena service has been activated @ rs35.0 for 7day (S). Txn id s[protected], 01apr18 06:29. Service will be renewed after validity expiry. To use, click http://bit.ly/2yeIAGy (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

To whom it may concern,

My name is gurinder sandhu

I raised a complaint and request using the airtel secure accidental insurance as my mobile broke from the edge because accidentally it got slipped from the bed. All the necessary documents and photographs have been submitted timely and i got a response that the claim has been rejected & the reason which was shared with me was so-called "negligence"

Negligence, are you serious, what the definition of accident & negligence? I am not paying & have not taken this secure services from the insurance provider to hear their lame excuses. I am going to proceed with a legal option if not taken my request seriously.

If the device slipped and cracked, i think this is what we call an accident as this was not done intentionally & accident does happen with no intention.

I am feeling cheated as airtel did not keep their promise & i am not getting the service i have paid for. Request you to please review and have this sorted for me or else i would be left with no other option but to seek assistance and help from our consumer court.

I hope someone will review and look into the problem and help me in resolving the issue.

(Email marked to [protected]@airtel.in)

Thanks
G. Sandhu