Airtel Complaints & Reviews

I recently ordered a 4 g sim upgrade for my mum from the airtel website as initially my mum had a 3g connection. I have been calling the customer service to know if my request has been processed and if the delivery is free as that's what i know according to a friend of mine and by what time i would be receiving this new 4 g usim but it was useless. I have been trying to contact them continuously but no use.

Dear airtel

I am very sorry to say that you are a big failure for customers. I had port my no. From idea to airtel and that is my very big mistake of my life. You had sender one duffer at my home and he had given a sim to my wife on 10th march still that sim is not active from last 20 days. Customer care is not supporting and that person is totally useless. He is not picking up my calls even. Now i am going to port my whole family airtel no. S to vodafone. I have 4 connections of airtel in my home and all the connection i am going to stop just because of your negative attitude. That person had come to my home and you are telling me the reason that address is not confirm by that stupid and duffer fellow.

You are really useless and i am totally frustrate from you.

Amit gautam
[protected]

I have given mnp from bsnl prepaid to airtel prepaid for mobile no.[protected] with upc. Code. Bt144861 on 09.03.2018 with aaadhar card & finger print to your local airtel channel partner, bye pass road, madurai on 09.03.2018. They have given airtel prepaid sim. No.[protected][protected]u and they says it will be acitivated with in 10 working days. Existing service provider bsnl has disconnected my service on 14.03.2018 and i have inserted the airtel sim. No.[protected][protected]u and not activated and i visited airtel store, km plaza, bye pass road, madurai - 625010 on 17.03.2018 and they are not ready tell the valid reason and they have insisting me to go for airtel postpaid service and postpaid will be activated within 7 days and i agreed for postpaid connection with 299 plan and again i have given upc code with aadhar & finger print and they have given airtel postpaid sim. No.[protected][protected]u and address verification already completed on 20.03.2018. Still, my mobile no.[protected] with postpaid sim no.[protected][protected]u not yet activated. My upc code is valid up to 24.03.2018.
I have linked my mobile [protected] for netbanking, iol gas booking & online shopping. All the otp numbers are linked to this mobile number. Past 15 days am not able to anything without this mobile number.
Today morning i have visited to airtel outlet. Still, they are not telling when this activation is going to happen.
Kindly resolve the issue and arrange to activate my mobile no. [protected] immediately without further delay

My sim was deactivated and no network since two days. When approached airtel store they say it takes 48 hours. Its been 48 hours, still no activation.

Airtel has worst possible customer care. I had extremely worst experience with airtel for my data card (Which i unsubscribed).

Now me and my whole family is gonna unsubscribe from airtel.

Shame on airtel!!!

This may please be noted that I have taken Airtel 4G hotspot dongle vide model E 5573Cs-609, IME [protected] With Mobile
no.‪[protected]‬ in ex change of Tata photon ‪[protected]‬
on7.3.2018 with a plan of799 per month.Ever since It started functioning there is no speed and internet WiFi is not functioning properly .The internet speed is very poor downloading is very poor in my house locality C V Raman nager with pin code 560093 near Bagmane tech park Bangalore.I complained through customer care they did not provide complain number but there was no result. Again I complained on 23.3.2018 they provided a complain number ‪84254694‬ and asked me to wait for three days After three they informed me they need some more time to rectify it. Today is on 29.3.2018 again when enquired about my problem they said they require 120 days to rectify my problem. Now it is going to Rome month ‪on 7.4.2018‬ a bill will generated ₹799/- plus GST which I will have to pay without a single day sevice from the Airtel 4G hotspot.
In the meantime my tatadocomo photon No.‪[protected]‬ is also generated bill and they are also pressuring for bill payment.This should have been stoped at your end.
Now it is clear that in my locality Airtel signal is weak and Airtel 4G hotspot will not work 4 G speed is not possible henceI request you to stop my ₹799 plan and Airtel 4 G hotspot dongle to be withdrawn so that I go for some other server with good wifi speed.
Please note my name is P P Banerjee
46 BMP Krishinappa Garden C V Raman nager Bangalore 560093
Kindly stop the dongle I am ready to return it
Yours sincerely
P P Banerjee

I had recharged my mobile no. [protected] for rs. 349/- through pay tm but not credited by airtel in my mobile no.[protected], the recharge was done vide order id-[protected], operator reference no.[protected] on 28.03.2018 at 06:13 pm. The airtel company is not resolving my issue and sent me a false mail stating that recharge was successful. You are requested to kindly resolve the issue at the earliest.

एयरटेल डीलर ने कहा कि आप का आधार नंबर जोड़ना है ऐसा कह कर मुझ से बिना पूछे एयरटेल बैंक अकाउंट खोल दिया मैं अपना अकाउंट जल्दी से जल्दी बंद करवाना चाहता हूं। में तीन महीने से परेशान हूं और कई बार डीलर के पास जा चुका हूं लेकिन 1 तारिख की कह कर बात को टाल दिया करता है।...
कृपया आप से अनुरोध है कि आप मैरे अकाउंट को जल्दी से जल्दी बंद करवाने की कृपा करें।

धन्यवाद

I have submitted my request to port sim card from aircel to airtel 3 weeks back but have still not received any signal on my airtel sim card. I called the customer care about the issue and they told me to go to the nearest airtel office. When i went to the office they said the problem will be rectified in a few days but nothing was fixed. This process has repeated three times. Every time i call customer care they tell me to go to the office and after waiting in the queue and wasting more than 1 hour each time they tell me the problem will get rectified in 2 days. I have now waited for 3 weeks and am very disappointed with airtel service.

There is something seriously wrong with so called india's best network 'airtel'. Well there is not issue to discuss, it's difficult to decide from where to start. First of all the quality of network you promise to provide is definitely somewhere lost. Secondly the most adorable issue of cross connection seems to be your favorite but unfortunately it's not our favourite! And i think i pay you to take care of my choices, right? And what's up with your network? I mean the quality of voice, in fact before that voice should be audible i guess. I know now you will be blaming my phone but i would like to tell you it's recently bought. And there is this [protected] (One more airtel customer) let me remind you is also a most unhappy customer of yours. And specifically with me i just don't understand what's the problem. You guys don't let us talk for god's sake! I mean why?? And after this you claim to be india's best network! Seriously? Look if you really want your valuable customers to be with you, i would suggest to kindly work accordingly.
Thankyou.

Sir i am ashish kaul and i had disconnected my dish tv con. Id. [protected]. My acc. Has rs. 271.
As i said airtel digi. Costumer care about my refund of the recharge they refused to do it. As i have started my new conection. With the siti cable. They are refusing to give my reacharge refund. If possible ple. Help me with my problem bec. I cannot remove my new conection.

Hi
I am rajesh using airtel prepaid number is [protected] and my airtel postpaid corporate number is [protected]
Poor network in below mentioned address #1272 maramma temple street chandranagar kamalanagar bangalore 560079
No 4g signal also
Kindly resolve asap
My wife is also using airtel connection so please resolve at the earliest or we are planning to switch over to other network
[protected].

Super horrible, pathetic customer services by Airtel. I have requested 5 times to PORT my number due to poor services but no response has come ever & on the top of that whenever I tried to write my feedback on their site's Feedback column, it does not allow you to submit negative feedback. why do companies make feedback columns & customer care teams when they are not open to take the real & genuine feedback. My experience has been horrible. And the icing on the cake is that they keep on charging high without providing services.
A BIG SHAME ON YOU AIRTEL. YOU ARE HORRIBLE SERVIVE PROVIDER.

Hi,

Today march 29 2018 at 4:31 pm, i received a call from airtel office from number +91 [protected].

That person was offering me some rubbish plan. I asked him, from where he got the number?

He replied that, our office (Means airtel) has all the information. Even he told me my full name and also told me which idea plan i am using. I told him that, this is data breach. He said, yes it is.
I said, you are accessing my data in unauthorized way and this is a crime. He said, yes we have data and do whatever you want to.

I assume, you understand the seriousness of this issue and will take necessary action.

Please make sure you delete my information from your database.

My mobile number [protected], I have recharged online for Rs.509 on 09/03/18, it was not credited the same in my mobile, and I have recharged again the same amount on the same day. It has credited. So the same day I had registered a compliant with customer service . But till now I have not received the refund and not taken any action from your side. So many times I had contacted the customers service, they had informed that, " it will be credited in your account with in two working days or maximum will take 10 working days" . Now I want to know the status of my refund.
Hope you may do the needful.

ANISHA
CONTACT NUMBER [protected]

I have more than 5000 rs in my payments bank account, but I am still unable to make even recharge transaction online payments through wallets.

When I tried reaching customer care 400 number the IVRS does not have an option to connect to customer representative.

Looks like they have blocked my wallet and no communication from Airtel.

I am not able to make payments through online debit card which displayed in my app.

Why do they allow me to load money into wallet when I cannot make transactions.

Vemes services have been activated randomly on my account without my consent. I have been charged for these services @ rs.35 for 7 days. I do not want to lose any more money due to these random services which i have not asked for!
Please do deactivate the service & process a refund of rs.35 for [protected].
Please look into this issue and i want to deactivate these services permanently.

We would like to change some of our post-paid sim cards to pre-paid cards. Also, we have to get some of our sim cards blocked too. We request you to take swift action regarding this. Kindly do the needful.
We have already contacted one of your representatives, mr. Premkumar, regarding this. But, still, we didn't get any beneficial response from his side. Kindly give us a clarification on what we should do.

I am getting unnecessary messages from music and masti about using pop star and other what i didn't permitted. I have airtel prepaid connection using for 3 years. Now i observed that balance amount has been regularly cut and i receive a message from at-airinf saying that "you have been charged rs 3/- for using pop star and crazy racer game. This is happening for 1 months recently on but i have called 121 (Airtel customer care call center), they told it will be disabled later again after one-week same thing repeats!! Simply i lost my amount without making any calls if the amount is reimbursed and same not repeats again, i will be happy.

I strongly request to consider my complaint.

Thanks

Prakash bhandari
Mobile-[protected]

No network in meril endo-surgery pvt. Ltd
Bilakhia house, muktanand marg,
Chala, vapi 396191 (Gujarat) india.

Already raised complain 2 times. No response.
Last open complain is raised on 17 feb. No proper customer feed back.

Only false commitment to get the same resolved in 2 or 3 days.

As on today also its still pending. Me as a customer have faced lose of business which nearly cost me more than 3 lac.

It has started from december onward that whenever i recharged or topup my mobbile the airtel self activated classyandglamvideos service which had been charged ₹15 for three days. This service had started without my consent or permission. The airtel company is cheating with us. The worst airtel company. And when started to deactivate the service it is not responding. Please if everyone who has been cheated by airtel please buycott this airtel company and port it to the other company.