Airtel Complaints & Reviews

Respected sir/mam
Date:[protected]
Time:01:57pm
I vaibhav bahuguna, have done a recharge of rupees 448 on my airtel number [[protected]] by mistake.
498 plan is the one which i wanted to activate.
I request you to kindly reverse the above recharge.
Trans. Id has been attached with for ready reference.
Contact no [protected]
Transid[protected]
Amount 179 rupees.

I usually recharge for maximum days validity plan. I was recharging my cellphone and due to a minor glitch i accidentally activated 179 plan for 28 days. I request you to please deduct some more money from airtel wallet and kindly activate 498 plan. Thank in advance.

Sir, on 01.04.18, i have made online shopping of antivirus from shopclues order #[protected] for which 10% cashback is eligible for the payment made by airtel payments wallet (Mobile# [protected]) vide txn id #[protected]. Kindly arrange the cashback immediately. As per ur instrction, try to make cashback at the earliest inmy acc
M. Rajavel
[protected]

I am a user of airtel wifi device as well as airtel family plan. Iam having an issue of network sinse i had buy this no one from airtel is giving me solution even they were not responding to me i had made many tweets regarding this but does not getting any solution even a person had called me he confirm all the details but after than he puts my call on hold for 10 mins i was waiting for his answering call but he disconnected after this i never like to suggest anyone for airtel the worst service i had ever used they just making a fool with showing that they have the no.1 network service provider.
Please take some action

Dear...

I am using airtel no [protected] since long time back. Buy internet speed is very slow even i can not surf whats app and facebook properly.

I lodge a complaint against it but problem yet not solved. The are claim that airtel is a indias fastest network we are shown daily commercials on tv.
But we are facing problem everyday with internet speed, call drop and busy rought.

Dear sir / madam
I have received message from my airtel app today morning that recharge 248 and get 1.4 gb/day and unlimited calls for 82 days. I had proof of that in the form of screen shot. After recharge only 3 gb of data credited to my account. Sir who is responsible for misleading to recharge. Airtel company people are suddenly change the plan in the app after complaining to customer care. The customer care people sitting are totally irresponsible and their response is pathetic. Sir i want my money back. Because other companies are giving 3gb data at rs 51. Why should i pay 248. I want justice. Please act as soon as possible.

Today while using "my airtel" application i was checking some offers on my dad's contact number, later on with the same application i tried to recharge my number and it recharged my dad contact number, even i'm logged in the application with my own contact number.
I called up customer care and had a talk with an executive he, instead of giving solution to my complaint, denied any help from the side of airtel.
Now my dad's number...

I have raised complaint service request number 72790915 for disconnect permanently for airtel digital tv i'd [protected]-005.

Email communication reference number [protected] has not resolved along with per day basis charge deduction till yet.

Kindly take immediate action with valuable care about this matter otherwise within expiration date: 23/apr/18, i will be switched to other digital tv connection without any further interaction.

All the time you peoples are dingdong during disconnect permanently connections.

Date 30/03/2018 16:48 (Ae-650100) to sms send my mobile no. [protected] rs. 99 mein unlimited local, std aur roaming call hi 100 sms/din 1gb 28 din ke liye, so i'm read this message and recharge date 30/03/2018 16:50 but offer not activate my number so i'm call to airtal customer care but customer care executive not sufficient answer to me o i request plz this offer activate my number

Dear sir

I would like to take only few minutes of you’re kindly help me solving my issues

When team and managers of airtel say that they will discuss your issues with their nodal manager and get back to you so it means they should get back to me and should not call time and again and harass me for paying bill,
Airtel always over promised and under deliver

There are several time when you (Airtel) keeps changing their words

This was my problem and till now no solutions

Regarding our payment of mobile number [protected] and [protected] when we had a word with one of their representative for roaming plan nothing was mentioned to us later the following was the communication.

When i had a word with airtel representative they said that for the over charged bill rs 3000 per person amount will be adjusted (As they will wave off the said amount and to my surprise again i got a mail with the revised amount wherein the adjustments amount is mentioned nowhere. (No adjustment were made to any of the number)
Yesterday while on call i told by one of the airtel representative that while doing roaming the customer care person never told be about add on package which was activated on my phone also on which she mentioned (Ok sorry its a mistake from our side i really apologize for that i will wave off that rs550 addon. I have a question when it is a mistake from airtel end its ok they will wave off the amount otherwise they will keep a person on a gunpoint and take out the money.
If we are on roaming plan so how the data got used so much isnt roaming plan has internet usage also. Do you think if person is traveling they ll not take a roaming plan.

As mention data usage on my bill i disagree on the usage which is mention in the bill i dont know how it is mentioned because we where on islands where there was no service was available and we lived on wifi even at mumbai airport and even on srilanka airport. While at mumbai and srilanka airport i receive a message of 7000 and immediately switched off my data package and i believe you also know that all airports provide wifi and phone need to be switched off or have to be on flight mode when you are at flight i am not denying that we mustn’t have used yes we have used but not more than the message what we got 6000 to my husband and and 7000 to me. I can afford to pay the limited payment not more than that we will not pay this huge amount. Because of this wrong billing i am willing to pay only the message what my husband and me got for the usage that is 6000 and mine 7000.
All the calls have been recorded for the training and quality purposes i request you to kindly see how many times i have had discussed my issues and how many time i have got fake promises of getting back to me with a solution it’s been a month and i a still awaiting reply
Also i received called from the higher end manager where he was very rude and he said the reading of data usage for my bill is correct and its accurate. He was forcing me to accept and pay this huge amount of 30, 000 for me and 9000 for my husand
Sir if you go and see in airtel gallery there are 120 people arguing and fighting only about excess bill
Sir airtel people is chor and liar

Awaiting the earliest reply

I have recently recharged for rupees 248 as airtel app showed me that if i recharge for 248 i will get 1.4 gb per day and unlimited call for 82 days but when i recharged i got 3 gb only for 28 days.. Airtel has cheated me and sir i request you to respond as soon as possible.. This recharge took place today by me through airtel app.. I got all proofs and screen shot of my bill and transaction and all the details that airtel has provided me about the 248 recharge. I hope you will understand and take action on this issue as soon as possible.. My airtel number is [protected]

I did a recharge today on airtel using my airtel app. Value displayed was rs 248 and the benefits were 1 gb data per day, unlimited calling etc for 82 days. When i completed the recharge, 3gb data was credited to my airtel account balance for 28 days. I refreshed the page again and found that the benefits i was looking for were available for rs 448. I refreshed 3-4 times and found the same benefits were available for rs 248. I took a screenshot of the same.
There is a bug in this app that sometimes it shows wrong amount for different benefits.
Please get this resolved as soon as possible.

Airtel app, transaction failed, but money deducted from debit card
Hi,

Today (30/03/2018) i have done the recharge of 1398 (Two times) for mobile number [protected] from airtel app through the debit card. Transaction showing failed and also showing time out error, but money for debited from my account. And this is the second time, which was happening. Please help me in this. Return that amount asap

With regards prahlad audichya

First i got a message saying lifestyle services has been activated on your number for 1 day for free. And when later i recharged my mobile for ₹50 for an emergency purpose i got a message saying ₹35 has been deducted for lifestyle service and i still am unaware of what this service is. How you airtel people can activate a service on my number without my permission and straight away deduct my money without my consent. Is this your new way of cheating people? Really disappointed.

Hi

This is regarding portal change issue i am using an idea postpaid network due to network issue i wish to change my number for your network plan under 399 in postpaid. I went and changed on 24th of march it is in ethiraj salai mount road chennai but it is more than 13 working days gone to change a simple network portal and today again i went and asked your team they told that idea company is not approving your portal change so they cancelled your upc request so again we are reboosting your request to them in front of me if i called CUSTOMER CARE number in idea they are tell such different ### stories do you guys think i dont have any other work and again i have to wait for another 7 working days itseem i need to be finished within tomorrow evening i least bother about your procedures you people dhould take action on this kind of issues. I am hoping that it will be sorted out please.
My details
Diana
[protected]

Respected sir/mam
I umesh kumar, have done a recharge of rupees 448 on my airtel number [protected] by mistake.
Recharge was supposed to be done on [protected]
I request you to kindly reverse the above recharge.
Trans. Id has been attached with for ready refrence.
Wrong no [protected]
Order no.[protected]
Amount 448 rupees
Correct no. [protected]

Sir,
My phone number is [protected]. Today I recharged my balance with 50 Rs. When I came home I got text message that Modelmaniaw service is being activated for 35Rs due to which 35Rs were deducted from my account. This service was activated without my consent. I never requested for this service. I have deactivated my service.So this is my request for refund of 35Rs.

Please take this matter into consideration.

Dear airtel,

W are using airtel prepaid for the past 13 years. From last 3 months we are not getting the signal inside our home. So please do clear my issue as four persons are using airtel in same home. It has become a great issue with our office, friends and relatives. They think that as if we are purposly rejecting calls. So please try to resolve this issue as soon as possible. Since you are the only trusted provider, we expect the sincere and instant service from you. Thank you

Dear nodal officer,
This is bhaskar kundu, one of airtel postpaid customer, using airtel service since 2009. My airtel postpaid number - [protected]

Last thursday 29th march - i got a call from airtel call centre and they told, they are offering me 2 sim free of charge. These 2 numbers
Airtel mobile numbers [protected] and [protected].

They told they are offering free to test airtel network by existing customers. I told them very clearly (Also sent a mail on that day 29th march) that i will use it if and only if it is free (Otherwise please cancel it)

Now today airtel replied me that it is not free and i told them cancel immediately (As i already told) and i will not pay anything however they told to pay pro rated rental. (See below mail)

I never asked for any additional connection from airtel and still they forced activated these 2 number in my name and surprisingly told me to pay prorated bill.

Please take necessary action

Regards,
Bhaskar kundu
[protected]

Hi airtel dth,

I am naresh Kumar, actually I raised complaint multiple times, issue is not coming dish, I will call and give the complaint technician tried something not came, finally told me issue with the set box, that is new setup box, which is I got for new connection, he is changed setup box, now its working, but compare to my first setup box, this box video clarity and picture not up to the work, I given complaint about this issue, technician not came, simply they closing the complaint with out solving the issue. With out solution how they are close the complaint.

Please if you able give good service than only appoint this type of technicians

I need new setup box, which is I got when I got new connection, I want same features

Or else please refund my amount, if not I will go with consumer complaints

Thanks & Regards,
Naresh
[protected]

Unable to reach customer care my data was not credited i tried calling 198 half and hour no body on phone. After getting fedup i changed my service provider . When will these companies learn customer centric approach.

Still reaching these people is mess . I think anyone can call 198 and reach no body half an hour of faltu plans .
Which are of no competetive advantage