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Airtel Complaints & Reviews

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Updated: Jan 15, 2026
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A
Amol Gharpure
Mar 29, 2018
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Hi,

Today march 29 2018 at 4:31 pm, i received a call from airtel office from number +91 [protected].

That person was offering me some rubbish plan. I asked him, from where he got the number?

He replied that, our office (Means airtel) has all the information. Even he told me my full name and also told me which idea plan i am using. I told him that, this is data breach. He said, yes it is.
I said, you are accessing my data in unauthorized way and this is a crime. He said, yes we have data and do whatever you want to.

I assume, you understand the seriousness of this issue and will take necessary action.

Please make sure you delete my information from your database.
Airtel customer support has been notified about the posted complaint.
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    E
    Eletaria Resort Thekkady
    from Vijayawada, Andhra Pradesh
    Mar 29, 2018
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    Address: Bangalore, Karnataka, NILL

    My mobile number [protected], I have recharged online for Rs.509 on 09/03/18, it was not credited the same in my mobile, and I have recharged again the same amount on the same day. It has credited. So the same day I had registered a compliant with customer service . But till now I have not received the refund and not taken any action from your side. So many times I had contacted the customers service, they had informed that, " it will be credited in your account with in two working days or maximum will take 10 working days" . Now I want to know the status of my refund.
    Hope you may do the needful.

    ANISHA
    CONTACT NUMBER [protected]
    Airtel customer support has been notified about the posted complaint.
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      J
      john felix paul
      from Chennai, Tamil Nadu
      Mar 29, 2018
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      Address: Chennai, Tamil Nadu

      I have more than 5000 rs in my payments bank account, but I am still unable to make even recharge transaction online payments through wallets.

      When I tried reaching customer care 400 number the IVRS does not have an option to connect to customer representative.

      Looks like they have blocked my wallet and no communication from Airtel.

      I am not able to make payments through online debit card which displayed in my app.

      Why do they allow me to load money into wallet when I cannot make transactions.
      Airtel customer support has been notified about the posted complaint.
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        J
        Jerald Milton Prabu
        from Coimbatore, Tamil Nadu
        Mar 29, 2018
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        Vemes services have been activated randomly on my account without my consent. I have been charged for these services @ rs.35 for 7 days. I do not want to lose any more money due to these random services which i have not asked for!
        Please do deactivate the service & process a refund of rs.35 for [protected].
        Please look into this issue and i want to deactivate these services permanently.
        Airtel customer support has been notified about the posted complaint.
        In my family everyone is having airtel sim...but there is no network all the time...And even in the Airtel broadband (wifi)..it is a very waste network..please solve my problem.
        All number busy tone pravait me .i am not calling to another number
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          A
          ajassociates associates
          from Chennai, Tamil Nadu
          Mar 29, 2018
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          Address: Chennai, Tamil Nadu, 600031

          We would like to change some of our post-paid sim cards to pre-paid cards. Also, we have to get some of our sim cards blocked too. We request you to take swift action regarding this. Kindly do the needful.
          We have already contacted one of your representatives, mr. Premkumar, regarding this. But, still, we didn't get any beneficial response from his side. Kindly give us a clarification on what we should do.
          Airtel customer support has been notified about the posted complaint.
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            P
            poopdang
            from Delhi, Delhi
            Mar 29, 2018
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            Website: Airtel India

            I am getting unnecessary messages from music and masti about using pop star and other what i didn't permitted. I have airtel prepaid connection using for 3 years. Now i observed that balance amount has been regularly cut and i receive a message from at-airinf saying that "you have been charged rs 3/- for using pop star and crazy racer game. This is happening for 1 months recently on but i have called 121 (Airtel customer care call center), they told it will be disabled later again after one-week same thing repeats!! Simply i lost my amount without making any calls if the amount is reimbursed and same not repeats again, i will be happy.

            I strongly request to consider my complaint.

            Thanks

            Prakash bhandari
            Mobile-[protected]
            Airtel customer support has been notified about the posted complaint.
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              A
              ashu209209
              from Delhi, Delhi
              Mar 29, 2018
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              Address: Valsad, Gujarat, 396191
              Website: www.airtel.com

              No network in meril endo-surgery pvt. Ltd
              Bilakhia house, muktanand marg,
              Chala, vapi 396191 (Gujarat) india.

              Already raised complain 2 times. No response.
              Last open complain is raised on 17 feb. No proper customer feed back.

              Only false commitment to get the same resolved in 2 or 3 days.

              As on today also its still pending. Me as a customer have faced lose of business which nearly cost me more than 3 lac.
              Airtel customer support has been notified about the posted complaint.
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                M
                Mudit Vishwakarma
                from Jamnagar, Gujarat
                Mar 29, 2018
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                Address: New Delhi, Delhi, 110033

                It has started from december onward that whenever i recharged or topup my mobbile the airtel self activated classyandglamvideos service which had been charged ₹15 for three days. This service had started without my consent or permission. The airtel company is cheating with us. The worst airtel company. And when started to deactivate the service it is not responding. Please if everyone who has been cheated by airtel please buycott this airtel company and port it to the other company.
                +1 photos
                Airtel customer support has been notified about the posted complaint.
                Classyandglam video service self activated without my permission past many months. Lost many topups. Airtel big cheater grap all his customer money without any shame. Why not this service 'on request' who ever needs instead of self activated for all Airtel mobile?
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                  G
                  gvnarasimham
                  from Visakhapatnam, Andhra Pradesh
                  Mar 29, 2018
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                  Sir,

                  I have airtel money account no [protected] and balance rs.1050/-
                  I tried many times make transactions but all transactions failed
                  I make compliant thru mobile, email to airtel but they are not responding
                  They send mail to me it will take 4 work days but not yet told correct reason
                  I waited from 26/02/18 to till date my problem not yet cleared kindly look into this matter solve as soon as possible

                  My contact no [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Apr 02, 2018
                  Updated by gvnarasimham
                  reminder
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                    S
                    Sikkandar Rahman
                    from Rajgir, Bihar
                    Mar 29, 2018
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                    Address: Mumbai City, Maharashtra

                    Sir/madam, received a call from no.[protected] introducing himself from sbi manager stating that my atm card will deactivate on 27/3/2018 so in order to reactivate he asked the card number for verification, soonafter a text came.. Thank you for using your sbi debit card no.[protected] for a purchase worth rs.10, 000, 15, 000, 20, 000 & 4, 000 on pos [protected] at airtelmoney txn#[protected],[protected],[protected],[protected] respectively. So please cancel the delivery because the disputed purchase not order by me but from fraud person/ agency. Pls refund the amount
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                      A
                      Adnan Rampurawala
                      from Mumbai, Maharashtra
                      Mar 29, 2018
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                      Address: Mumbai City, Maharashtra, 400010

                      I took a postpaid airtel connection last week for 500 rupees a month.
                      I was told that the benefits i get with the plan is that i get mobile insurance which cover the cost of any accidental damages.
                      3 days back i dropped my phone which resulted in damaging the back panel of my phone including a liquid leak on the display.
                      After availing the airtel secure i was told that sorry we cant process the request as the back panel is damaged.
                      At the time of joining the representatives behave nicely and make sure you take the connection but later dont care about the customers.

                      Complete sham.
                      Airtel customer support has been notified about the posted complaint.
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                        J
                        Jyoti Luthenza
                        from Delhi, Delhi
                        Mar 29, 2018
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                        I got my aircel sim ported to airtel. But its not yet activated.. Guys what is the problem.? I need the same number and its not just these 10-12 days its more than that.. Please find a solution for this. I have already paid an amount to activate the plan and the person told me it will tak 7-8 days max... I need a solution for this asap.
                        I only got it into airtel as i thought its a trust worthy company.
                        Airtel customer support has been notified about the posted complaint.
                        Very worst. My number also not yet activate more than 17 days.
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                          S
                          Srinivasa Reddy J
                          from Dharwad, Karnataka
                          Mar 29, 2018
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                          Address: Bangalore, Karnataka, 5600666

                          Airtel postpaid connection: relation ship no: [protected]
                          Bill no:[protected]
                          Bill date:[protected]
                          Internaional sms date:[protected] at 15.52.58
                          Sms no:[protected]
                          Airtel charged rs. 5/- towards sms international for the above number and same happened in the january month and charged rs.10/- for two sms messages

                          My air tel post paid nubefr:[protected]
                          Name:j srinivasa reddy

                          This is fraud without sending sms messages how biling is done. Airtel can investigate and take necessary action to stop charging for the above and also request to take necessary action to refund the amount

                          (J srinivasa reddy)
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            arvind1212
                            from Jaunpur, Uttar Pradesh
                            Mar 29, 2018
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                            Address: Budaun, Uttar Pradesh, 233306
                            Website: [email protected]

                            Dear sir my airtel payment bank wallate account no. [protected] is debit freeze. I uanable to make transfer my money to any one due to debit freeze. I complain in airtel payment bank so many time. But no result found. I have so many case id 1230119, 1152400 and many. But they only diverted me. Please take the quick action against them.

                            Your sincerely
                            Arvind yadav
                            Mobile no. [protected]
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                              S
                              Samiksha Jadhao
                              from Phaltan, Maharashtra
                              Mar 28, 2018
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                              Address: Pune, Maharashtra, 411007
                              Website: [email protected]

                              I recharged on wrong airtel number. Number is [protected]. When i called that number it is showing as invalid. I recharged for 200... Paytm saying you have to contact oeprator. Airtel is declining my request. But if wrong number is of airtel company. They have to revert the transaction... Help to get my money back

                              Email i'd - [protected]@gmail.com
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                              Airtel customer support has been notified about the posted complaint.
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                                H
                                hari muthu
                                from Chennai, Tamil Nadu
                                Mar 28, 2018
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                                Address: Tirunelveli, Tamil Nadu, 627604

                                Last few months my airtel number not working propperly. if i need to call some one i call that number more than 5 time afrter that my call rached the bace station.this is really upsets mine.i tried to call customer care thats also not able to connect i need to change my network. before that i put a complaint.pleace make concentrate on this issue.thanking you.
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Alok Rajasukumaran
                                  from Chennai, Tamil Nadu
                                  Mar 28, 2018
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                                  Address: Coimbatore, Tamil Nadu

                                  Had been complaining a lot about this issue till now to their customer support.

                                  The Issues :

                                  1) There is network coverage (4G/3G/2G) but no calls get connected/ Call getting jitter even at midnights.

                                  2) 0KbPs Internet speed which is Unmatched! The irony is that Airtel calls themselves the best 4G Network in India.

                                  3) Entering a Roaming zone disconnects network and it won't come back unless you go search manually and register it! Feels like 1990's all of a sudden! they cant even handle seamless roaming!

                                  Now Am struck in Airtel since I port in last month!

                                  Now I can't even port back to any other network for 3 months!

                                  Call drops and no internet is what they give their postpaid customers.

                                  The resolution provided by their so-called open network team is that, they have a site upgradation in mind, will do that after 6 months!

                                  Whichever customer support I call, they say the same. they have not even had the courtesy to come check the area and see the issue!
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Arunprakasam22
                                    Mar 28, 2018
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                                    Address: 23949

                                    Currently i am in qatar. Here so far, my airtel sim was connected with local network in qatar. But since 10-mar-2018, my airtel unable to connect with local network and its showing network connection failed.!

                                    Kindly guide me how can i connect with local network as i have linked my aadhar number with my sim. I do not want to loose my number. Please support to resolve this issue.
                                    Airtel customer support has been notified about the posted complaint.
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                                      J
                                      Javed Khan Siddiqui
                                      from Bengaluru, Karnataka
                                      Mar 28, 2018
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                                      Address: 560045

                                      Dear airtel,

                                      As i'm using airtel simcard [protected] from 2 years (Before the same number was with aircel and i did port to airtel the same number)

                                      But again from last 2-3 months i'm not getting the signal inside my home.

                                      So please do clear my issue as we 4 persons are using airtel in same building, otherwise your less attention will force me to port with other client

                                      Whenver we do start calling the all network will be disappear (Singal tower collapsed)

                                      My address is #56, 7th street, 14th cross, near masjid-kaushar, bangalore and

                                      Another 3 numbers are

                                      [protected]
                                      [protected]
                                      [protected]

                                      Thanks and regards

                                      Javed khan siddiqui
                                      Airtel customer support has been notified about the posted complaint.
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                                        L
                                        lakshmi kanth t
                                        from Bengaluru, Karnataka
                                        Mar 28, 2018
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                                        Address: Bangalore, Karnataka, 560066
                                        Website: www.airtel.com

                                        Dear nodal officer,

                                        I have received a message from your team below the details and did recharge for the same. however I have not got the offer below said. kindly look in to the matter in serious and get the below offer applied in my account.
                                        Your customer care is very very pathetic and very negligence answer nobody has courtesy to address my concern.
                                        Now they are denying the same by saying it's not applicable for your account.
                                        VM-airdth
                                        Cust ID :[protected]
                                        1)Recharge With Rs 290 & Get 300.T&C
                                        2)Rs811=6Month +15days free
                                        3)Rs1351=10Month +60days free.

                                        Regards,
                                        Lakshmikanth T
                                        [protected].
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