Airtel Complaints & Reviews

My airtel prepaid mobile service stopped working from morning due to the error simcard registration failed😓. Tried using a different phone but never worked🙄. I tried contacting airtel customer care (It took 42 min to connect to customer care by dailing 198 and 121 to reach them) one lady was very rude in answering my queries and finally they are asking to buy new sim 😡

This is 3rd time i changed my sim by paying 150 everytime within 3 months but this time gonna change network... Hell with airtel😡 👿

Game arena service has been activated for mobile number [protected] without the permission of the customer and rs.35 has been charged from my balance.
The following message i received:

Game arena service has been activated @ rs35.0 for 7day (S). Txn id s[protected], 01apr18 06:29. Service will be renewed after validity expiry. To use, click http://bit.ly/2yeIAGy (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

To whom it may concern,

My name is gurinder sandhu

I raised a complaint and request using the airtel secure accidental insurance as my mobile broke from the edge because accidentally it got slipped from the bed. All the necessary documents and photographs have been submitted timely and i got a response that the claim has been rejected & the reason which was shared with me was so-called "negligence"

Negligence, are you serious, what the definition of accident & negligence? I am not paying & have not taken this secure services from the insurance provider to hear their lame excuses. I am going to proceed with a legal option if not taken my request seriously.

If the device slipped and cracked, i think this is what we call an accident as this was not done intentionally & accident does happen with no intention.

I am feeling cheated as airtel did not keep their promise & i am not getting the service i have paid for. Request you to please review and have this sorted for me or else i would be left with no other option but to seek assistance and help from our consumer court.

I hope someone will review and look into the problem and help me in resolving the issue.

(Email marked to [protected]@airtel.in)

Thanks
G. Sandhu

Dear team airtel,

I am a loyal customer of airtel and we in our family trust you a lot. I have applies for a new broadband connection on[protected]. Your person mr sanjay yadav (Contact number :- [protected]) visited my place and collected a amount of inr 1000 for the connection stating that we will be getting the connection on[protected]. I understand that there might have been some problem due to which it was not possible for him to get that done, but at least we as a customer expect a call back or answer to our call. Mr in his 1st place has not contacted us. When i contacted him from my number twice followed by my wife number today morning he did not even answer our calls. Later today afternoon some how he answers my call and stated that it will not be done today and hanged up the call without giving me a appropriate answer.

I need to understand what kind o[censored]nprofessional behavior is this?
Is that airtel has so many customers that they are not able to handle them?
Do you people think that you have recruited the correct people in correct portfolio?

Kindly find my contact number in the signature and ask someone from your team to contact me on immediate basis

Regards
Mayuresh. R. Gawali
[protected]

I have raised complaint in 121 and i have asked went to customer care centre to change the bill plan to 499 infinity family plan. They are unable to change a plan for last 8 days. My service request number [protected]

This is really a bad for reputed company not able to change the bill plan. They was says it showing system error and unbale to do so

On 27/3/2018. I blocked my phone/sim with the airtel for the lost mobile.

I got it unblocked iafter purchasing a new duplicate sim from airtel. But even after,

6 days. My sim has not been activated.in spite of several complaints with the airtel though they gave many assurances for activation. Kindly do the needul for me getting my mobile immediately. Thanking you.
My mobile no. [protected].

Dear airtel,

As i'm using airtel prepaid simcard [protected] last 2years i'm not getting the signal inside my home. Problem is mobile data is on 4g to 2 g come and voice call is break. So please do clear my issue as v three persons are using airtel in same home it as became a big issues with our relatives, friends, so please try resolve this issue. My address is #11/1/180, aravinda nagar anantapur-515001, andhra pradesh and another two numbers are [protected] [protected] and [protected].

This is pathetic service given by airtel, i have done recharge on 28th mar till now i am not able to use data service.. There is no refund process and compensation what kind of service is this! You should take an action. Money get wasted paid by consumer. I call to customer helpline they were saying we don't have any timeline for your resolution and there is no refund policy however they will forward this concern to network it personally. No complaint number has been shared only interaction number

Sir,
I had port my mobile no. [protected] from idea postpaid to airtel prepaid. It has been ported on 16.03.18 to airtel but my number is not in service. I had check in may time in airtel office. They always says problem resolve within 48 hrs.
Please resolve my problem and help to start my mobile no. [protected].

Thanks you

Regards
Pramod dohre
Mobile no. [protected]

Hello, myself praveen kumar sharma and my airtel number is [protected]. Yesterday airtel deducted 35rupees from my account balance for mygames.
I didnt hv subcribed any such packs. Kindly unsubscribe the pack and return my balance. Why harrassing your customers by such frauds.
I called customer care but could not talk to customer care executive. Please

We as non - resident indians (Nri) on a short visit home found the purchase of prepaid mobile plan very difficult in the absence of an aadhar card. I believe that it is only the ‘residents’ who are entitled to obtain an aadhar number (Section 3 (1) of the aadhar act), and we do not fall under the definition as provided in section 2 (V) of that act. As such, insisting on aadhar as an identity from nris, when they are not eligible to enrol for aadhar, is incorrect. Passports with visa should be an alternative means of establishing an identity and an nri status, and this has been reiterated by the authorities through various circulars.

We had visited a bharati airtel office in bangalore (The one near christ university, probably bannerghatta main road and the store manager, sandesh kumar p insisted on aadhar card even from nris, which is against the rules.

I wish to hear from you your views and interpretation as this ignorance on the part of the company has caused much inconvenience to us.

Airtel store on s d raod, secunderabad is doing big cheating with customer who come for port their nos to airtel. They are asking 500₹ for porting as it is free from trai. Some shrikant kohli who is sitting outside the store with airtel t-shirt is doing this # with store manager.
Saying i[censored] will give 500 than only porting is possible and for that you will get recharge. They are forcibly doing this bloody cheat.

Hello sir/madam -

I'm getting unwanted calls from the below numbers. The phone rings once or twice, and the call is disconnected. This is happening during the night as well - 4 am, and through the day at different times. The number is different everytime, and it always starts with +91172.

Below are the numbers.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Dear sir,

I recently ordered for new airtel 4g sim to upgrade my existing 3g sim, online and i got it delivered in a day. I followed the instructions to activate the new sim.

Sim[protected]u

Dear customer, we have received your request for sim change on airtel mobile. Please do not proceed if you don't have a new airtel sim with you. For your account security and to avoid any banking or financial fraud, sms services will not work on your mobile for next 24 hrs. To confirm for sim change, reply with 1.

— replied with 1

Congratulations! Your new sim no has been activated for your airtel mobile.

— but please note that the sim number is wrong in the above reply.. The last character 'u'[protected]u) is omitted.

When i insert my new 4g sim it is not showing network.

Please suggest me what i can do and help me my new sim card is activated. Right now i am in a situation that i cannot use my old sim and as well as new sim. Please help me in this regard.

Please note that my airtel number assosicated with the new 4g sim card is : [protected]

Thanks,
Ashok

I am a resident of bahu fort jammu, j&k.
180006
It has been long since a mobile tower of airtel and vodafone in our residential area has been consuming people's health over years. A lot of sleep disorders have been dragging people from everyday problems such as concentration problems to major problems such as cancer, diabetes-related, mental disorder, tumor and so many other life threatening problems we will face.
The problem is mostly detoriating health of people of this area who can't seen to even get an undisturbed sleep and that makes the problems worse. I ask you for immediate help. Please kindly consider the complaint.
Thank you.

My airtel number is [protected], now I am in kurnool district in AP. Since last two weeks I couldn't contact some airtel numbers in Tamilnadu. Whenever I have tried got Line busy msg response. I have been already number of times complaint in customer service but still not rectified

[protected] is my airtel number i am here to file a complaint regarding auto renewal of net recharge. I have complained many times regarding this recharge but the airtel keep recharging from there behalf and my balance automatically deducted. I have complained so many times. I had a talk with customer care they have told me that this won’t happen again as they have stop the services so that auto renewal won’t happen but the deduction was keep going on after that and it has effected me mentally and economically do the right full or else i have to complaint about this in consumer caurt. As soon as possible.

4g internet speed is very poor in our area... Very decreasing since last one month... I have a already raised complaint about this... But your customer care told network is still installing wait for some more days... It's already been so many days... My friends having the same problem... Plz do the needful immiadiatly.. Others wise have to select other network

Thank you

I have open airtel payment bank. My offer shows first time transaction cashback 75 rs but i didn't get cash back..
So please so please tell me your scheme is it true or fake because am i feeling false airtel services.
Then i didn't tell to other people of airtel service are true..
My mobile number [protected] contact me as soon as because i am a last 8 year user of airtel..

Urgent need your help. Sir my mobile no is [[protected]], i am from jaipur rajasthan. Last week i made a request for porting of my no. From aircel to airtel. Airtel confirmed by sms that you hv received and verified my identification and soon your sim will start working.. Now i am travelling and presently in jaipur. Aircel already closed their services and still your sim is not working.. What type of service you are providing sir??? How can i carry on my work now?? Kindly do something asap.. Thanks and regards. Akash