Airtel Complaints & Reviews

Ive been an airtel user since long time. Recently i bought a 4g mobile so i exchanged 3g sim for a 4g sim on 19/03/18. Since then i'm not getting the full signal in my location and the internet browsing is horrible. Im not even able to open the whatsapp images and leave about video streaming.in the same location jio is giving far better internet. I request u to look into this issue as early as possible or else i'm planning to port to jio.

My wife have jio prepaid number & i have tried lot of time to contact my number but getting line busy message & after that i tried my office landline number then immediately got line & spoke with my wife.

This situation happened lot of time.

Airtel is very very very worst network & totally disappointment...

Please take necessary action to that network provider...

Hi team,

Please note that i have received an phone call from alok pandey. He said he work for airtel company and willing to install 4g device on house roof and asked to deposit sum of 50000 as deposit amount. And later on he said i have to deposit more 45000 for stamp duty. As of now i have deposited 95000 and device has not yet insttalled and no agreement happend yet. I need my complete amount back from airtel. 3 months has been pass now and no respond have been received till now. His email is [protected]@bhartiairtelnetwork.in

He now switched off his cell no. Can company help me out here.
You can contact me on my email id.
Thanks for advance help.

I changed my two numbers from airtel postpaid to airtel prepaid and now i am in roaming and my prepaid sim are not activated after 3 days, many a times called on 59059 but number is not verified till. The numbers not activated are [protected] and my alternate working contact number is [protected].
I am in the roaming and need to start that number otherwise had to port.

Kindly look into the matter otherwise i have to go for alternate.

We have been residents of pattanagere north, rajarajeshwari nagar, bangalore-560098 and finding it very poor quality of internet connectivity, evening outgoing and incoming calls quality have also become poor. Frequently we lose the contacts of internet and calls. With lot of repeated efforts, we get internet connectivity and very often it goes off.

Infact, in my house, all the members of the family are using airtel mobile facility and of late, we find it extremely difficult to continue with airtel.

Pl. Look into the matter and resolve the issue immediately

Regards / s gopinath - mobile [protected]

I was on a trip of kolkata and in between my airtel sim ([protected]) suddenly stopped working on 8 march 2018, i tried all possible way to make it work but no help.

Later i realized it happened due to not doing the aadhaar linking, but the last day for that was 31st march, how airtel can you do it before that without giving any notification. Airtel team feel them-self superior to gov. Of india?

My all bank, paytm linked to that number and it made my trip horrible.

Please unblock it and make my life easy.

I am khemendra patle, my airtel mobile number is [protected], since 2 months i am not receiving any incoming calls.

I contacted customer care more than 20 times, they just time passing, and replying that change the mobile handset, i changed 3 mobile handset, but problem of not receiving incoming calls still there. Then they suggested contact to airtel retail store and replace the sim card.

I approached airtel retailer store, and replaced the sim also, but still problem is not yet been solved.

Please help me in this regard.

I live in delhi near pitampura. I have mumbai airtel postpaid sim ([protected]) provided to me by my employer. Most of the times there is no network in the sim. I have tried to use the sim in other mobiles, but the problem stil persist. Since it is my offical number, so i face a lot of difficultes, because most of the time the number is either not reachable, or switched off. Therefore i request you to plase do the necessary to resolve the above problem.

Tirthesh jain
Email [protected]@gmail.com
Contact no.-[protected]

Hello,
I have been harassed by airtel to an extent that i'd like to file a suit against them.
Here is the series of events / issues of the latest one.
1) at 11:00am on 20th march 2018 my sim card stopped connecting to airtel network and my phone started to show no service.
2) i visited the closest store in koramangala, bangalore and without checking anything the executive blamed the sim card and replaced the sim card and said it will take 4-8 hours to get activated. This was at 3:30pm on 20th march again.
3) i waited and nothing happened, the state of my phone / sim remained at no service
4) all this while all my personal and business callers who were trying to reach me apparently reached to some unknown gentleman called rakesh. And that’s when i realised all my calls were getting redirected to his mobile. I don’t even want to mention the kind of privacy breach and issues this can cause in today’s world. Where you can access half of your online accounts with a simple otp.
5) apparently 11:00am on the same date this gentleman rakesh applied for some mobile number change and that triggered this issue and i was the unlucky one whos account gets messed up because of some unknown person applying for his mobile portability change. I don’t know why (He didn't use my number for change) and funny part is neither does airtel know how did that happen. They have no clue and 48 hours have already passed as i write this email.
6) i have called customer care many times, waited on long holds for upto an hour every time, visited the store personally, spoken to 5-10 executives, 4-5 supervisors and 4-5 managers and in 48 hours no resolution. Everyone says the issue is escalated and will get resolved in 4 hours. False promises.
7) my phone calls are being received by someone else and airtel does not see any issue in this they have just been giving me deadline after deadline to resolve the issue. Still with no solution
8) i’d like to file a suit against airtel for the mental harassment i have gone through waiting for many hours to talk to a supervisor/manager, for the business loss i have had because of no access to my phone and the potential risk of loosing a lot of money if the gentleman receiving my calls chooses to misuse.
9) i hereby hold airtel responsible if any financial loss of any amount that might happen because of this cross connection of my number with someone else. I'll drag you all to highest of the courts in india to compensate me for this.
10) this is utter non sense. Airtel customer care has no sense of how long will it take to fix the issue, they still don’t even understand the issue and i’m left in this state because the it system of airtel got messed up.

Dear sir / madam,

Not a good time to talk to you but here i am facing serious issue about our airtel network at my pre-paid mobile number [protected].

My problem's are:-

1. Call drop issue. Last one month
2. Network issue, people complaining that my cellphone number showing always busy or out of network area.
3. Internet facility is very poor or third class.
4. Either internet or calling facility workin at a time.
I'm not complaining about the same things first time, i have called you many times and mailed you no of times but your un-educated officers replies that it is out door and in door network issue.

Don't give me the same answer this time.

Don't loose my faith, and resolve my all the query before the tat.

Prepaid mobile # [protected] has been recharged, however the amount is not reflecting in the account

Recharge done on 20 — 3-2018 07:52am, mrp995.00
Transaction id: [protected]

This has not reflected on account, i am unable to use internet
Myairtel app also does not show balance

Please activate internet and update the amount balance, and refund my rs.10 into my main account.

I have upgraded airtel normal set up box to hdset up box yesterda after noon & i been promised hd services will resume within 24hrs, but he service not yest started it is almost 30hrs passt & spoke to several people on call center but every time i received different solutions & one agent disconnected call @ customer care. I requested to speak with available team leader but he said he is busy on other call & they kept me almost 5mnts on hold

Airtel digital t. V. Guys are purposefully shutting of many of the channels like hbo and many hd channels at night after 10.30, but during morning time they are available,. It is happening for almost a month now. Two times i have raised the issue but nobody is responding properly. I have taken one year subscription of all the channels. This is unacceptable from my end as a consumer. Please take proper against responsible people.

Dear sir i have recharged my airtel no with 149 but i got only 1 gb data and calls it s data not 1 gb per day but same recharge done my friend he got 1 gb per day with unlimited calls and 100 sms per day 28 day but i got only 21 day same company airtel. So please reply me and give me same offer otherwise i will transferred to another company. My mob no is [protected].

Hello sir my name is
Mushtaque shaikh mera sim aircel me tha 1month pahele airtel compani se call aaya aur uska name hai priya [protected]
Usne kaha tha ke aap agar hamare compani airtel me port karoge to 299 ka plan hoga usme aap ko 6 month tak calling data free milega aur abhi 1 weak pahele call kar ke bolte hai ke apka 1 mahine ka calling data 299 me free milega
Mujhe se koi miss endestandin nhi hui hai kripa karke meri aur priya ki call record check karyega mujh se jankari ke liye mujhe call kare [protected]
Dhannevad

I am not satisfied with the service given by airtel. infact worst service in these days. Call connectivity issue is really very worst in compare to other service provider. Even when tried to call to customer call not connected. I am totally dissatisfied with the service of airtel. Short out the issue soon. When try to call any number its only giving again and again network busy and cut call. if my issue get solved soon then its okay otherwise i have to change the service provider from airtel to other.

We want to install a Airtel tower in shirahatti as we are facing problem to even communicate with others.If you install a tower it would be of great help in the emergency.There are many people like us suffering to communicate for people they need to communicate. I oblige and await your reply for the same.

Sir,
Its been more than 15 days that i have opted for my aircel number porting to airtel but still my line is not active. As the retailer said it will take only 7 days to port but still there's no network on my airtel sim. As airtel promises to be the fastest but is responding slow.
Please look forward to this as this number is linked everywhere.
Thank you.

I bought airtel 4g sim number[protected] in my name for my shop purposes.
For last few months this sim not worked. I think this might be deactivated by air tel due to my non continues utilization. But my casual verification today found that sim is working may be used by somebody. I kindly request you to verify the facts and arrange to get back my sim or deactivate it.
My details.
K. Ganesan, 57, vvr nagar, reddiarpatti, tirunelveli.627007. Tamil nadu.
Mob. [protected]. (This number in my son sivakumar's name)
My aadhar number[protected]., has been registered for this [protected]
E-mail. [protected]@gmail.com

Sir/mam
I had link my airtel no. [protected] in the month of november 2017. As per the new rules of govt of india my gas subsidy will be transferred to that account which was last updated by aadhar. As i last had link my airtel no. So the three subsidy amount automatically transferred to my airtel account the amount is approximately 750 rs. Therefore i request you to credit my subsidy amount in my bank account.
And i also want that my subsidy will not be credited in airtel account in future. I had already filled a complaint about it at your website [protected]@airtelbank.com with complaint no.1704072 but they calling me at [protected] and this no. Is in bihar and i am not able to pick up the phone the person who is there can't even know hindi language so it's my humble request to you that please contact me at this no.[protected], [protected]. And i had already sent you my proof of address at the website. Please resolve my issue as nobody (121, 198, 400customer care executive) helped me
Please take some immediate actions about it.

It's almost 10 days passed away but no action would be taken about it even your executive didnot contact with me please resolve my issue and credit my subsidy amount in my bank account else i would no longer be the costumer of airtel and i will immediately deactivate my both airtel sim ([protected], [protected]) and also advise others to avoid to purchase sim of airtel. Please contact me as soon as possible at [protected].