Airtel Complaints & Reviews

Hi team,

I have recharged on my mother's mobile for rs. 179/- on 21st march'18.in which unlimited calls and 1 gb 4g data was offered per day for 28 days. There after from last 3 to 4 days internet stops working. For that i crossed check in airtel gallery as well and they confirmed to logged a complaint with airtel customer care but there phone always comes busy as usual. So i have sent a mail to them on "[protected]@in. Airtel.com" but no replay.

Request you to intervene here and get this resolved and let them compensate me for 4 days loss in internet.

Cheers,
Jigar thakker

Request id: 93640640
Date raised: 24 feb 2018.
Bill: settled for feb from my side.
Status: connection still not disconnected.
Fraud: bill for march also generated against me
Security deposit: still not refunded to me
What customer care says: they are insisting on payment of the bill. And say that my disconnection request was cancelled by me :). I have never given such a consent.

I have written email when i have raised a disconnection request —

As discussed with you on your mobile number *, your request for cancellation of your airtel fixed line service is already registered with the reference number 93640640. Your request will be actioned within 07 days from the date of registering request i. E, 24-feb-2018. Request you to note that rental will be seized from the date of registering your request i. E, 24-feb-2018.

Incoming and outgoing calls would be barred within 7 days of placing the request.

Further, the final bill will be generated on 27-feb-2018 and will include the rental on a prorate basis along with usage charges.

There is an excess amount of rs. 312.48/- in your account which will be adjusted in your forth coming bills.

There is a deposit of rs. 500/- on your account which will be adjusted towards the outstanding amount and the remaining amount, if any will be refunded through cheque within 45 days from the date the services are stopped.

We hope to have you as our customer soon again.

For further queries, please do email.

Best regards,
Satyasrinivas gokada
Service specialist
Bharti airtel ltd

Past ten days i am not able to make calls or receive calls and i have visited local airtl stores multiple times. Irresponsible staffs have no idea what to do about it. Worst experience ever. If anyone in airtel knows how to resolve this issue here's my number. [protected]. I have a calling and data pack active but i guess it's just to make airtel richer. No words to describe how terrible i feel about airtel. Not all are rich like u. Please understand that.

Multiple complaints has been raised as there is no network in the region being in central part of bangalore at embassy tech village, bellandur.
Just by giving ad's and telling india's fastest network and fooling customers that even in remote areas also airtel is better. First give proper service in cities and then cover remote areas.

Today its completely dead and not even possible to call customer care number and complain.

4 value added services were activated on my airtel postpaid number [protected] without my consent. Even after asking airtel customer executives on helpline number twice they didn't tell of any such services. Some additional charges were also being shown on my airtel app account but no customer
Executive ever told me what that was for, they just said that it's the plan charges pro rata billing. Now i know what that was. Whatever scam is that, if that's the way you want to treat your customers then be it that way. If charges of any of those services is added to my next bill, i will be extremely happy to port my number to vodafone. Was not really expected from "the fastest network" in india. Surely it may be the fastest, but not certainly most reliable. (Pfa the images of your scam, and yes one of those useless services was reactivated on my number even after i deactivated it once earlier.)
Way to keep your customers airtel 👍

Im using Aircel network. Now they closed. So, i'm get MPN and buy a airtel sim at 13.03.18. But still now not active my number. Its very crucial situation for me.
My no - [protected].
All are thinking Airtel is best, i AM also. But this type of major issue will reduce airtel customers easily. Do best at earlier to me.

Sir i want to convert my airtel 3g sim 4g but i'm not able to send sms even anyone
2 days ago i registered my complaint on 12118 or 121 customer service but they suggest me smsc number and this way is also not working

The customer service are ignoring my complaint

So i request you to please help me out
If solve my problem please let me know

Thank you!

To whomever it may concern,

Subject: unable to do prepaid recharge for [protected]

I am an educated person and i myself work for a software company. When i raise a complaint you need to understand i would have tried multiple ways. Instead of doing your basic checks you are providing timepass measures.

Coming to the issue, i have converted from postpaid to prepaid because of such service and again the same issue is coming for prepaid. I am trying to do online recharge via airtel app/airtel website/amazonpay/freecharge but i am getting 'recharge unsuccessful' error.

I have raised a complaint by calling to 121 on friday (23/3/2018) which is still open until now. Even before writing the mail i have spoke to one of your executive 'pavan kumar' and he disconnected the call without proper reply. Befoe that i have spoken to multiple supervisors like parvez/padmapriya/kumari and everyone promised to solve the problem by half a day but its not solved.

The basic sla that you say to solve an issue is 48 hr. Now its approx. More than 72 hrs but still the issue is open and none of the customer team has a clue about it. When i ask them to contact the technical team they say that they have dropped a mail and its out of their hands. Such a helpless answer.

Are you able to solve the issue or not? I have complete proof's of mails/call recordings which i am going to use. Because of your nasty service i have lost approximately 10 l of business and i am going to loose more. I will sue you for my loss as i am going through severe mental torcher.

The network issues of Airtel is increasing day by day..
For the past one month receiving calls and making calls have become a big problem
Calling the same number from Airtel and other network has different response ..from Airtel it says not reachable but from other network it gets through in the first dial
Is Airtel also closing down like aircel and relieance that the network issues is increasing day by day
Will they solve the problem or we have to Port to other network
Comsumers have to face so much problem due to the telecom industry .. how many times we have to keep posting and facing problems

My airtel number [protected], plan activation charges are deducted even though i haven't bought any... Constantly data charges are deducted even though my data connection is switched off.. Any plan is activated on my number without my approval and charges are deducted for the same... This issue started right from when i switched to airtel... Also there was no complaint box in my airtel app... Kindly look forward to my both the complaints and solve it asap

Hlo airtel wakeup just not only telling that world best network in my district and in my mandal still airtel 2G and in my village no signal at all before it use to come very well one day I called to customer care on of your representative said that because we provided good offers so many people will be in call are u giving free of cost. I already given complaint about network problem in my village 2 weeks back still nothing has been done.
Good bye to airtel anyway u won't take action
Atleast connect one 4g airtel network there is already jio 4g in our village I don't no when u will wake up
This is my area code 515863

It is intimated that you have opened my airtel bank saving account having number [protected] without my consent and also have transferred my indane gas subsidy having cosumer no. 4987 from my bank account to your airtel bank account. You are advised to reverse the same gas subsidy to previous bank account and it should not be happen in future. Otherwise matter will be refer to higher authorities/rbi.

Prem singh thakur
Mob [protected]
Email. [protected]@gmail.com

Respected sir,.
I have been facing bad quality of voice over incoming and outgoing call as well. I have tried to talk in open space but nothing significant change has been seen. With this problem i prefer not to talk with this number
I have lodged complaint several times but nothing has been taken care.

Please try to understand the concern and take emmdiate action for that i will be very grateful to you.

Hi dear all iam here to lodge a complaint on airtel mobile services 8 months back i gave my number as a reference to contact number in postpaid connection even though there is no need for reference number i gave my number as reference number today one to airtel postpaid executive called me and informed me that your number will be going to barred i ask why they are saying the customer whom you referred is not paid the bill because of that reason they were going to bar my number is this the way you treat with the customer who refer to take your airtel postpaid connection how pity is this by given alternative number of mine you going to barred my number what an awesome strategy is this hats off to you upender ([protected])

4 ago i just buy 2 new sim card for me and my wife.[protected] and [protected] after 1 day of buy sim card i am inserted sim card in my mobile and check account balance one sim card show just 5 rupees and one sim card show 0 rupees. Then i recharge [protected] and next day the account balance just 1 rupees. And i never get any call or sms for activate any services. This is airtel trick to get money from airtel users. Why this happen i get back my balance. Airtel 198 not to recive customer call when i call 121 then call not be complete for minimum balance issue.

The internet speed in the area in which i am currently living is extremely low. I have a 4g data plan active on my mobile number, but the speed which i get is comparable to 2g. I want this issue to be treated as early as possible.

The location which i am referring to, is :-

The lnm institute of information technology
Rupa ki nangal, post-sumel, via-jamdoli
Jaipur, rajasthan.
302031

Good evening dear airtel team i am anji here laxmipoor village gollapalli mandal jagtyal district telangana state pin 505532
Dear team once you check here lot of data errors like very slow in kbps speed and signal breaking is very biggest issue here some people irritating with call breaking so please resolve it asper as early

Thinking you
B. Anzee patel
+ 91 [protected]

I have been frustated by the Airtel Service. Now i want to port out to other company. Now i am not able to send the Port Out message to 1900 from my phone. The Airtel Company banned my number to send sms to 1900. I have complained to customer care and also airtel store but they are giving nonsense reason. They always says "You will be able to send sms to 1900 by late evening". I have complaint 3 times. I want to complain this to TRAI.

My compalin regarding fraud i called airtel customer care representative in delhi afters few hours they call me from a mobile number they said that will provide me airtel dongal for rs1200 in place of my tata max wifi.But in reality they have to gave it to mefree because it sceme given by tata indicom for converting tata dongle to airtel.They fraud me 1200 rs .They are from some cannaught place banch i dont know exactly because they came to my home.Airtel please take some action i will not disclose my details as of fear of my identity.

I have purchased airtel top-up recharge while scratching it, so i need your help in finding the lost pins because i have lost some digits of it's pin number, please send me it's recharge pin or recharge my mobile number, i am sending you details of top-up card. Please help me to retrieve the lost pins. Thank you

Batch no:[protected]

Left over pin:23874980

My mobile no:[protected]