Airtel Complaints & Reviews

We have paid bills on 16/3/18 and our services were discontinued on 18/3/18. Kindly inform us as to why? Our phone numbers are as below:
17/02/2018 airtel[protected], 675.12 17/02/2018 n[protected] netbank, mumbai
17/02/2018 airtel[protected], 291.99 17/02/2018 n[protected] netbank, mumbai
16/03/2018 airtel[protected], 399.09 16/03/2018 n[protected] netbank, mumbai
16/03/2018 airtel[protected].64 16/03/2018 n[protected] netbank, mumbai

Services were discontinued without cautioning us?
Avp
Alankit assignments ltd,
Kj city tower, ashok marg c' scheme jaipur-302001

My vodafone postpaid number has been deactivated and the new airtel connection has not been activated yet. I’m losing business calls which are highly critical for me to attend in my line of work.

This is absurd and illogical. Unless one sim is activated, how can the other be deactivated?

Really unprofessional service and i think i have to reach out to higher authorities to bring this to everyone’s notice unless it is immediately resolved.

Chakravarty. [protected]@gmail.com

Hello.
I wish i could scream and yell to you through email.
You guys keep sending us messages to buy airtel 4g hotspot at rs.999. That is okay.
But i wish you could put that much effort in making the network good and smooth. I have been using airtel 4g plan of rs.448 i. E. 1.4gb/day but good for nothing. I think you guys know well what 4g speed is like.
I have complained you guys about the network several times and you just keep on telling that it would be fine soon but when its gonna happen??
Tell me one last time.
Will you make the quality of the network good or should i port my sim??
I hope you answer quick.
Thank you

Dear sirs,

Aircel no. Upc ref. Valie until.
[protected] dt 672125 16.4.2018
[protected] dt 757889 17.4.2018

I have ported the above mobile numbers to airtel, but they are not active as yet.

When i today checked again at your burkit road, t. Nagar kiosk, i was told that both are already active.
But, they are not working still.

Airtel has caused me a lot of inconvenience by not properly activating the mobiles. Now i am
Unable to port out of airtel for another 90 days.in short, airtel has killed my above two numbers.

Airtel has no business to keep my numbers without activating them. Or, they should release these
Two numbers immediately for me to port out.

If this issue is not sorted out immediately, i will, much against my wish, be forced to take up the
Matter with the district consumer redressal council in chennai.

Hoping for an immediate solution, i remain,

Sincerely,
N. A. Jagannathan singer
D2, 29/11, gopal street,
T. Nagar, chennai 600017
Tel :[protected]
Mobile :[protected],[protected]
Email : [protected]@vsnl.com

Air tel team

You also proved that you are number one fraud cheating the customers

Why the hell you are issueing the sim card against aathar and finger print
Are you helping the frauds of the nation to escape or helping any terroriest

The sim has to taged only with one aather and finger print (If the same given to multiple person) which is happened to me where using the service for long years (Like family card) you are helping the frauds and terroriest to miss use of it

I am taking this issue with consumer complients with this mail as a proff

I am using air tel prepaid sims
Nos. [protected]. [protected] [protected] and [protected]

Today i recharged [protected] after long break (Two to three month) at 12.00 hrs under unlimitted plan of inr398 form mobile and got the confirmation payment received and air tel confirmation recharges (Through other mobile network free app) but till now its not activated

When i am trying from the active number [protected] no proper assistance to activate my [protected]

Kindly assist by way of phone call or by mail to activate my [protected] without further delay

I have given my proff of aathar card for reference

Dear Concern,

Please find the attached Documents requested to unfreeze the account to utilize the payment of Rs. 5000 in our Payment bank A/c.No: [protected].

My earlier Case id which is received from Payments bank below mentioned:

[CASE:1587432] : Dated 24th Feb 2018
[CASE:1590656] : Dated 26th Feb 2018

we upload the amount of Rs 5000/- on 18/03/2017 still now unfreeze the account .

We have already the share the documents to wecare payments bank team on 24th Feb & 26th Feb 2018 and till as of now unfreeze the account which is unacceptable and not even received any formal call from Customer care representative from Airtel Payment Bank team in repeated calls from us. This will create a negative belief on the service provided by the Airtel Payment bank.

We once again requesting you to resolve the issue ASAP to continue with Airtel Service.

Note: The amount was added by CitiBank Credit card which is my friend card, statement has been attached below.

Regards,
Hari Kumar.

I complained that a moviemazza service had been activated without my consent and ₹99 has been debited from my account.
On sending stop sms on 155223 it was deactivated and again within no time the same service has been reactivated and again money is deducted from mu account.
So please credit all the amount which you have debited from my account balance. Do it as soon as possible. This is too bad and i am totally disappointed. So please do the required as soon as possible...

Dear Team,

3 months before I got message as my data uses as exceeded and due to that they have disconnected my service to resume service I have to pay at lease 400 RS. I spoke with customer care they told me as there is problem with their server and app which uses data is not reflected on app, aslo they told me if there is any discrepancy they will refund my amt after bill generation. After bill generation I have continuously taking follw up for my refunded amount which is not yet done. almost 4 month is done, and every month they discontinue my service stating that your data uses has exceeded however I have 64 GB data on place and same I already inform them on mail but no luck. Their behavior is not well and service is worst.

Please help me to get my amound and permantly fix this issue.

Dear Sir / Madam,
After several request and visit the Airtel store near college square at cuttack regarding deactivate my Airtel postpaid number [protected] the customer care representatives are not support me and I pay minimum Rs 300 to 400 unnesessary every month since.

Today also I visit the Airtel store near college square at cuttack and submit my ID and application for deactivate my Airtel postpaid number [protected] .

Once again, I requested to you please Deactivate my Airtel postpaid number [protected].
Thanks,
Sunil Behera
[protected]
Cuttack(Odisha)
Pin-753003

I have already complained that a service have been activated without my consent and ₹50 has been debited from my account. So please credit the amount which you have debited from my account balance. Do it as soon as possible. I have already complained but no response have been ever given. This is too bad and iam totally disappointed. So please do the required as soon as possible

Hi team,

I have ported my number from vodafone to airtel, however its not done and my phone displays no service there has been escalations made and there is no proper response and my number is still not active and i am loosing my business because of this. Airtel just says we will get it done in 24 hours, however its not been resolved. When i called them up they sais its been activated however my phone still shows no service.

Please help me to get this resolved.

Regards,
Prakash m

I have been user for airtel digital tv for more than 8 years.

I am not able to see any of the channels on airtel digital tv since last 8 days.

When i have put a complaint to airtel digital tv, they say i will be charged rs, 150/- for the airtel company's technician's visit.

As per my understanding no company charges anything for the technician's visit if there is any problem with my any of the...

Airtel is very useless and garbage company it's a traitor company known to consume money and provide 1G network in the name of 4G which is against TRAI ethics. its the worlds most useless ### company. i have airtel tower in approximately 100 meter away from my house but still it's sucks and company is totally fraudulent by spreading false claims and commitments all over india to lure us to buy airtel ### garbage piece of waste dustbin. i think airtel must get ban TRAI must cancel its license and companies all Services must be given to the network which is GENUINE by the commitments. i personally Request indian government and TRAI to disqualify airtel from indian market for frauding us by false commitments and claims. its company is totally useless garbage piece of ###. i request my all indian fellows to never buy airtel never switch to airtel in future. they are fraudulent money suckers.

I got a message from airtel verification team using that they didnt find a location then i guided them to location and i have done with verification process too .but still they have marked negative because of that i am not able to get a network .i have call to their number worst response from tangent av bangalore (airtel verfication team ) . they will cut the call without hearing anything .

I received a message that I have been charged Rs49 for masti pack which I haven't opted. I don't know how I got it and I am unable to deactivate the same. I saw many complaints regarding this. And this is not the way company can charge their users without their consent. Kindly deactivate it and return the mentioned amount. My mobile number is [protected].
Thanks
Arun Singh

My airtel mobile [protected]. Reference no. For my request is rsewk[protected]/cgpsc[protected]. It's a must to install an airtel tower at langmeidong mamang leikai, airtel can use my owned land in lease. Kakching district pin 795103; network coverage is quite good at kakching town and its neighbours, but worse at langmeidong and is neighbouring villages. We are getting only 1 network bar or two which is also unstable and fluctuating, calling and surfing becomes demnd horrible, its been a long months suffering such a burden.
Hopefully
Huidrom nandakumar singh

(MO.No.[protected]
Sms will we not received very late (session exp.) any work of online otp not received .कभी कभी massage आता ही नहीं कभी आता है तो आने में इतना लेट हो जाता है कि सेशन exp हो जाता है .

मेरा कोई काम ऑनलाइन नहीं हो पा रहा है . जबकि दूसरे मो. न. पर उसी साइट से otp, आदि आरहा है लेकिन ये कंपनी का नंबर है मै परमानेंटए इसको नहीं यूज़ कर सकता I

Hi,
Recently my balance was deducted to 0, calming that i have answered a call for 13 secs and international roaming rental and call cost was deducted.

The phone was switched on and on table, no one was around it during the time airtel claimed the call was answered. There was a missed call (No received call logs) at the time airtel claims the call was answered. I have confirmed there was no voicemail or divert active on my connection.

The issue was raised with customer service and nodal officer and the answer was, as i have answered the call they are unable to do anything and closed the case.

It is clear that airtel's system did start the counter on detection.

How can i ensure this doesn't happen to me again? I am looking for an explanation and a resolution

Hi sir/mam,

I am sudipta beuria with my registered mobile number [protected] has opted for airtel from my previous provider aircel on 06.03.2018. I have received the new sim card and got the network for few minutes, i've had the first recharge however, i have not received any confirmation messages from them nor am i receiving any network. The manual/automatic network selection option on my smartphone isn't working either. I'm in great difficulty because this number is for my office purpose and all the internet transactions are done by receiving one time password in this number.

I've already done the first recharge and called their customer care executive who told me to wait for another 19-20 march. As far as i know it doesn't take that amount of time to port into a new service provider. I also emailed them about this but they have stated a different thing that is my portability request has been cancelled due to upc mismatch and to generate a fresh upc!!
I'm gone nowhere. I don't know what do! The aircel became bankrupt and not working, nor i can get a fresh upc.

You are requested to kindly resolve my query.

Hi, i am gaurav from dehradun, uttarakhand. I have been using airtel for many years. The internet speed was brilliant when i was using 3g connection but as and when i upgraded to airtel 4g it is really getting annoying day by day.
For facts and hardware concerns let me be clear i have a nokia 6 fully compatible with 4g/lte. The main problem is i have full signal strength but the quality of internet speed i am getting after 6 p. M. Is very low that i have to switch to jio network at night. No doubt i have seen downloading speed over 3mb/s in this same phone with same airtel 4g connection and at same location. At night it is really annoying to use airtel even for surfing.
I look forward for your reply with a valid solution to my problem for now i am using jio connection but i would always prefer airtel if you provide customer the quality of service what they pay for.
Thanks