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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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G
Gowtham Indrajith
from Chennai, Tamil Nadu
Apr 16, 2018
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Address: 638012

Team,

I have ported my number from vodafone to airtel. Since morning, the activation status is "pending for activation". When i spoke to customer care executives, they told another 4 hours, it would be active. It has passed almost 14-15 hours since past morning. Still, there is no progress. I can make outgoing calls but no incoming/sms. I can't even generate an otp for any transaction. I spoke to 6 people in the customer care for to find a reason for "pending for activation". I am really frustrated with your service even before starting using the service. Your customer care people don't even know to explain what is happening and what went wrong in the activation. I have never seen this much delay in the activation process. They even said that it is escalated to activate it real quick. But still no response. Do you people think that we are fools to hear the same reason every time?

Thanks,
Gowtham
Airtel customer support has been notified about the posted complaint.
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    N
    Nandheeswaran S
    Apr 16, 2018
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    Address: Chennai, Tamil Nadu, 600032

    Came to Newyork last night and till mobile network([protected]) is not getting connected. I have recharged for 3998 and it is of no use. And also they have deducted 99for International roaming charges. Please make a complaint and make it working or revert the money. This is completely irating to me.
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      S
      sonamko
      from Pune, Maharashtra
      Apr 16, 2018
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      Address: Mumbai City, Maharashtra, 4000060
      Website: Airtel

      I am airtel user using airtel numbers since more than 6 years.

      This morning around 10.30 am while recharging airtel number xxxxxxx007 i mistakenly recharged on xxxxxxx077 for amount 399 through paytm

      Operator reference number [protected] 399

      I read many blogs which mentioned airtel call reverse recharge or transfer recharge.
      Please help with above.. This is first request to airtel for any such incidence

      I am aware other mobile operator's have helped in such incidence expecting same from airtel
      Airtel customer support has been notified about the posted complaint.
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        J
        Jacob Vajram
        from Mysore, Karnataka
        Apr 16, 2018
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        Address: Anantapur, Andhra Pradesh, 515001
        Website: Airtel

        I have sent message to port my vodafone no to airtel on 9th april 2018 and on 13th my vodafone network stopped and i inserted the airtel sim given by provider and the network not shown, at that time i was in karnataka and i went to andhra pradesh on 14th then network came and again i came to karnataka on 16th, again network issue, i spoke with the provider he told me to change the slots and i did, still no network, please resolve the issue as soon as possible.
        Airtel customer support has been notified about the posted complaint.
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          S
          shiv kumarr sah
          from Chennai, Tamil Nadu
          Apr 16, 2018
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          Address: Thane, Maharashtra, 401506

          Hello sir,
          I am shiv kumar sah, and im using airtel prepaid mobile no i'e [protected],
          On 15/4/18 8:03pm deducted rs. 3 from my mobile main balance against super store service, but i didn't request for this service, if request for this service then generate the request no. But no any request no. I have because i didn't request any type of service.
          So i request to u please return my main balance otherwise i porting this no to another network.
          Thank you.
          Airtel customer support has been notified about the posted complaint.
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            A
            Annapurna Boga
            from Mumbai, Maharashtra
            Apr 16, 2018
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            Address: Mumbai City, Maharashtra, 400037

            Dear sir/madam,

            Kindly help me to unlock my airtel wallet blocked 7k.

            The issue was typical error of date birth instead of 1988 i have entered 1987.

            Please help me to amend date of birth release 7k. To make payments, recharge etc.

            Airtel [protected]
            Name:annapurna dasari
            Date of birth: 01/04/1988 (But entered wrong while registering 1987)
            Pan: attached
            Aadhar: attached
            Airtel customer support has been notified about the posted complaint.
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              S
              Sachin1328
              from Mumbai, Maharashtra
              Apr 16, 2018
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              Address: 400104

              Hi this is sachin an airtel user since last 10 years from last few days i m getting msges from a$-tfarot dat [call cost is 0.00 duration 10.30 bal. 0.00] this msg came twice or thrice in a day and at dat time i m not at all using my cell den also i m getting dis kind of msg. I m worried dat my cell no. Is been hacked or something, so plzz help me out n get me out of dis problem n also block all the telemarketing msges, i dont want any of dat.
              Airtel customer support has been notified about the posted complaint.
              Hi this is sachin an airtel user since last 10 years from last few days i m getting msges from a$-tfarot dat [call cost is 0.00 duration 10.30 bal. 0.00] this msg came twice or thrice in a day and at dat time i m not at all using my cell den also i m getting dis kind of msg. I m worried dat my cell no. Is been hacked or something, so plzz help me out n get me out of dis problem n also block all the telemarketing msges, i dont want any of that...

              Karunamai
              [protected]
              Bunny Shravani's reply, Jul 7, 2018
              Did u problem cleared ?
              Hi . I m shravani .I m an Airtel user from 5 years but from few days I m getting msgs from A$TFAROT day (call cost rs 0.00 and duration 0.00 and I had blocked this but still I m getting message .I m so worried that...my cell no. Has been blocked or something plz help me out if this.
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                V
                Velumani Krishnasamy
                from Bengaluru, Karnataka
                Apr 16, 2018
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                Address: 641107

                Kind attention mr. Gopal - ceo
                Kind attention mr. Sunil bharti mittal

                Respected sir,

                I have received a call from mr. S. Ashwin on 5..2018 ([protected]) to offer air tel tower proposal and asked for me to sent my id proof like aadhar card, pan card, voter id, ration card, bank pass book front page and land documents submitted by mail info. [protected]@gmail.com.

                Again he called you land selected air tel tower commissioning, i feel very happy. Again he called me to pay rs.3000/- only for swapna for doucments
                Charges a. C. No:[protected], canara bank, r. K. Puram, sec-12, new delhi.

                After my payment i have received a cash receipt from air tel telcom towers ltd (Not containing phone nos, cin to tin numbers).. Again he called phone for making paymnent in the name of mr. Akash tyagi a/c. Number :[protected] (Bangalore.)

                I surprised why you are asking for payment on personnel name deposit (No proper id like aadhar, pan card or bank pass book front page). I request your personnel the payment to be made company account, he is denied my request.

                Meantime i consult my auditor, lawyer asked me are you meet the air tel
                Personnel directly. (My answer - no). I feel that there any mistake will be made who will be contact the above said problem.

                Kindly let us know the right person contact phone numbers, mail id,.

                I am ready to pay rs.23, 500/, for any air tel company or branches. But my doubt may be cleared by your personnel as soon as possible.

                Meantime i have pending my payment for your reply

                Thanking you for your cooperation in this regard.

                Thanks & regards
                K. Velumani
                [protected]
                Airtel customer support has been notified about the posted complaint.
                From:
                Dr.Jayakumar
                Human Rights Council- Delhi

                To:
                AIRTEL CHAIRPERSONS:
                Mr. Gopal - ceo
                Mr Sunil bharti mittal,

                Dear Sir,

                I have received a call from VELMURUGAN, Mob :[protected], AIRTEL WhatsApp no [protected] on 24.10.2018 to offer air tel tower proposal and asked for me to sent my id proof like aadhar card, pan card, voter id, ration card, bank pass book front page and land documents submitted by mail
                info. [protected]@gmail.com.

                Again he called you land selected air tel tower commissioning, i feel very happy. Again he called me to pay Rs.5000/- only for Advocate fees for doucments, Charges Account No [protected], , Name ASISH, KODAK MAHINDRA bank, IFSC CODE-KKBK0000205, BRANCH NEW DELHI.

                I think this is Fake and Fraud business doing in the name of Airtel.

                Kindly take legal action against this Mobile and accounts.

                Otherwise you are recogonised to do this type of Fraud groups from your concern.

                Kindly verify - Enclosed

                1.Central Govt Approval Letter for Tower Installation and
                2. AIRTEL-ID Card for VELMURUGAN FROM Tamil Speaking guy.

                otherwise legal notice follows and flash this matter to all Delhi Crime PRESS and others to take Legal Action.

                regards

                JAYAKUMAR
                Huments Rights Council / New Delhi
                [protected]
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                  V
                  vikram panjwani
                  from Kanpur, Uttar Pradesh
                  Apr 16, 2018
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                  Address: New Delhi, Delhi, 110063

                  Dear vikram,
                  Greetings from airtel!
                  This is in reference to you mail informing us about call drop issue faced on your airtel mobile numbers [protected], [protected], [protected], [protected].
                  As discussed on [protected], the issue regarding call drop has been addressed to the concerned team.
                  However, we can check that 3g/4g coverage in your area is good, therefore, you might be facing intermittent issues.
                  We would like to inform you that there is a 4g site under up-gradation in your area and it should be on-air very soon. This will enhance your network experience.
                  You may visit www.airtel.in/opennetwork to check the network performance in and around your area.
                  We appreciate your patience till such time.
                  Thanks for reaching out to us. Delighted to assist you.

                  Yours sincerely,
                  Arjun yadav

                  Bharti airtel ltd

                  — original message —
                  From: [protected]@gmail.com
                  To: nodalofficer. [protected]@in. Airtel.com
                  Cc: [protected]@airtel.com;[protected]@inairtel.com
                  Sent: 21/01/2018 01:40:26 pm
                  Subject: network issue poor network

                  Dear sir

                  This is regarding issue of network in our place (A-1/47a janta flats paschim vihar new delhi 110063) from last fifteen days.

                  I had tried to call many times your customer care number (198) they are checked issue in my area and accepted problem of poor network. Told me our technical team working for 4g network and said this issue will be resolve till 20 jan 2018 but still having problem of network.

                  We have four airtel number which are below :

                  [protected]
                  [protected]
                  [protected]
                  [protected]

                  Issue call auto drop network up and down every sec internet issue

                  Other vodafone number working fine

                  Contact [protected] vikram

                  Please resolve my problem asap.



                  *
                  This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The information contained in this mail is propriety and strictly confidential.
                  *
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    AnKuR NeGi
                    from Delhi, Delhi
                    Apr 16, 2018
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                    Address: Bangalore, Karnataka, 560037

                    Hi team,

                    On feb 2018 i paid inr 500 for broadband connection in my area for 40 mbps plan, but after some days airtel people said that they can't provide 40 mbps plan in that area, so i asked for refund. I'm still waiting for my refund money but no step has been taken.
                    I have already raised complain that has been closed, please take the necessary steps.

                    Airtel acc no:-[protected]
                    Request number:[protected]
                    Airtel customer support has been notified about the posted complaint.
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                      M
                      meer shahbaz
                      from Mohali, Punjab
                      Apr 16, 2018
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                      Address: 192212
                      Website: [email protected]

                      I had done my airtel recharge my no [protected] of rs. 149 for 28 days in which i am getting unlimited calls, 1.5 gb per day, 100 text messages per day. But you give me only 1 gb per day but as my offer i have 1.5 gb per day.
                      In future i will never get this problem airtel. As comparatively jio is the best.
                      Airtel is the fraud connection
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        svsachib
                        from Dharmsala, Himachal Pradesh
                        Apr 16, 2018
                        Resolved
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                        Resolved

                        Address: 262802
                        Website: Www.airtel.com

                        Dear sir/ma'am

                        I have given the request of portout to jio from airtel 3times but i still not resolve my problem they are i mail mark to both companies they are saying that u are not older than 90 days in previous operator airtel but i have completed more than 90 days kindly do needfull details given below
                        My mobile no -[protected]
                        Name - sachin verma
                        Last request is given on 21st march 2018
                        Apr 29, 2018
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Apr 29, 2018
                        Updated by svsachib
                        My complaint not resolve yet but how can complaint closed not even single call from any representative
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                          R
                          ravindrabhasme
                          from Pune, Maharashtra
                          Apr 16, 2018
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                          Sir
                          This morning i received message at 4.24 am that lifestyle service activated and rs 35 deducted, on my airtel mobile [protected] (Ravindra bhasme)
                          I immediately deactivated this service as this service was not activated by me.
                          Please refund my money immediately.
                          Txn number-n[protected]
                          I hope airtel will refund my money to continue as ccustomer
                          Thanks
                          Airtel customer support has been notified about the posted complaint.
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                            G
                            Ganesh Waditke
                            from Pune, Maharashtra
                            Apr 16, 2018
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                            Got a message from airtel on 4
                            16th april 2018 1:53 am mentioning that namkeen pack services has been activated on my phone for 3 days and they deduct 15 rs from my balance for a 3 days and this would be automatically renewed after 3 days. This is very cheap trick to earn money.

                            My concerns are
                            1. What is that service all about
                            2. How did the value added service got activated without my consent
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              akantyg
                              from Indore, Madhya Pradesh
                              Apr 16, 2018
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                              4:45 am in the morning my balance was deducted by 49 in the name of mastipack which i nevee subscribed. Is this some kind of joke. What makes you think it is okay tto deduct money without even asking. Is this some new way to earn money by cheating people. Please rectify it as soon as possible. This is very wrong airtel is becoming one of the worst networks due to frauds like this
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                dalvi.siddhant5
                                from Bhandup West , Maharashtra
                                Apr 16, 2018
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                                Address: Mumbai City, Maharashtra, 400078

                                I had requested upc code of my airtel mobile no [protected] via sms to 1900 since i wanted to port out of airtel due to poor network coverage in my area.

                                But still i haven't received upc code, i had also talked to customer care executive but didn't help..

                                Airtel is getting worst day by day, didn't expect such cheap behavior from airtel, totally frustrating.
                                Airtel customer support has been notified about the posted complaint.
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                                  H
                                  Himasimon
                                  Apr 16, 2018
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                                  Address: Bangalore, Karnataka, 560078

                                  Hi

                                  Pls note my Indian no [protected] is stolen with iphone.im sending this mail from another email because the guy he is using my email id and whatzup. Aslso this no is linked with my bank accounts, adharcard and pan card.so i need this to be blocked immediately.
                                  Attached my pan card and adharcard for your reff.

                                  Rgds
                                  Hima
                                  +[protected]
                                  Apr 16, 2018
                                  Updated by Himasimon
                                  Enclosed my adhar card and pan for your reff
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                                    Incredible India
                                    from Burla, Odisha
                                    Apr 16, 2018
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    Dear sir,
                                    When i got a call from airtel for port in, they will commited me no data charges will be applied when you see ipl matches from airtel tv. I know that only subscription is free from airtel then i will ask minimum 5 times but they continusly saying will confirmed no data charges applied when you surfing the same, if you don't trust me then ask my senior also. Now i am not geeting the service. That is the calling no, date & time when i got the call [protected], 11/04/2018, 12:44 pm.
                                    When i called in customer care for the same the will disconnect my call (Calling time 12:15 to 12:22 am.
                                    Please help me
                                    Airtel making full to all customers.
                                    Only you are my last hope.

                                    Regards,
                                    Krishna
                                    [protected] (My no)
                                    Airtel customer support has been notified about the posted complaint.
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                                      ihelpdesk
                                      from Firozpur, Punjab
                                      Apr 16, 2018
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                                      Address: Hisar, Haryana, 125033

                                      Airtel Billing system is totally fake. as according to my plan 399. National Roaming was free but airtel charged very great amount I was shocking to see my bill detail include with international sms charges but I never use to international sms these are total fake charges.

                                      use karo ge toh such pata chle ga

                                      air billing totally fake.
                                      Airtel customer support has been notified about the posted complaint.
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                                        prasanna thomaala
                                        from Mumbai, Maharashtra
                                        Apr 15, 2018
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                                        Address: 517501

                                        On 140418, i completed the formalities to upgrade my
                                        Mobile no.[protected] of airtel thru a mobile store at tirupati from
                                        3g to 4g.
                                        And in confirmation to that, i received a message from the airtel service provider also. But till now, they not only didn't upgraded the services of 4g, but blocked the services of 3g also.
                                        An account of this, iam experiencing a lot of inconvenience. Please look in to the matter immediately and do the needful

                                        Thanking you sir
                                        Airtel customer support has been notified about the posted complaint.
                                        Apr 15, 2018
                                        Updated by prasanna thomaala
                                        Yesterday I upgraded my sim to 4g But till date its not been activated
                                        Look into the matter immediately and do the needful
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