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Airtel Complaints & Reviews

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G
Ganesh Waditke
from Pune, Maharashtra
Apr 16, 2018
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Got a message from airtel on 4
16th april 2018 1:53 am mentioning that namkeen pack services has been activated on my phone for 3 days and they deduct 15 rs from my balance for a 3 days and this would be automatically renewed after 3 days. This is very cheap trick to earn money.

My concerns are
1. What is that service all about
2. How did the value added service got activated without my consent
Airtel customer support has been notified about the posted complaint.
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    A
    akantyg
    from Indore, Madhya Pradesh
    Apr 16, 2018
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    4:45 am in the morning my balance was deducted by 49 in the name of mastipack which i nevee subscribed. Is this some kind of joke. What makes you think it is okay tto deduct money without even asking. Is this some new way to earn money by cheating people. Please rectify it as soon as possible. This is very wrong airtel is becoming one of the worst networks due to frauds like this
    Airtel customer support has been notified about the posted complaint.
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      D
      dalvi.siddhant5
      from Bhandup West , Maharashtra
      Apr 16, 2018
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      Address: Mumbai City, Maharashtra, 400078

      I had requested upc code of my airtel mobile no [protected] via sms to 1900 since i wanted to port out of airtel due to poor network coverage in my area.

      But still i haven't received upc code, i had also talked to customer care executive but didn't help..

      Airtel is getting worst day by day, didn't expect such cheap behavior from airtel, totally frustrating.
      Airtel customer support has been notified about the posted complaint.
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        H
        Himasimon
        Apr 16, 2018
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        Address: Bangalore, Karnataka, 560078

        Hi

        Pls note my Indian no [protected] is stolen with iphone.im sending this mail from another email because the guy he is using my email id and whatzup. Aslso this no is linked with my bank accounts, adharcard and pan card.so i need this to be blocked immediately.
        Attached my pan card and adharcard for your reff.

        Rgds
        Hima
        +[protected]
        Apr 16, 2018
        Updated by Himasimon
        Enclosed my adhar card and pan for your reff
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          I
          Incredible India
          from Burla, Odisha
          Apr 16, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          Dear sir,
          When i got a call from airtel for port in, they will commited me no data charges will be applied when you see ipl matches from airtel tv. I know that only subscription is free from airtel then i will ask minimum 5 times but they continusly saying will confirmed no data charges applied when you surfing the same, if you don't trust me then ask my senior also. Now i am not geeting the service. That is the calling no, date & time when i got the call [protected], 11/04/2018, 12:44 pm.
          When i called in customer care for the same the will disconnect my call (Calling time 12:15 to 12:22 am.
          Please help me
          Airtel making full to all customers.
          Only you are my last hope.

          Regards,
          Krishna
          [protected] (My no)
          Airtel customer support has been notified about the posted complaint.
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            I
            ihelpdesk
            from Firozpur, Punjab
            Apr 16, 2018
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            Address: Hisar, Haryana, 125033

            Airtel Billing system is totally fake. as according to my plan 399. National Roaming was free but airtel charged very great amount I was shocking to see my bill detail include with international sms charges but I never use to international sms these are total fake charges.

            use karo ge toh such pata chle ga

            air billing totally fake.
            Airtel customer support has been notified about the posted complaint.
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              P
              prasanna thomaala
              from Mumbai, Maharashtra
              Apr 15, 2018
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              Address: 517501

              On 140418, i completed the formalities to upgrade my
              Mobile no.[protected] of airtel thru a mobile store at tirupati from
              3g to 4g.
              And in confirmation to that, i received a message from the airtel service provider also. But till now, they not only didn't upgraded the services of 4g, but blocked the services of 3g also.
              An account of this, iam experiencing a lot of inconvenience. Please look in to the matter immediately and do the needful

              Thanking you sir
              Airtel customer support has been notified about the posted complaint.
              Apr 15, 2018
              Updated by prasanna thomaala
              Yesterday I upgraded my sim to 4g But till date its not been activated
              Look into the matter immediately and do the needful
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                L
                liza ptolemy yendrembam
                from Mathura, Uttar Pradesh
                Apr 15, 2018
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                Address: Mathura, Uttar Pradesh, 281006

                Airtel services like gamearena and lifestyle have been activated on my phone without giving any prior requests. My balance was rs114 but because of all this nonsense it has been reduced to rs14. Can airtel stop cutting my balance without sending me any requests first and at least do me the decency to refund my balance back to its original number. If you don't want to loose a customer than take action quickly.
                Airtel customer support has been notified about the posted complaint.
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                  V
                  Vidya Kanade
                  from Pune, Maharashtra
                  Apr 15, 2018
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                  Address: Pune, Maharashtra, 411027
                  Website: Airtel.in

                  Yesterday[protected] one massage direct coming, you have activated CINEMASTI and Rs. 15 less in main balance. Today I call to customer care[protected]@10 pm but Mr. Deepak not properly talk. I ask to he, why activate directly cinemasti pack he said sorry I have deactivated this pack. and massage coming your cinemasti pack deactivated, but I ask to he why should less my Rs. 15 I have returne refund, he said not possible. and roughly talk to me so I complaint airtight and Mr. Deepak. I also attached files activated pack and call to customer care so please take action. I wait.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    starks
                    from Tirunelveli, Tamil Nadu
                    Apr 15, 2018
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                    I used that airtel sim for 5 years recently i did'nt use that sim for calls
                    I used that for verfication perpose for bank, atm, online transactions, gmail, etc,,
                    But airtel suddenly blocked my sim and they issued my number to the another person!! They even not gave any sms alert!! They have my proof and adress but they not inform me!!
                    Im hasitated of airtel company behaviors!! Because

                    Its a senstive and its very personel thing of a person in country!!
                    What can i do now!! My every verifiycation are lost!!
                    Now anyone can misuse my identifiaction!!

                    Please someone hep for me???/!!!
                    Airtel customer support has been notified about the posted complaint.
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                      Y
                      Yashagr1234
                      from Mundi, Madhya Pradesh
                      Apr 15, 2018
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                      Airtel is cheating all its old customer by charging more for a offer. And that same offer is given at less price to new coustomer and to those customers who doesn't recharge Airtel number.

                      I m having many Airtel sim in my family out of which some are 10-12 year old Airtel customer but they don't get any special offers and when we complain that u only provide offer to new coustomer and not to your old coustomer they just simply say sorry and say when we will have offer for you we will provide you.

                      I just want to ask you that when will I get an special offer. You give us offer of 448₹ which give 82days unlimited calls and data to old coustomer but u give same offer at price 399₹ to your new coustomer.

                      I m definitely going to port my all Airtel number to Jio bcoz they provide best offers and there customer service is much better than Airtel.

                      Airtel is Worst company. It only wants to earn money.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Suryanarayana Varanasi
                        Apr 15, 2018
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                        Airtel without my authorization activated GAMEPIND service and charged me RS 30. I never requested this service. They should immediately stop this service, refund my Rs 30 and in future stop automatically adding services unless specifically requested. My efforts to contact Airtel directly have not been successful
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                          I
                          Ishanet Solutions
                          from Bhubaneshwar, Odisha
                          Apr 15, 2018
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                          Address: 854301

                          Hi there, i am barun kumar, my mobile no is 966167*86. Its breaking my neck very day. I have recently moved from jio to airtel for better network but its my biggest mistake. I al2ays get network problems. Even slow internet and disturbed voice quality. I must say vodafone is better. Please book complain against the this so called 4g network.
                          Airtel customer support has been notified about the posted complaint.
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                            N
                            nitishakz
                            from Agra, Uttar Pradesh
                            Apr 15, 2018
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                            Address: 110084

                            I applied for mnp ([protected]) from aircel to airtel on 19mar upc dd275326 on 8 april i got to know that request is rejected reason unknown & then i applied again on 12april & on 15april i called 198 they said it is again rejected bcoz i have applied for this with multiple providers.
                            How is that possible its been more than a month & i am harassed mentally and physically both making rounds again and again to their store.
                            Please do something asap

                            Nitish kumar
                            [protected]@gmail.com
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Rahul Shetty96
                              from Mumbai, Maharashtra
                              Apr 15, 2018
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                              Address: Mumbai City, Maharashtra, 421503
                              Website: www.airtel.in

                              Dear airtel staff,
                              An amount of 5₹ is being deducted daily from my balance and a message of "lifestyle services has been activated" shows up everyday.
                              I am pretty sure that i haven't opted or activated any such services. I even tried calling to customer care but your services have stopped my number from customer care. I emailed to your email id but didn't get any response as expected.
                              I have already lost more than 50₹ of balance since last two weeks.
                              I request you to refund all the amount deducted from my balance due to this services which got activated from your side.
                              If not done, i will have to take some other action as i am left helpless.
                              Thank you.
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                nikhilsonu2
                                from Delhi, Delhi
                                Apr 15, 2018
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                                Address: 132024
                                Website: NA

                                I am nikhil goel form haryana dist karnal village nissing
                                I have made a number of calls to your company. I do not seem to have a number of calculations from 1 month
                                Your airtel is not providing good servicesplease tell me that caller tos should be activated at my number.
                                My mobile [protected]
                                If your company is not able to do the calculation, then i am joining the second cup.
                                Thank you
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Snehal Choubey
                                  from Jabalpur, Madhya Pradesh
                                  Apr 15, 2018
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                                  Address: Jabalpur, Madhya Pradesh

                                  Name - snehal choubey
                                  No - idea to airtel
                                  State - mp
                                  City - jabalpur.
                                  Date of porting - 3april
                                  Amt paid - ₹500
                                  Kindly resolve this issue as my official no is off since 7-8 days
                                  On 3 april i had applied mnp from idea to airtel but it's been 8 day my nomber is not transferred to airtel... Continue talking follow ups but no response from retailer nd airtel.
                                  Airtel customer support has been notified about the posted complaint.
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                                    seeTha54
                                    from Bantval, Karnataka
                                    Apr 15, 2018
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                                    Address: 574239
                                    Website: [email protected]

                                    I have recharged Rs.27.00 to my wife's prepaid mobile No. [protected] on 16 Apr 18 through ICICI Bank BIL/[protected]/0120/[protected]/9632843, but the same has not been credited to her mobile. The amount has been debited to my accounts by ICICI Bank immediately.

                                    Please recharge the amount immediately without any further delay.
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                                      RameshChennai1964
                                      from Chennai, Tamil Nadu
                                      Apr 15, 2018
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                                      Address: 600044
                                      Website: Airtel Broad bond wifi connection service issue

                                      We have taken airtel broad bond connection and airtel agreed to give a speed of 40 mb/s. The speed was ok initially. Later the speed went less than 15 mb/s and one day it was 0.04 mb/s. Our complaint is they have not given proper service support in case of connection dead. The main complaint is we couldn't contact through their fancy number 121on 12.4.2018 and 13.4.1 8. On 14th april onwards the fancy number promoting their products like t20 offer, 6 lines offer and there was no option to select customer care support. Our wifi and landline were not working from 12th april and we couldn't reach them. Airtel intention to promote their product and not care about provided service and their problems. We are paying for their service in time. Now we decided to disconnect their services and informed over the phone when they called to us. We request indian consumer complaints forum to analysis the customer problems and help us customers to get good service from big companies. These big companies are having higher level political support and they are not given respect to consumers. Mainly they are not considered our problems. If we fail to pay the payment, the big companies disconnect the connection immediately without any communication. If possible, pl punish these big companies from your end because we are very poor consumers and we can not fight against these big companies.
                                      Airtel customer support has been notified about the posted complaint.
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                                        nikhil_G
                                        from Mumbai, Maharashtra
                                        Apr 15, 2018
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                                        Address: Thane, Maharashtra, 421204

                                        I have called customer care for coverage problem i am facing since yesterday. But they are not at all replying well. They said to visit airtel gallery to change the sim. I have checked 4 galleries which are closed today and still the issue remains the same, again i have called customer care but the lady is not answering properly and after explaining thorough problem, she is still asking me the that which connection i have and are you calling from different no. (It is totally understandable if i am facing coverage issue how can i call from same number) she denied to forward call to her senior and didn't register my complaint.
                                        Very unsatisfied behavior of customer care and its service.
                                        My mobile no: [protected] (Nikhil)
                                        Airtel customer support has been notified about the posted complaint.
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