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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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B
Biswarup Gangopadhyay
from Kolkata, West Bengal
Mar 25, 2018
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I am a retired person. The sim no. [protected] is not being used at all as network in our area is extremely poor and naturally my purpose of having internet facility in my desktop through router by the sim is not being served.Hence please generate the bill with the cancellation of the sim and confirm me at my e-mail id
:[protected]@gmail.com
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    A
    anuj19verma
    from Riasi, Jammu and Kashmir
    Mar 25, 2018
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    Address: Lalitpur, Uttar Pradesh, 284403
    Website: [email protected]

    Dear concern
    This is to informing you that i am postpaid user of mob no [protected] and i have also a child no. [protected]. Some days before i have lost my child no. And i had reissue the no. From lalitpur airtel office and i have submitted all the formalities 8 days before but they did not start my no.
    Yesterday i submitted my id and photo to the airtel store of lalitpur and they said that your no will be start till evening. But till now my no [protected] yet not start. Customer care said that lalitpur airtel store not submitted any documents regarding this mobile no. So i want to register a complaint regarding the poor service and fake commitment to the customer. If my no yet not start i will port my no to other service provider. This is very poor and bad experience with your airtel. Kindly do the needful.

    Regards
    Anuj verma
    Airtel customer support has been notified about the posted complaint.
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      V
      Vignesh_viki
      from Sivakasi, Tamil Nadu
      Mar 25, 2018
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      Resolved

      Address: 603210

      Hi,

      I am vigneshwaran, my recent mnp to airtel [protected], which i applied for mnp on march 9th around morning 11.30 am, its been nearly 20days and still my airel no. Is not activated. When checked status its showing dedupe_success but i am not getting any signal.

      Please help me out i am missing lot of calls.

      The number is having issue : [protected]

      Sim card no. :[protected]u

      My alternate no. : [protected]
      Mar 28, 2018
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
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        R
        rajeshiswhizkid
        from Chennai, Tamil Nadu
        Mar 25, 2018
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        Address: 600116

        Hello Team,

        I am registered to Airtel DTH network.
        For the past few months (2-3 months), I am unable to recharge Airtel DTH payment from Airtel website, be it, from my computer or from any of the mobiles.

        Please resolve the issue at the earliest. I reached out to customer service as well last month regarding this. They are not even aware of this and not having a solution for this. Its frustrating to go to a shop to recharge in this digital world.

        I have attached the error as well.

        Thanks
        Rajesh
        Airtel customer support has been notified about the posted complaint.
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          D
          Ddkk22
          from Noida, Uttar Pradesh
          Mar 25, 2018
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          Address: New Delhi, Delhi, 110093

          Airtel — mai balance looting by the airtel for data even after stop request to 1925.

          When i have used my data pack fully then without my permission u r deducting the net data pack amount from my account without my knowledge. And that too 4 times u hv done this. I m fed up with ur services. Im an mnp customer o[censored]rs. Bt i hv to rethink of opting back to vodafone. How can u guys cheat ur customers like this. Either u give my money back for all four deductions or i might have to shift to other service providers.
          Contact person
          Divya, [protected]
          Airtel customer support has been notified about the posted complaint.
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            S
            samueliitg
            from Bengaluru, Karnataka
            Mar 24, 2018
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            Address: 560076

            Yesterday, my working sim card suddenly started showing no signal. After waiting till today morning (24th mar), i have walked in to an airtel express store (Hsr layout, bangalore). They gave a duplicate sim with my aadhar, and promised it will get activated in 4 hrs. It's been more than 12 hours, i still haven't got signal on my phone. I visited the store, they kept saying it's an issue from server. Due to no fault of my own, i had to suffer for more than a day without sim. What a pathetic, consumer agnostic company is airtel.. I am really disappointed.
            Airtel customer support has been notified about the posted complaint.
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              A
              Alzain470
              from Pune, Maharashtra
              Mar 24, 2018
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              Address: 411001
              Website: Airtel.in

              Hi
              I have order samsung s9+ from airtel online store and on 24/03/2018. I got a call from airtel vulcan delivery name asif he told me that sir i have lots of work so i cannnot delivery your phone today if you want u can come to our office what’s kind of service is this airtel should deliver the phone at address that provided by customer.
              Then i went to vulcan office there i sat for 3 hours because there was issue with the system not working properly. It show my kyc is still pending and they said without kyc we cannot delivery the phone i got the verification
              Message from aadhaar department but still in airtel system it’ shows kyc pending i waisted bloody 3 hours there n i did not get the phone
              My order no is 10022898 and loan application no is adf180321zn4j3r
              Airtel customer support has been notified about the posted complaint.
              Yes, true. It is happening with most of all airtel customer who ordered products from Online store. Very frustrating.
              I have faced the same too. They always say that they are busy and we have to go somewhere to connect it. Pathetic service.
              Did anyone get the mobile phone finally? I have also preordered a device and it shows "KYC pending" on their website.
              Yeah i have also preorderd and showing kyc pending will i get my mobile plz help
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                P
                Prostil Hardi
                from Mysore, Karnataka
                Mar 24, 2018
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                Address: 560035

                I have been facing issues with the dth for the last 6 days and 4 technicians have visited so far but the issue is still not solved.

                Last 3 days there is not signal, when the technician is here and does some settings, all channels work fine only for a short period of time then no signal

                The service provided so far is not good and i have been charged for replacing some cable parts like the cable itself or the connector and so on
                Airtel customer support has been notified about the posted complaint.
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                  A
                  agarwal ramakant
                  from Delhi, Delhi
                  Mar 24, 2018
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                  Address: 302016

                  Dear sir
                  sorry to intimate you again n again that my cash back of 9/3/2018 are not received till time. regarding above i had mail you n customer care several times but found no action from your end in this regards

                  so please look in this regards so that i can be obliged

                  an early action in this regards will be highly appriciated
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Rakesh Balasubramanyam
                    from Mumbai, Maharashtra
                    Mar 24, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500049

                    My brother had applied to port from vodofone to airtel on feb 17th. It's has been over 5 weeks and nothing has happened so far. We have been running from one head office to other small airtel offices with no response so far. What's worst we have also written to the appellate authority with some rather unprofessional responses. They keep saying we will get back to you at the earliest and yet nothing so far. The airtel number we are trying to port is [protected]. We are planning to go to the customer and grevences court if this doesn't resolve in the next week.

                    Rakesh
                    Airtel customer support has been notified about the posted complaint.
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                      Bhagyashree kawale
                      from Mumbai, Maharashtra
                      Mar 24, 2018
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                      Address: Mumbai City, Maharashtra

                      I want to change aim to 4g me and it was maharashtra circle sim i have got changed sim from your mega store and the commitment was the new sim will get activated in 2hrs but after 5 to 6 days also it is not activated yet and when i visited to my area normal store they behave arrogantly and said we don't have any concern with this go to mega store this is very pathetic service by airtel and i feeling like to move to other subscribers so i recommend to other also not go with airtel anymore and i will also port my no. To other you guys are promoting ur services for digital india nd this type of service u provide to ur customer shame on you...
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Sagarika Mukhopadhyay
                        from Kolkata, West Bengal
                        Mar 24, 2018
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                        Address: Howrah, West Bengal

                        I, sagarika mukhopadhyay, is user of airtel having ph no. [protected]. Today received a message from airtel about activation of modelmaniaw and airtel now flash. It was activated without any consent from me. An amount of rs 35/- was deducted by airtel. I felt like being cheated and was not expected from a renowned co. Like airtel. With great difficulty i had to get it cancelled. I tried to contact 121 but all attempts were futile. Pl return rs 35/- as the service was not initiated by me. Please see that unwanted activation of such links need to be stopped forthwith. Thanks.
                        Airtel customer support has been notified about the posted complaint.
                        Mar 25, 2018
                        Updated by Sagarika Mukhopadhyay
                        I, sagarika mukhopadhyay, ph no. [protected] lodged a complaint on 24th march, 2018 in respect o[censored]nwanted activation of modelmaniaw and airtel now flash by airtel. The services were never asked for. Requested to return the amount of rs 35/- to my phone balance. Airtel, it seems, that they are not justifying their reputation. Almost 24 hrs passed and no reply is received. This type of services do not provide any interest to me and activation of such services without notice is undesired and unethical. Thanks.
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                          R
                          ratnare
                          Mar 24, 2018
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                          Address: Hyderabad, Andhra Pradesh
                          Website: www.airtel.in

                          I had made payment my last bill of Rs.124/-, still the Airtel has suddenly barred outgoing services today stating I need to pay amount of Rs.507.83 immediately.

                          This Amount of Rs.507.83/- includes last month and current month bill (Rs.123.68 +Rs.38415/-)
                          The due date of the Current bill is 8th of every month. But they have included previous month bill showing overdue and barred my services.
                          They have done this inspite of the previous bill Rs.124/- paid through My airtel app. and they are insisting that I have to pay the current bill too for getting my incoming services back.

                          I am feeling frustrated as this is nothing but harrasment at no fault of mine.

                          Even after making the payment my services is been barred.
                          This was the automatic message received from Airtel after making the payment on 20th March 2018.
                          "Bill payment of Rs 124.0 for your airtel mobile [protected] has been processed successfully. Txn ID: 681468. The amount will be credited to your mobile account within 48 hrs. Now pay through myairtel app and get discount coupons every time. To download the app, click airtel.in/myairtel"
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Shankar
                            Mar 23, 2018
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                            Sir,

                            I was not using internet in this airtel prepaid no. [protected]. I had a main balance of around rs. 90 in this no. Today morning, i switched from my old mobile to new mobile. But i find preferred network being used by default from airtel network and balance being deducted from my account. Please inform airtel to refund this amount at the earliest.

                            Regards,
                            Shankar
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              G
                              Girish Ch Gupta
                              from Agra, Uttar Pradesh
                              Mar 23, 2018
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              I am an user of airtel network for last 10 years. My number is [protected]. Originally it was postpaid but i got port in prepaid for last 02 years. Presently i am residing in gali no. 4, chalera, noida up. For last one month i am am facing acute problem with network for voice call as well as in data. I called the airtel executive on 12118 for lodging complaint but he replied that we don't have information about prepaid. Hence he given a number [protected]. I have tried several times this number but call could not matured.
                              Company is not providing the proper complaint site or contact number. Itr means there is a problem with company's network.
                              It is therefore requested to ask the company's officials to resolve the issue immediately.
                              Company may also be directed not to make public fool by giving base less advertisements.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Sachin Deore Rajput
                                from Jalalpur, Gujarat
                                Mar 23, 2018
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                                Address: 389001

                                Dear sir,

                                I was used airtel dish tv from last two years unlimited plan for year with paying huge amount to you. Mainly this amount pay to you for all channels and your company simply massage me (Due to price hike by star network thier channels withdrawl from your pack).
                                Sir, how you withdraw these channel from our pack, we already paid you for one year and how you people decided that these channels are withdrawn at this important period of ipl.
                                Due to this we are very disappointed and want to change dish connection this is very horrable you people advance take money from public and change of pack as per your convinience.

                                This is worst service i was seen ever.
                                Airtel customer support has been notified about the posted complaint.
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                                  Na Ryan Parajuli
                                  from Hyderabad, Telangana
                                  Mar 23, 2018
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                                  Address: Kurnool, Andhra Pradesh, 518003

                                  I have been in airtel network for last 6 years but now i think it is the time to say good bye to airtel.
                                  I have to dial a number multiple times to connect to a particular number. It says that "all lines are currently busy, try again later" and sometimes call automatically gets ended without any sound, called customercare as well, the only solution they will have is switch off and switch on the device and i know its never gonna work coz i have tried everything. It really irritates a lot when you are really in hurry, and make a urgent call but your call could not get connected.
                                  I need to carry a extra back up basic phone with idea or vodafone sim in it.
                                  Waiting for response...

                                  [protected]
                                  Narayan sharma
                                  Airtel ap&telangana
                                  Airtel customer support has been notified about the posted complaint.
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                                    Rajendra Fartiyal
                                    from Silchar, Assam
                                    Mar 23, 2018
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                                    Address: Jorhat, Assam, 785004

                                    I am having problem in porting my number [protected] from tata docomo to airtel. On 05 mar 18 i went to airtel relationship office, jorhat and submitted my port pin number and all the documents they said me to submit and also given rs. 100 for that as they asked me to pay. On 08 mar 18 i got a message from airtel customer services stating that my porting request is validated and the number will be ported into airtel by 20 mar 18. Now this is 23 mar 18 and my number not yet been ported into airtel. I made phone call to airtel office two or three times and once they pick my call and now they not picking my call and whenever i am visited to airtel office they told me they submitted and forwarded my document further. But still my number not been ported into airtel.
                                    Airtel customer support has been notified about the posted complaint.
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                                      bhuvana1971
                                      from Chennai, Tamil Nadu
                                      Mar 23, 2018
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                                      Address: 600044

                                      I am not receiving incoming calls since 20th march 2018, my mobile no. Is [protected]. On 21st march i made the complaint with airtel store pallavaram chennai and he confirmed it will be resolve within 48 hours as of now these problem was not sort out, the same problem i faced in the month of january 1, 2018 and january 14, 2018 than i changed my sim as per airtel customer care request, again i am facing same issue.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Y
                                        Yorker
                                        from Delhi, Delhi
                                        Mar 23, 2018
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                                        Address: New Delhi, Delhi, 110005

                                        Dear sir,

                                        My number is [protected]. For the past few days i am experiencing that i have been charged for unwanted 155223 services. I have never subscribed any of the services. Whenever i stop any service, another services automatically gets activated. I feel like cheated. Please stop all this. I have been stopping this by calling on 155223 but no use as it is activation again and again. And charges have beed debiting by the airtel. I thought airtel is a cheater company who stealing my money by the way of fraud services activation directly without any prior approval. Also i am fed-up with this continues practice by the airtel. Looking forward to resolve otherwise i will take up it in court
                                        Airtel customer support has been notified about the posted complaint.
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