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B
bssachan
from Jodhpur, Rajasthan
Mar 19, 2018
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Address: Kanpur, Uttar Pradesh, 209206

Sir,
I visited my nearby airtel centre in ghatampur kanpur nagar to convert my airtel no. [protected] to 4g as i requested by airtel through sms but when i get new 4g sim, man in centre ask for 50rs. And i told that airtel informed me that it's free he start misbehaving i warn him to complain in consumer forum but he didn't bother about this.
So i request u please do needful and instruct that person to return my money and an apology letter to me.

With regards
[protected]
Ghatampur kanpur nagar up east
Airtel customer support has been notified about the posted complaint.
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    S
    Sundarababu
    Mar 18, 2018
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    Address: 560086

    My porting request from mumbai circle to bangalore was completed and when i changed to new sim provided by airtel, got an sms saying setup in progress. Now i am getting number doesn't exist message even after 2 weeks - my number[protected]

    Aadhaar card verification was done at airtel service center in bangalore and new sim issued.

    Right now i am outside india and unable to use the phone at all.

    Can the number be activated please?
    Airtel customer support has been notified about the posted complaint.
    Mar 25, 2018
    Updated by Sundarababu
    Today all in a sudden I started getting "you are not dialing a valid number" when tried to call my number from another phone.

    Can the number be setup ASAP please?
    Today all in a sudden I started getting "you are not dialing a valid number" when tried to call my number from another phone.

    Can the number be setup ASAP please?
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      P
      Pushkhalla Chandramoulli
      from Tiruchirappalli, Tamil Nadu
      Mar 18, 2018
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      I faced network connectivity issue and got replacement sim card with my existing mobile number :[protected]. On 17th march, 2018. I was advised to use the sim after 24 hours. But till now haven't got connectivity and it shows as sim card registration fails. The sim card no. Is[protected]u.

      Please consider this as a priority and solve the issue.
      Airtel customer support has been notified about the posted complaint.
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        H
        harmeetsc89
        from Mumbai, Maharashtra
        Mar 18, 2018
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        Address: Mumbai City, Maharashtra

        I am writing with regards to a fraud in terms of monetory. A girl called saiba contact no [protected] cheated me with terms of help needed for helping her family.

        Please help me to find her contact address so i could track her location and register her complaint against her. So she asked to send her rs 500 on her paytym account. Kindly request you to provide her address details for the same.

        Kind regards
        Harmeet singh
        [protected]
        Airtel customer support has been notified about the posted complaint.
        My Airtel wallet number is [protected]
        My Myntra number [protected]

        My money deducted rs 1749.72 on 24feb from Airtel wallet but order not placed in Myntra
        Airtel denied to refund my money and Myntra also said same he did not received money contact Airtel customer care
        Please find the attachment Myntra reply.

        contact address details - Comment #3043619 - Image #0
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          S
          shubhpatil99
          from Pune, Maharashtra
          Mar 18, 2018
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          Address: Pune, Maharashtra

          I am now using airtel services since last august (2017), but since my last recharge of 1.5 gb per day the net speed has attained a new low. The data never catches 4g signal, always runs on 3g signal and that too at the speed of 2g.
          Being a college student i am in a constant need of high speed internet.
          You (Airtel) claim yourself as the fastest internet service provider. But the situation makes it hard to believe you.
          So please take necessary actions to improve my network speed,
          Or i would rather have no other option than to change my service provider.

          Name: shubham patil
          Email: [protected]@gmail.com
          Mob no.: [protected]
          Airtel customer support has been notified about the posted complaint.
          Not able to make single call, frustrated by service even their website is not working

          insufficient internet speed provided by my sim card - Comment #3043620 - Image #0
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            N
            Nehil Singh
            from Delhi, Delhi
            Mar 18, 2018
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            Address: 122001

            Aietel have been a pain with my postpaid service no which i have been using for quite a few years no. Have been facing loads of problem in past few weeks. However this one is epic. When ever i receive a call for any caller details available or not it show as unknown for all the incoming calls and the call log also show as unknown with out any details.

            Have tried changing the phone as well but still the same problem following up with airtel store as well as customer care but for almost 15 days, they have been good for nothing.. Could we please escalate the issue?
            Airtel customer support has been notified about the posted complaint.
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              M
              Muskan Choudhary
              from Delhi, Delhi
              Mar 18, 2018
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              Address: 110053

              Dear team,

              This concern is for my mobile no: [protected], which i used for past 3 years and for my personal reason i make it switched off on 15th feb 2018 and on 18th feb 2018 when i put sim card again into my cell phone it showing invalid sim.

              Then i go and visit to airtel store at karol bagh and meet with mr. Sunny kohli on 03rd mar. 2018 and he said that this number is issued to another costumer on 18th feb 2018.

              If my aadhar was linked with it how it could provide to another person.
              This number is linked with my every personal data and if any think goes wrong of any misuse happen with it so who is the responsible for that i want this no back again if you can't do anything then i will take a legal action.

              Airtel is such a fraud company they don't resolve my concern yet. Here someone used my aadhaar card by my number ([protected]).

              This number is belong to arun and aadhaar number is ending with "9644" is issued to another costumer with the name "kundan raj".

              Now i have to go for file an fir in the name of airtel and kundan raj for the legal action.

              This number is belong with my bank account, my pan card, my aadhaar card or much more my personal details check it's details and provide me back this number asap.

              Contact me with [protected].
              +1 photos
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                R
                rajeshbangar
                from Mundi, Madhya Pradesh
                Mar 18, 2018
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                Address: Indore, Madhya Pradesh, 452009

                I wish to bring your notice that there is a airtel broadband junction box infront of my main gate. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house main gate. Now the junction box is causing a lot inconvenience to me. So you are requested to remove or shift it within week after that we will not responsible for that.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  SureshkumarB
                  from Nellore, Andhra Pradesh
                  Mar 18, 2018
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                  Address: Coimbatore, Tamil Nadu, 641014

                  As converted aircel to airtel port activation message but unable contact customer care becoz there is no range
                  My no is [protected]
                  Im facing so many problems bcoz of this
                  Plz solve it as soon as possible.
                  I received mobile activation message but still now there is no. Tower this number i need to activate very urgently. I think i will get solution as much earlier after this complaint. Im trying to contact airtel customer care not at all able contact i tried to solve this issue so many times
                  Airtel customer support has been notified about the posted complaint.
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                    G
                    Ganeshraja1
                    from Chennai, Tamil Nadu
                    Mar 18, 2018
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                    Address: 600011
                    Website: Www.myairtel.in

                    I gave a mnp request at airtel showroom sembium (Airvoice) on 10th march - customer care explains that the request got denied on 12th march but the showroom people claim that information from customer care is wrong and are not initiating the next process-worst showroom needs action. Almost every customer is being treated like a slave-lady staff are arrogant and male staff back them up. They don't even bother to answer customer queries - worst treatment to customers
                    Airtel customer support has been notified about the posted complaint.
                    Mar 18, 2018
                    Updated by Ganeshraja1
                    I gave a mnp request at airtel showroom sembium (Airvoice) on 10th march charged exorbitantly - customer care explains that the request got denied on 12th march but the showroom people claim that information from their own customer care is wrong and are not initiating the next process-i have travelled at least 5 times to the showroom - worst showroom needs action. Almost every customer is being treated like a slave-lady staff are arrogant and male staff back them up. They don't even bother to answer customer queries - worst treatment to customers - customer care is also very much constrained and not taking complaints - my portability is struck because of them - worst support - i have called ten times to airtel customer care who don't take complaint or resolve the issue
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                      R
                      rsat301
                      from Chennai, Tamil Nadu
                      Mar 18, 2018
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                      Changed airtel sim from 3g to 4g sim. Sent message of sim no. To 121 and got confirmation. Sent "1" for confirmation all messages with my old sim. Then received message that sms services will not work for 24 hrs. The old sim got deactivated. After two days, new 4g sim is still not working. Not sure whether it got activated. When i called customer care, i was informed that the new sim is activated. But, it is not working. Please help how to make the new sim work. Thanks.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Stalin Karunakaran
                        Mar 18, 2018
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                        Address: Tiruvarur, Tamil Nadu

                        Hi sir/madam
                        I am stalin from mannargudi
                        (Thiruvarur dist)

                        Last 5month i am not able to use my sim because i am in abroad.. Now i need my prepaid number back.. Pls let me know the details what i was do??
                        Now i am in abroad i want to continue with this sim when i come to india also i use this number for social medias.
                        Waiting for solution.
                        Airtel customer support has been notified about the posted complaint.
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                          saroj111
                          from Chennai, Tamil Nadu
                          Mar 18, 2018
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                          Address: Bangalore, Karnataka, 560047
                          Website: na

                          (Date of incident)-4-nov-2017
                          (Client number)-vin/airtel
                          (Full description of the incident)-4th november 2017, automatic deduct my account rs.19000 my transaction id vin/airtel paym/[protected]/0
                          Plz check and solve my problem immediate, as soon as possible.
                          Already given complain with fir copy rbi
                          Request a efund my deducted balance rs.19000.
                          +1 photos
                          Airtel customer support has been notified about the posted complaint.
                          Mar 20, 2018
                          Updated by saroj111
                          Already i given complaint in RBI on 6th Dec'17 i.e complaint no is 4060 but still now i am not getting any solution
                          kindly request you please refund my deducted Rs.19000
                          Apr 05, 2018
                          Updated by saroj111
                          I got mail from RBI on 22nd Mar'18 that transaction not done from my side and also he mentioned clearly to reverse that amount to customer and also bank did not give any evidence to RBI that transaction done from customer end.so RBI advice to ICICI bank that they will reverse my deducted balance..

                          As per RBI timeline already 3 working day's gone but still now i am not getting my deducted amount of Rs.19000

                          Also, I visited home branch but they not ready to reverse/suggest me on the same ..

                          Attached mail snap shot for your reference got from RBI..

                          Apr 11, 2018
                          Updated by saroj111
                          still amount is not credited to my account ..
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                            A
                            Arnab Bijoy Kar
                            from Bengaluru, Karnataka
                            Mar 18, 2018
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                            This is arnab. I have the airtel number since last 5 years. On 2/3/18, suddenly i started receiving random calls. I suspected that my number must have been given to someone else. I called up the customer servuce and they confirmed the same. They said they would give me a call which i have never received. However, the issue was resolved by next day for few hours. After that my service got deactivated and there was no network. Called the customer service again and they said they would resolve the issue. However, no calls and issue was also not resolved. Again, i called up on 17/3 and shriram picked up the call. He put me on long holds and then when he could not do anything he passed on the call to biplav. Biplav promised that the issue would be resolved by 4 pm and he would call up by 5 p. M which he never did. Atrocious service with dumb people in customer service who do not have the basic courtesy. Till now no calls, no apologies, no service... And this is my primary number
                            Airtel customer support has been notified about the posted complaint.
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                              J
                              Jayant Goel
                              from Vellore, Tamil Nadu
                              Mar 18, 2018
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                              I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from thane-bhiwandi-kasheli (Maharashtra circle). I have started facing this issue since a month now. Earlier i was able to recharge my number.

                              1. Unable to recharge from airtel wallet. Message that i get is ‘invalid mobile number, please enter valid mobile number’. It is working fine with other airtel number.

                              2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number ([protected]), it is working fine with other airtel number.

                              3. I tried with other person asking him to recharge my number but it fails.

                              Finally i unable to recharge my mobile number [protected].

                              I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                dktundwal
                                from Mumbai, Maharashtra
                                Mar 18, 2018
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                                Address: Gurgaon, Haryana, 122001

                                I am facing network issue with my airtel postpaid connection from last two weeks. I had raised complain with airtel cust care on same.
                                But sadly network issue is still not resolved. Airtel cust care also refused to deliver replacement sim. I don't understand what kind of attitude is this? What is the use of any mobile network if it's network is almost always says "no network", what am i paying for? What's the use of airtel number if i am not even able to make call to 121???

                                Is airtel going aircel way? I think airtel silently wants it's customer to start moving to other service provider because with this service (No service) to customer i don't think any customer can stay with airtel.
                                Airtel customer support has been notified about the posted complaint.
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                                  Deejay99
                                  from Gurgaon, Haryana
                                  Mar 18, 2018
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                                  Address: Panchkula, Haryana, 133302
                                  Website: Www.airtel.in

                                  I purchased this sim apx last 10 days n activated 559 plan unlimited 4g, since the day the pack is activated never got feeling that of 4g.net runs the speed of 4.1k/s n so on whenever i contact customer care regarding the same they say everything is ok from our side u mifht be in outer area even though i m in main market n home network. Sometimes i get a reply system is down from 4 hours plz contact after 4 hours. Such a drastic experience of buying a 4g sim from airtel. I lodged a complaint on 12th march with complaint id ot[protected] and it is also lying pending since as on date. I request u to check out such wrong advertisement played by airtel l8ke sabse strong network, hum pahuche waha jaha koi na ho. Very much dissatisfied.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    sandy7402
                                    Mar 18, 2018
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                                    Address: Chandigarh, Punjab, 160002

                                    I have been trying to get airtel broadband connection from past 2 years, but my request always get rejected by saying there is no feasibility of service.
                                    I already have installed connect broadband connection but its speed is pathetic. I live in chandigarh and my house is hardly 500 meters away from showrooms where airtel broadband is available; and i think this is not a long distance for airtel to place a new source of connection. And lots of people want your broadband service here so please do the needful airtel.
                                    Airtel customer support has been notified about the posted complaint.
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                                      B
                                      bhartahi
                                      from Mumbai, Maharashtra
                                      Mar 18, 2018
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                                      9942548199 outgoing call worked but incoming call and sms not worked

                                      Address: 641062

                                      Aircel to airtel port on 11.03.2018

                                      Outgoing call worked but incoming call and sms not worked

                                      Here my simple question to airtel: 1) do airtel provides no incoming calls for mnp customers?
                                      2) i'm a bussines men i will attend so many calls every day. Who will bear the loss?
                                      3) no reply no calls for any complaints. Simply close the complaints. Do you really have any concern for cuatomers?
                                      4)...
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                                      Maya Anjali Gharpure
                                      from Dharwad, Karnataka
                                      Mar 18, 2018
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                                      Address: 400016

                                      I was coerced into buying a hotspot when i insisted on a dongle - i accepted it, but after that the employee named rani at the shivaji park airtel gallery in mumbai gave me this hotspot with out the data card and the sim card without installing it. No receipt was given to me, it was only when i viewed the you tube videos, i realized that installation of the hotspot requires a data card and
                                      A sim. I feel as an educated person - a teacher in fact i feel solely cheated by your employee as no other employee came to correct her.
                                      I am not sure how many customers have been cheated in this manner, i am most certainly very upset - at the honesty policy of your employees,
                                      Airtel customer support has been notified about the posted complaint.
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