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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Y
Yogebaba
from Mumbai, Maharashtra
Mar 20, 2018
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Address: 400078

Dear Team,

3 months before I got message as my data uses as exceeded and due to that they have disconnected my service to resume service I have to pay at lease 400 RS. I spoke with customer care they told me as there is problem with their server and app which uses data is not reflected on app, aslo they told me if there is any discrepancy they will refund my amt after bill generation. After bill generation I have continuously taking follw up for my refunded amount which is not yet done. almost 4 month is done, and every month they discontinue my service stating that your data uses has exceeded however I have 64 GB data on place and same I already inform them on mail but no luck. Their behavior is not well and service is worst.

Please help me to get my amound and permantly fix this issue.
Airtel customer support has been notified about the posted complaint.
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    sbehera1972
    from Bhubaneshwar, Odisha
    Mar 20, 2018
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    Address: Cuttack, Odisha, 753003
    Website: www.consumercomplaints.in/new_complaint

    Dear Sir / Madam,
    After several request and visit the Airtel store near college square at cuttack regarding deactivate my Airtel postpaid number [protected] the customer care representatives are not support me and I pay minimum Rs 300 to 400 unnesessary every month since.

    Today also I visit the Airtel store near college square at cuttack and submit my ID and application for deactivate my Airtel postpaid number [protected] .

    Once again, I requested to you please Deactivate my Airtel postpaid number [protected].
    Thanks,
    Sunil Behera
    [protected]
    Cuttack(Odisha)
    Pin-753003
    Airtel customer support has been notified about the posted complaint.
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      S
      Srinath Raghunath
      from Keelakarai, Tamil Nadu
      Mar 20, 2018
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      Address: Salem, Tamil Nadu

      I have already complained that a service have been activated without my consent and ₹50 has been debited from my account. So please credit the amount which you have debited from my account balance. Do it as soon as possible. I have already complained but no response have been ever given. This is too bad and iam totally disappointed. So please do the required as soon as possible
      Airtel customer support has been notified about the posted complaint.
      Mar 19, 2018
      Updated by Srinath Raghunath
      Dear airtel,
      I haven't activated any services but i shortly received a message showing that a service have been activated and ₹50 have been debited from my balance. So please credited the amount you have debited from my balance as soon as possible. Iam totally disappointed with you. This has not happened before. So please check this out and kindly resolve.
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        P
        Prakashm1913
        Mar 20, 2018
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        Address: Bangalore, Karnataka

        Hi team,

        I have ported my number from vodafone to airtel, however its not done and my phone displays no service there has been escalations made and there is no proper response and my number is still not active and i am loosing my business because of this. Airtel just says we will get it done in 24 hours, however its not been resolved. When i called them up they sais its been activated however my phone still shows no service.

        Please help me to get this resolved.

        Regards,
        Prakash m
        Airtel customer support has been notified about the posted complaint.
        Mar 20, 2018
        Updated by Prakashm1913
        My number where I am facing issue is [protected], please contact me on my alternate number provided above.
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          R
          Rakesh.Shetty
          from Guwahati, Assam
          Mar 20, 2018
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          visiting charges charged by the technician

          Address: Mumbai City, Maharashtra, 400067
          Website: www.airtel.in/personal/digital-tv

          I have been user for airtel digital tv for more than 8 years.

          I am not able to see any of the channels on airtel digital tv since last 8 days.

          When i have put a complaint to airtel digital tv, they say i will be charged rs, 150/- for the airtel company's technician's visit.

          As per my understanding no company charges anything for the technician's visit if there is any problem with my any of the...
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          ricbabe avenger
          from Agra, Uttar Pradesh
          Mar 20, 2018
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          Address: West Singhbhum, Jharkhand, 833201
          Website: www.airtel.in

          Airtel is very useless and garbage company it's a traitor company known to consume money and provide 1G network in the name of 4G which is against TRAI ethics. its the worlds most useless ### company. i have airtel tower in approximately 100 meter away from my house but still it's sucks and company is totally fraudulent by spreading false claims and commitments all over india to lure us to buy airtel ### garbage piece of waste dustbin. i think airtel must get ban TRAI must cancel its license and companies all Services must be given to the network which is GENUINE by the commitments. i personally Request indian government and TRAI to disqualify airtel from indian market for frauding us by false commitments and claims. its company is totally useless garbage piece of ###. i request my all indian fellows to never buy airtel never switch to airtel in future. they are fraudulent money suckers.
          Airtel customer support has been notified about the posted complaint.
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            I
            ishapa
            from Bengaluru, Karnataka
            Mar 20, 2018
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            Address: Bangalore, Karnataka, 560075

            I got a message from airtel verification team using that they didnt find a location then i guided them to location and i have done with verification process too .but still they have marked negative because of that i am not able to get a network .i have call to their number worst response from tangent av bangalore (airtel verfication team ) . they will cut the call without hearing anything .
            Airtel customer support has been notified about the posted complaint.
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              A
              arunsins
              from Delhi, Delhi
              Mar 20, 2018
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              Address: 122016
              Website: Airtel.in

              I received a message that I have been charged Rs49 for masti pack which I haven't opted. I don't know how I got it and I am unable to deactivate the same. I saw many complaints regarding this. And this is not the way company can charge their users without their consent. Kindly deactivate it and return the mentioned amount. My mobile number is [protected].
              Thanks
              Arun Singh
              Airtel customer support has been notified about the posted complaint.
              I received a message that I have been charged Rs49 for masti pack which I haven't opted. I don't know how I got it and I am unable to deactivate the same. This is not the way company can charge their users without their consent. Kindly deactivate it and return the mentioned amount. My mobile number is [protected]
              Thanks
              airtel provides worst services i to had the same problem
              i have the call recording
              i instantly called at the customer care and got my refund after 2 days
              because of this my balance was only rs 4 and i had to make another recharge to make call
              airtel fraud shall be displayed in news papers and other social media
              airtel ki m**i a** M****C**d
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                T
                Tom5
                from Agartala, Tripura
                Mar 20, 2018
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                Address: 795103
                Website: www.airtel.in

                My airtel mobile [protected]. Reference no. For my request is rsewk[protected]/cgpsc[protected]. It's a must to install an airtel tower at langmeidong mamang leikai, airtel can use my owned land in lease. Kakching district pin 795103; network coverage is quite good at kakching town and its neighbours, but worse at langmeidong and is neighbouring villages. We are getting only 1 network bar or two which is also unstable and fluctuating, calling and surfing becomes demnd horrible, its been a long months suffering such a burden.
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                Huidrom nandakumar singh
                Airtel customer support has been notified about the posted complaint.
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                  Shivshanker Yadav
                  from Delhi, Delhi
                  Mar 20, 2018
                  Resolved
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                  Resolved

                  Address: Sultanpur, Uttar Pradesh, 228132
                  Website: customer care

                  (MO.No.[protected]
                  Sms will we not received very late (session exp.) any work of online otp not received .कभी कभी massage आता ही नहीं कभी आता है तो आने में इतना लेट हो जाता है कि सेशन exp हो जाता है .

                  मेरा कोई काम ऑनलाइन नहीं हो पा रहा है . जबकि दूसरे मो. न. पर उसी साइट से otp, आदि आरहा है लेकिन ये कंपनी का नंबर है मै परमानेंटए इसको नहीं यूज़ कर सकता I
                  Mar 20, 2018
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    veejm
                    Mar 20, 2018
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                    Address: 68==

                    Hi,
                    Recently my balance was deducted to 0, calming that i have answered a call for 13 secs and international roaming rental and call cost was deducted.

                    The phone was switched on and on table, no one was around it during the time airtel claimed the call was answered. There was a missed call (No received call logs) at the time airtel claims the call was answered. I have confirmed there was no voicemail or divert active on my connection.

                    The issue was raised with customer service and nodal officer and the answer was, as i have answered the call they are unable to do anything and closed the case.

                    It is clear that airtel's system did start the counter on detection.

                    How can i ensure this doesn't happen to me again? I am looking for an explanation and a resolution
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Sudipta Kr.Beuria
                      from Kolkata, West Bengal
                      Mar 20, 2018
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                      Address: Kolkata, West Bengal, 700114

                      Hi sir/mam,

                      I am sudipta beuria with my registered mobile number [protected] has opted for airtel from my previous provider aircel on 06.03.2018. I have received the new sim card and got the network for few minutes, i've had the first recharge however, i have not received any confirmation messages from them nor am i receiving any network. The manual/automatic network selection option on my smartphone isn't working either. I'm in great difficulty because this number is for my office purpose and all the internet transactions are done by receiving one time password in this number.

                      I've already done the first recharge and called their customer care executive who told me to wait for another 19-20 march. As far as i know it doesn't take that amount of time to port into a new service provider. I also emailed them about this but they have stated a different thing that is my portability request has been cancelled due to upc mismatch and to generate a fresh upc!!
                      I'm gone nowhere. I don't know what do! The aircel became bankrupt and not working, nor i can get a fresh upc.

                      You are requested to kindly resolve my query.
                      Airtel customer support has been notified about the posted complaint.
                      There customer service is worst it has been a month since I requested portability but no answer from them. The call center is telling one thing while the email team is telling the other way round. I'm stuck in this problem and don't know what to do!!!
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                        G
                        Gaurav Kathait
                        from Agra, Uttar Pradesh
                        Mar 20, 2018
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                        Address: 248007
                        Website: www.airtel.in

                        Hi, i am gaurav from dehradun, uttarakhand. I have been using airtel for many years. The internet speed was brilliant when i was using 3g connection but as and when i upgraded to airtel 4g it is really getting annoying day by day.
                        For facts and hardware concerns let me be clear i have a nokia 6 fully compatible with 4g/lte. The main problem is i have full signal strength but the quality of internet speed i am getting after 6 p. M. Is very low that i have to switch to jio network at night. No doubt i have seen downloading speed over 3mb/s in this same phone with same airtel 4g connection and at same location. At night it is really annoying to use airtel even for surfing.
                        I look forward for your reply with a valid solution to my problem for now i am using jio connection but i would always prefer airtel if you provide customer the quality of service what they pay for.
                        Thanks
                        Airtel customer support has been notified about the posted complaint.
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                          K
                          Kavipriya k
                          from Avinashi, Tamil Nadu
                          Mar 20, 2018
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                          By this month 12th i have converted my aircel num to airtel and i got a msg that request has been accepted and restart the mobile so that i have restarted my set. But if call to my num its giving me a reply that the num doesn't exist. Kindly let me know when my num will get activated and provide my any link so that i can have a chat with the customer support.
                          Airtel customer support has been notified about the posted complaint.
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                            vijayalakshmi Ramachandran
                            from Coimbatore, Tamil Nadu
                            Mar 20, 2018
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                            Address: 621216

                            Vijayalakshmi - my mobile no: [protected], to my shock and dismay i have been charged rs.99 towards fun and games which i have not opted for. Did the company get my consent to activate such a service? Because i had balance the company had deducted rs.99 on its own thereby cheating me which is fraudulent in nature. I would like to make a reversal immediately. Does your company is in such a state to deduct money without the consent of the customer. Even though i have other connection of other mobile operators i have not faced such a problem. Nowadays airtel has become very poor in service to customers and also there is often network failure.
                            Airtel customer support has been notified about the posted complaint.
                            Mar 21, 2018
                            Updated by vijayalakshmi Ramachandran
                            I have not got my complaint no. Yet
                            Mar 21, 2018
                            Updated by vijayalakshmi Ramachandran
                            Vijayalakshmi - My Mobile No: [protected], Yesterday(20.03.2018) Rs.99 was deducted towards Fun and games which I have not opted for. Once again today (21.03.2018) again Rs.10 is deducted towards 6T SECONDS WAP for 3 days and now my balance shows Rs.2.04 only. First of all I would like to know who gave you the authority to deduct without my consent. Yesterday i got a mail from you stating that a representative would contact within 24 hours. No one contacted till now. Daily if you deduct from our account how will we rely and trust AIRTEL. The message for deduction came at 4.59AM. Do you expect the customer to send a request earlier to 5AM? If a reversal for Rs.109 is not given immediately i have no other option but to take a legal action against SUNIL MITTAL AND AIRTEL. Further i will file a complaint in Consumer forum also and together with that i am going to contact local news channels and give an interview of how I am cheated and forward this message to all social media since the amount you have deducted is my hard earned money...
                            Mar 21, 2018
                            Updated by vijayalakshmi Ramachandran
                            reference no. is PR[protected] .No information about my complaint yet from any Airtel staff, not even a regret for the inconvenience caused.
                            Even I faced the same issue, seems Airtel has started generating revenue by fraudulent means
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                              A
                              aanandhakkumaar
                              from Chennai, Tamil Nadu
                              Mar 20, 2018
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                              Address: Chennai, Tamil Nadu
                              Website: www.airtel.in

                              My airtel mobilephone connection is [protected]. I gave 2 written applications in january, 2018, in the store room of the company at madippakkam, chennai, requesting to cancel my standing instructions for e. C. S.in indian bank, nanganallur, chennai, and to create an e. C. S.in the state bank of india, adambakkam, chennai, for payment of my monthly mobilephone bills. There was no resoponse. Again i presented the same applications for the second time on 17.02.2018 in the same store room. My request is not implemented till date.
                              Airtel customer support has been notified about the posted complaint.
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                                bhulakshmi somireddi
                                from Rajahmundry, Andhra Pradesh
                                Mar 20, 2018
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                                Dear sir

                                My mobile with sim card having tel no. [protected] is stolen on 06/03/2018. Kindly block the services.

                                Also i provide you my handset details :

                                Imei no. [protected], iphone 5s.

                                Can you please trace or track the mobile with this imei number and can you kindly block?

                                Please help in this regard and let me know if you need any more information.

                                Thanks in advance
                                Airtel customer support has been notified about the posted complaint.
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                                  Rohith Unni
                                  from Madurai, Tamil Nadu
                                  Mar 20, 2018
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                                  Sir,

                                  I am using your post paid connection for the past 5 years paying around rs.1800/- per month on an average. On 9th, i found that there is no network on my mobile. I thought it might be a temporary hitch and waited for sometime and then took it to the nearest mobile service centre who advised me that the issue is with the sim and not with the phone and i have to replace my sim. I am presently residing in attur, salem which is 50km away from salem town. I went to the airtel dealer in attur who informed that since my sim is postpaid connection, i must go to salem for replacement. Since it was very urgent for me, next day.. Ie. On 11th, i went to the airtel office in second agraharam, near kamala hospital, salem who replaced my sim for me and told me to wait for 24 hours for activation of my new sim.

                                  Till now, i am waiting for my sim to be activated. I am working as deputy manager in sbi, attur and this is my official number. Everyone is complaining to me that i'm not reachable over phone. I missed many of my most important client meetings because of this. I have sent mutiple mails to your office and till now, apart from some empty promises, nothing is materialised.

                                  I paid rs.30/- for my sim and i have never missed your bill payment deadline.

                                  Please provide me a solution to this

                                  Rohith m r
                                  Airtel customer support has been notified about the posted complaint.
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                                    Raju Mohanlal
                                    Mar 20, 2018
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                                    Address: 23294

                                    Hi airtel,
                                    From march 13, suddenly am not getting network to my indian prepaid number [protected] and [protected] in us. I don’t know the exact issue.in mobile, it is showing no service. It was working fine before march 13.
                                    Could you please let me know what is the exact issue?
                                    Because am not able to pay any airtel broadband and other bills due to otp not receiving to my indian numbers.
                                    Please help us and also reach out to my mail i’d m. Raju.[protected]@gmail.com or us number +[protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      vedhakoti
                                      from Chennai, Tamil Nadu
                                      Mar 20, 2018
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                                      Address: Chennai, Tamil Nadu, 600056

                                      My mobile number is [protected]. Which is postpaid, but for the past 3 days i can’t make call and when i make calls it states that pls recharge for your prepaid number [protected]. I have gone airtel showroom, representative said there is technical issue which will be rectified by rod, later i called customer care also and enquired but resolution, still my mobile number is not working
                                      Airtel customer support has been notified about the posted complaint.
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